Did not stay.. Called to ask if I could cancel my reservation and the lady yelled at me very loudly for asking. She refused to provide me with her name and hung up. I called a second time, same person, she pretended to be busy talking to other people at the counter and eventually hung up on me again.
I rented a room for my mother, her electric was out from storms. She loved it and said she slept great which is unusual for her.
Staff is amazing. Family oriented. Rooms clean maids was helpful. Definitely will visit again.
This is the worst hotel in Harrison. Roaches. When I turned on the bathroom light, they scatter everytime. Poor maintenance. We got trapped in the bathroom for over an hour and didn’t have phones in there. The door knob was held together with electrical tape and it snapped when we were in the shower. Luckily we were able to McGyver ourselves out of there. They didn’t even fix it after we told them about it. Bad & rude service. Was charged per fees for my service dog even after furnishing his license, ID and letter from my doctor. They refused to refund it. The old lady (blonde) was rude, rude, rude. I cannot believe she gets to keep her job after talking to a guest the way she did. I am suing this place over the pet/ discrimination situation. I hope they are forced to close. It’s better to sleep in your car than this place. It’s a total dump. If I could give it zero stars, I would.
Don’t anyone stay here!! The night lady is a very rude and very awful person, especially to truck drivers. She had no empathy or care that I was told something by a phone number on their listing, and all the other information for their listing, and kept rudely saying it wasn’t her number I called.As I was trying to figure out what to do so I could stay there and I could get a place to park a semi truck, she threatened to call the police if the truck was not moved and then told me I am not welcome there, and she will not be honoring my reservation. She needs to be fired immediately for treating someone this way.
Positive: Clean room, good bed and pillows. Good thick towels. Negative: Lame breakfast buffet.
Really horrible service from the front desk. They dont allow 19 or 20 year Olds to rent a room after they paid for it online. It doesnt state anywhere on there website you cant rent a room at that age.
Positive: Good enough for a 6 hour night Hot water Negative: No breakfast Unfriendly staff No heat in room Dirty
It was a clean place to sleep but very low grade. Only had frosted flakes for continental breakfast and no milk.
They have nice size rooms the price is okay the heat works have TV and they have smoking rooms for smokers to go to specify you want it though on the people at the desk are pretty friendly and its not noisy people around us was pretty quiet
The room I stayed in wasnt as clean as I thought it should be. The front desk workers didnt seem to know what was going on. My check-in took almost 20 minutes. Thank God there werent other people waiting.
Positive: Location is really the only thing its not very clean and they call the cops over petty stuff so watch out!!! Negative: Not very clean at all the shower was so dirty i didnt even take a shower!!
Pool was closed.. great place to take a date and relax after driving all day
Good for the quick sleep if ya need it. I stayed one night. Extended stay rates are great
Positive: It had good heat in the room. Staff was friendly. Negative: Shower head, was moldy, and the luggage cart was broke. Need to mop better. Follow instructions better.
Positive: I was there for sweetest day with my love one. Negative: My experience at the hotel was horrific there was roaches and bed bugs everywhere I cannot enjoy my food or my stay I left at 7 a.m. because it was just unbearable to stay there. That was roaches all over my food and the floors
Positive: That it has smoking rooms and comfortable beds and is clean. Negative: They made a 2nd charge on my account for the room and Im still waiting on a refund.
Booked An adjoining room and got two separate rooms. Rooms were far apart. Both rooms were infested with roaches. Floors were filthy… dont walk around in your brand new white socks because they won’t ever be white again. Pool was closed and breakfast that they advertised was muffins and coffee (which they ran out of).
This place was awful. Im pretty sure the ONLY reason I didnt get bed bugs was because I brought my own sheets thank goodness. I left my roku plugged into the tv and realized an hour away and called and they lied And said it wasnt there, and were rude about it. I had to reset all of my information. The fridge was broken and smelled awful. The bath had hairs in it. The window had a hole cut through the screen in a circle Im assuming for drug transactions or for someone to break in which led them to put a wooden bar against the window. The breakfast was 2 things of cereal and coffee. Ive never stayed anywhere this awful in my life. There are other budget hotels. Skip this one for your safety. Im serious. There cannot be any hotel worse than this.
I could not have asked for a cleaner room!! THANK YOU to the sweet young lady that not only Quickly checked me in tonight but also made me feel welcome after my really bad experience with the hotel next door ❤❤
Excellent little hotel be perfect if they served hot breakfast and more
Very lower side of average. Nothing to brag about. And its kind of a pain in the rear dealing with the front desk who apparently think this is a Hilton resort. For the money cross the hwy and go to the Best Western....decent for the cash.
Nice motel...clean rooms....no elevators and lots of stairs...
Beware, there is NO continental breakfast or pool, even though it is being advertised on every hotel booking site. The laundry is out of order also. Outlets either do not work or they fall out. There is no elevator, hope you dont have alot of heavy luggage. Beds were hard. Doors are not secure. We left after 2 hours because there was no way I was going to let my family stay there. They need to update the sites with the correct info so people know they arent going to get everything they are expecting.
Well. Highly priced. This is my second time in one of this Super BAD, sorry super 8 and, wow. The whole set of towels were dirty, bad dirty. I call front desk to please bring me one, this guy took about 30 minutes, so I had to use the bed sheets, then finally guy knock at the door and he just dropped the towel at the front door at the dirty carpet. I cant express my feelings about it, but so disappointed, angry y terrible cheated.
