Kerbside pickup
Yes
The Home Depot in Mansfield
Categories
Location on the map
Mansfield, Richland County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 419-529-0015
Site: https://www.homedepot.com/l/Onta...
Site: https://www.homedepot.com/l/Onta...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
Its far from the house but its good especially when you have credit LOL its clean the people are great and this is where I get the majority of everything for my house that I need
Not a bit happy with your check out. Wanted to pay cash but had to use credit card. Had to go to the far end of the store to check out. My wife was on a wheel chair.
Love shopping at the Mansfield (Ontario)Home Depot! Great customer service, great products and reasonable prices.
Hate the one way in one way out setup makes for a lot of walking and wasting time with check out only at one end. Limited inexperienced staff. High prices.
Remember you are in Ontario, Not Mansfield! The General Electrical Washer and Dryer are great. Please and Thank You!
Rented a drywall dust vacuum. Person did not even know we had scheduled the rental (not a big deal, he quickly retrieved it). Only had one accessory on the actual vacuum. They gave us a hose that did not fit into the vacuum (told us it will hold once we turn on suction and to not tug). They were able to hunt down end parts that we needed. We drove the 45 minutes home only to find out the electrical cord had a fault in it so the machine would not stay on. Had to drive it all the way back and they gave use a refund after they made sure we were telling the truth (tested vacuum in store... would have been helpful had they done this before renting it out). Commented that we had had it for 3 hours.... picked it up, grabbed groceries, went home, unloaded, went to farm, plugged in the item, had to drive all the way back... Definitely do not recommend renting anything from here. Would have saved money just buying our own and not having to deal with the hassle.
I’m in a Home Depot pretty much every week, I know my way around but I’d still like to see more in-aisle service.I see the Home Depot folks huddled up together in pockets around the store - they appear to be avoiding helping anyone.When you do get someone I’m appreciative but the quality/depth of knowledge isn’t like it used to be often I know they’re actually incorrect in their advice.I get it - it’s tough to find skilled help.Keep trying and make them engage even if they’re struggling!
Good store for a variety of items. Good selection of seasonal items to get most anything done around the house, farm, or anyplace something needs done. Employees are generally helpful without being overbearing. Can usually find things without assistance, or by using the app to figure out where things are. But sometimes, a human can be needed.
Very good! I ordered something online and it came broken. I took it back and they refunded and ordered me a new set. Very pleased.
Had what we needed all in stock. Store was clean. Didnt like having to check myself out at the register.
Home Depot or Lowes?Not sure but thinking from the experience I have had with both places, Home Depot is winning
The garden center is very well stocked, but who can afford anything nowadays?The staff is friendly and helpful although some of the young ones have an attitude problem. Give them a try. At least they try to make you happy.
They dont have a good delivery service it cost to much money
If not daily im there every other day! As soon as i walk in the door i hear Hey Billy how you doing today or Billys back By far my favorite store because im a Contractor and the employees are helpful whenever i need them. A lot of people dread going to get material, but not me because if im having a bad day someone at the Pro Service desk always makes me laugh which betters my day!
Ask them to do a price for mendards which they always have $700.00 went to nendards
Went to the store to purchase a range. Didnt have it in stock. Waited over 3 weeks for delivery that didnt show up. No phone call or anything. Called them and they said that they took my range back to the warehouse and it would be another 3 weeks to get it delivered. Done with Home Depot. Lowes from now on.
Great place to find ANYTHING for home repair or any projects you might have going. Very friendly and helpful staff!!!!
Ordered a appliance with Home Depot in Ontario, Ohio which went smooth without issue until the delivery process. Delivery drivers showed up to my house high off of weed to the point I could smell them downstairs while I was working upstairs. The delivery drivers of Home Depot stated they could not install it so we needed a plumber, no big deal.Next, we find out Home Depot sent a plumber to install a emergency shutoff in order to install the dishwasher. No big deal right? Home Depot doesnt cover this under their install fee and ironically found the most expensive plumber in the area. Guess what? The dishwasher they claimed they would installed was not installed again.Again, attempted to schedule a installation as we paid for this service we should receive it right? The person from Columbus refuses to return phone calls and calls at super odd times throughout the morning (6:41 AM to be exact). When you return the phone call no one answers. This goes on for 3-4 business days throughout attempting to get in touch with this girl who refuses to listen to anything you say.That brings us to today after we decided throughout this whole process it has been nothing but a pain with working with Home Depot we installed the dish washer ourselves last week. We receive a phone call that installers from Home Depot are on the way to the house to install our dishwasher. This is two weeks after we had declined them a installation and requested a refund that they claimed would be no big deal to do and they were going to make things right.If you want to purchase a great product online, great. But leave Home Depot and their great trustworthy drugged out of their mind installers out of the equation as other reviews have stated and the home depot management team at this location out of the equation. They will truly Make things NOT right.
