Kerbside pickup
Yes
The Home Depot in Zanesville
Categories
Location on the map
Zanesville, Muskingum County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 740-588-9885
Site: https://www.homedepot.com/l/Zane...
Site: https://www.homedepot.com/l/Zane...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
Placed an order on line and they brought it out to my car and loaded. No problems. Nice folks to work with.
The crew up at the online order desk are phenoms. Theyve been great, helpful and just a pleasure to work with
Deb in appliances was the best to deal with. We needed a new washing machine because ours quit working. She made the process of buying a new one effortless.
Couldnt find what I was looking for and the employees sent me all over the store for something they dont carry. Thats fine training right there
Bought some mulch and flowers. Great prices and service loading the mulch.
Went into the store yesterday to just look at the counters for my kitchen and Doug helped me make my final decision for what I wanted to do with my kitchen clear down to what sink I wanted to go with. We were in a hurry but he was even going to show me where the special order counter tops were. Very friendly and helpful!
Helpful staff and good place for hardware.
The curbside service was quick and the associate was courteous and helpful; even going back inside to get me a flag and string for my order. Home Depot had the metal studs in stock that I needed. Not a huge fan of big box stores, but HD can through for me.
Evan was Very polite and extremely helpful. Oh, and very busy. Thanks Evan!!!
Usually I have no trouble there. Today was different. Last month, I took a locked up power tool to be repaired during the warranty. Picked it up today and it was bent beyond repair. The repair order called it bent. It was not bent when I left it @ Home Depot on 8-2. Amazon sells the same thing for about the same price.
Clerk was very helpful. I am handicapped and she loaded my salt for me
So Ive had the experience of shopping here and at Lowes here recently. Anybody who does not shop at Home Depot over Lowes is crazy! They are more helpful at the Home Depot and their prices are way cheaper and you actually can save money$!!
Great for brainwashing they play their covid scare message over the intercom every 4 mins, wonder how much their getting for that?
I had just purchased a string trimmer and a chainsaw when after unboxing them, I changed my mind about the saw because it wasnt the one I had went to purchase in the first place. It was the same size but cost more money and the reviews were not that great.I called customer service and ask about returning it and purchasing another saw with much better reviews. The lady at the service desk was VERY RUDE! After I asked a couple questions she said just bring it in with an attitude that said I dont have time for you!So after very little thought I took both items back and returned them! The only reason I gave two stars is because not all employees are the same however when I spoke to the manager, it took quite a while for the call to be transferred. Im sure the rude lady had to throw in a few extra comments about me before actually transferring my call because the manager also had a defensive attitude.Even though this store is closer if I shop at Home Depot it will be at another store!!
Almost always a one-stop shop for your construction needs. Very seldomly do I have to go anywhere else to buy material for a job. Good customer service, fairly fast check out lines, and plenty of things to help keep you busy whether youre a do-it-yourselfer or a big company.
Did not have electrical 30 amp to 110v adapter plug.
Wish they had more employees to help you find items
Only went in for a return and to talk to someone about our bill. It took Brandon at the service desk to do what no one else could do for us online calling twice. He was awesome and took the time to figure out what was going on. Thank you, Brandon!
Update... the store manager was super nice and helped us take care of the situation and allowed us to return the item. Apparently he wasn’t aware of this policy. We returned two light switches that were purchased online and opted for store credit vs a refund because we used PayPal for the purchase. The store credit totaled $20. We purchased $400 worth of merchandise. We attempted to return an item that did not work for us today and we’re treated like criminals. We were denied the return and told to call a number on the back of the receipt. The employee was super rude and wouldn’t even explain why. We called the retail equation department and was treated like a criminal yet again. Because we used $20 worth of store credit (for an item we had a receipt for) we cannot return anything on that receipt and we’re told we can submit an appeal and maybe in 4 to 6 weeks we can get our money back. We have been loyal HomeDepot customers for years and have used them for several custom jobs. If they don’t make this right they will lose a loyal customer for good. I have never felt less appreciated as a consumer than I did today. Shame on you home depot. If you don’t want customers using store credit then you should make them aware of this policy. I wouldn’t not have opted for store credit if I knew this would be an issue.