You get what you pay for. Sometimes that means the shower curtain rod is being held on by hopes and prayers and most of the lamps have lightbulbs
Very high price for rooms. The refrigerator did not work. I talk to front deck about a discount and he said he had to check out first. He call me back said i was right and was only give me 10.00 dollars back. Witch i think i should have got more back . I was going to think about stay there long. We looking to stay for weeks but not at 450.00 dollars a weeks. That all we make in one paycheck.. so i will not stay there again. I will not tell my family and friends about that hell hole of motel . Thank you
If it were possible to leave less than 1-star I would. This place is not even represented by Wyndham Hotels yet they still use the name. I was helping a friend of mine through a tough time and helped him pay for a hotel room with his wife 6 year-old and new born. Upon inspection of the room there were bed bugs and roaches in all stages of their life crawling around the room. When asked to move to another room they were moved next to that room where there was a blood stain and tracks from bedbugs on the sheets and mattress of one of the beds. This is completely and totally unacceptable, they didnt even have the courtesy to give him a refund for his trouble. I WILL be calling the health department and I WILL be filing a grievance with Wyndham since this hotel is allowed to fly their name and yet they are not affiliated.
Positive: Room was clean, bed was good. Negative: Breakfast buffet consisted of Raisin Bran cereal, juice and coffee, nothing else.
Positive: Location Negative: Our room had roaches. Hallway smelled like marijuana. Bathroom sink drain d real slow hallways were not vacuumed. Outside had bags of garbage.
Had a roll away bed that wasnt made. We had to do it ourselve. The excuse was they didnt see it. Had to ask for more cups. Towels were left dirty in our room. I reserved a handicapped room. When we arrived we were given a room on second floor. There was no elevator. They ended up giving us a room that is normally not rented. This place is worthless. Do not waste your money!!!
Lovely little hotel would recommend everyone friendly staff
We stayed about 2 weeks and the first days was kinda ok but then things got weird, first roaches in the bathroom, hallways stinked like ciggarettes, employees were loud in the morning, no access control so anyone can get in the building without a room key, laundry room with a really bad looking with an old washer and dryer I mean they just have 1 of each with a sign that says theyre not responsible for clothes damage, too expensive to be in this small town, oh and in the rooms they only have like maybe 3 outlets to connect things , is awful never going back again
The pictures are a true lie Showing a pool and breakfast as open that were closed for what? Dont tell me covid, because I traveled 45 plus weeks last year and all but 3 weeks so far this year. Breakfast all be it limited or placed on a plate for you at times and pools with limited capacity have been open at other hotels. Theres no place to sit outside besides the curb. Again this is the only hotel Ive ever stayed at that didnt have some sort of bench just like its they only hotel not doing things like other hotels. Management has the front desk call me at 10pm wanting to verify an email I know they got earlier in the day about checking out. They did this when I had to be up at 3am and had been asleep already. Spend extra cash and stay elsewhere.
Excellent night man. Most helpful. Went up and beyond to help me and my handicap husband and our dog. Printed maps to redirect us towards Arkansas. Wonderful bed and pillows. Great shower. He likes coleslaw. A plus.
The room was great. Very spacious and clean. Bathroom was roomy and looked like it had been updated not that long ago. We had a pet room and did not smell bad. The breakfast was decent. Pancake machine made little 2-3 pancakes. You could pick the number you wanted. Prefab eggs ( ???) biscuits and gravy. Husband said it was good. Over all way better than most hotels for the price.
Previously I have had a good experience with this hotel. After this stay, I promise you I will never stay here again.
Not to bad. No blankets tho only the throw quilt thing and i refuse ti use thoses because they never get washed anywere. So bring your own blanket other then that it was great.
Most say I was impressed with the room. Booked online, quick check in. The young man at the desk was extremely polite and helpful. Housekeeping could do a better job. Minor things but still. Decent room and location for the price.
Rooms smelt bad and the hallways, roaches where in the bathroom and we told the people at the desk all they said was we dont have bugs and we can move you to another room They didnt even care. We could even show them proof. So needless to say it was a very bad experience and will never go back there.
Im staying here right now at room 117. I drove 10 hours last night and Im trying to sleep and some kid has been screaming in the hall way for over a half hour. Im not too far from the front desk. You would think they would hear and say something. I think its one of the staffs children. Im never going to stay here again. Im just wanting to get a good night sleep before i drive for miles again today. STAY AWAY ITS NOT WORTH THE HASTLE.
We had a quiet one night, last minute, stay. It was very nice. The decor in the room was very unexpected. Attendants were very nice to my fiance and I, even told us our cargo was safely in view of 24 hour surveillance.
Positive: Friendly staff Negative: Continental breakfast... Cereal, a couple pastries... Literally.... Coffee, hot chocolate, orange and apple juice. Site was a bit rundown... Repairs and updating needed.
Rooms are updated and clean. Exterior and halls are a bit outdated, but nightly rate is a value. Front desk staff are always friendly. We visit each year with a large group and this hotel is always very accommodating.
