Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Awful store. Rude, unhelpful staff. Don’t go here! Lowe’s on high street just 10 minutes away is way better and much nicer people work there. Don’t go to this store! Take your business elsewhere
They have carts for the handicap! Which makes it so much easier to get aroundThey have about everything I want there. Thanks home depot
1st time at this store and it was good. Clean, organized and the staff was friendly. Highly recommended.
I needed assistance locating K95 masks. The clerk checked the shelf to ensure I had not overlooked them and then checked the stores inventory for the model I wanted. Unfortunately,they were out of stock. The clerk then checked the inventory at their other stores. They were all out if stock.
I absolutely love this Home Depot! I was able to borrow the carpet sample board they have which really helped me decide on my carpet and I also love the Vinyl plank flooring selection they have. I will definitely be coming back for my bathroom.
I spent a considerable amount of money on my second set of Washer and Dryer with HomeDepot and waited two weeks for a delivery, only to be told it was damaged and had to go back.The Dryer however was not damaged and I ask if they could still at least leave the dryer since this is what I really needed.I was told no, because it makes it easier on them to deliver the set, so they would take both of them back. I ask again and explained my situation to which they still replied no, it’s easier on them to keep it as a set.What about the customer???? What about what’s easier for them, or what would work best for them.We were also planning on buying a new Refridgerator from Home Depot , as a matter of fact that is where we have always gone for big ticket items.Well, no more!Even when I said well if I have to Wait that long yet again, maybe I should cancel my $3400 dollar order and look somewhere else, I was told I’m free to do that. I guess my business doesn’t mean to much to them.Pretty sad when you think about it, what if they even told 20% of their customers what they told me, imagine the money they would lose in the end.Moral of the story, Home Depot doesn’t care about your business…….LESSON LEARNED!
I usually enjoy going to Home Depot, but this one today, who is not a good experience at all period, the workers there were very rude and they had even accused me of theft which really I was standing in line getting ready to purchase a Sawzall. When they come up to me, here is your questioning me about whether or not I had something in it, for on my person, I was blown away to be accused of that and the overall mayor of with a handle in their adds, is very poor, even after I showed them that they were wrong, and now Im not that kind of a virgin. They still just had a real poor Reggie towards me never got an apology, Ill never go back to his Home Depot ever again yeah.
I there to get my pellet trays to get my seed started for spring planting. Cant wait! They have a wonderful selection of seeds.
We have a young man who offers to help us and also put our machine together. He was amazing. He was and employer fro Ryoby!!
Friendly service and nice selection although the prices are higher than the other two major home improvement stores
Very helpful guys in the paint department. We needed advice and they were great.
Always helpful and happy staff. Things are always stocked, so I never have to go to other stores after I check out. Website is easy to navigate and always gets me to the correct location in store. Best Home Depot in the Columbus area.
Great place. But, beware the tool rentals. The chipper machine is junk, but they still charge for it.
Their buy online pickup in store was awful. It was supposed to be a curbside pickup, but instead had to go inside to customer service. Signage was there, but where an actual line was to pickup items, not clearly stated.
Extremely disappointing service from the assistant store manager. Can’t recommend this store.
Everyone is required to wear a mask and all employees and guests were wearing them. 6 social distancing is being adhered to. Purchase shelves and fabric drawers for daughters closet. All well made and shelves were so easy to assemble. It took about 5 minutes to put together 2 of them.
Found the Multi-Color changing tape light w/ remote I was looking for. Ty Home Depot.
Love me some Home Depot! Quality products & service
There were at least 4 employees that asked if we needed help. We did not. The employees are always friendly and helpful.
This Home Depot location offers the same materials, tools, parts and misc items for the various types of professional or DYI projects, as well as offers the standard 10% US military/veteran discount and has preferred parking for military/veterans.The lower score is for the misalignment with the store setup, as almost all Home Depots are set up and organized in a Cookie cutter type of fashion, which makes the experience exceptionally convenient.This particular location requires extra time and effort to search out the same parts, which creates inconvenience, confusion and I would go as far to say frustration during times when The clock may be ticking.You still receive the same friendly help and the employees still take initiative to ensure they help or find someone with greater Subject matter and/or technical expertise.Again, great store but they should really consider aligning with the setup of other Home Depot stores.
The 2 gentleman that helped us get the black large tool box down and loaded in our truck was ABSOLUTELY WONDERFUL! You have an amazing team. Thank you Home Depot!
Home Depot is awful. Ordered a dishwasher and paid for installation a month ago. The delivery team was unable to install and just left a dishwasher sitting in my living room. Customer service shows no interest in getting the problem solved. Save your time and go to Lowe’s
Had what we were looking for and a little more. The bathrooms were well kept up with as well. I couldnt locate an employee to point me and my toddler to the restroom, but we found it on our own. There was an employee in there cleaning up a mess and she kindly warned us which stall to not use because she was going to get supplies to close it! Self checkout was efficient and quick.
Very good service. Nice store. Staff very professional.
We bought a few house plants, very busy. Lots of dogs in establishment with customers. Very Friendly cashier
I love this store! Its the best for holiday and gift planters. Also, Awesome for the best flowers in the spring and summer. The staff is always uhmazing 😊.
I had no idea what kind of grass seed I needed to match my lawn. Ray helped me through the whole process and was very knowledgeable. I appreciate the good help.
I purchased a new dishwasher here and had it installed by Home Depot techs. I waited a week to get the dishwasher installed. It finally got installed and now it doesn’t work. I have to wait 4 more days for a plumber to come identify the issues from the install. I’ve never had a worse customer service experience in my life.
Absolutely wonderful people to work with, and talk to! The Best!
This review is NOT for Home Depot. But rather the nice men they contract out to deliver appliances.Carlos and Will were super amazing and nice when they delivered the refrigerator the apartment complex ordered.When it was discovered that the appliance was damaged, they gave me a bunch of information and options to tell my complex. They also found out that it wouldnt fit in the fridge space in kitchen (the complex forgot to measure before buying) but they were adamant that I was going to have a fridge! (I havent had one for over a week!!) So they found a place for it in the dining room and set me up!!They were so kind and attentive. Amazing guys, I hope they see this!! :)
I made two online pick up at store orders...one arrived but the other seemed to be lost. After finally getting a representative online to help they got knocked off and I was wondering what happened for 10 minutes, then they returned to say that my second order WAS at the store it just didnt update. So I go all the way across town to pick up both orders, and after literally about an hour of 3 different people looking up front and in the back for the missing second order I was told it couldnt be found. An associate ordered a new one for me but refused to ship to my home unless I reauthorization my credit card so I had to get sent to Grove City Home Depot yet again...still waiting for the item to arrive after about a month....
