Delivery
Yes
The Original Pancake House in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Kids' menu
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
Planning
Usually a wait
Yes
Payments
NFC mobile payments
Yes
Phone: +1 440-333-5515
Site: http://www.originalpancakehousec...
Site: http://www.originalpancakehousec...
Opening hours
- Monday:7:30AM–2PM
- Tuesday:7:30AM–2PM
- Wednesday:7:30AM–2PM
- Thursday:7:30AM–2PM
- Friday:7:30AM–2PM
- Saturday:7:30AM–2PM
- Sunday:7:30AM–2PM
The Original Pancake House in other cities:
Comments (199)
Went here a few years ago and had a great experience. Things have changed. One server was handling way too many tables. One person at our table got his food after 30 minutes and another person did not have her food for another 15 minutes. And it came out cooked incorrectly! If you want real maple syrup, it’s almost $4 for a tiny vial. Had empty coffee and water half the meal with no one checking in. Restaurant did not offer to take anything off the bill. It seems, like many restaurants lately, this place suffers from understaffing while still trying to fill the tables to capacity.
I had a western omelet... 6 EGGS and it comes with 3 pancakes. It was awesome. I upgraded to pecan pancakes and got a side of apple topping and it was absolutely delicious! The omelet was full of yummy bits of flavor and super fluffy! The pancakes were exactly what I expected.I wish they offered French Vanilla Creamer. Luckily we had some...lolThe best part was our Waitress! She was awesome. She was busy but did great.
The pancakes were awesome. I got the blueberry and it reminded me of the ones my grandmother used to make. Omelettes were just at good and the service was fast, friendly, and efficient. Def going back soon.
We had a horrible experience at the other location and explained our situation to the wonderful manager they have here named Natalie. She was so understanding and so accommodating to us. Got in with minimal wait for our party of 6, customer service was awesome and food was amazing!! Thank you natalie !!!
Awesome experience, great service, the food was excellent. Buttermilk pancakes and a side of bacon, Sierra Mist to wash it down. Once I seen the coffee mug, I knew I had to buy it for my wife. Thanks for making a great breakfast morning on our summer vacation of Cleveland. (Pictured) dishwasher and microwave safe
Great place to eat! Lots of menu options, and good food all around. Wonderful place to go for a sit down and chat with friends on a weekend morning!P.s. The bacon is the best :)
Went to celebrate my 1 year anniversary with my favorite breakfast place. The waitress was kind. The tables were very spaced apart and most importantly I got my favorite thick cute bacon. I got pumpkin pancakes and they were served with whipped cream and syrup. The pancakes were so good with the whip cream they didn’t even need syrup.This place will forever be my favorite breakfast place!!Sometimes I wish they had a daily speciality pancake that wasn’t on the menu. This would be super cool.
Decided to try this place on Uber Eats and wow, was really impressed! Best bacon Ive ever had (except for the pecan crusted bacon at Luckys Café in Cleveland) and the Dutch baby and crepes were fantastic as well! The delivery went well and all the food was packaged great and cooked exactly how we asked. Only negative is that this place is VERY expensive for breakfast (like literally 3 times more than IHOP), but you get what you pay for so still 5 stars.
Our waiter called us good sirs and then didnt even apologize when he realized that Im clearly a woman I was just wearing a hat. Also, the record is aweful and the serving sized are so large its wastfull.
Fresh squeezed orange juice. And perfectly cooked and flavorful thick cut bacon. The apple pancake is the best thing on this planet.
I used to love the pancakes 🥞 here, but not anymore. It is not worth waiting for. Save your money 💰 and spend it somewhere else.I dont feel it is freshly made after I ordered it.
Gluten free pancake options!! The food was amazing! Great service too. It has a really cute homelike atmosphere, and the special mugs (that are also available for purchase) make you feel like youre relaxing in a friends living room. My husband and I will definitely be going back.
One of the better places for breakfast. The service is almost too friendly and the portions are almost too big. Great job on the omelets and the breakfast potatoes. Prices are a bit above breakfast fare places but almost justified by the quality and portion size. This joint continues to be a cut above the other breakfast restaurants.
Original Pancake House is a must-stop for breakfast lovers. The food is hot, fresh, delicious, and comes in large portions. Whether youre looking for a plate full of pancakes, a large Belgian waffle, or a 6-egg omelette, this place has it all. This location is pretty popular, so come early on the weekends or expect a wait. The staff is friendly and accommodating, and the prices are fair for the large portion sizes.
Usually a great apple pancake but completely disappointed. Arrived 20 minutes before closing which is at 2pm.Kitchen would not serve us the apple pancake because the baking time is 25 minutes. So the cook would have to work 5 minutes over. Think this is bad business.
One of the best brunch places to go around in Cleveland.We arrived around 9 in morning . Decently rushed but highly efficient service.They offer you quite a good coffee , out waitress Diana was very quick and helpful even in terms of suggestions on menu.We ended up getting a chorizo omelette , side of home fries and bacon with upgraded strawberry pancakes.Strawberry pancakes came with strawberry syrup, fresh whipped cream and fresh butter . Pancakes and toppings were incredible loved it.Hone fries are with spices and onions well caramelised ...interesting balance of flavors .. also the bacon we ordered as another side was thick yet crispy and super juicy ... probably one of the best well done bacon I had in awhile .All in all , must visit place .. great portion .. one omelette with pancakes as a side is enough for two adults . I highly recommend to visit this for brunch hours .
