Delivery
Yes
Taco Bell in Dayton
Categories
Location on the map
Dayton, Montgomery County, Ohio, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Salad bar
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 937-859-1650
Site: https://locations.tacobell.com/o...
Site: https://locations.tacobell.com/o...
Opening hours
- Monday:9AM–4AM
- Tuesday:9AM–4AM
- Wednesday:9AM–4AM
- Thursday:9AM–5AM
- Friday:9AM–5AM
- Saturday:9AM–5AM
- Sunday:9AM–4AM
Taco Bell in other cities:
Comments (199)
I eat here all the time and normally over look any mess ups and stuff like that. But this is the new chicken taco they come out with? Super small and not worth the money. Wish taco bell would just stop changing there menu and leave whats good on there
The food usually taste good but is often prepared incorrectly. The service is ok, Ive never had a problem with the employees. Theyll help make it right if able.
The food we got was good but they forgot a burrito. Fried were hot! Line wasnt horrible but they were busy
The one is West Carrollton is awful the lobby is always closed and the drive thru is terrible the workers pretend they dont know you are sitting there I had to call and tell them I had been waiting I the drive thru for 15 mins with cars in front of me and behind me. Nine care in total
WARNING! I strongly suggest that you do not go to this Taco Bell. The staff here are too busy goofing off and using their phones to provide good service. I ordered on the app and chose to pick my order up in the drive-thru. When I arrived at the window, I was asked to pull around to the front of the building and wait for my order there since they were making “fresh potatoes”. I waited at least 15 minutes before someone came out with my food. I believe that I was forgotten because the food was lukewarm. I’m guessing that my order was sitting around on their counter for quite a while before someone ran it out to me. Also, 2 of my three items were made incorrectly. When I went inside to get my order corrected, I saw 5-6 employees and most of them were laughing and joking with each other using colorful language and on their phones. The staff here could not care less about the customer. Oh and those “fresh potatoes” I waited for…they were definitely not fresh. They were not hot and were actually crunchy like a crouton. This was an awful experience and I will avoid this Taco Bell in the future.
Always a fan of Taco Bell but can someone explain to me where all the mild and hot sauce is going?????🤔 Ive been to several Taco Bells in the past month and they keep telling me they are out of mild and hot sauce!! I need taco sauce for my tacos!
Oh Taco Bell how do you always mess it up.Me: Places order.Employee: Would you like any sauce?Me: Why yes fire please thanks for asking.Me: Looks in bag to see no sauce but the 2 quesadillas... fine its okOrdered 2 things chicken quesadilla and steak quesadilla. Get home to take a bite into quesadilla number 1. Great. 2nd 3rd and 4th piece absolutely no meat. What ever normal fast food. The chicken quesadilla. First piece no meat. Second piece no meat. 3rd piece no meat. Ok here its is the big finish.... 4th piece... no meat. How do you screw that up. How baked were you to forget the meat?
You got to make sure you check your bag before you leave that drive-thru because nine times out of 10 its not right I dont get it whats wrong with this Taco Bell here but almost every single time??
I used to go to the one in the Dayton Mall until they started getting bad by the Dayton Mall then I start going to the one in West Carrollton they were good and they had great people until they start getting new ones and they dont do s*** my burrito is bad I asked for a Box Meal they put it into a bag and destroyed almost all of my food most of my food actually was more lettuce than meat I called the manager and I know the manager there and said oh no Im the manager and actually was rude saying oh yeah the one girl assume that you were going to call yeah I would call because youre not doing your job right youre hiring people that only do lazy work or half of the work thanks never going there again unless someone reads this and tells me otherwise.
Waited 20 to 30 in line to get home to find 3 of the 5 items in the order were not what I ordered. Avoid late at night.
Check your food before you pull away from the window. Went last night took my food home get there and it was all wrong. Called them and the person who answered the phone said you can come back and get it if you like. I told him I’m at home now told him I’d rather just come tomorrow he said that fine. So go tonight and they did the same thing they did last night.
I ordered a beef chalupa didnt get any beef all lettuce and cheese I was very upset
They no longer have front line staff. No one greets you when you come in period you have to go to an ordering station and wait for your name to be called. They then hand you a bag without a word. Its quite jarring and very impersonal.
Worst taco bell Ive ever been to. Along with us asking for a refund, many other people did too...... why? Because it takes upwards a half hour to receive your order!!! Drive thru is around the building and slower than snails. The bathrooms were not horrible but they stunk with a non clean odor. Try another taco bell... this one doesnt seem to have management that cares5 months after the review above.... thought I would try again... NOPE!!! the food seemed good while eating it... about 15 /20 minutes after eating I started to feel achy and horrible... abdomen started killing me and knotting up. Never again will I go to this taco bell.... funny how as about 2 hours went by I started feeling like normal.
Inconvenient hours. Doesnt open early enough for breakfast at this location.
Typical Taco Bell.. good for a quick bite on the go.
OMG... Just horrible. I ordered 3 burrito supremes, 2 crunchy and 2 soft taco supremes, 1 chili cheese burrito. None of the items were properly wrapped, and were rolling around in the bag. Very unsanitary, and barely left anything worth eating. Every bit of beef was overly salted. The chili cheese burrito was more like a salty paste than chili. Gross. The employees were more concerned with joking around and playing than the orders or long lines. Im all for an enjoyable work environment, but this was next level. Quite the disappointment, considering the cost of a meal these days. It was nothing short of disgusting. I cannot state enough how bad the service, product, and sanitation of this occurrence was.
