TA Truck Service in Napoleon
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Napoleon, Henry County, Ohio, US
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Site: https://www.ta-petro.com/locatio...
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:8AM–5PM
- Sunday:8AM–5PM
TA Truck Service in other cities:
At this shop , I did oil change ultimate package which is the top and most expensive one they have for my freightliner casscadia 2015 and I tipped the technician just to be nice and make them happy,and after I left the shop for about 20-30 miles on the road I heard something dropped from underneath my truck and I thought it was peace of rock or something, anyway, then I decided to wash the truck and the engine too , and I did that at Blue Beacon in Ft Wayne IN and second day I said let’s check the engine and the oil level and all the good stuff under the hood , and I was shocked, I found oil cap filler wasn’t there ( see the pictures) and the fuel filter wasn’t tightened properly at all , so I decided to get back to them and have them drain all the oil out and change the filter because the people at Blue Beacon washed the engine for about 5 minutes with all that water it may got inside the engine , but did they admit it, did they apologize for the terribly mistakes, none of that , they treated me like I am a liar and making it up and did not want to get the oil drained out and change the filter and for about 3 hours arguing with all denial from the lady at counter I told her: get that oil out of the engine of my truck and I will pay for it , but I will take you guys to the court for it , then after they heard the court and filing complaint with Ohio state they decided to do it with out charging me for it ..They wasted my time for about 3.5 hours giving me a hard time and denying me and treating me like I am a liar, shame on you Petro and never again..
Total reviews rating 3.4
40 Reviews for TA Truck Service 2023:
Review №1
2022-05-14I was only 10 miles from this place when my tires blew out. I call them at about 1pm on a Saturday and I was told that it would be about 4 or 4:30 maybe 5pm before they could come out. I called again at 4:40 and was told the they was finishing up the the last truck in in bay for the day and that they was closing up at 5pm. All these people did was lied from the moment I called them. I wont be calling or doing business with them anymore.
Review №2
2022-06-24How many 1 stars before you realize its you!People read these and go down the road why would anybody stop at a rude slow place we have enough of that in our lives!
Review №3
2021-12-09I made an appointment to come here and got the worst experience of my life. I left to get parts from Loves and got everything done with great customer service. STAY AWAY FROM THIS PLACE . RUDE AND JOSH doesn’t want to work.
Review №4
2021-07-22I visited this truck stop and was so disappointed in the condition of it. The restrooms is a total disaster. The toilet wouldnt flush as well as toilet tissue and paper towel all over the floor. The sink was hanging off the vanity, no paper towels in the dispensers. My guess is from all of it being on the floor. On top of everything I wake up this morning and decided to grab a bite to eat and everything I looked at was burnt to the point I couldnt determine the pancakes from the sausages considering both look like hockey pucks. So highly disappointed. As a professional truck driver this place is in the worst condition Ive come across. Highly disappointed.
Review №5
2022-03-24I went for wash out and I was trying to tell him simple thing but he doesn’t want to hear at all!!!
Review №6
2022-04-03Lady at TA truck service desk (parts)is very rude if you buy something she will smile if you are returning it she said why you buy it . Worst customer service
Review №7
2021-08-14Ok lets get this straight, oil change on semi, drain oil and screw off filter. Screw on new filter and fill with oil.Oil change f350 7.6 l diesel hot shot. Drain oil,screw off filter. Screw on new filter and fill with oil. I had the filters and takes same oil as semi but technician was not comfortable doing service.??????
Review №8
2020-09-19Been here 6 hours waiting to be called in for service on a trailer. Good thing Im on 34 hour break. Ive been told that their company policy is that roadside services are priority. Do I have to go out on the road to get done faster?
Review №9
2022-04-11Very clean and nice place to work
Review №10
2021-07-20RJ and Regina are amazing to work with! Could not ask for a better shop. Go here over the Loves across the street!!