The Kitchen in Avon Lake
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Avon Lake, Lorain County, Ohio, US
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Site: https://www.thekitchenbrunch.com/
- Monday:7AM–2PM
- Tuesday:7AM–2PM
- Wednesday:7AM–2PM
- Thursday:7AM–2PM
- Friday:7AM–2PM
- Saturday:7AM–2PM
- Sunday:7AM–2PM
Other Brunch restaurant Nearby:
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4.5 ·(199)from this place 5 mi
Our first date night of 2022! We were able to get in and get seated within 5 minutes of arrival, ...
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4.4 ·(199)from this place 5 mi
I went for dinner. It’s a beautiful restaurant. The bartender was very “welcoming”. The drinks ...
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4.2 ·(199)from this place 8 mi
As the only breakfast restaurant that I know about in this area, it automatically gets a few star...
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4.5 ·(199)from this place 10 mi
Hands down the best breakfast my family and I have had at a restaurant. The Dutch apple pancake i...
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4 ·(181)from this place 10 mi
The food was good, the waitress was excellent. The building is filthy, with water damaged ceiling...
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4.6 ·(199)from this place 10 mi
Love this place! Super fresh and YUMMY food. Ive been many many times and they have a fantastic c...
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4.7 ·(199)from this place 11 mi
Okay so i am not usually a food person but the strawberry lemon basil was literally god-like, the...
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4.4 ·(199)from this place 12 mi
I can not believe it took me so long to try this place. To be honest I thought it was just a coff...
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4.3 ·(199)from this place 14 mi
Absolutely awful service. Sat there for an hour before our food came out. The waitress kept sayin...
The Kitchen in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Food is good but you will alway wait, not please with the service also if you order online expect to never receive your food but they will confirm it and make you wait an hour. Will be taking business elsewhere from now on don’t recommend this place at all better food and service is all around Avon Lake and Avon.
We ordered breakfast takeout this morning to begin my daughter’s 12th birthday celebration, and everything from the French Toast to the Kitchen Skillet to the Chicken and Waffles were delicious! Even though the restaurant was pretty busy, the meals were ready to pick up in 30 minutes as promised. We look forward to both dining in soon and ordering our next takeout meal!
I have had from this restaurant twice now, both times through DoorDash. I cannot speak highly enough of the quality and freshness of this food! Its tough to get breakfast delivered right and they really do a great job. They give a GREAT portion for the price, too! Ive had two skillets: Corned Beef Hash and The Kitchen. Both were incredible! Ive also had their French Toast and Pancakes - WOW! Really great stuff. I see the negative reviews about wait times and I have to say both of my deliveries were fast and flawless. I dont always eat breakfast, but when I do, this place is top of my list in the area!
1 waitress 8 tables, but bragged that she can do it all, exactly what I dont know because waiting tables was not one of her attributes. Silverware was dirty, didnt get a check, got my coffee refill and extra napkins (that I asked for when I placed my order) with my to go box. Arrived @ 11:45, placed order @ 11:55, did not get food until 12:25. The ham was great except it was so small and thin like you would get from package lunch meat, it was the same for the corned beef, thin slice of lunch meat then shredded . That must have been the handcrafted, pulled corned beef. The eggs were dry and brown. My wifes rye bread was ... oh yeah thats right the waitress gave her the wrong bread and never corrected it. However the coffee was delicious and was the tea. A little over priced. The bread, pancakes and potatoes were good as well.
First time ordering here and I ordered eggs Benedict….these are sunny side up eggs not poached and as you can see there is no hollandaise sauce. I called to let them them know there was no sauce and I was told “no there def was, I cooked it myself. I put alot on it…” I said no but you didn’t. He then replied “I distinctly remember bc I just made it.” Ok well guess what I’m looking at it. Clearly there is no sense in arguing but I can assure you that I will not be back. Where is your customer service? Better yet, where is the food I ordered. And I never ordered delivery on Grubhub I picked it up at the store so please don’t blame it on them, that’s all you.
