Kerbside pickup
Yes
Target in Mentor
Categories
Location on the map
Mentor, Lake County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 440-210-5053
Site: https://www.target.com/sl/mentor...
Site: https://www.target.com/sl/mentor...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Target in other cities:
Comments (199)
I dig this Target. No complaints. But theres a cashier here who is really nice and has great customer service...hes cute, too. I think his name is Dart?..or something? Idk...but hes been my cashier a couple times and I appreciate his service so the manager should recognize this. #godart
This morning, I had an issue with getting the proper discount from items I purchased from Target Circle. The guy at Guest Services gave me the third degree over 40 cents! Please teach your employees to treat EVERY guest (regardless of race) with respect. I had already called the store before I came back. I had my receipt. Stop thinking that every black person is trying to steal or get over on someone.
I am an avid target shopper. This is by far one of the best kept targets. The employees seem to care, everything always seems clean and organized. Its always pretty easy to find what youre looking for. I have had to ask for help a few times finding random items and the workers have always dropped what theyre doing to walk me to the item. Its a nice little touch that I havent seen other stores do. The workers there are great!
Sat in curbside for 23 minutes. When I inquired about my order, a young disrespectful young teen got very snippy with me and called me a vulgar word under her breath. I need to think twice before going back to THIS Target store. I am very disappointed in the service provided.
Just had the worst experience Ive ever had a target. We needed someone to unlock a case for a video game. We got in line at the media kiosk and waited for 15 minutes. There was a little old man in front of me also. There was a huge issue with the woman in front of us and so a manager and a staff member were helping. The manager should have called for more help because the line was getting long. A woman came up and said Im not waitingand proceeded to demand help. The employees helped her before helping me and the old man! No apology from staff and they could clearly see we had been waiting there for a long time. I can get the same things cheaper from walmart and Amazon. I come her because the employees are usually amazing and nice but clearly that isnt the case in the electronics department.
After the holidays, the lines are very short during the weekdays. The staff is also very friendly and busy keeping the store looking good.
My wife loves this store
Only reason for 1 star is because 0 star isnt possible. They are allowing purchase bots to buy items with no bot check. At 8:09:00 they had stock, and at 8:09:50 they were sold out. This is not humanly possible in any way, even with the amount of people wanting the products, you just cant enter your info and go through all of the web pages that quickly. Add a bot check to protect people from illegal scalping!
I shop Target after 20 years of saying, I will never shop at target again My bad experience was at the now defunct Bedford store.. The most refreshing thing here at the Mentor store, is a young lady named Tiara (hope I spelled that right). She is always helpful, always smiling and never really seems to mind helping. This is a great thing for this generation that the world keeps saying the most negative things about. I know target may never recognize her for this review, but I see you Tiara, keep up the good work. P.S. Maybe she could help out in electronics. NOBODY IS EVER THERE TO HELP YOU!!!
Phil in customer service was incredible. There was an old sign up that showed the price as lower than they rang up. I just went to customer service to let them know about the sign so they could take it down. Phil went above and beyond and honored the old sign price and was just super nice.
This store is very organized and the associates are extremely helpful, but the past few times I have been in, it looks pretty picked over. Lots of bare shelves and things out of stock. Other than that, I have no complaints!
The cashier didnt wipe anything down after the shopper ahead of me was finished. The shopper wasnt wearing a mask. I had to ask the cashier for something to wipe off the credit card machine. Other stores have been taking these precautions seriously and regularly. Why isnt Target?
Extreme care during senior hours!! Greeter giving clear directions and help. So kind! Everything wiped down. Phenomenal system!!! Cashier performed to textbook standards!! Kudos to all!!! I felt very safe!
I spent an hour in the store the day before working with an associate trying to find the item I needed. Your web site said you had several of them. The associate obviously didn’t want to help me. When I got home, I checked online and ordered online for pickup. It’s a joke that no one in the store knew you had what I needed. But when I ordered for pickup I had what I needed very quickly.
