The Glass House in Akron
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Akron, Summit County, Ohio, US
Site: http://www.glasshouseohio.com/
- Monday:10AM–5PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
The Glass House in other cities:
The guy working was super helpful! My brother has a brain injury and wears a bunch of hats, masks, all sorts of things all over him. Dude was really polite about asking him to take off his mask (not the covid masks, it was like a ballroom type mask) and was really understanding. This has been my favorite smoke shop for along time and this experience just ensures Ill be back.
I think the service here Needs attention I asked the gentleman working when I first walked in the store if you could answer a couple questions about tattooing I figured due to the fact that they sold tattoo equipment they would have a little bit of knowledge but I was wrong the gentleman‘s reply was I don’t know anything about tattoo so I cannot answer any questions I then replied I mainly wanted to know about ink what’s the most popular Ink and his response was popular doesn’t matter good is what matters Well I’m sorry to say if I took it wrong but I feel that was a rude answer normally when numerous people buy the same product it means it’s popular But regardless I don’t see myself coming back to the store everything they sell in the store for tattoos I can get online and I don’t have to drive an hour out of my way to go there my whole reasoning for going to that store was hoping that they could give me some inside knowledge but they obviously don’t offer that there
Nice stuff, the guy there was not very nice, had a attitude. I will still go there, I just know not to expect much from their help.
Neat place for tobacco and tattoo supplies. Friendly staff and very polite. Lot of interesting things inside, too much to list. Worth a visit and purchase.
Love this shop my new favorite place. Whoever was working was polite, beyond knowledgeable, and helped with every request. prices where extremely reasonable and the quick fix plus is the cheapest Ive ever seen definitely coming back.
Excellent products, upfront descriptions, probably the best customer service Ive ever had. Super excellent, Im definitely coming back. Great deals for great products, I really felt like it was a safe and welcoming environment.
Excellent service. The clerk personally showed us pieces they thought we would like, different price ranges for peices. Incredibly knowledgable of all items in the store. 10/10 will recommend to friends and family
Great prices on glass, I bought a 3 zigzag zong thats pretty thick for 40 bones. Picked up a yocan plus for 50. The only problem I had was the fact that they only had 💩glass screens, and theyre 3 dollars a pop. With that being said, good selection on glass, knowledgeable staff, I dont recommend buying screens here.
Had exactly what I was looking for (with plenty in stock.)Dude with the beard was super friendly, and honest, too. Didnt lie about what they had (as other Glass House locations have been known to do) and gave me back an extra dollar id given when paying.Sweet place. Cant speak for any other employees, though.
Good products for the most part. They have the basic stuff youd expect and some other random stuff. The two guys I met are definitely out there, but theyre cool
Decent selection. What really got me was that the cashier had hour of slack from the first church of the subgenius... I havent heard that in about 20 years much less been in a store that openly plays it, real classic cleveland buisness
Great shop. Great variety of smoke and tattoo products. Service is always friendly and helpful ☺️
I love the glass house and everything they have to offer. Dont know what they have? Nows a good time to find out! Ive been a customer since they opened in barberton back in the early 2000s. Never disappointed me.
We have been using the Kenmore Location for a while now for our tattoo supplies and ink! We appreciate the good service and we all would like to give big kudos to your operator DIRK...he is always considerate and helpful and certainly knows the business. He calls us by name, and is quick to service our needs! Hes a keeper! Stash, Shade, Dave and TimA
Everything in this store is of mediocre quality. The young man who assisted me was extremely rude and unhelpful. He wasnt willing to try to answer any of my questions and had no knowledge about most of the products. Many things in the store were over priced, and the general cleanliness and appearance of the store was almost laughable. I will never return to this store
Excellent service. Sometimes there are two clerks on duty so I get in and out really fast. always got a decent selection.
I love this store and the atmosphere. Usually go to the babrerton location but this will definitely be my new shop😊 I think his name was Ryan...but he was so helpful and amazing attitude!
What can I say its the Glass House never throw stones LOL on that note customer service was great its nice to know someone can answer questions and have been taught properly that makes for a good business not to mention what a wide variety leave it to your imagination definitely recommend..
Ryan helped me a lot . I was trying to buy something for my boyfriend and he knew exactly what I was looking for! He is always so helpful when I come into the store!
Great place to get your weight measurers aka: Scales, Rulers, BellA1 Tattoo equipment also
Great products, but I dont appreciate being talked down to by the employees until I walk out. Never ask questions or youll be treated like a brainless idiot at least by the employee I dealt with.
My new favorite shop. Carl was very knowlegable and helped make it very easy to spend more than I had anticipated.
