Delivery
Yes
Taco Bell in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 216-741-0024
Site: https://locations.tacobell.com/o...
Site: https://locations.tacobell.com/o...
Opening hours
- Monday:7AM–5AM
- Tuesday:7AM–5AM
- Wednesday:7AM–5AM
- Thursday:7AM–5AM
- Friday:7AM–5AM
- Saturday:7AM–5AM
- Sunday:7AM–4AM
Taco Bell in other cities:
Comments (199)
Its a Taco Bell. The tri-fecta (Brookpark, 150th, & Snow Rd) are all about the same in terms of quality, speed, and cleanliness. Id say above average for all TBs, but nothing to write home about. Do really miss the old look pre-COVID tho.I do go to these three enough that Im on a first name basis with them, haha. So when I tell you they are good, I have a LOT of times going to back that up 🤭🤭
During the day great, at night who knows when they closed or what you’ll get quality wise. Probably depends on who’s working
Food took a while late on Saturday night but was tasty when we got it!
This is by FAR THE WORST TACO BELL....IN EVERY CATEGORY.....They are EXTREMELY SLOW, THE SYSTEM IS ALWAYS DOWN, THE EMPLOYEES ARE VERY UNPROFESSIONAL AND DO NOT CARE AT ALL, THEY KEEP THE DINING ROOM CLOSED AT ALL TIMES STILL BLAMING IT ON COVID AFTER NOBODY IS CLOSED ANYMORE IN THE INSIDE, THEY NEVER HAVE WHAT U WANT.....DO NOT GO HERE!!
Ordered a few weeks ago and they messed up my order. Ordered through Uber and they couldnt make anything on my order! I honestly dont think I will be getting anything from this location ever again!
As good as any other Taco Bell. They seem to always get my order correct.
Wrost Taco Bell ever. I order Taco Bell from here in Uber eats they cancel and I order again but when the driver went to pick it up they said they don’t have it, they are just rude and lazy workers in there.
Did not put even half the amount of meat in my meal. I always get the Chalupa Cravings Box but was severely disappointed this time. It looks like there was about a tablespoon of meat spread down and then they threw as much lettuce in as possible.
Its hard to believe that anyone would need a review for taco bell. Consistently mediocre seems like the best description. Not terrible and not terribly satisfying either. Good to have around when you forget your lunch at home.
Extremely poor service and a very rude employee who should be fired. I was in the drive through lane almost a full five minutes at the squak box with no cars ahead of me when I honked my horn to get some service. Someone came on and said just a minute, then nothing for another 3 to 5 minutes until I honked again.He said that they wouldnt take my order because of my rudeness. There was a line of cars behind me and none in front of me. As I drove to the window, he told me to go on my way. If they were slammed, they could have said something at the squak box and apologized for the wait. But no, just being ignored while a line of cars formed behind me.I have been a regular customer at this Taco Bell for years. But that was the last time I will ever patronize this location. I have managed sales people before and I would never tolerate such poor manners and incompetence. I would have fired this guy on the spot.
What a change at this location. Dining room is often locked in the middle of the day? Long drive through lines. When dining room is open, only electronic ordering available. Staff isnt very nice or helpful to the people not comfortable using this technology, they shout out to anyone entering that they arent taking cash and orders must be placed on screens....
Why even have open hours if you’re going to be closed “temporarily”My latest review 7/18/22 gives them a one star. Lights on, I see four employees inside and one taking a smoke break. Hours say open until 5 and right into the drive thru he says sorry we’re closed.
Literally Everytime I come here I have to complain about the amount of lettuce thats on my food!! Every taco was 98% lettuce... Last time I check thats NOT what I came for!! If I wanted rabbit food Id get a freaking salad!! Word to the wise... Hold up the drive thru and CHECK YOUR FOOD... EAST CLEVELAND TACO BELL IS WORSE!! DONT WASTE YOUR TIME..
Ordered 3 soft taco Supreme. Received 3 soft tacos. No tomato no sour cream. Asked for hot sauce, got mild. Simple order totally screwed up.
Hit or miss on quality of food and the line can get very long.
Literally the slowest fast food restaurant I’ve ever been to. And once your 4 cars or less back you can’t drive away because of the curbs.If you have 30 minutes to spend just waiting to order then this is the place for you.My advice - stay far away. You could drive to the next closest Taco Bell, order, and get home before you’ll even get served here.
Young lady with tattoos on her arm and hands clearly dont want to be at work. Before I got to the window her tone was I dont want to be there. I got the window and she was rude and got upset she messed up my order. She asked for my CC to refund it. Remind you I paid with cash so u corrected her. After I thanked her again and she just closed the window upset. Long story short... Taco Bell you will not last with these type of employees.
One of the better stores. Usually quick service and the food is warm most of the time. Some days they are off but most days they are good. Never get any sauce though even after they ask.
Ordered through door dash my order went through and my dasher was there then all of a sudden the cancel my order with reason as to why this location sucks
Workers are hit or miss. Have been told to go home while trying to pick up a late night order over the app cause the drive through girl was on break. Also have not always received everything Ive ordered.Updated to one star because they got rid of online ordering all together. What a joke.