Lots if employees walking around but to busy to help out or answer questions..Cashier was more than happy to engage in a conversation about the plywood i was buying was made of.. ya it was 3/4 pine. Been using it for about 25 years i think i know pine plywood. But he knew better.I will stick with Lowes and Manards
I ordered online a couple standing desks for work and I was pleased with the turnaround time from placing the order to the order being filled. I was given an estimated window of when I could pick the items up and they were delivered well before the estimated to me ended. I arrived at Home Depot to pick up my items and I would say within 10-15 minutes my items were delivered to my car. Excellent service from ordering to pickup!! Thank you. Blessings.
This is the official ryobi service center. While they werent able to replicate or fix my issue with my mower they did a hood job of explaining themselves and giving me tips. I dont usually shop at this depot but I might start.
Employees in store were nice but delivery service was BAD! They were 1.5 hours b4 the 4 hour window they were supposed to arrive. They were rude (1 guy only spoke in grunts). Almost dropped old fridge on my finger. Did not put fridge in the space or plug in to make sure it worked; just left it in dining room and left cuz I asked them to wait while I cleaned floor (would have been done if they were on time). Would not give their names. Took pics in our house without our knowledge or permission on areas that did not apply to delivery. Lied about what happened and forged a signature on the delivery receipt. Home Depot give us partial refund to compensate. Their bad delivery service cost them.
Big box hardware store. Ubiquitous. They are usually fine, and this one is no exception.
Had an awesome experience with great customer service with a young man who helped us pick out the perfect microwave, he was very patient with my mom going back and forth between 2 microwaves, and he was extremely helpful and knowledgeable wall the products!UPDATE: another awesome experience today thanks to Michael H. He was VERY knowledgeable about the 2 push lawn mowers we were considering.. he persuaded us to get the Toro push mower, after telling us the benefits.GIVE HIM A RAISE
Great place to shop for items for your home
Anita is a class act. Customer service at its finest.
The Home Depot is a great place to get supplies for projects around the house. They are reasonably priced, of good quality and the associates are very friendly and helpful.
It takes an extremely obnoxious amount of care to walk through the aisles, especially the main aisle because of all the displays designed to lure holiday shopping. Im surprised it isnt considered a fire hazard.
STAY AWAY especially if ordering appliances! Go to Lowe’s or Big Sandy! Very unhappy with Home Depot currently. We ordered a dishwasher that was scheduled for delivery on 4/20. We never received communication as to this was delayed. No call, no email nothing. When calling to check the status the day it was to be delivered we were told it was just received to the warehouse and it would be delivered 4/21. When contacting customer service again, we are being pushed another week out. That’s extremely frustrating as NO communication to this was given if we wouldn’t have contacted them. Days wasted taking time off work. I honestly love Home Depot but after the lack of communication and then from their errors pushing us a week back instead of finding something sooner is also just insulting as a customer. UPDATE: so I never received my dishwasher again a week later (due to their lack of communication and error on their end with a zip code and loading it on the wrong truck. I was pushed again to the 30th and guess what NO dishwasher because though I spoke to their manager Josh at this store and he said he resolved the zip code error he didn’t. Spoke to a lady at their front desk and while she was speaking to an MDO and manager Wayne, they were getting me a refund that day.... guess what that didn’t happen either and here I am 4 days later still waiting. They don’t care about YOU you’re just a number to them. They wanted to push my delivery to May 11th after their mistakes and lack of communication for a 4th scheduled delivery. Big Sandy and Lowe’s were both able to get me something within 2 days AND better product for less!!!! Go elsewhere!!!!! BEWARE!
I needed some lumber to repair an aging set of stairs in my deck. I had an idea of what I was looking for when I arrived but requested advice from a very friendly employee who was quick to list the pros and cons of each option. Great overall experience and will definitely be back to purchase the materials for my next project.
I was not at all impressed. Went there for shark vacuum filters. The store info said they had them at this store. 20 minute drive for a lost cause.Started looking at prices for my next project, sorry I will stick with Lowes on that note.Isles were blocked, workers were pleasent.
Omg service was horrible noone knew where anything was I asked for help in the toolbox section I ask three people and they just must have forgot about me Dewayne was awesome there just saying if you cant find Dewayne you probably wont get service he seemed to be the only one there working
I had a great experience at the Grove City Home Depot. Everyone was so friendly and helpful. One employee really stood out...Chris in the Garden Department. There was only thirty minutes left till closing...and Chris helped me to find several items throughout the store. So Great Job on Customer Service. First time I’ve shopped the Grove City location, but now it will be my preferred Home Depot. So nice to be treated like a customer should be!!!!
Didnt have what we needed. But they say they could get it in a couple of weeks
I normally dont go here but everyone working was super helpful and they help me find what I was looking for.
This is the worst store in America - of any type. We recently purchased new kitchen appliances, carpet, and doors from Home Depot. It took months for the doors to be installed, they canceled at least twice on the day they were to be installed, once they arrived to install the doors, they didnt have the correct pieces to fix the specific problem and we had to wait an additional few weeks to fix that issue. The actual installers were nice and did a good job, their management and especially the stores management were horrendous to work with. You can see every seam in our carpet, every seam. Our brand new refrigerator has had a the internal fan fail at least twice. The store leadership felt severely inconvenienced to deal with any of these issues. I swore off dealing with this store, but its the only option for delivery during the pandemic. I reluctantly ordered the curbside delivery option with the $79 delivery charge. I placed the order on Tuesday, Home Depot charged my credit card, and never gave me a delivery date. I called the store to get an update and the women started screaming at someone else while I was on the phone, then set the phone on the counter, started arguing with another associate (I think), then put me back on hold, and just kept me on hold for another 30 minutes. I ended up driving to the store to get an update. The store advises that when you order curbside delivery online it does not generate a delivery date. There is no system in place for the store to call you and set-up a delivery date either. So, if you dont take the initiative and call in theyll never deliver your items evidently. I asked why it doesnt give instructions on the app or why no one from the store calls to schedule and they said they know it is a problem. My delivery was subsequently scheduled for a week from now, i.e., 10 days after ordering online. The store associate could offer no relief other than saying sorry a lot. Whatever you do, dont shop at this store.
I had a great experience with an associate named CAT. She sold me a washer and dryer. She took her time explaining every question I had ,and offered up great advice I will try this location again because we also purchased pest control products ,and the associated was nice. Over all i had a 10 experience at this location. The store was clean and helpful.
