Spavia Bridge Park in Dublin
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Dublin, Franklin County, Ohio, US
Site: https://spaviadayspa.com/dublin-oh/
- Monday:10AM–8PM
- Tuesday:Closed
- Wednesday:10AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:9AM–5PM
- Sunday:11AM–6PM
Went for the first time today and had Rose as my massage therapist, she was AWESOME! The spa itself was clean, relaxing atmosphere, and most of all friendly! Going to the spa can be very intimidating but right away the woman at the front desk (I am so sorry I do not remember her name) was super friendly and inviting. I will be coming back and plan to schedule and appointment for my husband!
My salt stone massage with Jana was excellent! She was so sweet and the experience was wonderful! Definitely add the CBD oil!Spavia is still really nice and clean when you walk in. I would say the robes could use a revamp, as they aren’t as plush as they used to be and the waiting/relaxing area could be spruced up a bit too. But overall still a nice experience and I will return!
My previous comment was deleted. Negative star.... sell defective product. I bought their product I image serum that cost 75 dollars. But the pump was not working, and receptionists people checked and agreed it is a defective product. But they did not give my money back. How do they do business with this type of customer service. I gave one star since there is no negative star.
Recently had a massage with Shannon. I couldnt believe how relaxed and comfortable she made me feel during our session! She listened well about my areas of concern and she found a great balance of conversation and quiet. She was lovely, and Id recommend her highly.On the same day, (birthday treat!) I had a facial with Thea! She was great too! My skin was glowing for days and she went over areas of concern with thoughtfulness and care. Her recommendations were wonderful and her kind, thoughtful, and professional vibe will have me returning again and again!
My first experience was not great, but I always give a second chance. This time it was absolutely wonderful, Shannon performed the hot stone massage with CBD oil add on. Shannon had a great temperament, was funny and my favorite part was that she massaged me with the perfect pressure (almost no one has), her technique of using more surface area with her fingers to distribute pressure instead of fingertips and digging like most do (so painful) due to heavily focused pressure was exactly what I have been looking for. I will be coming back for an appointment with Shannon. ❤️
Saturday was my first appointment at Spavia in Dublin. From checking in, to my facial with Thea the visit was amazing. I melted during my Vitamin C facial and still feeling the benefit from it. The ladies at the from desk were warm and welcoming . I highly recommend Spavia and definitely Thea! Looking forward to my next visit!!!
Visited Spavia yesterday for a couples massage. It was the first massage for my husband and I, and an overall great experience. We arrived a little early to our appointment and were shown into very nice waiting areas. Temperatures were comfortable throughout the spa. Our MTs, Shannon and Makayla, were very nice and did an excellent job. Ill be back to check out their other services, and would recommend!
Thea gave me the most relaxing facial helped with with my problems and concerns of my acne.very pleased. Jana did a fantastic job on my massage. she made me feel comfortable during my massage.🤗 I recommend this place 100%! You girls are great keep up the fantastic work!
My wife has been a long time member of Spavia and has spent probably thousands of $$$ there over the past couple of years and most visits are great. Unfortunately, She went in for a face peel yesterday and 24 hours later her face is in really bad shape. It is covered in red scabs and Im really hoping it doesnt scar. When she called them this afternoon, all we got from them are recommendations for expensive moisturizers and self treatment that might help over the course of the next several days. She asked specifically for them to make this right either by them doing a no charge moisturization or at least provide her something to mitigate the damage. Their response really surprised me. Their solution is more expensive treatments. Meantime its 2 days till Xmas and her face is a MESS! They will not get anymore of my business for sure. When all goes well, they get their money and I get what I paid for. When it goes badly, they run away from any and all responsibility for the mishap.
This was my first full body massage and Chasity was awesome. I booked the service because I was experiencing tightness and pain in my upper back and shoulders. She did great targeting the area and letting me know what I could do at home to keep working on it. I will definitely be back!
I recently had my first visit at Spavia. Let’s just say it won’t be my last!! I had a deep tissue massage with Michael. He was so kind and professional. He made sure the pressure was just right and comfortable for me. I felt amazing afterwards!! Amanda was so helpful and friendly. I can’t wait to return.
I had a wonderful time when I visited Spavia this past week. I had a perky pumpkin facial and Erica was phenomenal I never knew I needed a facial massage until she did that and it was wonderful. I also had a deep tissue massage with Jana and she was so great checking in with me to see how the pressure was for me . I recommend seeing both of them and the front desk staff is so nice and friendly also.