Waited 20 minutes for warm food & cold tortillas
I just cane from the one down in west Carrollton I order the 2 crispy tender tacos and both of my chicken tenders are hard as rocks im not coming back out because its 2 in the morning imma come get my money back I dont want no new ones because this shouldnt never had happened
Wonderful service and great neatly packed food thanks to Jaimie and Kendra ❤️ Everything was made perfectly and one of the better experiences I’ve had with Taco Bell!
All my food is stale. Waste of money.
Overall, staff is always polite. Sometimes slow. With the exception of most recent visit I’ve always been satisfied. You get what you pay for. Unfortunately, most recent visit, cashier failed math horribly, and order wasn’t even close. Went inside to get order corrected. They messed it up again. Honestly don’t know how this location makes a profit but gosh dang it they are friendly every single time. Most visits are 3 or 4 star. Most recent was 2 at best. Keep trying, you guys are really close
I understand being short handed and taking longer but I stressed No Bean & Extra Meat. I sat at the window for 23 minutes for 2 Nacho Bell Grandes that was wrong. They had No Meat at all but had lots of beans. If the young lady would put her cell phone away and help her team, she might get the orders correct.
I was very upset. I ordered more meat on my chips. When the gave them to me I looked at them and there wasnt enough meat on them. I talked to the man that was preparing it and said I ordered more meat and he said he wasnt going to put more meat on them. I went ahead and took them because I had already paid for them. I think that he shouldnt work there if hes not going to satisfy customers.
One of the better Taco Bells. Great service and food.
If you didnt know better you would think that they didnt want to do business. They are always slow and they find new and amazing ways to mess up your order. I checked google to see what time they close and it said 3 am. I rolled up at 11:55 pm and they said they were down for maintenance (aka mopping) then when I asked about the car that just ordered in front of me they said they cant make food while they mop? To conclude the best part now is that I dont have to find out what they messed up in my order because I couldnt order.
Little expensive for 1 steak soft taco and regular icee/ freezie like 7 bucks. I can go to a restaurant get whole meal for 3 dallors more most 5 bucks more. And regular icee is very small. But other then that its ok. Not great just ok. Can get more 4 my money elsewhere though.
If I could give this Taco Bell no stars I would. They wouldn’t serve us said they closed early they had employees outside lighting stuff on there tables. Seems like they were more worried about burning stuff rather than taking care of customers…
I have been very disappointed with this location the last few times. I have the taco bell app and every other location I have picked up from has been exactly what I ordered, but the West Carrollton location just cant seem to get it right! My last order included a chicken quesarito that I customized to have no rice, but when I got home it was literally nothing but rice and chicken, they left off the sour cream and cheese! It was disgusting! I will no longer go to this location even if it means driving out of my way to visit another.
Nice people but Cheesy Fiesta Potatoes is my favorite thing at Taco bell it just sucks that this Location and MANY others mess up and the potatoes are like rocks so I cant enjoy them and they dont fill the bowl they come in
I rarely have difficulty eating here during a 30 minute meal break from work, which is about a 5 minute drive in each direction. My order is usually correct and ready quickly.
If I could leave less than one star I would. We’ve always had poor customer service here, however today really takes the cake. We had a very simple order and ended up sitting in the drive-thru so long that our car died at the window waiting for our food. It was so embarrassing having to get out in front of a line full of people and push our car into a parking space. When I called the manager to tell her what had just happened, she acted like she could not care less.
If I could give you no stars I would. ♥️
Great staff. Very courteous. Very friendly. Very attentive. I was impressed with the organization of the place, the personnel and food. Really non chaotic. Would recommend this place highly.
Absolutely horrible first they forgot my quesolupa then I get it with burn cheese in between. All 3 tacos with other meals were crushed and asked for mild sauce and got none. Never again will I spend 16$ on food they cannot prepare correctly.
Super sweet staff and amazing service! Would definitely recommend!
Have visited this place several times and they always seem to mess up orders. They are also not very friendly. You ask them to remove one thing and double up on something else. They charge you extra for the double. That makes no sense when they took off one item. Just a suggestion for them, be more friendly with just a hello, thank you and a please come again. It will take you a long way. I wont give a one star because the food isnt bad, but the customer service really stinks. So only getting 2. They need to work on it alot. 👎👍
Crew is very nice and food is always hot but EVERY SINGLE TIME i come here I am either missing something or they’ve made something incorrectly. I dont have large orders, usually 5 or so items- and I dont make complicated switches, just requests for no beans or add onions or something. It’s just every single time.
Don’t waste your money, ordered a 12 pack and got no meat in my taco, the order was wrong, missing two items, lady at the register couldn’t remember that she didn’t give me any drinks. Tried calling for a refund but no answer. This place is the worst don’t make the same mistake I made.
Staff was super helpful. And the place was very clean which is a relief considering the state of the world. Everyone wore masks, the tables were cleaned after each customer, the food was fresh. All in all it was a great experience.
This Taco Bell is better than it used to be. Tyler M is awesome. The dining room was clean and the service was friendly and fast.
I will not go to this Taco Bell again!!!! THEY DID NOT HAVE SOAP IN THE WOMEN NOR MEN RESTROOMS. THERE WAS A SIGN ON THE DOOR STATING THEY WERE OUT. THIS MAKES NO SENSE!!!! WHY DIDNT THE MANAGER GO PURCHASE HAND SOAP??? THIS IS THE SAME RESTROOM THE WORKERS USE. THEY ARE BEYOND NASTY!!!! I WILL NOT EAT THERE AGAIN!!!!
