Kerbside pickup
Yes
The Home Depot in Chardon
Categories
Location on the map
Chardon, Geauga County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 440-285-7400
Site: https://www.homedepot.com/l/Char...
Site: https://www.homedepot.com/l/Char...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
Well done.good customer service.they on point just reddy to help friendly.
Not a bad place if your looking for stuff needed to fix things. When I went I needed a thing to fix some stuff I had broken. Guess what? They had the right part for the job. So I got my stuff fixed, and my woman was happy. Wanna make your woman happy? Go get things to fix stuff at the home depot.
I am in this store weekly, and am so disappointed with how I was treated for a return. A return with a receipt for a faulty product. When asked to speak to a manager Bob was so unprofessional! His body language was rude and his attitude was completely APATHETIC. Needless to say he did not help at all. So surprised he was a manager. Obviously I will be back since it is my only option for hardware locally. Just really disappointed with the treatment.
Went in to look for a headlamp flashlight and I was pretty disappointed with the small selection and the price points. Overall staff seemed polite and helpful but not quite as knowledgable as I would have expected.
Friendliest and most helpful home depot I have ever been too. Seriously.
You have to love being able to visit 3 different stores in your area online. I was looking for treated wood step stringers. Each store online tells you if it is in stock and how many are in stock.So I was able to go to the Ashtabula Home Depot and purchase my stringers, and as you know you have to sift through lumber to get a good product.
A great local home improvement store. Needs to tighten up on product loss, I have watched people walk out with items!! Do not like this at home here! Home depot contact me!
Like all Home Depots, they have great service, a huge selection and decent prices. It is a safe place to go and do your shopping.
One of my Go To places for anything home related. Huge inventory and ample parking 🅿️
They’re always helpful here. Very knowledgeable staff.
The Home Depot in Chardon is very nice. I recognize many of the same people in their various roles of specialty over the last seven years since moving to this area. I really like their rack for lumber to be culled which is 70% off retail price. You can also get a transponder key programmed for approximately $70.00...Dealership Price $125-200.
Had everything I needed and staff was eager and at the ready to assist, even had a couple additional products in store (not shown online) which better suited my needs. In and out within ten minutes, will be back again, will recommend...
Easy to find what I’m looking for and they always have everything I need in stock. If I come alone I always have someone follow me and ask me if I need help (which is very nice don’t get me wrong) but if I come with my dad or a guy I am never approached.
Very helpful staff always asking if you need help with finding anything. Thank God because the store is huge!
Nice and clean but no help. Plus you have yo walk in one door and only out another door and its the length of the store. Hortible!.Im handicap and my car was at door I came in and as almost didnt make it. Too far. Wont go back until they resolve this.
Always a great store when you want to buy electronics. Also very helpful when you have a home improvement project.
Had to literally walk a mile to get something from garden center and then to front checkout. They were too short staffed to have someone man the garden register but 3 checkout girls standing around talking at front register. And they wonder why no one likes to shop there!?!?!
The worst experience of online ordering that I have ever experienced! Order a tent-like shed in which I used a $500 gift card and the other $119 on a card.....order canceled and I reordered, after a week longer than promised I went to the store to pick up a 1,000 pound 110 piece box. Took 4 people to get out of truck and 4 hours to unpack all the pieces. It was the wrong product from the wrong manufacturer....heavy and many pieces. Called,, they will only refund with gift card after I return the product,really, completely horrible experience and I willnever shop there again
My kids bought a Christmas tree but didnt check to make sure they had the receipt which is needed to activate the warranty they purchased. I called and Mary went above and beyond to track down the receipt from days ago, arrange for me to get it, and then followed up with me to ensure I had what I needed! She was incredibly pleasant and helpful, she never made me feel like I was troubling her. What an an asset to Home Depot - I rarely see that caliber of customer service anymore, she is exceptional.
Still not a big fan of this store, cashiers very friendly but everyone else there sucks- it’s almost impossible to get assistance, Streetsboro & Chardon way more helpful, and this was like this pre-Covid
Absolutely horrible service in customer the customer service department. They have no idea what their doing.