I dont usually frequent Home Depot, but decided to repaint a few rooms recently. I have zero knowledge about paint. I went in with my expectations low, but to my delight the staff was very knowledged in what my needs would require. The girl, Gabby, helped me out with what type of paint, the color, and even the kind of brushes and tape I would need. Ill be back in the future for any of my paint needs.
Its Home Depot.....I actually like the online shopping much better than their brick n mortar stores. The only issue Ive had with online shopping is that 5 gallon bucket of wood preservative sitting in Columbus for the last 6 months (no joke). It updates the arrival date but it never comes. Just dont buy large things and youll be fine.
Pretty nice store, friendly employees
I had looked high and low for a four tower fan for my daughter and the only one in stock was at this store...35-40 minutes away....well when i got there i asked the young lady at the door where the fan were she didn’t know herself but she quickly got a whole team assembled to find this one fan for me. They didn’t send me away and say we are out...they didn’t give up. It took 30 minutes but they found it for me and even went as far to go back and find the remote instead of writing it off as a discount!! Long story short the team at this home depot are AMAZING!!!! and I don’t write reviews!
I waited 25 minutes and ask 3 different employees to cut a board into 2 pieces. Then I mentioned my experience to the cashier who says well it takes time to make a good cut. No it takes 1 qualified person about 30 seconds to make a measurement and cut! Train your employees to operate your machinery!!
Establishment is clean and staff is very helpful and friendly. We love that they offer a military discount too.
My husband and I went to Home Depot in north Zanesville to checkout the lumber selection as Lowes has been out of most things we wanted. Mark was working in lumber and was more than happy to help us with what we needed, suggesting ideas as they were short on lumber choices too, and even offering to get what we needed and cut it while we finished our shopping. This kiddo was great! He was friendly, knowledgeable, and had a great attitude. Impressive.
I love home depot the employees are very friendly and helpful I can go in the store and I can be in there for a long time just looking around and I can find all kinds of things that I can get to do to my house and even crafts to make my daughter will not go with me because she doesnt like this type of store I dont go to Lowes for 1 their employees are not very friendly at all and a personal experience that I had ....
Friendly staff and great selection
Ok store. stores wont ship from one to another on out of stock items
Big store... Plenty of Home Improvement material
Big big place! Nice stuff, nothing too cheaply made
Thought I had bought a washer and dryer. Been waiting 2 weeks on them. Come to find out . They were not ordered. The appliance specialist canceled the order. Ill pay double before I go back to home depot. So frustrated.
Went on a Saturday and there were plenty of associates working. Asked two questions to two different people and both walked me to what I wanted. I was looking at laminate flooring and they had free samples of the four I was looking at. Very nice and helpful.
Better service and more product offerings (Milwaukee!) Than Lowes. Nice store
WILL NEVER DO BUSINESS HERE AGAIN! My husband and I purchased a dryer that was supposed to be delivered 10 days later. Said someone would call day before to confirm and the day of arrival. NO CALL. So I call them at 6:30 pm. I was told to wait because they call at 7. NO CALL. The morning it was to be delivered, NO CALL. AFTER WASTING 6 HOURS OF MY WEEKEND TRYING TO FIND MY DRYER TO BE GIVEN DIFFERENT NUMBERS TO CALL TO HAVE MY CALL DROPPED SEVERAL TIMES I FIND IT WAS DAMAGED THE DAY BEFORE IT WAS SUPPOSE TO BE DELIVERED. Said they would have to reorder and couldnt give me a delivery date. We had been without a dryer for 5 months, covid happened, and because of having to hang our clothes up to dry in the basement, we had mold growing on our walls. Understandably upset, I emailed a higher up in the company, Marc Brown, for him to pass my complaint onto someone who did not even read my email, sent me an email calling me a valued customer and telling me I would hear back within 24 hours. It took me a few days to reply, as I do have a life regardless of what home depot thinks, and a week later, no reply. YEAH. HOME DEPOT REALLY VALUES THEIR CUSTOMERS!!!
After a usual terrible experience with Lancaster Menards, i called Home Depot in Zanesville and they were quick to help me with an order. I recommend them for any customer service issue!
