The Mermaids Tale in Amherst
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Location on the map
Amherst, Lorain County, Ohio, US
Service options
Health and safety
Planning
Site: http://www.mermaidstale.net/
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–5PM
- Saturday:10AM–4PM
- Sunday:Closed
What an amazing store. Located in a historic building in Amherst Ohio, it is a hidden gem.All products, including Pandora and Brighton, in addition to other jewelry lines, purses, footwear, etc., are displayed very artfully. The store is very neat and orderly considering the vast selection of items stocked.The employees are very helpful, and greet you with considerable enthusiasm as you enter the premises.Definitely recommend this establishment as a go-to stop if you are looking for a unique item.I will be returning very soon!!
As an supporter of “shop local, shop small” I seek out boutiques wherever I go. Mermaid’s Tail is a gem of a shop located in Amherst run by a moat knowledgeable and delightful mother/daughter team. No high-pressure sales here - just friendly and accommodating service. Excellent selection and price point - spend a little or spend a lot; you will be treated with the same kindness and consideration either way. Merch is displayed in an appealing manner that draws you in. Take more than one lap around the store to see the many treasures!
In a world overrun by generic corporate retailers The Mermaids Tail is a refreshing original and quaint boutique where are you are sure to find beautiful and original items for your Friends family and loved ones.The Mermaids Tail also provides a top level of customer service with a staff that you can tell genuinely care about The satisfaction of their patrons..
I was looking for an anniversary (31 years) gift for my wife when I visited and was a little overwhelmed at all the choices. The staff was patient, answered all my questions and did an excellent job helping me find exactly what I thought my wife would love. Definitely recommend The Mermaids Tale and Ill be back.
It’s always a great experience with the Ladies of The Mermaid’s Tail! Today Shannon was with my wife and I as we spent some money I had put on a gift card for my wife. She was as awesome this time as she was the last time she helped me in building my wife’s Harley themed Pandora bracelet….although this time, she did cause us to go over-budget…LOL…she’s an outstanding salesperson and I mean that in the most positive way possible!!! Thanks Ladies…and we’ll see ya again soon!!!
The staff is always very helpful and friendly. I never feel rushed when shopping at the Mermaid’s Tale. The displays are beautifully arranged and easy to access! LOLA jewelry is my new “obsession”!! Well maybe UNO de 50 is 🤣 Thank you Judy, Wendy A. and Stacey for providing a superior customer experience!
Mermaid’s Tale is the best place to shop. Everyone is friendly and always willing to help. So many options for beautiful gifts. Gift wrapping is beautiful❣️There are so many ways to shop too! You can order by phone, do a virtual visit. Love this store♥️ I am a mermaid for life🧜♀️
I have been going to the Mermaids Tale for many years. I love the old , vintage building that is beautifully maintained.The variety of merchandise is impressive, clothes, purses, many jewelry lines, and so much more.During these Covid times the protocols are being strictly enforced.During my visits, both Stacey and Wendy could not have been nicer, or more helpful.
Love, love, love the mermaids and the merchandise they carry. Excellent Quality. Excellent Customer Service. Personable. If youve never stopped in, you should. They are looking out for your health. wear your mask, sanitizer to the left as you step in the door. They sell some awesome masks too. They provide curbside pickup if youd rather not go in. Lots of Fabulous merchandise! ❤
Great staff - always love shopping at this hidden gem right in my town ! Strongly encourage you to stop in and browse .....cutest fun jewelry in all price ranges and little finds for any age really .... I tend to lean towards the jewelry , but they carry everything!Happy shopping !
Judy, the owner, was very pleasant & helpful in helping me put together a gorgeous Pandora bracelet as a gift for a family member. My first time shopping there but it definitely wont be my last. I saw too many beautiful things that interested me in there. Great store for gift giving & very tastefully decorated.
I started shopping with The Mermaids Tale during the epidemic. I started by phone, then when she reopened I have come from Columbus to shop. The best customer service. Everyone who works there is helpful and friendly. The daily videos are the best. During this time definitely something to look forward to. I highly recommend this shop.