My server was GNo, he was incredible & very informative!Like many businesses out there these days they are short staffed & the staff that did show up is in charge of tables, food, clean up & all. On busy days I can only imagine how hard this may be but they are doing the absolute best that they can & the efforts don’t go unnoticed! So if you’re not someone compassionate enough to understand these times this is not the place for you!The food is absolutely amazing!Support local businesses!10/10 will be back again!
Went for the first time and THE LAST TIMEGot seated at dirty table , the 2kids waiting tables have no clue , the poor hostess was very nice , but it took , 20 mins to get a server to come to our table. No acknowledgement or anything. This place is truly mis managed. Who brings easy over eggs to your table and the toast 22 mins later after eggs are already cold ? Poor management/lack of service.
One of the worst breakfast experiences. So many people have said great things about The Kitchen so this review is more of a reality check from someone who is in the top 15% of restaurant reviewers on Google.Updated: The response to this review accused me of being paid by Google. I am not an employee of Google and I am not paid by Google. No one is every paid by Google to leave reviews...First, tables everywhere covered with dirty dishes. Upon leaving every table on the patio was covered in dirty dishes.The paper menus were on cheap office copier paper and they were dirty. Please make enough copies to give each patron a new clean menu.Update: The response claimed that menus are laminated. When I visited the restaurant they were not laminated and they were dirty. I can only comment on the state of the restaurant when I was there.Second, neither the owner or manager was on site which is unacceptable for such a young establishment with young and inexperienced staff.The restaurant claims vegan menu items. The staff and ownership do not understand what vegan actually is. There is one vegan menu item which is frozen pancakes. The frozen pancakes were not in stock... It is unacceptable for a breakfast restaurant to use anything other than fresh ingredients and made to order dishes. It takes longer to thaw frozen pancakes then it does to pour batter on the griddle.Update: The response to my review claims they do not use frozen pancakes. Again, I can only comment on the state of the restaurant when I was there. The girl that took our order walked into the back and when she came back to our table she specifically said We are out of vegan pancakes. They are frozen and we dont have any Im sorry if she wasnt being truthful but thats what we were told. Blaming staff doesnt reflect kindly on ownership.I was served orange juice in a glass that had a large chip in the rim of the glass. I had to point this out and ask for a new glass. The orange juice was terrible and had a bitter after taste. Maybe the machine was dirty or the oranges were not ripe.The tomato juice was watery and seemed like it had settled and wasnt shaken before poured.I ordered the bowl of oats which took 15+ minutes to arrive at the table on the cold side of lukewarm.Corned beef hash didnt resemble or taste like corned beef hash.The decor is absolutely dreadful. There are large poorly placed picture of random food like something you would see in the old grocery stores. Public radio with commercials is played inside the restaurant which is repulsive.Honestly, I have never left a review this bad. The entire vibe of this restaurant is first time inexperienced owners and management. Hey I can make breakfast food lets open a restaurant please dont compare this place to First Watch because its disrespectful to First Watch.Updated: After reading the response to my review it is clear that the ownership wants to blame staff for the failures. This re-enforces the unwillingness of the management or ownership to be on-site during business hours to ensure the restaurant operates in a professional manner. Im absolutely not interested in ever returning to The Kitchen. I feel very sorry for the inexperienced staff that is blamed yet without leadership.
Unfortunately, after waiting about 45 minutes for our food, we were told they lost our order. 😔 It was slam packed when we were there, and they were working hard to keep up. They had resubmitted our order, and when it finally came, it was hot and utterly delicious. The pancakes that my family had were humongous and filling, and my Kitchen Skillet was super good! The staff was working really well under pressure - Kudos!!
I have been here before. The food has been good but the service has been poor. I attributed that to new restaurant/ new staff. Today I ordered a breakfast with a side of potatoes. The waiter did not come back to our table until we were done. I let him know my potatoes were not cooked. He looked at the potatoes We could not put a fork through them and they were crunchy. I asked to remove from the bill. He asked his boss and they refused to remove or offer a replacement.
