Starbucks in Columbus
Site: https://www.starbucks.com/store-...
- Monday:5:30AM–9PM
- Tuesday:5:30AM–9PM
- Wednesday:5:30AM–9PM
- Thursday:5:30AM–9PM
- Friday:5:30AM–9PM
- Saturday:6AM–9PM
- Sunday:6AM–9PM
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The coffee was exquisite! However, there were NO napkins at all.
This is a newer location, I went in today and ordered a light roast pour over. The place was very clean and Carlos who took care of me was friendly and professional. Everyone seemed pretty laid back. Will definitely be back!
I think they have forgotten how to service for customers who are in the store. I came in cause my power was off due to maintenance and from the start it really didn’t seem like anyone cared about the ppl in the store but more the drive thru. I had to go up twice to remind them of my drink that I was waiting on and then when I ordered lunch my food was placed in mobile and my name not called out and so it was sitting for around 20 mins before the worker brings it to me with a mumbled, nonchalant sorry. To show how long the food sat there, the cheese is one combined blob and not melted and the bread is just slightly warm. I really just don’t get it. Especially when the inside is not crowded (4 people) so keeping tabs on your guests and what they ordered and placing it in the correct spot so your guest knows their food is ready should be easy. Also, making drip coffee without needing to be reminded should also be easy.
Best Carmel Frappuccino Ive Had From Any Other Starbucks.
Strawberry Frappuccino made with almond milk, no whip cream. YUM!!!
Always super sweet staff! I love the iced chai it’s my favorite drink, I 100% recommend and it’s also a drink baristas like because it’s easy to make. I love the atmosphere, it always feels like a safe space. (Plus the seats are super comfy). Please be kind to the baristas :)
Been here 4 times and twice had issues with my order.Be aware ordering by mobile, they may be out of the flavor syrups. They will offer other flavors but be aware if you pay by mobile. I paid almost a $1 extra by app for a customized drink and ended up with a regular coffee.
If you choose to visit this Starbucks, this is most likely what you will see. There is no rhyme or reason to when they decide to close. These are just two examples of the many times I have pulled up, only to see this. Today, they accepted my mobile order, I was charged for it, only to arrive and see that they’re closed and I had no way of obtaining what I paid for. How is a location supposed to maintain a loyal customer base if they are this inconsistent and unreliable?
This site changes their hours almost daily. No sign to tell when they will open, and the lady this morning was extremely rude.
Very friendly, made my custom drink perfectly!
I usually get a coffee once in awhile breakfast and always quick
The shop girls LOVE, LOVE, LOVE to visit these baristas EVERYDAY for our afternoon pick-up! Remember the barista promise Great job!!!
I really liked how clean it was and everyone had a mask on for safety. Also I really liked there cup selection for the holidays. We ordered over the phone app and they had our perfect order ready in moments.
The barista and supervisor today were extremely rude, enough for me to file a formal complaint. Won’t be back to this location since they don’t know how to treat paying customers.
What an awesome store, so clean and staff very friendly. They remade a drink for me that was ordered from another store, no questions! Ill stop by again for sure!
Very friendly staff. Quick with orders.
Probably the least friendly, slowest service snd most inconsistent drink service of any location I’ve been to. It’s a bummer because I just moved to the area and will need to go elsewhere for my coffee needs (and further).
Update:Since my initial review, the service and experience has improved. The staff seems to be much more interactive and efficient. Updated to 5 star from 2 star.------This location has been opened for around a month now. The products and menu is your typical Starbucks menu. You can order in person, through the drive thru, or thru the mobile pick-up.If you order via mobile pick-up, and you pick-up inside, be ready to wait forever for your drink. Theres a sign on the counter for mobile pick-up but they dont use this as a COVID-19 precaution. Rather than removing the sign and rather than calling your name when your mobile order is ready, they place your order on the back counter. If you stand up near the counter for assistance, no one will acknowledge you unless you call someone out. I witnessed this this morning when a woman was tired of waiting for her mobile order and had to go up and ask for her drink.When I mentioned its confusing, she said its because of COVID-19. Well then remove your sign that says Mobile Order Pick-up. Its not like its permanently affixed to the countertop.