Room was clearly not cleaned properly before our arrival. Obvious dirt between the sheets. Im also suspicious of bed bugs. There was also no wifi.The only thing good about this visit was the low price.
Ryan the night audit guy was super accommodating. We had to make an emergency stop in our trip due to car troubles and were helped to a clean and comfortable room with a friendly face to help us out while we waiting for everything to get sorted.
The positives are that it was cheap, fairly clean, close to the highway, and had plenty of parking and vacancy.The room had a lot of features (kitchen sink, refrigerator, microwave, desk, etc) but didn’t have a waste bin! The bed was highly uncomfortable, as were the pillows. The air conditioner was extremely loud, and I had to run it because the room was hot when I arrived. There was also a constant water drip in the bathtub.If you’re on the road and tired, it’s a fine place to stop on a low budget. I certainly wouldn’t plan to come here, though.
The room could of been cleaned better they didnt stock the coffee or condiments and the remote was broke and not enough towels for a two bed room wasnt happy at all
Woke up to bugs everywhere. Floor nasty unclean surfaces. If I could I would post the pictures I have taken. Had to leave this place immediately. Why hasnt the health department shut this place down yet?
Extra charges. Coffee scant.Treated w eye rolls if asked for more.Hot water not always available.Thankfully Rooms were very clean and spacious.
Wouldnt give this place a star in fact -5 is what i will give i posted a review with pics asking for $290.00 this place cost me to lose from being in a room full of bed bugs with mattress that had mutiple blood stains which likely came from mutiple guest staying and nothing been done about it i highly recommend not staying here at all in fact the health and safety department needs to come out for a inspection. I took a lost for all my clothing along with my daughters to ensure i would not spread bed bugs to my home or anywhere else for that matter, plus dealing with doctor trying to figure what can do about daughters allergic reaction to getting bite all up and i feel i should be reimburse they have fail to do so as of yet in fact didnt even post my first post which was very detailed with all my info and what happened.
So I was super wary because we arrived pretty late-- and I couldnt figure out how to find the place (you go in between a gas station and another hotel, and its behind the burger King). The outside left a lot to be desired, as did the hallway, but the rooms have been updated. Everything was clean, the beds were comfortable, and the bathroom was fine. I mean, you can tell it has received a face lift, but I wont complain for the price. The best thing the management could do would be to get better pillows, store an extra blanket in the room, and lock the side entrance. We stayed on a Friday night and it was very quiet. No complaints. We did not eat breakfast, so I have no comment about that.
Me and my family stayed for 2 nights. It was a good place to stay for the price. I have had no complaints. The bed was comfortable, room was clean, and the a/c worked great. Free breakfast and outdoor pool to swim in. I will definitely stay again if I am the area again.
When I checked into my room the place smelled like something was burning, turns out the smell was coming from the A/C unit in the wall, more on that later. During the night while I and my family slept house keeping attempted to enter our room twice during the night once at around 2 am and again at around 6am, while I understand that it is their job they did not wait nor announce themselves. The first night of my stay my wife saw a roach I myself missed it and it skittered away before I could react. The second night however things took a turn for even worse. The roaches now were coming out in force and we saw that they were in all stages of life from babies to adults. Then while my wife was in the bed attempting to feed our 2 week old daughter she began to itch and have a burning sensation. She promptly left the bed and began to search for the source of her discomfort. Both she and I were horrified to find BED BUGS in her pillow. After taking pictures i brought them to the front desk to complain. They were rather callous with me and unconcerned about my plight however they did decide to move me to another room, AFTER the insinuated that i had brought the bugs with me. The kicker is they moved me and my family one door down from the infested room. Me now being paranoid tore the sheets from the beds in this room and discovered blood stains and tracks from more BED BUGS. We immediately vacated the premises, however the man at the management had conveniently left so i was unable to get a refund. I tell you now i will be filing a grievance with Windom as well as filing a report to the local health department. Especially since this establishment is privately owned yet has the audacity to claim the Windom name. This dump hardly deserves the one star Ive given they truly are a 0 star establishment.
I stayed in room 116. This hotel has bed bugs. The first I thought I was just having an allergic reaction or something. But the next night I started itching and bumps began to appear just around 5am, the same as the night before. Discovered bed bug feces on the fitted sheet. I was told that the black cross came from bleach. Not to mention I had reservations that they claim they didnt have. I ended paying more for the room due to this. The next day after our arrival I was told that the reservation showed up. These people are liars and cons.
It wad much better than I expected, very clean, the sheets couldve used replaced, but I liked the hardwood floors in the rooms. Also got a really great deal because of Wyndom Rewards great heating, but it is a little hard to get to. The free breakfast consisted ofB&Gs, cereal, Waffles, and coffee
Hotel is decent & clean.Breakfast is the worst breakfast Ive experienced at a hotel. There were no cold beverages whatsoever. (Juice machine was empty, no water was laid out.) Only tea or coffee. There is a note on the back of the door to the breakfast room that youre NOT ALLOWED to take the breakfast out of that room. It should be phrased as PLEASE do no take food out or YOU ASK that we not take food out. The sign also states that this is NOT ALLOWED because it makes clean up easier on the staff. Thats great, but part of what youre paying for while staying at a hotel are THE CLEANING COSTS. So Ill take my breakfast in my room, THANKS, since I can get some water to drink.The meal was so limited I wound up leaving & going to a nearby coffee shop. So now Ive helped with cleaning costs & had to pay for a real breakfast on top of that. Cool.Also, its a pet friendly hotel that discriminates against cats. Sorry, but accept all 4 legged pets or none.Too many rules at this hotel. Would not stay here again.