I am always able to find something, even if its not what I was originally looking for, and have always found the staff here to be extremely friendly and always helpful. I will often choose this Target when shopping, even if there are other Target stores that may actually be closer
It is nice to have a Starbucks in this location too. We can usually find things we are looking for quickly without assistance. Their prices are comparable, but their clearance prices are awesome compared to other competitors. They are usually pretty good about keeping lines short and opening enough registers.
I do not know why Target makes offers and specials in the app and when one arrives at the store the employees do not respect them, I already happen twice that they do not want to give me the gift card because Im using coupons from the target app! !! Why they do not better train their employees to learn to give a good service to the client, especially the cashiers.
Great Customer Service. Anthony understood that we really wanted the red one But we wanted it for 29.99. It was a gift for my mom in which red is her favorite color. Anthony said No problem and gave it to us for 29.99. Anthony was very nice. If anyone at target once a leadership position I hope that they can follow anthony Great Customer Service.
I came in for house ware items such as towels and found a magic whole bunch of stuff that I needed, Im sure eventually. The shelves are not stocked very well here at all. When I did go through the checkout I opted for the new machine scanners where the guest does it themselves. I got the whole order scanned and I put the money in and it needed help to give me my change back.
I have been shopping more at Target due to the sale prices and excellent curbside service. Ive been very happy so far with all the orders Ive received.
Drive up is the best invention since sliced bread. The team members I encounter are always happy to walk out into the cold weather for me & my sleeping baby. Im so appreciative of this service. Keep up the great work Target.
Very quick service. I just walked up and the employee asked if I was there to pick up an order, gave her the info, and she went and got it. Very quick and easy!
I waited in line for atleast 20 minutes. Which I was honestly fine about but once I reached the the front, I went to put my stuff on the belt while the women was paying and the worker said you need to go 6 feet away like girl. You are not even 6 feet away from the women who is paying. I am further from her then you are.
Ordering was very easy, I found everything I needed. Pick-up was fast and the employee was pleasant.
Very friendly and helpful staff. Very clean and orderly environment. When their lines get long, they call people from other parts of the store to run the register making it much quicker. Only advice would be to shut the hell up about the Red Card. Seriously, getting a credit card does not save you money even with the %5.
I remember going here many years ago when they first opened and being very impressed. Super nice employees, compact and clean. They are in the same building where I used to work and have them many times since then. This is a small location but have always found everything I was looking for. They also have Starbucks inside.
Targets main competition is Wal-Mart. And they are definitely crushing them in every way. When you first walk in, you see the nice red and white colors everywhere. Its clean, its good for quick errands, but where the store lacks is its knowledge about technology. I personally found them misleading and not accurately pitching you the information, if even, guessing.Overall, keep up the good work Target!
Good prices, great selection. Mentor is one of the test stores so youll see things here you dont see in other Target stores. Clearance is always great too! Friendly staffing always willing to help. Stock is always on par as well.
I will be sure to recommend the target in Mentor Ohio because of the great service provided by Jake, the store team leader. He was very accommodating and honored the sale price of an item that was not in stock on Black Friday. He set the item aside for me when it came in and called to let me know he had it for me. I appreciate his thoughtfulness.
Ease of in store order pickup. Ordered 3 sheet sets online and they were ready for pickup within 2.5 hours. Next time I will be trying the curbside pickup.
Ridiculously poor experience and customer service. My husband and I drove back and forth between Target and Verizon trying to correct a mistake and then finally return the phone purchased at Target. Customer service would rather blame us than take any responsibility for their inability to properly set up the plan in the first place. I would highly recommend purchasing a phone directly through the carrier rather than involve Target Mobile, who not only did not appear to care, but point blank told me theres nothing you can do about this. This being their poor attitude.
I ordered my item on November 7th, it was supposed to be ready for pickup on November 13th. It somehow became a problem in your system, so it never became ready for pickup. I contacted support multiple times, but they only offered to cancel the order, not fix the problem. The item wasnt available for pickup until the 20th of December, and only after I finally managed to get ahold of someone in your organization who would help me. Ordering from you was a miserable experience.