Michael is the BEST! Best massage I’ve ever had and I get massages monthly. Walked in with a migraine that medicine wasn’t kicking and walked out feel completely new. Super relaxing spa and atmosphere. I loved relaxing prior to my massage with the heated neck wrap too! Amanda at the front desk was super nice and professional!
I have been going to Spavia for a year now and although I never had a bad experience ever I wanted to give credit where credits is due and that is to Shannon! She was truly amazing! Best massage I have had in a long time and some laughs were had as well! Forever will be going to Shannon!
I had Me Day, going and pampering myself a little extra. When I say I left feeling radiant and relaxed, I pretty much was a whole new person. Erica was my facial specialist today, and she really fixed a lot of the skin issues I had. My skin is so clear, soft and glowing I feel no need for makeup. After Candice did my massage. She focused on everything that I had asked her to and I left feeling like jello. Pretty sure this is going to be my mo they thing from now on!!
Fantastic experience with rose and Michael. They did a couples massage for my partner and I and I can honestly say, I feel so much better! I was having back pain and rose checked in often to make sure pressure was good and I was comfortable. Would definitely recommend
I received a gift card for a massage, body wrap, facial, & a lunch.I was well taken care of. I was comfortable, and felt fully relaxed. My massage therapist was professional & very attentive to my needs. The body wrap was so relaxing & the products were wonderful. Autumn did my facial & I appreciated her explanation of my services & products.Thank you for a great afternoon 🤩
First time to Spavia, so plan to be very early if you go on a Saturday (farmers market blocking the road). All of that was a distant memory after I met the massage therapist, Michael, who was absolutely awesome. Very calming energy, and quite possibly the best massage I’ve ever had. That’s stating a lot, as I try to get a massage once a month! Go see Michael for a REAL deep tissue massage! Super nice guy, great massage!
This was my second time visiting Spavia and I felt the service just keeps getting better! The first time I visited Spavia was for my sisters bachelorette get together in May of this year and we had a wonderful time. The ladies up front were very professional and friendly. The environment is relaxing and truly keeps your mind at ease at all times. I absolutely love the retreat area since we’re able to relax before our massage with neck warmers and hot tea.Michael was my massage therapist. I absolutely enjoyed my time with Michael the first time, that I booked with him again. He is very professional and will check to make sure pressure is okay, I receive deep tissue massages and the pressure is always on point. Every time I leave Spavia I feel relaxed, refreshed, and ready for my day. I can always count on every team member at this location to make sure everything runs smoothly. I will see everyone again soon!
All 5 stars go to Michael! He’s phenomenal and once again helped me avoid PT and/or going to the doctor. First he helped me recover from months of shoulder pain. I couldn’t even sleep on my left side. Now, I’m fully recovered. Lately he’s helped me recover from a pulled hamstring. He’s extremely professional, friendly, attentive and is by far the best massage therapist I’ve ever been to. I’m worried for the change in ownership as so many employees have left!!! Only one aesthetician remains. Yikes! Not a good sign so going to an individual treatment is probably better than committing to their monthly until they can get new ownership in this Dublin Spavia location. Zero stars for the ownership. Lori was awesome and I wish she didn’t sell! Hard to support a business owner who is not treating their staff well. Hopefully Michael stays as I’ve renamed him “Dr. Michael”. And Erica did an excellent job with my facial! I hope she’s there the next time, especially since she’s the only one left!
Laurie took great care of my daughter and I on a girls spa day we did recently. Very polite and helpful. I had Candace do my massage which was AMAZING!! Thank you Candace. And my daughter had a great experience for her facial and a waxing with Fatima. Thank you ladies for making our mother/daughter day wonderful. ☺️ Will definitely be visiting again.
Michael was my massage therapist, and he was wonderful! He periodically checked in to make sure the pressure was just right, and made me feel completely comfortable and relaxed and at ease. His technique is perfect!As for Spavia itself, it is very clean and the ambiance is peaceful and relaxing. The front desk staff were wonderful, and took their time to help me fill out the paperwork (conveniently on an iPad), showed me around in the men’s changing room and relaxing room, and made me feel comfortable. After the massage, they helped me get a bottle of the lotion that was used in my session, and were so kind and attentive.I look forward to coming back!
My first experience at Spavia was with Michael and he was awesome! He was accommodating and helpful, as well as professional and demonstrated that he cared about my experience by making sure I was comfortable. I had also experienced a scheduling conflict that the front staff navigated with me patiently and kindly. I will certainly be back!