Kenmore location sold me expired ink once, then another time sold me expired lidocaine spray, their tattoo equipment can ALL be purchased off eBay for half the price (nothing is top of the line here), they are ALWAYS out of one size of needle or another, and were out of medium gloves for SIX MONTHS!!!! Do your self a favor and find a consistent supplier bc this place isnt it. Only reason it didnt get 1 star is bc the guys that work there are super friendly.
The only stor I will shop at. Karlos was the one who took care of our needs awesome dude. Would definitely recommend.
GREAT experience first time in & wont be our last! Karles is the BOMB. Great personality! THANKS YOU ROCK!
I love going there. Prices are decent and they always have what we want. Workers are all friendly
Asked me to remove my ppe and then offered me fresh gloves after removing mine. seemed understanding and helpful.
Gave me a free pair of gloves and even offered to wipe my new piece down with madacide after I inspected it. very covid compliant
I called the store looking to buy cannabis scented candles or incenses. The employee that answered the phone never let me get past cannabis scented before hanging up on me. I called back,he answered threatening to call the police & give them my phone number for trying to buy illegal products. Since when is cannabis scented candles illegal? He finally listened to the fact that I was trying to buy candles. He proceeded to use the excuse for his arrogance & rudeness as stating he had 3 previous calls from people trying to buy illegal products. Really though,who calls a head shop to purchase drugs? I then called the Barberton store to see if they had the candles & the employee that I spoke with there stated another customer was in the store on Kenmore Blvd earlier & was complaining that they had left that store going to the Barberton store due to his rudeness. Not the way to run a business.
Very helpful the shop is clean and has anything you would want fair prices too!
A lot of really unique and cool pieces and Ive received excellent customer service the couple of times Ive visited
This is the best head shop around. They have everything you are looking for along with a knowledgeable staff that are super awesome.
Great place, fantastic prices, friendly & knowledgeable staff!¡! Only place within 50 miles you can shop for tattoo equipment, etc.
This is where I buy my incense. they have the most scents by far and the cheapest prices as well.
Great staff. Decent selection of accessories.
Very knowledgeable of all their products. Friendly and courteous. I totally recommend a visit.
The help was great.And beautiful.even tho I didnt win big
Great service..guy showed me great savings so i spent more than i intended to..5stars from MICKEYTATZ
Its where I get all my womans tattoo supplies. Very friendly and helpful.
Friendly staff at the Akron location. Decent pricing on most things. Worthy spot.
For all your glass needs. Staff is really helpful explaining everything.
Large selection. Great prices. The employee was very helpful.
Best smoke shop in akron reasonable prices organized selection and the clerk karl was attentive knowledgeable, and makes you feel welcome
They have got what your looking for, fun place to shop or just look around, staff (Dirk) was very helpful and answered all my questions.
Super welcoming and respectful. I was new there and he was very helpful with what i wanted!
Wide selection for whatever your selection
Super great customer experience karles was very helpful and helped us find exactly what we needed
The guys that were Workin were very friendly and helpful they have a wide collection definitely a place to check
Stopped on our way home because the “open” sign was on. Walked up to the door and it was locked, so the employee inside points to the hours sign, which was on the way bottom of the door where you wouldn’t even see it. Just kind of rude.
Love every single person that ive ever known to work here. They are helpful and quick to help out..
Clean, comfortable and very customer oriented.
Store is super cute 😊 the guys working were very friendly.
Cool place with all kinds of stuff! Friendly and helpful staff as well.
Great customer service and fair prices!
I love this place! I recieved awesome help when I had questions about the tattoo equipment!
Literally the most meth I have ever seen.. It was good meth too.
They probably will have whatever you need, nice selection and the sales people are very helpful
Great selection good pricing good people many unique pieces and great tattoo supplies
I like the insens and the pipes only smoke tobacco anyway so cool place though
U will find your perfect match and learn much more then you expected to.
Great selection for your smoking needs and friendly knowledgeable staff.
Super friendly staff. Carry more than items than I anticipated
Always have what Im looking for, great customer service....
High priced on almost everything clerk followed me very closely like i was trying to steal something made me feel rushed and unwelcome
Obviously for This Post Ill Pass on 📷 Yet I Must Say I was Wholly Impressed by the Staff & the Prices on Quite Lovely Things I Assure You! 😂
This Shop Is A Brick & Mortar Stoners Dream 💙❤🖒👀 Friendly and Knowledgeable Staff 🤘🖒 Check Em OuT.
Had a great experience here. Carl was very knowledgeable and helpful!
Very friendly cheap prices also have great smelling incense
Great place, always feel welcomed. I appreciate that very much. How much for ET?
Dude behind the counter super cool. And on top of that you can find a whole bunch of stuff other than tobacco products
Knowledgeable staff. Reasonable prices and even ohio made products
Very cool place anything you need Im sure they got it
Fun shop. Great staff. Fair prices!
Great staff amazing place awesome inventory
HORRIBLE coustomer service and if their employee gives you the wrong thing oh well deal with it wont be going back thats for sure!