First Walmart, now home Depot. Where you get to be your own tech assistant, sales, and cashier. Just go ahead and assign me a tow motor and get me a seat at the return desk as well. When is it I get my first paycheck.......?
Went here to pick up a few supplies with my grandson for remodeling project. They had everything he needed. I shop Home Depot myself but not at this particular location. Ive always had good luck finding everything I need no matter how big or how little my project is. I highly recommend shopping at Home Depot.
We had a problem with our six month old upright Frigidaire freezer, still under warranty, that we purchased at Home Depot. After several attempts trying to get help with Frigidaire, and not get anywhere, my wife and I went to Home Depot where we purchased said freezer. I asked to speak with a manager. Josh, the assistant manager, who was on duty at the time, met with us for over an hour. He went above and beyond his call of duty to help us with our predicament. We cant say enough how much we appreciate the professional customer service we received from Josh. Thank you Josh!
Last choice when I go to hardware stores... Lowes, Menards, Ace, then Home Depot
Such a nice selection of flowers in the garden section
Always extremely helpful at this store. The staff is always quick to help you find what you need and explain to you how you can complete your home diy need. They are not in the business of trying to sell you things you do not need either. For them it is more about you getting the job done then getting a sale. As a consumer this is always helpful and keeps me coming back to this location.
Was here for work. Return/ exchange. Helpful friendly staff
Nice location. I usually dont have issues, but this particular Home Depot is terrible if you are handicapped. You are able to come in with close parking, but when you go to leave, there are signs that say returns only and check out at other end. After trying to wait to ask if they could help me, 3 people were already swarmed there, and a woman cut me off rudely...so I slowly made it down to the far end just find that I have to check myself out. The gal that was assisting that area was very nice. However, now my handicapped parking spot was way across the parking lot. This one stop took all reserve that I had for the entire day. Home Depot please work on a better handicapped friendly check out experience.
I gave 4 stars instead of 5 due to a certain associate we dealt with. She was rude and condescending. I bought over $3000 worth of materials there because they had the best prices out of the three stores in mansfield. All the other associates were friendly and helpful.
This was the worst experience I ever had at Home Depot ..they use these guns to check to see if they have in stock which the gun says no they didnt.. and didnt know when they would have the parts in ..!!we located the pieces that we needed had to pull them off shelves.. to get what we needed to redo a bathroom .. talk to the assistant manager she didnt have a clue either of anything.. after a while she finally offered a 10% discount... and we were supposed to be happy with that. If we wouldnt have found the parts that we needed. they would have lost the sale.. this is a fine way to run a business..
Employees are always cheerful and excited to see the customers, Ive never had a bad experience at this location or any home depot store. Plus the ridgid power tool line I use is only available here if I want to lifetime service agreement to be valid
Always good service and great items
We bought a grill picked it up at the store. We didnt ask for it to pre-assembled and wasnt told it would be pre-assembled. We could barley fit in the car. I called the store because pieces are missing. Lady wasnt helpful at all.
Friendly help, good inventory, fast checkout.It is always nice to shop Mansfields Home Depot.The quality of the wood I got was very good being straight and limited knots.
Great selection of tools.Decent prices on dehumidifiers.
I like home depot but like all big box stores its hard to find someone to help you. I wanted a power tool and only needed the cabinet unlocked. Im retired and have a little extra time, but I have less time left than a younger person. I hope you see the humor in that.
I really like this Home Depot. The employees are aware of the customers. They ask if they can help with finding the item and make suggestions when they are aware of a better product that fits the need. It is well organized, well lighted, and the shelves are kept clean and orderly. Everyone from the door entrance, the backend of the store and cashiers are gracious, friendly people.
