Strictly Apple in Grove City
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Grove City, Franklin County, Ohio, US
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Site: https://www.strictlyapple.org/
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:11AM–3PM
- Sunday:Closed
In the field of package delivery, our Apple products can take a beating. When that happens, we turn to Strictly Apple for all of our repairs and extra equipment. They’re ALWAYS, polite and direct with what we need to keep things going. I’ve never waited longer than 24hrs to get repairs done.You can’t go wrong with using Strictly Apple !!!
These guys are great! The camera on my sons Iphone stopped working so we took it in for repair. Really quick turnaround. We dropped it off at 5pm and it was ready by 11am the next day. A young man named Seth helped us. He told us his regular supplier was out of stock on the camera module so he personally drove to Grove City to get the part.
I’ve ordered 4 products from strictly Apple and they have always helped me. Once they forgot a charger I ordered, I called them and they sent one right away. I had a phone that was not working so I sent it back, they fixed it and sent it back but it seems like the battery was having a fit so I called back and they gave me a refund. I know that it’s hard for small businesses to give refunds and they might have lost money on the refund but they will make more money because they have my trust and I will be shopping with them from now on. Thank you guys for being so helpful and for all your patience!
Visited the store to possibly purchase a new MacBook Air. Spoke with Landon; he was very helpful and informative on what I needed. No pressure whatsoever. Ended up making a purchase same day. Highly recommend this store if you’re looking for or need a repair of an Apple product!
Went in last minute tonight after my toddler cracked my screen. Not only did they get it done within an hour, they were significantly under the price of other screen fix stores! Answered every question I had and I will absolutely be taking our iPads and Mac Laptop in for service and repair. So glad I’d found them! Thank you Strictly Apple!
I am so glad batteries plus bulbs sent me over to these guys! I never knew there was a store in Grove City that specializes in Apple products 🤗 they did very good work! They were fast and friendly, my shattered and bent iPad was back in my hands the next day looking brand new!!!! And extremely reasonable pricing too!! I will definitely be going back to them for any of my Apple needs!
Tic Tok made me do it! After watching a few videos from them I took down their information “just in case”. My Macbook had a motherboard issue and that’s why it would not turn on. At least that is what another Apple repair place had told me. I lost all hope. Like most people who may have had been told the same, you just want your files at that point. Fast forward a few months, I start thinking about sending the MacBook off. It was boxed, ready to go but I did not make any attempts. Finally, I did it. Went to the website, completed the online work order and that was it. The website was easy to navigate, nothing complicated, questions I had was easily located within the website. My thought was if it was truly the motherboard, the cost of the diagnostic fee is worth the piece of mind. Shipped it off on Saturday and they were working on it by Thursday. Quick, quick, quick turn overtime. Great news, it was my screen! David took the time to explain what the problem was, what would be repaired, & answered the questions I had. Payment was made easily over the phone and it was shipped back to me the same day. Any problems I may have with my Apple products, I will no longer hesitate to send it to Strictly Apple. Excellent turnaround time and customer service! Thank you so much, I truly appreciate you!
Coming across Strictly Apple was a welcomed surprise! David & Landen exhibited amazing Customer Service; extreme patience and a wealth of detail!I immediately shared with Family and will also be sharing to with friends and others!If you’re in need of any Apple repairs or products make Strictly Apple your “Go To”!!
Look!! Listen!! PAY ATTENTION!! QUIT PAYING CRAZY PRICES FOR APPLE REPAIRS! APPLE CASES AND APPLE CHARGERS!!! I JUST LEFT WITH TWO CHARGERS, CASE FOR MY IPAD AND PHONE, AND THEY REPAIRED MY CRACK SCREEN ON MY IPAD, ALONG WITH SOME OF THE BEST CUSTOMER SERVICE AROUND! I STILL HAVE MONEY IN MY POCKET FOR DINNER!!! SO BEFORE YOU GO ANYWHERE ELSE TO BUY SOME KNOCKOFF APPLE PRODUCTS STOP BUY ONE OF THREE LOCATIONS AND GET APPLE PRODUCTS FOR ABOUT HALF THE COST!!! #STRICTLYAPPLEZACHGROVE CITY OHIO
Tony was very helpful, timely, and professional throughout each interaction. Though it didnt end up being worth it to fix my MacBook Pro, I still had a great experience. If I ever have issues with an Apple device in the future, I will definitely be returning. Glad I found you on TikTok!