Clean and bright store with good customer service at the registers. Trying to find help while in the isles is more difficult. The grocery section appears fresh. Target is overall a good shopping experience.
I applied for a manager job there many years ago, went several times for interview, was told I was overqualified !!! Last week I took my daughter and wife shopping, looking for sandles seen 3 employees playing shoe catch over the aisles, while the manager stood and watched while laughing!! To my surprise it was the manager that told me I was overqualified, I now understand completely!! Ty target for not wasting my time!!
Disappointed. Customers leaving their garbage on clothing shelves. They got rid of the food area too. Starbucks is the only saving grace. Prices are still okay though. Also clothing on display couldnt be found on racks. No properly stocked in all sizes as well.
My experience today. Not pleased at the direction this store is heading. Becoming more and more like Walmart..especially with the huge cardboard displays in the middle of the main aisles. Went in specifically for poster board. Not one piece of white poster board in the store! I would have bought a multipack if they had it..zero. Back to school shopping HAS started but not one school has started yet. And the greeting card selection- seems like I was shopping at the dollar store for this- bought one because I had to but wasnt a good anniversary card..just had to settle for the best one I could find. It wasnt a good card.
I was irritated with my visit to this store today. Employees were busy restocking shelves and had small boxes scattered everywhere--in the middles of the aisles even. Certain aisles were completely inaccessible due to the boxes, stock carts, and employees sitting on the floor. One young man even plowed his cart into the aisle, expecting ME to tuck in or move aside?! Excuse me, customers come first? This restocking was not just happening in one or two random aisles, which would make sense
Extremely expensive and you do not give what is advertise. We bought baby gifts for a baby shower. A notice on the shelves with the diapers stated we would get a gift card if we spent over $100 for baby supplies and provide a list. We purchased $194.00 of baby supplies and did not get a gift card. In addition to the baby stuff, we bought wrapping paper. All the same brand and length. Only thing different was the pattern. The most extensive design was $3.15, the pink elephants was $4.50 and the light purple paper with purple hearts was $5.50. Same size, same manufacturer and three different prices. Not acceptable.
My favorite thing about this Target is the self-checkout machines. Since I generally only buy a handful of items at Target standing in long lines of people with carts full of stuff makes me feel cranky. The self-checkout machines are BY FAR the easiest to use self-checkout machines Ive ever encountered.
I am unhappy with your pickup process. I purchased my item on the Target app and told I could pick up my item today at the Mentor target. However, the app never gives you the option to use the Drive Up pickup method. You must go into the store. No problem for me. I just parked in the Drive Up area and walked into the store. Please fix the app so you have the option to select the Drive Up option. BTW . . .It is much easier to pick up items at Wal Mart. They bring the stuff out to my car and put it in the trunk for me. I like that.
The dollar section is one of my favorite parts about Target. This particular Target has the smallest dollar section Ive ever seen and I was a little disappointed. Other than that, this store isnt bad and Ill probably shop here in the future.
I order something on line, paid for it so that I could run into the store and pick it up. HOWEVER when I went into the store, I had to wait in a long line, The pick up and returns were the same line. It was terrible. I dont understand how other store have one line for pickups but TARGET thinks they could make people wait in a long line of people returning items. Dont know if I will ever order on line from Target again.
Not once have I had any terrible experience here. Maybe some minor inconveniences here and there, but overall great service and great store
Again so very disappointed in my local Target. My son purchased a video game and saw a free with purchase sign by about 5 COD water bottles. We checked out and the water bottle rang up for $19.99. I went back into the store to customer service . . apparently the sign was for a different COD item for 19.99 which they no longer had so they put water bottles in its place!?!? I understand being out of a free with purchase item but so frustrating they would keep the sign up and stock the shelf. Mind you I was already irritated my son asked for assistance at the desk in electronics and the guy told him he had to find a person in a red shirt. I walked over and pushed the button for assistance and the same guy walked over and turned off the button right in front of me without offerring to help.
Excellent customer service and well-cleaned and organized store.