I interacted with at least six different sales associates at one point or another. Every one of them were pleasant and very helpful. Melanie was especially helpful with choosing a new storm door. Ill be calling her this afternoon with my custom order. Thanks HD!
Kind of a weird layout and not a lot of employees to help when you need it. So ask someone as soon as you walk in the door
The items were in stock and priced the way their web-sight shown.Hardly saw any employees to ask if I did need assistance and the only registers open were self-serve.I had a question about one item but figured it out myself.Im glad to still have a place to get the type of products they carry, but I wish they had more people available to ask questions of. Instead of having to waste time searching for help and finally just diy!
Rude employees, long lines no stock
No one to take care of me at register so I didnt get the item I was going to buy
I really enjoy their new self.checkout. Its a lot like sams club with a hand scanner. Simple to use, easy for small orders. They have traeger items, which makes me a fan.
Very helpful lady went out of her way to help us find what we we looking for. I wish I would have gotten her name.
Every time I shop there, I have been helped to find items and provide information about the product. Its like having a big family, they all ways gives me a smile 😃
Bought my mower
I like the locally owned hardware store.
Never ever buy anything there again bought a riding lawn mower they were going to deliver called next morning and said it would be 3 wks before delived got money back went to TSC bought at 1230 pm delivered at 3 pm you would think for 1800 they could do better than 3 wks
Nothing upsets me more than waiting thirty minutes for an associate to help you!! I went up to the customer service desk to get some help. Her response was,Im sorry were understaffed. But yet your calling off and laying off your season help with a help wanted sign in the womans restroom??? What kind of management runs this store??
The employees were very very helpful and good experience thank you
Always have what we need and Im stock
Update: i spoke with the manager Nick after the incident occurred and he was determined to help! He used his day off and his personal resources to get the top box and bottom box from two different locations (which is not close to Ontario). Thank you Nick!Original post: My husband and I bought a tool chest combo from the store (they only had 1 set in stock), and we told them we will pick it up the next day as we didn’t have our trailer with us then. Home Depot agreed and they put the tool chest on “will-call” after we PAID. Came back the next day, nobody could find the tool chest, then they told us they sold our tool chest to another person. They then said there is the top chest in another store over 75 miles away but then refused to transfer it to our local store so we can at least have one of the boxes and we were going to just buy the bottom box elsewhere.
I was VERY disappointed and frustrated with my visit to Home Depot today. The associates had no clue of the inventory as they had difficulty pointing me in the right direction or could not answer my questions about products. As my husband and I were checking out, he had to go help an elderly couple with a heavy purchase because they could not find an associate to help. The individual checking us out clearly heard this and did not offer assistance. Im not sure well be returning!
Unfortunately I must say Lowes is way better with assisting customers. I had a hard time locating an item and I did not see 1 associate while I walked around looking. I had to go to the customer service counter to find someone.
Wow. Not sure where to start. Went in with the idea of buying an entire kitchen suite of appliances and left with nothing. The woman seemed too busy to help. Talked with a man from the cabinetry dept and he came over to show me what they had. He printed out everything so I would have prices and order time to compare with the other places. When she saw how much I was interested in purchasing she came over to help but then said you might as well wait for the black Friday prices to come out and then walked away again. Went to Menards and came home with a dishwasher and will be going back there to order the rest...I gave 3 stars only because the man went out of his way to help.
I had a very good experience at Home Depot. A clerk helped me find an item I was looking for (have to tell you that I was standing right in front of the item and didnt see it). Bought some mulch and it was loaded I my trunk. I will go to Home Depot again!
Had great customer service within the paint department. Very clean place and the employees were very helpful.
When going to the Ontario store make sure you bring your own gloves. On may 2 at 5:50 pm when I was there they were not cleaning the carts or the self checkout hand scanners. A manager was right there at the exit helping at the registers, it was almost closing time. Please protect yourself shopping there because your well being is not their priority.
They always have what we need.
Employees were very helpful showing me where the products were that I was looking for purchasing.
Really like the selection of products and prices! Visited today to get water softener salt. Very good price for what we use. Service is always friendly and curtious!!
Pretty good store they have a little bit of everything. I purchased my washer and dryer from here they were the cheapest place so they definitely deserve 5 stars in my book.