Spavia Bridge Park was luxurious and peaceful.My bridal party and I came in today to relax after the pressure of this hard year with school, having new children, and a year of planning/ preparing two weddings in the midst of a pandemic. We were all very tense ha!We felt so welcome and were all around treated. We were presented with such care and professionalism that we were easily rejuvenated and felt revived.From the two lovely ladies at the front desk, to the aestheticians, and massage therapists everything was perfect from start to finish.Fatima did my facial and relaxation massage! Her point work was both accurate and precise while she applied great medium pressure to my problem areas. And my facial ! WOW! My face feels as soft as the day I was born. Please request her for your next facial or massage she is highly recommended! Very kind and deeply cares for everyone who comes to her table 🤍Thanks again Fatima and all at Spavia !We will be back soon !!
Claire is a sweetheart and amazing at what she does. She took her time and explained things thoroughly when I had questions. She made great recommendations too. I received multiple comments on my skin a few days after I received a facial from her. I will be going back.
Mary the owner is a lifesaver! She goes out of her way to make clients happy. If you have been considering doing something nice for yourself, consider this a sign to book a Spavia service - it could change your life which I know might sound far fetched, but after suffering from adult acne for many years, Spavia cured my skin. My friends bought me a Groupon years ago and I eventually became a member. I had only had one facial in the past and I hated it, however this experience was much different. Everything was relaxing and catered to my needs. I never actually believed facials would be exactly what my skin needed but here we are 5+ years later and I couldn’t be happier. My wonderfully knowledgeable aesthetician had a plan and stuck to it and my skin will never be the same. I even remember the receptionist when I first called to book my Groupon. She was just as excited as I was for my first service. I was nervous to call for whatever reason, but she totally made me feel at ease. I tried a few other spas but nothing compares to Spavia and while at those other spas I wished I had just booked at Spavia. Anyway, long story short: Thank you for the wonderful facials and product recommendations that saved my skin and owners that truly care and go above and beyond to change lives.
My daughter Camber treated me to a spa day yesterday and my MT Justine Hardman was simply amazing!! I had the most intense invigorating and rejuvenating deep tissue massage! I felt years better.. You must visit Spavia! Beautiful facility, friendly and professional staff, awesome services and top notch products! Moms, we deserve it!!
Had my first Spavia experience yesterday and it was wonderful. While I have experienced targeted medical massage for many years, I had not taken the time to indulge in a therapeutic massage. All those years I used massage as an element to help recover and improve my performance and I never thought about the benefits of a whole body massage. I woke up today feeling like I bought a new body yesterday. Going forward I will continue to use medical massage for those elements of performance and recovery so I can be the best daily health athlete I can, BUT I will also regularly utilize therapeutic massage for better self-care so that I can best enjoy my times of rest and relaxation. Thank you, I will definitely return.Staff:Thank you to Shannon, for working so well with my body and talking me through my treatment. After my session, Shannon suggested activities I can do to help work on some areas that she noticed during my massage. She also discussed how I can best use therapeutic massage going forward. Amanda, the manager, helped me to explore the products I was interested in at check-out and took the time to discuss my options for return visits.Facilities:The entrance is easy to access. The lobby is bright and has a nice variety of products and items for purchase. Once inside the doors the staff speak quietly and the lights are lowered in the hallways outside the rooms. The lighting resembles the soft glow of a fire. The changing area is well lit but also quiet and relaxing. They offer a shower, separate changing area, and lockers for your belongings.Location:Bridge Park, in Dublin, is convenient and easy to access from 270/Sawmill Rd/161. There is some street parking, which can be busy because of popularity of the area and the many business, but there is ample parking in the garages just one building away.Process:Schedule your appointment online or by calling. As a new client, you will be emailed a survey to fill out before your session. When you arrive you will be given a brief questionnaire to help your therapist better understand what you expect from your session that day depending on whether you are seeking relaxation or pain relief. You are led to an intimate waiting space where you can have tea and warm neck wrap. You receive a robe, sandals, and a locker to store your belongings. You can wait here in comfortable chairs for your therapist. The therapist will lead you to your room where pleasant sounds of your choosing will already be playing. The therapist will ask you if you have questions or requests before you begin. Throughout my treatment, my therapist checked on my comfort and gently guided me through the session. Afterwards, I was asked if I had questions and the therapist offered me suggestions. Despite several other clients using the changing facilities at the same time as me, I did not feel as though I lacked privacy.
Spavia has a nice relaxation room for use prior to any service, with comfortable couches, soothing music, and a cute mini babbling brook that trickles water, adding to the ambience. There are lockers for personal items and they also provide robes and sandals to wear while there. This time, I had Fatima for one of the body treatments and she was in incredible! The body scrub smelled good and didnt clash with my perfume, plus my body feel really smooth afterward. Fatima was personable and knowledgeable and took good care of me. The next time I go back, Ill request her again.