Chocolate chip pancakes are sooo good!! Staff is super friendly as well, definitely going back deserves 7 starsFood was out fast and hot!!
The breakfast was okay overpriced to me overcooked the eggs but theyre known for their pancakes and pancakes is fluffy delicious but I just think the prices is a little bit too high but some of the food come out looking horrible.
Service was great, food and coffee were delicious. Seating was distanced, staff wore masks, and I felt very safe dining indoors.
It is great food. The bacon is spot on for any bacon lover. would have been five star, but our order was lost on a not so busy day.
Very nice! I went by myself, so I felt a little nervous, thinking I might not be as closely watched and taken care of and Im happy to say I was wrong!! The breakfast was delicious and the waitress got everything I asked for always smiling and making sure all was good and my coffee kept filled!! Im sorry, I did not get her name, she made my trip so nice, thanks!!
The hostess has a very negative attitude and seems to try and make your life a little more miserable than when you came in. Has a pretty big chip on her shoulder. We come here several times a month and tip very well. Excellent waitress staff and food though.
Greatt food, amazing variety, and nice people. The bacon may seem pricy, but its so worth it. Only complaint is that we found very little coconut in the coconut pancakes Ill definitely return
Seriously the best bacon you can buy. The menu is good, But there is always a wait and its a little pricey for breakfast.
The service was good. My food was ok. I did not like the coffee; my stomach hurt after leaving....so I probably wont go back. However, my mom like the pancakes.
Picture the perfect glass of chocolate milk.Now, picture the worst glass of watered down chocolate milk.You guessed it! You get served the watered down one here! The only thing less viscous at this place is the syrup.Totally ruined my first date.
I wish I could give this place more stars it has been a gem every time we visit! Every bite was the perfect bite and never leave hungry. First visit since 4 years ago and there are still the bomb.com.
NOT FUN FACT: THIS PLACE MAKES GLUTEN FREE PANCAKES ON THE SAME GRIDDLE AS NORMAL PANCAKES! So, if you have Celiac disease, you are getting a jacked up digestive system for a day or more. Up until 6 months, they used to make the pancakes on a separate griddle. But then, they switched it up overnight without notice. This is an extremely dangerous practice. Celiac is an autoimmune disease, it isnt like someone can just take a Benadryl. Shame on you, Pancake House!
This is where I take my family from out of town. Best bacon in Northeastern Ohio. Never misses. Theres a reason the parking lot is always full.
Good food big portions nice decor good service food came out quickly price ok definitely worth the amount of food that you get recommend the Mexican breakfast burrito fantastic
Everything that makes a coffee house great. They really take care of you, coffee was brought to our table as soon as we arrived our waitress was helpful when making a selection. I thought a good breakfast would wake me up but it was so satisfying that i considered going back to sleep lol
Abby is fantastic! Such a great personality, personable and attentive. My food was hot but the experience that I had with Abby made it that much better. Thank you Abby! Good luck with your daughter!
Everyone was super nice. Get prepared to wait but its totally worth it!! Coffee was great!! Bacon is to die for!! Definitely will go back!
Tremendous Banana foster french bread , banana pancakes and the best bacon! Service is excellent.
Great food, amazing variety, and nice people. The bacon may seem pricy, but its so worth it. Ill definitely return
When breakfast was designed to be a relaxing start of the day! 4.8 without a query! The quality and portions were the value of my dollar. The staff were professional and knowledgeable of their large menu with positive recommendations as alternatives to improve my choice. The pumpkin pancakes by far are the best ever tasted on my travels. A must try option!! Gluten Free pancakes were so well prepared you would had to ask yourself the question, “are these gluten-free “? On to the bacon, Amazing! Enough said! From the fresh squeezed orange juice to the aromatic flavors of the coffee rounded out this event. Enjoy!
Food delicious 😋 , plenty.. Wonderful server. Call before going, open and close time. Under new management
Great service and delicious, generous portions. Pumpkin pancakes were a sweet fall treat. A nice place to sit and eat with the family. If you go on a Saturday be prepared to wait, but its totally worth it.
Great place to get buttermilk pancakes with eggs
I love the Bananas Foster French Toast and they have the absolute best bacon.
Crazy good. Service was top notch as well as the food. Try the pumpkin pancakes.
It was great! Service was awesome and the food was a lot and very good!!! Will definitely go back.
Loved the taste of the food, good service, portions are a little small in my opinion and a little pricy.
Great food!!! The BEST bacon you will ever have. The Mexican Burrito is fantastic, but it fills you up. Friendly staff.
This is one of the best breakfast restaurants Ive ever had! My wife and I love this place. When you go you have to get pancakes no matter what and get the whipped cream as its amazing and better than anywhere Ive ever had. I also love the home fries as well
Havent had a bad experience yet. Good food and service. Favorite dish so far is the Mexican Benedict and Im not a huge fan of eggs Huge omelettes. Got one too try and it was pretty good. Bacon is amazing. Coffee is good and extremely hot.
Wait wasnt that long, after we ordered our food, it came out pretty quick. Server was nice.
First time at this location. It was Excellent; Friendly, Clean, Quick and the food was delicious.
The Bacon pancakes were great. Pancake mix is better than most places, I will return. Take out packing organized. Bring your own bag or buy a reusable one for less than. 2 dollars. Friendly customer service.
This is one of the best places around for breakfast! Always get the eggs Benedict and never disappoints. Everyone needs to try this place. Youll be hooked!
Service was friendly and fast. Food came out hot and was good. A little pricey but worth it.
