Taco Bell in Avon Lake
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Avon Lake, Lorain County, Ohio, US
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Site: https://locations.tacobell.com/o...
- Monday:8AM–3AM
- Tuesday:8AM–3AM
- Wednesday:8AM–3AM
- Thursday:8AM–3AM
- Friday:8AM–4AM
- Saturday:8AM–4AM
- Sunday:8AM–3AM
Other Fast food restaurant Nearby:
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3.4 ·(199)from this place 1 mi
This mcdonalds location is great. they have never messed up on my order, always have been willin...
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4.2 ·(94)from this place 1 mi
Solid fast-food place. Not the best gyro but for a convenient option it works. The Chicken Philly...
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3.4 ·(45)from this place 2 mi
The individual working with the Deadpool pins on their visor is probably the most absolutely unpl...
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4.1 ·(199)from this place 2 mi
My order was quite large and was prepared accurately. My only complaint was the girl at the drive...
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3.7 ·(199)from this place 2 mi
This is the first time that Ive ever been to Panda Express. Upon walking through the door we were...
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4.5 ·(199)from this place 2 mi
Quick and friendly service. Good food. Their burgers are sweet so in my opinion so they have a di...
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4.5 ·(199)from this place 2 mi
First time there and it was very pleasurable. Customer service was excellent and food was delicio...
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4.1 ·(199)from this place 2 mi
I come here pretty often because its the only place open late at night. The food is great, worker...
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3.7 ·(25)from this place 2 mi
If there was a choice to give you 0 stars I would. I’m a delivery driver which means I drive for ...
Taco Bell in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I typically have no complaints about this location other than occasionally forgetting sauce. This 1 star is for whatever brainiac put the this location closed today on the pickup window instead of the speaker/menu. Thanks for wasting 15 minutes of my half hour lunch break
This taco bell is HORRIBLE. i ordered nothing that involved a fork, with a drink. i got a fork instead of a straw, no sauce packets that i asked for, and one of the workers, anthony i think it was, was laughing and being loud the whole time being completely unprofessional. horrible experience
Incredibly slow service. Orders always incorrect and when you call to ask for help for the order they messed up the employees who answer the phone basically mock you. “I’m not sure if the dining room is open, you’ll have to come up and check.” “Your order was wrong? OH NO! I’M SOOOO SORRY THAT HAPPENED TO YOU!” in and obvious mocking tone.Management and really needs to train their employees here.
This store is a joke. They have the lobby closed so you are forced to go through the drive through. Which is fine until you have more than one order in your car. If you have more than one order than it cant be anything more than 7 dollars. They say its taco bells policy but it isnt like that anywhere else. You cant even do an online order and pick it up and have another order on top of that. They will make you go through the drive thru twice. Not impressed.
This is usually my favorite Taco Bell but today on March 13, 2021 at 3:20 PM I got the worlds worst service complements of a manager! She refused to give me two extra sauces for my Chalupa. I guess she is in the back personally making them and did not have the energy to make two more required to eat those dry things. It’s a shame how people who apply for customer service jobs never seem to want to do their actual jobs with good attitudes. I will never go there again and trust that I did place a call to corporate! Just ghetto.
Not the best Taco Bell . The girl working the drive thru was like disoriented like she was lost and couldnt figure out were she was. I dont know but she had my order all the way wrong gave me drinks without asking what I want gave me food that wasnt even asked for as in I wanted cinnamon tots but gave me cinnamon twist when back threw was told they ran out so why give me the cinnamon twist very unprofessional management and the food was hard like it had been sitting alot time.
I do GrubHub. This unit of Taco Bell treats me really well. The manager let me know that things are back to where we can come into the Restaurant. I always like this much better that way I have a personal contact with staff. People person cant help it. Keep up the great work.
This place is almost never open even during their “open” hours. I’ll even see employees inside, it’s like they just choose to ignore the drive thru. At least turn off the lights and put a closed sign on the drive thru screen if you’re not taking customers. Guess you don’t want my business anymore.
