We got you covered
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Daily cleaning
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
We take care of you
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Simons is honest, fair, and explained everything that he did while he had my vehicle. They also work by appointment which I can appreciate because my time is limited. I definitely recommend Simons and will be going back in the future.
Have been going to Simon’s for years now. Outside of doing great work, they are a company with integrity, which is important to me. I wish they still had weekend hours to accommodate my work schedule, but I make it work because they have earned my trust.
The staff at Simons Auto Services were professional, completed my work in a timely manner and were very friendly. They came highly recommended and did not disappoint...L. AndersonA Satisfied Customer
All the employees at Simmons Auto Service al nice, friendly and knowledgeable including the owner. They always resolve any problems I encounter with my vehicle. They also make recommendations and advise for future repairs. Love this mom and pop shop. Thanks guys❣🤗
Simons has handled a variety of repairs and maintenance for me over the past few years, including a new clutch, timing belt, brakes, and catalytic converter on my aging Acura. Always great service and confidence in their advice.
Simon’s is great! They’re always very friendly and went the extra mile to save me a $200 on the repair. They also squeezed me in so I could get my car back in time for a trip.
Needed a turn signal light replaced. Looked under the hood and—no access for me at all. SIMON’S got the car in and light replaced in about 2 hours. Great service and very reasonable cost. I will be back.
Exceptional customer service. They took extra time to discuss details and options to give me the most for my money. All estimates were clear and I approved all repairs online individually.Repairs were very timely (next day), affordable and done with quality.
They did an outstanding job repairing my windshield. They were cheaper than the company my insurance company recommended. Close, convenient and friendly service.
We’ve been clients of Simon’s Automotive for years, and we can say unequivocally that his shop always does a first class job, doesn’t sell you repairs you don’t need and is the most honest auto repair shop I’ve had the privilege of using.Bob Rink
Hands down best shop in Cleveland... professional. honest. and they stand behind their work. I have had multiple things done with my jeeps that i JUST CANT DO. and Simons has been amazing. Thanks to Aaron, Chris, Simon, and all the guys there. Great shop - real professionals.
Simon’s auto is the best car shop in the Heights! They are honest, kind, skilled, and always go the extra mile to explain things to me. I will NEVER take my car anywhere else.
Simon’s is the best place for regular car maintenance. They are scrupulously honest, never overcharging and never doing extra, unnecessary work. You know that your problem is fixed and you will not have to bring the car back in for corrections. Everyone is friendly and accommodating. This last time they were able to shoehorn me into a very busy schedule without inconveniencing anyone else and did top quality work in record time. I would never take my car anywhere else.
Service by the team at Simons is very thorough. Scheduled to wait for an oil change and inspection. During Covid times, only one customer can wait at a time, so you need to schedule well in advance, but the wait is worth it. Quality repairs and honest feedback about what needs to be done. Im confident that car is ready and safe for my son to drive to work this summer. I highly recommend Simons.
Highly recommend, Simon Auto. They do great work, are thorough, honest, have a good turnaround time, and we appreciate that they prioritize the urgency when multiple repairs are needed.
I was stuck in the Cleveland area trying to make it home to Columbus for the holidays. Simon’s was able to diagnose and fix my problem quickly and get me back on the road. From walking in the door to phone conversations and picking up my car, they are professional and friendly. They took the time to explain everything to me in terms I could understand. HIGHLY recommend. They know what they are doing and great at doing it!
Simons was great. Have taken in my old Honda Civic several times there, for fixing an oil leak, brake inspection, and problem with the starter. They communicated clearly, gave me options for the repairs, and did good work that finished on time. This is my go-to auto shop in the heights.
Simon and his guys are always honest, accommodating and I always feel they are on top of it. Auto mechanics, plumbers, dentist, electricians and vetinarians, they got you. So you can only hope that you get a honest one. Simons is definitely honest. And I only go to him, and fir years I have
My car had been making several noises when braking and the last time I visited a mechanic about the issue, they couldn’t find anything wrong with my car. I tried to ignore it for a while but passengers would constantly comment on the sound and I was getting nervous about driving home for the holidays. I took it to Simon’s for a second opinion and they were able to diagnose and fix the issue at a very reasonable price. They were incredibly thorough and took my car on multiple test drives with several technicians in order to diagnose the issue. My drive home afterwards was the quietest I’ve experienced in months and gave me peace of mind.
Update: the team at Simons continues to take care of me and my car. Quality of service and value for the peace of mind they offer is priceless.Simon,Steve, Tank, Chris and their crew have been taking care of my cars for many years and always do a great job. They offer great pricing and speedy service. They give honest input on repairs that need immediate attention vs. things that can wait or are not urgent. Ill keep taking my cars to them for years to come.
Always great service. Friendly and trustworthy. Almost 30 years using Simons! That says it all!!
When our former automotive business closed, they recommended Simons. We have not been disappointed. Simons has checked small things and fixed them at no cost. They have serviced our cars, following the dealers recpmmendations, and have kept them in good running order at reasonable costs.
Ongoing problems with my check-engine light constantly staying or coming on, Simons gave me necessary information to try to get it fixed! I can call them about ANYTHING and they are patient, kind, and understanding! They do everything in their power to make each service visit better than previous service visit! They are the BEST mechanics I have had to date!I have felt that men at other shops tend to take advantage of women, but that is not my experience with Simons. Even if it meant they might lose business, they still helped me get my ongoing car problems fixed right. I feel like I am treated like family!
Simons auto has been taking care of my Kia Sorento for 3 years now. They replaced my damaged splash cover with zip ties for free which was amazing. It did eventually fall all the way off and Simons auto gave me a really reasonable price and replaced it a week later. They have also been monitoring my cars problem with burning through oil too fast. They are honest, professional, and Im so glad they are just around the corner!
When I moved to the Cleveland area, Simon’s was the first place recommended to me. I’ve trusted them with my automotive needs for two years and have appreciated their services. I’m not a car-savvy person, but the technicians have answered my questions and helped me understand any issues with my car.