This is the second time Ive ordered chips and cheese from them in the past month. First of all they forgot the cheese and then today they forgot the chips, even when they asked what kind of sauce you want they always forget. They need to hire a new staff.
Guys were rude. At 9:40am I went through drive thru and the Arab kid (wish I had his name) told me they werent opening until 5mins. So I waited till 10. Went through again and immediately he said they werent serving breakfast and gave me like 2 seconds and rudely said HELLOOO!? I ended up ordering lunch anyways. Wish I got the receipt so I can reviewed it on Taco Bells website.
Their food is always sloppy and they add way to much cheddar cheese to their tacos and not enough chips with the bellgrande. The employees are phenomenal and polite. The food has got to get better though.
Horrible experience. Very long wait then they messed our order up. My daughter does not like meat so we selected no meat on the app when ordering. Well found out we got meat anyway when we got home. After the long wait that was just another disappointment. Get it together if you want to pay $15 and raise the prices on everything.
Always a line at 1030 at night and it takes 10 minutes for each car to move up. Waited behind 5 cars and almost an hour wait.Edit: 12/19/2020 @1050pmWent to give them a chance to redeem themselves and they failed. Sat behind 1 car as they waited for 10 minutes and they pulled forward because no one took their order. Then I moved to the speaker box and waited 5 minutes until someone finally asked me for my order. Its like they were just hanging out not wanting to work while there were 6 cars behind me waiting.6-6-2021 12:10am. Get to the drive through line with 3 cars ahead of me. 1 of them places an order then the next car leaves. The car in front of me gets to the box and he tell them they are closed. I pull up and same thing, at this point there are 6 cars behind me. They seriously need to hire more responsible people to run this location.
For just being TacoBell this location was pretty nice! The young lady at the window was very attentive and best suited for her position! Ive been to Many different locations, this one, Id say is in the top 3!!
Waited in line at the drive through for 25 minutes.... find out they dont serve the loaded taco fries any longer... so I leave empty handed... I could of got something else but I didnt want something else... would be so nice if they would communicate with people and let us know when they will stop offering a item... not the first time this had happened to me but it is the last....
The food was nice and fresh. The customer service was good. They were friendly. They offered additional foods. And I also got some beautiful sun set shots while being there. I was happy overall with my service. It was not a long wait either. I will definitely be coming back to this taco bell.
They raw it’s great every single time 10/10 will do again
They always mess up my food order, its annoying I only go there every few months and I am always missing something, a taco, or my nachos, it really sucks when I get home and the food isnt hot enough and its missing items
Computers are down nightly. If you dont want to be open just turn off the lights.
One of the best Taco Bells we have been to. Joshua S. was very nice and fast. He changed our mind about this Taco Bell as the service use to lack and now seems to be back on track.
Count your change at the drive thru…drove away with my order and checked when I got home…over charged me by 4-5 bucks and didn’t give me a receipt…BAD! Taco Bell BAD!
Yes, that is just a burrito thrown in the bag with no wrapper..seriously!?. How trashy not to mention unsanitary.
I drive an 8 ft 6 in sprinter van, the drive through sign that says the height limit is 9ft is bent and would hit my vehicle if I tried. The dining room is supposed to be open but they didnt bother unlocking the doors today
Drive the extra 5 minutes and find another taco joint. Youll wait 20-30 minutes in this ones drive through alone. Even if they arent busy youre still going to be waiting a while. If that sounds like fun to you go ahead. The real fun starts when you open your bag and notice no straws, napkins or sauce packets. Then the punchline is when you open the wrappers and notice you didnt even get what your ordered just a muddeled mess a half asleep employee dropped on the floor waited till it was cold to pick it up then wrap THEN set something on top of it then forgot it...then finally hands it out the window after you grew a beard and dosent say a word.
Terrible experience all around. Drive-thru wait was unbearably long. 30 minutes from start to finish. And theyve designed it such that you cannot get out of line. My order was made incorrectly as well. Definitely not the best Taco Bell location in town.
As slow as the drive thru was moving you would expect to have everything you ordered.. Nope, 10 items ordered 9 items received.. I was trying to feed the grandkids before leaving for work.. There was no time to go back thru to get the missing item.. Doubt Ill be going to this one again..
The taste and the value of the food were what youd expect from a Taco Bell. The customer service was non-existent. The cashier seemed like he may have some mental health issues but that wasnt the problem.I ordered a value box and I didnt receive my drink cup. There was a young lady who saw me place my order. And when she came up to the counter with the order I told her I just need my drink cup. She tells me this isnt your order. Then she proceeded to call out the order number/content.I was the only person waiting for food inside the restaurant. I show her my receipt and said I do believe thats my order. And I still didnt receive a drink cup. With no apology nor sincerity she hands me a cup and leaves. The moral of the story is that I think it must be time for me to upgrade my fast-casual dining experience. I used to love Taco Bell; in fact it was my favorite restaurant. But without solid customer service Ill never spend another dime at any of their locations.