Rented a electric snake the guys were so nice. Showed me how to work the snake and everything. Super helpful!!
I give 5 stars to the nice, smiling, energetic Lady who rang us up. As for the man that was helping the customers in the aisle, he gets 1 star. His knowledge of the store sales and the tools that we needed were scarce. Not to mention he seemed as if he couldnt wait to get off work, like I was bothering him shopping in their store. Hopefully he was just having a bad day and is in better spirits next time.
Limited supplies and as online purchases grow in popularity. The space feels used but has charm and the staff is amazing. The people of this home Depot are the bright light. The staff is talented and smart. They have incredible experiences that go beyond the confines of the aging consumer center.
BBB Complaint ID#: 27816909Home Depot installed front and back exterior doors and storm doors. The Front exterior door is paper thin that the sun light can be seen shining through it. Home Depot passed the information off to the door manufacturer Jeld-Wen when sent me a email stating the door Home Depote installed was a Hollowcore interior only door the same door is used on the back door Per Jeld-Wen the Front door and Back door Home Depot installed are defective.3/23/21Came home opened door and the building material Home Depot used is now falling apart.4/8/2021So I have agreed to go with metal doors instead of the paper thin cheap Fiberglass doors that let the sun through from Jen-Weld. So they have now installed dented and scratched metal doors. Never letting Homedepot touch my home again.4/22/2021Home Depot came out replaced the dented doors come to find out the front door had a dent. Representative gave me a option to take up my time calling painters to paint both doors and repair the dented front door and Home Depot will credit me not liking the vague word credit. So called some profesional paint companies they are booked up until fall and I am not having a fly by night crack head with a paint brush walking into my house. I really think its kind of shady how Home Depot is trying to resolve this. I would also like to point out the Representative from Home Depot started to complain how much it is costing them to have their subcontracters to do a job right.4/29/2021Went to paint back door frame and found a jerry rigged sliver of wood sticking out of the door hinge. I added picture to the Home Depot photos I dont think it is regular procedure fitting a door.6/6/2021installers called stated I am supposed to inspect the door for dents before they can install it on 6/6/2021 first I heard about this I told them I was to busy no. So they came and installed new metal door 6/6/2021 door had dents in it. Finally the customer service person gave me a refund estimate that was ok the problem is I have not seen a dime of this refund money and its 6/17/2021. Home Depot is fast at taking and wanting your money but slow to refund you any of it to you. I have had faster refunds from Walmart and Paypal. So like I said first and last time Home Depot will be touching my house for any repairs.6/21/2021Was informed had to go into the store to get refund due to I used a debit card to pay. I found this a little odd since Lowes who was my first choice and kept on cancelling was able to refund my entire amount straight to my debit card without me visiting a store. But I got my refund my advice look over everything good that Home Depot installs.
The incompetence is real. The willingness to help is low. I had to find some one took 10 minutes. Then I asked a simple question was told bring it in to compare. Went to Lowes got help with out looking for someone. Who was very knowledgeable for the department he works in. While answer my question he explains what the difference of the parts are. Trust me I will be canceling my home depot credit cards and get Lowes credit cards. String town road grove city Ohio
I hate home depot service though my husbands regular store. I have super bad experiences. 1st I bought a lawn tractor delivered to home. Problem was battery didnt work . We changed it. Again another problem that was blade . It skipped grass from cutting. So I had to return. I waste money on renting truck. 2nd I ordered online and went to pickup. I saw flat tire. They were ready to load for me . I asked them to fill air and they said it needs service. They tried to cheat me. I told him dont repeat the same mistake to others. I would recommend all customers to make sure everything is good before take home. They have no quality inspection and no trust on business. This is from grove city oh .
This Home Depot is right up the road from my house, but I have to be honest. I do not like shopping there for anything that I would need assistance with. The customer service is *mostly* abysmal, particularly for any larger projects. I have tried to buy an entire kitchen from them and was standing there ready to give them all of my money and the process was so long and tedious and the associates didnt seem to really have a lot of expertise to help with a new layout, so I eventually went elsewhere. I have also tried to buy a 5-platform composite deck from this location and the Pro Desk was the opposite of helpful. I apparently came at an inconvenient time for them. They were closing at 4pm that day for whatever reason (seemed like it was because nobody wanted to work past that time on a Friday). I heard one of the woman associates say Im leaving right at 4. I got places to be! and then proceed to ignore everyone in line since it was about quarter til 4. The one gentleman who was trying to help everyone took my number and said he would call me on Monday. Didnt happen. So I took my business to another location where they supplied me with thousands of dollars of decking. The Prodesk at the other location was actually helpful and knowledgeable and took the time on a very busy day to do the entire transaction over the phone (twice!). There was another time that I needed help cutting some plywood in store and aside from not being able to do basic math needed for calculating square footage (I finally was like, hey, this is what I need. Otherwise, I would not have had enough board.), the associate was clearly burdened by my board cutting request. I know these stores are busy right now, but the kitchen situation was probably at least 3 years ago, so this is a long-term problem. Only the decking experience was post-COVID. I have had some good experiences here with smaller requests, so some of the associates are perfectly decent and know their store well. But, a customer needs the most help with the big projects and thats where this store really fails, IMO. I prefer to take a long drive over to Canal Winchester. I have had a much better experience there.
I can usually find what I want here by researching it online first. Staff is mediocre as far as product knowledge, although they always have a good attitude and try to be helpful. Being in the trades, I might expect more from someone trying to explain product features and applications due to that.
We have used this Home Depot for our kitchen remodel, and both bathrooms. However, we recently bought a new house and have been trying to buy new kitchen cabinets and we were told we had to make an appointment with the cabinet people. We did, only to show up and NO ONE was there who could help us. After this last time, the Assistant Manager came to help but couldnt do a design, so it was sent to the design services with a promise we would get a call back and everything set up to order our cabinets. Well, we missed the guys call and have played phone tag for several days. This has been a month long process. This place is horrendous in service. I might suggest you cross train your employees to work in different departments. Horrible service!! Will never use them again.
Sorry no photos, it was eatin up before I had a chance to take, it was totally awesome, hot out of the oven made to order, dined in for the experience .. GREAT JOB GUYS !
Online purchase of cordless trimmer. Did the car pick up and it was a bit clumsy, but worked out. Ryobi trimmer is great quality, unlike the last one I bought from them. This will be great, and can use the other attachments.
