Spavia Strongsville in Strongsville
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Strongsville, Cuyahoga County, Ohio, US
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Site: https://spaviadayspa.com/strongs...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:Closed
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:9AM–6PM
- Sunday:10AM–5PM
I had a fantastic experience at Spavia. My massage was the 1st appointment of the day and everything was ready to roll. Tables warmed. Atmosphere was perfect. Both Savannah and Mimi were helpful at the desk as well as the owner Mary. My therapist was wonderful ( Pam.. oh no. Maybe Patricia ?!? Eeek) well just perfect, she listened to what I wanted and specifically gave me that type of massage and adjusted the hydraulic table so that I felt like I was getting massage in a lazy boy -it was a first for someone who loves massages.
If you need a place to get a massage in the Strongsville area, this is the place to go! You feel like you are really at the spa as you get a robe and sandals to change into, a locker for your belongings and then time to sit in the retreat / relax room before and after your services, heated massage tables and hot towels during your massage. I absolutely love coming here and look forward to it every single time. Sarah has by far given me the best massage I have ever had in my life! She was so friendly, personable and listened to exactly how I wanted my massage done. I am very sensitive and like very light pressure and she did phenomenal! I actually fell asleep several times I was so relaxed. I will be booking with Sarah for all my future visits and recommending her as well when I recommend Spavia to others!
Extremely professional and skilled staff from the moment we stepped through the front door. Especially appreciated Mackenzie, Patricia, and Alanah for taking care of my sister and I. The spa environment was also very relaxing, loved the hand scrub in the bathroom! Highly recommend!
I’ve been getting facials for years at other places, but Spavia Strongsville has the most consistent high quality staff and products around. And Mackenzie is The Best aesthetician, seriously getting a facial by her is the most relaxing experience and my skin looks absolutely flawless when she’s done. Every time I leave there I immediately think about when I can schedule my next treatment. Thank you Mackenzie!
Fantastic! My fiance purchased me a massage/facial from here and it was heaven. From the moment I stepped into the spa I felt spoiled. Their facility is clean and super organized. The deep tissue massage was just what my achey body needed and the facial was perfect. I especially loved the hot stone work while the exfoliation worked on my face. My sister and I actually have a spa day booked in a few months cause I couldnt stop talking about them to her.
Loved it! Kenzie was my massage therapist and she was awesome!She asked me questions to make sure I was comfortable and she did a really great job!Spavia was a really clean and relaxing place!The ladies at the front desk were really sweet and answered your questions too!!
We planned a surprise for my mother and the receptionist confirmed they would not email her with confirmations of the appointment. They did end up emailing her and she was questioning what it was all about, which kind of ruined the surprise. The spa offered to call or email her and tell her they made a mistake, which we said was fine, but at this point it was very confusing for my mom. When we got there, the retreat room did not have enough heated neck towels in it for the four of us. The bathroom was out of hand towels too, we found them on our own. I said I wanted a medium strength massage and i got a very light strength massage. Another member of our party also said the massage was too light. During my massage the music stopped about ten minutes before the massage was over, that was weird. Also, I dont know how they timed anything because I was the last one from our party to start my massage and the very first one done. They offered tea and water at the end of my massage and I asked for tea. I got anice cold cup of water, and then she made me get tea myself. I broke my compact mirror in the dressing room and told the receptionist right away. She said she would sweep it up and then continued to work and didnt get up to see (this is where people walk barefoot sometimes), so it should have had immediate attention. When we went to check out, they said we could pay for my mom dividing her bill onto our three credit cards. Then she said the system would not let her do it and we should put it on one credit card and duke it out ourselves. I would rate it lower, but they did accommodate the four of us at the same time, and other spas could not.
I just had the Hydraderm treatment, it was amazing! Alanah was professional, knowledgeable and did an excellent job! I’ve never had anything done to my face before and this was the best first experience I’ve ever had! I’ve already booked my second appointment next month! It was such a relaxing experience! The wellness room was relaxing and just what I needed to calm my mind before the treatment! I cannot wait to come back! Thank you Alanah and Spavia!
I absolutely love this spa! It is a wonderful escape that helps restore my well-being. Ever since I started getting facial treatments here, my skin glows and I am so happy with the results. The staff is knowledgeable about skincare products, and they help you have a relaxing experience. It’s the best medicine for your skin, mind, and body!
My grandma and I came for a girl’s day and it did not disappoint! Staff were all very friendly! Special thanks to Kenzie and Alannah for excellent massages and facials and for making us both feel comfortable and relaxed. Can’t wait to come again soon. Also very much appreciate getting information about your membership but not being pushed or bullied into signing up. Last experience at a different spa was ruined because of that behavior.