If Lowes doesnt have it, they sure do. Best keep the app handy though, if you want to find what youre looking for. Their pictorial spread in 2004 was amazing!
Victoria and Nikki at the Ontario Ohio store went above and beyond to help me get my countertops ordered by! I had been to Lowes 6 times with no customer service from them !! Home Depot has my business and those 2 Ladies are wonderful !! Please give them some recognition !!
Bought widows at this place. One was wrong size and they wont replace it. Now it leaks.
Was looking for cabinet door holds. Had what I needed.
Quick and easy to get in and out. I tend to go here a lot
DO NOT BUY MAJOR APPLIANCES HERE!!!! YOU WILL REGRET IT!!! I am putting a review specifically for the store manager, Dan, at the Ontario Ohio Home Depot. We have purchased 4 major appliances from that store. The most recent being a brand new washing machine. The machine didnt seem to work correctly since we had it delivered but we figured it was due to being a different machine than weve been used to and continued to use it. Well, it got to the point where it was obvious, after a month, that it was the machine. We called to have home depot send a service person to come evaluate the problem.According to the service person, the machine looked as though it should have never passed inspections, as there were copper wires hanging out of the bottom and the gear box was bad. However, it was doing other things that he couldnt even decifer what was wrong. So he would order the part, but had no idea how long before this would be delivered and even if this will fix the problems.My husband called the store and the assistant store manager told my husband he would be glad to refund us for that machine and have us pick a different machine. Well, Dan, the store manager decided against this and that we would have to sit here with a brand new, not working, washing machine, for an unknown amount of time, instead of doing the right thing and taking care of the customer and getting this issue quickly resolved. So here we sit with a brand new appliance and unable to do wash. Therefore, I will NEVER step foot into that store again. If this is how he treats his customers, I will not contribute another penny to his salary.
Didnt have the part I needed for the water heater I bought from there... go figure!
Always a pleasure to do business with! I am at the Home Depot store at least every other week to obtain bldg. materials. I have always had great service & very friendly. I’m there so much they know me by name! I rarely go any where else, they always have what I need, or will get it for me!
Make sure if you call in with a phone order that you call again before picking it up to verify your order. They do not read their notes especially when you request wood cutting. None of the wood was cut upon arrival. This delayed me and my crew of 15 people an hour to get my order right and wood cut. This careless delay cost me hundreds of dollars and valuable time. I also ordered a series of bolts and most were the wrong sizes. I spent an hour on the phone with my order and was very clear what I needed. The management simply doesn’t care about quality service. They need to slow down and pay attention! Then I was told someone would meet me at the exit to help load my order into my vehicle and after waiting 15 minutes no one ever showed up!
Usually have everything I need. Staff for the most part is kind.
Customer service leaves alot to be desired but the shelves are usually stocked and organized.
Yesterday I visited Home Depot and needed some help. I asked an employee named Gary if there were any wood scraps I could buy for my preschool class. We needed some for a project. He not only helped me find what I needed but also didnt charge me for the wood. Thank you so much Gary for your help!!! I will continue to shop at Home Depot.
Bought my husband a John Deere here. The staff members went out of their way to be helpful. One of them read every review on every mower I requested. I feel like the price for the mower was right in line.
They had what I needed. Found it on line. After arriving a employee helped me locate the item quickly. She was very friendly. Made my Visit enjoyable. Will go back again.
Went to buy a certain Christmas light and they were the only ones that had it.
I had problems with a hot water tank I got there in June. It needed a part but no one in town had it. The manufacturer was going to send new part but it would take several days so no hot water. I called in and got Dan Berger the store manager. He looked for my hot water tank there but no stock. He checked the Ashland store and they had it. He drove to Ashland and took the park off theirs and delivered it to me at work. This guy is my hero and Home Depot is lucky to have him. Dan...your are the man!!
For a big chain they do a good job. Well stocked, plenty of employees around if you need help.
Home Depot is my favorite DIY store because its comprehensive only they dont sell GE lighting products. And since I retired from GE Lighting, that matters to me. I like that they give a military discount.