They are ok. Similar to Lowes staff are friendly and helpful.
Large big box store of items for the home and yard
Great place to get all your tools and stuff but someone doesnt know how to take care of the plants. They over water the plants and some are looking dead. They still want full price for them Not Lowes they will reduce the price of the plant when they begin to look unhealthy. Home Depot please take note of how Lowes treats there plants. Our hubbys may shop there but the plants our what women like.
Its 2021. Were 18+ months into a global pandemic. Its still not possible to make a mobile payment (via phone) at Home Despot.I will not shop where I cannot make a contactless payment.I handed my items to the useless person babysitting the self checkout, then only option for checkout, and left.Additionally, the employees were either talking amongst themselves, standing in the entrance, or not being helpful at the registers.I went to Menards, where I can pay with my phone, and found the same item for about 25% less. I also get 11% back in a rebate from Menards.Just say, NO! to Home Despot.
This is the best Home Depot by far in NE Ohio! Being in the trades I shop at Home Depot stores around the Cleveland, Akron, and Canton area on a daily basis and the staff at this Home Depot are far superior to all other stores in this area (especially Lowe’s)
Have always had a good experience at the Chardon Home Depot. Good customer service and friendly employees. Highly recommended. I would give them 5 stars but their shelves have been a bit empty lately.
Went and got me a new freezer. The employee was very informative for not working there that long. But I have a new freezer coming. Everyone is getting one now glad he encouraged me to get it. Thanks Home Depot. And the employee who helped me. Will add photo when it is delivered.
This Home Depot has such an amazing staff... Theyre all so knowledgeable, polite and super friendly. Fran always helps me, hes the best. All in all, this is a great store. 10 stars!
Nice store, interacted with 3 employees, all helpful, got what I wanted and had a quick checkout. Cant ask for more than that!
Staff very unknowlegable about where products are. Also, they lack customer service skills! Daniel and Michael were the only two that actually tried to help, were polite and professional!
Absolutely hated making an appointment for an estimate for carpet installation!!!!! Charged me 35.00 and was a nightmare to even get it scheduled! I had called Empire and it took 3 minutes and was free and they are coming exactly when I asked! Home Depot is a nightmare beyond words! Wish I hadnt even given them a call, also we were going to buy all new appliances with Home Depot and re thinking that!!!!!!!!!!!!!!!
Good customer service and product selection.
The staff here is amazing! Truly what you want when looking for help with your next product. Tony M. in the Lumber Dept went above and beyond to help and saved my day! I cant say enough good things about my experience.
Bought some top soil 4 40lb bags, 2 bigbulk peat moss. I had told it in my truck. They dont anyone in garden center to help load .SMH., will go to Lowes from now on.
Quick checkouts and even self checkouts. They always have what I need and even things that I never thought they would carry. They HONOR our VETERANS with a 10% discount.
They always have everything we need in stock.
The store was very clean. The employees are helpful. Although they did not have what I wanted they tried to help me find a substitute which was not available.
Bought a new stove on 3-15-2021. Supposed to be delivered on 4-10-2021. After half hour on hold, being told 5-1-2021. Maybe, month and a half seems unreasonable to get a new stove. Think ill just try menards next time i need something.
This is a pretty solid home Depot for whayever you need. I usually end up coming to this home Depot once Ive gone to another home Depot that didnt have what I needed. The guys back at the saw get stuff done right the first time and you dont usually have to cut stuff again. This is the go-to home Depot for whatever I need.
Fairly wide selection and competitive price. Staff is not always as knowledgeable about items or item locations as I would like, but they make an effort. They usually have what I need with convenient hours; thats what counts. They also offer online order-store pickup for the oddball stuff.
Dont do the buy online and pickup in store! Waited patiently 10 minutes only to get rude service and more waiting 🙄 They are not staffed appropriately for this service. Several restock employees were walking by but no one to help with the pickup. Great concept though.Update: So I tried it again because shopping in store always results in extra things like chocolate bars or junky toys... and they got much better. Now they have a locker in the front for smaller items and you can get your order without any assistance. Just enter a code and go!! Plus they gave my son some free promo balloons. Great experience.