I saw Fatima for a strawberries and chocolate facial and it was amazing! The spa is so nice and relaxing with super comfy robes (they have plus size!) and amazing sandals. Fatima was so sweet and thorough. The facial was amazing, so relaxing and hydrating. I highly recommend a visit and Fatima as well! :)
I was serviced at this location 5/26/21. Upon checking in the owner, Mary, 1st wanted to argue that my Boyfriend didnt sign the waiver. I assured her I PERSONALLY completed the form myself & submitted it; common sense wouldve said let me just check before going back & forth with a customer. She found that she was indeed wrong & apologized.Next at check-out Mary, the owner, made a mistake and charged my boyfriend card TWICE. She fixed the error & gave us receipts (that she personally signed as proof) to reflect the error was rectified. However, with us standing right there, wrapping up, she was scolding the employee for apparently setting up the booking portfolio incorrectly, which is what she was blaming the billing error on. She needs to be taught professionalism because that conversation, as a customer, was not one that I should not have witnessed.Fast forward to 6/4/21; my card was charged $235.44. I had only visited this place 5/26/2021 & my card was only provided to reserve the reservation. My boyfriend paid for the service the day of. So When I called they were already forcing the narrative that the charge would fall off & its just a pending authorization. I LITERALLY kept saying repeatedly this is a posted transaction. It was not until I offered to send proof via my bank account the call wrapped up. When I sent the proof it was very apparent the owner Mary refused to review the proof that was sent to her; which she did review because she said my card wasnt charged; but stopped responding when I made the very valid point of HOW DO YOU EXPLAIN THE CHARGE ON MY ACCT FROM YOUR ESTABLISHMENT? I sent the details from my bank account 2 times via email. We are now @ 6/13/21 & Mary has since stopped responding. Good customer service would be LISTENING TO YOUR CUSTOMER and correcting the error. But instead she told me in capital letters on an email that my card was NOT charged then never sent a follow up response on how she was correcting the error when CLEARLY shes incorrect.Im still out my $235.44 with no resolution or response... Seriously everything is at our finger tips today; how hard is it to log into your account & verify a transaction thats posted incorrectly? & WHO BETTER to fix an error (with provided proof of the error) than the Owner of the business? She doesnt care! This place lacks professionalism & doesnt value its customers.
Had a great facial with Claire. I had hydraderm and she was careful doing it on my skin. She gives her honest recommendations on which service will I benefit the most based on my skin type. Shes very accommodating and pampers me well. I felt so relaxed and fell asleep. My skin felt very soft and smooth. Will be back regularly. (Not using my real name)
We went for a couples message. Michael was my massage therapist and he was amazing! He checked in periodically to make sure I was okay and had an amazing technique. I felt great afterwards.My husband had Justine. He enjoys massages more than me and has gone many times. He said Justine gave the best massage he has ever had! She may be tiny, but she worked out all the kinks in his back.We also had facials with Fatima. She was extremely friendly and she recommended a skin regimen that is easy and the prices weren’t insane. I didn’t feel like they were trying to upsell their products.The services we had were relaxing and set us at ease. Also the customer service from the woman at the front desk (I’m sorry, I forget her name) but she was amazing and extremely friendly. Made us feel extremely welcome. I would definitely recommend and I hope we are able to visit them again!!
My massage therapist, Justine was the best. She is sooo friendly and we had the best conversation. I went on a walk today, and I feel better than Ive felt in over a year! I will definitely be coming back to Justine to get the salt stone massage next! I cant wait for my next massage.
I had an exceptional experience at Spavia. It felt high end at a very reasonable cost. I had Justine as my massage therapist and it was by far the best I’ve ever had! Claire did my facial and I was equally impressed.I will definitely be back again and highly recommend booking with Claire and Justine.
I booked my first visit online, and as advertised I was expecting a $30 discount on my $99 facial. I paid after the service and when I returned home I realized I hadnt received the discount. When I called and spoke with the manager (Amanda) to ask if I could either receive a refund of the $30 or the discount on my next service, she said there was no way to do that and it was my responsibility to ask them for the discount at the time (although they knew it was my first visit as they tried to sell me on a membership). Very poor service - I will take my business elsewhere.***UPDATE - 8/17/21: After I posted the above review, Amanda called me back and left a message saying that her owner had seen the review and would refund my $30 only after I would remove the 1-star review from Google. Then the business response to this review was posted later. Amanda had already told me in our first conversation that the owner was not willing to do anything to make the situation right for me. I feel theyre only wanting to resolve this now because I gave them a poor review. I would honestly rather be out my $30 and hopefully help someone else not make the same mistake I did by giving this place a chance. So no - I will not be removing my review.