Ive been in Home Depot mostly in Grove City and never been treated with the expert service as any of the Lowes I have been at ,The help at Lowes South High it superior to any I have shop.If you dont need help and no questions go to Menards for the best prices. Im no pro but as a DIY have rebuilt Six houses into beautiful homes with their products and help.Dont seem to get much good advice or help as a rule at the Home Depot.
My go to place! Just didnt like how my bathroom vanity was delivered the other day...
Not a bad place well stocked and organized need more help
Home Depot is pretty much the same. Its my go to place for most home related products. I have noticed prices for wood has jumped considerably like many things in 2020. So Ive put some projects on hold when wood is the primary material. But other than that its still one of my favorite places to shop.
Nancy (Customer Service Representative at the Pro Desk) was so nice, helpful, courteous, and professional. She would go out of her way to help you locate the item(s) you need. If they didn’t have it, she was quick to order the item(s) you need.Even though I live in Hilliard, I don’t mind driving to Grove City because I know that I can rely on Nancy whenever I need help.Thank you very much Nancy for helping me today.
Rented a wet/dry vacuum from here. Was told to bring it back clean or they would charge me to clean it. Got home and saw the inside was filled with filthy water and debris before I even used it. Still I cleaned it thoroughly before returning and wiped down the interior even. They still charged me a 5 dollar cleaning fee. I will never rent anything from here again
Friendly Service, Staff willing to answer questions or help direct you to what your looking for. This local Home Depot hit all the marks for me. Given it is a Saturday the weekend staff really deserve this compliment. The store itself is the typical Home Depot design. It was clean and adequately stocked. I went to the lumbar section and there was product in the wrong location, otherwise this would have been a five star rating review.
Customer service was good and bad. Some were attentive but couldnt actually help with what I needed. Then the ones that assinged to that department could find the items or tell me any substitutes. They were out of half the items I needed.
Amazing Customer Service!Due to a logistical constraint I had to return what was supposed to be a 4 day one-way Penske rental after 1 day, on Christmas Eve, 5 minutes before closing. The tool rental counter staff had locked up just a few minutes early but was gracious enough to assist me nonetheless. This location will always have my business!
Home Depot went to get some light bulbs no problem there I like going to home Depot the people are always friendly thats why I keep coming back great place to shop
We went to pick up supplies for my husbands business and everything was changed around. That makes it super frustrating to be able to come in get whats needed quickly and get back to a job. Other than that the store was clean and restrooms were clean.
Pretty helpful staff working today that would actually interact with me, but I had to engage them first, otherwise they walked right passed me. Was able to find what I needed and the cashier was awesome!
Assisted by the most amazing,caring associates in appliances,Kat and Amanda, they took their time to answer every question, helped me compare different brands and make a choice which was best for me. BEST CUSTOMER SERVICE AWARD goes to both! Ill return when needing any appliance
You can get a lot of great things for your home. We had the hardest time finding someone who could help answer questions about our lawn care. The employees working outside in the garden center sent me inside to talk to someone else, who told be to go back to the garden center. Ultimately, I bought the product I needed online from another retailer... Maybe next time theyll have employees working who can answer basic lawn care questions.
I want to thank Delaney who works in customer service at the Grove Citys Home Depot. She was so patient and went above and beyond to help me.
I went to buy 2 light fixtures and they carry them but they were out of stock. The employee said they MIGHT get them by the 5th. I ended up going to Lowes and getting the lights and they were a few dollars cheaper. Sorry but Lowes is better..
Fine store offering wide variety of home improvement products. Wonderful curb service, locker pick-up availability, and good assistant services.
Clean, organized and well stocked with what I need.
Ordered new flooring for kitchen, 1/2 bath, laundry area, dining area.Wonderful installation with Salvador and company. The floor looks fabulous!Home Depot staff was excellent and refunded to charge card an overage!!!
I made a purchase with a gift card I received as a gift & needed to return/exchange a couple items. Although I have the original gift card used to purchase items the lady working at the returns desk insisted I need my ID or the original receipt which I didn’t have (My wallet was stolen from my vehicle recently). Last week I was able to exchange some fittings & wasn’t an issue. Such a seemingly ridiculous policy that a retail store would need my ID & also it’s ridiculous that no one else would be able to use that card with store credit if I was able to make the return. What if I needed to give it to my wife or kids or an employee? Not sure what’s going on but will definitely purchase all appliances & equipment for jobs here on out from Lowe’s at georgesville sq.
Nancy from the Pro Desk was awesome! She went out her way to help me get things I have been waiting for 4 weeks from the Cincinnati , Hamilton Store . Thank you, Thank you, Nancy . It was worth the drive to Grove City ! Now my deck can be finished and we can enjoy the outside. Thanks, Angela
I love my Home Depot in Grove City! They always have everything I need, And because I have been going there now for the past 4 years I pretty much know where everything is at. Staff is always very friendly.
Need to update card readers they dont work right
No one in store knows anything about nothing! Treats you like your not intelligence to know what your asking them nor do they point you to someone that does know!
Was crowded, was treated well by staff I communicated with. No one really jumped out to exceed what I expected but was definitely not worse than expected. Always have what ever I need when working on the house, and price is cheaper than most local stores. Do wish at times they could have more staff though during the real busy times but never feel like a bother when there
Theyre trying to be responsible. All employees are wearing masks, but they do not require customers. Most were not the times Ive been in. Distancing markers where people congregate in the store as well (checkout and paint)
Tim from lumber was of great help. The day I was there he was in hardware and helped me with an automotive project I was working on and needed to build my own brackets. He took time to make sure everything was right with the brackets and even cut them down for me. Tim from lumber is a great asset to this store.
Had a lot of what I need hammers where very low. No smooth face hammers. plus they didnt have 2- 25 ft FatMax tape for twenty bucks on sale like other home Depot
Go here all the time. Only complaint is i can never find anyone in a department when i need something. Always have to go hunt someone down from another department so they can call the people i need.
Its a decent Home Depot. Not the best, not the worst. People are very friendly and helpful. I typically have very odd requests and searches, so they usually have no idea what Im looking for and I cant say its their fault. Paying for your stuff and getting out of the store in a timely manner could be vastly improved.
Needed to buy a refrigerator very specific model They have the one I need on display but they refused to sell it to me. “Floor model” I would be glad to order one but they are on back order for at least 2 months. I need it sooner. This is the only place that even has a floor model. There attitude to some it up was, tuff, sorry about your luck!
