The Maids in Bedford
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Bedford, Cuyahoga County, Ohio, US
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Site: https://www.themaidsnortheastohi...
- Monday:8AM–4:30PM
- Tuesday:8AM–4:30PM
- Wednesday:8AM–4:30PM
- Thursday:8AM–4:30PM
- Friday:8AM–4:30PM
- Saturday:Closed
- Sunday:Closed
The Maids in other cities:
Nikki and the Silver Team have been cleaning our house for over 5 years. They are absolutely wonderful! Their work is top rate - the house is always sparkling clean after they leave. And with two little kids and a dog, its generally a disaster zone before they tackle it. Not only do they do excellent work, they are a joy to work with - consistently on time, very professional and respectful and always full of joy! I cant recommend them enough.
I had Michelle and the pink team clean my apartment before a move out. They did a fabulous job with the Cleaning. Specifically the bathrooms and the kitchen were done immaculately. I’m glad I chose the maids and I would definitely recommend them to anyone looking to do a move out cleaning.
I use The Maids Cleveland to clean my rental homes in Cuyahoga Co. and am beyond pleased with their services. The team does a exceptional job! The office staff are courteous & extremely easy to work with. I am beyond pleased with the entire service and am grateful that I finally found a great and reliable company to clean the homes and get them ready for new tenants. Thank you for being the only professional company that serves the cleaning needs of Cuyahoga Co.
It is a joy to have Kristine and her Ivory team come into my home and clean for me. I tend to have quite a bit of junk (which is too important to discard) in my house and they seem to know how to do a bit of organizing as they clean. I give very few directives, they just seem to know what needs to be done.. They work with efficiency and thoroughness. They are the best cleaning team I have experienced.I am always proud of the appearance of my house when they are finished.
I have been a customer of The Maids of Cleveland for several years. They have provided such excellent service time after time! The Purple Team has done a wonderful job keeping our home clean, and are so pleasant and kind as well. I am always impressed with how thorough and efficient the team is and admire their hard work. It is truly a pleasure having them clean my home. The office staff is also very friendly and provides great customer service. I cannot say enough about The Purple Team and The Maids of Cleveland - I commend them for being such a fabulous cleaning business!
Had an absolutely phenomenal experience. The Maids came when I was at work, and when I came home I found everything in tip top shape. My residence had admittedly been neglected cleaning wise, and the maids made it look better than even the first day I moved in. A 10/10. Would definitely recommend to friends and family and will DEFINITELY be utilizing them again.
We utilize the Maids on a weekly basis and let me just tell you it is such a relief to know my home is being maintained even when I cannot be around. We have 4 kids and full time jobs making even the basic of cleaning almost impossible. Our team keeps everything so perfect! I mean, our baseboards are spotless, furniture is dusted, and the floors are shining. The kitchen is always the worst room in our home, and I am always amazed at the work they do in there. It’s so nice to have the house ready for when unexpected company arrives. The office staff is also accommodating to our changes and need for extra cleans. Overall, a wonderful company to work with. I don’t know what we would do without the Maids. They have allowed us to have our freedom back within our own home.
I have been using The Maids for about 5 years now and have been very happy with their service. The Orange team is outstanding. They have done a wonderful job these past few months under the leadership of Amanda. They have always been professional and accommodating. Would recommend.
Our family house will soon be sold and before actual closing, I wanted to do a few things. Everything takes much longer than you think so I decided to hire a maid service to save time. Great idea!! The ORANGE TEAM arrived on time, did exactly what I requested in the most expeditious manner. I even ran an etand while they worked! Thank you for doing a great job and saving me countless hours. Well done!I highly recommend the orange team. I cannot say enough good things about them !
We have had our cleaning done by The Maids for a couple years now and could not be more pleased. Our team is the PINK TEAM and they have NEVER disappointed us. It is so nice to always have the same ladies and they truly do a superb job - and little by little they truly remember all of our requests and are so friendly and trustworthy and efficient -- thank you to all of the girls in the PINK TEAM.
We cant thank The Maids enough for coming out and cleaning our new home! The previous owners left quite a mess and the house just needed a good scrub down. I was so impressed with how thorough they were. Having them come out eased my mind about germs and dirt and Im already feeling more at home in our new home! Thank you Gold Team!!
My Orange team is the best service ever. My team keeps us all cleaned up. We have 2 dogs and 1 cat so the floors really need constant cleaning. Amanda runs a good team and always goes above and beyond. Since my husband and I are handicapped the team is a life saver! Thanks for this great team.