Please train the baristas on how to make a doubleshot on ice correctly. Ive been here 4 times and ITS NEVER correct. Im trying to give this location a benefit of doubt because its in my local neighborhood however, im not happy constantly getting an incorrect drink. Please do better.
Very pleasant surprise, this is not just another extraneous starbucks. Over the years i’ve frequented the store on 3rd st with no complaint other than the lack of basic accessibility due to parking restrictions. At this store, however, not only are parking spots available on either side of the building, but there is also a drive-thru option. Now, on my way to work, it is much more convenient to swing through this location, saving time and frustration.
First beverage was made incorrectly and tasted disgusting and weak.Second beverage was legitimately the same.No espresso flavor nothing. Basically brown water with caramel.Staff needs trained better.
Coffee so good and strong I was able to drink off of it.for 3 days..
Seriously? How do you decide what days you’re opened or closed.... if the sun is out? if it’s rainy? I was so excited to see this store open with a drive thru, however not only is this quite literally the slowest starbucks in the city but they are NEVER open!! It such a waste driving here specially just to turn around and have to drive elsewhere. Get it together!!!
Never consistent with closing time says 9 but closed at 6??? This isnt the first time fix your hours or just dont be open..annoying
Anytime I come here there are closed ive came here and they was closed at 1pm then they have a note stating they will start closing at 8 so I pull up today and again they are closed it is 7:44pm and they have a note the cafe is open welll it’s not I’m just curious as to why they are continually closed
Went in for as macha tea frap. This South High Street location has a drive-thru and is larger than the location they closed in German Village
Ive been here twice and the first time my order was wrong and the second there were only two cars in line incuding me and I had to wait 10+ minutes for an americano and the car in front of me had only two drinks. I might just be used to Olentangy speeds.
Friendly staff but jeeezus inconsistent hours. Never know if its open or closed until you get to the drive thru to see signs taped up that they are closed or are closing early. 👎👎
I didnt like any of the drinks I tried. Everyone else loved them. They give 5 🌟. I do love the bake goods.
Only reason I dropped one star was cause I think by now Starbuck stores can show for distant tables inside, as other establishments do, and I wasnt even allowed to charge my phone inside while the outside outlet wasnt operable at all.
Worst Starbucks ever. They consistency screw the drinks up and change their hours whenever they want. Absolute disgrace
Gotta love when you order at 120, sip when you are waiting on your wife’s coffee, burn your tongue and ask “was this at 120 like we asked?” And get argued with—drive all the way home and test it STILL at 144 degrees after the drive in 42 degree weather. Thanks @Starbucks:-/
Just stay open. To serve the people. There shouldnt be qny shutdowns. Governor should trust the businesses & people/ customers to do whats right to protect ourselves.
This was the first or second time at this location, the staff was masked and friendly!My iced chai latte tea with almond milk was made to PREFECT!
Always closed but pay ppl to stand around in there. What r they doing in there looks like making milkshakes
This location always makes my drink correctly. And is fairly quick.
One of the most physically beautiful Starbucks Ive ever been in. Friendly staff, good service
Chi tea my very favorite
I Love this location. Very spacious and contemporary. You can eat or drink indoor and outdoor.
The service was not good today. When got to window they didnt have my order and gave it to me sloppy.
Poor management and very inconsistent hours!!!! Closes before 1 pm somedays without notice.
Whats there to say, they put a Starbucks in a perfect place! I gave them a 4 star because of long lines but thats to be expected.
Horrible service but the coffee was good.The lady at the window was awful
Seem to be working out some of the new store location problems. Getting better by the day.
I dont normally go to Starbucks but this location is nice, clean and the staff is friendly.
Friendly staff and good stuff to drink whats not to like
Says closes at 9pm, I was there at 6pm and they were closed. 😡
They are always super fast and friendly. Love this location!
Pleased with quick drive thru, order prepared as asked,friendly associates
Great customer service
Almost a daily need. Wife has to get her beverage on.
Nice to see a Starbucks on South High St. Hope the community supports this location
Very nice store and great staff
Customer service in the drive thru wasnt that great.
Mess up order
LOVE IT always fast no matter how busy
Good 👍
There customer service was awesome 👌
Small sandwiches. 5.00 for a bite 😕
Clean, friendly and nice patio!
Paper straws ruin the experience.
Why bother no one here cares any way.