Actually I must bring my husband with me when I shop and because of a recent serious fall he now must use a walker. The space within is now very tight and you have no seats for the non shopper, even outside. I’m a big fan of Vera Bradley and was disappointed when you stopped carrying it. The store upon entering looks cluttered there is so much merchandise, we only walked around the parameter. This is not to be critical, it is still my favorite shop in Amherst.
Love shopping at this gem of a store in downtown Amherst. Count on always finding something unique in every price point. If you follow them on Facebook you’ll be updated on new items to make it easier to pick out that special gift. Their curated collections are always on point. My wish list is growing.
First time ever in the store. Ill go back again not sure how I felt about it . I was I your store yesterday and the day before. I spent over 400 on pandora and didnt get the free bracket for spending over 150.00. Again Im not satisfied. Thats false advertising. I feel I should of gotten something. And then the girl said my husbands card was expired when he wanted to apply for a card. The card WAS NOT expired. I knowcoll hear nothing back. But I will let others know if I hear nothing at all ......Dec 2021
Life saver!!! Was looking for a pandora charm for my mother who is unfortunately in ICU for around 4 weeks so also Mother’s Day coming up. And I can’t bring any big gifts in and they were so helpful and I got an awesome recommendation of a bead they had and I got it within 15 minutes of placing the order. I would definitely recommend this shop to others! Thank you so much for making this holiday special for my mom.
Judy, the owners at Mermaids Tale has gone out of her way for me! Just am amazing experience and beautiful products. My mother has been shopping here for years! I love, love, love, everything Ive ever gotten from this store! Thank you for everything Judy, you and your store are absolutely amazing!
This is a wonderful boutique! I have found it to be a great place to shop for my wife! As a matter of fact, when it comes to her birthday, Christmas, and other special days, I do not even consider shopping elsewhere. The merchandise is high quality and the service is the best! I highly recommend this place of business!
I saw The Mermaids Tale Featured on Fox 8 News on Saturday, 3/14/20. I saw the Ohio ornament featured at the end of the segment. I went to their website and submitted a request about this ornament. I heard back from Judy Immediately. She was able to accommodate my special request. She was so accommodating. It was a joy to work with her. I have never been to the store but am looking forward to it when I go pick up my items. This is such a cute store with so many unique items. I would recommend supporting your local businesses to find truly unique treasures with such excellent customer service.
Even though you are not able to go into the store during this time ,Judy helped me out and answered all my questions quickly. I would definitely recommend The Mermaid’s Tale if you are ever looking for a gift for yourself or a special someone . I will definitely being do business again with them in the future. Thank you so much for all your help. You made the process of ordering with you over the phone an easy one!!!
Love, love, love the Mermaid’s Tale. I wanted to get a Pandora ring for my daughter’s birthday, but knew they were closed due to Covid-19 restrictions. The owner worked with me texting photos and helped me pick out the perfect gift. I was able to pick up a beautifully wrapped and packaged gift curbside! Please remember our local businesses when you shop! You won’t find this kind of service shopping online or in big box stores. Thank you Judy you being there and providing such helpful and friendly service! 💍
This store is my favorite specialty boutique store. Judy the owner goes out of her way to make sure you are satisfied with every purchase that you make, and she has an amazing staff as well. If you are looking for something special I would highly recommend this place they are excellent.
I’ve shopped at Mermaid’s Tale for many years now and it’s always a pleasant experience and everyone is very professional, and helpful, and always provide a very friendly and welcoming atmosphere. It is a lovely small town neighborhood boutique, with Judy’s own unique touch on everything you see. Great place for that gift you need for very special people in your life, including yourself :)
I always enjoy browsing and shopping at the Mermaid’s Tale in Downtown Amherst Ohio. The ladies are always pleasant and helpful. Regular customers get a birthday coupon which makes turning a year older a little more sweet. :)I have purchased plenty of Christmas and Birthday gifts from the Mermaid’s Tale and each one was truly appreciated by the recipient.