Probably the best breakfast I have ever had!
Food is always great. There is always a line so go earlier in the day. The service was pleasant and sweet but mediocre and we were there early so she wasnt slammed, but too busy talking to employees to check on us much.
If you love pancakes this is the place for you. Many styles and flavors for every taste.
Go to the pancake place and get seafood who wouldve thought.The Seafood crape was amazing, probably one of the weirdest things Ive ate, not The weirdest but its up there, but still it tasted great! Who wouldve thought.I highly recommend.
Place we t way down hill. Horrible service. Ordered banana pancakes. Got silver dollar pancakes with cold bananas on top ..sent back cold sausages. Got the same ones sent back to me. 5dollars and 75cents.for 2 sausage .everything is cooked ahead of time. Not fresh like it was. Very expensive for bad food. STAY AWAY
Best breakfast in town, hands down!
I took 3 of our 6 kids. It was pretty good. The omelettes were enormous with fresh ingredients cooked in (much preferred to Bob Evans). The kids liked the pancakes. There is a gluten free option. The bacon was AMAZING. It is a pretty plain interior with an open dining room. Hard tables and chairs. Clean, but not a lot of atmosphere.
The gluten free blueberry pancakes are amazing! I almost double checked they were gluten free bc they were that good! As someone who’s gluten sensitive, I appreciate the inclusivity! Service is great and everyone working was so friendly! 10/10 recommend!
Great place for breakfast. Loved the blueberry pancakes.
Bacon. The bacon alone is enough to come here. Thick, hearty man sized slices of bacon. Ron Swanson would be proud.
Always good!
Used to take my dad there every Saturday. Once my dad tried it (He would only get the 49er and most visits I would too) he was hooked. Our favorite place. Clean place, awesome food, good people.
Its fine, the place is fine, the food is good, the people are fine. Decent location. So it gets 4 stars, I wasnt amazed or anything to earn a 5th. But its a solid place for a good breakfast or whatever time of day youre going. It is what it appears to be!
Ive recently visited the Original Pancakes house in Fairview, ohio. My waitress sarah was amazing, and she always is. We visit about twice a month because we love the pumpkin pancakes. Well not this time. I ordered the eggs with potatoes and 3 pumpkin cakes, they came out so dark brown, they were burnt. But because i work for a big pancake chain, and Im a server of 10 plus years, I didnt say anything. I kept them, until I ordered 3 blueberry pancakes with coconut to go. Sarah brought me my pancakes in a small box, so small that i thought it was toast. I opened the box and those pancakes were crunched up and burnt too. So sarah nicely took my plate back. A few seconds later the district manager came to my table with the same cakes that I had just sent back, with them in his hand. No gloves on, he touches my pancakes and flips through them to begin to tell me that they arent burnt that the cakes look burnt because of the fresh blueberry juice. His final question to me was do you want these remade? Are you serious? As you just fingered my food youre asking if I want them remade! Yes I do. I will not return. Once i received my remake, they were again in that small box but this time he made sure to make them small enough to fit. Horrible district manager!!!!!!!
They have delicious Gluten-free pancakes. Enough said.
Awesome always. Best bacon. Best waffles. Can not make a bad choice.
Miss priced our food and waitress complained about the amount we gave her for tip pressuring us to give her more
The best breakfast place in the Cleveland area. The service is always exceptional and the food is delicious. They have significantly reduced capacity for dine in due to covid. But they do offer carry out as well. Please support this local business if you can during these hard times. They are truly a gem.
Really nice food and lovely staff. We had the eggs benedict, huevos rancheros and choc chip pancakes and all were great. Good distancing between tables etc. Decor is simple but dont let it fool you, its a gem.
Food was great Not just pancakes omelettes and breakfast items too. Prices are very reasonable
I usually love to have breakfast here and I can understand that sometimes they are backed up. So I decided to do a pick up order . Order was made at 10am at 11:24 am we were still waiting for our food. There is no reason to be waiting this long for a to go order.
Frustrated: the days and hours lettered on the door are pre- Covid. They do have a sign with covid hours but it is small and requires getting out of the car and going up to the door. Please cover the door signage! Food is always great!
Hands down my favorite breakfast place in Cleveland, always phenomenal! Expect a bit of wait (usually less than 25min) but it is worth it I swear
The food is gross and the restaurant is dirty. Just don’t go fr.
We were really disappointed in this place. The food was way too salty. The omelettes were thick blobs and overcooked. The corned beef hash tasted salty and funny. The pumpkin pancakes werent bad nor were the biscuits and gravy. I literally could not eat the omelette. It tasted as if the salt shaker accidentally opened and dumped during cooking. When I said something to the waitress she said its the feta and walked away. I eat feta all of the time and have never tasted this and if so, they need to change brands. When the cashier asked us how the food was and we said way too salty, she never looked at us or said another word to us. We werent looking for anything other than Im sorry to hear that you were disappointed. Just not a good experience. Wont be back.
Great food, but pricey for breakfast. Pancake helpings too much, if you want to order just one or two pancakes with eggs and bacon, you cannot. Having a mix and match option or a la carte ordering would be fantastic! Do you like dessert for breakfast? Go here. If youre trying to watch your gluten, definitely not the place for you. Good coffee. Good Canadian bacon and its possible to get two eggs and bacon for about $6, but I find $10 for pancakes not just too much money, but a HUGE plate of pancakes (standard order of six pancakes) smothered in whipped cream... Only thing missing is the birthday candles.