These folks are great!! I have had other cleaning companies in the past. Nothing compares to the consistently sparkling clean house I get every time with my wonderful pinkteam. Rochelle, the leader of the team makes sure things are done right every time. I confidently recommend this company to anyone.
Ashley and her Team have been cleaning my house for a couple of years. They are always punctual, flexible, and thorough. Our household is comprised of multi-generations and two dogs, and having a clean and SANITIZED house is extremely important. We would not be able to manage all the responsibilities of life without them!
They are a good cleaning company but care nothing about the favoritism their team leaders show. If they let some choose what they want to do they should let all choose. Also tips was left and team leader only split it with those she liked and left out every one else..If you speak up about it your the one that will be terminated and HR doesnt care about anything. She doesnt help.
Yesterday was my first time using The Maids. The Orange Team was prompt, courteous, and went above and beyond to make sure I was happy. After recently losing my husband to Stage IV colon cancer, life has been a bit hectic. Amanda and her team came in and quickly assessed the situation. Immediately, they determined more time was needed and made sure to check with me (that this was ok) and call their office. My house is in much better shape. The Orange Team breathed a breath of fresh air and I will be using them and this company again.
Maggie/Onyx TeamThey do a great job every time. They are always prompt, professional, and move very quickly. They do a fantastic job on my kids rooms. They make my sons bed special by lining up his stuffed animals and toys. He is always excited to see his room after they visit.My wife is very picky and has not had a negative thing to say about the job they do- with our previous maid service she pointed something out after every cleaning.We highly recommend them for weekly cleanings or just a one time deep clean!
I have used The Maids about three times a year for the last several years, they are extremely professional, they come in ready to work and I have always been satisfied with the quality of their work. They are warm and friendly and I value their work ethic and the way they approach the task at hand.Elaine Hibshman
I called and scheduled a first time clean last week. I just moved in and wanted my home to be as clean as it can be for my house warming party. When the team finished cleaning my home I was impressed, they thoroughly cleaned my home from top to bottom and I couldnt be happier.I would recommend using The Maids!
The Maids provide great service. They make a reminder call the day before and call about an hour before they will arrive on the day of the service. They have provided cleaning, dusting, straightening as well as change the sheets on the beds or make the beds if they are not made. They clean the bathrooms and the kitchen so they shine. Thanks to the Onyx Team for helping me keep my house clean month after month!
The Pink team led by Rochelle has been cleaning my home for the past few years. They have followed instructions to the tee. Important details such as putting things back in place is very important to us. They are very good at doing this where in the past when I used other cleaning services I had to spend my time putting things back after they left. Cant go wrong with this team
The Onyx team works at my house. They are great. They not only do an excellent job cleaning (getting in corners & not missing details etc.) but the women who come here are lovely. The team leader is outstanding. I realize that this may just look like a list of superlatives, but it is all true.The staff at the main office are also conscientious if I have to adjust cleaning dates or make any special requests.I worked outside of my home for decades, so I have used many different cleaning resources. This has been the best.
Wonderful!!! I contacted The Maids to clean my daughters house as a birthday gift. She has an 18 month-old, a furry (i.e. shedding) white dog, and is expecting baby number two in less than 8 weeks; thus a great time for a thorough clean-up.The Blue Team, led by Adrian, was on-time, super-friendly, thorough, efficient, and paid great attention to the little special details. The house is in spectacular shape for the babys arrival.Total five-star experience!!!
The Orange Team cleaned the house I just purchased. It is a very old home with many challenges in getting clean. They did a diligent job especially on the shower that was really bad. I will use them again when I need my move out cleaning. I highly recommend this company.
Ive had Rachelle and her team working in my home for about three months now; Im very pleased with their work; they are consistently on time, professional and thorough. They listen to any questions / concerns and when something comes up they work to rectify before leaving. I plan to keep the Pink team as a part of my household for the foreseeable future. Thank you!
Please tell us about the overall experience: Absolutely awesome! The team paid close attention to all details of my home. They got every single cat hair and made my beds perfectly. My home looks like a resort. I have had many companies over the years and this is the first to go above and beyond my expectations. I cannot recommend this service enough!
Best maid service we have used! We have used The Maids on a regular basis for about the past two years. I love the fact that they send a team of four people and get the job done efficiently. Each team member has their assigned tasks and they are obviously well trained.