My husband surprised me with a facial and massage for Mothers Day. I was so pleased with his choice! The facility and staff were amazing! They made my time there so relaxing and I felt like a million dollars when I left. I cant wait for my next appointment!Over a year later I still love it! The staff is always warm and welcoming. The environment is soothing and calm. Tracy is the best massage therapist Ive ever had! Spavia is a welcome retreat from the chaos of everyday life.
This was my first experience at Spavia! It was a wonderful experience and one I highly recommend. Annette who did my massage has magically hands! She knows a lot about the body and how it works and gave some great tips and recommendations! Annette is truly amazing and works wonders. I left feeling like a new person with much tension gone from my body. The environment was clean, peaceful and relaxing! I will definitely be back!
I received a spa package from my girlfriend as a birthday gift and I can honestly say my spa package was super relaxing and much needed. I deal with a lot of stress and this place found a way to eliminate it within an hour. I’m really hoping to get the same gift again for Christmas. Great people, great service, and I love that it’s locally owned! I love this place!
My massage was excellent and the environment was relaxing. However, when i tried to check out the other guest there did not have a mask on. The reception area is small and I waited but she never put her mask on. The owner did call me the next day to apologize, which I appreciate. However, I cant go back because even though they require mask this didnt happen while I was there. I couldnt even check out because the guest didnt have a mask on and continued to talk and make a membership account which made me uncomfortable because I have a child that is immune compromised and has asthma. So it is too risky to be around unmasked people in public. Again my massage was great and I appreciate the owner calling to apologize.
I took my daughter to Spavia for her birthday. We absolutely LOVED it! I am a member so I already knew how wonderful the technicians and services were. They treated my 17 year old daughter like a queen for the day and she LOVED her facial. Mallory is such a sweetie and she is extremely knowledgeable of all the services and products that Spavia provides. I HIGHLY recommend Spavia in Strongsville for a great way to provide yourself with self-care during this awful pandemic!!!
My first ever experience getting a massage and a facial and wow, am I glad I chose this spa. I had my massage done by Sara. She is amazing. She worked out knots in my shoulders that had been there for years. We had fun conversation, and she put me perfectly at ease.I had my age defense facial with Christinia. She explained everything she was doing and was super nice.I ended up buying the premier membership and I will be back to see these two ladies again. This place was so relaxing and made me feel very at ease from the moment I walked in the door until I walked out. Thanks ladies!
I bought a Groupon for myself and my mom to celebrate her birthday, and we both received an 80 minute relaxing massage. Very friendly and welcoming staff! Very clean and relaxing environment, and the sheets on the massage beds are very soft and luxurious. Massage was the perfect amount of time, and I feel great! I never felt rushed and staff never tried to push me to buy other services. It was a great experience and we are very happy we came! Definitely coming back to continue to improve my overall well-being and to try some of their other services. Highly recommend!!!
Amazing full body massage! I really appreciated the forms they have you fill out prior to your appointment, I was able to pick my lotion & choose if I wanted to have conversations or not etc. The robe, warm neck pillow & relaxing room you go into before and after your massage was the cherry on top! They truly want your spa experience to be relaxing and don’t try to rush you out so they can see their next client. Great job Spavia staff. Can’t wait to come back!
I’m not the type to ever post a review, but I had to after the unbelievable service I received from Spavia. I was first greeted by the owner, Mary, who treated me with such professionalism and care. The spa she has created is the perfect retreat away from the daily stresses of life.I also want to thank Tracy, my massage therapist, for the best massage I have ever had. She is a true professional. She understands anatomy, how much pressure to use, and what areas your body needs most work on. She is not just an average “massage therapist” going through the motions. I have had hundreds of massages and she was far and away the best ever. Thank you so much. Anyone who reads this, please give them a try. You will not regret it!
Ive been going for several months now and have had various services. My favorite is the Essential Signature massage with either Tracy or Sara. They have given me the best massages Ive ever had! The best part about Spavia, though, is the customization, attention to detail, and quality customer service. Your entire service is an experience; from the retreat rooms with the lavender neck wrap, to the complimentary salt scrub and hot teas, to the playlist and lotion scent. I cant recommend this spa enough!
This spa is very kind, generous, and professional. We were not rushed for our facials and the technician was very nice and thorough. I do plan on returning when I can and also purchasing gifts here for those who need it in my life. Well done Sarah, my mom loved her facial.
I’ve been a member for over a year and love my experience every time! Especially Christinia who is easily the best massage therapist I’ve ever been to, and she also gives amazing facials! I go to her exclusively and keep coming back for her as well! It’s a great atmosphere and staff.