Staff was very helpful & knowledgeable. I have handicaps & they were diligent in maling my shopping experience easy. Courteous. Product stock options were standard. Docked 1 star for poor aisle signage. Also, womens bathroom could use some attention.
I purchased a Tuff Shed through this Home Depot as well as opened a Home Depot credit account. Valerie and Kurt were at the customer service desk and helped me every step of the way. Every question was answered and they made me feel like a valued customer. Definitely one of the better Home Depot locations.
Consistently good. Store is clean and friendly. Website is useful at finding stuff.
Of the staff I talked to, they where able to answer most of my questions and point me in the right direction to find the products that I needed. They could be a little more friendly and ask you if you needed help with something. Other than that is was a good experience.
Walked around for a total of 40 minutes trying to find someone that could unlock the cage so I could get a tool and the one kid that finally could had a hard time with the lock and couldnt take the security device off 4 that were tied together. Ended up leaving because so I wouldnt be late for work
Employees are always super nice, the store immaculate, and their Covid-19 precautions make me feel safe enough to shop! They always have what I need, and they are knowledgable and helpful when I need help either finding something or trying to figure out what is I need for my project. I highly recommend the Chardon Home Depot!
Rude workers at this Home Depot, not helpful, do not know anything about customer service. Out of all the Home Depots I have ever been to this one is absolutely the worst and the customers here are no better. Very entitled, snooty, impatient and the staff do a poor job of explaining process of installation in their department. Does this location hire trade experienced associates? Then again, if associates come from the same customer base, that explains everything.
Ordered a dishwasher from Home Depot. They don’t stock appliances in the store any longer so I had to wait 10 days before dishwasher could be delivered. Dishwasher was delivered severely damaged. I called Home Depot and was told there is nothing they can do it would be another 7-10 days before a new dishwasher could be delivered. Was given the run around and offered very little for the inconvenience. Ultimately I canceled the ordered and bought the dishwasher at Lowe’s with out any issue. Home Depot has definitely lost my appliance business from here on out
Customer service is falling fast. Sales associate was more interested in BS with a friend then helping me find an item. Long and short just because its on their web site showing available in store its not on the shelf. Its in the back. Unable to bring out.
We like the garden department!
Should probably get another person working at pro checkout if the only guy working there sits in front of the computer off to the side and is on the phone (assuming with a customer). 28 minutes later and Im finally leaving with items I purchased online. No problems at any other location.
Hate to see that you need to use self check out and paying those huge prices. They need to employ more cashiers. Very few items made in USA.
Very clean helpful service people
Veteran friendly. It offers veterans parking and discounts. It will always come in handy. It treats its military and veterans and their families very well.
Bought a nice stove here with/for a friend. Home Depot in Chardon had the best selection of 5 places we looked. Good and helpful service, too!
They outsourced a carpet job to some idiots who were rude, refused to do the work in the time frame given to us and when they finally finished installing our carpet, left razor blades on the carpet in our kids room where they proceeded to cut their hands. When we asked to speak to corporate they gave us the runaround and never did anything about it. Luckily my kids didnt have more serious injuries or one of our dogs didnt swallow it and die, but I expected some kind of formal apology and compensation. Huge disappointment with the way they treated us. They should care about our safety. I like the store contents, but be wary about their installation company choices.
If you need help on a project, good luck. Staff is knowledgeable if you can find them.. Their brand name plumbing fixtures (Glacier Bay) are junk. Caveat Emptor.
This home Depot store is pretty much like every other home Depot store youve ever been in.
Such a huge store when you are trying to find something but someone always stops to see if we need help. My favorite fixer upper store
Definitely my go to for building projects!