Ive always enjoyed shopping here until recently. I placed an order for pick up. I recieved an email shortly after placing my order informing me five of the previously available items were unavailable. No big deal until I checked for the items in store after picking up my order and found everything that was supposedly unavailable. One of the items (toilet paper) from my pick up order I needed to purchase extra for a friend. So I gathered everything up, checked out at the self check out and was absolutely embarrassed by the cashier. She apparently thought I was trying to pilfer the tp. She very loudly asked me for my receipt. I handed it to her. I was in the middle of explaining some of the items were previously purchased as a pick up order when she again loudly exclaimed YOU ONLY HAVE ONE COTTONELLE TOILET PAPER ON HERE! I finally got the tp flipped over so she could see the bought sticker. The cashier then said oh I see what you mean. A little too late because I was mortified and in tears by the time I got outside.
Debbie.. this so called what I guess the customer service manager refused to honor my return of a phone case that broke with in the month of use. She claimed it looked to used (it was a life proof case and I do a lot of vigorous activity outdoors). If you have a return make sure you ask for some one else and that shes not involved. I also gave corporate a call and they said its her job to honor it. Wont be going back here.
If you plan on shopping here more than occasionally, make sure to connect your checking account to their Red Card program, where you will then receive an additional 5% off of ALL purchases. Note that you will need a blank check with your routing and account # to sign up. Kmart is gone, and Walmart is a hot, dirty mess with long lines no matter how slow it is, so Target is the best superstore in town.
It has a great and central location near every other store has a huge variety of products as Target normally does usually pretty quick get into the registers in the staff are usually pretty friendly.
Don’t get me wrong I would recommend your Mentor store only as for Willoughby and Mayfield Hts. You can keep the horrible help you have! I will only go to Mentor. So unfortunately if I’m not around that one I will give someone else my business. I have had bad experiences in the other 2 stores that are near me again and again I’m done with that.
Did a recent pickup order online, website easy to navigate and pick up quick and efficient with pleasant employees in Mentor Ohio
I ordered an item that was missing a main component. It was poorly packaged when it arrived. Although I like Target, I was unhappy with my online order.
Just witnessed a manager give less than a F about a customers problem. She came over and within seconds started yelling at the guy. She gave him the its our policy BS. Meanwhile they have 5 other employees standing around and one register open...
It was very easy and convenient to order on line and pick up the item at my local Target
Mentor store is clean, roomy aisles, plenty of cashiers to avoid long lines. Food selection adds to the convenience of making this a one-stop shop for quick trips.
Love going to this store. Always finding things on sale or deals i wasnt expecting everytime i go. Always walk out with so ething i didnt intend to buy. Plus theres a starbucks inside for those of us who love coffee.
Very clean. Only reason its not 5 stars is because the dog food I buy is often not stocked, especially when there is a $5 gift card promo
The store is clean and tidy! Pleasant associates that are willing to help.
Normally great. Today, cashier didnt say 1 word to me. Didnt even look up or offer any greeting. Maybe she is having a bad day.
This place is trash. the employees just watch you wonder around looking for products and offer no help to find an item even when walking up to them.
Never going there again, worst customer service!!!
The staff is very friendly and the store is always very clean, organized, and stocked up.
The store is always clean, well stocked and the sales associates are wonderful!
This Target is OK -- its no SuperTarget with their expanded offerings for fresh food. But it has the essentials, and even pizza & coffee just inside the door.
I used self check out and needed help three times and this young lady continued to help me with a smile. I really appreciated her.
Clean store, great employees, and diversity of merchandise.
Really like this store, you can get just about anything you need. Its fairly quick. And clean.
I love Target!! I loved being able to grab a Starbucks and take our time picking out our registry items
I just love the atmosphere here! Their expensive and I only go when I need too. But every time I go, I be wishing I had the money to live there lol.
Clean and very organized store. Staff were very helpful.Aisle are spacious and easy to move around.
It is sooooo easy to drive up and get my order. It is very quick.