If I could rate 0 stars I would. I could have went to a steak house and been served faster, we sat in line for over an hour with only 3 cars in front of us. We sat at the speaker for over 20 minutes with no greeting. Then when I screamed “hello” the reply I got was “oh sorry the car in front of you ordered $55 worth of food” the car had been gone for over 5 minutes with still NO other reply. I watched a car destroy the front end of their car and their property because the way the property is set up you cannot exit the drive through line. This is absolutely ridiculous and unacceptable service. I will NEVER visit this location again. I cannot express to you how terrible my experience was, you couldn’t pay me enough to come back.
Due to pandemic we were the only customers eating in. This made experience really safe. Food was good and service was fast. Only complaint is self service stations are gone making it a hassle to get what you need.
Food tastes like chemicals!!! Couldnt eat, wasted money.
Ive had a lot of orders messed up but never here. My food was fresh and hot and nothing got messed up. Theyre also very quick to get you in and out with the greatest satisfaction
I went here around 10 last night spent 37 mins in the drive thru just to be told they were out of multiple things. The employee was extremely rude said if you dont like it just leave. I said excuse me. Who do you think you are talking to like that. I asked to speak to the manager and the person who was rude said he was the manager. I pulled up to the window and said you dont speak to customers the way he did and he said no one said for you to come here. He argued with me for several mins. He also mentioned only 2 people work there the reason why the wait was so long. This was unacceptable on many levels. I will not being going back to this taco bell again and I recommend others follow suit. I will also be contacting corporate.
The General Manager of this store has a really bad attitude! I was at home trying to place a mobile order through the app and it didn’t go through and we ordered quesaritos since that’s the only way we can get them now, well we called and they said they will happily make them if we came through the drivethrough so we did I stared to order the quesaritos and then I had other items to place as well the GM after every item kept saying “Will that be all” in a rude way then proceeded to say “our dining room is opened” I only ordered a 42 dollar order. Now I’m a manager as well and I found that to be highly disrespectful. Managers should not act like that especially not the general managers.
Late night crew is a joke. I’ve tried coming here a couple times at night because I work nights and they’re one of the only places open late. One night I came they said they’re not taking cash only card. I say that’s fine and then they say never mind the card machine is down. I say ok can I pay cash and I got told no and they said I couldn’t order nothing. The next time I came I ordered through the app and waited about 45 minutes just to see that no progress was being made on my order. Went through the drive thru and said I had a mobile order then they said they couldn’t make my order because they were out of ground beef. They said I could cancel the order or wait another 30-45 minutes for ground beef to be made. Don’t go to this place if your hungry late at night.
This one is hit or miss 35% of the time they are on point the other 65% not so much but they get the full 3 stars because after you wait 15 to 35 min (the 15 min wait I was literally the only customer there and they still got my order wrong gave me a hard taco for a cheesey burrito) and if they actually get your order right the food is normally tasty enough its worth the hassle. Maybe they take so long because its all fresh so it taste better than other taco bells.
This location is always out of something.. today they had no chicken
Worst experience ever! The lights where off to purposely deceive the customers into thinking they where closed. The women named misty was rude and every peice of food we ordered was soggy like they put water all over it. We ordered no tomatoes on the nachos bellgrande because my girlfriend is allergic. Guess what? It had tomatoes on it. Dam thats crazy so I call up there and the lady would not answer. After one hour of non stop calling a man answered asks how can I help you. I tell him what happened and he hangs up in my face. Taco bell do yourself a favor fire misty before you lose all your customer s.
Burnt food found bugs in my food and straight up mad becuse they dont know how to pick up the phone do ever eat at this taco belll they are the worst at there jobs
A guilty pleasure of mine! Staff is nice and food is good, but our dorito tacos are always busted to pieces...
My fiance and I ordered food from here on May 1st in the evening and my fiance got sick and vomited it all back up after eating it. I was lucky I didnt get sick until the next day thanks Taco Bell
Its taco bell. The food is typically consistent. Service at this location is always top notch. Even when its busy, theyre still on top of their game. Shout-out to Misty J, we couldnt find vegetarian options and she said they would make anything we wanted vegetarian. Made my daughter very happy! Thanks for caring!
Slow service, but the quality of food is so worth it. I havent had better taco bell food experience. Highly recommend this location for your Taco Bell experience.
Burritos and tacos, quick bite eat on a late night.
I have been trying to get food from there late at night because of work, have been there 3 different times this week between the hours of 11PM and 3AM and each time they tell me they have no food. They let us sit in the drive through one night for 15 minutes before telling us anything. It used to be so good but has gone downhill recently.
I had gotten a 5$ nacho fry box & once I got home , I sat down too eat & opened my Doritos loco taco & I took a bite too find out that there was absolutely no meat on the taco & the shell was very stale & nasty & it’s just cheese & lettus !! My drinks tasted like water downed pop . I called Taco Bell too speak too the manager & she was very very rude too me !! Had no manners at all & she hung up on me & I tried too call back & she declined my call , then my father calls & they said bring the food in too the place & we get three & the manager was gone , a very nice worked said she had went home for the night . Never will I got there again , worst experience ever !! I’m so disappointed
Used to be the go-to for late night tacos. after tonight, I will never go here again. I waited almost 20 minutes for my food, the kid at the window/speaker was super rude and uninterested. then I get home and Im missing three things. I called the manager and she just essentially gave me an attitude, too, and said I can come back and get what Im missing or whatever I want to do. Unbelievable.