0 stars went to look for a patio sliding door with blinds inbtween the glass. They stated its not possible. Went on line and home depot was the first on Google. What another joke. Dont get me started on their carpet lol 0 star
My favorite past time is watching home improvement shows. Anything show that has a sledge hammer knocking down walls is pure good. Finally I decided to get off of my sofa and live the reality myself. I went to Home Depot and made a kitchen renovation plan with Tom at Home Depot. I got my own sledge Hammer and distroyed the kitchen of yesterday to create my kitchen of the future. Home Depot made my dream a reality.
The Home Depot and its employees are far more knowledgeable than Lowes. And have a friendly disposition. Pricing is affordable and the store is always stocked with necessary products to complete and job.
I couldnt find any zucchini or cucumber plants to start my garden this year. They had so many tomato plant choices though.
I called Home Depot to ask about an item they had listed. I was informed that the item is only available on their website and I could pick it up on the Store. If Im going to the damn store any way, why in the Hell cant I just buy it from the store to begin with?This is ridiculous.
Do not ever buy an appliance from this place! Once they get your money they have not a care in the world if you get your product. Ive been getting the runaround from a delivery company for over a month and a half and still have not received my fridgerator. Buyer beware. The Home Depot has done nothing to help my situation
I had a Fantastic Experience.. I had a Project that Several Guys collaborated together with me and we came up with a solution.. YOUR People are so helpful and I dont go anywhere else but Home Depot
The part I was looking for was in stock it was a three-way Cube for an electrical outlet to split it aint you three Outlets to go in a 3-way Gang Box so I was very pleased about that and the salesperson or electrical Personnel were very helpful with my problem solving
I spent quite a bit of $ there this spring. I called the paint department with a question. The paint they tinted was lighter than it should have been and I asked if they could add a little more dye. The lady said Im Paint Pro! You cant add more color than what the chart says!! I called back and asked to speak with the manager. Don picked up the call. I explained what happened and mentioned the attitude of the the employee. Instead of addressing the employee problem he said Well just come in later in the day. Then you wont have to talk with her . Great Management Skills there ol Donny Boy! (Not). 👎👎 I will be shop at Lowes instead.
Don’t buy countertops here. They add extra footage to your order just to make sure there is enough. Then they cut it off and throw it away at your house. Sounds like a scam. I was also told that they don’t care what I think. Horrible customer service.
Where is my discount for having to check myself out?? And the workers say in the next couple years youre laying off 22k cashiers?? Nice... Menards is opening soon. Think well be heading there from now on.
Very helpful , nice staff, an omg!! they are so safe an are concerned about the people that shop there safety too.
Looking for a replacememt patio door. Associate was very friendly and helpful. We didnt know where to start and he gave us all the info we needed
They didnt have a snowblowers.
One stop shop for all your handyman needs. Knowledgeable associates, but spread to thin, when busy. Paint Department seems to always need more help
Great place for all of us the are do it yourselfers. Pretty cashier too. Shes very professional as well. She could stand a nice pay raise too for her hard work.
A representative saw me and personally took me to the items I couldnt find. Doesnt always happen during my visits, but most of the time you can find help and professional advise.
Went to depot to get a pressure tank they had the tank and none of the assembly parts to put it together . Why wld u sale the pressure tank and not the parts u need to put it together ?? The associate had no clue why they dont have the parts we cldnt even find parts to try and rigg it together I will not be common bk to this home Depot in Chardon.
Great place to shop. Lots of good priced merchandise, helpful sales staff. Customer service is accommodating and understanding. If you are a Vet...or active military there is a discount for you.
Ok place rude employees though
Unbelievable that a home depot would not carry FLOORING STAPLES! HOW CAN YOU NOT HAVE A RENTAL DEPARTMENT AND ALL THE MATERIALS ASSOCIATED WITH MY TRADE?. How is it possible that you dont have a rental department like every other home depot?. Drive an hour out of my way!
See Elizabeth in flooring shes very customer oriented gave me good deals and great suggestions its nice to have some help when there are too many choices it becomes overwhelming she was very helpful!
