Kerbside pickup
Yes
Staples in Elyria
Categories
Location on the map
Elyria, Lorain County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Ink cartridges
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 440-324-6332
Site: https://stores.staples.com/oh/el...
Site: https://stores.staples.com/oh/el...
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–6PM
- Sunday:11AM–6PM
Staples in other cities:
Comments (66)
We were looking at computer chairs. We found a person to help us and he put the box in the cart for us. He was very polite and helpful. The cashier was very helpful also. We would definitely go back to Staples.
Well-kept store with helpful employees. Never crowded, so help is always readily available. Copying and printing services are first-rate. Comprehensive stock of office and computer supplies, reasonably priced.
Service was good, located the items that needed. Received assistance when needed. 65 year old employed black man, excellant credit, dressed in a respectable manner, I WAS FOLLOWED. There were a few other customers in the store.
The girls who work in the print shop here have gone above and beyond for us when making our wedding invitations at the last minute! We are extremely happy with our invitations and we will definitely be using them again soon for rehearsal cards!!! The employees were nice, professional, and helped us to design and print RSVPs when we were in a bind!!! Thank you so much ladies!!! Definitely recommending them to our friends and family!!
Sharon in the Print Center is amazing! She is great at customer service, fun and has a wealth of knowledge. I plan event for a large corporation and she has kept me sane when I was about to explode.
Awesome experience! Staff was polite and very helpful. She explained every step clearly and made the whole process quick and easy. HIGHLY recommend
We had print work done & the young lady Kara was extremely helpful, as a business owner when you find a place that has knowledgeable staff like her, you bring ALL your future print work to Staples!
Been here times. Young lady in the print section wasnt pleasant and basically told me to get my business cards online, because she didnt have time to do them. So I went to office max in westlake. Worth the drive.
Very lazy Sales Assosciates. Its to easy to say we dont have what you are looking for order it off line. But in fact the product your associated stated you did not carry any longer was on the shelf right next. to him. At least make a attempt to try to service the customer
New manager is psycho. Big greasy man screamed at me he ran around the area where they print and got up in my face and wouldnt let me thru the door kept bending over yelling I was stupid cause I couldnt get the fax to work he said go ahead call my boss I dont care .I thought because he was being so out of control he was going to hit me or push me .I am 65 and he is around 30 maybe . So please dont go in there he is violent and dangerous. I called the police when I got to my car and made a report I was shaking so bad.
Had an issue with my computer was able to call and take it in right away they hooked it up and reassured me all was good no worries.answeted all my questions patient kind and very very helpful thanks again Albert and Patrick for everything. I now have piece of mind again
We went to get a paper shredder. The staff were helpful. Things are a bit pricey, but they have a big array of school & office supplies.
Very nice staff. Printing kiosks and internet services was a capital idea. If they pop in an espresso vending machine, they get all 5 stars.
I found what I needed, at no more than the price I expected and actually a little less, and the checkout associate was very nice, helpful and informative.
My grandson found the exact trapper keeper he wanted. The workers were extremely helpful and courteous.
Their print shop area is pretty good, but they seem understaffed, although they have a decent selection of business stuff.
I love the staff! They are very helpful and I welcomed during each visit.
Good clearance. Fine selection. Friendly, helpful staff. Clean store. Ample parking.
Found the item I wanted..there were 4ea in stock..after 30 minutes, two fellows searching, they were unsuccessful finding the item..this is the responsibility of the in-charge people..I probably wont be back..I have little tolerance for ineptitude..
Yalls shipping costs is too high but ol girl was cute and friendly so yall get 5 stars smh
Almost found everything I needed! Stop carrying kid size headphone😕 However, friendly service!
Great place to get tech stuff an for the house an office
I dont particularly like Staples but it has what you need for your office needs!
Fast services creating business cards. Got 750 cards finished in a couple of hours.
Great store. Very helpful employees 👍
Very helpful staff always,over the top staff
Excellent service. Courteous and attention to my needs.
Very helpful employees, good place to shop
All of a sudden this store has problems with price matching and using coupons
The lady was very kind and helpful
It was like pulling teeth to get someone to help me find a couple of items.