Ive always found prices to be lower than Menards and Lowes
Hard to find staff, when you do they seem disinterested in helping. Needed some wood cut and guy said 2 cuts free after that 50 cents per cut (double what Lowes charges), did not mention that it is not 2 cuts per piece even though I said oh then its 3 cuts per board so I only have to pay for one cut per board (and even though if I bought them one at a time it would be per piece) until we got to check out and they wanted to charge $15 for 3 minutes of work. Also did not want to do price match for same product at Lowes or give veterans discount at first but only did when I started to walk away and leave the cut boards. Used to be better attitude from staff and used to not feel gouged. Had similar experience trying to rent steam cleaner for carpet, showed up asked for steam cleaner and filled out paperwork only to be handed a scrubber not a steam cleaner and then get argued with that they are the same. Have started going to ACE more lately.
Great home improvement store
We do a lot of shopping here, a bit pricey on some things. We got very good deals on a washer and dryer. However, there flower selections were very poor.
Worst customer service ever, Went to buy a dishwasher using the Home Depot credit card, had a coupon in the mail for $30 off anything over $300. Found one we wanted only it was not in stock and had to pay $59 delivery charge because it was under $396. No where on the ticket was this extra charge shown, I was told this by the associate and that Best Buy and other places did the same. I walked out and said I am not paying that. No effort made to keep me there and make a sale. Went to ABC warehouse and found a much better model at a cheaper price and paid zero delivery charge. I called corporate and even talked to a store manager and all anyone could do was offer me apologies and not one solution to the problem, I will not be walking in there ever to buy any appliances in the future.
Customer service wasnt quite as good as Lowes. They tend to be a little more expensive too.
Always ready to assist me in getting my order ready . Always there to help me load my items and answer ALL my questions .
Tremendous Kristen at the service desk Cara they took care of me very very well very polite and I will be back there time and time again thank you girls for all your great service
I see so many people not wearing masks in the store and also some workers. Probably will not shop here again since they are not interested in keeping their customers safe.
Absoultley wanderful, store manager, Dan B, and assist store manager, stepped up and blessed a member in the community, in there hour of need. Its a wonderful and beautiful thing seeing these representatives act with empathy, heart, and a real desire to help where its truly needed. Thank you gentleman, thank you home depot
Best Home depot in the state. The people are always helpful and knowledgeable(unlike lowes).
Usually able to find many of the home improvement items you need, but the staff is so very inconsistent. Many times very helpful other times it is questionable if you should have let them help you.
I was just in the store and a young man named Zach helped me find everything I needed and I was in and out Great customer service!
Its home depot. It was ..homey, n shtuff. I believe in bargain shopping. The discount shelves are a great starting point. Its a huge store and would take a couple days to sort through everything. The employees were very gratious with help finding items in the store and even looking on line if they dont carry it to help with your projects.
Home Depot paint department is absolutely terrible. They were to mix the same color of paint and totally screwed up! One was light and the other was dark! I hired painters and when they started the second gallon we noticed the difference. Home Depot only reimbursed for paint but Im stuck with the additional cost of the painters! I will never return!
Sorry Home Depot. We will spend all out money at Menards, as we feel the safest here with all they are doing during the pandemic. Sure wish you were doing the same.
I love Home Depot. Its my Disney Land. The people there are always ready to help and answer question. Never had a bad experience and Im there a lot. Im on a first name basis with 80% of the people that work there.
People are great. Bought paint. Did not have brake pads for my lawn mower. I love seeing my friends at work.
Customer service did an excellent job of helping me with my purchase. Highly recommend.
Only had 1 full service register open at contractors area, everything else was self-serve. Looking for an item, was told they came in yesterday & werent on the sales floor yet. Was told Id have to come back in a couple on days, I live over 20 miles away.
Okay. Pricier than Lowes or Menards
I have had better luck with the Ontario Home Depot than with the Ontario Lowes. I will go to Home Depot or Menards before Lowes now.
Recent visit to the store late Saturday afternoon before Fathers day to purchase a $400.00 grill. In stock but not assembled. Associate Zachary Suponi offered to assemble and I could assist. Three hours later grill was ready to go for the holiday. Outstanding customer service from this young man. Ill bet there were 500 screws to install. At check out one of the other associates ask Zach why he did this and his reply was what was I going to say NO? Please know he was very friendly and courteous even though some of the components were very frustrating being it was his first assembly ever. Thank you Zach. Ed Miller Mansfield
Need to clearance out the dying plants ,put the shade hydrangeas in the shade where they belong .water the plants ,saw way too many that were bone dry and dying from lack of water .