I like the products they have and their store is always so clean.Customer care is spot on.
Had just what we needed at reasonable price. People on the sales floor are not afraid to provide old fashioned service.🤓
The store was organized, clean and easy to find items I needed.
I am not tech savvy and when I tried myself to activate my phone my cardiac irregularities came out in high speed. I was grateful for the help.
They had my order ready within an hour, exactly how I needed it & ordered it. I loved this method of doing it 🙌🏼
Short checkout lines . Friendly workers and a staff that keeps everything you can orderly.
Had everything I was looking for plus some!
The customer service rep was very nice and quick when bringing me my online order
Fast service and you now offer refrigerated foods as well. Very convenient.
Very friendly customer service and I love everything Target has to offer
The process was very quick and colleague that helped me was very friendly. I always get great service in target
I came in for a specific, obscure item. Three employees worked together to help me find it immediately. Wonderful customer service!
Over priced items you can get at Walmart or marcs down the street. Not fond of the bathroom situation either. Damn liberals ruining the world
I love target the quality of products is better than other stores
Great place to shop...fresh fruit selection good. Stock is kept up. Lines never long.
The availability of products and customer service is grand
Pleasant shopping experience, selection, deals...friendly, diverse, knowledgeable staff.
Great way to shop it was ready the same day and pick up was easy
Good prices on food. Dont like the displays they are now putting in the front isles, hard to get through for disabled.
My favorite store. Always neat and organized. Great products and presentation.
I like Target store . Can not wait until Black Friday I always get my Christmas Gifts from there
The addition of the self check out lines is nice. Cant go wrong at target
Good store to get all your items
This place is a money trap lol go in for one thing, come out with a cartful. Cute things, nice variety. And a starbucks!
Even though they have a great selection they never seem to have quite what Im looking for. Probably just my bad timing...
Always have a good experience at Target. Clean organized and helpful employees
I love the home decor at Target, it is different from other stores
Normal target environment 15 registers with 2-3open. They will open more if lines get long.
The staff there is friendly and knowledgeable! The product is of high standards at a reasonable price.
Love target. Everyone is so friendly that works there
The store is crowded, the handicap electric carts dont work right, dont turn right. The picture making kiosk isnt working right. I also think their prices are high.
Great place to shop. Always clean, stocked and in a great location.
The wait to get my order was way too long
Fast and easy curb side pick up! Will do again!
Very clean and well laid out. Employees are rude and not helpful at this location though
Good place to shop, love the cafe and coffee shop. Usually pretty busy though.
Jake and Devin has my online order ready in minutes!!! Great customer service!
Checking out Roku and had questions. Employee was extremely helpful and answered all my questions.
BOUGHT A MICROWAVE OVEN HERE. IT BROKE ONE WEEK AFTER THE WARRANTY EXPIRED! MAYBE APPLIANCES ARE JUNK EVERYWHERE. JUST SAYIN......
Looks nice, I like the upgrade but could use a tiny touch up here and there
Targets cool. Good food sections now. Starbucks makes it smell good.
Is clean and you can have a good time looking around to shop
Friendly staff, clean store, usually well stocked
They have in stock what I was looking for but theres so many people and you can never find anybody to help you and their prices are a little high
They never have anything in stock & when you ask someone you get attitude about it not being in stock & then they dont know when its going to be in stock
The Mentor target Is a good store But they need to stock the grocery section better
I always find something I like, selection is good and prices are great.
Convenient and the ladies that helped me were so nice and friendly.
The isles are nice and wide and everything is clean...
Always pleasant and I love the He-Man stickers I find randomly.
This location is your typical Target - but located in an odd parking lot which makes you twist/turn to get in and out of it.
Always clean and never have to wait long on check out lines
Sooooo much better than the Mentor Walmart. Cant remember when the last time i was in Walmart
Very easy to order and pick up was quick and easy.
The store is always clean and well stocked.
Typical location.
Consistently great product selection and service.
Friendly staff, clean and well organized store.
Always a good time at Target!!
Great place to shop for hand bags and accessories and groceries.