Fantastic! Went on the Groupon and it was worth every penny. Very much a spa experience. You walk in and it smells fabulous. You get a room with sandals and are set in a relaxing room where you can put a warm neck wrap on. Annette was my therapist and she was fabulous! You choose your massage scent and you smell just like it all over when you walk out. Orange blossom was my choice and literally smell edible. The only thing is the spray moisture mist they use isnt for sale and I want it. I hope they have it soon!
I had the best experience! I’ve had numerous massages and this by far was the best! All of the staff was extremely friendly and accommodating. I have a heart condition and they were very aware and comforting the entire time. Sara was amazing and I will definitely be returning!!!
I have been going to Spavia for a little over a year now and have never experienced service any less than amazing. I typically see Sarah for body wraps, massage & scrub / spray tan and she is a breath of fresh air (always makes sure to cater the visit to my needs / wants, and is a ray of sunshine every visit)! Mary has always worked with me to ensure I get in for my appointments and has great customer service as well! I would recommend Spavia Strongsville to anyone!
I had such a relaxing and amazing prenatal massage with Annette. The facial with Christinia was calming, thorough, informative and refreshing. I couldnt wait to get home and use the products she recommended for me! The lounge waiting area was quiet and the tea was great. Just the experience I was looking for. Thank you! I have already referred friends and will definitely be back!
This spa is like a tranquil oasis. I thoroughly enjoyed my service here and Sara was so pleasant and professional. Everyone here was so calming and made sure I had everything I needed. I highly recommend the body wrap that I had, and I am planning on returning soon to try another service. I stayed to relax before and after the wrap without feeling rushed. Thank you for the wonderful experience!
I was relaxed the minute I walked into the Spa. Each staff member treated me as though I was a VIP and I was their sole focus. Sitting in the womens retreat sipping tea, reading inspirational books and listening calming sounds was a true retreat from the world. My services were carried out by a highly trained professional as well as a beautiful person. Do not miss this experience!
I spent a lot of time trying to decide whether or not I actually wanted to purchase a membership, but I finally did and Im so glad that I followed through. Domonique is absolutely amazing. She has the best personality and I truly enjoy going to see her. Her ability to relax my muscles and get trouble spots is phenomenal. I love that shes just as comfortable with me being quiet as she is with talking the entire session. She lets me set the tone each time I come in. The staff has been wonderful, and the setting is very relaxing. I highly recommend joining.
This was my first facial. I got the balancing facial and was so happy with the service and my esthetician. The products smelled great and my skin felt like brand new after. The spa was so relaxing and beautiful. All the staff were super accommodating and made me feel so relaxed.
I just cant say enough positive things about this spa! I have been going for years not only do the products help me look and feel better but the atmosphere is the best. Try it for yourself and you be the judge!!! Never disappointed ever. Love it and look so forward to going every time.
I had a wonderful time at Spavia of Strongsville. The massage Therapists name, whom I had was Annette. She did a fantastic job. 5 starts for the whole experience. from the front desk , to the womens retreat room . to the massage. I Will be going back again every month.
Always an amazing experience at Spavia! The environment is relaxing, clean and inviting. The staff has always proved to be professional and informative. I’ve had multiple facials and services provided by Mallory and she always does an amazing job! And additionally she offers suggestions and product knowledge to optimize my skin care routine at home.
My wife and I are experienced spa consumers and have never had the kind of massage like we experienced at Spavia. It was incredible from the moment we stepped into the facility. From greeting to finish, the experience was phenomenal. Thank you Spavia team for the great evening.
My fiancé got me a facial for my birthday this past weekend...it was the best facial I ever had. Thank goodness Spavia put me with Christina—she took awesome care of me!! Not only did Christina make me feel 100% comfortable but she was so personable. She gave me recommendations on how to make my skin better and gave me great tips. She was overall sooooo genuine. I will absolutely come back to spavia thanks to Christina and the amazing atmosphere. Thank you to Christina for an amazing facial and experience, you rock!!!!
My visit to spavia was wonderful! As soon as I walked in the door I felt at home & relaxed. I received a facial from Christinia who was so pleasant & great at what she does. The facial was very calming. The spa has such a relaxing, peaceful atmosphere. Highly recommended. I will be back.
I love how it feels like a spa, very relaxing! Also, everyone is so professional, massage was excellent, and I am grateful that the membership piece is not high pressure. I appreciate learning the membership info, but love that it ends there. I will continue to return!