Ordered on line because I was pressed for time.I get a text at 1030 stating my order is ready for pick up go to retrieve it at 1120 and still waiting at noon.Im standing at the customer service desk and they proceed to help everyone that comes in after me.I quess since they already had my money I was not as urgent as the customers that they have not got money off of.Well Lowes and Menards just received another customer
Went to buy buy a refrigerator, 6 employees standing around doing nothing and none of them offered to help me, when I asked for help three times they all ingnored me so I left and took my money elsewhere. This was at the Ontario location
Its pretty much like any hardware store. I do feel like I get certain items cheaper there.
Home Depot did not have most of the items I was looking for. I was wanting to put out a vineyard this spring and needed 324 inch round wooden post 8 ft long 4000 feet of 10 gauge single strand wire and steel post 8 foot long none of which they were able to help me with.
It took well over 20 minutes to get assistance in cutting some wood I wanted to purchase. I asked two associates who told me they would call someone I called the store and waited on hold for over 5 minutes before someone answered and said they would page. I heard several pages and still no one showed. I finally cornered one of the associates who said they would call someone and finally received assistance.
We found light bulbs right away. Ended up with a Gorilla ladder that was at a great price.
I spent thousands of dollars there just a tip if youre buying a bunch of stuff go to the pro desk and ask them to put it in the bedroom and a lot of times youll get a lot better price
Great variety had what plumbing I needed good prices friendly staff clean store
The manager tried to make things right but probably wont go back unless its only place I can get an items .....very very poor customer service by an associate on the floor and other staff walking right by the area
Did not have many appliances.No one really helpful,went to Lowes and ended up finding stove cheaper.
Always check out their after Holiday sales. Great deals. Renting equipment or trucks, great no issues. Helpful staff.
Very good. I got a 12 by 12 vinyl. They gave me 2 inches extra because rooms arent always square and she was right!
People was a little rude you ask a question and they look down on u bcs im a woman wasnt okay with that but still a good store
A great place to get out of the heat and look around without a mask on, then buy something and everybodys happy
Always good customer service and friendly people albert
This store sucks never have what you need. They know the homilite weed eater is junk. They use to sell carbs for them cause they go bad quick. But they continue to sell junk. I hate them the most cause they never have what you need manards is all I need. Goodbye home shito. They got 1 star cause that was the only way to say anything... no stars here. Everthing they sell is like the dollar general store
Helpful staff with a fairly large selection. The staff seems knowledgeable and ready to help their guests.👍 Nate Recommends Home Depot
Ordered a dish washer to have it installed by the company both of the drivers pulled up drugged out of their mind.
Id like to say the customer service was awful however we couldnt get a single employee to even attempt to assist us. Ontario Ohio store. 0/10 would not recommend.
One of the days that register operator is going to ask if she can have my babies. And I will say yes.
The store always has what I need and stuff I dont need, and yes Skull Man, even junk like Homelite. Menards, Lowes AND Harbor Freight sell junk too. If you want a quality product, do your online research and buy only highly rated products. I bought an ECHO weed trimmer there 5 years ago and a Makita 4 cycle leaf blower there 10 years ago and they both start on the first or 2nd pull every spring with a tank of stale gas in them. They were more expense than the Homelite junk BUT I knew that they were a better product and worth the few extra dollars.
Super rude cashier working the self checkout today actually argued with me about 10$ difference in price of a milwaukee packout 10 tote even know I had the website pulled up.
Favorite home building supply store easy to find stuff. Great people at the pro desk.
Mens bathroom has a foot handle so you do not have to touch the door handle. For that they getting 5 stars!!!
We stopped in for a few items for our new place but they couldnt afford to have cashiers working. I dont work there so Im not going to scan my stuff. I guess they can pay someone to put those items back. Ill shop elsewhere.
They have what I need and like, the store manager Dan is very nice, the only thing they need to do is carry a better variety of grass fertilizer.
Waited over 25 minutes for someone to load mulch into my car! Not acceptable.