Didn’t catch his name, but the gentleman decked out in Baltimore Ravens gear today needs a raise. Have been having a bad experience with damaged stuff on my online orders and he took the time to make me feel better about it today. Put a “handle with care” on my new order and was patient with me being aggravated at the situation. I was ready to never step foot in a Home Depot again and he changed my mind
Almost every isle I walked through there was an employee there to assist me even though my head was spinning thinking of all the stuff I had to price check.
I tried to deliver to this store from their DC...I was greeted by a crazy person...I thought they where joking at first but then thought they were on drugs...home depot has serious issues with information and customer service. People seem to be very confused or confrontational at times...theres a great deal of not knowing what to do or who to ask... Ive had to walk people through decision making processes to get them to contact the correct personal to be involved....theres a server lack of leadership within this corporation...lowes is much better to deal with... people are well trained and want to find out and learn instead of just complain and just give up...
They had treated deck boards in stock! I have shopped here since they opened. Even the 30 mile drive is worth it. I dont need to say what all they have and dont have, but I have never had an issue with the staff being helpful. Not every visit is perfect, and sometimes things happen, but the overwhelmingly positive experiences outweigh any small hiccups I have had there.
Workers are always so friendly and helpful .
Reasonable prices, good service.
Much friendlier staff than the other home improvement store and better quality paint. The people at the paint desk were helpful, the cashier was polite and the store was nice. MUCH better visit than the last time I went to the competition!
Woke up Easter morning to a house without hot water..heating element in tank was fryed..and a house full of people wanting to shower and get ready for church...Home Dedot was the only store open..with one of the heating element as a visual aid and a lot of questions a young employee named Tyler.. ( normaly i hunt down an old guy. Because theyre a bit more knowledgeable. .)But this fellow had all the information I needed ..
We had great customer service in the carpet department. We bought a remnant it was pre rolled 12 x 5. So, it would fit in our SUV. We were going to unroll it and fold in in half. The gentleman that was in the department offered to re-roll it the short way! We took him up on it. While we went to find landscaping stakes to hold the carpet down. We were buying it to keep mud out of the house. Again, in the Garden department the young lady there quickly took us to exactly what we needed and we were on our way! We never get this kind of service at Lowes! Usually when we asked for help there someone points us in the general direction and leaves us to our own accord! It was very nice to see employees that cared enough to take you to what you were looking for! Thank you for giving me the best customer service!! It was greatly appreciated!!!
Ordered a tub, the box was damaged but they assured me they had checked it out and it was fine. Got it home to find a large crack in the front if the tub. I guess my mistake was believing them. Back to the store.
I get a better service at the home Depot then Lowes walking through the store everyone was asking if they could help thats very nice dont necessarily get that at Lowes so Im giving you five stars versus the four stars at Lowes
Home Depot worker were great. I got exactly what I wanted at a good price. It was just a little tricky to get to the parking lot if you dont know where to go. It was not all that complicated. I also saw a worker carrying items to their car because they were seniors and needed help. Good place to shop.
Of the things that I was there for they were poorly stocked. Lots of stuff, just not the stuff I needed. What they did have in stock was pretty typical for this kind of store. So, reliably Home Depot - some people helpful, some people not so much. Lots of stuff, the stuff you need... maybe. Store was clean.
They placed 2 orders for me about a week apart from each other. Then they cancelled both of those orders one week afterwards stating the items were not longer available. They offered no resolution and didnt even speak to me regarding the issues, they just left voicemails, cancelled the orders and refunded my card. I ended up calling corporate and ordering one item directly from them because it was in fact still available and they shipped it directly to my house. I went to Lowes for the other item and had a much better experience.
Jen at the garden center was professional, helpful and courteous! She asked if we needed help when we arrived and was right there to help us check out with all our plants. Keep up the great work! Kudos Jen!
Really nice ppl and very helpful. I ordered a storm door from HDs website. Very convenient and was able to pick up the same day.
We built Light Sabors out of 2 or 3 items in the plumbing aisle
Rushed us along as we were trying to load our vehicle with plywood. And as we were picking out what size sheets we needed, it was suggest to us that we were getting the wrong size since 2 women were picking out what they needed. We knew what we needed. Didnt need a man to tell us since he had no idea what our project was.