So… I decided to give Strictly Apple from Tik Tok a try and even though David was unable to replace the battery, he quickly diagnosed an issue with my iPads display and gave me quick updates along the way. Now… did I decide to go with the repair, Nope because David and I agreed it was best to just upgrade to the 9th gen iPad (which works wonders). Now as far as pricing goes, DEFINITELY come here if your a broke college student. One other thing to mention was that shipping was fast. David collected my payment Wednsday and I recieved my new iPad on Saturday. BEST EXPERIENCE, WOULD RECOMMEND!It would have been nice to see my old iPad Pro being fixed by them on Tik Tok though…
This is the first review Ive ever written in my entire life, and simply put, I am doing so because Raymond from Strictly Apple did an incredible job helping me repair my computer as a broke college student who cant afford an expensive repair. Not only did he replace my Macbook right on the spot so I can get back to work, but he did so with dignity and honesty. I have never been on the receiving end of such great customer service in my life when it comes to electronics repairs. After taking an extra look at my computer for me before I even paid the diagnostic fee, Raymond made a discovery that resulted in the repair being much cheaper for me than initially expected, and he was extremely knowledge and honest throughout the whole process. There arent many companies or individuals that operate with this level of integrity, and I could have easily ended up paying two or three times as much somewhere else. This is an incredible local business and I highly suggest you go to them with any mac related needs or any electronics for that matter. It was made evident through my experience today that this business truly cares about their customers and they operate with a high level of respect and honesty. I will without a doubt be going to them for any and all future repairs. If you see this, thank you Raymond!
Landon, David, and the rest of crew there are Wonderfull! Ive purchased TWO MacBooks and an iPhone 12 from them and in all instances the pricing and the service have been exemplary! Landon discussed with me available inventory and pricing. We decided what units would fit me best and, after payment, I had the delivery only a couple days later! If I am ever in need for another Mac product, or service for the ones I have, the Strictly Apple team will be the FIRST place I reach out to!
I’m from California and a single mom and I needed to find products that are great quality but in a price that I can afford for my family‘s needs. I highly recommend Strictly Apple they have great customer service, fast shipping, and actually listen to what your needs are. They went above and beyond to make sure that I was happy with my purchase. I definitely will be doing business with them again!
I am absolutely blown away at the service I received from these guys. I have never gotten such a fast response just for an inquiry on products for my price range. within an hour I was purchasing my first MacBook and I have not been disappointed. Ive never had a computer run so efficiently before. I cant thank these guys enough for helping me find exactly what I was looking for and more. I will definitely be returning for any Apple product needs in the future. I am located 2 hours away and will definitely make the drive to continue business with them. Recommending everyone to these guys. Thank you so much!!!!
Bought a Macbook Pro from them last year and it has been absolutely amazing. When I did have an issue with it they walked me through some testing to help troubleshoot the issue. Fantastic customer service and I will for sure be buying all my Mac stuff from them from here on out.
I have had the pleasure of knowing the owner before he started the business. Landon and Raymond are the most professional people to deal with. They are trustworthy, friendly, and know how to help you with your Apple product needs. I would recommend them to anyone! As a business owner and college student, I needed my computer ASAP and they delivered on time.
I sent in my products, they got back to me in a timely manner. I sent in 3 things and for all it was reasonably priced. Very accommodating, understanding and helpful. Unfortunately, they couldn’t save ALL my pics and videos I was hoping for but they did save a good bunch I couldn’t retrieve. I spoke with Mr. Thompson about it all. Very helpful and friendly. In all, I can say I wish Strictly Apple was around back when I encountered my laptop issues. Thank you Strictly Apple.
