SuperCab - Bowling Green Ohio Taxi in Bowling Green
Categories
Location on the map
Bowling Green, Wood County, Ohio, US
Super Cab is unreliable. My car recently broke down and I’ve called a day in advance and got a cab for 20 minutes before I have to be to work & it’s a 10 min drive... yet I was still a half hour late. THEN they didn’t show up TWICE when I called them and scheduled a day in advance both times. After that they just stopped answering my calls.
Apparently not enough drivers or not enough scheduled to drive.The drivers Ive had are pleasant and do a nice job. Pickup times need to improve. I was hoping it would get better when their competitor was stripped of his business license.
Super Cab is a great way to travel around Bowling Green and surrounding places. I use them everyday to transport my daughter back and forth to daycare. Brian, Patrick and Willis are very polite and interacts with you inside the cab. They are never late but if one cannot get us someone will. Its dirt cheap to ride just $4.....not bad at all.
My BGSU student has used this company many times this past year for pick up at Toledo Amtrak. The train only arrives at 6 am (unless train is late). Company advertises 24 hour service, was told today that no driver on Monday until 9 am. Please quit your false advertising. We will be dealing with other driver services from now on. Poor business model.
Boyfriend and I used Supercab the other day. The cab reeked of cigarette smoke and the driver had a friend in the passenger seat who was very loud. The driver never spoke to us except to ask where we lived. They talked about the driver being called a douchebag and were very vulgar. Youre better off walking instead of using them.
The cab had no air condition and had no idea where she was going. Furthermore she had no GPS and relied on the customer to use their phone. More like not so super-cab (typing while my pit stains continue to grow in this cab ride from hell).
Super Cab is great. They have stood the test of time in BG. All the drivers I have met are great and for over 8 years the service has always been reliable for me.
The driver picked me up pretty fast, which I liked. However, I was incredibly unsatisfied with this particular ride. The driver was very invasive, intentional or not. He picked me up from the hospital; I was there because I spent the day with my friend who had tried to commit suicide. He asked me why I was there, and I said to see my friend. He asked what happened to my friend, and this upset me. I just said she hurt herself. I dont understand why that was not enough. He asked can I inquire as to how? and I said that she swallowed pills, and he said why?? Like? Later, he told me he was sorry about my friend and asked if she couldnt take the pressure of college? I realize he was not trying to be rude or invasive, and that I was and still am in a very sensitive mood, but I was very unhappy about this and I feel that he was overstepping. Honestly, I rarely enjoy these cab rides anyway. I like that it is only $4 per person anywhere in BG, but oftentimes the drivers take forever and are late.
Super Cab is BY FAR the most unreliable taxi service in Bowling Green. Every time I call, I get a voice message sorry were busy. Would not recommend to anyone.
I found their service very good ! Much better than BG Transit. Super Cab drivers were polite and careful drivers unlike BG drivers careless and rude. (I had a driver pull over and walked the rest of the way home)
I called for a ride from rossford to go to the Detroit Airport. An i was just disappointed with the service . The guy on the phone didnt know who i was or what i needed his company he actually pasted me off like i didnt have money to pay his $180.00 fee to bowling green to than to the Detroit Airport. what he didnt know i own a taxi company down in FLORDIA told my wife the people in bowling green need something dependable looks like my maybe be opening my sucessful company there.
I LOVE Super Cab! They always pick me up in a timely manner and get me to work on time with no problem. They are very friendly and personable but still maintain professionalism. Love the people that work for them!
Friendly drivers, affordable fees, and quick service. The best way to get around in Bowling Green, OH. No need to struggle for downtown parking, or worry about the ticket when your meter runs out. Just call Supercab. Youll be glad you did!
I used to use supercab very frequently and the drivers were always nice towards me until I reached out to supercab about a question/concern I had and they never got back to me and were very rude in the fact they viewed my message and still weren’t professional enough to send a reply to a paying customer. Customer service is key and for that reason I don’t and won’t use them again. Save ur money
Reliable friendly service, all the drivers have been really nice.Rates are affordable.I cant believe all these reviews. I just asked my daughter if she likes supercab too and she said yes.They have always been there .Some people can always find something to complain about.Parents ,when children are very young ,are suppose to teach there children this attitude is unacceptable.