Nice store. Clean, employees are nice, helpful and knowledgeable of the business. Have pretty close to evetything you need for home improvement. Plus theirs some pretty hot 🔥 chicks that work their if you like eye candy.......
They didnt have 10 by 10 rugs, but we order online. The guy in the store was helpful.
If you have a lumber need, and your a novice like me, go find Mike Prater at Home Depot. Great customer service, very knowledgeable, explains what he’s doing and why, and gets the job done quick and with a smile on his face. Much different than the competitor next-door.
Had exactly what I needed at a fair price. Alot of times its hard to find good help in these stores but never had that problem at this location.
Very Helpful Staff,Bought A New 9 Drawer Workbench & Tool Chest.
Its Home Depot. If you own a home, you know Home Depot. And, they actually have customer service that you dont have to scan the entire store to find one representative servicing the entire store!
Great customer service all around from sales associate , Keith, who helped us find everything we needed for our projects. Thanks again, Keith!!! We shop here for all our home improvement needs! Definitely recommend Home Depot!!
Worst people ever in this place never go back
Being someone that likes to do a lot of do it yourself projects I seem to go to home depot for my needs. They have great products and the customer service people are ready and willing to help.
I went to the home depot yesterday to buy wood. I can not lift the 4x4 posts that I needed because I am 76 and Ive had 5 surgeries. A young man named Jesse offered to get it all for me. He waited with me at the register and then he took it all to my truck and loaded it for me. The whole time we talked about life. If you need help or just want to bend someones ear, he is your guy.
We went to our Zanesville Home Depot yesterday to buy a new washing machine. Not only did our appliance sales lady Tina, answer knowledgeable, every question I threw at her, she pointed out what she thought I could deal and live with. This is not the only time I have been pleased here, and customer is far and above top rate. Keep up the great work! Ill always shop here. Lee and Sue L.
Just picked up my grandson who works there
You cant go wrong with Home Depot. :) Only wish they had all the stuff in their inventory, but seems everyone is struggling with shortages now.
Its home depot. Over priced wood
Found what we wanted no problems
Customer ordered $700 worth of lumber was charged $80 for delivery...customer had surgery Thursday n has 28 staples in arm n cant use arm at all told delivery driver to put lumber in garage n delivery driver said ok then put it on driveway n hurried n left...wont be shopping here anymore!
Usually has what we need. Been renovating our house since June and we have made 50 trips at least. Most of the time the staff is helpful, but have had a few occurrences when staff has basically blown me off.
They sell everything, but the great thing about shopping at home Depot if you dont like their prices then you can go right next to it about less than a minute away, or jus price check them to see which one has the better deal
Excellent selection and prices.
I found everything I was looking for and it was easy to locate since I looked it up online before going to the store. Very clean friendly store.
Shopped there so much when building our house, we know it very well. Overall, very good customer service with employees in each department that actually know what theyre talking about and if they dont, theyll refer to someone else. Better than Lowes in Zanesville.
Tytyty Dan in plumbing!!! Without your knowledge and help we would be up the creek. Customer service here is outstanding and we dont go anywhere else. Ty home depot for your service!!! A plus ALWAYS!!!!!!!
My brother shops there for his company.
For a long time I was at Home Depot dedicated customer, then Lowes came along. For a while they had me but their lumber prices are way off the hook now I should have never left Depot
Excellent product knowledge the best!!!
Always helpful, knowledgeable associates, excellent products. Ive been shopping at Home Depot for 30+ years. Wont go anywhere else.
Great service...very helpful staff...clean store... Got what I needed. Thank you. Strongly recommend this establishement when you need hardware or any home repairs or home project supplies.
Nice store quick service!
It is Home Depot. Employees there today were not too knowledgeable about their products. One Department said we dont have what youre looking for, another department said yes we do. The answer was yes we do have what you were looking for it.
The staff was more than willing to help me with my needs. The manager even looked up more information on the item to ensure the item would work for my needs. Very friendly staff. Huge thank you to them!