John the manger was very helpful and friendly
Takes hours for a few simple copies.
Store clerk was very helpful, informative
Poor customer service. No one offered to help me.
Clean store a bit over pricey .. but otherwise good selection!
Quick, easy, and inexpensive. Friendly staff.
Great place for small business needs..
Great place,wonderful customer service
Very good had what I needed
Quick service at a fair price
Great selection of school supplies.
They always have what I want
Everyone at this Stapes is helpful and friendly.
Great for desk and chair
Employee was no help at all
Good service. Thanks.
No Mac compatible services.
VERY helpful staff.
S as d
Bad costumer service
Great service
Helpful employees.
Very helpful
Too expensive
No helpful
Total reviews rating 3.9
66 Reviews for Staples 2023:
Review №1
2022-05-27Website delivery fail. Advertising 1-2 day delivered. I am waiting still, 9 days. Currier service only says it is on the truck for delivery, every day but never arrives. There is no evidence that any attempt was made to deliver it. This service is so bad that I think it must be some kind of money thieving scheme. What a waste of time. I hope that I am able to recoop my money.
Review №2
2022-06-25Bryan did an amazing job helping me pick out an office chair. He was knowledgeable, engaged, and customer oriented through the entire process.
Review №3
2022-08-15I went to this store this morning to make copies and fax them, the person in charge at the time, I want to thank her for her excellent customer service apart from everything the store looked well organized and clean.
Review №4
2021-10-23Two starts for nice people trying hard, but this is a poor print/copy service. I will not use them again.I used Staples online portal for printing of a set of training manuals that I needed for the next day. The results were embarrassingly poor.My written request was for 10 copies of 40 pages, single sided, B&W with a color cover, comb binding with a blue back. Staples printed the entire document, including the cover, in B&W. This made my document look cheap and unprofessional. The binding was spiral, not comb, which made the manual hard to write in. The printing was double-sided instead of single-sided, which meant I had to scrounge up additional writing pages for my meeting participants. The back cover was the only thing they got right. I did not have time for Staples to re-run the job.I did get a call to tell me my order was ready earlier than promised, which was kind. Additionally, a staff member showed me that the color error was in Staples portal: although I uploaded a 4 color document, she received only a B&W rendering - so I guess they cant actually make the color copies they advertise. Unfortunately, she did not call to tell me about that discrepancy before she printed the order. She did remove the charge for a color cover -- which indicates that the request for a color cover was available to her. Finally, she told me that next time I should bring a letter on my company letterhead to identify myself because my materials are noted as copyrighted on their cover. She looked honestly confused as I explained that the name of the person placing the order (me) and the name on the credit card I was paying with (mine) were the same name listed on the cover as the author and copyright holder (me).She suggested that next time, I should drive to Staples and bring them my document on a flash drive and make my print order verbally. Apparently, this Staples is also a technology time-travel portal back to 2005.Next time, I will find a professional copy/print shop instead.
Review №5
2022-07-13Always so helpful great staff!
Review №6
2021-09-17Aimee is who took care of me she was very helpful and very Kind, I would definitely recommend her ,she went above and beyond to make sure I was happy with my Product Blessings
Review №7
2018-10-05My company had to get a copier, printer, scanner in the one manager lady named, Sabrina was so professional and helpful. She even lifted this machine onto her shoulder and carried it out to my truck for me because she knew I couldnt physically lift it. She went over and Beyond and was awesome!
Review №8
2020-12-20A manager named Albert was not helpful and just completely rude, but thats ok went to office max in crocker Park, where they were absolutely helpful, sold me a floor model and took $70.00 bucks off!! Staples train your employees better!!
Review №9
2018-09-13I am able to get Dell print cartridges. here, and at a good discount. This time, they have to be sent to me, which is fine since they will arrive in the next day or two. The personnel here are very helpful and I would come back here again. The store could use some refurbishment, but these people work hard to help you.
Review №10
2018-08-16Outstanding customer service skills from every interaction I encountered. I went there for business materials in the copying Department. They were so patient with me and so helpful and informative. I will be back for more of my business materials! Great pricing compared to online.