Went to lowes to get house keys made and they said they couldnt do it after i went there once before 2 yrs ago to get same key made. So i said what the heck let me check out home depot. Not only were they able to cut my custom keys they were very nice and helpful!!!! Thanks
My husband and I purchased a couch that did not for into our hatchback so we rented a truck from Home Depot. It was cheaper than Uhaul and the process was quick and efficient.
I really couldnt hate this place any more than I do. Lowes is always first choice, but since this home depot is on the other side of town, it can be more convenient for a quick stop. Except I regret it every time. There is nothing quick about it- its not organized in any logical fashion, taking forever to find what you need, but most of the time they dont have what you need anyway. Worst store ever.
This is the best place to go for all your home improvement projects. The staff is knowledgeable, and takes their time to help you find what you need. I just went there for paint and helped me save money and didnt try to push the more expensive brands.
Found what I needed. Great Price. ..Thanks. ..i tryed to save a tree with Erecipt. ..But it doesnt give you any choice. ...Something that needs addressed. ...
I asked the staff pointed from the check out on what i should go. My son gave me directions by text it matched everything he sent so i was able to find item with out asking staff nobody was around. But it seem to be some costumers circle around needed help but was lost trying to find what they wanted.
They fixed our lawn mower for free cuz it was still under warranty. We didnt think wed have it back today but the guy was awesome n fixed it. Thanks home depot
In back of the building Home depot is taking up both sides, The semi truck unloads in the middle so you cannot access any other buildings that is in the plaza..... This is the 3rd time it happened to me so I know it happens to other people Good job home depot way to be rude
It’s a Home Depot. What are you expect? I will say that if you ask for help? Even if the person doesn’t know the answer to your question, he or she will find someone for you. Plenty of parking. It’s in a good area as well
Convenient location. Has more of a variety than Lowes. Didnt give 5 stars because they are more expensive. But, Home Depot staff are abundant and willing to help.
An employee gave me instructions I knew to be wrong but she insisted I had to go to the service desk. When I did they just looked at my receipt and said I didnt need to come to them. Just show it to any cashier and I was free to load my wood.which I knew to be the case. Sad that as a customer I knew more than that employee. Other than that all other employees were quite nice and helpful
Worst staff, not knowledgeable and you are bothering them if you need something. They will not go out of their way, heck they wont even try. I was remodeling my bathroom and to get flooring was a complete chore. Waited 45 minutes for the guy to finally help just to tell me he has to order it and itll take 2 weeks to come in. I went to Lowes and received great service and exactly what I wanted! Will only return to this store if in a bind since they are closest to my home but that is the only reason why!
Went to Home Depot to get some new plastic hangers.. and I was told to try the wooden hangers..Thanks for your help today, and he actually had a good point. The plastic hangers are sorta slim and will make a crease in the fabric of the clothing.The wooden hangers a wider shape.. along with wood being more sturdy and can handle the weight of a suit or a jacket better.Thanks for your help and advice today Jim..
I dont typically shop at HD because the CEO is a right wing as#%ole, but they have mushroom compost which is hard to find in Columbus. Staff was great. CEO needs to go and I would shop there more often.
I went to Home depot in grove city to purchase 40 bags of mulch.I went to the service desk and the lady there told me I had to go thru the check out to pay for it..The lady at the cashier told me I would have to go to the other side of the building in to load the mulch on a cart and pull it all the way thru the store to the cashier.I went back to the area and there were no carts.I had to go out side of the store to get to carts.I went back in to the mulch and had to load 40 bags these carts with20s on the carts and ndot one home depot employees offer to help.I ask if I could pay for it. In the garden center.they said no you will have to pullthe carts back thru the .store.the carts with 20 bags on it weighs 400 lbs. So I had to pull 800 lbs without anyhelp from home depot
The worst they told me twice that they had my ordered on my delivery date they did not have my item after the 2nd time I asked for my money back . now I. Still havent gotten my money back and they wont call me back . Guess I will have to go to my bank if my money isnt returned by tomorrow . Never again
Went to this store on 4/10 around 630PM and there were lots of people in the store not wearing masks including multiple employees even though there were signs clearly posted at the door and around the store. Not going back.
Always super friendly and willing to help no matter what. I dont shop here often but they always take care in assisting me with my newbie questions and I always end up learning and thing or two.
I am forced to give a 2 star rating but really I would give them a 1 if I could. I will say that this is the poorest customer services and I believe they really dont care because they are a large company. Freaking criminals!!!! Order 3 items online pay for shipping...and let me just add if you are ordering online why in the world you you pay shipping for some items and have the store list it as pick up for the rest. That makes absolutely no sense. But rather than them think hmmm... something doesnt look right let me check...nah, they will just place the order and move on.Also you pick your store that is literally the closest to your house yet they have the items picked and shipped from a different store....WHY???That makes no sense. So when you call and say why was my order spilt they give no good reason and tell you they can ship on Monday (when really you need it now for the project).So you cancel the order and expect to receive a credit only to see $0.03 credited. When you call they then tell you you need to come in the store to get the full credit. That information would have been nice to know when you canceled the order.Lets just say if you want your material delivered as expected and on time then shop somewhere else...otherwise you may get stuck in the middle of a project.What a joke!!!!!
Great experience today purchasing fence stain. An employee named Ethan was extremely helpful and went above and beyond to assure I had everything required for my project. He was truly excellent and Ill definitely seek him out in the future for other project needs.
Very nice a lot of variety
Great selection of everything...added plus inventory on the web was actually less than in store...which was good for me cuz i was buying a window air conditioner in a 2 week 95 degree stretch...thanks home depot
Window install...kind ofThis was the WORST experience ive had with a construction team. windows installed on December 5, 2018. Job completed March 30th. 4 months to install and complete 2 windows. the salesperson and the construction company both told me they could match the trim...they could not! i had to pay out of my pocket to have the trim installed. the home depot construction manager didnt even know the trim wasnt installed. month later im looking at the exterior and they didnt case the exterior of the windows, again, the manager didnt know until i called them. they sent the construction team out, but they could not reach the exterior, too sharp of an angle to reach the window. same window ive used my ladder on to paint. they couldve used scaffolding. they wanted to do the exterior trim from the inside. I told them know, we just had carpet installed and the floors redone.absolute incompetence on this job.do yourself a favor and go anywhere else to get windows installed.
My favorite place for all my home repair !!
The home depot is easy to navigate. Inside and out. Need to find something, ask an employee. Ive always had great recommendations from them.
Went to buy a tower fan, which online showed 3 in stock; one was even on display. However, I was told by a manager that they were on the top rack and that I should go to Walmart. I wonder what would have happened had I purchased it online. I bet they wouldve gotten it down for me to pickup.