The worst Taco Bell ever. There is always a long wait, and most of the time the food isnt cooked properly. I have never been to a Taco Bell the serves crunchy rice, yet this place thinks thats how it should be cooked. I also wish they had a better drive thru so people could get out of line. You shouldnt have to wait in a fast food line for over 25 minutes for your order. If you have never been here, dont bother. There is a Taco Bell on Detroit in Avon that is way better and worth the drive.
Charging to swap hard shell tacos with soft shell with meals? Come on! They are the same price if you buy them separate why would you charge an extra 50 cents per taco to change from hard shell to soft shell? Nickle and dime every step of the way. Will not be going back to this Taco Bell. They also charge $5.50 for the $5.00 boxes, why? Who knows.
This place has the most illogical order policy. The dining room is closed so everyone is forced to use the drive thru. However, if you have multiple orders in one vehicle they wont let you spend more than $7 each. Dont try to order off the combo menu. Oh but its fine if 4 people order 1 item each from the value menu. Also they change their covid procedures depending if you are wearing a mask. No mask, no cup for the credit card handling. If you have a mask then they decide to use the cup. Stop with the games and treat everyone the same.
Both website and door decals state inside is open but it wasnt. As a truck driver i came out of my way and parked for a waste of time i wont come back ever. Ppl dont understand what an inconvenience this is for fake info or lazy workers that lock the door for less work when clearly supposed to be open
I owe you a huge apology. I left a scathing review on here that was intended for a different location. In reality, we recently had an excellent experience here. Prompt, polite, friendly service and some of the freshest Taco Bell weve ever had. Sorry for the confusion. Thanks for doing such a great job.
This location used to be open until 4am, which was great since I get off work at 2:30am. Then they changed it to 3am. But many times they will stop acknowledging people at the drive thru before 2:45. The employees are always friendly and the food is always delicious but why continue to close before the posted time? I was just there and it was 2:42 and they shut the drive thru sign off as I pulled in and never took my order.Update: Open later in the summer but still stop taking orders early. 7/24 3:28am no one there.
I called taco bell for a situation that happened. I asked to talk to the manager and the lady that answered said she was. I was explaining what happened when she stepped away from the phone and with attitude told someone else to talk to me she was not. Another lady came to phone and said she was the manager. I said I thought I was just talking to the manager and that I heard what she was saying about me. I asked to have the owners phone number or the corporate phone number. She said it was on google and hung up on me. This is where I found this review section. I also found that they are open at 3 am. Not closed at 9. If you are closed and look like you are open you should at least tell the person sitting at the drive thru menu to order for over 5 mins that you are closed immediately. Do not waste their precious time because the whole crew is running around changing signs. So he spent his money at McDonalds. To him as he drive off it seemed the van behind him was able to order. He was going there to get his sick mom the only thing she likes to eat. He was not able to take of mom. What customer service!!!!!!
Its a taco bell. We eat lots of tb because my wife is a vegetarian. This is an OK one. Some are better. Its a remodeled one and nice but parking lot is small. It can be a while to get food so no 5 star. But its clean inside and out. Rarely is there an order issue thats not handled quickly.
Just stopped in there for a evening meal. Unless you get the deals they offer, Taco Bell is not the low cost leader. Small Pepsi was $1.76? Yikes. I mean a small, 16 oz. But in spite of that, the Taco Supremes I ordered and the bowl dinner my wife ordered were excellent. The drinks seemed calibrated, although I am not a Pepsi fan. So, a good, qsr ( quick service restaurant ) experience. I cant or wont give 5 stars for almost a $2 small drink, so 4 stars it is.
No lettuce! How is that possible?! The worst part about ordering at Taco Bell is you cant get out of the drive-thru line if something like no lettuce is thrown at you while youre ordering. I would not recommend ordering anything from Taco Bell with lettuce if they are out of lettuce. The tacos were naked without lettuce. I suppose it would pose a health hazard if someone took initiative and went to a grocery store for lettuce? Maybe get some from another local Taco Belll?