No one says hello...very unfriendly store!!
Mentor Target is always a pleasure to go to. Very nice staff and always helpful.
Bathrooms at the mentor store were disgusting 😡 like they havent been touched for a week.
Probably the cleanest and most orderly Target store around.
All staff were very friendly and helpful
You can find anything! And the have a Starbucks inside!! Love it!
Its a store. Its clean. What more do you want lol
Place was a mess. They seemed like they might be going out of business. Nearly everything was clearance.
Clean and well organized. Good value and not too expensive.
Better shopping environment than many big box stores
By far my number one choice for department store shopping.
They price matched! Also had everything I needed today, so go target!
Very clean and well organized. Prices are a bit high.
This is a bigger target. Love the clothing department, a lot more variety
Great place to shop for everything you need
They always have everything and everyone is nice
The staff is always kind...fast and efficient.
Distance from house, cleanliness and reliability of stock and people.
The staff was very rude and unfriendly not helpful at all
Great selection and value.
Didnt know about the line for self checkout so it was a breeze getting out
Great place to shop
Very prompt service, and exactly what I needed.
Organized nicely, good selection, long lines
Cleanly, friendly and well-stocked.
Very clean place with great deals!
Great quality, good process, and excellent service
Come here all the time. Great deals on movies when they are released
They have a variety of products.
Target was full of whiney children and could not focus on what I wanted
Quick, simple, easy and ready to go purchase!
Great selection. Helpful staff.
Has what a Wal-Mart might have but some different options
Lots of employees on the floor available to help you find something.
Great location one stop shop!
Dont forget to check your expiration dates before purchase
Great place to get home items
Great deals and friendly staff
Accurate order. Prompt service when I arrived.
Nice assortment of Fall clothes for juniors!!
Decent prices, awesome to have a Starbucks
Great for on line shopping and returning
Fast service, friendly staff.
Target is more pretty than functional.
Horrible in stock !!! On hands wrong and show in stock on web and app.....
Best shopping in Mentor...quality over quantity
Everyone was friendly and had what I needed
Store is always clean and neet
One stop shopping, food, household items, toiletries etc
Recommend going to. Friendly staff and are clean
Always clean, always friendly staff
Helpful staff great staff
Great place to get everday needs
Great prices and selection.
Love the employees and merchandise.
Courteous and convenient service.
Its ok no Wal-Mart
Great target with a good selection
Total reviews rating 4.3
199 Reviews for Target 2023:
Review №1
2021-12-21Have better inventory. not much toilet trees on the shelf
Review №2
2022-05-19Always satisfied with the products and selection of goodies that I find at Target!! I absolutely love the different types of products that I can find here versus other stores. The prices are always great as well!
Review №3
2022-05-20The two older women who works in the evenings give off bad vibes to me. I hate using self checkout when they are there. Makes me feel not welcomed.
Review №4
2022-05-27The store was a pigstye. There were clothes all over the floor in ladies department and nobody even bothered to pick them up off the floor. You couldnt even get a cart through.
Review №5
2022-01-26Susan at the customer service desk is very hard working and always positive. She is always very quick to answer my questions or help with any problems. Great experiences with her as one of your employees!
Review №6
2022-06-05Good selection of tvs but no salesperson around to help. We left and went to Best Buy.
Review №7
2021-12-29Its easy to order and quick to pick up. Ive never missed something Ive ordered. It really is the simplest way to do a Target Run.
Review №8
2022-03-06Best experience ever. Customer Service / Online order desk was extremely helpful and friendly.
Review №9
2021-09-08Usually I love this location but lately everything is majorly out of stock. Took 6 months to get a baby registry bag….Also found out they’re not enforcing targets policy of not accepting opened baby products such as diapers and formula.So I guess they’re possibly reselling opened and used products that are used on the most vulnerable (babies). Such a health hazard. Most places don’t even take back unopened formula so this is disgusting
Review №10
2021-12-22Love this place!! I worked here and continue to shop here! Love it! The people are always friendly and provide an excellent service!