I had a nightmare return today. It involved returning something that was gotten at another Home Depot. I was assured this would be quite easy, but apparently when I had returned part of the order to the original store someone checked off that at all had been returned. It ruined the timing on a day when I had an awful lot to do. So it was really no fault of the people in the Zanesville Home Depot I dont think. Its just something wrong in the system or it was plain old human error. Again it was just an evening when I needed the time badly for something else
I use to stop here and would tip wonderfully because I drove truck and barely made it before closing. My last time I made it 5 min before closing and the staff turned me away. Had to find a new establishment for my late night meal.
Was a very clean store...love the seasonal smells...arrived 10 minutes before closing time and staff was more than willing to help me..
Reasonable prices and good quality
Went to buy new range, found what we wanted, they ask for zip said oh we wont deliver there... They would if it was next door different zip.. Not to far for us to shop there but wont deliver to us wont step for in there again. Left the rest of basket of stuff and heading to Lowes they have no problem
They like to find reasons not to give you the veterans discount. Never happens at Lowes.
Helpful and knowledgeable staff! They usually have what I need but theres always one thing I have to go to lowes for, everytime.
Came here for cardboard boxes to store/move. Nice place, clean, was in an out in 5minutes. At 88¢ a piece, was cheaper and more convenient than trying to find free boxes.
Home Depot has the parts I needed for my washer. I was able replace the water hose that sprang a leak also was able to replace the drain hose.
Super helpful! Shopping for a Traeger Grill and had a good experience talking with a young man who answered every question. Several models of Traeger Grills, accessories and pellets in stock. Asked about any deals by opening a credit card account and even got a $100 coupon for any purchase over $1000. Purchased a Traeger Pro 780 Pellet Grill with a Home Depot credit card and received 18 months 0%! Couldnt pass up that deal! They even loaded up the grill for me! Best experience ever from top to bottom with a home improvement store! If youre looking to pull the trigger on a Traeger Grill, go to Home Depot!
Great guys really nice to talk to and he did all the hard work for me loading brick etc. Thanks again
Their automated phone system is awful. It tells you to state what youd like to do, then when you say, tool rental, it says its connecting you. After 5 full minutes, I reached a human - who told me that Home Depot doesnt offer tool rental. USELESS.
I went to Lowes in Zanesville first and was there for an hour and a half and never had 1 associate even ask us if we needed help and when we went to home Depot in Zanesville Ohio the salesman Lee was there to help us within minutes and had other customers behind us but made sure we were taken care of and happy with our new refrigerator and answered all our questions before he took his next customer I am very pleased with our experience and his help was greatly appreciated.
They were very helpful and didnt pressure me into buying things I didnt need try to find what I was looking for but they didnt have it in stock
Place was crawling with dads.UPDATE!!! Even more dads this time.
Depends on the department. If your looking for flooring forget it ...... stand around forever while the employees play around at the desk. Other departments I have had good service.
Home Depots staff is always super helpful. I usually have no idea what Im doing when it comes to home projects but they go above and beyond to help me figure it out.
Great prices.
Good place for remodeling supplies. The staff is usually pretty helpful.
The few items that I was looking for was out of stock & didn’t know when they would have it back in store
I am a truck driver. Had a delivery. Perfect set up, very quick to check on and unload. Made my day.Thanks guys 😊👍
As always Home Depot had what I needed and at a very competitive price
Went to Zanesville location. Nice clean store and helpful but not pushy staff. Easy to find items and easy to get to.
Zach C. was so helpful!
These guys used to be the king of hardware, but the checkout people are rude and the self checkout is slow...
I would like to thank everyone today at home Depot. You were all so helpful and friendly. Thanks for loading my car.
Its home depot need I say more
I bought Amana kitchen stove looks nice but thats as far as it goes soooo disappointed
If you cant find what you need to fix up your diy projects here? Then you need to hire someone else to do the work. Nice store!
Sales people were very helpful and nice.same for lady who checked me out.
Staff is usually very friendly and always helpful. If they dont know the answer, they will find someone who does. Overall, happy customer.