Worst customer service I have ever had in my life. Guy tells me there are no drivers available to go to my destination when I just spoke to a driver (who hung up on me). I proceed to ask why there are no drivers available and am given no reason, on which there is another hang up.
We scheduled a cab to pick us up at 11pm.....it didnt show till 11:50 & when we called their dispatch, we were informed that the driver had told disbatch that they had picked us up 20minutes prior....the driver then yelled at us for calling the disbatch. Find another taxi company if you like to be on time to anything....
Most unreliable cab service I have ever seen and I’ve lived in Florida and Detroit And if you A ride to work good luck because even if you called two hours in advance you still probably won’t get there
1 star because its called superCab and thats funny! Despite it is a small town, they still slow in their services!! Supercab has to deal with this problem , its not good to leave the customers waiting for 40 and 50 minutes, and its not once or twice! Since its called SUPERCAB it must be super fast...or Im wrong?! Or just change the name to turtlecab!!
Hands down the worst cab company Ive ever dealt with. Called for a ride and was basically laughed at, asking if I could call back later.
Literally the past 3 times Ive called they just said, Yeah sadly I am not going to be able to go out that far and told me I had to wait 3 hours past my original time to get a ride....mind you I called 4 hours in advance.... This is literally the worst taxi service Ive ever seen 😂 their cars are stained and dirty, ripped up carpets, overall TRASH
Be prepared if you take them you are gonna be waiting hours to get picked up and dropped off.ALSO MOST OF THE SEAT BELTS DONT WORK IN 90% OF THE CABS! I HAD A DRIVER ACTUALLY APOLOGISE FOR IT.
Called in advance for a pickup only to be told that they cant go to a drop off point that have previously taken me to before because its outside of Bowling Green. But yet advertise out of town service.
Looks like to me super cab is doing a better job after a long day cant even get a cab soon as I called super cab they got here right away hire more drivers !!!
Waited over an HR for a ride called and asked when they would be here they said soon lol I gave up and called a Lyft ....What a joke last time I make that mistake
Waited thirty minutes and no answer on when my cab would arrive. Dont have a can service if you cant provide service in a timely manner
Called for a ride. The dispatch said 20 mins and noone showed up by an hour later I just got an Uber.
This cab gets me safe to my places that I need to be a-b and I like every cab driver that you. I enjoy like chating with them as they enjoy chating with them
This company is neither super nor really a cab. At 2am when one might really need a cab somewhere it becomes glorified bus service, except that it is more cramped and there are no busses
They werent a bad taxi service and about as effective as Uber. I like their airport service too.
Not only have the drivers been late on many occasions, but one of the dispatchers is so rude AND the drivers LOVE talking back and being unprofessional.
Fast and friendly service, and like ANY taxi service they will have delays during rush periods such as after bars close but I still prefer them over many of the other local services.
The most pitiful service ever. They don’t answer the phone. Their drivers are rude. You really get a $4 ride
How are you a 24hour cab stand and dont have cabs for 24 hours dont try n get a cab after 2am they will tell you noone will be in till 6am
Very unprofessional, racist, and unnecessarily angry! I will not be conducting business here nor do I recommend any of you to waste your hard earned financials with an establishment such as this.
Almost impossible to get ahold of anyone. Cant even get a ride to the nearest airport (only 25 min away). Not impressed.
You should walk instead of this service. How in the world do they not have rides for outside BG at 3pm? Unacceptable...
I was greeted with a “hello how about f*** you?” Not sure what was happening but I highly recommend the extra 3$ for an Uber
I LOVE THIS COMPANY!!!! SUPERCAB BRINGS ALOT PF LAUGHS AND ACCURACY IN MY LIFE!!! BEST THING TO HAPPEN TO BG SINCE THE UNIVERSITY!!!!
Told me they were coming. Over an hour after they said they would arrive I had to walk 2 miles in below zero weather.