My massage with Sarah/Sara not sure if theres an h was the best ever. She was amazing and listened to my areas of please dont touch becuse I have fibromyalgia and its extremely painful. She asked a few times if I needed more pressure in certain areas and I was ok to say yes because she was so kind. I actually recommended your company to my sister in Boston and she is taking our cousin next week 👍. However I was not a fan of the facial it was to much goop for me but hey thats just be and everyone is different !! I will be back for the massage though !! 🌟
Wow! Beautiful inside and very private. They start you off with a tour. Then you change into a robe and slippers. You are taken to a quiet, relaxing room where you can enjoy a hot herbal tea as you wait for your service provider. My facial was so relaxing. The staff is so friendly and so is the owner. They have a great retail section too. Lots of items from vendors that give back. Will be back.
From the welcome I received when I entered to the goodby after my service, this place was above and beyond all my spa experiences. The relaxation room is exactly that, the tea is refreshing, the music and comfy chairs are relaxing but most of all my massage was fabulous.My Massotherapist, Domonique, did a wonderful job working to relieve a very pained back while still making the massage relaxing, not an easy thing to do.This was my first trip to Spavia Strongsville, but it will certainly not be my last. Is it a tad more than some other spas? Perhaps. Is it worth it? Every single penny.
This was my first time getting a facial and everything about my experience was wonderful. The staff was very nice and knowledgable about the products they recommended to me and which facial treatment I should book next. Ill be back for my next appointment soon and I cant wait!
I can’t speak magnificently enough about this place. They snuck me in the day before my wedding, everything from checking in to the actual facial was a class act. Mallory was phenomenal! I was running around the day before the wedding had not eaten and the owner went next door to order me food! Unbelievable. Once you go here you will never visit another spa.
Horrible, horrible customer service. Do not go there. I made my first app and by mistake I made it on a day that I had to work. I called them and told them if they could please reschedule for a week later. The lady said yes. After she said yes, they called me again to tell me that they need to charge me since I did not cancel 24hr before my app. It is obvious that they do not care about their customers. I would definitely avoid the hassle of going there and dealing with rude people.
Total reviews rating 4.8
124 Reviews for Spavia Strongsville 2023:
Review №1
2022-03-25Ive been a Spavia member for over a year now and have always had great experiences there! All of the staff is very welcoming and make you feel so relaxed the second you step in the door. I just recently had Crystal as my massage therapist and she was fantastic! Probably the best massage Ive ever had! Shes newer there so if youre looking for someone, go see her!
Review №2
2022-06-02First time going to a spa and getting a professional massage. My gf who goes here recommended Ashley. She did a great job!! I had deep tissue massage with her concentrating on my lower back pain. I left feeling much better and have already made another appointment. All the staff were very professional and welcoming. The spa was very clean and relaxing. If your looking for a great massage I recommend Spavia in Strongsville and Ashley.
Review №3
2022-03-27I surprised my boyfriend this weekend with a couples massage and we were not disappointed. This was our very first professional massage and Im very happy I decided to go to Spavia. Ashley did my relaxation massage and let me tell you she worked out my shoulders so good I felt like a new woman when I left. Crystal did my boyfriends deep tissue massage and he said she definitely worked out all of his pain in his back. Thank you ladies so much for the great massages. We will definitely be back. The ladies at the front desk were very professional.
Review №4
2022-01-30Today was my first time at Spavia and the experience was amazing. I felt very welcomed and relaxed as soon as I stepped foot in the door. I had Crystal as my massage therapist and she was very kind. I have a hard time shutting my brain off to relax and Crystal made that happen this afternoon. I highly recommend Spavia!
Review №5
2022-03-08This was my second visit to Spavia---I am addicted!! My girl ANNA is the BEST!!! Had a massage the first time and was a little nervous about the facial the second visit BUT I can say that it is almost better than my massage!!! I HIGHLY recommend Spavia for your overall well being!! and I very highly recommend MY GIRL ANNA!!!!!
Review №6
2022-04-07This is actually Amandas mom, Susan Spaulding. My daughters name came up instead of mine for some reason. I had a very nice massage done by Ashley today. She was wonderful!....not too hard and not too soft....just the right touch! I will definitely request her when I return!
Review №7
2022-03-16Massage therapist Annette is amazing!! She made me feel so relaxed and like a princess !! Best massage of my life, cant wait to go back again and see her.
Review №8
2022-06-01I dont get many massages, but Sarah at Spavia did a wonderful job, very worth coming back to Spavia and Sarah.
Review №9
2021-12-27Went for a relaxation massage today and Mimi at the front desk was helpful as always! I had Ashley today and I will say it was one of the best massages I had ever had at Spavia! She was amazing! Spavia is the best place around!
Review №10
2021-09-24I had the best deep tissue massage from Jacki. It really helped me relax!! The front desk staff are always so welcoming & friendly. You really feel like your at the spa on vacation when you come here & can always leave feeling very relaxed. Can’t wait for our couples massages Monday!!