I stopped in with a broken drain for my sink. Rudy waited on me, meanwhile, I was thinking I needed to replace the whole thing, Rudy took the old part and went and cleaned it up even though it was disgusting and showed me that ONLY one part of it was broken, I did not need to replace the whole thing. I would just like to say that its hard to find this kind of help in todays world and we need more of it!!! THANK YOU very much Rudy!!!!
Always a great place to visit even if youre not looking for something in particular. We get a lot of great ideas by just going through the store.
I LIKE THAT THEY PUT RENTAL EQUIPMENT IN FRONT OF THE EXIT SO I HAVE TO PARK AT THE OTHER END OF THE BUILDING NEAR THE ENTRANCE. THEY ARE SO THOUGHTFUL TO KNOW I SHOULD WALK MORE OFTEN WHEN WHAT I WANT IS NEAR THE EXIT ANYWAY.
Lawn and garden section is very organized and well stocked in zanesville.
Found the exact part I needed. Was able to check out quickly. Cashier was very friendly.
Long wait at the service counter, but all the staff was pleasant.
I tend to always come here instead of Lowes due to the customer support. I know next to nothing about hardware, and Ive yet to not receive support finding precisely what I need here!
If your in a hurry you can be in and out but if you have time to kill you can stay busy just looking at things and thinking of a way to use then.
Very nice young lady helped me. I ordered on line and ordered the wrong part. She ordered the right one for me and straightened me right out. Good deal.
A great place to get what you need. The staff was very friendly and helpful. A lot better than there competition.
Just bought a house so im here a lot and everyone in every department is so helpful and kind. Always come here and will continue to be a returning customer.
Wonderful customer service!! Can’t say enough about the helpfulness of the staff! Makes home improvement less intimidating!
Picked up a door 🚪
Had an online order sent there and it was quick and easy to pick up.
Very helpful staff, see Keith or Phil if you need anything! They went the extra mile to find just what I needed.
Associates always seem like their too busy to help a customer out.
Friendly people. Had boards cut and paint mixed. Very helpful and nice.
Love this place they seem to always have in stock what I go there to buy
I will never buy anything from this place again. They brought the washer and dryer and didnt have everything and couldnt hook up the dryer
They worked with me to get unloaded for a delivery. They didnt waste any time, good workers and management
As far as Home Depots go this one was average not much in the way of Milwaukee tools which is all I really ever look for
Average home depo store, in a great location on the edge of town.
Nice and friendly but they dont carry olympic paint only olympic stain and cleaners.
People who work there are very friendly and helpful !!
My favorite go to store!
Went in to pick my order that was scheduled for the 13th. Get there and they tell me it wont be in till the 17th. Horrible place, they definitely lost my service!
My first time shopping there and glad I need . Needed new Pex ,water lines and I got everything we needed .Thanks
They had all the flower and vegetable plants I wanted. For me it was one stop shopping.
Good friendly service in appliance section good prices bought a new stove just dont like having to wait a week to get it delivered
Everyone is always so nice and helpful...love this store :)
Great prices on most items! Excellent service! Good quality!
Still overpriced from gouging insurance companies... For storm damage repairs.
Great garden department.
Clean store with friendly employees. You have to walk a long way to check out.
Always have helpful staff and product.
Was looking for flooring and the associates was very helpful.
Great deals
Zansville home depot is my favorite! The customer service is professional, great deals all the time, and cant beat the wide variety!
If there is a issue with anything you buy nothing will be done about it...customer service department is a joke...I never had any issues with Lowes!
Im always able to find what I need here. I am also able to get ideas about other projects Id like to do.
Same as all the other home depots basically service is so so as staff isnt overwhelmingly friendly but they were very knowledge.
Love Home Depot they offer everything you need for fixing things in your home inside and out.
Not a single mask in sight today. And no action packers either.
Great place for all your honey do lists.
Horrible experience. Nobody knew how to apply military discount to an online order
Way better atmosphere here than Lowes!
They didnt have what we needed. But nice clean store.
I like this place more than Lowes, staff is better and actually talk to you.
Above my expectations they offered to help me as soon as I got there.
The paint department staff Id always helpful.
This place has it all. most of the ones Ive been to dont have half the stock this one does.