Awesome place, cool products and friendly, informative staff
This other store was nice and prepared for questions.
Interesting place if your into the 4 20 thing
Great staff very smart people friendly to
Sold me a faulty product and refused to replace it even after testing it and another product and seeing there was an issue.
Its a fun place to shop for ones smoking needs.
I like this place. They sell cool stuff.
Love Dirk. Very unhappy with the way the newer guy talks to people. Will not be back.
They have great items as well as people
You want good quality tobacco pipes, this is the place to go
If you can imagine it youll find it here
👌✌🏽🫣
Very Rude Employee. Asked if they sold Detox and he told me to leave
Awsome place great customer service
Best smoke shop in Kenmore
Staff was amazing knew actually what I was looking for
Knowledgeable staff. Good prices.
Great place & good prices.
Great people working there
Very friendly and helpful.
So many options, knowledgeable personnel.
Nice stuff however it is over priced.
Friendly staff. Everything for your smoke needs!
Good atmosphere and helpful employees
Suprisingly low stock of glass repair parts.
Good store. Good selection.
Lots of cool stuff.
Great place for alot of things
Very friendly with a large selection.
Great place:)
Convenient, friendly fair prices
Great stuff for everyone!
Fast friendly service
Delta 8 products
Great service great people
Very nice and very reasonable
Good store for stuffs
It was far out man
Its ok
Good customer service
He put his foot on the pipe
Always a pleasure
Get some cartridges yo!
Great selection
Little over priced
Have the supplies I need
9/10
Place is awesome! !
Yesss sirrr
Everything you need
Great place
Bae I love u
The best service
Nice
Very friendly
I love the place
Love all of it
Friendly
Nice
Very helpful
Convenient
Fu
Total reviews rating 4.4
147 Reviews for The Glass House 2023:
Review №1
2021-10-19Always been a great lil shop! Theyll have what youre looking for and are extremely knowledgeable about the products they have! Its a growing business because they are very customer friendly at this location and the Barberton location as well! Keep up the awesome work! Todays visit was a new piece!!
Review №2
2022-07-25Everything you need in a headshop. very clean and good service, not the greatest spot for Kratom as its priced very high but at least its got strength
Review №3
2022-07-19What a great place! Unique items..super friendly staff! Thanks Dennis!
Review №4
2022-02-11Fair prices and cool pieces just wish they had an online website to buy. They’d get a lot more business if they did give the option since that’s how a lot of people do their shopping for everything.
Review №5
2022-03-05Knowledgeable guy behind the counter. Nice selection. Very good prices compared to some other local shops.
Review №6
2022-09-04Every glass piece I could ever want and a couple I didnt know existed 😁
Review №7
2022-05-28Great place, great staff... no complaints at all, keep it up my friends!
Review №8
2020-12-03One star is too much!!! I literally just left the glass house, never to return. Worst overall experience I’ve ever had!!! I needed a piece and was pressed for time, so I went to the closest head shop by me that I knew had legit products and fair prices as I’ve shopped there before and always left satisfied. However this time was much different! First the guy working overcharged my card by $12.??. Then when I noticed, he had no idea how to give it back to me. He called 100 people with no answer until he finally got an answer and I’m assuming, at that point, an answer for my problem as well. He proceeds to inform me that in order to get me my $12 back, he has to call the merchant and cancel the sale and then recharge me. Having no other option, I accepted. After about 30 minutes go by while he’s waiting on hold for his credit merchant, and I have places to be. I tell him this and offer a solution, he give me $10 cash back and call it even. He tells me he can’t do that because they would be losing money. What?!?! I call him out on his faulty math skills and his response is that they don’t get the money from their credit/debit card sales for 30 days so if he gives me $10 (which, remember, is $2 .?? less than he overcharged me). He then tries to say it was my fault that he overcharged me $12.??, because he (falsely) told me the total before he processed the payment. This is 100% false!!! As soon as I saw that he had charged me $33, I brought it up! The merchant finally answers the line and is ready to cancel the transaction and at that point I’m ready to just take my refund and leave, but I’m informed that I can either let them cancel the original sale and buy the bowl again (In which case I would get my money back at 12am) or they can refund me the $12.?? difference back alone (taking 3-5 business days), because NO REFUNDS is their policy. Bottom line, they sell serviceable products at a fair price, but the customer service is absolute garbage. I will never shop here again and wouldn’t recommend it to my worst enemy!
Review №9
2022-05-18Nice glass/quartz. Decent prices. Denis has that place on lock. He knows what hes talking about and is passionate about his field
Review №10
2021-05-18The dude working seemed irritated that I came into the store , and there were no lights on. Was ready to spend a decent amount of money on some new pieces but ill gladly take my business elsewhere...smh I used to really like this place. wont be returning.