Always very nice in the drive thru, sad they were out of Baja blast the last 3 times Ive been though ☹️
This store didnt seem to know the vegan options available at most taco bells. Tried to order black bean burritos and had to explain how other stores have done. And they came out with cheese even though I had asked for fresco style. They did apologize and remake the order correctly, and it was delicious as always.
Dont go to the 150th but all the other ones are good
Good food fast service but the only complaint I have is that they did not take off the sour cream and didnt give me straws, mild sauce, or napkins
HORRIBLE. closes early ALL THE TIME. people walking in and out but wont serve drive thru an hour before they should be closed. trash
Every time I come to this location, items are missing from my order and on occasion I receive the wrong order entirely. Dont bother ordering any extra sides because you wont get them there. Today I ordered a triple double crunch wrap box. Substituted the cinnamon twists for nachos and cheese with an extra side of cheese. When I got home my nachos were pretty much all crushed, there wasnt any cheese sauce in my box and I was given a regular crunch wrap instead of the one advertised with the box. Im not coming back to this location for a while. On a positive note, the order taker/ cashier was courteous.
Smdh. Value menu is nothing get nothing. Forget one of my two items.This right here why any fast food business is lucky to be business and why a higher minimum wage is definitely not a case
I can always satisfy my vegetarian needs here! They are fast and clean too!
Restaurant has removed online ordering. Only reason I ever went was for the custom box that was an online exclusive.
This taco bell is better than the the taco bell closer to my house. However, make sure you check your food at the window. They routinely mess up my order. I paid for $11. 46 of food and only got 3 of my $1. 00 items. Im out $8.46. I hate taco bell.
Just left there tried to call and there’s no phone number, waited in line 30 min ordered a nachos bell grande get home has a ton of beans and small amount of meat that’s it. Umm I thought they had cheese and sour cream as well? Now my $8.00 is in the garbage
I went through the drive thru and I wanted to order some food. I told the drive thru employee my order, but kept interrupting my sentences when I tried explain how exactly I wanted everything. Then the drive thru employee said “you don’t have to be rude”. All I was trying to do was explain my order. Once I got to the window the supervisor said “you don’t have to talk to my employees like that”. When all I was trying to do was finish my order. They gave me such a rude attitude also. Then I proceeded to ask for her name and she wouldn’t give me her name. Terrible experience and terrible employees.
I get off work at 3am and almost nothing is open but this Taco Bell should be yet every time I go there they are out of beef or beans I can see one or two times but every time? I have been a closer for Taco Bell at a few different stores and we never had this issue to run out of the main proteins every single night this store really needs to get it together. I know about carryover so they don’t have any excuses to keep letting this happen beyond them just trying to go home faster this is pathetic and it’s loosing the store money
Went today and literally got the best crunch wrap Ive ever had in my life. So warm, cheesy and delicious!
Stood at the front counter for 10 minutes and was never served our acknowledged. There was a young lady stocking the prep table that spoke to me when I asked if the things she was carrying were a little hot, a joke. But she never told anyone that I was there now did the manager who was preparing Drive Thru food acknowledge me. I understand they appeared to be understaffed and extremely busy in drive thru but all I asked was to be acknowledged, I left and wont return to this location.
Casheir was a young girl ....male manger working with her.. lady two cars ahead was acting crazy about her chicken not beef lol.. they stayed calm and professional and kept a smile a great service!!!!!!! Way yo go guys
The majority of the customers are undignified and several staff only point when you ask for directions..poor customer service..i only went to walmart because Target was out of my item. Dont know if walmart had it because i left without purchasing anything. Good products usually but a bad environment.
Very unprofessional and a waste of my time and drive up there on my break from work. This was at 9:50 am. There were 4 cars I expected to be workers. I go through the drive through and No answer for 1 minute. I drive up to the window and no one in sight. I knock on the window and honk, still nothing. I drive to the front to see in and see a guy, so I go back around and do the same thing. Still no answer. I drive back to the front amd a different guy comes up and sees me amd immediately turns around amd leaves to the back. I honk and knock again. Very disappointed in the professionalism in this place. I never wrote a review before, but this really made me mad. I Will never go back there and still will call corporate.
This place needs a management check. Consistently closed 15 minutes before the 3am closing time. I personally know how annoying it is when someone comes right before close but thats your job and you gotta do it. Cant even tell you how much business this location loses out on to the Arbys next door. I gave them 5 chances and each time they dont even say anything untill you say hello? which is met with were closed. The last time I went the person in front of me was calling out countless times, obviously met with no answer. So I put it in reverse and went to Arbys. Ill be going tonight and if I get told were closed then I will be calling corporate. Hate to be the Karen but Ive been there, done that. No reason to be closing before the close time.