Bad place to shop, lots of trash in the isles. Had to move thier trash out of the way to get to the lumber I wanted. Also saw at least 20 employees walk past and only one stopped to see if I needed help. And she was the only employee that seemed busy but she was able to take time to help me. She the reason I gave 1 star otherwise I would say this place deserves 0 stars.
Grove city location staff is excellent, westside of Columbus? Ohio 43228 is awful, deplorable, rude, incompetent, lowlifes and race dont seem to be the issue cause they was talking to a lady who was well in her 70s horrible! I reported these people immediately to the corporate office and Im following up. I want answers! All this was coming from a store head cashier or manager.Home depot have changed there return policy even if you have a recipe. There going to try to force the consumer to purchase there products by giving store credit only to they store under your name only you can use.Everyone knows home depot have been getting ripped off for yrs and only a fool would have their credit card or use any bank card at any location. If they cant seem to stop people from breaching they system only a fool would trust them with sensitive information!They clearly dont care cause nothing is being done about it and tax payers eat the bill on there write offs. So who they take it put on the real costumers who pays! Im encouraging everyone to simply pay off there cards and shop at lowes!I personally am not going to a place and cater to any company and change wHow I do anything to accommodate them for their effortless conduct!Just as I have done speedway, If you keep the restroom locked or out of order because some people use it to get high in Im going to shell where you can use the restroom like normal people do.Its time to end the foolishness catering to the war on drug that dont effect the millions who are not!
Terrible experience. Our range died a month before Christmas. We ordered a new one, and a fridge, and were talked into a microwave. The stove we wanted was on back order until January so the salesperson convinced us to upgrade the range because we would definitely have it before Christmas.Delivery was scheduled for Dec 21 and on Dec 20th they called to say the microwave wouldnt be in until Jan. No biggie - we really just needed the range. I took the day off missing $300 in pay. Around noon I hadnt heard anything about a delivery time so I called LG about the stove delivery time and was told it wouldnt be delivered until Jan 4th same with the Samsung fridge and both because while the items came in it was Home Depots policy to only fulfil an order all at one time so it wouldnt be delivered.I called and spoke with Holly at Home Depot who said I would need to hold a moment and then blind transferred me to Mary in orderings voicemail. I left a vm and then called back and tried to reach someone to explain how rude that was and customer service has called id so they kept blind transferring me to Marys vm over and over again. I finally had to reach someone in flooring to be able to get a real person to get through. They said Mary would need to call me back.Holly ended up calling and leaving a vm because my phone locked up and I couldnt answer. She said to call Mary back and there wasnt anything that could be done short of cancelling the order and re-ordering everything seperately but while I would get my range at the end of Dec the microwave wouldnt be until Jan and then my fridge that had already come in would go to another customer and my delivery would be pushed back to Feb.I called back and again told I needed to speak with Mary. I too have caller ID and Mary has her own line. She called me back 3x that day but hung up on me every time I answered the phone because she was hoping for my voicemail.I finally spoke with someone and asked for their corporate # and was told they dont have corporate. I found the # myself & called and spoke with Candis Nash who said she could get things separated so everything but the microwave would be delivered now Dec 29th and that she would arrange a loaner stove and fridge for me.I called and spoke with Holly again who would relay messages to Mary who still wouldnt speak with me. They delivered the temporaries but said Candis was wrong about being able to separate the orders.I got the temporaries but was still so upset and everyone we spoke with (friends, co-workers, family) said we should have gone to Big Sandys. We ended up looking and found a better deal and they had much better customer service and delivery times. We ordered from them and cancelled our Home Depot order.However, because we have the loaners they wont refund the money from the orders until they have been returned. I get it and have no issue with it (although they should have explained up front how that worked). However, a week later I still havent been able to get them to make arrangements to come get their stuff.I will never order appliances from Home Depot again. Their policies and their customer service is completely deplorable.
Well stocked and good size
Great, got everything we needed
Great store. We went and got our Christmas tree there had wonderful supplies. Store very clean very little lines
Need help out with a big flower pot an a bush. Waited but they never did get any one to help me. The cashier wasnt friendly at all. Had to get a stranger to put the items in my car.
Went there to pick up some PVC for a home projects with PVC crafting if you dont know what that is Google it get on wikiHow various other sites you can make all kinds of fun projects out of PVC up to including a longbow. Their prices on PVC was excellent I definitely saved a little money compared to Lowes
The man who helped us make the keys was fantastic! Key selection wasnt the best. Keys in #95 didnt have any cute options only silver or brass.
I was at the Grove City location to buy an appliance online only to be told that my gift card needed to be the exact amount of the purchase. Apparently you can’t pay the difference with a credit card. I went outside and ordered it online using both my gift card and credit card. 🙄 Ridiculous.
While they do have a good selection on lawn mower parts there string trim/ blower parts section is dismal
Went to 3 different hardware stores before I ended up at home depot. They had what I was looking for.
Cashier Abby was very helpful
Ive been at Home Depot many times. I was looking for a fire pit. An employ saw me looking and immediately came to offer assistance. He was very attentive to what I needed.
The store was nice and clean, some of their products were a bit expensive. It was hard to find someone to help. Wasnt very happy cause I did have to do alot of walking just to find someone to help me
Not a huge fan of Home Depot, but this one seems to be better than most. You can find someone to help you. Good work with management.
They wont let me buy these plants. They throw them away. So sad
Always very helpful when needed they helped me locate items I needed and helped cut my gutters to size too.
They help me find everything I
Went in to get paint and I had 2 of my kids with me and Eric explained how the paint was made and let them help put the lid back on the paint and blow dry the sample that they put on the top! Eric did an amazing job!!
This is one of the best stores for customers. As for employees it is a mess. They are never staffed enough. They dont train employees at all. They over work there employees. They have no respect for the employees that work the hardest for them. There star program is a joke nna great company.
Nice during weekdays when not slammed. One of the first stores to have fall mums. Friendly young man checked me out in the nursery. No lines.
They had to call 3 timed for assistance in wiring. Took 20 min for someone to get there. On checkout an item scanned wrong. I pointed it out to the cashier. I pointed to the big sign with the price. She rescanned it and was not willing to change it to the advertised price. Service sucks.
Not too much you cant find for building,improving or just wanna play with tools. 5stars if there wasnt always a vendor on site wanting to sell me windows or heating or.... Id prefer to NOT have the used car salesmen atmosphere.