Went to West Carroltons Taco Bell since Miamisburgs has such poor service. Bad decision...order was messed up, had to go back for half our food and not even a Cinitwist for an apology. I was also behind someone else who had their order messed up and they had to argue for 5 minutes to get it right. Never again, awful place.
I have to say one thing right off the bat.this fast food establishment is,t. Anything like it was when we were growing up,it has a clean ,friendly appearance,but lacks flavor and most of all Lacks ingredients .Ive never seen a Taco designed that small and tasteless in my life,dont waste youre appetite, terrible experience..Ho-Hum
I ordered 25 dollars worth of food and when I got home to eat my food the meat was cold and it looked like somebody smashed all of my tacos and nachos in the bag...I didnt check the order before I left the window because I figured but it being such a large order someone would have triple checked my order to make sure it was correct...to top it all off I asked a for a combination of sauces and only received 6 packs total!!! My Baja blast tasted like pure sugar meaning it was almost out and nobody inside the store cared to fix the problem smh... officially the worst fast food Ive ever received
Food was Taco Bell good. Drive thru in West Carrollton cant get the order right (as least for us) 15% of the time. How hard is it to count to 10??? Called manager and she said we are all human and mistakes happen. So next time I visit I will forget to pay, because Im human, and mistakes happen.
I ordered a bean and cheese burrito. There something extra in it: beef! I haven’t eaten meat in almost a decade! It made me physically ill after only eating a bite. I tried calling the store but they ignored my phone calls over 5 times. I am livid. I order these things that specifically don’t come with meat because I feel like it’s a simple task to make a non modified menu item that is already vegetarian, but there goes years of dedication. My stomach can literally not handle meat any more and Taco Bell beef?! Omg that’s literally the worst possible thing for me. I was physically ill because of it! This is not an excusable act after all the BS I put up with from this awful awful location. They literally can’t get anything right ever.
Food was good staff friendly.
Worse Taco Bell in the area. Called to talk to the manager and she was very ignorant with very poor leadership. I go through this drive thru weekly and they mess my order up almost everytime. It is always nachos and cheese. How hard is it to drop some nachos in a bag. I will no longer be a patron of this store.
Absolute worst experience Ive ever had at a restaurant in my entire life, the employees were so rude, absolutely down right hateful. The inside of the store was disgusting, the bathrooms were super nasty, no toilet paper or soap. I didnt even get helped or waited on, when my fiance and I walked in the lady rudely told us to order on our own using the kioask machine so we did then another guy walks in and orders, gets his food then after 5 mins of us standing there I nicely asked if anyone was going to help us, she says to the drive thru worker you go help them and he just stares at us? So I asked for a manager and got ignored, it was just absurd! So we jus left. I will never be returning here again and I dont recommend this place to anyone!
It was hot it was prepared neatly. The meat sauce in my chili cheese tasted FRESH? Idunno maybe I was deliriously hungry because Im going back...I might even get something with lettuce!!
Sloppy filthy mess. Like somebody thought they were funny when they slapped my food together. I thew it out when I got home. I would have taken pictures but I got this review the next day. POed to say the least.
The amount of sauce employees @ taco bell think need for 1 taco🤣🤣🤣🤣
The new look is awesome. It makes the place look like a Chipotle. The best part is watching your food being made right in front of you. Same great food and service from this location with a cool make over. I have been going to this location for several years now and can always expect the same top level of customer service as always. Keep up the awesome work guys and gals!
Long time for service. women at window was cussing and making a big scene over everything. wasn’t given napkins, nor a fork ever when i come here . why sell stuff that you need to eat with forks when you have no forks??
Decent food for the price. Its not real Mexican, its taco bell. However, watching all the employees stand around and play while I waited five minutes for them to even start my meal was rather annoying. Its not like they were waiting on product or anything. Everything they needed to cook my meal was already sitting there waiting for me in the steam tables. There was one guy there who looked like a manager, but there was no one there who acted like a manager.
Do NOT eat at this location! I ate here Monday night and got sick an hour later. I realized I had gotten food poisoning. I have spent the last four days throwing up because of this place! Whoever is running this store is doing a horrendous job because the food is clearly not kept at a proper temp. I never post reviews and I never contact corporate; but in this case I did both because this is absolutely ridiculous. Again, do NOT eat at this location! No one deserves to feel the way I have been.
Went into the West Carrollton location to get food and it was a horrible experience. Ordered my food and sat down to have a conversation with the family thinking theyd call my name in a reasonable time. Roughly 15 minutes went by and nothing. Started observing the counter and drive through after drive through order went out the window. After about 5 minutes of watching this another customer who ordered after I did got their food. So I went to the counter to inquire and they very few associates who where there didnt acknowledge me. Then as I stand there a manager brings an order to another customer who ordered after I did, and didnt acknowledge someone standing there. I had to ask where my food was, it apparently took a back burner to drive through customers and dining room customers with a smaller order. After I asked I got my food a half hour after ordering. I probably will go to the Miamisburg store next time. Or just go out to the mall.
Door was locked at 1pm with customers inside of the store. Then a very rude employee came to unlock the door, and told us that is was a 20 minute wait for food. There were 3 cars in drive thru and 8-12 people sitting down inside. Literally the worst experience Ive ever had at a fast food restaurant. Will drive up by the mall from now on. Screw this store.