Customer service was great. The Doritos fries was not the best at this location. I need my tacos to be hot.
Weirdly the evening/night staff are probably the best Taco Bell in the area, always nice and sometimes funny, and get your food together correctly and with a smile. Daytime staff are split between those who clearly dont want to be there, and those who are struggling to keep track of any order with more than two items. Theres a guy whos often on register who I can tell is genuinely trying but even just entering orders seems to push his mental capacity to the breaking point.
Advertising what they dont have lettuce always soggy and they are always slow didnt use to be like this but service and quality has definitely went down hill
Messed up the order again. I mean, how hard is it to make hard tacos. Seriously? Useless
Slowest drive through service ever. It took over 20 minutes and only 6 or 7 cars were ahead of us. Granted, it was midnight, but that was ridiculous.
Tried and failed to get food from here again. This time they were open, but all the employees were on their phones in the back. When I finally got one to notice me, I ordered off the breakfast menu. You know, the one available at 9 am. I was told they dont have any eggs cooked and it would be a 10 minute wait. Pretty sure thats code for how bout you leave so we can go back to playing on our phones.Seriously, dont go to this Taco Bell. They dont actually serve anything and their management doesnt care.
No matter what time I go there is always a line due to it not being fast food..I wait in like for thirty minutes for four cars which sometimes only order a drink or like three things. Once you get to order your food they rush you to complete it.Me: id like a tacotaco bell employee: your total is $$.$$me: yeah...um id like more then a taco.This forces me to go to other places which i dislike cuz i love taco bell =/
Friendly and helpful window order employee at the drive thru. Order was all there and exactly as I ordered it. Am a little bummed no more shredded chicken and no more Mexican pizza though.
Just watched someone(a manager?) lock the doors. It was 10:30pm when the doors were locked, between me writing this at 10:40 I watched 3 people try to enter. Dining room hours are posted. Suppose to be open until 11pm. My dad and I got here at 10:10, so we had just gotten our food when we watched the doors lock since we are(were) dining in.
Everytime i show up theyre closed. And always within business hours online. Why not update hours accurately so people dont drive out here for no reason. Either theyre closing early when not supposed to or the hours need to be put online to the correct closing time
Horrible experience! EVERYTIME I GO IN THE EVENING THEY LIMIT US TO 3 ITEMS AND EVERYTIME OUR BAG IS HANDED THE FOOD IS WRONG. They never ever ever for a year now, can get any right!!!
Me and my friends went at prime time lunch hour and none of the machines were working and they didn’t even let us get drinks besides water. Only willing to serve us burritos and tacos. Very sassy employees and used disrespectful tones and you could tell they did not want to be there. You would be better off going to another place. STAY AWAY
Horrible service from the cashier, ordered 6 items and between each item, so walked away to talk with someone. Ordered nachos, the chips were almost all crushed. Tacos were barely wrapped. Too many Taco Bells around to ever come back here. Update... Again horrible, why do I come back here (well answer was Arbys line was too long). Broken hard tacos and the long hair pulled out of the sour cream in the chalupa was disgusting. Wish I can give negative stars!
Was alot faster this time at the drive thru
Great management, and very quick to resolve any issues.
The mens bathroom hand drier blows room temperature air instead of hot air. The light over the east side employee entrance/warehouse entrance was burned out.The food tasted fresh and was accurately prepared and promptly served.
I have never seen people move so slow in my life. If my daughter didnt want tacos I would have been gone already. This place is a mess, the cashier is holding up the wall.
Very slow service, rude drive thru workers waited in line for my order pick up order for 40 minutes also inside doors were locked even though other taco bell locations near me are all open.
For the past 3-4 months they havent gotten my order right. Today it took over 30 minutes and I was the 3rd person in line, and still missed part of my order.
Do people really deserve to be mistreated and they are paying ? Its not free food ! You have spend 5.00 in Ga to get through the line, the SPEAKER half works then ; There is no food on that imitation bread ? Get Home ! You dont have what you ORDER !! You already TIRE ! Is why you stopped in the first Place. Your already rotating between two other places to eat, that your tire of . ( about to cut you off ) make myself cook at nite like mom use to do ( home cooked ) at least it has nutrients ! And you KNOW YOU HAVE EATTEN !!! MOM I LOVE YOU AND YOU WERE RIGHT ....THE DRIVE THROUGH IS EVERYTHING BUT , THAT !!! 😔
I aint no problem at the Taco Bell in Brunswick I had a problem today on the Friday the 10th at the one at Parmatown the staff inside making the food taking the orders preferred to wait on the drive-thru and get their food out then the people inside the store waiting for their food it was six people inside I was in there half hour waiting for a couple items I noticed that they did for cars toy customer inside that is not right I paid the same amount as they do in the Drive-Thru
Pulled through trying to sop up the alcohol and there were: No Chalupas, No Black Beans, No Quesoritos, No Dessert, No 7 layer burritos, and even worse, no dang potatoes. rated the best at being the worst.