An embarrassment of an attempt at filling a grub hub order. Nothing was even acceptable about the order. Short an entire order of pancakes, one was supposed to be gluten free which not sure if that’s the kind we got or not. Chicken and waffles were gross and soaked, got no syrup for anything. But got fourteen sets of Togo silverware. That helped
Amazing food, they usually only have 2 servers so the wait is a Lil long but its worth it, everything taste so fresh and is natural the staff is super friendly even though you can see they are exhausted but they keep a smile on their faces. I will absolutely keep visiting this amazing restaurant
Will not go back. Service was incredibly slow. We were left to stand waiting to be acknowledged or seated for over 10 minutes. The 3 person party in front of us left in disgust. Lots of vacant tables not being bused. Take away orders were getting priority. It appeared there were plenty of people working but with no organization or enthusiasm.
Underwhelmed... our first impression as we arrived to the restaurant at 11:30 on Sunday was a dinning room with 5 or 6 tables with customers and a dozen tables littered with dirty plates, they were eventually cleared after we had been there 20 minutes. They must have been short staffed. Our table had the corned beef Bennies with fried potatoes, the plate looked and tasted good but the potatoes didnt come out with the entree. They finally arrived after we were done eating. We also had the Roma chicken Panini , 1/2 of the sandwich had chicken and 1 slice of tomato and the other half had possibly 1/2 oz of chicken and no tomato slices. The third entree was red velvet platecake with strawberry and marscapone cream. I was expecting a fluffy, light decadent full of flavor pancake. But received 2 paper thin overcooked (burnt) pancakes with a Tablespoon of marscapone cream and 8 halves of strawberries.I was hoping for a great experience, wanting to support local business. I sincerely hope the experience we had is not the norm and you were just having a bad day.
REALLY wanted to like this place but had mixed feelings. We stopped for breakfast this morning, our first inside dining anywhere but home since the onset of the pandemic.The tables were well-spaced and gave us a good feeling. The staff was very friendly and worked hard to be attentive but seemed to lack good training...not their fault.My eggs were very small. The potatoes were good once I got past the ones that were undercooked. I received more bacon than expected and the rye toast was ok but served over 5 minutes after the rest of the meal.My wifes breakfast skillet was good for her although she experienced the same issue with the potatoes. She said her coffee tasted weak and only had one cup, unusual for her.When the bill came we were charged for two cups of coffee rather than one but it was corrected after we made note of it. We left feeling full but underwhelmed.
At a time when there are staff shortages everywhere, the Kitchen, especially the cooks, work diligently to provide fabulous meals. There arent many places in Avon Lake that provide outdoor and indoor dinning, with vegetarian options and good service, despite some customers who have never worked in restaurants and dont appreciate the diifficulties involned. So I think we should be grateful to have the Kitchen and consider being less critical of the tiniest of issues.
I took my kids in to get breakfast and it was very good and easy going. My server Logan made sure we had everything we needed and even offered crayons to entertain my kids too. The cinnamon French toast is something else! The food is simply amazing. The service is great and I will be returning soon!
Highly recommend The Kitchen! All the gentleman working were so nice and welcoming especially our waiter Logan! Logan was continually checking up on us to make sure we were happy during our visit.The food was delicious and fresh! I highly recommend the Eggs Benedict with their potatoes and my fiancé had their biscuits and gravy with potatoes. And their orange juice is freshly squeezed! We will definitely be coming back.
Have came here for over a year many times and had great service and food this last time we waited 20 minutes to be seated then at the table waited 15 minutes without even being noticed or getting a drink or silverware and just getting a look from the server. Understand they were busy but a water would have been nice.
Been in multiple times, foods always amazing and i always feel welcomed. I have seen multiple fake reviews about servers and food. DO NOT BELIEVE. I have never been served bad food and I have never had a bad server. That Ryan waiter was never rude, always had a smile on his face and was always happy to help. That is the same with the rest of the waiters including Lucas, Kyle and Logan ( not sure if i got those names right)
We have been to the kitchen several times. Every time, without fail the kids working remain very well mannered, kind, attentive, and energetic. Ryan has been our server the last 2 times, with Connor and now Kyle waiting on us in between. Ryan is exceptional. Having been in the industry for years, this kid is a hustler and seems to be very helpful to his teammates. The food is great and reasonably priced.