Tool rental - Employee by the name of Scotty was very helpful and kind. Went beyond the call of duty to provide assaistance. Good employees need to be recognized.
Chris in Lumber was absolutely fantastic with finding the perfect wood material I needed. Good attitude great customer service from him and the cashier
Pay someone to get the carts.
Excellent service. Dave in lawn and garden was outstanding. We will definitely be back. Everyone we interacted with was wonderful. Thank you to all.
Everyone was wearing their masks properly. Employees were very helpful & friendly.
Their delivery time is Horrible, my cousin has had 2 experiences with them, they say they will call 1/2 hr before coming & both times they called & said was there to deliver. It was never in the time frame they said either. Arrangements need to be made for people that work & are not home. When you call the # back you never get a Live person, its all automated. This needs to be corrected.....
Person by front door gave directions to where I could find my things. 2nd person directed me back 2 aisles.
Knowledgeable help from Mel with garage door openers. Posting with feature comparisons was helpful. 10% coupon came in handy.
Well stocked, friendly service and a clean store. What more can you ask for? A very nice Home Depot.
Love this store. Everything under the sun! Nice and cleanHelpful, friendly employees
They have what you need.
Went for some custom paint...excellent customer service...so happy I chose them.
Ill go to Home Depot before I go to Lowes or Menards any day, all day. They have what I need, they have good prices, and quality products.
Had to buy some water softener salt...I never realized if you buy 6 or more bags you get the bulk price discount. Now Im good too go.
Very helpful folks working here. They were patient and nice when it came to showing where things were and helped me with figuring out some fixtures.
It was a good experience and easy to find and purchase a new dishwasher. The promise of a fast delivery was a added bonus.
Love Home DepotThe people are friendly and helpful and you can actually have someone come up and offer to help you
Shannon was just an amazing help to me she took quality one time with me and I sure appreciated it! Thank you Shannon your a credit to the store.
Usually always have what I need , and a very helpful pro desk.
This store normally has the items that Im looking for in stock.
Kristin and her team at the front desk always make my Home Depot shopping enjoyable!
Terrible custome service. Multiple employees walked by or turned around while we were standing in the carpet section looking clueless and lost. Lowes recieved our business. 😊
Employees dont harass you if not able to wear a mask because of pre-existing medical condition.
I LOVE Home Depot. They are very friendly and helpful. They have been a great help to my place of employment. Thanks Guys
We enjoy shopping at this location. Have what we need and nice atmosphere.
In and out associates very knowledgeable in all fields I threw their way
Good service, but sometimes a challenge funding someone. Also, very willing to help you load large items.
Friendly service in the floral department. I own orchids and this is the best place to but items for the care of them.
Great service. Everyone was the best. Thank you for all your help Home Depot.
Mansfield Home Dopot - worst service I have ever had. Sales help wouldnt get off their duff to wait on anyone, or stood around in groups of 2 or 3 laughing and joking with each other. No supervisor in site. Never again.
Small selection of shower and sink Fawcett knobs. Good luck finding ones that fit and that are durable.
Good place to find what you need to fix the house. Good selection in lawn and garden as well. Tons of decorations for the holidays.
Great customer service during the Covid situation, and fantastic inventory at good prices.
You can get just about anything you need there for Hardware some furniture doors windows are the people of courteous
Very good home improvement store. You can order online and pick up at the store, or have items delivered by carrier.
We enjoyed our visit and always try to get to the kids workshop and pick up a few things.
They were the only one that had the vanity i wanted, too bad they were out of stock.
Life was better back in the day of the local hardware store. Money spent local stayed local.Corporations have taken o get our country.
Great place for all your building needs
There rental department doesnt even rate, compared to the others In the area!!!
Clean, well stocked, large isles, lots to see, very helpful friendly staff, felt welcomed in this store. Found what was looking for, plus more.
Staff behind the service desk didnt seem to interested in helping me with my situation. Ill go back tomorrow morning.
So hot in there with mask couldnt even breathe and a employee agreed with me. It was like the air wasnt on
A very clean and organized store, lots of quality selections, always professional and helpful people.
Always helpful, locker pick up for online orders is awesome. Minimizes my exposure to the general population.
One of my favorite stores ever. But I also love home improvement
A nice store but they was out of a lot of Milwaukee but it could be because of the holidays. But over all a pretty good store!