Tried to go through Drive Thru at 1:45am. Hours posted say open until 2:30am. But the closed recording came on the speaker at the drive thru. All the lights are on and when we came around to the window we can see the chip warmer is still on with chips under it. Employee was in there dancing to music and wouldn’t look our way. When we tried to call the number listed it just rang and rang then it gave the busy signal. UNPROFESSIONAL and disappointing. We go out of our way to come to this Taco Bell because we thought it was better than the one closest to our house... now I’m not so sure. Maybe we should just write off Taco Bell all together 😒
I wish i could give Zero stars.... Drive through was a 20 minute wait for 3 cars. 10:30 on a Saturday Night (SO wasnt even crunch time) Half the order was in the bag and i shouldve been on my game and caught it but I wasnt. Drove to Germantown and wouldnt ya know it. Tried calling and got a Fax machine (Who uses a fax machine anymore?). Drove back and Lobby was closed, so had to wait another 30 minutes in Drive through. Was greeted with attitude from the start, Had to demand a Coupon for my trouble. Ive worked in the Service Industry and comparing Taco Bell loosely but come on.Just posted and read more of the reviews, Im amazed i havent gotten sick from this place. someone please shut this Store down. I really do enjoy the destroyed sign out front that has been like that for over a month. Should tell you something
Food at this visit was sub-par compared to other locations
Ive been coming to this location for years. My orders are always accurate. The staff is usually nice. And the tacos are always delicious!!!!
Worst experience I have ever had at a taco bell. Ordered food for my daughter and I (there were 4 people in front of us I believe), and quite a few came in after us along with a guy waiting one $4 door dash order. After ordering it took almost 30 minutes to get our food! Then what i ordered wasnt correct because they ran out of tortilla shells for the mini quesadillas (not mad about that as we were given a regular size quesadilla for the mini price). Due to having to wait SO long for our food, my daughter (18 months old) was now not a happy camper so we wasnt even able to sit and eat because she was throwing an absolute fit at this point so we went on home with our food. Got home and the other quesadilla that I ordered was supposed to be chicken and it was steak. While we were at the restaurant the manager had come to the counter several times telling customers that they ran out of different items on the menu oh and it wasnt her fault. Lol. Really? You are the manager and its the dinner rush! This taco bell in particular I generally never have any issues at and definitely left today with a difference in opinions of this location.
Charged my credit card 3x. Food was awful. Cold, didnt have ingredients that should have been included on order. Missing items. Management argued cashier didnt/couldnt have ran my credit card 3x without reentering the order. Advised to call my credit card company to CHECK IF THEY MESSED UP???!!!! Not concerned with complaint at all. Never will visit or recommend this location again!
Most of the times that I visit a Taco Bell it is hit or miss. We arrived at the West Carrollton Taco Bell shortly before noon on a Wednesday and we practically had the place to ourselves. This was our first time at this location. It was clean, the staff was friendly, we had our food in under 5 minutes and the best part... everything tasted fresh! Even the burrito shells were soft and chewy, rather than stale and crunchy! I was impressed! This location should teach the others how it is done! We will be back.
Went for lunch at 1 PM on a spring Saturday only to find doors locked. People inside trying to order. Employee finally came to door and explained there was a 20 minute wait and they were no longer taking orders to catch up. How ridiculous is this for a fast food restaurant during lunch time?!
Waited in like for 20 minutes with over 10 other cars just for someone to come out and say they have no staff in the building to make food? Your a fast food restraunt and it’s 8pm on a Saturday. Makes no sense.
Its a newly built Taco Bell and I have to say that the food has been quite good so far. The service has been fast and friendly so Im going to give it the 5 stars.
Very good, food was hot and to my liking.. Cadhier and order taker were very nice and took their time to ask if I needed anything else...
The customer service was exceptional. The gentlemen working were engaging and courteous. I will come back again hoping for the same experience. This crew is amazing. Go after midnight.
Fresh food and friendly service as always ...the new self order station was pretty cool
Food tasted fake.Was cold
Best taco bell in the area! I love their soft tacos because they put plenty of meat in them and not too much lettuce or cheese like most other taco bells.
Very nice employees for the most part & awesome service. The lines are a little long sometimes but thats about it! I dont know that Ive ever had a problem with this location!
The last 3 times i been there they stuff the boxes so full that they would bust id ask for napkins and didnt get asked for fire and mild n they put jus hot and diablo sauce
I ordered a taco party pack and asked for extra extra fire sauce at the speaker. I usually put 2 on each taco. When I pulled up to the window, I greeted the cashier, only to get the cold shoulder. I paid in cash and was again greeted with silence when I thanked her upon receiving my change. She didnt hand me a receipt either, which doesnt seem right, especially for a cash sale. It was another lady that gave me my food. I had a hunch that the first lady still didnt give me enough sauce, so I asked for more a second time. She told me the sauce was in the box already and seemed annoyed, but I insisted I needed more. I was right. Upon getting home, I found that there wasnt even enough sauce for each taco, let alone the extra that I had to practically beg for. I checked the box for a receipt to call, but there wasnt one. Total letdown by the West Carrollton Taco Bell. Situations like this make me reconsider where I buy dinner for my family.
I use the app to order/pay ahead. I get the custom Crave Box for five bucks, which is a good deal for a fast lunch.
The service was slow. Wasnt given napkins. Cost was too high for what I got. It was tasty, though.