Nope. Never again. We suffered a catastrophic vehicle failure eight hours from home. Needed a place to sleep overnight. No housekeeping. No breakfast. Dated decor. Lots of little annoyances. But the two things that have driven me away for good were, bait and switch pricing. And the fact that even though the place was nearly empty, the guy wouldnt let us stay later than noon. We had no way to know if our car would be fixed at five pm. We ended up sitting on a street corner with all of our luggage until almost five. Nope. No compassion, no more business. Buyer beware!
Room was decent and comfy beds. Only complaints were the hallway stunk of cigarette smoke and the heater /ac unit blows right on the bed next to it. Happy they are pet friendly but I dislike paying extra for my dog.
All the people at the front desk very nice and polite... Unfortunately I have stayed at a alot of hotels over the past year and this one was the cleanest!!!!!!!! Big rooms... Hard wood floors..
Staff was friendly. Room had a musty smell. Air conditioner helped eliminate some of the odor. Pool was closed because of maintenance company not performing their duties.
Clean and comfortable. Breakfast, well I will go get my own next time. There was dry cereal and 1 blueberry muffin and that was it
I was extremely impressed with the hotel. I had a great experience from checking in to the time I left. Nice CLEAN room, comfortable beds and great hospitality from the employees.
Bad breakfast...really really basic. Nice check in staff
At first glance it was nice. There were a number of things that would make me go elsewhere the next time Im in the area throughout the remainder of my stay.Parking, cleanliness, functioning toilet, the breakfast...The bed was comfy though.
It is what youd expect for a Super 8. The hotel itself is dated and shows a lot of wear. The room itself was clean and well kept. That tells me the staff is doing a good job. The only concern we had is there was nothing stopping people from coming in any of the back doors - there was no key-card reader on any of the doors.
People were friendly, but the room was awful. Stained sheets that have been used so long they were super thin. Cracked toilet seat. Super old towels. Laminate bathroom countertops splitting apart at the seams. Not vacuumed. Dog food on the floor. Bathroom smelled. I actually slept in my clothes the place was so nasty.
I would never stay here again! We were on the second floor which was non smoking and the whole 2nd floor smelled like smoke and I went down and asked for 2 rolls of toilet paper and was told I could have 1 but I would have to pay for the second roll. We had breakfast there and the biscuits were so hard you couldnt even eat them.
This was an unexpected pleasure. We were traveling home from a family visit and just needed a good night slerp. The price was right, the room very large and clean and the bed was really comfy. To top it all, a hot breakfast was right there before we got back on the road. Not sure if well be back that way again soon but if we are, they can count on a return visit.
The room was clean and affordable. It was also for the most part in good shape with the exception of an outdated toilet and leaking shower-valve. I can only imagine what the accumulative that such things must have on the water bill. These things did not affect our stay, but I just hate to see hard working have their money go down the drain. The hard working staff had difficulty keeping up with the breakfast rush so expect to need to ask for things to be refilled, But they had a very cool automatic pancake maker. Just push a button and get fresh hot pancakes! The kids loved that they also liked the pool that was well maintained. Overall good value for the price.
Terrible place!!! They have bedbugs!!! I was ate up on my stay. The breakfast is less than desirable and you have to eat in the dinning room, first hotel I’ve ever stayed at where they won’t let you take food back to your room. The shower doesn’t drain properly, the heating doesn’t always work, the hallways are cold and the security doors won’t shut. The place is out dated and if you’re looking for something cheap I would still avoid this place and pay more elsewhere.
No signage made it hard to find when coming in late at night. Smoke detector battery started beeping when trying to go to sleep. Called desk said would be right up, never came.
Stayed here 4 weeks in October 2018...room was very comfortable and spacious...fridge and microwave worked very well, nice spacious restroom with great water pressure in the shower...bed was very comfortable and most importantly the heater worked!!!A few places to eat, hair salon, washateria and liquor store within walking distance!Only con was the price...it’s a bit expensive but cheapest in the area.
A. It was FREEZING in the room. B. Staff took an hour to bring extra blankets. C. The stale odor was almost unbearable. D. NOT CLEAN! I waited to long to find a room near my sons college for a visit. Ill never make that mistake again.
Lots of things that do not work. Slow shower drain, cracked toilet seat. Clock radio didnt work. Guide for TV channels not correct. No water in exercise room. Av in exercise room does not work. No drinks for breakfast but coffee. Not even water. Im no interior decorator, but the shade of green for the walls is ugly.It was cheap compared to nearby hotels and the beds are comfortable, but I cant recommend this place.
We stay quite often for business but this last time had some room issues such as mildew smell in one of the rooms and a sewage smell in the other. Front desk promptly gave us new rooms though and theyve always been professional.
Positive: Clean Negative: Breakfast consisted of prepackaged danish and cereal. GPS address is not correct, different to find.