Just love this company! Our home sparkles after theyve worked their magic. Everything just feels better when you have a clean home, and The Maids delivers just that. I especially like my team, and the fact that The Maids sends the same team each time. I really appreciate that.
Roza and the yellow team are amazing. I have used the maids for many years. They are always prompt, polite and trustworthy. The attention they take to make sure everything is cleaned and put back in place. I trust them in my home when I am not there. They take care of all the little details and even watch out for my little dog. Would highly recommend them
We have been using The Maids for several years now. Our team is the Onyx Team, and the Leader is Maggie. It is wonderful to come home to a clean house. If we need something in particular done, they are always willing to do that. Right now we are remodeling and the house is especially dusty and in chaos, but they come in and get it cleaned up again! Its helping to keep us sane during this remodel!! Maggie and her girls are very sweet. We are lucky to have them!
Great service. They come at the scheduled time every week, they never cancel on me. Maggie and the Onyx team do an awesome job cleaning my house thoroughly in a short amount of time, they pay attention to detail and are very polite and professional, highly recommend them.
The Maids do a wonderful job. Everything is so clean when they leave and to me who is a 70 year old woman who has never had anyone clean for me I cant tell you how wonderful their services are for me.I highly recommend. Wonderful staff, team leaders and workers.Marcie NagyValley City, Ohio
We have received excellent service from The Maids. They are punctual, efficient, honest and courteous. They do a wonderful job and are flexible with regard to specific tasks that need to be done on a particular day and are willing to do something extra when needed. I recommend them highly.
The first time I had them out, the crew that was here was incredibly efficient and I was impressed by the job that they did. Arrived exactly when they said they would, took about two and a half hours to do an initial cleaning of the house, which needed it since I had recently moved and it wasnt left particularly clean by the previous owners. They did a great job and left the place in much better condition than when they arrived. They even easily worked around the boxes that werent yet unpacked. (The first visit is why I have given three stars. If my review was based on that visit alone, my rating would have been higher for the work done during that appointment.)Because of how well the first crew did, I decided to schedule monthly service. Today would have been the first time that they returned after the initial visit. My appointment was for today with a window from noon to 2pm. I initially called at 12:45pm to see if they could tell me when they would likely arrive and was told that they were taking lunch and were at least half an hour away. When I called again around 1:30pm, I was told they were on their way. After they hadnt arrived by 2pm, which was the end of the window, I called to cancel. Ive been told they will call back to reschedule, but Ill be surprised if they do since I wasnt offered the option of rescheduling when I was already on the phone. I would have at least expected an apology for not having a crew arrive during the time frame promised, especially since I had to take time away from work to meet them. Instead, all I received were excuses saying that they cant predict how long earlier jobs might take. Although I understand that, they should at least have planned for the crew to take lunch and not started my window at noon. (Based on todays non-visit, I wouldnt have given more than one star, which is the lowest possible rating.)Additional note: I was called back today and have rescheduled for service in a couple of weeks. During the call, I did receive an apology, as well as an offer for a discount on my next service to help compensate for the inconvenience of the missed visit.
The three person Navy team had what I believed to be quite a task ahead of them in a home that hadnt been thoroughly cleaned in many years, but they really astonished me. Not only did they perform a stellar job with lots of attention to detail, but accomplished the task in far less time than I had anticipated. The team approach at The Maids really works!!!
Very disappointed with the job done at the house I was moving into. We paid $400 for thorough cleaning service of everything in the house and my wife ended up having to scrub the oven and clean the shelves , which was discussed that they would do. The dishwasher was left filthy with the last owners itmes in it, and open cans of soda in the closet where he contractors were working. Poor job done.we were moving from NY and we were trusting them to do a good job based on the good reviews.
I would leave no stars if i could.Honestly no respect for my house or my things, heard her trash talking my 3 dishwashers and then they did a poor job cleaning the dining room floor. Just lots of areas completely untouched that i paid a lot of money for them to come and clean! Completely unacceptable, they will not be coming back into my house again! And yes i already asked their manager to make it right and they simply offered a 25 dollar credit for my next house cleaning. Pathetic...