The guy at the front counter that takes orders picks his nose and eats it right in front of you. His nails are long I assume so he can grab them out easier and more efficiently but seriously all jokes aside it’s disgusting and needs to be addressed. He’s wiping trays for customers with his booger hands and it’s gross please fix this before I have to throw this whole man in the trash can.
Very frustrating. I NEVER post anything but Im tired of paying for food that I dont receive or get the wrong food. Double check your orders before u give them to the customers.
Service was on the slow side. I got the 5$ chalupa box and asked for chicken. Though my chalupa was chicken there was no cheese or tomato and all three of the shells in the box were stale and/or broken. 1 star because I ate the garbage. Other than that 0 stars.
The nightshift crew is typically always good, I just absolutely hate because I work at the hospital and typically take my lunch after 12am. Sometimes I go and it says they are closed Ive even called ahead to see when they actually close and it always changes. Even though Im there before they close. Just very irritating because there is nothing else to eat on nightshift.
Taco was about equal to the customer service. You be the judge?
Taco Bell Just Isnt The Same Anymore And Nothing Taste Good Like It Use To. Dont Get Me Wrong They Are Very Clean At This Location But The Food It Just Tastes Like They Cook All Of It In The Same Oil And You Can Taste It. Thats terrible They Need To Really Change Their Oil For Different Food They Have To Cook For.
This is the slowest Taco Bell I have ever been to in my life. To try and speed up the process I ordered online, asked the front counter lady to check in my order (which I’ve done before so I know they can) and then proceeded to wait 30 minutes only to find out the girl at the front counter never checked our order in. I drive out of my way to not go to this Taco Bell anymore. If I could give it 0 stars I would.
Id give a half star if possible night shift sucks always items missing from orders ...orders always incorrectly made ... I mean how hard is it to look at a screen and do something correctly ..
Very slow, and didnt even get all my order
I went through the drive thru, say there for 5 mins. No one said anything or greeted me. So when I drive past the window. There’s a girl sitting there talking to someone like neither one of them heard the ding when I pulled up. Like I knows there’s people in there & there was cars there so there was no possible reason they couldn’t of taken my order! Very unprofessional.
After working a long day at work I thought Taco Bell sounded good. I should have kept going. I dont eat fast food often at all. I thought that it would be better since not getting it in the city because it is never good. I probably got the worse tacos that could have ever been made! I took a picture of what they gave me I couldnt eat it so I will probably eat tomorrow since I have to be up early. If any workers are reading this take pride of your job eat make things right next time for someone else if you cant do it for me.
Okay good. Not bad quality, just wasnt my favorite. Got to love the $5 Box deals. Sometimes this location has a long line in drive thru, and drive thru is set awkwardly, blocking traffic in parking lot or street.
Never opens on time in the morning, orders range from being completely wrong to inconsistent at best. Wait times can easily reach 5+ minutes even with one car ahead. Best bet is to avoid this taco bell if you value your time and/or money.
Rude AF!!I grab one of my order and everything felt apart worse l
I like coming here for breakfast, but they routinely mess up my order. Their sausage crunch wraps are great, until they run low on sausage. Then they still make your wrap, but put less than half the amount of sausage on it! Its very annoying.
Every time I go through the driver thru always at least a half an hour waiting on my food and half the time I will get home and they screwed my order up. Now I drive all the way to Taco Bell on Moraine even though I live in West Carrollton its worth the extra drive. They have much better service always friendly, never a long wait, and most importantly never screws my order up.
Not one employee new what I ordered yet I had a ticket with my ticket number I watch them throw away multiple orders ,so when they brought my order up I said its ticket number SO And So and she said OH I DONT KNOW ? So I checked the order myself ? Who are you hiring there ? More training is so needed since your losing money left and right for sure .
This franchise states they open up at 7 a.m. . I have been there are a total of four times in the past two months after 7 a.m. and no one answers the drive-thru and the doors are still locked. Even talk to a manager last week to ensure I had my facts straight. Will not be going there for breakfast again. Just lost a customer!
I waited over 20 minutes for a couple items. While we were there they messed up someones order 3 times. Then the lady calling out names was so quiet that I had to say them after her just so people could hear her. Then they didnt put sourcream on my husbands nacho supreme. Horrible service.
I’m not happy. I did my DoorDash order and I was missing a cheese quesadilla that I was indeed CHARGED for. I got told in quotes that “it wasn’t our problem and to take it up with DoorDash” I’m sorry, but I hate how I was treated! I will not be coming back to this location! Rude and insensitive !
Havent been there in a while. Usually get their fajitas but they have been discontinued so I tried something called a burito-taco. Wouldnt get it again. Meat the same as before. Sloppy and hard to eat. But the real problem is their help, under staffed and I dont think they want to be there. The one in West Carrollton is not very clean. Used to be one of my favorites but will try another location.
Ive been here at least 10 times this year and my order is ALWAYS wrong. I even went back and told them it was wrong, got the food home and it was still the wrong food.
Food was decent. Had to wait 20 minutes the 1st time. Did not get all of our food the1st time. Had to wait almost a 1/2 hour in the drive through to get the rest of our food because the lobby was closed. Not ok to inconvenience the customer because they screwed up.
Its good fast food. They do mess up orders often and theyre slow. I still go there.
Food was cold and not good. My potatoes were burnt and crunchy. Not satisfied at all.
Go ahead and close the store. It shouldnt take 45 minutes in the drive thru.