Im a otr truck driver, I called to place an order to pick up and was told by the manager Demetrius that he couldnt serve me if I walked up to the window, Ive ordered at this very store in the past and was never denied service. This manager was rude and had a very bad attitude, corporate will get a call.
Food was great. Order was wrong, but they did correct it. I would definitely recommend them.
Horrible rude SERVICE! Sat in drive thru line 40 minutes just to get cold nasty food. I am taking food back for my money back after sitting in my fridge for 8 days while trying to get RESOLUTION from corporate and waiting for store to call me back.
Convenient location, 2 tacos were missing on my order but the said I can come in later to claim the tacos. Came in the next day and it was fine...but, 2 trips total
Facility is clean, staff is friendly, food was fresh.
Always something at this place (cash only, credit only, out of something).. Pull in tonight and was told they were temporarily closed, that I could make an order in 5-10mins.. Funny when I took this pic of 5 employees outside smoking, they immediately went inside and served the next person in line.. This place needs new workers from management down..
Filthy tables , chairs , Floors and restrooms !Barley warm kinda cold food. No napkins in NONE of the napkin dispensers , no small lids. Not a good meal visit at all..We wont return to this location.
Nice prices but a bit slow on the orders
Extremely slow everyone seems like trailer trash and the lady at the window has a bad attitude. I been here 3 times (because it is 2 min from home) and every time i do i wait like i ordered a steak dinner at a high end restaurant. I guess it wouldntbe as bad if i didnt have to hear attitude and made to feel uncomfortable very damn time i come here. Keep it up and ill just go to burger King, KFC Mr Chicken or mccdonalds down the road
Love the food. Gotta check to see if they got the order right. Usually a wait for the food. Its always clean. Everyone Ive talked to there has been very friendly.
I have stopped in here a few times. The food is inconsistent. The nachos chips are just crumbs then then other time they are fine. Sometimes the nachos are loaded and other times barely enough to cover them. Service is also inconsistent.
I love Taco Bell! 3 Soft Taco Supreme meal is my favorite. They practiced all covid-19 rules. I would definitely go to this one.
I think the prices are reasonable and the food is good I like getting a bean burrito and taco service was good
Just passing through...Service ok. Good food.
Order is rarely correct.
I ordered a Nacho Bell Grande and the chips where not of fresh quality and there was not enough toppings. I paid for extra sour cream and it looked as if I did not got my extra sour cream. This was not one of my better Nacho Bell Grande
Eaten at a lot of Taco Bells, this one is pretty up there on legit. On the blue-moon I get something bad or an order messed up. But by and large the tacos are stuffed and everything tastes like it should. And the staff have always been friendly to me.
They get the order wrong or miss items every time we eat here
Went through the drive thru and no employees were wearing face coverings. They do not care about the safety of the community! Go anywhere else to eat safe!
They forgot to put up signs that said it was bring your kid to work day. Food was decent but it was hard to enjoy with a 7 year old playing lewd Youtube videos at full volume, and two 10 year olds in the corner singing to music as loud as they can. I get that its just Taco Bell, but come on, thats just ridiculous.
If I could give this place 0 stars I would. We waiting in line for 27 mins and all the tacos were maybe 1/4 full the nachos were super old. They forgot the cheese for the nachos. And forgot one of the buritos we ordered . Never going back.
Missed an item on my order I noticed when I got home I was missing a chalupa and they didnt give me a dollar back in my change. But it was ok. And my chalupa barely had any steak in it.
Amazing place, and atmosphere !! Great food, and great people working here!!
Used to love this location but lately it’s nothing but LONG wait times. I was just in the drive thru for 5 minutes and no movement at all. Back up and went to Memphis was in and out in no time.
I feel like they seem to not have enough people maybe but they do a wonderful job always. And have a great attitude!!
Not sure who the night time manager is but clearly they aren’t managing very much. Why is it every time I come to this location at night it’s also a lady outside smoking (tonight there was to lady’s). It’s always “were out of food for 30-45 minutes. I asked if I can purchase a drink an was told no🤔. I guess I’ll start spending my money at the one Memphis🤷🏻♀️
Location on Brookpark Rd and Ridge Rd. Pulled in at 10 minutes to 8pm, store was already closed, line full of people. Store is supposed to be open until 2am, with nothing posted that theyre closed, 6 hours early.
THE POTATO TACOS WERE THE WORST. HARD AND DARK POTATOES. WHEN I ASKED FOR FRESH POTATOES, THEY TOLD ME THAT THOSE WERE THE LAST ONES....AT 5PM? REALLY????
They are terrible, got there at 1am and they told us they were closed even though we knew they were not. Unbelievable that establishments act like this.
Waited in drive-thru line forever. Couldnt get my order taken while the one and only car was at the window awaiting food.
I used to come here pretty often for breakfast but not anymore. The breakfast burritos usually have scrambled eggs in them but not the last visit. Im not sure what kind of egg it was supposed to be inside but it was gross and I couldnt eat any of it. I wont take my chances again here.
