Superlube Complete Car Care Center in Avon
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Avon, Lorain County, Ohio, US
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Site: http://www.superlubecarcare.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–4PM
- Sunday:Closed
Superlube Complete Car Care Center in other cities:
Jim and his crew are awesome and we have received great service each time we have brought the cars in. They are fair and honest and do great work. We will definitely keep taking our cars there and will tell all our friends about Superlube in Avon. Very knowledgeable too and great pricing too. It feels good to have a local place to service our cars in such an honest way!
I would highly recommend Superlube Avon. They are very professional and provide excellent service. I have visited them several times and I have never had a problem. Prices are very reasonable and you can just walk-in rather than make an appointment for basic services. One of my wind shield wipers broke and they fixed very quickly at a very reasonable price.
One of the best auto shop experiences Ive ever had! James was one of the most knowledgeable and honest technician/managers Ive ever dealt with. Better than fair prices, extensive explanation on possible services, and honestyon services we didnt need another shop told us we did. Fast service and they support veterans to boot! THANK YOU SO MUCH!
I have taken three cars to these guys and each time it has been a great experience. Jim has always been helpful and honest- not just trying to sell me on services that I dont need. One never wants to spend the time or money to take their car in to the shop, but Jim and his crew help make the experience a positive one, quality repairs for a good price, and they stand behind their work. I recommend them to my friends and family.
I have been going to SuperLube for many years. The service has always been great. This past experience at the Avon location was excellent. Jim the manager is very knowledgeable, honest, and reliable. He is one of the reasons I keep coming back. There prices are so much better than the car dealers and other automotive repair places.
We had an issue with our car after driving through a deep puddle and stalling out. The engine wasnt working properly and had to get it towed in. I had called the Avon Super Lube and spoken to Jim before getting it towed getting it towed, and he actually tried to give me advice so that I wouldnt have had to bring the car in st all. Unfortunately, my engine was so full of water that it had to be brought in and worked on. Even so, Jim made a point of being ready for it as soon as it arrived and kept me updated the whole time. Very professional and customer-focused. It is always comforting to know when you have found a trustworthy autobody shop, and the Super Lube in Avon is definitely one of them.
I rarely write a review, but I felt I have to !I took my mom’s old Corolla for an engine light check, they charged me 70$ for diagnostics, and gave me an estimate of $655 to fix the problem . So I decided to shop around, and It turned out to be a $240 job for exactly the same thing !!!I will never do business with these guys ever again. They are highly overpriced !!!
Always great service with integrity. On one occasion, I went in for a tire rotation and balance and would have easily paid for both; however, the attendant told me that one of my tires was still properly balanced. He checked another tire and told me that it was balanced as well and then subsequently told me there was no reason to get my tires balanced on that occasion. I then was only charged for a rotation instead of both a rotation and balance. And today, I went in to get a valve stem replaced on one of my tires and they told me, upon further evaluation, that the stem was good and that a small small piece of ice clogged it. They unclogged it and didnt charge me anything for fixing it. I offered to at least pay for their service and time and they told me not to worry about it. On yet another occasion, I watched an elderly lady ask for all kinds of service for her vehicle and they didnt take advantage of her. Instead, they told her that only half of what she requested was necessary and they fully explained why. Instead of this woman paying $300 for service that they could have easily done, they only did what was necessary, saving her about $150. This kind of integrity and character in a business service is greatly appreciated by me and their customers. I recommend you get your vehicle serviced there.
I had recently installed a stainless steel bolt on muffler system myself and it needed some bolts tightened. Being on jack stands this was a huge pain for me as a home mechanic. I noticed that their website mentioned custom exhausts. I gave them a call and they told me to come in and they would have a look to see if they could tighten it up for me. They put the car up on a lift, grabbed a few wrenches, and tightened it all up for me. When I asked what I owed them they told me it was on the house. I was there for probably about 15 minutes. The staff was super friendly and helpful. They were up front and did not try and scam me into any services while I was there. I would definitely return in the future for any car needs.
The counter guy was friendly and the shop is pristine and looks professional. Service prices are mid tier when compared to other garages but when you get service their, the work seems professional, well done, and speedy so definitely a shop to consider of in the area. Their is definitely cheaper but you would compromise time or professionalism when it comes to other shops.
In a crunch for auto repair no time for waiting with car dealership. Decided to comb the neighborhood for auto care. Not thrilled, because of so many unpleasant experiences. Stopped by superlube (wasnt my first choice) and then lol well I havent been back to the dealership since! First appearance super clean shop second JIM THAT SUPER ENGAGING SMILE with approachable personality and all in for getting the job done! Thirdly a time conscious awareness and loaner and then I was hooked. I am a sincerely pleased customer a few years in and I highly recommend!Thank you Jim and thank you for such an AWEWOMEand pleasant crew!