I was just in the drive through for 45 minutes. If I didn’t order on the app I would have left. They avaeraging about one car every 9 minutes. I don’t even know how that’s possible at a Taco Bell.
This is by far the best Taco Bell in the west Carrollton/Miamisburg area. The line is fast and the food is actually good. I have never been in the line when there is more than myself and one other car.
I’ve been coming to this Taco Bell for two years and never once has my order been right. If I could rate this zero stars I would. I managed a Taco Bell for three years, if you read the screen it’s truly not that hard to know what goes on what.
I absolutely love me some taco bell, but after we spent well over $30 one night about a month ago, and they totally gave us some one elses order, and still will not replace what we had to this day, and we had the receipt , no problem, right?? Nope, they said they could only replace the whole order with a $5 combo, hell nah!!! I went off the deep end, they called the popo, and kicked me out of the drive thru, lmao
Completely did the exact opposite order I asked for (not the first time) and then they don’t answer the phone at all when they do mess things up. Don’t go here under any circumstance. I don’t care how hungry you are. Starve or cook. Eating dinner from a vending machine would be more sufficient then eating here. Just don’t do it. You have been warned
Was just in drivethur place a $16 order around 940pm . Drove home Austin Landing area food wrong tryed calling store and no one will answer the damn phones . I work 2 shops over from this location and work as RGM in food . They have very bad customer service tonight.
For fast convenient and cheap food this location does well. The staff have stepped it up and are very pleasant and efficient.
I wish zero stars was an option. I just waited 20 mins on 4 tacos. This is where you go to wait and die. They had 2 people cooking and 2 just standing around and sweeping or staring at you while you wait. This is the WORST TACO BELL EVER!! I would have complain to a manager but they did not care, they were moving slower than a sloth. The guy at the counter was nice but Id rather pull all my hair out than have to come back to this place. Worst customer service, do not come here unless you have no where to be and have the patience of God.
F this place. Every time i come here they are out of beans. Please tell me how this happens. I’m a vegetarian and a bartender. When i get off work my options are limited. The cheese quesadilla I ordered as a substitute to the bean burrito was cold and cheese unmelted. Never again.
Cant get my order right for the 4th time! I love Taco Bell, but unfortunately, this is the closest location to me and it has ruined it all.Every time I order something is always wrong. Loaded Potato Grillers are supposed to have potatoes. Every single one of the grillers had zero potatoes. I guess 3 seconds of extra application is tough. Never going here again and never getting Taco Bell again. Awful, awful experience.
Food was the same, but the service was horrible. Of the 3 workers I saw 2 were on their phones. The pop machine had no ice, and the root beer and pepsi was flat. The lady in front of me in line just wanted a bag and was upset at how long it took to get someones attention. Luckily I am not over there to often.
Price and food quality are normal, but service is this locations worst quality. Slow and the employees look like they care less (even by minimum wage standards). Avoid this place if youre looking to get your food in a timely manner.
Great variety of food to choose from.
Great service, even as they were getting slammed late at night. And finally a Taco Bell that gets the order right the first time!
Serves has recently improved, was amazed at how well my food was made this time. The doritos loco taco caught me off guard when I took a bite and actually tasted doritos! Since they came out they have just tasted like pre licked doritos as most people know but this location made them to my expectations when they first started promoting them. Very pleased with my visit today.
I went through the drive-thru around 220 today and was genuinely impressed. Quick service, courteous employees, and the best part, my food actually looked like the pictures. Great crew today!
Went there tonight on my way home to get dinner for my mom & I. Sat in line for 45 minutes to an hour before FINALLY receiving my food, i get home my chicken quesadilla had maybe 3 pieces of chicken in it all together. My moms tacos were not supreme nor were they full to the top. Everything was right but it took WAAAY to long. I visit here pretty often and it has NEVER taken that long.7 months have passed, went there on my way home from work get home have no quesadilla in my bag(the only thing i ordered for my self), no sauce, and the taco shells were in pieces. 🤦♀️ EVERY time i come there theres an issue . 🤷♀️ wont be coming to this location anymore. 🤬One word DISSATISFIED !
My food was horrible they charge me one price when the menu said the other price clearly said 11.99 and they charged me 12.99
I honestly enjoyed their dishes and customer service, great area nearby to my apartment. The employees are always friendly. Will come visit again.
They keep messing up orders and take too long, especially in the evening.. Theyre kind of slower in the evening as well!
Food was right on. Couldnt believe how quick it was ready. Delicious, Taco Bell West Carrollton is great 😊
The service at this West Carrollton Taco Bell was spectacular. The lady at the drive-thru spewed with positivity. I decided to give the nacho box a try. This is the first time I tried nacho fries. The cheese sauce was extremely hot which is good. And it came with two different tacos that were satisfying one was a double decker and the other one was a Dorito taco.
I have been sitting in the drive thru line for 35 minutes and still havent even been able to order. There is no excuse for this long of a wait for taco bell except if there is only 1 or 2 workers which is highly unlikely.
Food doesnt taste the greatest and the employees arent very professional acting and they dont make your food in a sanitary way. The inside is filthy dirty and very unsanitary. They always mess your order up too. Never going back to this Taco Bell
I was door dashing and had to go inside and their we me and 3 other people inside and the service for inside was so slow and I was over 30 mins late on pick up time would be 5 if had faster service
Ohio is still playing with the pandemic restrictions, so only the drive through is open.