Food here is always amazing! Keeps us coming back every single time. If you like breakfast food this is your place!
Bacon was good. Orange juice was poorly made and pancake syrup tasted like bad tap water. Decent place to bring kids or grab quick breakfast nothing special, prices a bit high for quality
Great food. Love their bacon.
My first experience was phenomenal. The bacon strips were so flavorful and thick cut. The waffle was cooked to perfection and the blueberry topping was done very well. Wasnt just blue syrup. Eggs and toast were perfect and the service was too. Highly recommend.
My absolute favorite breakfastbrunch spot! The pumpkin pancakes are incredible and the servings are HUGE!! My boyfriend eats insane amounts of food and even he left with leftovers which is saying something. The coffee is strong and a great family atmosphere.
Absolutely love this place!! They give you VERY generous portions and their hash browns are SO good. My favorite by far are their Belgium waffles with their own blueberry syrup with tiniest and most delicious blueberries in the syrup; I have not seen that anywhere else. If anyone has, let me know! My only complaints are, they are only open until 3 pm, limited parking and only 4 items for lunch. I could eat there breakfast everyday and never be bored!
Food is good and service was excellent. Charged nearly $4 to add pecans to my pancakes. Wish they would have told me beforehand
This is by far the best Pancake house that I have been to. This was our first time here. I came with a group of 5. The staff was so friendly. Very welcoming environment. The food was AMAZING! I ordered biscuits and gravy w/eggs (Yum Yum) We had a great experience. Everyone at the table loved the food. When in town, we will certainly be visiting again. Thank you The Original Pancake House!! 😊
We have been to the location on the east side twice, and this was our first on the west side. The service was excellent and fast. All of the food tasted really good, but the scrambled eggs couldve stayed on the grill another minute or two. Very runny. The bacon infused pancakes were delicious, and my daughter loved her chocolate chip pancakes. With a coffee, tax, and tip, we left there spending $20 total. Very good value.
Delicious food and large portions, but be prepared for a wait on weekends.
The good was delicious. The best breakfast in town. Well worth the wait. The omelets are huge. The pancakes the best best. I will be going again this weekend.
First time here and we will be coming back!! Im a big omelette fan and their meat lovers omelette did not disappoint and was big enough to take home leftovers. I had them change the 3 buttermilk pancakes to blueberry ones and that was AMAZING! The waitress did a phenomenal job keeping the coffee flowing and our food came out fast. Definitely our top choice for breakfast in this area so far.
The turkey sausage (which I was told is made in house) is the best Ive ever had. The apple pancake is to die for and huge. One of my favorite places to have breakfast.
Love it. Very nice place and food is amazing. The staff here are top notch.
Worth waking up for! You get 3 pancakes with all egg dishes. They do giant fluffy omelettes if your into that. I chose corned beef hash and was not disappointed. Going back asap. Dont forget to get a glass of orange juice. Definitely fresh squeezed. 🍊
I love the service, the food,the management, and the owners. But the recent raise in prices will keep me away. 20% increase makes this a total luxury for me. Good Luck ,Johnny Pancake
I can understand being green and not having plastic bags. But when people order takeout they need something to carry the food back to their car. Whats interesting is how we all have masks on, no bags, yet every order was using the same 2 trays and sharing carrying food to our cars. Not cleaning in between, just making sure we all shared our trays.Food was cold, my crepes were almost completely empty. In the end I know everyone is anxious, stressed, and tired of covid. But with many business struggling to survive you would think they would do more to help with safety, and be green.
They always have great food! I am allergic to carton eggs and many times restaurants will say they have shelled eggs. (Even when you ask about it) only to find 15 min after eating youre getting sick. But this place actually uses real eggs and not replacements! I have yet to get sick from their omelets! The staff are always nice as well and give quick coffee refills.
I will never come back, my cats wouldnt even eat the food. I ordered eggs benedict and seafood crepe to go. On the phone I was told because of covid they are no longer providing plasticware or plastic bags but youre more than welcome to bring your own bag.....everywhere else is providing bags because they dont want you to bring your own, so the restaurant is just being cheap. When I got there to pick up my order all the food was on a tray, I dont know what I was expecting but if youre not bringing a bag or box why would you put individual containers of syrup on the seat or floor of your car. The employee must have saw me looking at the food then looking at the you can purchase a reusable bag sign because when I asked for a plastic bag they gave me a reusable bag. The food was disgusting. The eggs benedict had the sauce on it not in a seperate container so it was soggy, and the eggs were scrambled not poached. The pancakes didnt taste right. I knew the seafood crepe wasnt going to be real crab but most places use real shrimp, they both were fake and chopped up so you couldnt pick anything out. I put the fish on my cats plate and they wouldnt eat it. Normally theyre all over you for food, they wouldnt eat anything from the order. I could go anywhere in Lakewood, Gordon Square, Ohio City etc and get better quality home made food for the same price- instead I spent almost $27 and I threw the food away. The employees that took my order and checked me out were very nice/polite though.
The food was great not exactly happy to have to use my phone just to get a menu makes me feel like am about to order takeout not be at a sit down restaurant.
Best omelet Ive ever had.
Eggs Benedict was delicious. Coffee was awful.
Excellent waffle. Excellent pancakes. Unbelievable selection of how theyre prepared. Seems a little more expensive than a normal breakfast. But it was worth it.
I had a one of the best omletes i have ever had crisp thick bacon amd great coffee i highly recommend going there support local businesss will go back for sure keep up the great work.