Strictly Apple and their staff are Simply Amazing! Found them on TikTok several months ago and started following them for their fantastic customer service. Found myself in need of an Apple MacBook whisperer, so I reached out after hours through email. Not only did they respond as soon as they opened their doors the next morning, but moment later we were FaceTiming so they could walk me through a few simple steps to resolve the issue. THAT was amazing! Strictly Apple gets it! They understand the needs of their customers, and put them first. Wishing them all Gods best and no less, always!
Let me start off this review by saying I live in a different state. I saw these guys first on TikTok and they were really helping customers that needed their Macbooks fixed. I didnt need mine fixed I needed a new computer so I can continue writing music and recording music without my computer constantly freezing up.Raymond hooked me up with a great setup! I received my computer Saturday and it did not disappoint. I love my new computer and I love this store and hope to continue doing business in the future with them!
I don’t have insurance on my phone any longer because it’s several years old. I started having trouble with it turning of then looping at start up. Apple store told me my phone would never turn back on and said I needed a new one. Offered me a replacement around $500. I took it to this place and they had it back on in an hour for about $100! They are very knowledgeable about Apple products and knew of the glitch with my specific iPhone. Definitely recommend having them check out before replacing or spending tons at other places.
This place was a lifesaver when it came to fixing my MacBook Air! I previously took it to another repair shop before hearing about Strictly Apple through Tik Tok and had the worst experience. This other company apparently tried multiple different solutions to repair my laptop but would charge me for equipment that was being installed even if it wasnt fixing the problem. They kept claiming that a piece of hardware was going to need to be replaced anyways, so its still worth your money. When I finally came to the conclusion that they werent going to be able to repair it I accepted the fact that I would need to drop over a grand to get a new MacBook after I already spent $700 trying to fix it. When Strictly Apples account appeared on my Tik Tok feed specifically talking about how a customer went through something similar to what I had I knew I had to see if they could help. Literally within 3 hours my laptop was repaired and returned to me in perfect working condition. The guy who fixed it said that all it needed was a new hard drive, which is so funny because apparently that was something the scammer company tried that didnt work. Thank you so much Strictly Apple for not only fixing my MacBook, but working with integrity and having quality communication with your customers!
Sent in my computer the week of the new year and communication was great before, during and after the process. He could not fix my poor dinosaur being a 2010 MacBook Pro, but it has definitely been through a lot. We were able to agree on a newer model for a price that fit my budget. He threw in the charger and case too! I’d buy more equipment from him in the near future as well as the upkeep for my current items. Very kind and honest.
Strictly Apple is well, strictly Apple, and for that reason they are the best bang for your buck! They work with customers from all over the US as a small business and their prices are unbeatable. They can fix things that other stores tell you can’t be fixed, or will up charge you for. Be patient people, it’s only a couple of employees doing all the work and they get 100’s of orders every day. It is worth the wait!
I called after apple and AT&T couldn’t help, in regards to my grandfather’s phone and he told me to bring it in. My grandfather’s phone was zoomed in and we couldn’t do anything with it. we walked in, explained the situation and within 20 seconds he had it fixed. So so thankful for him and helping out so quick! Definitely earned our business!
EDIT: I had to edit after realizing my computer arrived damaged after shipping. It came in a way too large box with barely any padding. The newly installed memory had been knocked out of place so the computer was only detecting half memory. They said I could send it back but I ended up finding a local shop, which is likely what I should’ve done in the first place.I sent my Mac in after seeing their work on Tiktok. He was extremely patient with me despite taking me a few weeks to decide what to do with my old PowerBook. He offered a lot of different options with pricing. We just received it back and it’s working wonderfully. Very reasonable and clear pricing. I would highly recommend them even if you’re not local. They’re the apple whisperers.
They were very pleasant and willing to listen to my issue with my MacBook Pro. He was able to diagnose the issue rather quickly and fix my laptop. I drove over 2hrs to their shop and it was well worth it. Very honest shop, I highly recommend if you have an issue with your Apple product.
Strictly Apple is by far the most professional computer company I’ve ever known. Unlike Apple and Best Buy and other big business retailers they don’t only care about how much money the can get out of you they help you find exactly what you need for your specific needs and wants. When you have questions they answer them in the most professional way possible and do anything to get the right information to help you out unlike big retailers who brush you off an amazing company and would recommend to anyone always friendly and professional
I placed an order on a Friday, got my product on the following Wednesday. Considering I’m states away I am very pleased. I think I got a very fair price on my purchase. Very easy to order I just called said what I was looking for and less than 10 minutes later my order had been placed. Would definitely recommend!