I dont know if you have had the pleasure of the bone jarring speed bumps that have been installed in the Home Depot parking lot. My bad back and joints shudder every time we have to go over them. No one is concerned about the effects that these barriers have on the elderly and handicapped! Not to mention the wear and tear on our vehicles! I be shopping at the competition until they remove those bone jarring speed bumps!
Helpful staff, if you cant find something all you need to do is ask and they will be more than happy to help!
Most all employees are wearing masks and trying to be safe with the virus. Makes you feel more comfortable Shopping.
Able to get supplies we needed. Salesman asked if we needed help
Elizabeth was great, helping us with everything. She has helped friends of ours also. 4 different couples at a bonfire, and everyone of us have delt with her . it was all good.
Like the store. They carry tons of home repair items. My only issue, dont always expect your order to be ready for you if you do an online order. Even if you get an email confirming that your order has been pulled, you may have to get it yourself. :(
Finally fast serve and good in stock
Great selection and help was right there.
Online order, curbside pickup very efficient.
Dont feel like doing business with Home Depot again. They made a simple exchange so difficult. Forced me to travel 20 miles.
One of the best Home Depots I have been to. Staff was super friendly and helpful, also easy to find. They had all of the items I was looking for.
One of the many services i love about home depot is the lumber cutting service. Makes a DIY job a lot easier.
Absolutely amazing helpful employees. 👏👏👏 Didnt have to look for anyone.And I was given a kids work shop DIY.
Has most stuff to complete home projects. Shelves are organized and stocked. Staff is knowledgeable in their areas and helpful.
Very friendly workers. Quick check out.
Called and asked about if they had a plant in store and rude lady picks up and says no before I’m even done finished talking and hangs up... don’t go here terrible Costumer service.
I wish i knew her name she was Mrs home depot she had a great answer for everything didnt seem to matter what department awesome store
Always has what I need. Employees are nice and helpful
Nice and the help you slot
Clean and tidy... Got help fast and that doesnt always happen, Id say 50% of the time an associate asks. Real helpful when they are about to close..Lol
I go here a lot. Today I needed to grab essentials and I found out that everyone is hoarding toilet paper. Any how i had to wait in line for some and they had some workers on top of things and I didnt wait more than five minutes
Found everything we were looking for. Plenty of sales people available to help
Usually have awsome help from associates, the store was not busy, waited for help in lumber, no one showed. Very disappointed.
I like this store. Theres one closer but I drive the extra five minutes for this one. Its clean, organized, and the folks are always friendly.
Its home depot. They have what you need for whatever you are doing. Just make sure you know how to find it yourself.
Always find what I need here at good prices. Store always clean. Great location. Nice staff.
Nice to have consistency in a chain of stores. The Chardon location is where we normally go and it always is a good experience. Staff are always friendly and we find what we are looking for.
Ive always had a good experience when I use this particular big box store.....i prefer to use local places when I can. But overall good prices and variety.
Ordered through my App and had delivered to My Store. Transaction, delivery and pickup was flawless... perfect!
Always friendly service and well organized. Great stock on almost all diy projects.
There are many helpful people working there but sometimes its difficult to find someone who is not already helping other people..... Especially on weekends.
3 more trips to home depot and i should have this toilet fixed
I get my plants from this store love them
Well stocked appliance sale
We got a great price on a nice fake tree to replace our years-old one in bad condition.
Awesome store. Lots of candy. Not the selection or size of sweetys in Parma but its a great little local store.
Their motorized wheelchairs are a joke. The one I had kept coming to a sudden stop and every time you went around a corner it stopped. The isles were blocked by stuff so I couldnt even get to what I wanted. I told the woman at the check out about the cart and she looked at me like I was stupid.
Very helpful and friendly staff, helped me check out and find what I was looking for. Never had a bad experience!
The customer service rep that helped me today, knew right where what I needed was.
Its cheap and they have what I need but it is a chain store that feels like it extracts wealth from the community rather than building it up.
Great staff and I can find stuff I need.
Worst home Depot there is! Customer service in any department especially windows and doors is horrible! No one has a clue on anything and no one wants to help god forbid if you need a window from up top.