I’ve been going to Simon and his team for over ten years, with multiple cars (Volvo, Honda, Toyota, Subaru) and they are always amazing—they explain what the issue is, and whether it will impact safety or cause further damage (do now), or can be addressed when convenient. And they’ve gone above and beyond locating used but perfectly good parts to save money. They have never been wrong, and their estimate of time needed in the shop is accurate and honest. I trust their assessments and recommendations, and have found their prices to be very competitive. And I’ve never had a timeliness problem getting a service appointment. I highly recommend Simon’s!
I called asking for a service...i am taking a rim there to put a tire on it...no excess work like lifting car or using power tools to remove lug nuts..just an old tim with old flat tire to replace the tire, 215 70 p15 numeration...you know they want to maximize profit when they ask about a car year make and model...irrelevant for a rim that needs a tire and having the numeration...the estimate was $145...1 star for being a sneaky thinking every customer is stupid...see they do not need car information because you have all relevant information with tire numeration...a rim job and you cant even deliver properly...and for that price...walmart cot goodyears for 60👍👨🦯💨💨💨
Have been taking my vehicles to Simons for probably over 10 years now and I have never been disappointed. They are friendly and knowledgeable.If you tend to keep your vehicle for a long time like I do, they will give an honest assessment of your vehicle as to whether its worth fixing or not. I would highly reccommend Simons.
This time I went for a B1 service (a Honda thing) which is a lot of general maintenance, oil change, and looking at a a lot of different possible problems. My car is from 2009 so its good to get it checked out. My car was in great shape, needed a couple of fluids topped off, which I credit to going to them regularly. Theyve kept my car going on Cleveland roads for 13 years.Great place. Honest, fast, they actually listen to you. Most importantly I trust them. They do not jump to a high cost repair and have told me and I’ve heard them tell others “you don’t need that.”They’re quick too and really know the ins and outs of my Honda (what tends to break when, etc.).
Chose Simon’s based on great reviews including claims that they treat women fairly. Sadly not my experience. Did not address the problem which would have been a relatively easy & inexpensive fix. Would not even give an estimate. Instead wanted to know what the car was worth to “me” and recommended unnecessary unrelated expensive repairs instead. New to the area & went in thinking I’d found a car mechanic I could rely on. Very disappointed!
They did necessary repairs to sustain my and my grandkids lives, Im sure, by the way my Benz performance is now. Truly fabulous, definite reasonable prices and the care and personality of Simon Automotive is worth it. Truly unbelievable how my car runs after they completed their recommendations. I love it!
Very knowledgeable, honest and professional. They do great work. Simons has been especially helpful when we had a sudden breakdown and needed quick service. We are happy to trust them with both of our cars.
Switched to Simon‘s with my Lexus when I got tired of dealer prices. They are forthright about what’s really needed and very quick to make an appointment, sometimes even able to fit us in immediately if it’s urgent. Very satisfied. Highly recommend.
We have been coming to Simons for a couple years now. They are consistently thorough and honest. Customer service and communication are excellent, and they explain complex car issues extremely well. Recently, I brought my car to Simons for an oil leak problem. A day into what was to be a 2-3 day job, Chris called to let me know the source of the issue was not what it was originally thought to be, and that theyd be able to resolve the problem for roughly one-half the originally quoted price estimate!
Their service is professional. They also try everything to accommodate your schedule, especially with the Clevelands winter weather. I have both my cars repaired here and no complaints at all. Nice job.
My mother has used Simon’s for years and she recommended I use him too. We have a family business and we always recommend Simon’s to our employees when they have car troubles. My car was kept there for only a couple days, the workers were polite and personable, and I had my car back to me with NO more issues in a timely manner. Thanks! :)
My Chrysler hardtop convertible is 10 years old , has 48,000 miles and is in excellent condition and I intend to drive it many more years. Obviously, the extended warranty ran out years ago and I needed to find service that I could trust not to take advantage of my lack of mechanical knowledge. In 2018, I began to take my car to Simon’s for regular maintenance and since then they have replaced the brakes and the tires and recently Replaced an oil pressure gage and removed corrosion on a wheel rim that was causing the tire to lose air. Simon diagnosed the problem quickly and returned the car promptly. I have confidence in the expertise and integrity of this company and recommend them highly.
I had a flat tire in the middle of a busy morning. Luckily, i was 2 min away from Simon’s. Fast, efficient and honest, they ordered me a new tire and put on a spare within 15 min. They understood my need for the new tire to come asap as i drive daily with kids. Tire arrived in a week, and as before, i was in an out in 15 min with the brand new tire!
I have had steady success at Simon’s. A recent transmission/drive shaft issue was thoroughly assessed and then Chris reviewed a number of options financially. Updates were ongoing during the timely repair and I was (as always) updated about possible future car issues. The staff are courteous and attentive. I will continue to patronize Simon’s, our family is confident in the dependability of our cars.
Simon and his crew are awesome. They are professional & friendly. They are also good at explaining whatever problems you have with your vehicle. They repair your vehicle in a timely manner. I recently had my SUV repaired and now it driving like its brand new. They also text you and ask you how your vehicle is driving. Now thats customer service. I would definitely recommend people to go Simons Auto Services.
Great service! Had my car towed the other night after a break down on the road. They were able to give me a full break down in detail over the phone (sending a link with photos) of what happened. Shout out to Rich. He was helpful and patient throughout the entire process.
They did great work on my Lexus es350 rear suspension, problem is solved.
Simon’s gave me great customer service and I noticed on drive home my Audi TT ran smooth again!
Came to get my truck ran to see if it was a good truck or not and they took my spark plug out cleaned it and stripped the spark plug and now I have to get it rethreaded and they didn’t tell me it was stripped due to them using an electric socket removal so now I’m paying money to get it done and they could’ve fixed the issue because it was they mistake but didnt ‼️ (They do sneaky work make helly mistakes just to not say anything)
I have never had a bad experience trusting Simons with any of my vehicles needs. My family members all take their cars here and the guys always do a great job and you can guarantee its done fast.
We love Simon’s and appreciate their good service and honesty! They are always patient and willing to explain a repair and help us prioritize what is critical vs what may need to be done a few months down the road. We used to live right down the road and initially went to Simon’s because it was conveniently located, but we have since moved further away and still go back there because we know and trust their great work. Thank you guys!