Excellent Service and the price is reasonable especially if you are coming from out of town!
Never available and when they are it takes 35-60 minutes to get to your customer
Best taxi service Ive used so far.
They took more than 2 hours when they said it could take 30 minutes
Truly awful :/ just walk or u will be waiting an hour for them to show up
Dispatcher was rude and never sent the taxi out.
Super cab is great. Highly recommend!
They text and drive!!! Dude. Check your phone at the next stop!
I use supercab all the time. Awesome!
These people are unbelievably rude
Terrible
They are sucky
Absolutely terrible
Waiting company
Total reviews rating 2.2
64 Reviews for SuperCab - Bowling Green Ohio Taxi 2023:
Review №1
2017-11-21I have had extremely good experiences with super cab so far. They have even returned my left behind cellphone in the past. Tonight however, I had an experience I hope I never have to repeat. I called for a pickup from my job at 1030pm here in Bowling Green. I missed there first call because I was still on the clock and helping customers. I called them back after I clocked out. I told the driver it would take about 4 minuts for me to come outside. I was purchasing one item and there was a medium sized line for the checkout. I ended up taking 5 minutes to get outside. I go outside and there was no super cab insight. I was not contacted by my driver to say he had to leave for some reason (possibly another pickup) 10 minutes goes by and he still has not arrived. I started walking home and called him to tell him that I was just going to walk and that I am cancelling my now late taxi. He said he was “almost there” but I was not going to wait any longer to get home after a busy shift. I know I was late coming outside for my taxi even though I did state that I would be late coming outside. If you have other schedule pickups in that same time frame and my lateness coming outside was going to interfere with those other pickups? Tell me it is going to take longer to come back and get me and not say 3 minutes. That was unprofessional and it has left a bad taste in my mouth. This will make me less likely to use this taxi service in the future.
Review №2
2018-09-02If I could give zero stars I would! Me and my wife have used this company before on several occasions. Rarely did we have nice people or someone that wasn’t texting and driving. Tonight me and my wife were driving our own vehicle somewhere to make a purchase. One of this companies drivers thought it would be appropriate to aggressively yell at us flick us off and honk to turn while there were still people crossing a cross walk. The bird was definitely returned to this individual and this person perused to go straight when we turned. We left and turned around and there they were again I don’t know if they were following us or what. Might I add they yelled at us and flicked us off again. I will never call this company or ever recommend it again. They hire aggressive drivers with serious road rage issues or people that can’t stay off they’re cellphones when driving. I hope this individual messes up and gets caught because they’re gonna end up killing someone! If I got a better look at them or the plate number I would have filed a police report and/or called and complained!
Review №3
2018-03-26If I could give this company zero stars I would!Rude drivers, my husband and I used them during our stay at a hotel there to visit my daughter. Will NEVER use you again!Also, by your snarky little responses to less than favorable reviews makes it apparent that your company has no idea about customer service. Guess we should have read the reviews before using the service.Telling customers to use common sense when they are paying for a ride? Last I was aware, a cab is there to drive a customer to locations they request, not where the driver feels like taking them, especially if it is IN TOWN on the road leading to the final destination, especially since the cab wasnt even full.If you dont want to do the job, then maybe you should find one that suits your needs.
Review №4
2016-09-23All of the cab drivers Ive had are the nicest people, theyre normally really punctual, but there have been a couple of times my cab drivers have been 10-15 minutes late, which wouldnt be the end of the world if I wasnt using supercab to get to work.Some of the female dispatchers are also incredibly rude to you, if youre tone sounds disappointed when they tell you youre booked. It would be one thing to get snotty if I yelled at them or something, but oh, okay, thank you, should not be met with their level of attitude.In general, still the best cab company in BG.
Review №5
2020-01-20Used this morning. Pre-scheduled a morning pick up out of BG.First, cab was late. Not that big of a deal but they had other people in the cab to drop off, making me more late. Second, when I got picked up the van reeked of cigarette smoke. Don’t use this service if you have children because I could still smell it on me when I got out. Third, instead of charging by mile to go out of the city the driver didn’t keep track and rounded it to $10, much more than I usually pay.Uber is way more affordable and cleaner.