I visit couple times a month. Room is always clean. Beds are very comfortable. Staff is attentive and friendly. Great place to stay and close to places to eat as well as easy access to the city
I have been in constant search of a motel with smoking and pet friendly and have been met with a challenge! Stayed in some places that should be condemned. I was hesitant to even try this hotel? Heaven on Earth! The room is nice, spacious,clean, the air conditioning is freezing me into long sleeves! The staff is friendly and the ground for my dogs is also Heaven on Earth for them also! The breakfast? I have eaten at many hotels, the biscuit and gravy hete is a hundred percent the best gravy and the biscuits are moist and delicious and the cook obviously takes pride in whats served! I wasnt going to review because I did something against policy and tried to take food outside of the area and was scolded. Fare is fare that was on Me . I have to say that in the three states of Ohio, indiania, Kentucky this place is the best! If you smoke or have your pets with you, want a quality place to stay, this is it! And a fabulous swimming area!
Comfortable beds and roomy rooms. Though the rooms were marked as non-smoking, it was obvious they had been smoked in. The breakfast presentation was weak. Poor a/c and service for the breakfast area. Not reasonable for the desk clerk to also manage brkfst area.
I stayed in a room on the first floor. The room smelled a little musty. The beds were comfortable but I was not a fan of the pillows. It had a mini fridge and microwave. Tv was nice but no good selection of channels.
Beautiful rooms and very affordable! We will definitely be coming back! There is a bowling alley and plenty of stores and restaurants nearby.
I booked this room for my friend. She said the room was very nice. The front desk staff was very friendly when I checked her in. The only complaint she had was that out back, she said there were some sketchy looking people, so she chose to park her car out front. But the room rates were excellent!
Located in what appears to be a good and safe neighborhood. The breakfast was one of the best I have had at a hotel. Very impressive. Waffles, biscuits, gravy, cereal, etc... Facilities have some wear on them. The workout equipment is minimal (Tredmill and stair stepper) Overall a good experience for the price.
Adequate for an overnight stay. Comfy clean room. Friendly staff. Small kidney Shaker pool. Internet. Very nice furniture, surprising. Near freeway. Breakfast not much to speak of but eating establishments nearby.
Dated & gross. Smells like a nursing home. Exterior safety doors dont even lock, contrary to signage. Coffee, but no coffee-pot in room. Toilet clogged repeatedly and mini-fridge died during night ruining all of our food by morning. Wouldve been better off if we had kept driving.
Very nice people but no services not even a muffin for breakfast no coffee or juice no nothing and as far as cable its the worst as far as the room there nice beds are comfortable and they are very clean.
Our room was very nice and clean. The free breakfast was better than expected with good choices. We will definitely be coming back the next time were in Cincinnati.
This hotel has a security issue!! When we checked I we were told to drive around back to one of the back doors to get to our room.. When we got back there the door stated must use key to open door but there was no card reader to do so.. We pulled on door and it opened right up, you then have to go through a second door to enter hallway. Guess what?You guessed it, not locked! So that means anyone can enter that hotel guest or not, anyone could be lurking i the hallways waiting! Returned to hotel after concert and pulled back the covers to go to bed and found hair between the sheets, sheets all rumpled as if so alone had already slept in it and black something on the pillowcase. Flooring not adhered to floor so it is very noisy when walking across it and last but not least the bathroom fan sounded like it was going to take off. Only good thing I can say about this place is upon my inspection I found no evidence of bedbugs in my room.
Room smelled like mold and sickness, TV did not have remote, and there was a weird sticky substance on the bedside table. Staff was nice & helpful, though, but it was not worth the tiny amount saved on the room.
Its just off the highway, the best place to rest and catch up in the morning. Highly recommended if you need a fine place. Very neat and well maintained place. Decent breakfast.....I really like the room lighting and maintainence. Front desk was helpful and received well.
Negative: The beds had bugs in them so we left and have yet to be refunded and were not given another room.
This was a great place to stay. Very clean. All staff was so nice doing everything they could to please us. Price wasfair. Thank you super 8
Positive: The staff Negative: No
My mother and I had to leave early, as she had a horrible respiratory reaction to some chemical they were using for cleaning (the place smelled a little strange), though the room was acceptable outside of that. I had to eventually take my mother to the emergency room, though her breathing improved dramatically after we vacated the said premises. We left a few clothes in our haste to exit; they made me pay to have them shipped back to me. Suffice it to say, I will never return
We are currently in room 113 and the bathroom wall has black mold behind the door, the room smells like theres something dead in it, reeks of cigaretts in the whole place, the toilet randomly flushes, and you can lytterally see the dust build-up on the carpet. In addition i cant tell if theres lotion/conditioner spattered on the wall in the bathroom or something else.......
Positive: Great Negative: Great
Great rates. Good clean rooms. No elevator to the second floor.
Oh and last thing they have a no cat policy which their website doesn’t tell you. I guess the receptionist needed people staying there to bend the rules just for me.
The roof was leaking a bit in the lobby due to the heavy storms in the area. But the rooms were clean and comfortable. The staff were friendly and efficient. I would stay there again.
Brian at the front desk at this Super 8 was beyond accommodating and provided excellent customer service. Seamless check-in. Great job, and thank you!