I sent in an older MacBook Pro from out of state due to the trackpad not working and running horribly. Strictly apple received it quickly and called when they received it. We came up with a game plan on things to fix and upgrade and I got my computer back running better than when I bought it brand new. I would recommend this company for all of your Apple needs!
I had to send off my 2017 MacBook recently although it would not be worth fixing, Strictly Apple provided a replacement computer for me to purchase. I ended up with a MacBook Pro which is much better than what I started with. I have no complaints and Raymond was extremely pleasant to work with and professional! I’d highly recommend.
Raymond is AMAZING!!!! He called me when he got my laptop & he gave me all the information I needed. Turns out i just had a bad charger and he was honest about that. He didn’t try to sell me things that I didn’t need, AND he gave me a great price!!! I thought i was going to spend WAY more money then i ended up because of the age of my laptop. He just gained a new customer for life! Me and my family are all avid apple users and and issues we have, I’m going to call him first. Thank you Raymond! I truly appreciate you being so kind, thoughtful and honest during this process :)
What an exceptional business plan. Customer service top notch. Value is exceptional and the personal level of attention was spot on. They did not over promise and under produce. What they said over the phone when I showed up at the store nothing changed. By the way, the owner met me at the store after hours to help out due to the fact I’m from Dayton. Thank you Strictly Apple for all your help.
I had sent my laptop to a UBreakIFix after trying everything to get it to turn on, and they informed me that it was a motherboard issue. I found Strictly Apple on TicTok and decided to send them my laptop to see what they could do. Both Landon and Raymond were very helpful working through getting my laptop up and running again. Highly recommend anyone with an Apple issue to check them out. Reasonably priced, great customer service and fast easy shipping. Hopefully i won’t have any further issues with Apple products, but if i do, I’ll be back.
My experience with Raymond at Strickly Apple was everything I hoped for. My older MacBook Pro is no longer sluggish. It has renewed speed and I am happy knowing It is more responsive and faster. Thank you Raymond for helping to save my photos and keeping my memories alive. Very very happy customer.
After being told by 2 other computer repair places that it couldn’t be fixed, I mailed my Mac Book Pro to Strictly Apple. They fixed my computer for less than I paid the 2 other computer repair places to just assess the computer to tell me what was wrong with it. Strictly Apple had my computer mailed back to me within a week and it runs like new. Recommend them to everyone who needs an Apple product repaired.
I was a little apprehensive to get a computer built by some guys I found on TikTok, but these guys built me a decked out 27in iMac in one day. They put so much space on it too! It handles all my photography, music, and videos. I also sent my sister there to get her MacBook Air fixed for hundreds less than Apple or anywhere else. Amazing place for Apple users sick of dealing with Apple prices on computers and repairs. 10/10 will use them in the future.
I bought my first macbook a few weeks ago from Strictly Apple, they were really easy to work with, really knowledgeable about the products and when I was able to explain what I was looking for, they were able to point me into a product that was going to be exactly what I was looking for, not too much, not too little, if you know, you know.The shipping was incredibly fast, ordered on I think a thursday, and received my computer on the following monday.I cant recommend them enough. I plan on recommending them to friends, as well as purchasing from them in the future.
I found strictly apple on Instagram and TikTok. I was in need of a MacBook but because I’m a disabled veteran I didn’t have a lot of money for a new one. I called and had a wonderful conversation with Raymond who was awesome. He was able to guide me to a older MacBook Pro that was in my price range which more than met my needs. What’s really amazing is the whole process was done by phone with me explaining my needs and situation. If you need assistance with your apple products check them out. Good honest courteous knowledgeable people.
I’m okay with my computer. Sometimes the computer goes completely black, gets hot. It has some minor scratches too. The charger is not authentic and my hubby gifted to me back in December 2020. He paid around $500 dollars. It was a surprise and I didn’t want to make him feel bad and I kept it but I don’t think it was worth it. He did it to support Landon since we know him from another place but thanks.