A million people there and nobody knew anything, not even where stuff was. Was basically on my own. The 1 person that seemed to know things was busy, waited 20 mins and gave up
Home depot is a necessity
Loaded me right up. In and out...
Dont go very much but a very nice store to get DIY
Pretty straight forward place. When I asked for help they actually guided me there and showed me my choices of what I was looking for.
Pleasant experience at this Home Depot location. In particular, I notice the attentive and extra helpful staff. Recommended!
Great store, great people, always helpful and knowledgeable. Love to shop there. Go a lot.
Christmas decor slowly being depleted. Lots of tolls on sale
Chardons home depot is probably the best one to go to. Workers are actually intelligent, helpful and friendly.
Always pretty calm location...always find what I need and staff is helpful. Best Home Depot I’ve seen.
Dont care for this store unless need be last
Can’t find anyone to get help, trying to get a key made and help in hardware. Nobody can answer a question. Lot of self check out, guess they don’t employ people anymore
Sexist! The smallest size of any work gloves is a medium. I guess my tiny woman hands shouldnt be doing any work anyways.
Gave me a light that was missing 7 Pieces and the bulb 💡 that we bought with them only 2/9 works 😑
A pretty standard homedepot. Staff is friendly and they usually have just what I need.
Good service, but lumber supply was lower than I have ever seen.
Clean and helpful staff. Knowledge is sometimes lacking during off-hours. I have compared prices to internet and they are comparable.
Service was great. Got everything I needed.
Unfriendly staff unwilling to help. Cashier was the most helpful of the lot. TERRIBLE quality wood. Moldy, split. Awful cuts.
Very nice experience although, I wish there was more lumber in stock
Service was good product not so good bought a door hinge screws where all put in crooked which u cant see till u get it home need a better door supply company
Everything is easy to find. At this store the staff is friendly and you can actually get someone to help
Great store. Not a fan of self checking.
Very unorganized. No longer sanitizing carts. Difficult to get help, even when employees are standing right next to you chatting...🤪
Although there were some mistakes with my order the manager and employees tried to make it right and I appreciate that.
I needed some eye hooks to finish a project and they had them.
Pretty decent at least I still know where everything is
Ive always found the employees at this Home Depot to be kind and helpful.
Came here to buy a stove. They had the one I wanted had it delivered. It had an issue and they came and got me a new one
Always a good experience. Employees are always available to assist with whatever you need.
Seriously has everything you could possibly need to fix stuff or make new stuff. If they sold beer, I would live there.
Very helpful staff! Mark in nails/screws and Pirate with making a key are awesome!
Best return policy anywhere keeps me coming back
Gotten pricey lately.
In and out nobody there, wood prices scared them...lol
Ordered on line , two days , picked up order , just like they said
Great place i spend to much here thanks for all the help i get here
Found everything that I was looking for quickly and easily. Cashiers were friendly and courteous
Pretty bad selection of lumber. Some of staff not very helpful
It is just your standard Home Depot not a larger store friendly staff and helpful a very good at mixing your paint and stains
Got a new mower at a good price with super customer service!
Always an employee within reach to help you find anything you need. Prices are competitive with online prices.
Except for waiting in line,it was ok..not as many flower selection as last yr
Could not find tile I wanted. I guess I should have called first. Called Chardon they had it went and purchased it there.
Bob Evans was nice. I wasnt ever in side home depot but I heard its nice.
Found exactly what I was looking for! A new lawn mower! In and out in no time!
Very nice and good working workers
Quick & easy ! Phoned in my order, upon arrival , ready waiting for pick-up !
The staff is always accessible and knowledgeable. Even at 6am. You will find lots of smiles 😄😄😄
The most knowledgeable staff Ive seen at a home Depot.
Everything for every projects
Had what we needed, friendly staff.
Helpful staffDarrin, Chardon, OH
Needs a little help for customers trying to find things.
Convenient location and good selection of everything you need for home improvement.
Always a good experience. Love that store
Nice place to walk around when I have somemoney in my pocket. Lots of good stuff.