I was going on a roadtrip and my ac evaporator drain had clogged, resulting in water running into my passenger wheelwell. Simon’s got me in 8 am the morning after I called, despite the fact that they’re usually booked out at least a week in advance. I went back for new brakes and was pleased with the professional, well-priced work at Simon’s. If you live in Cleveland Heights and need auto work done, this is the place to go!
As always a great experience at Simon’s Automotive. This family run business knows how to take care of their customers. I have been using them for nearly 6 years on the recommendation of a friend and I haven’t looked back. I travel past at least 10 other shops to come here. Their work is always top notch, efficient, and fairly priced. I would strongly recommend for any and all your automotive needs.
Service at Simons, minor or major, has always been prompt, fair, competent, and reasonably priced. Been going there for many years.
I have been a customer of Simons Auto Services for many years and have been very satisfied with the quality of their service. I have used Simons for everything from routine oil changes, inspections, battery and headlight replacements, to alternators, exhaust, and brake work. The work is always done right and at a fair price. I appreciate that Simon takes the time to explain repairs in laymans terms and lets me know if there are any different repair options. They also have a modern facility with a clean, comfortable waiting area...so if you need to wait to pickup your car, everything is nice....real, real nice. :)
I always have a good experience when Simon’s does work on my car. The employees are professional, knowledgeable, and realistic about the service they can provide. As long as they remain open, Simon has my business. Thanks guys
They were honest and real with the situation of my vehicle! They are always this way every time I come in. Great service and people
To all of the people who own cars , small trucks , S.U.V. ( Domestic & Foreign ) , if you havent been to Simons Auto Services PLEASE GO THERE !!!I cant even began to tell you just how ( COURTEOUS , KNOWLEDGEABLE & PROFESSIONAL ) these guys really are !!!From owners SIMON and STEVE onto front desk technician Richard , ( past ) techs Christopher and Arron along with their mechanics tech team are simply :******* COST EFFECTIVE, OUTSTANDING & PHENOMENAL IN SERVICE TO THIS ENTIRE COMMUNITY PERIOD !!! *********I cant speak on this enough about the quality of service you will receive from this particular auto service center.From A extremely longtime customer and friendRetired Police Officer Quintero Q. Mack
I read somewhere that if youre looking for a good place to buy coffee, you go to the place thats always busy. This seems to hold true in the automotive service industry as well!Ive been getting my auto work done at Simons for a little over a year now, and Ive been thrilled with their service every time. They are friendly, professional, and they get the job done. And theyre always pretty fast, too, despite the fact that there are rarely more than one or two empty spaces in their parking lot.Thank you, Simon and team!
I love using them. They always take care of all of my cars. Theyre always so friendly and professional. I love that when I come in they know me by name, face and car. They always take good care of you. They never try to make you spend more than you have to. if your vehicle needs a lot of work, theyll summarize whats most important and what could maybe wait until next time. They do what they need to do, and they do it right the first time. And if you ever feel like something is wrong, theyll look into it for you.
I take all my cars to Simon’s because of their expert and friendly service. They always go above and beyond what I ask for.I get my oil changes done there because the price is good and they always check out the other parts of the car. They are great about checking things that don’t “feel” or “sound” right without making you feel like your being inconvenient.With cars getting more complicated it’s great to have mechanics you can trust!
The best experience Ive had with any mechanic anywhere ever. I was traveling cross country when my van began having issues. All in a period of 5 hours: I called the shop, brought it in, Simon and his team were able to diagnose the issues, they ordered 2 replacement parts, both replacement parts arrived, AND they installed the parts and sent me on my way! Ive never experienced such amazing customer service, and the van is running like new. If I lived in Cleveland Id bring my vehicle to this shop for the rest of my life, way to go guys.
I wish that there was a choice on this review that wasnt only on time, but more like, The Simons crew works so efficiently, they actually save YOU time! They manage their customers efficiently, handling easy, quick repairs before complicated ones, getting you the heck out the door. They are willing to take a moment and explain exactly what theyre doing to your vehicle, in easy to understand terms for the non-mechanically-inclined.
So far Ive have two cars that needed work done and I decided to try Simons Auto. Well it was definitely well worth it. They might be on the pricey side but they explain so much to whats wrong with your car and how to fix it that it makes spending the money worth it. The staff is very knowledgeable, nice and helpful. Definitely will be taking my vehicles back to Simons Auto!
Good communication, trustworthy, always gives you options and happy to answer questions. Busy but flexible. Convenient location.
I have dealt with Simon’s Automotive for many years. They have serviced foreign and domestic cars for me....including my ‘67 Mustang. They always do a top notch job. Friendly, professional work at reasonable prices. I always know what needs to be done and the cost. No surprises. Highly recommended. DB
Everyone at Simon’s is incredibly friendly and knowledgeable. Chris is mainly the person I communicate with the most and he’s super helpful and has always been very up front and honest about the work that needs to be done. The work they do is high quality and reasonably priced- I won’t go anywhere else.
Simon’s is responsive, reliable, thorough, helpful and friendly. I have had them work on two of my cars - most recently my Jeep - battery, brakes, lights, oil change and have found I can rely on them to give it to me straight to answer all my questions and to take the time to explain things that I don’t understand about cars without making me feel like I am a bother. I highly recommend them.
Another great experience with Simon’s Auto. They squeezed me into their schedule to tighten up some loose parts which could have become problematic. We have total confidence in Simon and his team.
Have used Simons for years on multiple vehicles. Always had great service, work was always quality. A little on the expensive side but knowing you can trust that the work will be done properly the first time, is worth the price.
My first visit to Simon Auto was impressive. I experienced a calm sense of professionalism, warm conversation, and straightforward information - no hype, no upsell, no schmoozing, no arm-twisting. In particular I was impressed with Chris at the service desk. Good smile, steady, friendly, plain explanations, solid information. Took me back to the bay to inspect the car, explained what they found, what they wanted to do, and why. Real good job. Good communication from beginning to end. Everything done in workmanlike fashion. Top rate.
I have been using Simons Auto since I moved into the Heights. They are convenient and capable. They do excellent, responsible work and try to save their customers money. Its nice to be able to say I trust Simons, my auto mechanic.
Simons was recommended to me by my prior mechanic who retired. Ive found them to be very professional, helpful and competent. Im very glad to have Simons to take my cars to!