I dont get it. Line backed out the door. Second time here. First time the wife and I said never again but our daughter wanted to meet there for her birthday. What am I missing? Overpriced. Server was inexperienced and not very good. Food was mediocre (again). I dont care what its made with or how unique its supposed to be, if it doesnt taste good, dont waste my time.
This place was DELICIOUS! Be prepared to wait awhile to get a seat, and your whole party must be present, but it was worth it. Get the BACON! Its super thick cut and amazing. All of their pancake flavors were delicious. The homefries/hashbrown potatoes were super yummy too. I cant wait to come back when I visit Cleveland again!
Stopped by for a quick to-go order of bacon during a dead time around 10am on a weekday between Christmas and New Years. The server was great--taking my order and bringing it out but the male manager acted like it was a big bother for him to log into the register and cash me out. Ive seen this kind of attitude before at this place and though the food is excellent and the servers are excellent they have some real winners in the manager department. Get some personality man or get in some other line of work if youre so miserable.
We have been going here for about 10 years and enjoy it every time. The wait staff does an exceptional job. The added nice touch is that many of them have been around for as long as we have been going. It adds to the experience when you see the same people everytime you visit.
I used to frequent this restaurant when I lived a bit closer. Worth the drive (not too far, about 30 minutes). Coffees hot, food is fresh and delicious, and I have always had excellent service for the several years I have been going there.
Great food, fast and friendly service.I have tried a bit of everything on the menu and have never been disappointed. Fair warning, if you get the baked omelette, be prepared to be stuffed because they are huge! I wish they opened a little earlier so I could take my kids their before school.
We visited the Original Pancake House for the first time the other day and I must say, I was NOT impressed. The food was hit or miss, their fresh squeezed orange juice was the highlight of my visit. My wife and daughter took their uneaten portion home, and when they reheated their food the next morning, it was absolutely disgusting due to the recycled to-go boxes they use! The food tasted exactly how the box smelled, disgusting!
As I’m trying to order, the waitress talked to me like I was an idiot and wasn’t letting me speak. The food came out and my toast was no where in sight. It comes out as I’m halfway through my food and it’s burned, so I ask for new toast. pancakes were nothing to write home about , but the eggs, sausage patties, and non burnt toast were delicious. The waitress ignored me the entire time, tried ordering a glass of water and didn’t get it until I asked someone else for it. She asked if I needed a box and when I answered she completely ignored me, even though she was right next to me. Poor service, subpar pancakes, good eggs and meat.
We really enjoyed our breakfast here. We havent been in a long time. We will come back again. Service was good the food was great. It was a little busy and we came so we had to wait about 15 minutes to be sat.
We loved our breakfast!!! Everything we ordered was amazing. 😍 The corned beef hash was probably my favorite!
Hair was in my husbands food. I only ate 1/3 of my food... I was grossed out, so didnt finish. The manager seemed very nonchalant about it. When we asked to pay for 1/2, he said no- he already took off my husbands meal, understood, however I couldnt even finish my meal. Rather than arguing, we paid and left. Super disappointed as the food did look good.
Always good, their food and even drinks are made fresh .
The food and service were mediocre, at best. The pecans in/on my pancakes were just plain, not salted or sugared or anything. The pancakes were supposed to come with tropical syrup, which the waitress didnt bring until I asked for it. When I brought it up, she said, Oh, did you want the syrup? No, sweetheart, I love bone-dry pancakes. The so-called tropical syrup tasted like thickened orange juice. My daughters waffle didnt come with any syrup, either, until she asked for it. My dads scrambled eggs and sausage were delivered on a cold plate, so his food was cold before he even started eating it. For what I paid for this meal, and what I had been told about how great Original Pancake House is, I expected much better. When we were getting ready to leave, we noticed MANY empty tables in our area and were surprised there werent more people coming in. But when we got to the lobby on our way out, it was packed with people waiting. I dont know if they were understaffed or what, but they could have easily sat 15-20 people at the empty tables we saw. Needless to say, we wont be back.
Food is always fresh and excellent. Never had anything bad. Top 2 options are the omlettes and apple pancake! Also, if you love thick bacon, theirs is a MUST! You wont be sorry
Food was good. Big portions and great service.
Went at a really bad time they need help about 6 more servers would do the trick
They give you A LOT of food for the money you pay. Their omelettes are 6 EGG OMELETTES PLUS PANCAKES. The server was wonderful and attentive. The only things i didnt like about this place is the atmosphere. Its not very inviting, and quite bland. Ive been to the original pancake house in chicago and their space was so quaint and homey feeling.
Good food and good service. Large portions for the price. I got the crepe and it was good but I felt it needed cooked a little longer. My daughter got the child’s meal and that came with eggs, sausage and pancakes. Good deal.
Wait is always long, which would be understandable if the good was better. Eggs are always undercooked (they seem to want to rush through orders too fast). The green chili burrito is excellent, which is somewhat redeeming.
Really good food & service !!
So so so good. Food is delicious. Service is friendly and fast. I love it. Will be back. Wait wasn’t long at all, but I promise you it’s worth it. The coffee was good. The food was hot and Better than expected. Will be back again!!
The teal interior and improvable coffee do not detract from the large portioned *delicious* big breakfasts. Green chili omelette con carnitas y queso? Oh yes! And the pancakes that are included, make them buckwheat and pecan. Why not? Even if theres a line its worth waiting for the best bacon anywhere.
Great place to grab some breakfast. Very accommodating with groups (Ive been with around 15). Usually VERY busy especially on weekends so expect a little wait if you dont get there early enough. Great food. Best bacon Ive ever had too.