I’ve had plenty of massages from plenty of places including this one. While they’ve all been great the two I’ve received thus far from Justine have been the most amazing massages I’ve EVER had in my life! When I go I get the sports massage which is a mix of stretching, deep tissue massage, stones and a relaxation massage. Let me tell y’all you have never experience quite a massage until you’ve received this from Justine. She is unbelievable and I can’t wait for my next visit!
I’ve been getting regular facials for a couple years now as part of my skin care routine. They always make me feel welcome. I’ve never had a bad facial here but I recently had Fatema and she is out of this world amazing!! I’ve never had such a relaxing and result oriented facial. She takes time to get to know her clients and remembers. Just like a massage, you have to share your preferences. When I said I wanted more massaging on my face, I thought I had died and gone to heaven😍 you will not be disappointed
I had an amazing experience at Spavia! Justine gave me an incredible massage getting rid of my stress and all my aches and pains while restoring my positive energy!!! Fatima gave me a wonderful facial unclogging my pores, moisturizing my skin, and literally massaging my face and arms!!! I HIGHLY recommend this beautiful, clean, relaxing spa!
I arranged for a deep tissue massage and facial for my husband and i for our anniversary/valentines day and his birthday. Our LMT Justine was an absolute pleasure with conversation. Justine is the real deal when it comes to deep tissue massage. She knows her stuff. She was able to work out every sore part of my body. I am definitely going back to her and no one else. Claire did my facial and she did an amazing job.Great at conversation and talking about products and listening to me complain about old age. Make sure you schedule with both of these ladies as they were the greatest.
Honestly, very disappointed in this experience overall... I came in for a facial and massage combo (treating myself, obviously). The service wasnt bad (Id say 7/10) but the management of this place must be pretty bad considering I overheard someone (who must have been the manager) yelling at one of the employees??? It was incredibly unprofessional and made me feel really uncomfortable. I dont want to give my business to a place that is run so unprofessionally.... Would definitely pass and choose a spa where the staff is respectful toward each other and maintaining a positive environment. Its a spa!!!! Should have felt a little more zen and less like there was tension in the air? Very unhappy- treat yourself elsewhere.
I had a signature facial with Fatima and she was lovely. Great conversationalist and very professional, my skin looks and feels amazing! The extractions hurt a little bit but it was good to know that she wasn’t holding back. Will definitely be back in a couple of weeks for the hydraderm!
I’m not a client but did apply for a position here. I’m a licensed cosmetologist with 13 years of experience (cosmetology includes the care of hair, SKIN, and nails). The job posting was for an esthetician (esthetics falls under the scope of my license)The job posting said “ Spavia Bridge Park is seeking full-time and part-time estheticians at all levels of experience, to join our team! We are an independently owned and operated luxury day spa located in Dublin, OH. Spavia provides a family culture with respect, compassion, and work/life balance where both our guests and team can relax, recenter and renew.” Under job benefits, the posting indicates “ Paid in-house training, continuing education opportunities”It clearly says ALL LEVELS OF EXPERIENCE. Mary - the owner or manager of the spa - called to speak with me on the phone after leaving me a voicemail saying she reviewed my resume and wanted to talk. My resume clearly states I’m a licensed cosmetologist. After hearing that and that I’ve been at a salon mainly focused on hair and looking to make a change - she cut me off and states she will only hire LICENSED ESTHETICIANS with a certain level of experience.Mary - if that’s how you feel/that’s what you’re looking for - correct your job posting! Thank you!
I’ve had a massage and facial here and I live this place! So nice and relaxing. I got a facial a couple of weeks ago and it was so nice and relaxing. The front office staff are always very nice! Planning on scheduling a massage again here soon. They have a 4 hand massage that seems interesting and I might try that out. Either way I’m sure everything will be great!
Not worth the money. Do NOT fall victim to their shady billing practices.They started rolling over services as well, so you cant get what you paid for. Just giving them 100 a month for nothing.Cant get straight answers.Ive been rushed through every time Ive been in since covid. Im done giving them my money.