My wife said excuse me to a worker so she could ask a couple of questions the lady looked and kept walking. When she finally caught up she was assisting another customer as if my wife werent important. Finally the lady named Jane said. What do you need? My wife said I needed you to look up a certain grill Im looking for cause I dont see it. She gave my wife a blank stare and said ok.... What do you want? My wife said I need to know if you can check to see if you have a 17 inch grill in a box not already assembled. She said no we only have these as if it was a bother that my wife wanted more knowledge on their grills. She was the rudest employee and apparently did not want to do her job. I thought you were supposed to ask for help?? Meanwhile I will continue to drive the extra 15miles to go to the Canal Winchester one. I will steer everyone clear of this location. Spoke with a manager named Chris not sure what good it will do. I never pull race cards but compared to how she reacted to the Caucasian couple then my wife. She seemed like a racist to me. Maybe Im wrong. I will be calling corporate.
I live in Grove City and Home Depot is my go to store for buying stuff to work on our house. The staff is always helpful and courteous. The store is well stocked and clean.
Home Depot is sponsoring Rain Soft water systems, I bought a whole system in June , over $7000,.00 . It is now Sept. Still not working, I trusted Home Depot to have the best.. I was wrong, two repair men came over and now I have to call a 3rd. Rain Soft just gave Home Depot a black eye. Will not trust them again on any recommendations.
I bought the tools I need it for a job and some contractor bags I was very pleased with everything I could pick from. I always shop Home Depot.
Find anyone to assist with anything is nearly impossible. Pandemic or not, either get help or close the location and fully staff another location
SHAME ON MANAGEMENT!!! NONE of the employees were wearing masks and the ladies at the front desk were standing shoulder to shoulder. Are you kidding me? Why are they not wearing masks and why are they on top of each other? Absolutely ridiculous!
This location does a great job of both customer service and keeping shelves stocked.
I totally messed up my paint order and there was a girl named PJ. She was not only sick but handled 5 of us at once and when I messed up the paint order she didnt make me feel bad and instantly made the paint I needed. I also told her the mess I made at home and she told me how to fix it!! I told her I would review her and she prob didnt believe me but if u have such a great experience above and beyond, you really should rate them. Thanks again PJ. Ill be back f9r the rest if our remodel😁
Every time I go into the Grove City Home Depot have the worst customer service. Carolyn at customer service argued with me that one item I was returning was used when clearly it wasnt used. Although I dont like going to the West Broad store just due to the location I will go out of my way just to avoid going to The Grove City location due to poor customer service
Not bmvery handicap friendly. They have electric carts fir handicap to use but their is all kind of stuff blocking isles so its hard to maneuver them around.
Home Depot is a home improvement store that has just about anything you need or want for any project from curtain rods to room additions. They also have people that can help you with any questions you have about installation. They also have classes to teach you different applications.
I went there today to pick up a Hampton Bay table for the outside patio The young lady I believe her name was Felicity she was wonderful she was with me the minute I walked in to the minute I drove away I have never had such great service there she is a keeper I will go back and look for her for service next time cuz Ive never been treated so nice
Ron in Gardening was FANTASTIC! He was incredibly knowledgeable, so kind & offered lots of great advice for me as beginner gardener. You can tell he has a passion for Gardening!
Staff are friendly. Luv the paint department and get lots of assistance and tips.Nice selection.
I asked 3 different people for assistance on a garage door opener. Litterally got blown off all 3 times. The first 2 said it wasnt there area and when they are done doing what they are doing theyd page someone else to help me. The last lady was the one that was working the area and was too busy doing other stuff to assist. I wouldnt have been too upset other than i spent the last half hour trying to get help. I told her never mind id just goto menards and buy the one they had on sale. Sorry to have bothered all of you!
Clean store. Courteous employees. My go to store for for items needed for repairs. Quick check out.
Okay, except the Wi-Fi did not allow e-mail or anything else. My smartphone was connected with Excellent speed, but nothing.
Fast to get what I needed, associate was knowledgeable and helpful .
Hard to find staff, limited selection on certain things, but love the store & prices are still comparable
Went there to make a quote for a project and got helped by a lady named Shannon at the service desk. She was great at what she does, was nice to have service like that very polite and professional.
Be careful the one speedbump by the garden center will send your SUV airborne
Equipment parked in aisles between standies of product made moving down the aisles difficult. Something they probably could not control but definitely strong skunk odor near garden center.
Great store great help just make sure to check your Lumber out extra good pick through the bad Lumber to get to the good if needed to
I had trouble finding what I needed on my own. The young lady didnt know either, so she called for help. She was able to take me right to where it was. I also picked up a nice poinsettia.
Every time I go to this location it turns into a hassle. Try to ask a question about orddering a lawn mower and get attutude Instead. If you dont want to help then just say so. I normally drive all the way to canal winchester location for good customer service. I should have know better.
Had what I needed. Easy in and out
Store is always clean and pretty well organized. Got everything I went in for
If your doing any type of building or remodeling this is where youll find it.Large Variety of tools but also doors, refrigerators,washer dryer ect.
Came there planning on buying multiple kitchen appliances, salespeople couldnt have been less helpful. We then made the right choice & went to Lowes on S. High st instead and purchased a fridge, dishwasher, oven and microwave.And yes, home depot sales team was raising the prices on what we were asking about as we were looking at the items. Never seen that before.
The lady in appliances was very helpful. We will probably be back in the next 3 days to purchase a range because of her service.
Just love Home Depot they always have ever thing I need.😊
Was having difficulty with a worn company issued card .... the check out clerk Diana really went the extra mile to assist me with manual entry took several tries to get it to work Diana was very patient and willing to help... I did not get the same help at lowes thanks so much Diana I can now get my job done
I give them zero stars I had to push one just to get it to go through. Never have anything that you need got to go to another hardware store to get it
Went yesterday for some desensitization with one of the puppies I’m helping to train to become a service dog. Everyone there was super helpful and kind and respectful! Very impressed
Good customer service. Theyre plant and garden section is much smaller than Lowes however.
Great Store..Great Location...Very Convenient...Sometimes it is hard to get assistance when you need it?
Staff are not helpful. My cashier was rude. Seems like a long walk from the parking lot to the front door. They did not have the item I was looking for in stock even though it is a common item. I can not recommend this location to anyone.
Not impressed with the store. Spray paint area vacant of choices.
Been there dozens of times. Employees knowledge and effort assisting you vary wildly. I find its a crapshoot if the employee you ask for help has any knowledge or willingness to be helpful and try. Some are good though.
Not bad. The service is helpful (when you can find it). They offer a 10% military discount and the products are of very good quality from the inexpensive to the high quality versions.
