Wheelchair-accessible entrance
Yes
Storage Rentals of America in Akron
Categories
Location on the map
Akron, Summit County, Ohio, US
Accessibility
Phone: +1 330-645-6006
Site: https://sroa.com/storage_units/o...
Site: https://sroa.com/storage_units/o...
Opening hours
- Monday:9:30AM–5:30PM
- Tuesday:9:30AM–5:30PM
- Wednesday:Closed
- Thursday:9:30AM–5:30PM
- Friday:9:30AM–5:30PM
- Saturday:9:30AM–4PM
- Sunday:Closed
Storage Rentals of America in other cities:
Comments (59)
Carla is amazing! Storage facility is clean and well maintained. Carla is knowledgeable and has a great attitude. She makes you feel welcome and helps you with getting a storage unit that fits your needs. We will always use this storage facility for our needs.
Carla was great and very nice! She was able to get me the best unit and save me some money on top of that! Definitely recommend coming here for all your storage needs!
Carla is amazing. Had a negative experience At another storage location. Walked in and Carla was able to meet my storage needs. Took time to listen to my story and show me available storage options. I am thankful for her help. She turned a bad day into a good day.
Very convenient location and great prices, especially online. Carla is great!!!
I found Carla at the Akron Chenowith location to be professional, knowledgeable, and very easy to work. She communicated in a timely fashion and was reliable. I was impressed.
Had a decent experience with storing items here. They were very nice and accommodating. Only down side is a lot of my furniture ended up getting water damage and mold. So we had to throw it away. It is what it is. One of the risks you take when you store long term. The opening process was clear and easy process and closing was just as easy.
My dad and I have been using SRA for years. I rely on Carla for all my storage decisions. Very professional and nice.
You have an employee at your facility in Akron Ohio that is amazing. She is so knowledgeable and makes a customer very comfortable with dealing with this storage company.. Great job Carla!!
We just moved here from CO and were hesitant about finding a good storage place in a good location with good rates. Carla was so helpful and informative. She was very kind and patient, answered all of our questions and really made us feel comfortable storing our items here.
Hi I just wanted to say how happy I am with your facility on Chenoweth, and the employees there. Carla is a very thoughtful and caring person yet is very professional and efficient as a manager. I always felt my things were safe under her watch and that I was always welcome there. She takes pride in her store and the place is always easily accessible. I will recommend this location to everyone I know.
Carla is great! Helped me find exactly what I was looking for and made moving in quick and easy. Great, helpful process :)
Carla is very professional and courteous in her line of work, she keeps the facility clean and orderly the best she can, she is the main reason Im still there.
Carla, the office manager, does a superb job! She is always pleasant and provides great customer service.
Carla is the Best!! I would highly recommend this location. I will Definitely use again if needed in the future. 5 star customer service.
We needed to get a large trailer into the facility and they worked with us on switching our unit to accommodate the trailer size. Very kind and responsive company.
I found myself in an unexpected upheaval and needed a storage unit FAST and in my budget. After a few hours on the internet and calling around, this property was the second one I was invited to visit, and the staff was incredibly professional, kept it moving, and didnt let me dwell on my situation. It was exactly what I needed, at exactly a price I could afford, and with options to have payment withdrawn automatically or receive automated emails, texts, or calls each month with payment reminders, it really assisted me in keeping up to date on my belongings while I struggled to find another place of employ.The only negatives I have encountered are the hours, and that some of my property has been damaged by water, and I do not know the process for filing a claim with the required and provided unit insurance. Let us hope that this review is updated positively!
Carla is amazing and so welcoming with excellent customer service. Made me feel comfortable and very very informative. I have already recommended this location to others. Great prices and award winning staff. Thank you Carla. Ur the best !!!!
OMG Carla Carpenter is completely and utterly AWESOME! She is absolutely THE BEST! SUPER FRIENDLY and VERY helpful! I would HIGHLY RECOMMEND!!!!!!!!
Great location and excellent value. Carla is an excellent site manager, a true professional and very helpful with her experience and guidance in directing me toward the correct size storage unit for my vehicle and I highly recommend.
We have been a long term customer. Great location and highly recommend this site if you need something anything in the Akron area. Carla has been awesome to work with! Thanks Storage Zone!
Well fast forward to about 2 yrs later and not once ever skipping out on my rent! I run into financial problems due to covid-19 and unable to work due to quarantine and these people will refuse to allow you to make other arrangements, or pro rate the monthly fee, so leasees beware, if you ever need any kind of assistance just stay away from this facility because they will still charge you for the full month whether you are there or not, and will not work with you. I asked to directly speak with district manager and I was refused.