Took my car for an oil change, coolant flush, and car inspection. Total came out 270 dollars. They told me after I would need a timing belt change.. wondering if they actually inspected the car because on the timing belt cover it indicates the part had been replaced. It’s quick and good shop. But it’s massively over priced.
Theres a big monster, about the size of godzilla, coming to take off the oil drain plugs from you cars! Not really, but this is what crossed my mind when I tried to remove the oil drain plugs from TWO cars previously serviced by Simons. I often do my oil changes, but while in University Circle for two years, I didnt have a space. So I took it to Simons. I found them to be clean, timely, and generally a bit pricey, but not terribly bad. However, now that Im back to doing my own service, it seems that Simons staff put on the oil drain plugs with impact wrenches and torqued them so that this imaginary big drain plug crazed monster couldnt steal the used motor oil from under the car! I exaggerate, of course, but seriously - its a good thing the threads were not stripped, but it took a breaker bar and a lot of muscle to get off drain plugs that shouldnt have been. When I went to the auto supply store to get additional tools to get the plugs off, the manager there said, I used to run a shop and have fired techs for doing that. Nobody should be fired, but certainly some training seems appropriate. On a separate note, I filed for a rebate on tires I bought from Simons, and it was quite the ordeal. The manufacturer said the paperwork provided by Simons didnt contain enough information for them to verify the tires purchased and therefore refused the rebate. I had to work with them for quite a while to get a rebate. So, in summary, too much torque, too little info on paper. I dont need to go back there, but if I did, I would certainly shop around.
Overall, great quality of work. Professional. Informative of what to consider going forward. Great team of people working together.
I have a 2015 Kia Optima and have used this company on two different occasions. My car was scheduled and promptly seen and serviced. I was notified quickly of the things that were of issue. I greatly appreciated the pointing out of urgent and nonurgent matters. Thanks Simons staff for your impeccable service.
These guys know there stuff,made me feel like family. The cost of service was very reasonable. The quality of work was outstanding. I highly recommend them if you have a jeep.thanks Simons auto!.
Once you find trustworthy and competent mechanics, you keep them. And weve been trusting Simons for years to keep our cars running and safe. If they say it doesnt need fixing (rare for a mechanic to say that), then it really doesnt need fixing. And if they say it does, it really does. And their work is done well and reasonably priced. If they can fix a part rather than buy an expensive replacement, they will .
We were referred to Simons from another shop and have been using them ever since. They are excellent mechanics and let us know what might be going next on every repair to prepare us. They have superb customer service and their pricing is fair. They always listen to us and work hard to find the issue causing problems. They have also done a new car inspection for us on an older model used car and let us know when the car is too dangerous to drive or not worth fixing any more. Definitely a good place to take your car.
This repair facility is like no other! The staff is so friendly and accommodating, and Ive been impressed with their high level of professionalism. I find their honesty so important when so many in this field lack that important ethic. UIve been a customer over the past 15 years. They have worked on the classic British car Ive owned over 40 years and Im picky about its mechanic, AND got it better running than any prior mechanic. They also work on three other cars we have and we feel extremely lucky to have them in our arsenal of trusted service people.
I have been taking my car for maintenance to Simons for years, def over 8yrs. They are always nice, professional, and have wonderful customer service.
Have known Simon for many years. I feel they are honest, professional and I can count on the work being performed correctly. Pricing is reasonable and I just find I feel comfortable that my car is serviced properly.Keep up the Great work. Great Business!!!
Very competent, professional, timely, and trustworthy. The mechanics at Simons (I specifically communicated with Chris) knowledgeably realized a problem that was missed at another auto repair shop. Whereas the other shop had tried to sell me many unnecessary repairs, Simons realized that the actual repairs needed were different and would likely have costs exceeding the value of the vehicle. Instead, they recommended a temporary fix for
Ive been taking my cars to Simon for 14 years and have never had an issue. They do great work, have good quality people doing the work and they explain options so you can make the best decision for your situation. As of this posting I would never hesitate to recommend Simons Auto.
I have been very pleased with the service that I have received at Simon’s over the past few years on my Subaru. The staff is professional and pleasant to work with. I highly recommend their services.
The customer service was far above expectation! Had a computer/electrical issue that was identified and fixed within 24 hours of the initial call. This is my go-to repair shop from now on! Great work!
Fair, honest and courteous team that works efficiently to get your vehicle back on the road. I recommend Simons Auto to all my friends and family and will not take my cars anywhere else.
Simons Auto Services is consistently excellent in all ways. I appreciate their honesty, and being educated about any repairs needing to be done, or not needing to be done at that time. Id recommend them to anyone asking for a reliable place for auto service.
I was involved in an accident in Cleveland (Im from 5 hours away and was there on a day-trip) and was recommended to Simons by a local. The vehicle was not in a state to be driven. I called them up and they were able to get me in and out that day. The price was very reasonable and I was able to be home that night. Would highly recommend Simons to anyone!
Simon, and Steve, (as well as the rest of the staff) are all on the same page when it comes to customer service. They are VERY well experienced with todays vehicles, and it shows in how they conduct their business. I do the vast majority of my own work on my vehicles, but when theres something I cant, or wont, handle, I have them handle it. They charge a reasonable price, but more importantly, they THOROUGHLY diagnose the situation, and provide HONEST options. In full disclosure, I work next door to Simons (at Sound On Wheels), and Ive known Simon and his staff for over 25 years.
Fantastic service; Simons did a full inspection of the vehicle for free and was very friendly and upfront over the phone. The prices were good and Simon had the car up on the lift to show us the work they did. I highly recommend Simons to anyone who needs a good mechanic!
Great experience with Simon. He explained everything to me and gave me a very fair price. After I picked my car up, I noticed that there was different light on. He told me to bring it in, fixed it in 2 minutes and sent me on my way. Knowledgeable, fair, and professional. Will definitely be returning to Simon with all my car troubles!
They have done an outstanding job with my car on several occasions. They are open and more than fair with pricing. I have been thoroughly impressed about their knowledge of my particular vehicle and I feel more comfortable with my car at Simons than the dealer. Great place!
