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Phone: +1 440-285-3100
Site: https://lodgeatbasslake.com/
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Total reviews rating 4.4

199 Reviews for The Lodge at Bass Lake 2023:

Review №1

2022-02-26

No intentions of going back any time soon. Food just wasnt very good. French onion soup was just warm, the cheese wasnt even melted on the top. Its like they laid a piece of cheese across the top and served it. The rolls and butter were good and the French fries were nice and crispy and hot, they almost seemed liked they had been dipped in something before frying but they were really good. There was no kids menu or at least we werent offered one so my 7 year old had a $15 burger which he wouldnt eat, and I wouldnt have either because it had that fake liquid smoke smell, like a burger king burger. I tried taking the charred sides off but it didnt help, which was a shame because it was a nice piece of meat cooked right on the inside. My husband didnt like his burger either but at least ate it. My older son and I had prime rib dinners. The green beans were pretty raw, but would have been excellent if cooked a little as they had a really nice garlic flavor. We love prime rib but this is the first one I can say that I havent liked because of the spices, usually when I dont like it, it is because its over cooked. This was served medium and was ordered medium rare, but that was tolerable, what wasnt was the extremely heavy spices. Some people might like it, we didnt. I think it may have been Rosemary. Mashed potatoes I cant say as they were cold by the time I cut all the black off my sons burger, but they werent served with gravy, there may have been butter on the side, not really sure since I wouldnt have added butter to cold potatoes so I didnt look for it. Service was fast, not particularly friendly but fast. Although the lady that brought us our soup and salad was very nice. The waitress saw I was cutting off the burnt part of the burger and asked what was wrong. When I said he doesnt like the burnt stuff she said with a bit of an attitude it was charbroiled. That lost her 5 bucks at the end, but she still got a $25 tip for a $120 bill. We should have gone to our favorite place but we were hoping to find another favorite. This wasnt it. Although Im certain the dog was happy.

Review №2

2022-03-06

The hotel had no rooms free so they took very good good care of us since we booked online. Ryan the bartender was very kind and accommodating. Will definitely try to stay again. Thanks to the staff for being so kind about it. Food at the tavern was delicious.

Review №3

2022-05-08

Went for Mother Day’s brunch buffet. It was disappointing and overpriced. The host staff didn’t know how to use the system to check if our party was there. They just looked at us bewildered when we gave the last names. We had to search the restaurant for them ourselves. Server never came to our table to bring drinks, then admitted she had no idea she was even sat in the corner but that they knew we were there. I worked at a restaurant, if you see a table sitting with no drinks or any plates you should approach a table regardless. The buffet didn’t have plates restocked. We had to ask for plates and they were annoyed with that. It was just a bunch of high school kids, no adults present. Really poor and for the prices, I’d expect at least decent service. They also didn’t charge us properly. Three times. If someone orders a bottle of wine for the table, then why would you charge each person for an individual glass of wine, plus charge someone for the full bottle of wine? Employees really seemed to have zero interest in being there.When I’m paying over $100 for a buffet, I expect better and a little more.

Review №4

2022-03-27

I came in this with my mom and friend of mine. We had Excellent service from our waitress Kelly!! Kelly was very accommodating and extremely friendly! I can’t speak highly enough of The Lodge.Ryan is amazing at making an incredible Margarita!The Steak was perfection! Appetizer and Burger and fry’s were all delicious!!We highly recommend The Lodge!!

Review №5

2022-06-05

So very disappointed. Food was absolutely terrible!! Fish was overcooked, sides not as listed on the menu...not told there would be substitutions. Daughters steak was overcooked on one half and undercooked on the other half...how does that happen? Burger undercooked. Overpriced garbage. Food was always expensive here, but used to be worth it. Dont think new owner cares about what is coming out of the kitchen. Only reason I took the food to go was to give it to the chicken so it didnt fully go to waste. 🐔🐔Only positive was friendly service from the wait staff. I will NEVER return to this establishment. Over $300 bill for 7 people (6 under the age of 20, so this was not a bar bill). Server was still tipped well.

Review №6

2022-06-21

Had burger special here last week and it was awesome. Burgers were perfect and also loved the waffle fries. So we went back this week with a bunch of friends. The waitress, who was new, did an awesome job. But our burgers were over done and sent waffle fries back cus under cooked. So disappointed. (The first time they had the chef from Warrens in burton. Superb. Maybe this week they were back to their regular chef🤔 not sure.) Did not lodge here...only ate at restaurant.

Review №7

2022-05-06

I am referring here to the restaurant at The Lodge at Bass Lake. We recently had Easter Brunch there. Please keep in mind that we have dined there for many years. This was, by far, among the worst dining experiences we have had anywhere. It was a buffet. We filled our plates and took several steps back to our table. The food was completely, unmistakably, thoroughly COLD. When we lodged a complaint , the owner approached us and several times announced very loudly that it was our fault because we let the food SIT!!!!!!!!!!!!!! This was blatantly UNTRUE, TOTALLY RUDE, and COMPLETELY INAPPROPRIATE BEHAVIOR!!!!! We will never, ever dine there again and have told many friends of this bizarre situation!!!! I can’t see this restaurant doing anything except completely failing under this new ownership.

Review №8

2022-04-27

First let me say the Bass Tavern was our go to place to eat in Chardon. Went there for lunch about a month and a half ago. Very disappointed. Even though the website has a lunch menu they had none to hand out. I got the Santa Fe chicken salad. A salad that I really love and get often. This time the chicken had no flavor, like it was just grilled and the cilantro lime dressing had no cilantro or lime taste. Almost like just sour cream. My wife had the French onion soup which was good. She also ordered salad with chicken added. The chicken was $7 and was about 5 little strips. Way over priced. It looks like they took away the small plates which was perfect portion size for us. Hopefully this is growing pains with new owners and we might go again but right now no interest.

Review №9

2022-06-07

Went in for the Monday night $10 burger special. Ordered $5.99 onion rings, a beer and ice tea. We were given the wrong burgers, mine had this beer cheese sauce that was also all over the fries. Yuck, sent that back. They re-buned and sent back out fresh fries. The burger was over cooked and dry and no taste. Was suppose to come with lettuce and tomato which didnt come. When the bill came, she charged us $13.49 for each burger, charged $12.99 for the $5.99 rings, and told me that there was no refills on beverages. The $33 bill came to $55. I sent her back to fix 3 times then ask for manager. Who complained as usual, shes new.We wont go back.

Review №10

2022-04-17

We were in a party room above the restaurant. That was very nice. Fireplace was going. Kelly was extremely helpful. I was not in the lodge rooms at all. Cannot rate those.

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