Theres quite a lot I would like to say about this place.Pros:- Great food*- Great serviceCons:- Long waits (ours was around 45 minutes)**- A little on the expensive side*At first, the prices seem very expensive, but once you see your food and how much food you ordered, it makes sense. When you take your bite, you realize it was worth it.**The food was worth our wait. Our waitress was very nice and helpful.Overall, I would rate this place 5 stars, because of the great food and helpful and nice staff. I would come here again.
Love meeting friends there for breakfast. Food is great. Only thing I dont like is that the cashiers appear to be wrapping the silverware. Doesnt seem very sanitary to me.
The staff is very rude and snobby (manager, hostess). Our waitress, however, was very friendly and efficient. I ordered the strawberry banana crepes which were delicious. My mom ordered the walnut pancakes and she thought they were plain very, mediocre at best. The OJ is fresh squeezed which I love. This place is EXPENSIVE. Youd think you were paying to eat in NYC. For the service and food you get, I, personally, wouldnt recommend it.
Every time my husband and I visit his parents, we ALWAYS have to stop at Pancake House! Best breakfast joint in the midwest, hands down. Wonderful variety, fast service and delicious food every time.
I was picking up a customers order, first time picking up here. I went in front they said go to back so I did and these is what I found how is this ok have a customer that paid good money for their food be sitting by garage cans.
First time having been to this location, and enjoyed it quite a bit. Wait wasnt bad for a Saturday late morning and the service was pleasant and attentive. Good coffee and food all around. Definitely going back.
Everyone enjoyed their breakfast across a variety of types. Portions were well sized or large. Side order of bacon was large and cooked well with thick cuts. Very enjoyable.
Was horrible. Received old burned coffee and when asked for water received warm tap water no ice or anything. The food took forever to come out. Everyone received their food around us that came after we did first then we finally got our food. Their prices went up but their service went down. Definitely will not return would rather go to Bob Evans.
Ive never had a bad experience at either location. Their service is always good and the food is definitely good. You get more than enough for your money. My favorite is the Seafood Omelette.
I know they specialize in pancakes but the mexican burrito is just the best breakfast anyone could have. I wish i could give them 6 stars
Love it! Customer service was outstanding as well as the amazing food. Dont waste your time anywhere else, come here!
Loved the selection and quality.They even had delicious Gluten Free Pancakes. They were so tasty and they make great cheesy eggs.Nice staff and good service.
I love getting breakfast here. I usually get the mexican Benedict but will change to something else or just get pancake to mix things up. The pumpkin pancakes are the best Ive ever had. Sometimes Ill get plain pancakes and ask for nutella to smother on them. Surely I pay for it, but I dont look at the bill other than to see the total.
The breakfast is always extremely well done and has always been amazing! I recently have developed a gluten allergy and the gluten free pancakes here are absolute heaven!!
Best bacon in the world, hands down. Havent had a bad meal there before in multiple trips. Wide variety of classics and unique pancakes. Staff is great, never have to wait long for a table and food is usually out quick for how busy it always is.Whatever you do dont listen to that jabroni about going to Dennys. Obvious troll or total moron.
Dropped in at 730 Sunday morning. Friendly fast service, huge selection of pancake and waffle varieties. I got banana panks with orange reduction tropical syrup, thick Smokey bacon, 2 fried over medium. The wife got pumpkin panks. Simply fantastic flavor. Im from South Carolina but cant wait to come back for more of this
Love this place!! The food is great and the portions are big. We always ask for our server Sara. Shes fantastic!!
What a great place for breakfast. Met friends from out of town and couldnt have picked a better spot. Everything was delicious. Coffee was superb! Will definitely be back.
Omelettes are enough for 2, food is very good.
Excellent food and very good service. I would recommend this restaurant without hesitation. Waffles with fresh strawberries, the bacon was so delicious, everything was cooked to perfection.
We always eat here when we are in Westlake. Love the Dutch baby and the bacon is amazing. Like, the most amazing bacon ever. Theres an original pancake House in MD, but it does not compare to how amazing this is
The food is very good. The portions are large and service was friendly. The spinach, feta, and sun-dried tomato omelet was good, but next time I will definitely ask for light sun-dried tomatoes. It was a bit much.
This is the most amazing place for breakfast! Feels like a urban loft. Food is consistent. Omelettes are huge and delicious, more like a frittata. Service is always warm and inviting.
Ok. I havent been here in over 3 years. This time, it was offal and disgusting.When we were sat down, the waitress grabbed three waters. One of the glasses was cracked. We didnt say anything though. Our waitress asked us if we wanted anything else besides water. I ordered apple juice and my parents both ordered coffee. The glasses that my dads coffee and my apple juice came in were quite dirty. My apple juice had black specks that were floating inside the juice. My dads coffee cup didnt have anything in the coffee, but on the coffee cup, there was white chunks of something. The waitress brought out warm syrup (my dad hates warm syrup), I believe they should give the customers an option if they want warm syrup, or cold syrup. The syrup also tasted watered down and gross. When our food came out, my moms pumpkin pancakes had a hair in it. My mom told our waitress and she took it off the bill. My mom didnt want another order of pancakes, so she ordered rye toast instead. The rye toast took forever to come out. But, my dad and I liked our food and the waitress was nice. But Overall, this experience for us was terrible. TOPH Needs to step up their game on service and how sanitary their restaurant is.