Simons Automotive Service is a company with integrity. They are honest about what the customer needs done to their vehicle, and they actually fix the problem. They are also instrumental in letting customers know what other repairs are needed to their vehicle. I would definitely return to Simons, and I would recommend the company to other people.
Ive been dealing with Simmons Auto for over 20 years they do great work andare honest.Best east side foreign car repair shop around.
Ive been using Simons Auto Services since 2014 when I moved to Cleveland for residency. They provide high-quality, thorough and efficient automotive services. Last year after my husband and I moved from the east side of Cleveland to the west side (now a 40-minute drive to their shop), we still use Simons because their service is incomparable.
Front axle and tires replacement.Professional and competent service provider,very satisfied!
Simon is the best mechanic Ive ever had work on my car.I towed my 2000 Mercury Mountaineer to the shop after my breaks went out. After that, he diagnosed and showed me the problem. He fixed it for a reasonable price. I also ran past him a problem that I had been having for a couple of years -- the car gradually began leaning to the left. He said he would take a look at it. I wasnt convinced he could fix the problem as I had taken the vehicle to at least 4-5 other places and never quite had it fixed. Not only did he fix the problem, but it only cost $200! I had previously spent $800 on rear leaf springs with no improvement. I shouldve taken the car directly to him in the first place.If you have any doubt about taking your car to a local mechanic over the dealership, erase that doubt. This guy knows what hes doing, he explains why hes doing it and doesnt charge an arm and a leg. He has a lifelong customer in me and you can be sure Ill let all of my friends know how pleasant he is to work with.
After moving to Cleveland in 1996 I tried a few places around the area. Some of them knew what they were doing and some didnt. Simons is the perfect mix of a fair price, good work, and most importantly, honesty. I moved a few years ago but I still bring my car to Simon every time. When you have a mechanic you can trust, you stick with them. Its a first class outfit. And their new shop is beautiful. Thanks Simon!
Simons always takes great care of my car. They are high quality and dont try to take advantage of you. Been using them for ten years and never had an issue.
I took my 2004 Audi A8 to Simons to have the timing belt/water pump done as preventive maintenance since the car was running perfectly fine. They had my car for like three days. I received a phone call from Simon himself and I was thinking to myself that the car was finished only to hear that the air suspension had failed and the car was laying on the ground, something that had never happened since my ownership. I asked Simon if someone had attempted to lift the car without putting it in jack mode. He immediately became defensive saying that I had over-sized wheels (22 inch) which I had on my car when I DROVE it to his shop. He then hooked the computer to the car which did more damage to the system than anything. He then told me that I should off my car because its a money pit. What repair shop tells a customer that? I knew everything that my car needed done to it and I could do it all myself. I simply needed Simons to do the timing belt/ water pump job. I knew about the power steering leak, small coolant leak from a plastic piece by the oil cooler that is now more of a progressive leak because of Simon doing a pressure test on the cooling system. The plastic pipe is very brittle and the pressure test broke it all the way so the coolant leak is much larger now. So I went up to Simons with my RossTech Vagcom in hand and had to do Suspension system adaptation to get the car to lift back up and noticed that my right front fender had a rip in it from someone trying to drive the car while it was in the lowered position. When I addressed this to Simon he handed me two business cards to some bodyshops and told me he wasnt going to work on my car because he felt that I was trying to get over on him. Really? He said that hes already got over four hours into my car. I didnt ask for any kind of diagnostic work to be done on my car. Just a timing belt/water pump kit to be done as preventive maintenance. So people need to be careful of where they take their cars to. Just because a shop has been around forever doesnt mean that they are on your side. Oh I was quoted 1k to get this job done on my car which turned out to be $1485 which I was still happy to pay. Chris quoted me the price over the phone which Simon said they dont do. So maybe Simon simply wanted to charge me more money.
Simons Auto is the best. Simon and Jack are always a pleasure to deal with. We are moving out of the area and will miss the great service, the quality work and attention to detail. They check our cars from tip to tail every time to make sure we are running well and keeping up and it pays off in the short and long run. Rave reviews from us :)
Excellent service which includes thorough and accurate communication. It’s a great place!
Incredible service... Schedule appointments on the website, drop your car off talk to them. Later, you get text to a link where you can accept or decline a list of services recommended or that you requested. Then you pay too. Fast and easy. Plus I had a great experience where they identified a noise in my drive train and greased it up for me. this slight whirring sound is almost gone free of charge... theyre very fast and professional. this system is the best
My wife and have been taking our cars to Simon for years. Their work is always fast, complete, and professional. The price is always exactly as quoted, and Simon calls personally to let us know what the repairs are, what it will cost, and when it will be complete.We recommend Simons to all of our friends.
It was very easy to arrange an appointment over the phone. They were ready at the appointed time, handled the work promptly and neatly, were friendly in person and on the phone, and gave appropriate advice on possible future services. Also were very solid with COVID safety measures. Highly recommend.
I am very pleased with the integrity of Simon at Simons Automotive. He stood behind the work of his garage and went out of his way to solve a problem and keep my business. (For details, continue reading about my experience below).Problem:I recently visited Simons to have a check engine light investigated. They replaced an oxygen sensor (which is in line with common problems for my cars make and model), told me that I had problems with my wheel alignment and brakes, and returned the car to me. Having been taken advantage of by a mechanic in the past, I questioned the necessity of getting the wheels and brakes taken care of at the time. The light was still on when I drove it towards the street so I turned around and had them check it again. Resetting the light status did not work, but the man helping me told me that it was normal for the light to stay on awhile.After a month of driving, the light was still on. Simons agreed to look at it again without additional cost because it was the same problem that I paid a few hundred dollars to fix a month prior. Upon further intense investigation, I received a call telling me the electric cables leading to the oxygen sensor had been chewed on by a rodent l(supposedly not too uncommon for the Cleveland area). Since the wires were in a very inaccessible spot, I was quoted an additional $350 to change the wires.Resolution:Being frustrated for being told I needed to pay again to fix the original problem, I spoke with Simon in person about the problematic situation. Without giving specific details about the outcome, I will say that Simon went out of his way to guarantee his shops work, ensure my satisfaction, and demonstrate his integrity. Instead of losing my future business and that of my acquaintances, he impressed me with character that is often missing from business today. Despite the initial hassle, I am rating Simons Automotive 5 stars because of Simons character and the professional way he handled the situation.