I was excited to check out the store but felt unwelcome when I was told to sanitize my hands upon entry and then my sister was harassed as her mask kept calling off her nose. Obviously they are paranoid concerning covid and probably should just close. We felt uncomfortable and left. Heading to Crocker Park.
Update: Judy and her team are always willing to go the extra mile and take care of their clients. Their Facebook page gets the latest styles in front of you and works w you during a pandemic to either deliver, hold or pick up. Amazing service!When the Brighton catalog comes and a certain ring keeps calling your name - you contact The Mermaids Tale. Even amongst the COVID stay at home - they found my ring and worked with me so that I was able to make my catalog wish come true. The Mermaids Tale goes above and beyond every time!
I gave this place a 1 star do to not being able to put no stars. When I tell you the environment there was so UNCOMFORTABLE, I mean... from when I walked in I was treated and followed like I was a thief. Mind you I was with my caucasian and no one had their eyes on her. I am a Hispanic young woman and I was dressed fairly comfortable due to my friend springing a brunch date at Arabica and after a walk in down town. We walked to a few other boutiques and we were treated awesome. Had the employees laughing and conversating with them. Not only was I asked for I.D to pay for the items i ended up purchasing, they also handed me the bag right at the door. The ladies also were all huddled up, some behind the counter and others right by me while I was there cashing out to see if I was going to grab an item. I will not visit there again. Which sucks for them because my looks was deceiving. I love to spend money and spend A LOT of it.
Made a 300.00 purchase and main concern was a mask and can return item because it could have covid on it Please get real Stop watching news and social media I felt like the owner was hovering over me before I was leaving very rude Im sure she isnt getting 300.00 orders all the time now Have alittle respect for customers Sad what the world has become
Total reviews rating 4.9
199 Reviews for The Mermaids Tale 2023:
Review №1
2022-05-20This is SUCH a cute store. Classy, but fun, their merchandise simply brings a smile to my face! They carry some silver jewelry, clothes, flip flops, shoes and many other items. Worth the drive to Amherst for sure!!
Review №2
2022-06-21I love shopping at the mermaids tail. If I need a special gift I look there. They have unique items. The Pandora collection is my favorite. The ladies are kind and helpful. They are always nice about polishing my pandora jewelry. I go there rather than the store at strongsville mall their collection is large and they are more welcoming.
Review №3
2022-07-12Absolutely love shopping at this boutique. The merchandise is unique & the staff is so pleasant & helpful. If you’re looking for a special gift for someone or a treat for yourself, I highly recommend The Mermaids Tale!
Review №4
2022-04-11Such friendly service in our small downtown. Love that I dont have to go far to get great gifts. Love the selection of unique items close to home. Thank you.
Review №5
2022-04-05I was greeted the minute I entered the shop, the ladies were all nice, asked what I needed and directed me to who could help me right away. They asked when I was done with my items was there anything else and I did want to look at something else…and another lady helped me immediately. I’ve never had a hard time there…I love the customer care and the variety of items they sell!!!!
Review №6
2022-04-09Awesome service and terrific selection of jewelry and other great products!! Prices are reasonable for the great quality of product. I just found my new favorite store!!
Review №7
2022-07-07Excellent customer service, staff is patient and always willing to help. Shop here often for unique, high quality gifts for self, friends and family.
Review №8
2022-07-11Lovely boutique. So much to choose from, I could have looked around for hours. Perfect place for gifts or a special something for yourself.
Review №9
2022-06-08Ĺove this store! So many beautiful and unique items! The staff is very friendly and helpful. Perfect place to find a gift for any special lady in your life. Or a gift for yourself! My go to for Pandora or a special gift for someone!!
Review №10
2022-02-12I am a man with no knowledge of jewelry so when my wife mentioned she likes Pandora bracelets and there are so many options I was perplexed. The staff was a great help showing me the different metals and charms and mostly that my wife can return and trade for something she actually likes!