I called into The Maids for a quick rental clean that I needed that same day. I was in a real hurry and the young lady must have heard it, since she asked very concise questions to make sure all my bases were covered and she could give me the most accurate answers. All I needed was a clean of a 2 bed, 2 bath up and down and I needed the inside of all cabinets, closets and inside of the fridge done. She said it was very doable and would take something around 1-1.5 hours at their hourly rate. I was skeptical but it was a team of four and they had everything they needed. When I said I needed it today, without missing a beat she said DONE! There was a cancellation and she could have the team to me by mid-afternoon.When the team arrived I let them in and then quickly took off to run some errands. I told them how to lock-up in case I wasn’t back yet and asked that they made it move-in ready for my new tenants. Well I got it and then some. All the wood work, counters, and cabinetry were scrubbed. The chrome hardware was shining and the floors were spotless. I mean looked like new spotless! I could not believe the job they did. They even let me know that a few light bulbs had burned out and needed replaced. One less thing for me to worry about later!This was an excellent service and I will definitely be using them again. The whole experience was professional and just wonderful. I highly recommend them to anyone looking to quickly flip a house or in need of a fresh start.
They are the best team-oriented service we have had clean our house. They follow through on our specific requests regarding cleaning certain things in our house, they are prompt and thorough, and we thoroughly appreciate their calling ahead to let us know they are on their way.
I was moving my mom into an Assisted Living facility and needed to clean out her condo so I called the Maids. I had them do the nasty stuff, bathroom, kitchen, refrigerators, plus the detail dusting and they just totally nailed it all! Wildly exceeded my expectations. They were very professional and thorough. Not cheap, but when you want it done right they are the folks to call.
You guys did a nice job! I was truly impressed. You came out in numbers and the girls were very efficient. I loved that there was an on-site customer service/manager type to ensure that everything went smoothly. You have a very professional operation and I greatly appreciate that. Im ready to rent and I think the quality clean really helped the tenants with that decision.
The Maids is a local business that provides a very friendly and excellent cleaning service. The staff in the office is very helpful and made sure I really understood what I was buying. Since this was my first time hiring a cleaning service and it was for my elderly parents, I had a lot of questions and also did not know what to expect. Each person I spoke with took their time with me and made sure to ask me questions about what my parents needed, had a hard time doing themselves, and what their routine was. The first time I called lasted probably 30 minutes before we even talked about price. They billed by the hour, send a team of four, and come with all the equipment and cleaning supplies needed. My parents home was quoted 1.5-2 hours for a 3 bed, 2 bath home. We also asked them to clean the inside of closets and appliances (throwing out expired food if they found any), so it needed a little extra time to do. I took the evening to think about it since it was an investment and I had to convince my parents this was a good idea. I called back the next morning and got someone else. However, after giving my name they had my information and we were able to pick right back up where my previous conversation left off. I had just a few more questions and then decided to book the clean. We found a date pretty quickly and I was off the phone in about 10 minutes. They called the day before the clean to remind me of the appointment and to give me the estimated time the team would arrive. It was something around 2 hours they would arrive.The day of the clean, the office called my parents when the team was on their way so they had time to prepare themselves. It was something they just took upon themselves to do; I did not even request it. I was not present for the clean itself but my dad said the team arrived with all their stuff and got right to work. The leader of the group introduced each of the ladies and did a quick walk through to make sure they had everything covered. They cleaned the living room first so my parents had a place to go while they cleaned the rest of the home. According to my dad they were super-efficient and scrubbed every nook and cranny. They took time to even fold some laundry that was just lying over chairs in their bedroom. Once the team was wrapping things up the leader asked my dad to do a walk through with her to make sure everything was to his liking. He noticed a few things and she immediately wiped it up or had a team member fix it right away. He was amazed at how quickly she responded to his requests.The day after their clean, I was called to make sure everything went well and if I needed anything else. They also emailed me the invoice for the clean the same day as I requested. I sent an email back letting them know that it was a wonderful experience and to thank them for all the follow-up. It was a wonderful first experience with a cleaning company and I cannot thank them enough for the relief and job they did. I have their number saved for future reference if I ever find myself in need again.
I hired cleaning service for an overall general cleaning of one level of my condo today: one bedroom, one and a half baths, kitchen, dinette, and laundry. It took four women two hours to complete the job.At first glance everything looked great, but later this evening when I was getting ready for bed I noticed that that master bathroom was still dirty. They cleaned the vanity, shower, and toilet bowl, but the mirror, light fixture, sink faucet, and floor are still filthy, especially the floor around the toilet. I was going to clean it all again myself but after paying $277 I decided to leave it dirty and will call them first thing in the morning to complain. They have two options: come back to complete the job correctly or refund a portion of what I paid them.Guess you need to follow up with a fine toothed comb before letting them leave your home. I probably wont use them again.