Edit 12/09/2020:Chris with Simons Auto reached out to me to resolve the issues with my oil drain plug and set up a time to see the truck the next day. Got the old bolt out and replaced free of charge. Rating is increased for good customer service. I would work with them again.Original:I had them change my oil when I was getting some other work done last Winter. When I went to change my oil this past week myself, I discovered that they overtightened my oil pan drain plug, probably torqued it down tight with an air gun. Now its stripping trying to get it loose. Probably stripped the threads on the inside too, cant tell cause I havent figured out how to get it off yet. Oil drain plugs are not supposed to be torqued.A vacuum leak they patched up at the time has since failed as well.
I have always received great service, honest assessments of what my car really needs and a fair price. My husband and I have gone to Simons for years. Today they fit me in to check a rattle and got it done before noon.
Terrible experience. I took my car in to have a water pump replaced. Several thousand dollars later I picked up my car with what Simon indicated was a new water pump, thermostat, cooling flush, and new valve cover gasket. Eight days later a low coolant light came on while on the highway. Coolant was spraying from the reservoir tank cap. I had to stop every thirty miles to add coolant just to get back home. The next day I contacted Simon. He didnt want to listen to me. He just told me to bring the car back into the shop. Upon a closer look I discovered that the cap on the reservoir tank was broken which was the root cause of the issue. When I returned to Simons I pointed this out to him. All he wanted to do was blame and justify - it had to be something I did. I left the car. I was contacted later that day that the car was ready. When I got to Simons I was presented with a bill for a new cap for $23.00. Simon even had the audacity to state that he put forty dollars of coolant into the car at his expense. Who cares about the money I put into coolant to get back home plus the bill for the original work. Who cares that serious damage could have happened to the engine. Simon continued with the position that there was no way his mechanics could have done that to the car and that it had to be something I did.I do not recommend this place.
I brought my Volkswagen Bug in for an oil change and the car was up in the air almost immediately. The oil change was done promptly and a thorough inspection performed. As a result, an old problem of a brake noise was finally diagnosed correctly; it was a bad wheel bearing. I am extremely pleased with this as the other shop insisted the noise was coming from the brakes and wanted to replace not only pads but the rotors as well that I declined. Had I agreed to it, it wouldnt have fixed the problem. I am extremely happy that I did bring my car to Simons, the mechanics there are knowledgeable, especially about the foreign cars, courteous, provided a printed estimate, a full one year warranty which is contrary to the popular belief is NOT always offered, and did I mention their waiting area? The soft seating, the Keurig right by and the view out the window is absolutely out of this world. The view of the tall trees and all the greens around them is very tranquil and relaxing which is very important while waiting for your car to be done. Much more important than watching the same TV station on and on.Bottom Line: Simons is the only shop I will be bringing my beloved VW Bug from now on. I highly recommend it to anyone for whom quality car care is important. I only wish that they offered a loaner or a shuttle service
Honest and friendly service. Worked with my difficult schedule to have my car fixed on short notice. Very fairly priced. Very efficient. Mechanics this good are very hard to find. Would not take my car anywhere else in Cleveland!
Simons is the best! I’ve gone there for 8+ years and through 3 different vehicles! They are helpful, informative, and make sure your getting the best service for the best price!
Always a great experience! I called they were able to get me in the next day and have my truck ready that same day! Very nice staff! Quality work!
I was very impressed with the service I received today. Despite having a full schedule, they managed to squeeze my car in that suddenly would not start last night. Chris was straightforward in describing the process, as well as patient with my questions.
Simon has taken care of my VWs, BMW, and multiple Hondas for decades, doing everything that was needed after original warranties expired. Fair, fast, and economical. Why go anywhere else?
I have been to Simons three times now. The staff is knowledgeable, they fit me in without much of a wait. I trust their judgement and am very pleased with the quality of their work. I think I am getting a real value for my money
My 87 Buick Grand National was serviced with care and expediency. Oil leak and check engine light issues were handled. Worn serpentine belt was diagnosed and replaced, as suggested. Great service and reasonable cost. Ill be back.
Called and shared my vehicle problem/set upan appointment and Simon’s fixed the issue. Very, very professional and pleasant experience. They even followed up to see if the issue was fixed for good. What more could you ask for!!!
I’ve recently had a significant amount of work done to my car at Simon’s. Each time I’ve brought it in repairs were done in a timely manner, the car was thoroughly inspected, and the prices were very reasonable.
Chris was really nice and helpful. I like that they do a test on your car to see what’s all going on with it. They got the job done quick. In also gave me a list of things to look out for in the future I will definitely be returning to the shop for more services
Simons Auto provide excellent and friendly service. They were able to fix my daughters car while she was visiting me even though they were booked through the following week. Thank you so much!
I trust Simons with my life! I have an old 1983 Mercedes and they keep her running acquiring parts that are no longer available at affordable prices. Also my radiator that I replaced less than a couple years ago went bad, but due to their excellent relationships with the distributor, they sent a new one and I only had to pay cost of labor! Thank you for being a reputable business in Cleveland heights!!
My family and I have been taking our cars to Simon’s for over 20 years. Simon, Steve, Chris and the rest of the crew are professional, friendly and helpful. I refer Simon’s to everyone I know.
Ive been using Simons Auto Services for all of my Auto repair needs and I highly recommend them. Their customer service is excellent and their service department is state of the art and their service technicians are the best in the business.
Simon’s Auto service staff and facility are first class. They treat their customers like family!
I have trusted Simons to service my cars for almost 10 years. They are very knowledgeable, helpful, and trustworthy. I wouldnt take my cars anywhere else!
I have used the excellent service at Simon’s Auto for decades. They are dependable, trustworthy, reliable ... I have always been able to count on the friendly, excellent service.
I’ve been going here over 15 years. Great folks, honest, good value. This time I was expecting a possibly good sized issue and thus bill but it was a rattling heat shield. Easy fix easy bill.
Love me some Simon Auto CLE Hts! His team helped guide me through cost of repair, life of car, value of model, NE OH patterns w vehicle body maintenance (godforsaken potholes), and now w the car back after repairs it is stronger than ever!