Wish I could rate with zero stars but horrible customer service whenever I go here and never get my simple order right. Food taste horrible compare to other taco bells.
Management was taking control of this sinking ship. Watch alot of food getting thrown out and getting corrected. Watch car build outside make traffic horrible to enter or leave. Under staffed and it felt like none of the workers even cared...
I gave this a 1 star because apparently the reaper ranch double stacked taco doesnt exist anymore at this location, but the chipotle cheddar and the other one does.. I tried to get one for 3 weeks and theyre all out...
Food is delicious and everyone was friendly. Drive thru has been slow lately.
The last three - four times I’ve tried going, there has been a sign that says “temporarily closed”. Doesn’t seem temporary.
Im never ever one to complain but I was just stuck in this drive through line for 45 minutes...45....minutes. You guys gotta get it together because that definitely is not okay.
The staff here at this location are outstanding. I have been going here from some time now and I can tell you by far the best Taco bell I have ever been in my life. Even though the Taco Bell in the steel yard is close I take the drive to this location for a good taco.
Absolutely horrible service and disgusting food. Did not live up to my expectations whatsoever. They need to clean their soda fountain. Baha Blast taste like lake water. Save yourself the trip and go to Taco Bell at steelyard Commons.
I love this Taco Bell food is always good. The girl that takes the orders and pushes out is awesome. Shes always polite and happy.
Always a big line. It takes forever to get your food. And nine times out of 10 the orders are wrong
No masks worn by employees. When we questioned why they said, Because they were too busy. We will be too busy to ever go back.
Food was great quality but took awhile to get in the drive through. Overall, this is a decent Taco Bell; better than most.
Always my Fav bit one particular day a girl fixing food was talking in the lobby with gloves. She then saw a customer walk in an proceeded to fix food. Didnt bother to change gloves.
Got my order right
Cold good and ingredients were all over the out side of the burritos
Ladies behind the counter making food was constantly complaining loudly about something. Two girls back there were so slow they posted signs that the dining room was closed because they couldn’t keep up. YikesRevisited another day. Waited 15 min inside between food order taken and food received.
Always good always friendly but if its late you may want to call before going they are under staffed
If I could give it no stars I would literally sat in the drive thru line over 20 mins just at the order box and I couldn’t back out or pull forward so I had to sit there and wait and when I said something to the staff they shrugged there shoulders and continued there conversation turns out they knew someone personally in the drive through line and where having a full blown conversation 🤦🏼♂️P.S. I wrote this originally in the drive through line and just finally left got here at 7:32 left at 8:20 I waited an hour in this line and that is ridiculous
Good service! Delicious food for a snack!
In line 30 mins.. Thought food was supposed to be fast? Drive 5 mins up rd. Snow rd location dont take an hour for some tacos.
OMG 30 minutes to get through the drive through. Finally was about to place my order and was told to wait. They cleared out every car in front of me then finally took my order. Absolutely horrible!
Theyve got my order completely wrong more than once and service can be slow, but the food is good...
There are some people people got free food from taco bell and it has been going for a couple months . I dont think its not fare for people free food they need to pay too. I two people that get it free john bell and his friend too they need to pay to
Fast, friendly, accurate service.
The food at this taco bell location is horrible please do not let this place be your first time trying taco bell
Worst Tacobell in Cleveland area. Most mornings its hit or miss if they are even open, they change the menu on the inside, but not outside leaving you to guess what you can actually order AND the staff is all youmg kids who care more about their phones than doing their jobs. Avoud this Tacobell.
Service was slow and they didnt give us one of our tacos and the guy is kind of look high on drugs
Great service lime was really long bit the workers did great job of moving the line .
Fresh-ish. This isn’t as bad as a lot of southern Taco Bells and the food is good, but it takes them a while to serve you, even if it’s not busy.
Really fast service and everyone was really nice. Food was outstanding.
4 times in a row Ive gone and been missing multiple items that I was charged for, never going back, when a place is labeled notorious for not giving the right order out, theres a problem
Had the new bacon chicken club chalupa and it was amazing! Tender and juicy and perfectly assembled.
Would put no stars if I could..
Its an average taco Bell. Not so bad must of the time sometimes it will make you question your decision to stop there. Still recommend for that late night fix.
Not the best taco bell. Rarely is my order right and the last few visits the employees were more interested in talking to each other than anything else.
They didnt get my order right there pop machine was all watered down we told them they didnt seem to care bad service never going to there ever again.
They literally don’t listen to anything you say and always forget your food. You’ll pull out of the drive thru missing items.
This is hands down the worst taco bell on the planet. The staff is terrible and they are frequently making dumb excuses.
They actually got my order right. Friendly and helpful drive through attendant
They got order wrong! And tell me i dont have to have an attitude which i didnt just wanted what i ordered. And still got it wrong three times
It was good, weird when the employees went back and forth about who was going to serve me lol but my slightly complicated order was correct and and the food was good
Maybe Its my age, I dont know. But, it just seems like you cant get good service at these fast food places anymore. Thumbs down for this particular Taco Bell!
