2 Reviews for Summit Self Storage - Springfield 2023:
Review №1
2022-08-03
No direct contact for my storage unit . I have to wait for emails or call backs to speak to someone. Which I never get a call back emails are barely sent . Have to make payments through another location. The online app isn’t convenient. The monthly fee and the 24 hr access is great. I wouldn’t give star but unfortunately I have to pick one to Post my response to the Survey you sent.
Review №2
2022-08-03
I want to talk to a person, not do everything online or text messages. My gate code was changed without being notified. Lucky someone finally answered my text message and sent me the new code. Personal is needed at every storage yard!
Summit Self Storage - Springfield in other cities:
Total reviews rating 5
2 Reviews for Summit Self Storage - Springfield 2023:
Review №1
2022-08-03No direct contact for my storage unit . I have to wait for emails or call backs to speak to someone. Which I never get a call back emails are barely sent . Have to make payments through another location. The online app isn’t convenient. The monthly fee and the 24 hr access is great. I wouldn’t give star but unfortunately I have to pick one to Post my response to the Survey you sent.
Review №2
2022-08-03I want to talk to a person, not do everything online or text messages. My gate code was changed without being notified. Lucky someone finally answered my text message and sent me the new code. Personal is needed at every storage yard!