Recently got a 2013 MacBook Pro. It has a small screen damage nothing crazy but noticeable, the top of the laptop is pretty scratched up on the right side and small dent on it as well. For $700 its pretty crazy how its not in the best shape. I guess they just gave me the one in the bottom of the pile. Also got it with a core i5 which I was told different. Pretty crazy putting my trust on you guys for not the best quality, thanks though..
I’ve bought several products in the past year. Recently I was looking for a 27 inch IMac for college. I spoke with Landon and told him what specs I needed. He customized my iMac to the specs I needed at an incredible price. I would have spent close to $3,000 if I would have went to Apple. I would recommend Strictly Apple to anyone who is in the market for Apple products.
I live in Los Angeles and found Strictly Apple through one of their many Social Media streams. I contacted Landon to see what if he had anything in stock that would meet my needs and still stay within my budget. Landon quickly responded with a few options that he had. I ended up purchasing a MacBook Pro. I received it shortly after in a professional packed box. Today I reached out to Landon again to see if he had a used iPhone. Once again Landon came through and I will be receiving the phone early next week. Strictly Apple is my Go To on anything Apple. There are thousands of business similar to Strictly Apple locally, however Landons honesty and customer service encourages me to conduct business with him across the country.
I sent in a couple of classic iPods that have been sitting in a drawer unused for YEARS. I had tried sending them to Apple & iBreakUFix and they said it would cost more than the iPod for the diagnostic and fix. So I threw them in a drawer & forgot about them. Unfortunately due to its age, it was too degraded to be fixed, but Landon didn’t charge me a whole lot ($25 each) and was honest about the condition. I have a new iMac 2020 now and I would send it if I have an issue.
Had an absolute amazing experience with Raymond and Landon #StrictlyApple. They not only had what I needed for my personal business (a built out MacBook Pro), but also had exactly what my church needed for the next step in there setup. Thanks guys for not only knowing your gear but great customer service.
My daughter’s iPad had very sentimental value. It was the last thing her mom bought her before we lost her to cancer. When her iPad froze, she was so upset. We sent the iPad to strictly Apple who managed to fix and save her iPad. Would definitely recommend their service to anyone with Apple device issues. Their knowledge and skills can help many whose devices may be called a lost cause. They will certainly do their best to help and fix them.
I didn’t have a limit on a computer at the time and I was under the impression I was getting a good deal, but for the price point I should have spent the extra 300$ For a new computer. Instead, I got a computer with ports that don’t connect well and keys that require quite a bit of force to work. The computer itself is dented and it gets hot way to fast. You guys let me down.
Found strictly Apple on social media reached out to them was looking to buy my niece who is in fourth grade a laptop to start getting familiar with computers and with online school but I didn’t want to spend a fortune we are an apple family so I didn’t wanna waste my money on something else Landon responded to me quickly on IG told him what I needed it for and they didn’t wanna spend a fortune he recommended an older model MacBook Pro with updated software it works great comparable to my brand new MacBook everyone was super helpful through the process paid for that the computer they shipped it to me in Florida and even followed up with me a week later to make sure we liked it and everything was good It worked so good I ended up buying myself one for work instead of using my personal laptop and it was a fraction of the price 10 out of 10 would recommend and we will definitely be back for more apple products
Your store is the best apple phone Repair store I never ben to your store but my phone did not have a wanna teed I will Indup sending my phone to your store to get it fixed and I will let people know about your store you get more customers in to your store I hope you see this peace...
Total reviews rating 4.9
199 Reviews for Strictly Apple 2023:
Review №1
2022-09-16I sent in my device because it had unexpectedly turned off and wouldn’t turn on. Landon and his team worked effortlessly to try and get my device up and running, and they had very clear communication explaining everything to someone who isn’t an expert when it comes to tech stuff. My device ended up having a logic board issue and it would have not have been cost effective to fix the device. The service I received is outstanding and I will definitely have Strictly Apple in mind for any future inquiries regarding my apple devices. I am truly satisfied with the overall experience and I’m happy that I was able to recycle my product to such an amazing team. If you were hesitant before I promise it’s worth it.