They had what I needed but checking out was a while new ball game
Always enjoy shopping at home depot.
The stain that I needed was easy to find and checking out was very quick. The cashier was very friendly as well.
Very helpful employees.Very cheerful cashier Leticia.
I went to have keys made and the associates were super friendly and didnt have to wait forever
They treat custo.ers great. They try to help you find what your looking for.
Very helpful staff. Super clean and good prices
This place is awesome if youre a diy type of person. Staff was very helpful.
Has everything you need
If your looking for carpet look here first best colors with the best prices
Helpful staff, fast checkout. Probably my favorite home improvement store.
Very nice people very quickly to help people!
This place has awesome service. Couldnt ask for a better crew.
Total reviews rating 4.1
199 Reviews for The Home Depot 2023:
Review №1
2022-06-19Extremely disappointing and frustrating!!We couldn’t find anyone to help us in appliances. We went back approximately 20min later, still no associate near appliances, finally we asked for one to be called after we found exactly what we wanted, and were told that un like what the sign stated that delivery was not free, there would be a charge of 99.00…The sign clearly says 396 or more. It’s so sad what customer service has come to, what an untapped resource is being lost due to people simply not caring about making customers happy!!!!And doing what’s best for the business.
Review №2
2022-07-03The people that worked there that helped us were so pleasant. Found everything we needed 😌 quickly. It was a very pleasant shopping experience. It was a way I wish so many more stores would be.
Review №3
2022-05-23Went looking for a water spigot home depot is a very large store. I 1st went down the plumbing isle, which it was not there. I asked a associate, they pointed me to lawn & garden. I told them it was fine, I could take it from there.Few seconds I hear, WAIT!! He told me the wrong spot and then took me right 2 them. Lol...Im glad I didnt walk clean out to the garden part!Also, showed me a new way - the shark spigot, they r neat!
Review №4
2022-05-31So I purchased the pool on May 27th and the delivery date when I seen it on the lady screen said a sooner date. When I purchased it and got my receipt half a week turned into almost 3 weeks. So I called customer service to cancel it and order it from Walmart or Amazon because I would get it sooner, they said it had already been shipped. So I was like well okay great. Nope its still sitting in the warehouse and wont be shipped until the end of next week. Does that sound shady? I live in Ohio and we dont get that many warm swimworthy days. My daughters already a week into her summer break and shes going stir crazy. The delivery company is RL something and all the company can do (referring to home Depot) is apologize for the inconvenience and give me $160 credit on a gift card to spend at their store for a pool that was $1300! Buyers beware delivery is a B and Home Depot doesnt make it any better.
Review №5
2022-05-05Delivery services and nightmare. They contract with JW logistics, A company with over a hundred complaints against them through better business bureau alone, Home Depot has no measures in place to hold JW logistics accountable for missing or damaged appliances.
Review №6
2022-07-03Very good place friendly and will to help. Lowes dont even ask you if they can help. Nor does Menards .
Review №7
2022-06-13Always have to go to a different store to rent a steam cleaner. But other then that I go there for all my home improvement needs
Review №8
2022-05-25Returns are even simpler than walmart, and he directed me right to the aisle I needed to be in! My new one stop shop for anything I need if they have it.Update: I have noticed that for almost every category, they are something like 10-20% more expensive than the same stuff at Walmart across the street. For specialty items however, gotta go to the home depot. Thank you pipe fittings
Review №9
2022-02-12I am so disappointed with Home Depots appliance delivery service. Recently I helped my mother purchase a new washer after her old one broke down. Home Depot was supposed to deliver and set up her new washer, and haul away her old washer for which she had paid an extra $25. They completely failed her. They brought the new washer but didnt hook it up claiming she needed a new faucet. They also didnt take the old washer away. They just left both machines sitting in her basement, and she still has no usable machine after waiting for two weeks for delivery. Completely unacceptable!
Review №10
2021-10-05I bough these cabinets to find it was broken once we took the cardboard was off. I asked management to loan me a truck to return it and replace it, would not do it. Then we get the new one and the worker transferred a bunch of orange onto the door and left a greasy hand mark that I am unable to get out. Asked for a discount and was denied. Will never be shopping there again.