We are locals and drove past the sign and thought wed give it a try after seeing some positive reviews. The reviews have dropped drastically from the time we saw them to after our visit. Simply put: NEVER again. The staff all had their masks around their chins, both when around each other and when approaching customers. The floor was sticky and dirty and there were flies everywhere. Not only that but we sat directly across from the kitchen entry and there was a sack of potatoes just sitting on the floor and there were packets of sugar, cream, and salt and pepper shakers on the table. There were 5 of us, we ordered relatively simple meals. Sandwiches, a skillet and pancakes. My deli meat sandwich with a salad took the longest. I waited 10 minutes while everyone else was eating for a sandwich? The food was subpar at best. Their breakfast potatoes were half cooked, oil sodden, cold french fry pieces. The chips were Lays bagged chips. It was just not good. We wont be returning.
Edit: Unfortunately, I have to downgrade my rating... The service is great, but it takes way too long to get our order, 45+ minutes. It seems Carry Out orders are a higher priority over dine-in guests.I do realize they are short staffed, but Im going to wait for awhile to come back.Chicken and waffles is really good👍
The food was kinda cold but wasn’t terrible. The waiter Ryan was a great server all around. He brought our food within 15 mins and carried a great conversation. We hit it off and we did cocaine in the men’s restroom. His service and cocaine was nothing like I’ve seen before! I’ll definitely be back soon!
The food was good,but it was dark in there. Dark grey walls, and black ceiling. Did not care for that. Plus they were out of at least 4 or 5 items, which we werent happy.And the price was Terrible!!! We split a burger and fries and 2 drinks, $23. Freaking dollars. To much!! We can go else way and spilt the same thing for about $18. Dollors. I mean really!!
Oh dear. Server was very friendly and good natured and the food was fine, but yikes is this place dirty. Floor filthy, silverware sticky and you can see right into the food prep areas which were just kind of gross. I liked this place previously because we had always ordered their food to be delivered but eating inside the restaurant and seeing the general condition of the place has changed my mind.
Ordered 4 meals at 7am thru DoorDash.The restaurant only gave DD 2/4 orders delivered at 8:30am so we called and they said they’d send out the rest. Got the 3rd order by 9:40am .. still missing the 4th order. Called back again. Kitchen apologized and said we’d have the last order in an hour or so.. management didnt even offer a refund. It was either wait for the food or money back to my card in 3-4 days. Our order was $56!! Being stuck at work for 10 hrs with no food didn’t leave much of an option. 4 hours for 4 meals and $56 later, I’m still waiting to eat.I will never order from here again. (Despite the food being delicious)
I like to patronize local establishments, but after the experience I had today, I will never go back to the Kitchen. We were seated by a nice young man and place our order. We waited for about a half hour for our food order. In the meantime one table got up and left and called the place a train wreck. Still being positive, our food finally came. And it was ice cold. The people next to us found a plastic bread bag thing in her toast.
Ordered takeout $15.00 for the big breakfast!! Asked to add onions & green peppers , and they put about 7 pieces of raw green pepper no onions , and the eggs were supposed to be over easy , and they were scrambled and crispy on the bottom! Very bad breakfast for 15.00
Beware-the online ordering system does not work. I was forced to order online directly from their website after calling twice but no one answered. It was over an hour wait time for pick up on their website. I show up, and after some confusion was told they dont have my order because they arent notified of any online orders, including doordash. So after back and forth between the hostesses, they pushed my order through. I waited another 20 minutes. Now at this point its been over 1 and a half hours since placing my order.The food is OK at best. The ham and cheese omelette had no ham or cheese in it (but did find a bonus onion and corned beef piece...), And there wasnt any sausage in the biscuit skillet, all white gravy. The pancakes were slightly undercooked too. Ill consider ordering again but not on the weekend, even though they werent overly busy....
Went there for breakfast today ordered sausage and Biscuits Gravy no Sausage in Gravy, And dont like mashed potatoes with breakfast. Was not a very good meal. Girl Friend ordered eggs Benedict eggs very slimy and no Hollidays sauce and mashed potatoes again. But coffee was good.. Not coming back.