Room was dirty, loud construction workers throwing a drunken party and management would do nothing about it. When I asked the manager to move us and told him about the noisy room two door down, he gave a racist comment that he could move me to where all the Mexicans are, but did not think I would like that. We complained about the hair stubble on the sink, the mold on the outside of front of the toilet tank, and shower now clean (my wife cleaned that), and the floor had not been vacuumed They came back later to say that they had their staff to check it out and it was clean. There is a serious problem on to many levels here.
This super 8 was exceptionally clean. The rooms were a decent size. The only problem I had is the cleaning crew does not know who is staying in what room and will knock on the door at 8am.
One of the nicest Super 8s Ive been too. Clean, quiet, secure. Didnt use it but the pool area looked quite nice. Easy access to I74.
When I woke up a worker barged into my room. He said that my stay was done but I had a day left. And the hallwas smell like weed.
Accidentally booked a room that I never intended to use, cancelled it, still got charged for it and they refuse to get me a full refund!
We took a small getaway and stopped cuz we gt tired. Beds were comfortable and clean.staff great
Couldnt believe it. Got 2 rooms. One was missing a smoke detector with just wires coming through the hole where the detector should be. They should have removed the lightbulbs instead so you couldnt see how dirty the blankets were, or the roaches.
The rooms are very up to date and the staff are so friendly. We are so glad that we have stayed here. Just wish it wasnt booked up the last time we came to visit.
Stayed here while in town overnight to see Charley Farley at The Blue Note. We did our reservations online a couple hours before checking in, and it was fast and easy. The rooms are very clean, and nicer than I expected..the price was incredible..the staff was great
Quiet, clean rooms. Friendly staff. Has some truck parking. Has some restaurants close by.
Negative: Pool closed, check in was bad
Positive: Didnt stay here Negative: Everything I didnt like stay here
OMG are they terrible we had the worst room ever The bedding was full of holes and blood stains on the sheets I swear they never changed the sheets 😫😫😫😫The couch had dryed food and stains and the carpet was dirty NO ONE SHOULD HAVE TO GO THRU THAT EVER !!!!! the bathroom was a mess and the toliet would not go down at all Please Beware getting a room there 😫😫😫😫WASTE OF 87 DOLLARS
We stayed for 6 nights , spacious room. Staff was great. Pool was nice. Free breakfast everyday helped also.
This place has bed bugs my wife has worked for orkin pest control an specified in bed bugs she is rated 3th in the US. An we are very disappointed in what we paid for..95 dollars for a room an are kids along with us are ate up by bites by bed bugs the clerk was rude to go along with it an on top of all this the room is nasty i would recommend to pay extra 10-15 dollars for a way better hotel.....
It is very well maintained and clean. The staff is very friendly. They have a breakfast bar but it is limited. I would recommend, it is very nice for a nice Price
Decent place but a bit too expensive. Guess its trying to keep up with the local costs but its definitely not as nice as those others. Some of the rooms have little kitchenettes (no stove) that makes a little better.
Very clean and modern roomFront desk was friendly and helpful
People in next room partying until 4:30am, very loud. Heard everything through walls.Complaints made to front office, nothing done to remedy the situation.Lost a full nights sleep on business trip.Would not recommend this hotel.
Extremely dated decor, parking lot is littered with potholes and all exits to the back road are blocked off. To top it all off the attendant there was upset that my friend and I simply walked to the restroom, which was just around the corner.
Clean room, spacious. People with animals must stay in the back of building. (We have a service dog.) Smells like cigarette smoke, everywhere. Wifi weak.
No breakfast. Just coffee. Other than that it was a decent cheap hotel. Gotta wait a few mins at the front desk every time since they dont like being there.
The people were nice , there is a fool thats a plus they do have a breakfastbut the room was dirty and microwavable stuff all over it the plug-ins were very loose would not I couldnt even plug my charger on the lamp by the bed I would not recommend for anyone to go to stay there if theyre cleanliness is a big big factor.
This was the dirtiest hotel ever. Ring in the bathtub. Room smelled of cigarettes even though it was none smoking.The person taking care of the breakfast area was rude, lazy and very neglectful of guests. I would never recommend this hotel.
The beds were comfortable and they had decent breakfast in the morning. Also the wifi worked well. There staff was friendly and helpful.
The toilet didnt flush, pee stains all over the place. Sink took forever to drain. The towels looked like they havent bleached them in a year and had dirt marks on them. I will never go here again. Disgusting.
Cheap comfortable. Took care to make sure I parked my truck by a camera and got me a room that was closest to my truck without me ever asking.
Spend the extra money and stay at the Best Western in Harrison. I made the mistake of not doing this. This hotel has bed bugs and I had an allergic reaction to over 15 bites all over my body!
A nice clean. Place, employees are helpful amd friendly, I will return on my next visit in the area
It was nothing like their photos.
Very good customer service. The cleaning crew is very attentive to details. Very pleased. This is where we will be staying anytime we are in the Cincinnati area.
Rooms are dated the furniture is old and wore out but the staff seemed very nice to us on our 1 nite stay
Super nice rooms everthing worked. Great pricing great staff. Will be back again. It will then be our 5th stay.
Room was nice enough, but talked to desk person an hour before arriving and got one price with a discount promised, but by the time I arrived an hour later he jacked the price up on me so his discount was non existent...price too high for a Super 8 imho.