I was not impressed with the quality of the services for the price I paid. The regular spas I go to regularly (although separate locations) for facials and massages charge about the same price as Spavia but exceed the service I received here. I liked the convenience of having both a facial and massage available at the same location but to be honest, Id rather commute to each of the two regular spas I go to separately rather than to return here. I’m disappointed to say the least. I thought this would be more of a spa experience, instead, it felt like a sister of massage envy.
I was having a busy stressful day and when I called I was greeted nicely and was able to make am appointment that same day. Maddie took me back to do my brow wax and she was so sweet , kind and calming. She did an excellent job on my brows and it was the most relaxed I have been in a long time! Thank you Maddie and Spavia!
I LOVED my experience with Spavia! The girls at the front desk were super friendly and very accommodating. I had my first hot stone massage with Martha and it was amazing! Friendly staff, gorgeous spa, very relaxing and cannot say enough about my service from Martha. I will definitely be back!
Yesterday was my first time at Spavia and it was a wonderful experience! I booked a couples massage for my boyfriends birthday; the staff let me drop off a cake and present beforehand and had it set up for him in our room when we arrived! The staff was so friendly and accommodating and our massage therapists did a wonderful job as well. We will definitely be back!!
My husband and I visited Spavia in Dublin for the first time. I scheduled us a couples massage for a belated anniversary date. I called the week prior to schedule our appointment and was so excited there was an opening available. I was so impressed with this spa. The atmosphere was so relaxing from start tofinish. Our massage therapists were wonderful and we both loved our massages. I would highly recommend Spavia and we look forward to our next visit.
I have frequently visited spas on a monthly basis for a little under 4 years now. Spa-Via is unquestionably the best Spa in Columbus, Ohio and heres why!I received a deep tissue massage from Chanti and it gave a new definition of the word zen. The experience was A+. It was a relaxing atmosphere, massage felt amazingly customized to my body, products were high quality, and the scents were unmatched. The 60 minute deep tissue massage had a rippling effect on my body allowing me to sleep in an hour and a half longer for 3 days following my visit.Highly recommend anyone and everyone to check out Spavia at Dublin Bridge Park. Its truly is an out of body experience that leaves you feeling brand new.
This organization was unable to accommodate me for an urgent visit the day after my call for acute back pain at 5:30 pm but would see me if I could arrive at 5:00 pm. I have an appointment that is from 3 to 5 pm that I cannot reschedule. My urgency related to pain was not an adequate concern to the staff answering the phone to consider asking if one of the therapists could make an exception. If you are in pain, consider going somewhere that still has concern for a patient’s well being.
Absolutely the WORST massage I have EVER had. My daughter booked me a 100min Deep Tissue Massage with Michael for a Birthday gift.5mins into the massage, MY MASSEUSE FELL ASLEEP while working on me. This happened several times during the massage making me feel very uncomfortable. I asked him to work on my legs and shoulders, just as I had stated on my intake form. He didnt even work 5mins on those areas. I dont believe he even read my form (which btw takes 10min or so to fill out upon arrival)I was very disappointment my daughter paid $170 for a therapeutic service that WASNT therapeutic! Maybe they need to send in a spa shopper from the company in to get a massage from him to experience what I experienced!!Update:I was very happy the owner reached out immediately and refunded my daughters money. I hope this doesnt happen to anyone else in the future!
This was my first time ever using a Groupon and I purchased the massage and facial both only off the recommendation of a friend and Im so glad I did! I have been in C-bus for 27 yrs now and have gone to a ton of different salons/spas around the city but I honestly have to say that these 2 services were by far the BEST I have ever had!! Emily did my massage which was heavenly. She really worked out my sore muscle tissues all over and she was just a delight to talk to as well! My facial was with Yolanda who also did an amazing job! I have never had my face massaged quite the way she did where she literally massaged not only my entire face but also up around my neck and shoulders for quite awhile and then my arms and hands too. It was fantastic and I certainly will be coming back again and again to this spa!!