The young lady in the paint department was very helpful.
Employees were friendly and helpful. This is the reason I continue to shop at Home Depot.
They treat you with respect and give veterans and military discounts great place to shop
Not too bad prices are decent
The employees at this store are always very helpful and knowledgeable about their products.
Plenty of inventory on black Friday and very helpful sales associates.
The guy who helped us get the lumber we needed was such a big help.
Always a great place to shop.
Great sale prices on items looking for. They are prepping for inventory!
Used online ordering. Good way to save time on larger orders. .....if you know what you want
Very helpful people good quality of product fast service.
Always have what i need. Helpful workers!! Good pricing
Always have what i need and want ..easy to navigate the store
Not quite as big as Lowes, but I have no problem here getting someone to help me with a question. I go here first.
Management was very easy to work with concerning a returned product.
Like the store, fun to window shop but hard to find help when you need it.
Excellent customer service in lighting, garden and the cashier. All very helpful
They have just about anything you need just finding help from anybody is very difficult they seem to be working on a skeleton crew
Love the store....but it is hard to find things sometimes.
Very friendly and helpful workers
They got what I need to get it done.
Was just window shopping.
Dudnt get what we needed they dont sell lamp Shades anymore
Total reviews rating 4.3
199 Reviews for The Home Depot 2023:
Review №1
2022-06-28My husband and I were here yesterday around 1:30pm and had some plumbing issues to solve. Phil and Gary were the men there to help. They went above and beyond to help us get the right parts for our plumbing. Thank you so very much! This has always been our go-to store and will definitely continue to be!!
Review №2
2022-05-04I would like to thank Darlene , in the garden center. You went above and beyond excellent customer service. You are always helpful and a wealth of knowledge on all things in your garden center. You are a great asset to the Home Depot. Thanks for all your help on every visit.Great place for anyone wanting garden expertise. Just ask for Darlene.
Review №3
2022-03-29I would give zero stars if I could. I spent almost two hours on the phone last night trying to get an issue resolved, I was transferred five times. I understand some of the fault is on the logistics company, however I have never had such horrible customer service. When you call with an issue there should be someone to resolve that issue for you. I was told my vanity was lost, and ordered a new one. I came home one day and there was the “lost” one in my driveway, that turned out to be damaged, along with ruts in between my and my neighbors driveway.
Review №4
2022-04-28This particular experience was at the Home Depot in Zanesville north of interstate 70. The trip was fine until checkout. I requested my military discount which I have never had a problem getting in any home Depot store and I had a $300 microwave I loaded up and was told my the manager that the associate at the register called for that if my military discount doesnt automatically take anything off then I just dont get it. No trying to work with me to process it. I left the microwave on the counter and will be using Lowes from now on.
Review №5
2022-05-12Really nice people to help us. But the down fall is we have to order stuff and wait til it gets delivered cuz didnt have stuff in stocks. We got hit hard with that storm and cant get things fixed cause of it. No heat and can only plug in one outlet at a time because our breaker box burnt up and cant get laundry done and food spoiled
Review №6
2022-04-22These people have that embarrassing and quite fake little morning meeting at the front of the store in the morning. I feel so sorry for them having to do all that groveling right in front of all the customers. Air your dirty laundry somewhere else Home Depot, have a meeting in the back for gahds sake.
Review №7
2022-01-01Had a good experience with the sales clerk in the fridges but every other aspect of our order has been a clown show. I can’t believe how badly we’ve been treated and how discombobulated every employee is. No one knows a thing, nor is willing to do what it takes to properly fix their constant mistakes. What happened to service…
Review №8
2022-04-09Its a big box hardware, lumber and appliance store. Good service. They gave my son a generous discount when he was doing his Boy Scout Eagle Project.
Review №9
2022-03-03If you sign up for the credit card, all I can say is good luck. All around terrible experience. Lied to about the interest free period, the delivery people tried everything they could to get out of bringing the items, the phone reps couldnt be less helpful, payment nightmares. Just go to Lowes.
Review №10
2022-05-01Nice store.Looking forward to the upcoming Halloween season- hopefully they have more stock than last year. Otherwise no complaints