Breakfast this morning at The Kitchen. The portions are huge! Our waiter will be a junior at ALHS and told us it was just his second day. He did a great job, service was perfect, and he checked back several times to be sure everything was fine. Second time there and very satisfied both times.
The Kitchen gave me a full refund! I will definitely try to give them my business again!I just found out I was charged for the macaron they didnt even have!!I placed my order online at 10:15 for scheduled pickup at 11:30. I arrived at 11:25, and was told that 2 tickets were ahead of mine. They said 15 to 20 minute wait. I waited an HOUR. I do understand that it is Fathers day, however, when I see at least 8 tickets being served AFTER I went back to my car for 15 minutes, that is unacceptable. After the hour wait, I was told that they did not have an item from the order. Food was okay, but cold. Very disappointed!
First time ordering food, placed online order and paid for order at 9:30, scheduled pickup for 11:15. I showed up at restaurant and waited 20 minutes food hadn’t even been made yet, it was Mother’s Day and understandably busy, but there was no rhyme or reason, there were at least 10 to go orders sitting on the counter getting cold and 10 people waiting for their orders to be made. One patron even suggested to the owner to call out the names of the orders that were ready? She could not give an estimate of when orders would be ready she seemed completely overwhelmed. It was very inefficient and disappointing, unfortunate since I was really looking forward to trying their food. Not a good first impression at all.
My experience at the kitchen today was OUTSTANDING! The food tasted great fresh out of the kitchen and the workers that served us (Lucas and Ryan) were very helpful getting me and my friends everything we needed as soon as we asked for it. Go check this place out! It will be a great experience I promise. 👍🏼👍🏼😋😋
This was my first experience with The Kitchen; and most likely will be my last. I would have given 1 star had it not been Mothers Day and being busy was expected. The rush should have been anticipated as orders were being placed in the wee hours of the morning. My order was not ready when promised and I received no notification of the delay though I had signed up for that. I left and returned to pick it up an hour after it was promised. My husbands Western Omelet was ok--not great. However, my Eggs Benedict were not so ok--there was no Hollandaise sauce which is the key part of this dish; and the eggs were not cooked. The whites were still clear and runny. This was such a disappointment as it is my favorite breakfast dish and I was looking to trying this restaurant and giving my support to a local establishment during the COVID-19.
I ordered through Grubhub. Pancakes with pecans and chocolate chips. toast, oatmeal and a muffin. Yhe toast had a scant of butter. No pecans on my pancakes. A hair in my oatmeal. No silverware. No butter or syrup for the pancakes. I called to complain. All I got was sorry!
Absolutely terrible! I had to give it a one, low as you can go. Took an hour to get our order, omellete was burned, asked for hash browns and got raw home fries. Home made sausage gravy was NOT, just bland country gravy. Shouldve asked for a refund and left after waiting half an hour for the food. We threw it in the garbage.
They have always been kind everytime we go. I appreciate logans help with the menu. Chris was very kind too and made it feel at home. Also It was nice to meet the other co workers on the way out.. Ryan and lucas were very polite and respectful. I appreciate the young guns taking pride in their job. Food tasted great.. keep it up folks.
Food was decent after waiting almost an hour to get it. The restaurant was disgusting we walked in and were told to sit at any clean table...there were no clean tables every table had food or plates sitting on it. Not one person in the kitchen wore a mask. Waiters had there mask way down on there face. Silver ware that was sitting on the table was saved and thrown back into the bin to hand out to the next customers. Never again
The food was exceptionally bland when we visited. After a 30 minute wait for food, one dish seemed to have be cooked 10 minutes prior to the others, as it was cold. One dish had the majority of the food undercooked and unseasoned. The third was alright, but not really anything to write home about. Overall, it was very lack luster and extremely underwhelming.
Wow. I was not expecting this place to be so good. I came in with low expectations, but the food blew them out of the water, it was sooo good! Shoutout to my servers Lucas and Ryan they are great men and really took care of business today as it was very busy, but I’m not surprised. Can’t wait to come back next week!
Worst service ever I order food at 1015 am got my food finally at 1145 i asked how long on my food a young smart boy comes out said if you dont want to wait go somewhere else the owner who is the cook she never said a word I watch two people cancel because of the wait but why say 15 minites when your behind say 45 minites be honest .