Very nice hotel. Brightly colored hallways. Room was very clean. Front desk agents were very courteous and knowledgeable
Very nice for a Super 8. Access to the rooms is all located through an interior corridor. This make it more like a hotel and feel secure.
The night shift clerk is amazing and does a awesome job. Was very helping highly recommend
Very clean , great beds , great pillows , plenty of towels . Great accommodations. Definitely a great stay.
The rooms here are very clean and the staff very courteous
Just OK. Good price. Decent staff. Need better curb appeal. Looked terrible from outside. Decent little cheap hotel.
Just when I thought things couldnt get worse. We had to stay here. Our room had glass in the carpet, they would not change our room. They gave me a broom. Horrible
Pet friendly,clean room, decent breakfast and priced very cheap in my opinion considering what you get....i would definitely stay here again and recommend it to anyone passing through this area.
Clean room and friendly front desk. Delicious continental breakfast. Easy check in/check out will definitely go with super 8 again!
Very over priced. Too many kids in the pool acting like fools, unsupervised while parents playing on their phones. They need an adult swim time for people visiting without children.
Clean, people are very nice yes Id stay there again
Rooms were cheap and clean. The breakfast was pretty nonexistent despite the advertisement. Overall though, good experience.
This place was very clean with a nice comfortable bed. I would definitely come here again and the pool was very enjoyable as well
Pool is 1st picture you see but the pool is not open and wont be this year. Save your money.
It was clean and the front desk person was nice. Breakfast was not the greatest. Over all not bad
Rooms are large and clean, Staff was very nice too, great place to stay i have no complaints
The run of the mill, acceptable and expected quality for a sub 75 dollar stay at a hotel. Breakfast was sausage gravy and biscuits which was their regional special that week.
Overall stay was good this place has no elevators and the breakfast is lacking there wasnt even a place to get water no juices.
OK, kinda grubby and worn out. Better than sleeping in my car in 12° weather. Ill pass on staying at a super 8 next time. Front desk staff nice though.
The rooms could use fixed up and regular maintenance but the hotel is clean and the beds are nice
Room had a musty smell tub had long hairs an was wet as if it werent even cleaned from the last person
Holy cow this place is clean! We stopped in for an evening of hitting some local places and just needed a place to crash. Brand new room and interior. We would stay here again!
Great hotel for the price. I stay here all the time!
Nice place for the price and both girls at the counter was awesome. Room was clean and more than expected. Thanks for the stay
It was Musty, and Had Bugs, not very satisfied
What a nice, clean, freshly aromatic place this was. We were highly impressed with the cleanliness, price and courtesy of the staffWe will visit again.
Nice, quite and clean. Staff very friendly., the beds were firm but not rock hard.
It is in a great location right off the highway near a few restaurants. The rooms seem clean and the service is nice.
Rooms were well kept place was clean service was fast and they have a very nice pool
Thank goodness the rooms are half way decent. That is the only redeeming factor. Will not stay here again.
Affordable place to stay, friendly staff, only downside for myself was as a truck driver parking is limited, but definitely would stay again.
Extra $15 a night for the dog to join us. Laminate floors. All good.
Bedbugs , hair on the sheets, the entire place reeks of mildew, mice in the breakfast room to make things worse they have drug addicts lurking in the hallways asking for money. NEVER AGAIN
This place is great. Nice customer service, especially the lady who was on the shift when we were there. She was really a great servant😍
Comfortable clean rooms and very quiet
An older motel, but on the nice side. Was very quiet!
Clean and dog friendly the owners were very nice!!
Loved this place very clean rooms and breakfast was amazing with an automatic pancake machine.. 1 button 60secs 2 pancakes
Clean,no bugs, no breakfast due to covid, good deal if on a budget
Not to bad, ok for an over night stay. Theres smoking and not smoking rooms. There is breakfast.
Room was very spacious , cable tv, fridge, microwave, free wifi...decent!
Its clean and comfortable, reasonably priced, near by places to eat.
No one is at the front desk and I’ve been here 20 mins and waiting I thought I’d give super 8 a chance but i won’t be doing business with this establishment again!!
The room wasnt as clean as I would expect, and the breakfast was underwhelming.
Positive: Location Negative: Bugs
Reasonably priced and a great place for familys to stay very kind workers and very nice rooms and great free breakfast veey nice pool and well located and reasonably priced
It was great, beds looked clean, only thing I could complain about was the breakfast didnt look that appetising.
Really impressed, good rate and really nice room! Would definitely stay again.
Nasty bed bugs every room had to move 2 different times due to bug begs
Not bad room was clean bed was comfy rested well thanks guys!
Rooms were clean and updated, pool was nice and breakfast was hot.
Infested with bed bugs and because i told them about it I was treated poorly and thats saying it nicely breakfest Was okay
Fridge frozen block of ice. Carpet filthy. Furniture filthy. Only good thing is the Wi-Fi.
Smells bad, not very clean and in desperate need of remodeling. The staff was friendly. Housekeeping needs improvement
Total reviews rating 3.4
199 Reviews for Super 8 by Wyndham Harrison OH 2023:
Review №1
2022-05-05Positive: The price was right. It was close to the interstate. Easy to find. Checking in and out was quick and easy. The staff was friendly Negative: The room was in poor shape. Lamp shades were broken. The window had something on it so that you couldnt see out of it
Review №2
2022-07-02We booked a week stay but left on the second night due to the night staff. The lady yelled at us for asking for a towel telling us it isnt her responsibility and we need to get up for housekeeping. Then called the room threatening to throw us out for neighbors complaints, while I was in the shower so I am not sure how we could have been loud since it was me and my mother.We own 2 companies and travel all the time. We will no longer book with Wyndham and tell our family, friends and clients about our experience.