This is the best Taco Bell Ive ever been too. I live in miamisburg and Id rather drive here because I know the service is amazing. Always fast and fresh!
Literally out my meat in my tacos and my cheese and lettuce in the outside and wrapped it thought that was fine can someone with at least a little bit of since train these poeple
It was bad 15 minutes in drive thru and they still got my order wrong and the girl at the drive thru window should cover up all the hickeys on her neck white trash at the window.
3:15am (Friday night/ Saturday morning) Google maps says open till 4am.... so I drove there and theyre closed. The sign on their window also says open till 4am. Understandable if it were a holiday weekend or something. Im not mad, Im just disappointed.
Food was good for Taco Bell but they where out of lots of the drink choices and they tried to give us 2 mild sauces then of course always get an attitude when you ask for more sauce. But that is any restraunt.
Sat in drive thru waited 10 min nobody answered, pulled up to drive thru waited another 5 min one person put on headset and ingnored me. Walked in saw employees filing in from back. Still waiting on my order. Wont be coming back to this place. This place needs better management.
Food was good, service was great, received my order quickly
Clerks dont know their own menu. Ordered two habanero grilled, clearly marked on the poster behind the clerk for $1.49. Guy ended up charging two bucks each with some kind of habanero sauce on the side. Turned out to be pretty weak sauce too.
First taco bell Ive finished in a couple of years. I have to drive past all the dayton stores to go to west Carrollton.
I ordered $10 worth of food and was charged 45.04. The Manager offered no apology nor offered to refund. Will dispute with my bank. Bad service!
Food is always messy and not fresh. Service is a joke employed all hanging outside smoking late at night probely dont even wash their hands before making my food. This has happened more than once. Go to the taco bell in Miamisburg.
None of the employees I saw last night were wearing their masks correctly. All of them had their nose over the mask. Will not be coming to this location again.
It was horrible. Long wait time for food. Then was given the wrong order and told me thats what i ordered. Then would not listen when i said it was wrong order. Then tried to call them to fix this and no one would ever answer the phone.
I visit the store and they forgot to give me my taco. When you call the phone line stayed busy you cant even get through to talk to anyone.
Slow service and my order was wrong. This was after being asked four times to repeat my order. The good part is the price.
9 am and the lobby is still closed.......why??
Horrible service! Very slow order is always wrong. Called corporate and they still dont fix the problem. Every time you order there you wait 15-20 mins inside or drive thur.
You cant really go wrong with Taco Bell. The ability to customize your order makes it a top notch vegetarian or vegan fast food joint, which will have to suffice.
This place is always closed during open hours due to systems being down, we can only accept cash Refused to give me a receipt when I paid in cash and messed up my 59 dollar order. Refused to remedy because of no receipt. Got the run around and told to call corporate office because no manager was available. Called the store repeatedly no one ever answers and sends the calls to a fax line. Terrible customer service and this location deserves Zero stars
Service a lil slow,, Staff doing best they can...need workers
Got my food order wrong look at my send me first waited in line for I dont know maybe 45 to 50 minutes it was disgusting. Will never eat there again
I love taco bell however, they always forget to put something that you ordered in the bags, staff was kind of rude also
Dont go to this place they never get your order right and you never get all your food. Called there corporate office to complain and never got a call back or anything this is the last time I will ever eat there
Order Happy Hour Airheads blue raspberry Icee. Timing in the drive thru was not a long wait. Good customer service.
Food was wrong. Staff was laughing and it took 4 times to order 4 things and 3 out of the 4 things were made wrong. The cheese on the side was 1/4 full. I have had alot of bad service this location. I think its time to stop going to this location
Horrible service, noone knows whats going on. Guarantee to mess ur order up💯% of the time. Never going again!!!!
Because they had a sell going on, honestly the tacos havent changed since they were 50 cents each when they opened but prices played a huge part in why I dont eat there often
Its taco bell .....You will spend no less than 20-30 minutes in their drive thru. And if you say something, they whine and cry about being understaffed.
Had a big order with a lot of different items and they gave us everything the right way the first time. Definitely a good taco Bell to go to late night.
This used to be the best Taco Bell you could find but the last 10 times Ive been in order to burrito supreme give me it would be on the top with sour cream and vegetables will be in the middle and beans and be on the bottom and I mean this is happened over and over and the tacos were the same way its just I dont understand it
Love this Taco Bell, expect a wait and dont be rude if you have to! Sometimes short staffed but my food is always right.
Tried their new dragon fruit freeze. Was really good. Wished I had ordered a larger size.
Last two times have not been able to get order right after going through drive through. Always missing items
You will never visit a taco bell with slower service. Expect at least half an hour in the drive through.
The food was properly cooked and served hot as it should be which some fast food restaurants dont do.
Its 830 on a Saturday night. No one answered the drive thru, and the doors to the dine in were locked. But there are employees inside. No sign or anything to indicate closure.
Went there today and the Manager Ashley made probably the best chalupas Ive eaten in 10 years. Great job Ashley!
Drive thru open later than other taco bells in the area and had a friendly and accurate experience, which is always welcomed!
The doors say that the dining in opened at 7Am, went there at 7:40 Am and the doors were locked. I called and asked if they were open and upon telling me yes I asked why the door wasnt unlocked the worker then rudely commented that the doors are not unlocking and that I need to go to the drive thru, and if not then have a good day. Then hung up on me, lost my service
This is my Grandsons favorite place eat, so we frequent here at least once a week after Karate training. Love the interaction with employees.