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4 (194 comments)
Review №1
2021-12-22Staff is extremely helpful and polite. First visit I chose an omelette but didn’t have what they needed to make my order. Chef came over and recommended a omelette , and it was spectacular. Great food, and nice dining inside. I look forward to coming back and trying something more on the menu.
Review №2
2021-12-12Horrible service!! Service was very slow and multiple people arrived after us and still got their food before us. We waited over an hour for our food to arrive and by the time we got it our food was cold. The tea was cold after multiple times we’ve asked for it to be hot and yet it still turned up room temperature. I had French toast with blue berries and raspberries in the middle of eating I tasted something funny I didn’t think anything of it until I took a big bite out of it and FOUND A GREEN ONION IN MY FRENCH TOAST! 🤢
Review №3
2022-01-28I love getting breakfast and brunch here! The menu is full of delicious dishes to satisfy both sweet and savory cravings. Ive tried many different menu items, but my go-to is the Big BLT with avocado. Pair it with a Seattles Best coffee and it is a great way to start the day.Dine-in service can be a little inconsistent. which appears to be from low staffing, but definitely a good experience overall.
Review №4
2022-01-06I ordered the chicken and waffles my chicken is burnt! Did you really think this is acceptable? Also my eggs are missing! I will never be back to this horrible place again!
Review №5
2022-03-07I work in the area and often order from here. I get the same thing every time the breakfast meat. Usually 4 pieces of toast, 4 pieces of bacon, over medium egg. As you see I got less then usual, bacon isn’t crispy, toast is burnt and my egg is very runny. I called and talked to Vanessa who I sensed an attitude for my call right away. I don’t want you to do anything to rectify this, I will order elsewhere from now on.
Review №6
2022-02-08Wonderful meal! Menu is creative and there is a wide variety of options. Staff was very nice. You can tell Vanessa makes all of her guests feel extremely welcomed. Cant wait to go back!
Review №7
2022-06-20Food was average, staff wasnt very friendly or accommodating. The womens toilet wouldnt flush. The waitress brought out our order knowing it was wrong, but asked if it was okay anyway (ordered the chicken and waffles without the caramel/vanilla sauce, but it was covered in it.) She was hesitant when we asked for it to be correct. When she brought it back out, they had re-made the waffle, but put the same caramel soaked chicken back on top. They seem to be trying hard to do it only the bare minimum, but they suck at it.
Review №8
2021-03-09A Gem of a Brunch Spot. It was so good I had two meals. I got the corned beef Hash with real corned beef not the mince meat you get at other places. And the Banana Foster with turkey bacon. I wish I can tell you which one I enjoyed more...both were Awesome!
Review №9
2022-04-16Decided to try a new place for brunch and this looked interesting. Very large interesting menu with breakfast and lunch plus various options for those with food differences.The coffee was strong and not very hot, even with new cups. They didnt have half-and-half, only coffee mate which is a deal killer. CM is oil and chemicals. I did get milk for my coffee, so that was ok.My western omelet came with onions, which Id requested be left out. They immediately fixed it. It came with the option of rosemary potatoes, fresh fruit or toast. I chose the fruit which was very nice. (Sorry, no pics)Overall, an ok place.
Review №10
2022-06-20I ordered chicken and waffles with none of the toppings (Carmel syrup and powdered sugar) and the waitress brought it out covered in caramel and powdered sugar and said “even though i didn’t want it, the cook put it on anyways.” After an awkward moment of silence, she said she could take it back to have it remade without the toppings. I said okay thanks. Then she brought it back out and it was obvious that they just wiped the Carmel off and sent it back… there was still powdered sugar all over the plate so they couldn’t even be bothered to try and cover it up by serving it on a new plate. It was just annoying because the Carmel was soaked in the chicken and waffles, it’s not something that can wiped off and sent back… But I had given up by then and ate it anyways. I didn’t want to say something again and end up with a spit waffle, clearly the kitchen staff doesn’t care. Won’t be back. This is just a warning to other diners, you may want to go elsewhere.