The Container Store in Columbus
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Columbus, Franklin County, Ohio, US
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Site: https://www.containerstore.com/l...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
The Container Store in other cities:
Wow I had best experience at this store. I was in and out in about 6 minutes or less thanks to help of Jim T not sure if he was store manager or not but super friendly and extremely helpful and he needs a raise. Walked me right over to what I wanted stack totes for me and not only carried them to check out but also brought them out to my car.THANKS JIM Tfor the excellent assistance and great customer assistance
Not a place you go every week, but when you need some help to store and organize your misc accumulated stuff, get here! Containers and organizational product help for most. I always find what I need, and rarely know what Im looking for. Glad I have easy access to The Container Store.
Very rude service.. I understand wearing a mask is required.. I was jumped on by an employee twice for taking a drink of my coffee.. I understand in these times we have to wear a mask.. But the mask was just barely under my nose. And the store is huge.. No one was even close to me. This store lost 500+ in sales today.. Thinking maybe they should treat their customers in a nicer tone.
Organizers heaven! This store is always my first stop when Im in need of ideas to use my space in smarter ways. They have every kind of storage for every kind of room. I always have a pleasant experience with the staff and I always leave feeling more put together than when I walked in.
Love the store and probably shop there once a week. Called to make appointment and woman that answered the phone was dismissive, took my number for call back and here it is 6 days later and have not heard a word. Also called 3 days later and the man that answered was out of breath and told me they were booked up till the middle of this week and made no attempt to try and book me for an appointment. I understand that this virus has us all out of sorts but I am in retail too but if you don’t care about your customers find a new job.
The staff here was great trying to help me find what I wanted kind of had to try shooing them away because of their helpfulness and I really just wanted to wander the store and see everything they had, but Id rather be annoyed than ignored. I had to return a folding hand truck that broke the first day I used it but the return was painless I swapped it for a pack of dvd covers and a box to hold them. I highly recommend this place for those trying too gain some order in the house.
Great prices and everything someone with OCD could ask for. I could literally spend all day in the store getting stuff for my house. They have everything for your garage kitchen pantry office closet bedroom hallway even in your utility closet. And their prices are surprisingly comparable to Amazon.
I absolutely love The Container Store! Its so nice to shop someplace where the staff actually knows their products. So many places if you have a question they just give you a blank look. Not here! They really know there stuff!I do wish that their pricing was a bit more competitive. Sometimes I feel like Im paying more than I really should, but its also the only place I can find the exact thing Im looking for! Overall I really enjoy shopping here.
Went in to pick up an item in the store. Restrooms were closed due to covid, really? Regardless of covid, restrooms should be cleaned. Are the restrooms closed during flu season? What about those who may be shopping with children who have to quickly access a restroom? Makes absolutely no sense!
Horrendous!! I tried to shop there today and the woman at the door asked if I had a mask, shocker I don’t. She said “we require masks”. I then stated well then I have a medical reason and can’t wear a mask. She said what’s the medical reason. I then stated that she can’t ask that because of it being a HIPAA violation. She said yes I can in the snootiest tone not even my children speak to me with. I said again, no you can’t, that is a direct violation of medical privilege and walked out. Will not be shopping here again. Her tone was uncalled for and they need to learn medical law.
Terrible online service. I placed my order at 2:30pm EST on Friday. They didnt start processing my order till Monday. They didnt ship it till the following Friday. One week to ship from receiving my order is unacceptable. I messaged customer service mid-week, since their website hadnt posted an update and was told I would receive my package within seven days of my order. Well, that was a lie. My order was shipped on day 7. Still havent received my package, day 8. When I wrote them an email. They said it was shipped yesterday, but the tracking order wasnt in the system yet, so wait 24 hours to find out where my package is. Epic fail.
Container store is exactly as the name implies. It has containers. More appropriately, it is an organization and storage store.They carry a huge array of different organizational products, from trash cans and storage bins, to small boxes and modular drawers, to the DIY elfa and Metro product lines.If there is any storage or organizational need you have, or havent even imagined yet, The Container Store already has a solution for it.I often find myself particularly drawn to their shelf and cabinet organization solutions, as these little modules and stackable bins are at home anywhere within my home.
All im gonna say is Katie (the tall checkout cashier) always has a smile on her face. Greeted me with a friendly smile, took my money still smiling, bagged it and handed it to me with a pretty smile. Wow!!! And, not one of those fake cheerleader smiles either. So i stuck around for a bit, unbelievable!, this woman repeated her smile customer after customer at checkout.
We had our custom closet created by Aaron at the Easton location. He was fabulous and helped us think through every detail. He even got us the best price with an upcoming sale. The pick up of the materials was easy and the installer was right on time and did a great job. Would highly recommend.Before and after photos provided. We had another company do demo, floors and paint.
Total reviews rating 4.4
198 Reviews for The Container Store 2023:
Review №1
2022-07-21Really nice as long as you dont mind shopping with a Karen around every corner. The checkout is always slow, but I tend towards blaming the Karens rather than the staff. This is THE place for organizational supplies.
Review №2
2021-08-17Always love The Container store. Excellent, friendly service in Columbus with helpful and readily available help on the floor. Well organized, super clean and priced in line with other stores. We spent too much money on stuff we didnt need and several gifts, but loved everything we got. 📦🗃️🧺🗄️📑
Review №3
2022-02-27Came here a while back and was very disappointed. Many items were missing price tags, and when I asked a staff member for help with pricing info, they were rude and awkward with us. I did not feel comfortable or welcome and will not be returning anytime soon.
Review №4
2022-01-17Do you like organizing? Then I cannot think of a cooler store. This place has everything you could think of, plus 10 percent! They specialize in kitchens, offices, garages and closets but they have so much more. They have complete closet systems, which are cool. And wrapping paper! Do you love to wrap? They have some of the best wrapping paper and all the accessories.The only reason that this isnt 5 stars is because it tends to run on the expensive side, even for little items.
Review №5
2020-01-23A really neat store basically full of containers (wild, I know). It is heaven if you hate the look of packaging and clutter. There is a clear acrylic organizer for literally every item and food known to man. The staff is also super friendly and the place is extremely clean and organized (and also smells really nice). 15/10 will go back and compulsively buy clear boxes to put my dry pasta and cereal in.
Review №6
2022-01-14Horrible customer service experience. I dont know the gentlemens name on the phone but he was incredibly rude. I called to check to see if an item was in stock and asked if he could physically check. Ive had bad experiences with them in the past. Previously I asked if they had a specific item stock, to which they said yes, and had a feeling they only check the website. Then I drive there myself and of course they didnt have it in stock. A total waste of time.This time around when I asked if they had it in stock and tried to make sure that it is PHYSICALLY in stock the gentleman cut me off harshly and was condescending. Could not even get a request to put this 200 dollar item on hold.I will be buying this item somewhere else because how rude this employee was, if you are a manager there I would seriously refresh your employees how to act over the phone.
Review №7
2021-12-26Great things to find for all your home needs. Friendly and helpful staff. Might be expensive for some but if you really look you can find savings. Highly recommend.
Review №8
2022-06-29An OCD Persons paradise. Buy tons of items to organize your junk that you own.
Review №9
2022-05-17Friendly staff helpful and they got a lot of stuff in there 👍🏻
Review №10
2020-01-10They have everything youll need for storage in your house! I love how organized this store made me feel.