Food was prepared fresh.... order two Doritos Locos tacos with have beans and 1/2 beef in a chalupa made the same way
Food was very disappointing and I love Taco Bell. Fries was soggy and cold. Asked for fresh fries. Beans in burrito was gritty. And food was skimpy.
It was a very nice visit the employees were very nice. Sharon Shelly I believe the cashiers name was very polite and everything and good job. I would love to go back again
Don’t try there new buffalo burritos or fries it is disgusting and way over priced. I will never eat Taco Bell again. And I was a regular
No drinks, no full box, did not give the chips and cheese, and took an hour.. Too busy not fast service at all.
It was good but the tables and floors could had been cleaned look like it was not touch after lunch rush you got time to stand you got time to clean
Never seems to get my order right. Has happened 3 times now. Will visit other Taco Bells.
Better than most of them
Seriously the longest wait ever. Fast food? Lol. 30-45 min wait. Drive down the st to the taco bell by the mall. Faster, friendlier service.
They are ok don’t listen
Every time I go here the foods cold and they always forget something
How do you have a closing time but aparently they do whatever they want and close whenever they feel like it. Get it together if u close at 2 when i pull up at 12:30 how is the store empty and closed
Drive thru Rollin customer service wonderful food hot and fresh thank YOU WC TACO BELL ....like they say im LOVIN IT lmao😂😂🖒🖒
Not fond of this location. Staff is LOUD and food is sloppy and inconsistent. I was told I couldnt order the new grande nacho box because it uses to much chips and the truck doesnt bring enough.
Manager was kind & understanding when I went in to have my order corrected & I got a bunch of freebies. Food was bomb :]
Very unprofessional. Sounded like a Bingo Hall inside with the workers. Trash talking customers, delivery drivers, etc.. that had just left the restuarant in front of other customers after they left the store. Wont be back.
Cant eat it any longer. Dont know what they changed about their meat. But it doesnt do me good.
They dont give you the food you pay for. When you get home you see youve payed for stuff and didnt get it. They also mess up your order.
Total reviews rating 3.4
199 Reviews for Taco Bell 2023:
Review №1
2021-09-15We live just down the road from this location and frequent this location, however lately the quality has gone downhill. While we tried to brush this off the first couple of times due to current events, issues continue to occur. While ordering, we were rushed and unable to talk to the person at the window because there was a bunch of background noise and people talking over and with who took our order.Items are missing, cold, or completely burnt lately. Normally this would be less of an issue, however its usually almost half the order thats had issues lately. We live only about 5 minutes away so things shouldnt be cold to the touch and slimy in that short of a drive. Trying to call the store, it took about 10-15 minutes to get ahold of anyone. The caller had an attitude right of the bat. Stated that we were calling to make a complaint and he chuckled and sighed. 15 minutes on the phone of him feeding around the bush and refusing to answer questions or offer any sort of replacement or refund. When I told them I had the order number on the receipt they said they dont even use order numbers? Over all not a good experience.
Review №2
2022-01-18I ordered the new Chipotle Cheddar Chalupa over the weekend. I placed my order via the app, and subbed chicken for the beef. I got all the way home to find beef on my taco. I paid extra for chicken, and I do not eat beef. I sent feedback to the restaurant, and have not heard back. This is the second order that theyve messed up recently, and the second one that they have not responded to my email and my request to be contacted.
Review №3
2022-07-05I guess I was annoying the individual at the drive thru line because I was receiving a lot of attitude when I didnt realize there was more than 1 size for the meal I ordered. I told them I didnt appreciate it, that I didnt go to Taco Bell often, and could make that happen a lot. After a long pause they asked if there was anything else. I ordered a 3rd meal and out came the attitude. I said you win and drove off. As I do not go to Taco Bell often not returning will not affect them much. I only went because my granddaughter asked for it. But I promise I will never ever return to Taco Bell again.
Review №4
2022-05-05Very unprofessional as seen in the picture below spending money on a chicken chipotle ranch almost $1.69 per item and they’re given 1 to 2 pieces of meat inside the wrap. When I came back to complain about my order the person that actually made the items for me came to the window and started cussing me out and then stomped off very unprofessional I will be contacting the manager and corporate tomorrow morning something needs to be done about this!
Review №5
2022-07-07Jamie, you’re amazing. Thank you for going the extra mile to make sure I had a gluten free meal. I could hug you! You absolutely made my night, can’t wait to t egg your friends bakery!
Review №6
2022-07-15The last few times Ive been to this location the service was horrible. They get your order wrong. They also ask you if you want any hot sauce but they dont put any in the bag. Tonight I ordered chips and cheese and they gave me an entire order of crumbs. There wasnt one solid chip in the order.
Review №7
2022-08-14Food was made way too greasy to the point the taco could not be separated from the wrapper. Also despite ordering a Cinnabon iced coffee, received a regular iced coffee instead and worker at the window insisted that is our iced coffee and chose to ignore me when I politely attempted to clarify the difference.
Review №8
2022-08-15I feel the quality was ok but I ordered a crunchwrap and it didnt have anything in it I was not impressed and I love taco bell but they could use more training ...
Review №9
2019-02-11We love Taco Bell! Its quick and many choices for everyone in our family of four. You can order through a self-service screen (two displays), via a person, or a drive through at this location! And the nacho fries are back! Enjoy! 😊
Review №10
2022-08-17One of the few places you can feed 3 people for $10. Food was good. Service was quick.