The Residence at Turnberry Apartments in Pickerington


Phone: +1 380-201-4824
Site: https://www.residenceatturnberry...
Opening hours
  • Monday:9AM–5PM
  • Tuesday:1:30–5PM
  • Wednesday:9AM–5PM
  • Thursday:1:30–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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2.9 (38 comments)

Review №1


The units are updated and beautiful. They have spacious 1 and 2 bedroom units with a cozy fireplace and a beautiful wooded view from a private balcony. The grounds are quiet and well kept. Neighbors seem friendly. Sarah in the leasing office is wonderful. Very friendly, professional, and accommodating. She immediately set up a time for a tour and took down all of my contact information and made notes on what I was looking for. She was quick to respond to all of my emails and addressed any questions I had. If you’re looking for an apartment, definitely check them out.

Review №2


I have been looking for apartments locally and believe I have found my next home. These apartments are very spacious and nothing short of top notch. Beautiful amenities and a great neighborhood. I love Pickerington and the school district. The women in the office were also very accommodating and wonderful. I have a rough schedule to work around, and Rachel was nice enough to help me, Sarah too! I hope to be moving in soon!

Review №3


DO NOT MOVE HERE. This apartment does not care for its tenant and has HORRIBLE office workers that will make promises and ignore you for MONTHS. The apartments seem okay first glance but come with many problems including water damage,roaches, and rodents. They try to scare you for as much money as they can get and will claim you made damages that you did not make. Lastly, we experienced the apartment trying to do everything they can to evict us to do renovations so they can up-charge more tenants after we moved out. They unlawfully towed our vehicle parked in OUR spot and wouldn’t give notices when walking into our apartment. Save yourself the trouble it’s not worth the almost $1400 a month.

Review №4


Charge too much for outdated appliances. $1360 a month for a fridge made in 1990. Not to mention rude staff and neighbors. Drunk neighbor hit our car parked in our assigned spot and apartment refused to do anything even when police were involved. You will constantly hear sirens due to police and ambulances CONSTANTLY in and out of complex usually late night.

Review №5


I am a resident here and maintenance entered my unit with no notice on 1/25/2022. No call no email nothing. This is not ok and very unprofessional hoping something will be done. Already filed a complaint to the office.

Review №6


Such a beautiful apartment! Noticeable upgrades and finishes. Rachel and Sarah were amazing. Can’t wait to rent here!

Review №7


We were sent to collections for carpet stains despite doing a move out tour and being told by maintenance that there shouldn’t be any issues. The office never contacted me to let me know of any charges and I only found out after I was called by the collection agency for these charges I knew nothing about.

Review №8


Turnberry is a great place to live! It is central to all your shopping and grocery needs, you are close to the interstate for fast travel, and they keep the area pretty well clean. I’d like to start with the everyday maintenance. As being a maintenance man myself for a short period of time, that job can get pretty busy depending on the time of year. Despite all that, the guys here are pretty well on top of what needs done and taken care of and they are in and out of your home as quickly as possible. They know what they are doing and do it well. The leasing consultants are both presentable and professional. For being only two of them, they carry a lot of weight and burden for the residents here by getting work orders pushed to maintenance so that they can get done and juggling the tasks of showing off the property to prospective renters and doing the administrative work for those who currently live here. 5/5, great all around.

Review №9


First and foremost anything I say in this post has nothing to do with the maintenance technicians on sight because they have been nothing but helpful and nice throughout any of my needs when coming to the apartment. Same goes for the corporate office although I feel they need to have some more accountability for the people that run the location on a day to day basis. The management staff on sight throughout my 3 years living there was just absolutely terrible, constant battle of them losing paperwork and checks when they were doing checks by mail. And staff in office is just rude. I’m not one to bash but it just feels like if this place could do the little things right it would make a world of difference.

Review №10


We moved into our town home September 2020, in less than a month we had a major water leak that went through floor/ceiling onto our new couch causing damage. Shorty there after we had ANOTHER major water issue from their old pipe lines that flooded our kitchen and dining room. We have had to empty our entire kitchen out for full extermination due to their roach and mice infestation which has caused extreme concern due to our sons asthma and it being a disgusting situation to have to be in. Fast forward to today, while cleaning out my car a heaverier set woman pulls up behind me with windows rolled up, gets out with NO MASK approaching me telling me to turn down music which was not loud(mind you its a beautiful day and im NOT the only one doing so). ONLY WHEN I ASKED who she was, did she state she was the regional manager of the apartments and this was all after operating office hours. I give 2 stars ONLY because of location and the square footage other than that paying $1375 for the inconvenience, roaches and damages is NOT WORTH IT.

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