I really enjoyed my massage at Spavia. Mandy was great at working out the knots in my back, I will ask for her again. I also loved the questionnaire I filled out prior to my massage, because it asked what type of music I would like, what scent I preferred, whether I wanted conversation or not, how much pressure I preferred, ect. I really appreciated how tailored the massage was. I also enjoyed the relaxation room and the heated neck wraps. I will definitely be back!Laura Blumenstiel
I booked the facial appointment using the $30 off coupon that they recently e-mailed me. The facial was alright and I do not have any complaints towards the girl who did my facial. However, the experience that I had at the front desk was absolutely humiliating. At the check-out I was told the price that did not include the discount. When I mentioned the coupon that I used when booking the appointment, they acted as if they heard about it for the first time. They, then, proceeded to tell me that they dont know what I am talking about and I have to find it and show it to them. I could not immediately find it on my phone and told them that I can try to find it at home on my laptop. They then charged me the full price for the service and saw me off with a very arrogant demeanor.As soon I got home, I logged on my computer to look for the e-mail - I felt so mistrusted and humiliated that I began to doubt myself. Of course, I found that e-mail with a coupon and called them right away. When I asked them how I can forward it to them, the girl on the phone told me to not bother because they can only apply the coupon if I show it to them at the time of the check-out.The whole experience feels like a total scam and I feel absolutely fooled. I do not normally leave such negative reviews and at this point, it is not even about the discount. Ive never been so mistrusted and fooled by the customer service in my life and I cannot leave their utter lack of professionalism unnoticed.
My husband and my kids gave me a spa day as a birthday present. I had a facial with Kyleigh and a massage with Chantee. These two ladies have magic hands. This place screams relaxation as soon as you walk in the door. The place is so clean and nice. The owner and the staff were really nice and made me feel welcome. They make sure that they are meeting your requests. This was an amazing experience. I will definitely go back and would recommend this to anyone.
My wife and I got massages here at spavia. When we went the first time rate is 30 $ off a great reason to come in and try it. We enjoyed the ambiance and the spa setting they have. I enjoyed how you can custom choose music, level of talking, sents during your massage. We will return and be recommending this place to our friends.
Very nice place. The lady at the frint desk is SUPER nice. For a massage you get to pick out what lotion you would like from about 10 or so different scents and you can choose what type of music or atmosphere you would like. When they take you back, you get a robe and sandels to wear and you get a locker to put your personal items in. After your massage you get your choice of tea or water and then given a warm neck wrap while sitting in a little lounge area. I recommend the ultimate relaxing package which is a massage and facial. Each was about an hour and felt so good.
When I first visited this place I gave it 5 stars. However, now if I could give them -10 stars I would they are very unprofessional and disrespectful. First, I am a college student who double major and work so I am a very busy person. In July I bought a membership for 3 treatment according to them in the beginning they told me that I can make an appointment whenever I want it will never expires (keep that in mind). At the last treatment I had, I told them I will do the 3rd and last treatment before my finals and they were okay.When I called to make an appointment they said it expired even though I paid for that treatment 100$ never even cared to find a solution and give me another option/discount /anything that would make up for the 100$ I paid . I guess money went to the trash(kinda ironic cuz this place is trash).They never mentioned the fact about the possibilities of expiration. they never even cared to call and remind their customers (which is their job) that your membership going to expired I guess too busy to care about people whos paying them to stay in businessabsolutely disgusting and money hunger people. Try to avoid as much as you can period
I consider myself a sort of spa-monger. I enjoy spa treatments of all kinds, massage, facials, body wraps & scrubs, waving ... etc .... So, after being gifted a card for Christmas, I was excited to try a new experience in the Dublin area. I came to the spa quite early because I had lunch plans in the area and knew I could rest in the relaxation room. The ladies restroom was well equipped and my items were safe and secure in the lockers. I took a quick shower (disappointed to find out the hand held did not work) but cozied up in a robe and grabbed a neck warmer - nice touch - and hot tea while I waited. My therapist was about 10-15 mins late (not a huge deal - because I was relaxed anyway) but ..... jI was so surprised when she walked me to a room and explained we would start there and then move. Once I was settled in to room #1 - oddly, on a plastic sheet - she began my treatment. I had requested a sugar scrub - a service I am very familiar with - she did a fine job, nothing to remember, but, just fine. She did not spend time on hands or feet - both very dry at this time of year. She then wiped me down - hot towels - which I appreciated - but for the life of me I can not understand why I didnt have an opportunity to rinse off in a warm shower before starting a relaxation massage. The only explanation I can claim is that the shower space was used as a storage area for equipment, and not available for its actual use. Maybe I should have asked if I could walk back up to the ladies restroom and shower again - since we were moving rooms anyway - but, again, I find it strange that we had to move rooms. It was not very relaxing to be massaged with residual sugar grains on my skin. The hot oil scalp massage was nice too, but when I had scheduled that add on I specifically asked about being about to wash my hair before I left, and the therapist said it was best to leave the oils in my hair. Needless to say - I came right home, and showered off the oils and sugars. I did purchase a candle - and have been enjoying it. This experience will not deter me from returning, I will just be more cautious about what I am scheduling and what Spavia considers best practices. Thanks
Yesterday was my first time at Spavia. I will definetly be back! From the moment I walked in the door to the moment I left, everyone was enjoyable. I had the pleasure of seeing Madi for the services. She is the sweetest thing and took great care of me. I am very particular when it comes to using anything on my face. Madi listened and never made me feel that I was an annoyance. I will be back! Thank you Spavia!
