Wheelchair-accessible car park
Yes
Suburban Car & Truck Repair in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Planning
Appointments recommended
Yes
Phone: +1 216-662-2102
Site: https://suburbancarandtruck.com/
Site: https://suburbancarandtruck.com/
Opening hours
- Monday:8:30AM–6PM
- Tuesday:8:30AM–6PM
- Wednesday:8:30AM–6PM
- Thursday:8:30AM–6PM
- Friday:8:30AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (65)
I had Bill and the crew at SC&T do some front end work on my 2006 Ford-F250. The front end work along with the newly installed shocks now make driving over Cleveland pot holes something that I can do with confidence. In addition, they nstalled 4 Goodyear tires, Bill has done everything possible to satisfy all of my issues and concerns. I would highly recommend these guys for any BigBoy truck needs.
I have been dealing with SCT for almost 15 years and they have always been friendly, accommodating, and professional. Whether they are working on one of our fleet vehicles or one of my personal vehicles, Suburban Car & Truck is a trusted friend. Great service and even better people.
Took my car to the shop after having my check engine light on and not being able to pass the E check. Mike and Bob were great and got it all taken care of for me. The light is now off and my car drives great. They even gave me a loaner car at no cost to me while they were working on it so that I could continue to work. Great place, great customer service, and very trustworthy in a not so trust worthy industry. Thank you!
Suburban has been nothing but the best to us. They have our cars and trucks ready when needed. Pick up if necessary as well. We trust no one else with our fleet. Thank you so much for your service.
Excellent customer service. Honest, reasonable costs and high quality repairs. Provides help with preventative maintenance. I highly recommend Suburban Car &Truck Repair.
I wanted to share that I had a great service experience with Suburban. I brought in my 08 Subaru Outback (manual) and enjoyed dealing with Bill. He was helpful and gave clear straight answers. Also service was initiated quickly and job finished very promptly. All parts were from dealer and there was no playing around with any of the parts or labor. They seem to very familiar with Subarus.This was a redo of a bad clutch job by another store and Bill saved all the old parts for me to see for myself why the functioning was poor before.This new clutch is really smooth and operates so well. Pedal is the right height and feel. Very pleased and will come back again.Thanks so much for the great service!
The work they do is very good, if you can get a ride and pick your car/truck later you are probably in luck. I waited for my car, I had a 8:30 appt. for front brakes. At 10:12 I was told I needed rear, not front brakes, no problem. I finally left there going on 1:00. Not ideal, couldve been given updates. Good work.
I use Suburban Car and Truck Repair for all my family auto maintenance needs - and they are outstanding! Honest, fairly priced, and the best part is we never ever feel like we are being pushed. Ask about their concierge business service too. Really A++
Bill, from Suburban took excellent care of my truck, daughters car and my wifes SUV. A bit out of my way but worth the drive. Very impressive facility. Fast turnaround, honest, and very reasonable.
Great service and staff!! Everyone was super friendly when I went in to get my car looked at. The check engine light was on and the guys figured it out and replaced the part very quickly. Highly recommended going here for any car work.
We use Suburban for our vehicles and theyve always done a great job and been very fair. They even told us when it was time to stop putting money into repairing our old van! You can trust them to tell you the truth and to do the job right.
I have had a terrible experience with this company. I had a tune up completed because my truck was sputtering when I pressed the gas and the check engine light was on. Soon after the tune up was completed, suddenly the fuel pump went out. They replaced the fuel pump (at an absurdly high cost) and I finally got my truck back. The check engine light was off for about 3 days and then it came right back on and the sputtering continued. I was informed that only one ignition coil was changed but they never told me that until after the tune up was completed. I would have gladly had all the bad ones replaced had this been introduced to me. I decided to buy the ignition coils myself and have another certified technician install them for me. They showed me where an ignition coil was broken off in the truck. Then I was told that either they broke it putting it back in or the spark plugs were never changed during the tune up. ALL OF THE SPARK PLUGS WERE SUPPOSEDLY REPLACED WITH THE TUNE UP. Apparently to change the spark plugs the ignition coils would have needed to be removed. My truck is incredibly important to me because I primarily use it to transport my handicap child and his wheelchair. At this point I dont feel that the work was reliable and I am scared that my truck will stall out or something else will go wrong as a result of the work at Suburban. I did call the company for guidance and Bob was very rude and defensive. I felt like the company took advantage of me and I paid alot of money for less than excellent service. I will not return to this company and I will not refer anyone to this company. I am literally only giving them one star because I have to in order to post my review.
Very quick and friendly service! They were able to get my car in their shop and repaired quickly with great rates. Highly recommend Suburban!
Trust is essential when it comes to your baby. I shutter to think about anyone messing mine up. Thats why I only bring her here. These guys are consistently right, thorough, quick but dont iverlook important stuff, super cool/friendly and they should totally charge more. Give them a chance and youll be a customer for life. Seriously.
Thanks Mike, Bill and the folks at Suburban. You diagnosed and fixed the problem first time what Jeep dealer couldnt twice. Many thanks! Great job!
Terrific service at a reasonable price. Friendly and attentive staff. Knowledgeable and honest. They will even pick up and drop off your vehicle while you work!A++! Highly recommended!
Mike and his staff were very accomodating with the repair of my GMC Sierra truck. The loaner car was complimentary and helped me continue with my work day uninterrupted. I will most assuredly return to Suburban Car and Truck to complete minor and major repairs for my vehicle and my familys vehicle in the future!