While the pink team did a good job, I strongly recommend that you do not use this company for your on going cleaning services.They raise their prices considerably every year with a form letter. They could care less when you call them. They are very expensive for what they do.
Used them for several months. Really liked them at first but each time a new team showed up and results varied. It always seemed rushed and like they were being pushed to go to another job right away. Each time I communicated my concerns I was reassured they would allow the girls more time but that never happened so we canceled the service.
Amazing service, respectful and friendly, attention to detail overall great experience. I would recommend The maids to anyone looking for residential cleaning regardless if the job is small or large, they will get it done and get it done RIGHT. Special thanks to Amanda N. and her team
Total reviews rating 4.6
119 Reviews for The Maids 2023:
Review №1
2022-05-23I would give zero stars if I could. We got the deep cleaning package which was not even basic. They supposed to do inside the fridge and oven and nothing has been done. We asked them to remove dust on everything because we did a floor refinishing and dust was everywhere. They even charged us for a half an hour more and the only things they have done was cleaning the bathrooms and vacuuming.
Review №2
2022-06-30Fantastic, my house has never been cleaner or smelled fresher. I definitely recommend The Maids. Outstanding job!
Review №3
2021-07-01This was my first time using the maids and I was SO impressed! I came home to a completely different house! They were very sweet to my dogs, and they were quick and efficient! The little touches were noticeable, and I was incredibly happy with the end result. I originally booked as a one time cleaning but after the first one have scheduled monthly. Highly recommend this company for your cleaning needs.
Review №4
2021-08-03Had a 3-person team do a cleaning of my 3-floor townhouse ahead of having company come to town (and esp. after the last year of working remote and being home way more than usual).Team was very professional, polite, listened to what I was looking for as far as areas that needed/didnt need attention, and completed the work ahead of schedule.Only drawbacks were not getting a heads-up from their office on when they would be coming out - I had to call and find out (it was also a holiday weekend), and not getting an actual invoice/bill for the work performed.Overall, would use The Maids again when I need help getting my home cleaned up and Im running out of time to do it all myself.
Review №5
2017-06-23Firstly the team arrived on time and in uniform. They provide all their own supplies & equipment, the service was easy to schedule over the phone, with good availability. My daughter likes the patterns left in the carpets when they had vacuumed. The house smelt great when I walked in. They team I had took direction well and completed all requests with excellence I liked the little details in the bathroom too. They utilize a 22 step cleaning process which included cleaning windows & baseboards. Very happy with my first ever cleaning service and would highly recommend Team Peach My only request would be for the team to wear overshoes next time.
Review №6
2017-10-19Service is fantastic. We have tried a few local companies recommended by friends and neighbors as well as through Groupon, but none compare to the Maids. The central organization and all of the employees weve interacted with are highly professional, very organized, and so accommodating. The cleaning is simply the best I have had anywhere - consistent, detailed, and very thorough. Its wonderful to come home and discover that the floors, kitchen and bathroom are spotless, the SIDES of my furniture have been vacuumed, the light switches are clean, and even my sons bath toys are perfect. Payment is simple and scheduling has been very straightforward. We will definitely be long-term customers!
Review №7
2017-09-12Rachelle and her team do a very good job. Weve had several teams in the several years weve been using The Maids services and have been generally pleased by nearly all of them. Rachelle is very detail oriented and reacts well to comments and suggestions. When there have been issues, management responds quickly. We like the fact that they have 3 or 4 people that come, so cleaning gets done quickly. In maybe 75-90 min. theyre on their way and I once again have a clean house!
Review №8
2020-05-23I needed house cleaners to clean my moms apartment because she was injured. The Maids of North East Ohio were very kind and responsive. My mom said they were the best cleaners she’s ever encountered. I live out of state and they were able to fully assist me remotely and professionally. I highly recommend them. They are not the least expensive but as the saying goes,”you get what you pay for.” Thank you The Maids for all your help, my mom and I really appreciate it! Gil
Review №9
2018-11-21We were cancelled on last-minute by a different cleaner when I’d taken the day off to be at home for the process, and the Maids were able to step up and help us out same-day. Team Neon did a fantastic job and were in and out in no time, and scheduling by phone was thoroughly pleasant. My wife and I are very happy with the results.
Review №10
2018-07-17The Ivory team cleans our house bi-weekly and does a great job! They are reliable and on time every visit. It is always nice to come home that day to a completely clean house. They are even good with our dog being home! The staff is great and we get a friendly reminder the day before each visit.