I went twice--while the facials and massages my party had were amazing, the negative treatment by front desk manafment unfortunately outweighed the good spa experiences. Before going the first time i asked on the phone if it was okay i bring my 5 month old baby (and scheduled an appointment for me after an appointment for my froend so that there is always someone with my child) and was told it was. When i arrived to the appointment, the lady at the front desk basically tried to kick me out because i had a baby and he might disrupt the other clients. I told her it was the first thing i asked about on the phone, to wgich she replied shell have ro listen to the phone conversation. It was insulting and extremely unprofessional for her to suggest a client mah be lying. After i almost cancelled the reservation, she changed her attitude and became accommodating.The second time i went i arrived on time, instead of 15 minutes early to fill out paperwork (construction). The lady at the front desk was talking to another client on her way out. She gave us the paperwork and didnt mention that our appointment started while we were filling out paperwork and that we would be taking from our facial time but paying in full. I ended up having to pay for an hour facial when the actual facial only lasted a half hour. They refused to refund my money or to even give a discount and on top of that were extremely unprofessional throughout the process of calling and answeing my phone calls so that the manager can hear me out. The manager never did bother to speak to me, and i ended up needing to pay $100 for a 30 minute facial that should have cost only half the amount. Do not come here--the management is unprofessional and offered i stay in the mens waiting room since it was empty.and while they offered a complimentary add-on, i have to pay for an appointment with them in order to use it--so whats the purpose of a complimentary add on when i have to pay for it? isnt exactly free or complimentary when there are restrictions like this.
Total reviews rating 4.6
199 Reviews for Spavia Bridge Park 2023:
Review №1
2022-04-21Chasity, Erica, and Christina, thank you for a wonderful day at Spavia. I spent 4 glorious hours with these ladies who shared their talent performing the rejuvenate spa package. The tension is gone from my face and shoulders. I received great product suggestions and love them all. All 3 of them were very attentive, professional, and had my best interest in mind. I highly recommend this business and these clinicians.
Review №2
2022-03-30I just had my first experience. I had a relaxation massage and it was wonderful. I had Jamila and she was very friendly and professional. I was extremely pleased with my visit. The receptionists were warm and friendly too. The whole vibe of the spa is exactly what I want to “escape” for a day. Thank you for a great experience! Can’t wait to come back.
Review №3
2022-06-04Clinton does a great job! He manages to work out the knotted muscles and still make it a relaxing experience. Best massage in a great spa and convenient location.
Review №4
2022-06-03Just had a Deep Tissue massage with Clint and it was FANTASTIC!! He really listened to me on the areas that needed attention ! I feel SO relaxed! Can’t wait to book my next massage with Clint . Thanks Spavia!
Review №5
2022-03-27Wonderful massage from Makayla. Love the environment. Very nice and clean. I also love the waiting room area with heated neck wraps and tea or water. Cant wait to come back.
Review №6
2022-05-23Christina gave me the most amazing facial today! I think I feel asleep during it. Haha. It was very relaxing and soothing. Highly recommend!
Review №7
2022-03-02I got a relaxation massage today and had Shannon as my masseuse. She was AMAZING i would recommend her to anyone wanting to go here. She made sure i was comfortable and enjoying my massage. The spa was also very relaxing, friendly and they really made you feel special and all the stressors of the world go away for an hour. Thank you Shannon and spavia staff for everything. I will for sure be returning.
Review №8
2022-01-29Such great service! My massage therapist was AMAZING. It was my first time getting a maternity massage and she made it so comfortable. There is a relaxation room where you change, and they have heated neck wraps, tea, etc. Totally set the tone for the massage! Can’t wait to return.
Review №9
2022-02-18My coworkers and I did a fun spa day today. Spavia was great! Terrific customer service and great services. I had a chemical peel facial with Erica. She was fantastic! Very knowledgeable and helpful. We will be back!!
Review №10
2022-02-13This is the second time I’ve gone to Spavia and both times have been amazing! This time I surprised my husband with a couples massage! They didn’t have any couples massage times available so they did two massages at the same time and allowed us to be in the same room together! Since this was a surprise they even turned off my husbands text and email notifications so that it wouldn’t spoil the surprise. Such a relaxing experience from the robe and sandals with water or tea, to the massage! We will definetly be back!