Simon fixed a very unusual problem on my 2010 Subaru outback that no one else could figure out. I mean dealerships, on line websites etc. They are super competent, friendly and responsive. Simons has been our go to repair shop for many, many years
I like this place because the mechanics are trustworthy.
My check engine light came on & I knew exactly who to take it to! I trust all the opinions/advice from Simon’s. Great customer service.
I had my blown out headlight replaced in no time flat, the charges were very reasonable. Love their waiting room and easy to find location. Will definitely come back next time something goes wrong with my car. Highly recommended.
I have been coming to this place for years they’re dependable they’re honest and you can trust them when they fix your right the first time. Wouldn’t take my car any other place that Simon’s.
I have been going to Simon’s for 25 years. I have never doubted the quality of his work, his prices, or his integrity. So happy to have such a fantastic neighborhood service station!
Recieved excellent service and timely! Had an issue with my Jeep and Aaron was able to get us in right away. He continuously communicated with us botb the options and the progress. We will be back !
Simons is the only auto repair facility which I allow to repair my vintage Volkswagen Beetle. They do quality work and respect my goal to keep the car as original as possible. Estimates are fair and the work is quality.
Always very happy with their professional and efficient service. I was impressed with the easily available records of the history of service on my car. The only problem for me is that they have become so busy they can no longer pick me up or take me home when they have my car. This, however, will not stop me from returning.
They did fine work for me on one occasion. Though I found it extremely odd months later when I returned they refused to perform a hose repair of coolant system because the car was in too bad condition. So I took it to Sharp Care and they did the work. Ill be sticking with Sharp Care.
Very good local business for auto repairs and maintenance. Prices are reasonable and work is quality. Staff is knowledgeable and friendly.
We recommend Simons Auto Service to everyone as we have been taking our cars there for 16 years. The service is outstanding, the price is reasonable, and we trust them.
First off I left my car there before I was taking a long trip. I asked for my fluids to be checked, my tires and if they could look into a check engine light that had come on (and already gone out by the time I dropped it off) and at my window that wont go down that would be great.Just want to say they had me leave it there overnight so it could be ready by the end of the day...I called when I was almost out of class hoping I could have my ride drop me off there and be ready to leave the next day. They told me that we called you but you did not answer. Yes they called, from a personal cell number I did not recongnize, then proceeded to not leave a voicemail. They had taken the door apart and said it needed an O2 sensor but were going to make me wait another day because I hadnt called them back....at this point I said I would just pick it up because I do not have another day, if they did not have the time for it, I would have went elsewhere.Simons Auto charged me $40 to look at my door (Labor not included) charged me a total of $240 to install an o2 Sensor (if they even did) and look at the door/window switch.They were supposed to fill my fluids yet shortly down the road on the way to Chicago from Cleveland when my van starts acting up, I notice my coolant is the lowest its ever been. I filled it up and here we are, 2 weeks later and a return trip from Chicago, still not as low as it was before I left. Leak my a**. If there is one, its a slow leak. My guess is that they let coolant out or did something else. Did not fill my tires as I had asked either. Front driver side was 20psi. Im glad I pulled into a station and check because Im not sure my vehicle would have made it all the way back without a blowout. Then on top of all this the lights on my dash started blinking when I hit a pothole on the way back. Thankfully with the power of Youtube I think I got that sorted on my own.When I went to them because of my tires and a few other problems, knowing I was going to try to return my battery to AAA since Simons told me it was the wrong battery for the vehicle, they charged me a disposal fee. When I complained that AAA wouldnt let me do a return so I would like to return theirs, they told me to bring it to them and they would give me back my disposal fee, the one I shouldnt have been charged in the first place. Not sure why I would keep taking my car here. I feel like Id be better off at a Midas. At least they charge less to screw me.
They gave a competitive estimate and stuck to it. Answered all my questions, in laymans terms, and delivered the car when they said they would. Very good shop, very well run business
Simon and his crew are the best. They couldnt be more skilled, professional or courteous. Im glad theyre here in Cleveland Heights!
Exceptional service and pricing they treat their customers right Highly recommend
Great service! Love the Transparency and communication!
Changed a rear wheel bearing on 2004 Saturn Vue last year. Very quick, very friendly, very professional and good prices. The car then took me and my family on a 5000 mile trip from OH to CA amd the AZ. Thanks guys and greetings from Romania!
These guys were absolutely wonderful! Price was great, work was quick, staff was courteous and clear in answering questions. I popped by with practically no notice and a problem I knew fairly little about, but they quickly got me up to speed (and the work came in a bit under the already-fair estimate I was given, which was a lovely surprise). Ill be going back!
Excellent care, no unnecessary upgrades. Simon is straight-forward, friendly, and professional. The shop is always busy, which is a positive sign of their work and reputation!
Pleased to find a service center that can not only do a Lincoln and Subaru, but also a 71 Porsche.
Theyre just another rip off mechanic shop that throws parts at the vehicle oppose to really getting into diagnostics theyll guess and throw a part charge you a arm and a leg and your vehicle still isnt fixed smfh
First, the obvious- they diagnosed and repaired my car. However, I also like that they explained the problem in a way that was understandable but not condescending, and that they alerted me to some potential problems that may need attention without being aggressive or trying to get me to fix it. Ive found my new Cleveland mechanic.
Best repair shop in town by far. I’ve had 2 vehicles serviced by them numerous times for the past 5 years and they have always done a fantastic job. Couldn’t be happier.
I called at 830 on a Saturday morning and they were able to get me in within an hour. They completed my pre-purchase inspection and I had by 1030. It only cost $50!
I need to use my GPS tmr but my charger plug went wrong. I came in the late afternoon. Simon is really nice and helped me to find a good one and replaced it for free. Now I can use it tmr. Thanks! I will come back next time for sure.
Simons is terrific! Everything is explained and their work is excellent. I highly recommend Simons.
Simons is always there for me! Anytime I need service they make an effort to fit me in as quickly as possible and I have never had trouble with their work.
Excellent, no nonsense service. Upfront prices and straightforward service associates.
Ive been coming here for almost ten years having owned two cars during that time. Ive always received stellar service!