Great selection, plus HD is dog friendly!
Always great and very helpful! Even though they are further away, I prefer this Home Depot over Lowes any day!
Im used to the Sawmill rd. store where everyone wears ppe. At this store half the people didnt even know what the acronym ppe (personal protective equipment) stood for, and no one knew how to properly use it. Will not return.
Little bit of a wait picking up order but nice staff.
Worst service we ordered our deck on a Tuesday and came back for it on Thursday and still was not picked so me and my husband got most of it ourselves with nobody’s help.. then we couldn’t get it all by time they closed so they was going to have it picked and brought to us yeah like a week and half later.. when got all stuff found out they gave us way to much and the wrong stuff and they over charged us... took most of it back and they almost refused to give us our money back.. next time we are going somewhere else...I’ll go there for little stuff for now on!!
Staff is very friendly and helpful from the garden area, paint, home cleaning supplies and cashiers.
Terrible service. Employees leave you to help others instead of waiting until your completely done. Dont bother asking for anything down, lumber or help in general. Service desk is clueless also.
4.2 (199 comments)
Review №1
2022-05-04Great selection & great staff! Employees were available, helpful & friendly. This is the only store that Ive been able to find the plants I wanted, Silver Falls Dichondra. Not only did they have them in stock, I was able to find them immediately. Very nice location; clean & well organized. Ill definitely be back!
Review №2
2022-04-16I like home Depot in general but the one here off of Stringtown Rd really takes the cake for me. Everything looked very well stocked with plenty of options and for the most part things were easy to find. For the one thing I couldnt find there were plenty of people around to ask and I was quickly shown the correct area. Kudos to this location, it seems to be really on its a game. Not to say the others arent good but this one just seemed a bit better.
Review №3
2022-04-22I been shopping at home Depot for a new lawn mower. We were interested in a reasonably priced mower. We of course liked it. An employee came up and asked if we needed assistance of course yes. I am 65 and could not find a cart to put it in and two it was extremely heavy. The man said he find a cart and would be back to help. He walked down to the other end of the store and disappeared never to be seen again. My only regret is I didnt catch his name.
Review №4
2022-05-04I went in on Easter Sunday just to look but ended up finding the perfect set up for my deck. It was all the way at the very top of the shelf still wrapped in plastic wrap. Duane and AJ were so helpful in getting is down and into my truck. I truly appreciate you guys working so hard on what should be a relaxing day!
Review №5
2022-04-27I looked everywhere for a window with between-the-glass blinds. Easy to find for doors, but not windows.The employee at the door/window counter told me we could custom order it. Amazing! We sit down for close to an hour as they put in the parameters in their apparently very difficult to use computer system. He had to have a supervisor help him and we had to start over a few times because of how finnicky their system was. We very specifically talked about the kind of blinds and they both knew that I wanted those integrated blinds. It was literally the only feature that mattered--otherwise why bother custom ordering!Pretty expensive window when all said and done, and took way longer than I would expect. But I figured it would be worth it in the end to have a window with the built-in blinds.~4 weeks later or so, I get the update to come pick up my window. Was so excited that I opened the package to take a peek in the store, and thank goodness I did.No integrated blinds. I let customer service know, they took me back to the door/window counter to order a new one. Same employee was there, same supervisor. They told me there was no such thing as windows with integrated blinds and that there was no way to order them simply because no one made them...couldnt have told me that when I was first trying to order??2 extra stars because at least customer service refunded my money on the spot.
Review №6
2022-06-06On June 6th, I returned a tiller that I had rented for 24 hours. The tiller had dirt on it when I picked up the day before which I saw no issue with since thats what its for. I returned it in the same condition and was told I had to go power wash it. There was very little dirt and only on the tines. I said no way, I had returned in the exact same condition. They said they would be charging me a cleaning fee. Awful experience.Edited because I had a great experience correcting the issue with customer service. The supervisor was kind, courteous, and understanding. Took my 1 star visit to a 5
Review №7
2022-06-10Tried to order a kitchen faucet online for curbside pick up. Online confirmed eight of the model faucet I wanted to buy, and confirmed I could pick up curbside tonight. The checkout directions told me to wait for email that it’s time to pick up my faucet. After awhile I called the service desk and the employee said that curbside pick up is closed. Then ten minutes later I receive a refund and email saying my faucet is no longer in stock. I go to the store. Woman in plumbing scanned the display model of the faucet I wanted, she says there are nine in stock. Cannot find a single one, then she notices the name of the faucet is the same as others in the next section so that’s why they show nine available but not the model online. All of various brands are jumbled together on all the shelves. It’s very difficult to find the box on the shelf which matches the model up above. When I asked plumbing lady about the differences in quality among brands she said she didn’t know she just works in plumbing. Ok then. The best thing about today’s faucet buying experience was getting my military discount at checkout.I just don’t know how the store-specific website could fail to match the store stock so substantially.
Review №8
2022-05-27I made a tax exempt purchase. When I asked for my Veterans discount I was told that I could not use two discounts. A tax exemption is in no way a discount. Your procedure to claim a Veterans discount is ridiculous in the first place. At Lowes I just give my telephone number and thats it! You refused a Veterans discount on Memorial Day weekend. I will take my business where they respect Veterans.
Review №9
2021-04-24The Mysterious aisle 62! I was shopping for a garage in a box online and it conveniently told me where the product was located in the store and that it was 9 in stock. Great! Awesome let me grab my buddy and go grab one. once i get to the store which is 20 mins away from where i was, i started looking for aisle 62 cause the website sent me a text to tell me where it was located. We went out the garden center door and the numbers started going down from 58 we were confused and thoughy maybe aisle 62 is in another part of the store. When we walked back in we asked an employee and they instructed us to go to the complete other side of the store by the lumber that kind of stuff is down there, so we assumed the employee knew what she was talking about and nope, no where to be found 400 steps and 300 calories burned later. We walked back towards the garden center and asked another employee and she said oh its out side in the garden center somewhere. wow so we looked all over and found 61 and no 62. while walking away we searched through all this mess and actually found what we went there for. It was such a mess, we had to move stuff out of the way just to get out the product. I probably wouldnt shop at home depot again as it always seems to be something while shopping there in my opinion.
Review №10
2022-06-03Im not a Home Depot fan, but its very nice to have this one in GC. Some of the workers are very kind and go the extra to help. I enjoy having curb pickup for items I cant lift. Checkout is very badly designed, imho. Selection is mediocre. But, its reliable and close.