Review №2
2022-06-05Came here on the recommendation of a friend,and was not disappointed! Staff was very friendly but more importantly very knowledgeable. Answered all my questions swapped phones repaired another and bought a new phone. The owner Landon had everything switched from my old phone over to the new one before the cashier finished ringing me up! They did everything but change the oil in my truck, and its been running better ever since I visited so I wouldnt put that past them! Would highly recommend!
Review №3
2022-08-24First off. I have an old 2012 17 macbook pro, they dont make them anymore this big. And the operating system I have is old and I like it that way, It has been 10 years, and yes Ive replaced the battery, and screen once or twice, but I was overdue for a big overhaul. I looked at the newer Laptops to replace and they all were comprable to my laptop and didnt seem the need to replace Id much rather fix up my laptop Im use to in this throw away economy. I had many things done with it; Upgraded memory, replace screen, battery, bluetooth. Just a whole bunch of stuff. And the price was to be expected and within my budget. I was very pleased with the ease of conversation, friendliness, professionalism, attention to detail, and especially attention to my neurosis! Im very happy they catered to all my little details. And I now have a brand new computer!O and if your worried about sending it in the mail dont be, Thats what insurance is for, Just pay the extra $50 USPS insurance and your golden. It was returned well packed in high quality, specifically made, laptop bubble case. I will definitely be returning for all my mac needs.
Review №4
2022-08-18Excellent place. I took my wifes older iPhone here to get the charging port replaced. The technician who helped me was friendly, helpful, and knowledgeable. I dont know how much this sort of repair would have cost at an apple store (assuming they would do it), but Im certain it would have been more. Only took a few hours. Would recommend to anyone who uses apple products.
Review №5
2022-05-06Hello everyone, I advise everyone to think twice about strictly apple. Around January 2021 I sent my Macbook Pro to Strictly Apply by mail to replace a screen I previously broken. Upon receiving it, I realized that the camera doesnt work, true tone or the keyboard light doesnt work. I didnt have time to call or to send it back because I need this computer for work and I just continued to use it. Today I went to apple store because I was tired of this Macbook and the problems that came with it and they made me aware that this company put the 2016 version of the screen and this is why nothing is working meanwhile I have the 2019 version. Please if you trying to send it through mail try to go somewhere that is local so you dont have to go through this frustration or go to the Apple Store. They just put cheap screens and dont even try to make sure they put the right one.
Review №6
2022-08-21The best technology decision I could have EVER made was to purchase my MacBook Pro from Strictly Apple!! These guys are attentive to your needs, they are careful in the recommendation of what technology you need AND they don’t treat you poorly after you’ve made your purchase! When they say 1 year warranty, they TRULY honor it!! I’ve had battery related issues and previous microphone issues and they made sure both times that my laptop was working and functioning correctly for business! They come HIGHLY RECOMMENDED!!!
Review №7
2022-08-18The guys at Strictly Apple are awesome to work with. Customer service is excellent and they come up with any and all solutions available with what fits your needs best. They got to work on my device as soon as they got it and gave me great options for what I needed at a great price. Highly recommended.
Review №8
2022-06-05Probably the best customer service experience I’ve ever had with a computer. The team from start to finish was efficient, honest, and a pleasure to work and communicate with. Fixed my husband’s MacBook for a fraction of the price Apple quoted us EVEN with shipping. I’m telling everyone about this company, they are amazing.
Review №9
2022-05-26THANK YOU Strictly Apple!! Absolutely unbelievable what they can do! Kept me informed through the whole process. Sent in my Mac for Data Recovery and to be updated. they will be able to recover most of my Pictures and for that alone I’m Grateful! Landon and his crew are AWESOME! Anyone with the slightest hesitation of sending in there Apple Products should call them. They are down to earth and very knowledgeable! Don’t Hesitate!! Send it in! Thank you all! All the way from San Antonio Texas!
Review №10
2022-05-23Landon is our go-to guy whenever we are ready to upgrade our Apple products! We have always received top notch service, and great prices. One time I had trouble with a phone I purchased after I got home, and they promptly replaced it. I highly recommend Strictly Apple!