I have always had excellent service at Simon’s.Always on time, as stated and priced reasonable. I would highly recommend to anyone looking for quality and honest service
Never have to worry about overcharges, unnecessary work or anything else with these very professional guys. Just one example, putting a car bra on my former VW Jetta. About 1/3 of what the dealer wanted.
I love this place. They are incredibly professional and kind. The communication is top notch. They are affordable and a gem in Cleveland heights. Highly highly recommend.
They are a very professional and clean business. Staff are friendly and they communicate well answered all my questions even about other cars ! Recommended highly
Dropped off car for service. Told them I would pay for service to install my own parts with. They would not do it but instead want to do their parts installation just to drive up costs. Shady business
The staff were extremely courteous and professional. Masks were worn and social distancing was observed. I would definitely recommend this business.
Outstanding services and good pricing!
I have been taking my car here for about 4 years now.The Staff have always been nice,professional,smiling,and honest..I only take my car to this car shop..I am so grateful to have such honest people work on my car..Thank you for always helping me:-)..
I was able to have my car looked at the same day. Simon found me good parts for reasonable prices. Thank you!
This shop made my horrible day an awesome day. Friendly, helpful, reasonable, everyone I delt with made me feel comfortable. This is the only place Ill go for car care while I am in this area! Thank you for going above and beyond!
The guys at this shop are top notch. Chris always takes care of me and explains things in great detail so that I know exactly what’s going on. Highly recommend!
Charged $34 per tire to replace 3 tires on Mercedes C300W. Did not replace any of the valve covers on these tires; thereby exposing valve stem to harsh Cleveland winter weather.
Ibe Been to Simons 3 times and every time they have done an excellent job and very quickly. Highly recommended.
Simon’s has once again provided top notch professional performance at a reasonable price. I wouldn’t go anywhere else.
Always appreciate their clear explanation of what is wrong and how to fix it -- they are always honest and do great work! Easy to contact and answer all your questions without the endless phone trees.
Very few people are able to fix their own vehicles. When I need something fixed, with no hesitation we head for Simons! - Alex Husteck
I totally trust these guys with my car !!!
This place is full of extremely condescending, incompetent people. They lie about what they think they can fix, then charge you for it when they can’t. It’s a shame that people like this exist in the community.
Highly recommended these guys do great work
Trustworthy and fair pricing. Have been going to Simon for years and will continue.
Excellent auto service provider in whom I have great confidence.
Chris is very polite, helpful, upfront and honest, the service was great. I’ll definitely be going back and recommending friends and family!
Good knowledgeable guys here, reasonable prices, always willing to help. Great family owned business with a long history in the heights area.
Just an oil change this time, but done promptly and at a good price.
Professional, trustworthy service. They do a great job and the prices are fair. Highly recommended!
Very helpful and friendly. I believe them to be honest as well when it comes to diagnosing problems with your car.
Been going for over 15 years, and am most impressed with their honesty, fair prices and flexibility
They are very fast to help you out. Most importantly, they are honest about their service. Best Price and Quality in town for sure.
Always honest, expedient, and courteous service. Highly recommend!
These guys do everything faster and they do it well. Youll save money by choosing them. Recommended!
Excellent service, reasonably priced. Been my auto mechanics for years.
Good guys! Helped me with something small and didnt charge for it. Will strongly consider if I need body work done.
The only place Id bring our vehicles - trustworthy, quality work.
4.8 (199 comments)
Review №1
2022-05-31I have used Simons Automotive for the last 3 years for inspections, repairs, and general maintenance. Everyone has been helpful and efficient, and willing to explain things to me and why they need to be done. I believe that the staff at Simons takes good care of my car and also takes good care of me as their customer. Highly recommend.
Review №2
2022-07-12I have been going to Simons for my auto maintenance and repairs for years. They are personable, professional and do high quality work that they stand by. Their commitment to high quality service and customer satisfaction was recently exemplified when they offered to redo a costly repair to make it right. For this I am very grateful. It is service like this that reminds me of why I go and refer others to Simons.
Review №3
2022-07-07Took my 2016 Dodge Dart to Simon’s auto and couldn’t have been more satisfied. Had several issues (wheel bearing replacement, to wiring issues with radiator and check engine light). Simon took care of me and the crew there addressed of all my issues to include oil change, tire rotation and inspection. All for a very, very respectable price. Thank you again and will be recommending Simon’s to others.
Review №4
2022-05-02Simon’s Auto is a great place to get work done on your car. He was incredibly helpful in deciding exactly what to do to my car, and was upfront about the issues that he found. He was also incredibly flexible when I needed the car last minute. I would highly recommend Simon’s services if you’re looking to get fixes for your car in the Cleveland area
Review №5
2022-03-28This was my first time using Simon’s Auto Service since I just moved to this side of town. I couldn’t be more satisfied! Had all of the brake pads and rotors (front and back) done, a battery replaced, and a light bulb replaced. They explained everything very clearly and the price was reasonable. Going to be bringing our second car in over the next few weeks since they did such a good job.
Review №6
2022-05-09As always , Simon’s is fair and reliable. They do great work and never try to upsell you on work you do not need. They were able to find a replacement engine with just 50K miles on it for our Subaru Impreza. Very pleased.
Review №7
2022-07-17Simon’s automotive as done a fantastic job on my Lincoln the past 2 times I have went. I have gotten a full brake job and have had 0 issues with it ever since I have received it. Pricing is also very fair. No complaints!!
Review №8
2022-04-04Ive used Simons Auto Services for the last 10 years for all my cars and have never been disappointed. One thing I appreciate is that I can rely on Simon and his team to always be upfront about whether a particular repair needs to be made, or how it could be done more simply or cheaper.
Review №9
2022-03-05I have been going to Simons for over 30 years and have never had other than an excellent experience. Friendly customer service throughout the delivery process. Simon keeps you informed about what needs fixed and what can wait. You need to be able to trust those providing auto repair. Simons is the absolute best!
Review №10
2022-07-18I couldnt pass the emissions test, Simons gave me a appointment, fix the problem and found other safety issues with my vehicle and even days after, my repairs were completed, they reached out to make sure everything was good. What service station will do that? Simons is now my forever repair shop, Love them guys.