Review №6
2019-06-11Supercab is one of the most unprofessional companies.. id rather walk the 2 and a half hours it takes me to get to work than wait for them to show up anywhere from 15mins to an hour late even though i schedule my rides literally hours in advance.. most of the drivers blame dispatch I blame the whole company for not having more organization. This is by far the worst company in bowling green. I wish more uber and lyft drivers would come around!!. i orderd my ride at 8:30am today for a 1pm pickup then I called and texted around 1pm and 1:09 cause noone was there. around 1:16 someone finally came. then overcharged me for my ride. when I was late to work due to this inconsiderable behavior. Supercab? more like stupid cab!!
Review №7
2018-07-17I learned about SuperCab from a friend and gave it a try, I have enjoyed the quality of service Ive gotten so far for the most part. Ive had nothing but kindness shown to me, even when I had to cancel a ride. Im only giving 3 stars because of some cons shown in the list below:Pros*Nice Price*Drivers communicate with you about wait times and make it clear where they dont go when you ask. (This is a BG city limits company only, dont ask to go somewhere not in BG)*Can text or call to request rides*Can pay with cash or card*Generally not waiting longer than 10-15 minutes for a ride.*On top of vehicle maintenance (One of our drivers noticed a vehicle issue and immediately called the company to set up an appointment to have the vehicle taken to the shop and repaired.Cons*Ive experienced some of the drivers not driving as safely as they could be (speeding, hitting corners sharply, cutting other drivers off etc)* Texting while driving is common in every single SuperCab Ive taken. It would be safer if they could do voice to text instead.*Public relations (The drivers I meet are kind but the companies response to criticisms need to change. There is a way to interact with customers even the ones who just want to complain and the state of the companies review responses is not one of those ways. I think the company could benefit from hiring someone to handle their social media pages.I would really love to continue seeing SuperCab around but they still have a lot of progress to make. If you need a ride in BG call them up they have flaws but have gotten me from A-B when I needed them.
Review №8
2018-12-30This review definitely deserves a zero! Called several times and never answered. I finally get ahold of this so called ‘super” cab and ask to go maybe 3 miles outside of town and they always have the same excuse I don’t have anyone to go out of town! Well for one you should find someone when you clearly know they are calling for a ride because they are drunk! This place does nothing but lies to you on eta and when they say they don’t have anyone Available they do they just don’t care! If you go through town from midnight til 4 am they are sitting all over especially places they’re not supposed to be parked! I would definitely not recommend this place if it was the last thing to do! They are not so super!
Review №9
2019-03-10Disappointed! I called at 4:13 on a Sunday to arrange a ride from a local automotive shop where I planned to drop off my vehicle. I was told the soonest they could have someone there was about 5. I was ok with that and said Id plan to be there at 5. He said ok, and to call when I got there. So I got there and called at 5:01 (according to my phone), only to get a recording saying they were closed. I thought maybe he was on another call. So I continued trying and eventually gave up. He shouldnt have told me someone could be there around 5 if they were going to close. Needless to say, I didnt get a ride and it totally screwed up my plan. I will not try them again unless Im desperate.
Review №10
2018-03-25Absolutely horrible service . Your cab driver was rude and very unwilling to provide any form of customer service. Asked for him to take us through Taco Bell on our way back to the hotel. Even offered to buy for him, and tip him well. He had a very poor attitude. Holiday or not, Ive been to much larger cities and the cab drivers take you wherever you want to go. Afterall it is money that keeps you afloat. Your response tells everyone that reads it, just what kind of business you operate. Common sense as you say? Maybe that is something that you should examine yourself. When you run a business that relies on the public needing your services, common sense should tell you that you need to have a better customer service interaction. And judging by the vast majority of your reviews, I would suggest that you reevaluate your business practices. The are obviously non existent. Not to me tion the way that you respond to the feedback left by your customers. It shows that you simply dont care. I can assure you that anyone I speak to will be told about your lack of service and the way that you treat your customers. Reviews can make or break a business. Good luck.