I came to Avon shopping and my brakes went out. I googled car care and this store came up and was open! Jim got me right in, fixed the car and gave us a car to use. (We didnt miss out on any shopping time❤) His professionalism was beyond any that I have experienced ever! Thank you Jim and staff for being so professional and caring. I felt like I was someone. Your work was A+++
I needed my fuel lines replaced. I called multiple shops and was quoted around $850. Super Lubes quote was only $350, what a bargain! Or so I thought, until 2 weeks later I once again smelled gas. Well, his lines with cheap compression fittings broke and I had to get them replaced again... for around $850 by a quality mechanic. Long story short, I came here to try to save some money but instead threw $350 right down the toilet.
Guy at counter wouldnt even hear us out. He quickly dismissed us when we said something about a transmission which we told him might not be the problem and we werent sure what the problem might be. He didnt even offer a diagnosis. We went down the street and got great service from Alan at quick shift even though he charged more than superlube. Service is everything and this guy sucked.
Total reviews rating 4.7
85 Reviews for Superlube Complete Car Care Center 2023:
Review №1
2022-07-30Jim was amazing to work with and extremely knowledgeable! They really do a good job and reasonably priced. They aren’t like other places trying to get money from you. This was my first time here and is now my go-to place for my car. I highly recommend
Review №2
2022-03-08They were great, freindly, fast and efficient !! Very friendly and knowledgeable workers. Jose at the front desk was very nice and easy to talk to. Jim.the mechanic who worked on my car was very knowledgeable and talked to me about everything that was wrong, helped me understand what the problemswere and how they needed to be fixed and why. Hes very handy. I highly recommend going here for car repairs.
Review №3
2022-08-06Went to AutoZone with the check engine light on. They guided us to SuperLube .. brought in our own sensors . Jim had the car repaired inunder an hour. This was by far the best mechanical experience we have ever had! Jim was very knowledgeable and was very friendly. If only we could get this great service at home in Michigan!! Thank you so much for getting us back on the road so we could finish our vacation!!
Review №4
2022-08-13Visiting from out of town and wanted to get an oil change and tire rotation. Jim fit us in and handled everything with true professionalism. Highly recommend going here if you wanted quality service at an affordable price 👍🏻
Review №5
2022-06-18I wont take my vehicle anywhere but Superlube !!! Jim and his staff are the best - they always do quality work and the prices are always fair. Jim has worked on several of my vehicles over the years and has always been upfront and honest.
Review №6
2022-06-14Overall, my experience wasn’t horrible at Super Lube Avon, but there were a few things that definitely didn’t sit well. Recently took my 2018 GMC Yukon there for a catback exhaust install. Prior to going there I called to get pricing, and was quoted around $120/hr for labor. Also told them I would be bringing my own parts and they said that wouldn’t be a problem. When I dropped off my truck the guy at the counter said they would first look at the truck and estimate a final price then call me before starting the work. That never happened. The first phone call I received was to tell me my truck was done and they had to do some extra pipe work to make the exhaust fit. He kept saying he had never heard of this exhaust brand, but why should that matter if you’re a professional auto body shop that advertises custom exhaust work on your website. A customer should be able to bring any exhaust, regardless of brand, and the shop should be able to install it without issue. When I picked up the vehicle they did show me the work they had to do and explained everything, which I appreciate but I still couldn’t figure out why such extra work had to be done for a simple catback install. Of course the extra pipe work they claimed they had to do costed much more than I anticipated. Overall, the workmanship seemed to be good, but time will tell. I had higher hopes for this place, based on reviews and their claim of being a custom exhaust shop.
Review №7
2022-04-25I will always take any car I have to Jim and his staff at Superlube. They always have the best customer service, and they have even spotted issues that other larger places have failed to spot. They are all like family, and will always show appreciation and give shout outs whenever I can!
Review №8
2022-08-17Jim and his staff are honest and fair. Our company and my family are loyal customers because of their prompt service and quality work.
Review №9
2021-12-29This place (and people) is a real gem! Ive taken my ancient Jeep Wrangler here several times over the years and they always go above and beyond to provide honest, reasonable, knowledgeable, and technically accurate service. After the latest visit my jeep drives better than the day I bought it! They have a really good alignment rig and enthusiastic master mechanics. Bravo! Superlube Avon!
Review №10
2021-04-10Excellent service! We moved to the west side from the east side. So finding a new mechanic was a must. I grew up with a father owning his own gas station/auto repair shop/convenient store. So when he retired, I realized how spoiled I was not having to find a good mechanic for my car needs. Let me tell you, if you are having trouble finding a place to take your vehicles to, look no further. These guys are awesome! Jim and the guys are wonderful, skilled, honest professionals. I recommend them to everyone who needs a mechanic. We’ve had many thingsdone. Our cars are older vehicles that needed some love. But thanks to Jim, are vehicles are safe and reliable again. Thanks again!