If youre looking for a Great breakfast, look no further. This place has it all and the tase is worth the wait. Usually at least a twenty minute wait for a table, but well worth it. Six stars
Lots of options to satisfy the whole family! Love the blueberry pancakes. Omelettes are big enough to share and come with a short pancake stack. Can’t wait to visit again soon!
The food was awesome. They do not have a kids menu but most meals that are not pancakes come with three anyway and it was easy to let the kids eat those... The main meal was filling enough in its own!
Omelets are a little strange; weird texture. Pancakes and bacon are great. Large portions, but typically you will spend more for breakfast here than typically.
Pancakes were so flat they were cold by the time they reached my table. Chewy and gross with an overly eggy flavor. The hashbrowns, I was warned, were seasoned. Tasted like a non-breakfast compatible, cheap-o spice blend. And they were soggy. The service was good, though. But then, there were only two other people in the place.
I am honestly not a fan of pancakes but holy toledo Batman these are amazing! Portions are generous, prices are beyond fair, service was phenomenal; I cannot stress enough how awesome this place is!
My wife has a service dog (just to be clear, a service dog, not an emotional support animal disguised as a service dog so fluffy can go everywhere mommy does) and most places we feel so uncomfortable walking in with her. This was the first restaurant that I have been in since the 2.5 years weve owned this dog that we felt like normal people. Thank you!
My husband and I recently visited the Fairview Park location.We were very impressed, first of all with our waitress Jenny.She was very attentive and helpful with the menu, as this was our first visit. It was Jennys 4th day on the job and I must say Jane & Mike, you know how to hire quality people! The breakfast was fantastic.Jenny suggested the bacon with my blueberry pancakes and I had enough bacon to share with hubby Dave! The experience was a great one and we will return and definitely ask for one of Jennys tables!Carol and Dave, North Royalton, OH
Amazing food and service. Food is homemade! No kidding! Lindsay was our server. She was exceptional. Hands down the best breakfast restaurant in northern Ohio!
Love love love. GF pancakes & omelets & so delicious. I cant wait to go again!
Your omelettes are too big you should have them three eggs also your service was good.
Most restaurant omelets are dry. Here they bake them, and they are light and delicious. Most diners dont allow you to substitute pancakes for potatoes with omelets. You have to order a short attack (if they have one on the menu) and then waste the potatoes. Here every omelet comes with pancakes. Great place.
First time there today. Worse service any where I have went. Waitress never once ask us for water refilled or coffee she went all around other people table I guess because they were all white people in restaurant and we where majority and gay. Unbelievable how you cant even go eat. Will never step back in here..
Placed an order online messed up on the location pick still went to pickup. Called told them what happened and they understood the assignment 🤌🏼
Outstanding breakfast only restaurant. Somewhat pricey but worth it in my humble opinion. HUGE portions, only the best fresh ingredients and superb service combine to make this one of my favorite spots when Im in the area.
Second time there it was great!
The manager was also the greeter and cashier. He was very grumpy. If you are having a bad day, sick it up or go home, so you dont ruin my day too. Food was fine. Im not in a rush to go back.
Love everything 😍 just right like mom use to make bacon wheat toast oatmeal creamy grits nice atmosphere and dont forget the very large but light and fluffy disappearing pancakes so light youll wonder how you ate them so fast just love everything about them ❤️ omlets are large to but light
Came here with relatives on a Saturday morning. As I open the door, you can sense the hustle and buzz of people coming in and out. This usually makes me excited and tells me, this place must be a local favorite.As I peruse the menu, I see something called dutch baby and decide to try it. It is still a pancake, but it is treated with lemon slices, that you squeeze for the juice and powdered sugar. Like the pics and my review if you like powdered sugar!It was a unique looking pancake and tasted delicious, something I would order again.
Good place to get breakfast. 4.5 stars. Their green chile tastes like New Mexico. Excellent.
Theyre oven baked slow rolled French omlettes are simply the best egg dish Ive ever had. Green chill omlette astounds me every time!
I didnt write this when it happened... Im not sure why. We purchased the crepe with strawberry preserves. My family member doesnt like to cause issues so she attempted to eat it. However, this crepe had absolutely no preserves in it. It was strawberry jelly. When I caught on to how terrible the crepe actually was I spoke to the waitress about it and let her know that the product was not what we ordered. When the check came they took less than 1/2 of the cost of the of the crepe off the bill. I asked for the manager and she proceeded to berate me and insinuated that I was attempting to scam the company. I merely explained that when the menu says preserves then one expects actual strawberries and thus it was falsely advertised on the menu. The manager said, Its not my fault, thats what they send us! Then she refused to change the bill. I have had very poor experiences in the past but this takes the crepe... Ill never go to this paltry example of a restaurant.
This place is simply awesome! Ive been a regular customer for over 5 years now and Ive never had a bad experience. Great food and friendly staff!
The food is excellent and the staff is very pleasant. Always a favorite for breakfast/lunch and worth every second of the 30 minute drive.
The have the best potato pancakes next to my moms.
Always great service and food!
Worse than DennysThe biscuits and gravy were dismal. Sadly, I let them go to waste as they were inedible and clearly an afterthought to the cook that slopped them together.- bad tasting or flavorless food- weak coffee- unpleasant wait staffGoing here was my mistake. I advise you to eat at Dennys for the basics or spring for First Watch to have an all around better experience.
Delicious orange juice, really good food. Most breakfast meals range between 7-11 dollars. Good service, friendly staff.