The last 3 times we have been here the order was messed up. We asked for no veggies on nachos bellgrande and got tomatoes. Forgot to give me the bean burrito I ordered last time. Forgot the mini chicken quesadilla this time. Both times they handed it to me when i walked inside,but no apology or anything! Just oh heres the food you paid for!! We are going to just spend the extra 4 minutes to drive to Avon from now on.
Food was good compared to some other locations and its easily accessible. Took off a star since it took the cashier a while to figure out how to make a substitution on my order. Thankfully there wasnt a line getting held up on account of this. Other than that.... Its a Taco Bell
Zero stars we ordered online. Went to pick up on our 30 min lunch break and they had a hand written note saying they were closed early. There were workers inside and refused to answer the phone or come to the window. And the app charged the card. Horrible experience wasted whole lunch break. And got ripped off.
I cannot explain in words how much I hate this location. My order is always messed up...the customer service is horrible. I went through the drive thru tonight 9-5-15 around 11pm. When I got home I sat down to eat the taco bell I spent $15 on. First my chalupa had a smashed what looked like a mosquito on the outer shell. I put it aside and tried to think of it as just an accident then I went to eat my soft taco with a smash bug on the taco shell. Im disgusted. When I called to complain I was not rude but I felt like I was talking to a teenage boy with the attitude of a 13 year old girl. He said he was the manager but did not do anything to fix this situation. I need to know who to contact I have pictures with the bugs on my food to go along with my complaint. Im a lomg time taco bell fan I even ask for taco bell gift cards for holidays and birthdays but never again.
Why is at every night a 1 am when you are open etheir say there computer is down or under staffed every fing time I get off work to go eat and the only thing open is taco Bell the night manager seem to not do her job right I will be calling the corporate office on this and hope this gets fixed soon
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3.6 (199 comments)
Review №1
2022-04-16Go through drive thru, ordered 2 nacho fries, about to drive away, eat one and they are old and soggy. While still in the drive thru ask then if I can pull around and get fresh ones (as I use to manage fast food establishments, so I know expired food), I pull over, and walk in 5 minutes later, still waiting so I am thinking they just came up...nope. I get a bag, this is what it looks like, same old stale fries. THROW FOOD AWAY when the time is expired! Same thing yesterday, get 2 spicy potatoes soft tacos, potatoes are hard as a rock. I will never be back. Waste of money. Teach staff to follow regulations!!!!!
Review №2
2022-06-02Its fast food and in that context it isnt bad.If you want to eat at somewhere with appetizers try a restaurant. Like any place like this the food you get will be hit or miss.BUT....they are open very late for when you must have tacos. 🌮
Review №3
2022-04-27Service is slow but everything is made just prior to purchase.Wish they would have more advertising showing that they are open. (they closed down for awhile and had limited hours previously) BK across the street closed down & we need this fast food restaurant in the city.
Review №4
2022-01-14Amazing customer service. I was very hungry this evening and the employees on shift tonight gave me exactly what i needed. I ordered a 12 pack of cinnabon delights and was absolutely in awe when i opened the bag to 23 of the delicious golden nuggets. Beyond satisfied with this experience and absolutely will be coming back. I will remember this for the rest of my life
Review №5
2022-02-03Under new management an open till 3a.m. again. They actually got my order right an done like a fast food restaurant. Very very happy with the new management an service.
Review №6
2022-03-03Service was polite and quick, but there was zero cinnamon sugar on the cinnamon twists. Upon returning, they quickly and politely replaced that item.
Review №7
2021-12-15First off, I rarely rate five stars anymore. It takes alot to impress me. This taco bell nailed it. The customer service was the best by far for this city out of all the restaurants out that way. Friendly, helpful, and ready to serve. There is a little bit of a waiting period for your food. But when you get it; its hot. Be careful.
Review №8
2022-06-04Best taco bell Ive been to.Friendly and efficient staff food was great and tasted fresh!
Review №9
2022-04-02Not reliable whatsoever. More often randomly closed than open when I stop. DoorDash order today confirmed by the store, driver went there, then Taco Bell cancelled the order 20 minutes after confirming it. Just close already.
Review №10
2022-06-216.20.2022, night crew going into 6.21 made the best Taco Bell I’ve ever had