After breaking down on the highway, I had my ford focus towed to Suburban. I was told by Bob I needed my alternator and main in-line fuse replaced. I had the work done (came to around 500) and picked up the car. I got less than a mile and the car suddenly died. Once again I paid to have the car towed back to Suburban. The following day I was told I needed a new battery and that the alternator they put in was no good and they would replace it. I paid for a new battery and picked up the car. The car died again on the highway after 2 days. I then had the car towed to a different mechanic who informed me the alternator was still bad. Once again, I towed the car to Suburban and they changed the alternator. It took 3 tries and major personal inconvenience/expense for Suburban to properly diagnose and repair my car.
Our vehicles have been picked up, serviced, and delivered on a timely basis. Recommend Suburban Car & Truck Repair for anyone that needs their car or truck worked on.
My first review was a mistake (typo). Have been coming here since my father told me about them (1975) & I highly recommend them to anyone w/car problems. They are honest, great mechanics, and friends.😁
Place is great the office crew very knowledgeable, laborers do great clean job. Highly recommend. Bob and Kristen very helpful in office
My brother has been servicing all his antique cars, as well as others. Great service. Excellent work.
Had a great experience with these guy! Doesn’t matter if you know where they are, they’ll come to you and pick up your car. Knowledgeable and friendly technicians.
I love how quick and professional they all are there! I had quite a few repairs done there on my 2001 Chevy blazer and it runs GREAT!!!!
I sent a city ambulance here expecting a 3-4k repair bill. The technicians did their due diligence and found a bad fuse and corroded fuse holder. Diag time and repairs under $300. These guys rock!!
Expensive 125 dollars an hour for truck laborDuring pandemic you think they wouldnt be so expensive.
Super nice and helpful people
Fantastic place everyone was so nice and the techs are top notch id recommend to everyone
I have been going there for years. Dependable, great service, and honest. Pricing is competitive.
Reasonable price and they always calling me with updates on my 65 buick l Iove this place
Excellent service and very professional. I recommend them to all my friends and family. I have trusted their service for years
Outstanding service, they take care of my entire fleet.
Its great to know an honest mechanic!
Great Service Good place to take your Car
Great service very trustworthy gave me options the make the best decision.
The mechanics always did an excellent work on my car for repairs.
Good work! And service is when they say it will be done!
One stop repair for your car or truck. They work on fleet vehicles as well as service your daily driver
Very helpful folks. Great repair facility.
Excellent service and excellent people! Thanks.
I love suburban car & truck repair
They r not a good car service
Great team and experience.
Always 5 stars but actually 10 stars!!!! Last posting accidental
Knowledgeable and fair
Good service and love the popcorn
Excellent service
Fixed my shocks
Great place awesome service
Great service!
Good service
Out of business
Very efficient
Excellent Service
My car was fully repair to my satisfaction and saved me from having to buy a new car. The staff was very friendly, helpful, and knowledgeable. I would recommend them for any type of repair.
Total reviews rating 4.5
65 Reviews for Suburban Car & Truck Repair 2023:
Review №1
2022-06-06Quick and easy service. Place has a new owner. Very friendly guy. They repaired the suspension for my accord and also recharged ac as well as changed the oil.
Review №2
2022-06-09Super nice and friendly people. Helped me super fast with my truck with fair prices.
Review №3
2021-06-02Kristen and Bob were wonderful at explaining what needed to be done and why. Our truck ran, rode, and sounded so much better after they worked on it. Their inspection was thorough and they were willing to break the work needed into chunks that made sense to accommodate my budget (like doing suspension work separately from the dump bed lights).It’s so nice to find a shop willing to do an inspection so I can plan and schedule repairs to our small fleet instead of constantly reacting to break downs.
Review №4
2022-01-22My wife and I deal with Bob and Kris they treat us with respect and like were family. Hey, we are🙂 thanks so much for the help.sincerly Charles Williams and Channell Williams owner of the GREEN LANTERN.
Review №5
2022-01-31I called to get car repaired an they was busy they refered me to someone else and he was pleasant he know what we Ladies going through Cant wait to MEET them
Review №6
2021-11-15Several months ago I gave them 4 stars well Im back to give them 1 more. I had my wife car timing chain water pump and a real bad oil leak fixed and her car still runs very good no leaks. Thank youll
Review №7
2018-06-01After going to a different auto repair business for 10+ years, I realized I needed a second opinion. I had heard about Suburban but had never been. Now I will never go anywhere else. The staff at Suburban was professional and courteous. I worked with Bill and Tim initially and was offered a free loaner until my car was done. Well, it was done that day and for a very reasonable price. When I went back to get my car, Bill and Tim were still there. Along with the owner, Mike. The service was impeccable. Thank you for a job well done, guys!!
Review №8
2020-11-04My boyfriend and I got an emergency tow to Suburban very late at night after having a pretty serious break down while traveling. Not only did the guys here have time to help us with our oversized vehicle first thing in the morning with no prior warning, they lent us a car to use for the day and had us back on the road by the afternoon. The price we paid (for quite a few different repairs) felt more than reasonable and the people here are incredibly kind, knowledgeable, and accommodating. We joked as we were leaving that maybe we should break down in Cleveland more often. I can’t recommend this place enough!
Review №9
2020-01-21They are the best. We have used them for over 15 years and they have helped me keep our cars on the road and rolling for close to 200K miles each time. Also, they offer great advice if youre not sure if something should be repaired. Mike and Jackie have a great group of professionals.
Review №10
2020-08-28I have an appointment on Tuesday September 1st in the Am regarding my Motorhome so i havent had the pleasure as of yet to meet with anyone yet however reading all of the great reviews i am positive that i contacted the right place, i have been so overwhelmed about this Motorhome since i just bought it and Im a newbie RVer who not mechanically inclined at all, so many places i called in the area, and finally got to talk with Tim here at Suburban, and he just made me feel so at ease over the phone, i feel like i have nothing to worry about and reading the reviews just confirmed it, i am praying that they will be able to give me some good news about the fuel leak on my Motorhome. everybody keep your fingers crossed