Review №3
2022-06-10Dont let only my negative pictures dissuade you from staying here. I think the place is underated. Reception was gone for several minutes helping a guest (unknown to me, I thought the place was abandon) when I tried to sign in. Later I ask for extra pillows and the manager/owner (possibly) appeared to view me as a vagrant and told me the supplies were back-ordered or hadnt been delivered yet and demanded my room number. Very odd statement from him so said OK and I wondered out loud if there were any pillows in any of the multitudes of empty rooms. Suddenly he says yes, so I thanked him, accept them and wondered back to our room. (While contemplating the possibility of him just previously smoking some crack.) Pictures are showing poor patch job on the shower curtain hanger, peeling paint, unsealed sink, slow draining sink, vanity cracks, stain/splatters on loveseat, blurry TV. Other than that the room was perfect. No carpet=no bad smells, no bed bugs, crisp linens, clean total mattress cover, spots on the walls were easily removed with damp wash cloth, new stool, mostly tolerable PTAC unit noise (I should have set the fan to run constantly rather than auto. It woke me up when it came on.) Breakfast they offered was bulk cereal and a pitcher of milk. Coffee was so strong and bitter it could have been used to clean engine parts. Also they had cardboard-like glazed fritter/roll things and bags of instant oatmeal. That is why we went to Frischs Big Boy not too far away. Went to check out and no one was at reception again so I called but no answer. Later after gassing up to at Kroger I called again. Got an answer this time and told them where to find their precious extra pillows and key cards.
Review №4
2022-06-13Positive: Location Negative: 6 days over two trips in 10 days with basically no food options in the morning. Room was not cleaned two of the days and towels were just folded up after being on the floor as I had a slight nick from shaving that showed blood still on towel. Key not work
Review №5
2022-04-17Positive: Hotel employee at the Front desk was very helpful. Negative: The night clerk was difficult and would not give me a receipt. The hotel and rooms were in disrepair. The refrigerator smelled and there was no carpeting in the room.
Review №6
2022-07-021 star because I cant use a 0. Highly unrecommended. VERY dirty room especially for the price! Told them room was dirty and floor was not clean and they were nice at first then told us to leave. Lois is a very rude employee and she has very poor poor customer service! Very BAD hotel
Review №7
2022-06-17Room was clean but horrible customer service they have a note posted at front desk to call for attendant, my room key would never work more then once had to go to the front desk and get it reprogrammed about 5 times during stay. They have no pool as they advertised they have a note saying state has it shutdown and checkout is at 11am I called at 10am and asked for a late checkout of 1130 they told me it would be 40 dollars extra. I thought to myself if your room keys would work and I didnt have to spend 40 minutes total of my time wait on room key to be reprogrammed 4 different occasions then I would not of had to inquire about a late check out of 30 minutes. Then to get told it would be a 40 dollar charge . For a common adementy offered by hotels . Awful they tried to see if I would pay 40 dollars for a extra 30 minutes. They didnt pay me for my lost time of getting key reprogrammed are for my cell phone because they leave a number to call for you to get front desk assistance Greed will take over soon and the doors will be like the pool shut down they pride there self as new management read the reviews for the last couple months
Review №8
2022-05-19Do NOT book with this Hotel. The situation goes as follows: I had accidentally made a mistake when making a reservation online and made the reservation for the following month. Honest mistake, but none the less, still a mistake. The possible solution path? Contact the manager and ask her if there was any way I could reserve for my original date at their given rates and refund my other request. I would still be doing business with them. When I asked her if this was possible she stated that I must call Expedia and ask THEM for a refund. No problem. I contacted Expedia, and asked them if this was possible and they stated that they would need approval from the hotel to do so. Perfect. I assume they then speak to each other and deny my request for a refund. they then proceeded to tell me that I told them I was preapproved for a refund, when I never stated I was, all I said was that the manager would be familiar with the situation. I just spoke to the manager and they told me I could ask for a refund, and that it was through them (Expedia). So now I am out 240$ + the obligatory reservation I had to make to stay there the original date 280$. Albite their policy (the hotels) says there are no refunds, why would she encourage me to call Expedia and ask them for a refund under the impression they would make an exception for my case as if I am still not doing business with them? On top of all of this, she was very condescending and rude over the phone. The extend of this went as far as calling me, the customer, a liar lying through his teeth and yelling at me over the phone leaving me unable to reason with her. Needless to say if I had a manager like Lois I would quit my job in a heartbeat. She had no willingness to help me what so ever. I hope my grandparents visiting family have a great vacation.
Review №9
2022-04-13Room was not clean. The bed had way to many stains smh from the pillows to the entire bed. I would definitely not choose this hotel in the future.
Review №10
2022-06-05Positive: Staff were friendly and helpful. The location was great. Negative: The room did not have soaps available or have anything freshly stocked as if it was quickly thrown together.