WORST LOCATION IN THE WORLD THEY ARE ALWAYS OUT OF EVERYTHING, “CLOSE EARLY”, AND LIE. NEVER EVER CAN GET ANYTHING PAST 11PM WITHOUT THIS HAPPENING. AND THE FOOD IS NEVER COOKED & COLD. HORRIBLE STAFF
Omar is awesome!!! Had a mishap with my order and he made it right and some! Thanks Omar!
No mild sauce.... like how does taco bell run out of mild sauce? Im disappointed....Never coming back here again. Trash all over the floor. Piss everywhere in the bathroom. Pop spilled everywhere by the fountain. Straight disgusted...
They were nice but only took credit or debit payments and they were missing quite a few items off of the menu.
Consistently great service at this location. Friendly, fast, clean, and accurate even if my order is large or complicated.
Slow service. Spent half an hour in line. I couldnt get out either. Stuck in their drivethru... Terrible.
Its Taco Bell and the food is pretty much what you would expect. Service is inconsistent, sometimes its quick and good, other times, not so much.
Everything was cold and the tortillas from the burritos hard like they were old and reheated. I could not even eat it.
This one is probably one of the best Taco Bell locations in the area. Everything we ordered was hot, looked like the picture and the order was correct.
Soooooooooo slowwwwwwww expect to wait 15 -20 min in the drive through, with only 3 cars in line. Should call this slow food rather than fast food.
Terrible service paid extra for sauce on 3 tacos and none of them had it plus the lettuce was old
Late night, food was good and fresh. Staff was very friendly.
Just another stomach upset adventure. Board of health needs to monitor how long food is sitting out before immature young adults feed the public
Late night, drive-thru was long but the food was hot and fresh
Wife ordered 3 regular tacos shells were stale on all of them they remade them and those 3 were also stale
Always running out of items and extremely slow service at drive thru
I dont go to taco bell
Total reviews rating 3.5
199 Reviews for Taco Bell 2023:
Review №1
2022-05-20There was a line but it moved swiftly. What I was most impressed with was the cashier made my order to save me money combo wise. Very nice. And the taco was actually filled. No pictures to show I ate it all...quickly.
Review №2
2022-05-03Both Cheese ONLY Quesadillas had queso sauce and NO Cheese. Why cant this very simple request ever be fulfilled?
Review №3
2022-05-24Rude employee says the touch screen is self explanatory and would not take my order at the register. Funny thing is that the item I wanted which has been available for decades is not on the touch screen. Perhaps they cant make pintos and cheese with red sauce. Finally after I complained a nice drive through worker ordered it for me on her end. Cameras everywhere watching the dining room and I think they need cameras watching the rude guy making food
Review №4
2022-08-06Walked in to order. Asked the name for the pickup order. Advised I was placing. Guy handling the drive thru snapped saying well you need to use the kiosk over there and walked away. Very very rude. I have never had an issue here before. Sad when you are treated so rudely for wanting to give business to an establishment. Makes it bad for all the other employees who were wonderful.
Review №5
2022-08-07This Taco Bell is consistently the worst location I’ve been too. I’ve had multiple problems when visiting here. For one, how is the drive through cash only but I can go inside and pay at a kiosk? I’ve also visited this location during hours it is open and have been told at the drive through they are not serving ( again, multiple times). You are better off going to downtown Parma than here.
Review №6
2022-05-06This Taco Bell used to be good, well haha last night was ridiculous lol I ordered food, everything seemed fine. Halfway through the order, I get interrupted by the employee stating that the fryers were down. He apologized for not mentioning it in the beginning... Ok so I changed my order, pull up to the window where I waited for a while, then instructed to pull to the doors in front to wait. I did. The employee comes out and didnt want to get wet from a few drops of rain and asks ME to back up a little bit. This now, angered me. You already had me wait for an order that when I got it, was cold and on items that do not take long to prepare. They were thrown together, wrapped up and placed in the bag. I should have went to Swensons right next door. Hindsight is 20/20 right?
Review №7
2022-08-10Absolutely the worse taco bell in Cleveland. They are ALWAYS out of something and extremely slow. My latest trip there i was told cash only. I didnt have cash so i had to sit trapped 20 minutes waiting for the drive thro to clear out. The drive thro lane has boulders on the side so you cant pull out once you get in. God forbid you have an emergency and need to leave. Nope! You are stuck and at the mercy of the super slow employees! Fix the drive thro lane, fix your credit card swiper, and have a full menu for once!
Review №8
2021-04-17Just went for my kidscravings. There was almost no meat, all ingredients were shoved to one side of the tacos, which was the only item offered at the time, which I understand having a limited menu late night but the tacos were literally almost no meat and poorly put together. So disappointed. They basically ate taco shells with lettuce and tomato pushed to one side of the shell. Eew.
Review №9
2022-04-30Great drive thru customer service.I was just served thee most perfect steak power bowl and nachos bellgrande Ive ever been served at any Taco Bell ever.I should have taken a photo. It was Hollywood ready.
Review №10
2022-05-25Great customer service. My order was missing somethings. But the guy at the drive thru was very nice and social.