The store is clean and organized. It is one of the smaller stores.
Great place for all your construction and home repair needs.
Found everything I needed. Store neat and organized.
Usually have everything you and sometimes things you dont. Product lines are expanding
Its a big box store. Nothing surprising or special here. You get what you get.
Clean store , lacking in customer service quite a bit , decent !
Total reviews rating 4.2
199 Reviews for The Home Depot 2023:
Review №1
2022-01-07I enjoy shopping at the Home Depot for the various handful of reasons partly due to the fact that almost half of my house was built with Home Depot product and the other half built with Lowes and other retail places so any time something needs done that is a Home Depot originated project I find myself having and enjoying coming to the store and doing the shopping I need to. While I always enjoy having help from associate its also nice to sometimes its his shop and be in your own little world and get the enjoy checking things out and seeing the new stuff you know Home Improvement is always changing and new things come out daily and thats a big thing I enjoy doing is coming in and seeing all the new stuff that constantly evolving and getting better. Plus the staff is always friendly and courteous Ive never had a bad experience here.
Review №2
2022-06-11Arrived to store with less then a half hr until closing and in the middle of urgent project. Needed items, advice and ordering details in a specialty section. Staff wasnt available but store manager was right there and provided everything needed. I was out of there before the store closed. You can buy duct tape anywhere but people make the difference. Highly recommend.
Review №3
2022-05-28So nice. A guy helped me to lift 2 40 lb. Bags of topsoil into my cart. Another guy helped me load the bags into my car. The checkout lady was so sweet. The plants looked fresh and cared for.
Review №4
2022-02-18Was an avid home depot customer. Went there 3-5 times a week. I’m a local business owner so I used them for everything! My last order was a DISASTER!! Ordered 100ft vinyl fence with the pro desk, every aspect of this project Home Depot made things difficult!! I was told delivery would happen multiple times (different days) and they never showed up. I had to have someone present every time and they would still not show. The product I received was WRONG!! I had hired helpers to install the fence, I had to pay them, even though Home Depot sent me the wrong things. I called over ten different times. The manager Bob at the Home Depot in Chardon store was full of lies, and broken promises!!!!! He did nothing but make the situation worse!! He blamed the “system”. He kept telling me he would loon into and call me back. Not once did he ever call me back! I gave Home Depot a second chance after this incident, and they dropped the ball AGAIN. I’m done. I’ll find somewhere else to shop.
Review №5
2022-04-07Always clean and happy workers who take you to item you asked info on. Great for those of us handicapped on walking a lot. Plenty of all items in stock in store. Easy access to entrance and exit.
Review №6
2022-02-17Terrible customer service from management. Spent 40 minutes going over basically every drill in the store, finally settled on a Makita that was a special buy. The employee suggested I purchased that one, that it was a great buy. Didnt ring up properly at the register, then the manager says its actually the original price, no discount. Go back to the display after she argued with me and sure enough, the sign was right there. They then proceeded to remove the sign while they argued even more.Will never spend my money here again, I drove straight home and grabbed the $300 toolbox I bought a couple days ago and returned it.
Review №7
2022-05-16Long story short ...Home Depot.com sent me all the wrong product.Was supposed to get 5) 5 gallon pals of special paint that the stores do not stock. They sent 5) 5 gallon pals of paint hardener! Not happy!Adam at Chardon Home Depot was awesome in helping me fix the problem by tinting the paint he had there and upgrading me into better paint to get what I needed to finish my project. A real big deal because I had equipment rented and workers at the ready!!Thank you to one of the Store Managers Adam!!
Review №8
2022-05-10I love the products I ordered. I had a little difficulty with one products but a wonderful lady in hardware at the Chardon location helped me out.I wish I would have gotten her name.Thank you so much!
Review №9
2022-05-28Super helpful when you need something. Were painting our home and explained our goals and they helped us pick out exactly what we needed to get the job done. Nice store, organized and clean.
Review №10
2022-06-16I was able to find everything I needed. Happy to see employees willing to help direct me to the correct area to find everything I needed. Great job!