Gotta love my Starbucks!
Love the churro frap
Its good.
Slow. Slow. And slow.
Always good.
Its my crack.
There brownies are great,
Yummy always
Very nice staff
The staff are amazing
Love this place
Love the coffee
Overpriced coffee
Good coffee
I ordered a regular coffee with sugar and cream and it tasted burnt and bitter. As if I was having a drunk cigarette. I also ordered an Ice White mocha and the same, it was bitter, it did not taste like Mocha and they did not give me what I asked for. 👎 👎
Total reviews rating 3.9
87 Reviews for Starbucks 2023:
Review №1
2022-04-27Absolute worst Starbucks I’ve ever been too! I’ve been here a few times the past years and have never had a good experience. 6 months ago I ordered on the app..get there and it’s not open. I’m line for over twenty minutes and can clearly see workers inside but no one says a thing. Eventually after honking at the window for 5 minutes, the rudest woman says they are short staffed and can’t make my coffee but if I went to the other store they can. Waited 6 months to try again to see if it changed..nope..even more terrible. Waited over 20 minutes for a mobile order with no apologies. My drink was sitting for a bit while I waited when no one announced my name. It’s sad that they can’t get themselves together at this store especially when there is one 5 minutes away that is flawless. Will not come back again!!
Review №2
2022-06-10Okay, these baristas know what they are doing. I come here 3 times a week at least and my drink is always perfectly made. They are always super nice no matter how hard their day has been (I work in the service industry, Ik it be bad sometimes) but this is a shout out to the beautiful babe with the purple eyeshadow, thanks for being a shining light!!! Remember people, it’s JUST COFFEE!
Review №3
2022-05-12How does one location run out of venti cups? There are plenty locations around the city you could burrow from. I feel the leadership at this location needs some additional training. It’s not abnormal to come in and have to wait to place an order while they stock cups, ice, etc. The district manager should understand they are loosing money with not having venti cups.
Review №4
2022-06-18One of the slowest Starbucks Ive ever been too. Usually Starbucks baristas are hustling and trying to go quick, but not the ones at this store. Will be trying to not return to this one.Edit: it was 15+ minutes for an americano. Shots and water. Over 15 minutes.Edit 2: now 20+ minutes.
Review №5
2022-05-09All I can say is.....If a customer orders a 🍓STRAWBERRY ACAI drink, please tell them during the order, that youre OUT of strawberries. So the customer can decide, other options and or reply accordingly. Please dont tell us that youre out after sitting in a 10+ line of cars, at the window.Also if you dont have 100% of the items for a customers drink(example...strawberries)Then use that same energy to deduct from the cost, of the customers drink. Why pay FULL PRICE for a drink, that lacks the ingredients to make that particular drink? Versus paying for pink, ice water. 🤔
Review №6
2022-06-19I order a simple latte every time I go to any Starbucks. This location manages to make it differently every single time. Some times I just order a refresher because I am not equipped for the disappointment a latte will bring.
Review №7
2022-04-21The most ridiculous drive thru potholes!!! At least 6 inches deep each bottomed out my car! I told the guy at the window there’s 3 large potholes and the potential damage my vehicle could have and Starbucks needing to repair their drive thru.. His response was “The landlord won’t fix it” ok well then Starbucks needs to. OUTRAGEOUS
Review №8
2021-12-15Drinks are to Starbucks standard and the staff is really nice. But this location is always under staffed, closing early. Their supervisors don’t order syrups or food to par which results in a lot of shortages.
Review №9
2021-03-16Quick and friendly service. Im annoyed because a drink where I ask for light ice still has half the cup filled with ice. For a drink that is over $5, I want more than a half cup of what I ordered instead of half ice. Frustrating.
Review №10
2021-11-06I can’t stand coming here. Have tried so many times to give them another chance to make it better and every time I am disappointed. They always seem to have enough staff but they seem to always be goofing off leading to me waiting longer than I get at any other location. I’m all for people having a great time at work but it seems like every time I go they make a mistake. For example, ordered a drink, saw people behind us get their drink, asked if mine was being made, it was sitting on the counter half done, they threw it out started over and just kept joking and laughing, not every apologizing for any inconvenience. Just kind of a disappointment which is unfortunate since I’m so close by!