In-store pick-up
Yes
Stark Computer Exchange Inc in Canton
Categories
Location on the map
Canton, Stark County, Ohio, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Planning
Quick visit
Yes
Phone: +1 330-452-2121
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (53)
Fast, knowledgeable and very courteous. Take your PC and laptops here!!
I cannot be anymore grateful for the outstanding customer service. Talk about going above and beyond, I needed help with a remote for my son with autism. We werent just treated as a customer, this man CARED about my son. Got the right remote working and did even charge us. Thank you again.
I have a friend with an adult son with autism. He has an older TV and the remote was broken, he was LOST without it.These amazing people had her send a picture of the TV, hunted down the correct remote that he needed. Sent it to her, refusing payment.With so much hate these days, BRAVO to this business for going above and beyond. THANK YOU for your much appreciated kindness.
Joe, the Technician was very accommodating and came into the store on a Saturday to fix my PC. He knew exactly what to do to get the job done and was very professional. I highly recommend this company, they were incredible!
I needed an M.2 SSD mounting screw (my mb has two SSD mounting points but came with only one screw), so I decided to try Stark Computer Exchange. The technician in charge, although obviously busy, kindly spent about fifteen minutes searching through his copious collection of hardware and then presented me with a zip-loc bag containing about ten screws. He wasnt sure which kind of screw my mb required. He refused to accept payment. Two of the screws (at least) worked on my mb. I saw some really artistic gaming rigs in the store, btw. Its a great place. Thx!
Mr. Joe is a very decent and kind man. I came in with a dead motherboard and he upgraded me from an AMD FX System to an Intel I7 for a song, and even doubled my system RAM from 16 to 32 GIGs. He was even patient with me in making payments on bench charge. The service I received from them is top notch, I highly recommend them.
Was told they could and would match my dead laptop battery with their vendor only to find out they got me an aftermarket item from ebay and charged me 2.5x that was NOT compatible with my laptop. after speaking to the owner about it she decided screaming at me and sitting there smugly while reading what an ebay seller claimed was compatible that she did no wrong. i had to get a charge back through the bank to get my money back. beware! these people dont know what they are doing at all!
Joe and Faye are really awesome people. They have always been very helpful, fast, and accommodating. Ive never had a problem with their work and I will not take my business anywhere else.
I have been going to the start computer exchange for 10 years or so. Joe and his staff of always been great. They have always treated me fairly and honestly. I would recommend them for any of your computer needs.
My ACER laptop was recently repaired at SCE, with a new mother board, and its never worked so well, even from its initial purchase! Keep up the great work there, and with a shout out to Joe, who really knows what hes doing, and demonstrates it daily, along with the rest of the staff!!
Wrote on repair order, just installed new memory and have a blank screen. When I picked it up work order stated new memory installed WHY, after clearly indicating brand new memory was already installed. Had to ask for the new memory card I installed. Felt like a bait and switch. Customer service was okay.
Excellent service, fast and affordable. Mostly caring people and willing to spend time to make sure everything is understood. I was completely happy and trusting of this computer business. It was a good referral for me! I will recommend them to friends.
Wasted my time, told me for the past week they has to test a motherboard for me but couldnt find a CPU to fit it... highly unlikely, told me several times they had other boards then I call today and Im told they have nothing to help me. The lady that answers the phone doesnt know a thing about computers so when the owner isnt there dont bother coming in or calling unless you want the run around. Taking my business back online... figured Id give a local shop a chance.
The owner is very knowledgeable. Customer service is top notch. He fixed a computer problem at a nominal charge when others wanted a lot of money. Excellent integrity.
Their tech was very knowledgeable and helpful I own a moving company and purchased a used laptop off the Internet I was having some issues with it, he was able to get it up and running perfectly at a very fair price. Thank you Joe and Stark Computer Exchange.
Second computer Ive bought from them now that doesnt work another $179 now they want me to bring it back to them just so they can look at it buy it on them saying theyre going to get me a new battery for it still havent got no new battery have had a computer for 3 months now the computer wont even turn on.
Good Texas people! Friendly and honest quick with repairs and with me being handicapped even came out and carried the computer in to fix it for me .I would highly recommend them. They will do right by you if you do right by them.
Mean people. Whoever the older guy is with a beard needs an attitude check. No clue how theyre in business charging fees to look at a repair (takes 5mins to diagnose if you are good)But that guy.. he just lost out on a lot of business.
Great selection of used inventory and parts. Honest, reliable people. Will never need repair or service myself, but I would trust sending friends / family there.
This guy is the best rust player Ive ever played with. Whether its apeing over rocks over triple head shotting kids cross map. You can always count on this company.