I reserved my unit online and went in a couple days early to get set up. i mentioned I just finished work and had another stop to make before going home. The rental agreement and the other paperwork needed was done in what seemed like a few minutes. Courteous and professional making sure everything was ready, even walked out with me to be sure my passcode was working on keypad.Great experience and the price was lower than some other units I looked at online. I would recommend this as your first and only stop when looking for a storage unit.
Employees are always very helpful. They go out of their way! That’s why I came back to this storage unit 😊
I have used Storage Zone on Chenoweth for years now. Cheryl (former manager and now Carla) has been always wonderful to me. No problems ever! Ill always return here for my storage needs.
Carla was the greatest Ever,Thank You!!!
We really love Storage Zone and have used them many times over the years!! The best part is Carla that works there is so friendly, nice, and accommodating!!
I walked in needed a storage unit and was able to get one with a deal thanks to the staff member that helped me
Carla was very nice and even stayed over her time to help me get in unit that eveningGreat prices and easy access. MM
Great people to deal with for your storage needs.
Clean place caring staff
We’ve used them twice and will always come back to them when needed. They’re great and friendly! Never had any issues!!
I have used this facility for years and havent had any issues. The staff has been friendly and truly wonderful to work with. Highly recommend!
Ive used this facility for years without any issues. Staff is helpful. Security gate always works. Competitive prices. No complaints.
I have received nothing but the highest amount of professionalism and friendliness from the workers here. I highly recommend this place to keep your stuff safe.
Great service and very knowledgeable
The increase in cost is unjustifiable
Great storage facility best Ive ever seen best service Ive ever had I would totally recommend this
Staff is very helpful!
Carla is absolutely wonderful to work with!!
Very clean gated security the office lady is so nice and helpful
Normal storage units. A little on the pricey side
Faboulas service kind people!!!
Friendly staff. Clean facilities.
Very large area for what I make need
Good storage place
Great staff at this location.
Nice place
Very helpful
Friendly staff
Total reviews rating 4.8
59 Reviews for Storage Rentals of America 2023:
Review №1
2022-01-26I had found nothing but professionalism was rendered to me at all times. Ms. Carla has always been efficient and always very accommodating. It has been a couple of years I have my storage and car there and its all safe. I have not one complaint. Excellent service, a clean and safe place with good security.
Review №2
2022-03-17I was at my wits end trying to find a storage unit that was close, had availability, affordable, etc. & it seemed near impossible. I found this place & it literally was everything I needed, especially going through the hectic things that happen In life, i needed a safe place for my things. Definitely recommend. Carla has been such a HUGE help, helped make things so easy, & her generosity & great attitude does not go unnoticed. Thank you Carla !
Review №3
2022-08-01Carla was extremely helpful and thorough in her communication with us. She is a wonderful human being! Thanks for making moving and storing things a little easier!
Review №4
2022-08-03I have used Storage Rentals of America, ( Akron South) location to store band equipment and musical gear . This facility is clean and has just the right size unit for my needs .The on-site manager , Carla is courteous, helpful and always greats you with smile . I highly recommend this business for all your storage needs whether they be temporary or long term.
Review №5
2022-04-21The manager went way beyond my expectations to help me receive and securely store my new trailer. All while I was 1000 miles away. I was very relieved I rented my storage unit from Storage rentals of America and Carla. Thanks
Review №6
2022-07-26Carla was a pleasure to deal with. Her customer service is top notch. Her facility is always clean and secure. I highly recommend renting from her.
Review №7
2022-02-14Very comfortable with the process. The manager Carla was super nice and professional throughout the sign up process.Depending on how my things hold up while in storage, Im pleased with the facility.
Review №8
2021-12-22Carla and her team were great to work with. Very responsive throughout our rental process. Flexible with a move in and move out date. A great experience overall. Highly recommend.
Review №9
2022-03-03Everything has been great so far. Carla has been kind and very easy to work with.Thank you,Melissa
Review №10
2021-12-16My experience is been so far has been more than satisfactory! Any time Ive had any issues or questions at all the dark hair lady in the office, I believe her name is Karla, SHE ALWAYS GREETS U WITH A SMILE ON HER FACE! Ive seen on several occasions her going above and beyond to make people feel like they are more than just another paying customer&goes out of her way to make sure u are happy! U can tell she truly cares not to mention she does an amazing job making sure the facility always looks great! It doesnt matter what time of the day or how busy she is she has always makes people feel important and never rush you out of the office just because its time for her to close... YOU CAN TELL SHE GENERALLY CARES FOR PEOPLE! I THINK THE UNITS CAN BE A BIT PRICEY BUT BECAUSE OF HER...I WILL CONTINUE TO REMAIN A CUSTOMER! THANK U KARLA!