I live on the east side and visit the Woodmere location frequently but as I was on the west side today I took my family there instead. I found this location to be as consistent as the east side location with excellent food, excellent service in all aspects. The place is new (1 year or so) and is extremely clean and well maintained. I recommend this restaurant for anyone who enjoys good breakfast food.
The Original Pancake House was incredible. HUGE tasty omelets! The blueberry pancakes were excellent...no need for syrup. I will be back when I am on Ohio again.
One of my favorite restruants for breakfast food. Amazing food, great prices, good service. Youll leave there happy and full
Always a fantastic breakfast here. Huge portions. Great service. Prepare to wait 10-20 minutes to be seated.
Great potato pancakes and sausage!
Host was indifferent, but he seemed stressed. It was a Sunday morning.My waitress was very nice and helpful.The omelette was delicious
The blueberries delight pancakes were delicious! and the bacon was cooked to perfection!10/10 one of the best meal Ive enjoyed
The staff is very friendly, the coffee is great, and the pancakes are better. Original Pancake House is my go-to when Im craving cheese grits!
Food was really good, had to ask waitress multiple times for refills on drinks
Ive tried pumpkin, coconut, and banana pancakea. All of them were delicious and the bacon is the best bacon you will ever have around here. Also the OJ is freshly squeezed and on point!
Worst place Ive been too. As a server I know what its like when its busy but it took over 10 minutes to get drinks. On top of that, my water had food in it. We waited over 35 minutes to get out food. I had to ask for it Togo because it took to long. The server just couldnt handle her section. Two older ladies came in before a group of 4 and the group of 4 got their drinks before the two ladies. And they ladies had been waiting for 10 minutes now. Management was no where to be found. Will not be coming again. Also no silverware with our to gos. Just overall bad service. A server shouldnt be given that big of a section if she cant handle it.
Told me they were to busy to take my order ? But I could come in and wait for a table ? I’m confused 😕 my wife is in hospital 🏥 and wanted there pancakes! 🤷🏾♂️
The bacon waffle was fantastic! The good was very good and service was great considering it was very busy. The hours arent great if you work first shift though.
Total reviews rating 4.5
199 Reviews for The Original Pancake House 2023:
Review №1
2022-06-16Hands down the best breakfast my family and I have had at a restaurant. The Dutch apple pancake is HUGE! The Mexican burrito is HUGE. The 1-1-1 for kids was perfect for our daughter. I had the fresh strawberry pancakes with home fries and eggs. Everything was delicious and we will be back.
Review №2
2022-05-20First time at this restaurant, it wasnt to busy. The service was good the food was out fast and hot. I ordered the the chorizo and cheese omelet with their hashbrowns on the side and it came with 3 pancakes ( both the fries and pancakes not pictured but both delicious.) Definitely will come back again.
Review №3
2022-04-19What a horrible experience! We asked for the bacon crispy - it came out like beef jerky. Then the grilled cheese looks and taste like it’s been on the warmer for hours. Guess we are going home to cook something.
Review №4
2022-02-06First time ordering here and I ordered the western omelette which is oven baked... Not really a big fan of it because everything is baked and I dont like the way its crusted with baked cheese. Was more like a breakfast quiche than an omelette then I ordered a side of bacon which I did not know was like $7.50...yes its thick cut but I can pretty much buy a pack of bacon with that. And to me that pancakes that comes with the omelette... Definitely dont like the taste I couldnt figure out if it was the syrup the butter or what. All in all I wouldnt go back.
Review №5
2022-07-14My server was quickAnd efficient, as well as friendly.The food was priced reasonably, and when served exceeded my expectations, a pleasing experience to start the day with.Cubed potato’s as well as the biscuits and gravy were top five for me. Will be experiencing again soon.
Review №6
2022-05-03Ive passed this place up for over 9 years. Our family decided to try it out last week. I cant explain how mad I am at myself for not trying it sooner. The service was perfect and the food was outstanding. The omelets look like they come from an ostrich egg lol Theyre huge! The waffles were to die for. I cant wait to come back.
Review №7
2022-02-27At the Westgate restaurant. 2-26-22I watched as ten customers at three different tables, that were seated AFTER our food was ordered, received their food before my elderly mother and I. We ordered pancakes. Nothing special. 45 min wait for food. When I asked about it the wait staff said it was a new system. I spoke to management about it and received the same answer. No apologies. No recourse other than a poor review. First and last timeat this restaurant. I never write poor reviews but damn!
Review №8
2022-03-16The pancakes were great, definitely a good portion. The bacon was a good portion too, maybe not worth $8 but good size none the less; but I was absolutely let down by the bacon. After reading the reviews, I couldnt wait to get my bacon. After receiving it all i could think was man this looks amazing. I was only able to eat maybe 2 slices total though. I had to take bites from each piece that I got because it was so tough and almost stale tasting. I literally choked on a piece of it that I couldnt chew after I bit into it. All in all, its okay, pricy as what, but for a one time visit it was fine.
Review №9
2021-12-05Update 2021.Still some of the best pancakes in all of NE Ohio. Wide variety of pancakes to choose from. The bacon is some of the best you will have in your entire life! Would highly recommend for anyone looking for a great breakfast. I do wish they would buy the open storefront next door and expand.Huge portions, great flavor, giant coffee mugs, fair pricing
Review №10
2022-02-19We were here for my mother in laws birthday because she loves it so much and everything was just as she remembered it. They even brought out a candle in her pancakes 🥞❤️ Highly recommend this place! The food is delicious and the staff is very friendly!