The prices seem a lil bit high for some of the used systems that were running older operating systems & there old laptops were pretty high the guy in the back I talked to seemed to have a pretty good idea of what hes doing (from the 15 min conversation we had) Ive never had any computer fixed there so I cant speak to those prices
The most helpful honest staff
Great customer service. Joe is VERY knowledgeable about computers.They have great prices and I highly recommend them.
Received laptop from them - upon start up there were password stealing viruses on them. This was a new imaged laptop from them too. Lucky I am an IT person and knew what to do to remove them.
Been there many times, always 100% satisfied!Owners are very nice people. Staff as well.
Their customer service is the best including Their knowledge of the computer service they provide 1st time going will use them as long as I live in Canton I recommend them to anyone needing great service
It is sad to see a good business go down the tubes and be ruined by a couple that have no business experience, let alone computer experience. Watch them: as they dont know the business they will try to take advantage of you.
This was my first time here and the guy was awesome. Fixed stuffed that needed done no extra cost. Had me back up and running same day.
Great service and joe even went above and beyond by coming out to my house when i couldnt figure something out while setting up the computer i bought from him,THANKS FOR EVERYTHING JOE!!
Great tech with great prices!! Absolutely love the staff as well!! 10/10
They are very rude and unprofessional. I will never go back there again. There customer service is the worst I have ever experienced. Its a shame because the previous owner was the complete opposite
Joe who is the head Tech is Professional Knowledgeable and Friendly!!!
Fast service and good prices
They don’t even deserve one star. They are way overpriced. Customer service is horrible. My advice is to go somewhere else.
Helpful people know about a lot a will tell you if they dont know where to go where others might know.
Very knowledgeable. Helpful. Good prices.Highly recommend.
Nice fast people that took care of my problem fast.
Good, fast ,fair prices, knowledgeable and friendly.
Every one there is always so friendly.
Good customer service
Way overpriced and disorganized
Couldnt help me.
Cool place 👍
Total reviews rating 4.1
53 Reviews for Stark Computer Exchange Inc 2023:
Review №1
2022-07-20Joe is very helpful and knowledgeable. He went above and beyond to repair and improve my laptop, when I needed it quickly. I have bought a few used items at this store and all have performed very well. Joe is always willing to answer any questions, and ensure satisfaction.
Review №2
2022-03-04I have nothing to butgood things to say about Joeand this establishment.Theyve always squared me awayquite nicely and just recentlywent above and beyond for mewhen he really didnt have to.He couldve said,Its to much of a problem and justleft me in a bad situationsince my Desktop was indisrepair when I brought it tohim because it wouldnt boot but he didnt.Joe is the technician and owner andis a really good guy.He went over my computer with a fine toothcomb and found out the the MB had bent pins.And his prices are just fine and he dont charge youan arm and leg to get your computer right ..
Review №3
2022-07-11Really nice guy fixed my pc same day I walked in and stayed after they closed to fix it. Amazing service amazing dude amazing price only place I’ll go now
Review №4
2022-07-21Helped fix my pc and even stayed after close to make sure it was all good. I’d recommend everyone to visit this guy for any tech related issues you might have.
Review №5
2021-11-27I had 2 consecutive problems with Stark Computer. Firstly , they sold me a computer that was malfunctioning. They allowed me to return it but charged me a 50 $ fee for what they called an inconvenience. A fee that wasnt mentioned at the time of sale. A couple of months later I bought a new computer elsewhere. I took it to Stark Computer exchange to have a speaker upgraded and when I went back to pick it up my computer wouldnt turn on. Thankfully it was still under warranty from the seller ! I had to send it back. The technician is not educated. Hes self taught . No one in the place has a single certification in computers or any related field. Its no wonder I had multiple issues. Not only did THEY inconvince ME , they were abrasive about it. This is a company that wants to make a buck off of you in a kind of pawn shop atmosphere. Be prepared for trouble if you shop here.
Review №6
2022-07-27Excellent service. Great pricing. Friendly service. Parking can be a challenge out front.
Review №7
2021-10-29I have nothing to but good things to say about Joe and this establishment. Theyve always squared me away quite nicely and just recently went above and beyond for me when he really didnt have to. He couldve said, Screw this kid, and just left me in a bad situation since my laptop was in shambles when I brought it to him but he didnt. Joe, the technician and owner is a really good guy. Prices are fair and a lot of it goes towards parts for repairs that come in. There are no crooks here.
Review №8
2022-04-12Great customer service, I was very impressed with the work that was done on my laptop. Everything that was quoted was spot on.
Review №9
2022-01-31The guys that work in there are beyond helpful and professional. They bought my old broken laptops with broken screen some didnt even turn on theyre the best
Review №10
2021-12-27Great place Joe fixed my computer on Christmas eve. Knows computers and very nice cordial guy. Hes got my business for sure. Stark computer exchange !!!