Silver Star Motors in Tallmadge
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Tallmadge, Summit County, Ohio, US
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Site: http://silverstarakron.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–5PM
- Sunday:Closed
Other Used car dealer Nearby:
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4.4 ·(199)from this place 1 mi
Came here not knowing what to expect since Ive been turned down by other dealers for having anoth...
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4.4 ·(199)from this place 1 mi
DON’T BUY HERE, within under a month 2 lights have came on and the refuse to fix any of it even a...
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4.5 ·(199)
Serpentini Chevrolet of Tallmadge
from this place 1 miWhat started off as a bad lead, quickly ended up as a great experience, thanks to Kyle (sales) an...
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4.3 ·(104)from this place 1 mi
Tim’s is a good place to get a used vehicle. He is very friendly, but more importantly upfront an...
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4.3 ·(199)from this place 1 mi
My experience was absolutely wonderful Bailey was my sales person and Loi Who I thought was just ...
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4.4 ·(199)from this place 1 mi
Our personal experience was a very good one. Francis was a great salesman and was flexible with h...
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4.4 ·(21)from this place 1 mi
Hit a deer with my car and was in need of a vehical, searched for a bit, test drove a couple, and...
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4.6 ·(199)
North Coast Auto Mall of Akron
from this place 2 miMatt was extremely helpful for my first time purchasing a vehicle on my own!!!!! We went through ...
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4.7 ·(199)from this place 2 mi
Perfect Auto Collection perfected my experience and exceeded my expectations. I would recommend ...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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If I could give it 2.5 starts I would. The sales person gets credit for being very responsive. So my mom was in a car accident in 2013 and was terrified driving the car she was in so I was buying her a 4WD car. Im buying from out of state.I already had financing secure so all she had to do was let me know that was the car she wanted I call USAA and they send a check; should be simple. Well with the used car market the value of the car was under what USAA is willing to loan. They valued it at like 12500 and would loan 14850, and dealer had it valued at 15000 (16.3k out the door). No big deal Ill pay the difference, I understand the market right now.I ask if I can just use my debit card to pay the remaining 1800ish dollars. He was worried about a 3% charge they get. I was like seriously I walk in dont haggle, nothing. Dont give you any trouble about the car being over what it is valued at. So then I have to pay $30 to wire transfer them the $$$ and I sent over paperwork from my bank showing everything was complete and said check was in the mail (overnight). He needed me to call my bank in a 3-way call because he insisted they could just send the $$$ via ACH after I told him they couldnt.Finally because I was buying from out of state I had to get some paperwork and notarized and spend $50 overnighting it there. It just put a bad taste in my mouth that I made your job easy and you wanted to make things a hassle. Guy I was working with was Eric Grabiec.. my dad sold cars for 12-years and I am very customer service oriented. Congrats on the 3% you saved on that $1300. Way to go above and beyond for someone who you had to do almost no work for. Stellar work.
My car was stolen from my garage last week. I just moved here from The West Coast 8 months ago. My car was paid for. My car was not found so now i must purchase a new car 8 months after purchasing a new home. Trust me, I am not looking forward to this especially with used cars being priced so high right now. I found the model I was was looking for at Silver Star. Never heard of the joint. From the moment i walked into this small dealership I was greeted by Oganis and treated with the utmost respect. We all know dealers just sell cars, they couldnt care less what brought you in. Oganis worked with me and my situation so compassionately. He worked with me until we got to a place I could afford. He is a very nice man, not bad on the eyes either, and he came through for me. Thank You Oganis!!!
For those of you who are looking for an used vehicle or need service to your current vehicle let me introduce you to Silver Star Motors. They are not only customer friendly and customer focused, they can fix any and everything and their prices works for your budget. I sent my daughter to them to purchase her vehicle, we were both pleased. I have gotten all my vehicle and my families serviced by Silver Star. From the car selection and their Mechanic Service car repairs... All the staff member are excellent but, one in particular Mr. Oganes Tovmasyan is very knowledgeable about the Auto Business as a whole you get the complete total package with him. We are very pleased to do business with Silver Star Motor along with Mr. Tovmasyan Thank you, and much respect!!!- In Gratitude Marcus Whyte and Family
A tree branch went through my back windshield and I was forced to start looking for a new car. Adam at Silver Star made the experience delightful. No pushy salesman to deal with. After speaking with him for awhile I knew he had my best interests at heart, not just trying to fill some quota and sell a car. Not being in the best financial position to buy a car he offered suggestions that enabled me to get financed. The whole process was quick and painless. These guys over there are great. Id recommend them every time
Silver Star Motors provides the most satisfying car purchasing experience around. The folks there are very knowledgable in the entire process and make the experience painless, which isnt something I can say about other dealers. They have an extensive inventory that caters to everyones budget. Oganes was a pleasure to work with - very knowledgable and experienced.
Although we didn’t complete a sale due to some circumstances outside of our control, the staff at Silver Star Motors was memorable to work with.They were prompt to gather information and answer questions for me, and were highly transparent throughout the entire process.I will definitely consider reaching out to them again the next time I am in the market for a quality used car!
The experience at Silver Star Motors was one that did not have that predatory feeling. Adam, who I dealt with, had 20+ years of experience in the business, which can be a good or bad thing. In this case it seemed he used his knowledge for good and was genuinely trying to get me the best rate. I highly recommend this dealership!
Silver star was by far the best and most helpful dealership I’ve ever been to! Wasn’t too sure what kind of car I wanted but they had a variety of cars I liked in my price range. Not to George made my experience getting my new car A BREEZE. Was very honest, helpful, and accommodating to my needs. Had such a great experience. Recommending him to everyone looking for a new affordable vehicle. Thank you so much I am extremely happy with my new car!!!!!!
Came down from Michigan looking for sports car. They had sweet 370z drop top made down payment week before coming down. They were very professional sent me videos and pics of the car before I came made me more confident in my purchase. Couldn’t be happier with the service and purchase.
I originally thought this was a good place! I was fooled 2 years later and I don’t have 2nd key! Not a bad car but wow was I lied too about other things! The salesman was pushing me to do a review before his lies came to light!! If you buy a car there make sure when they are pushing you to do a review to tell them to earn it! Thanks for my 2nd key! LOL didn’t happen! I feel like they should pay for the locksmith have had to pay for!
I am on disability and my son was looking for a vehicle for me because I had gotten stuck in my vehicle and it was horrible he sent me a bunch of links Silverstar was the first one I went to drive the vehicle it was so nice amazing vehicle but my son wanted me to go look at and drive a couple of vehicles which I did and everyone I drove I just kept comparing it to the first one I drove at Silver star it was amazing my son is the one that dealt with all the business side of it I only went and signed papers and picked up my car A Honda cross tour amazing it is an amazing vehicle low mileage great features great price everyone I dealt with was amazing
Adam and his team are awesome! I live a little bit out of the way but we were able to get almost everything we needed done over the phone. They were able to get my monthly payments low enough that we were more than happy with them! Adam and his team are great guys and I will be sure to go back in the future!
I had a fabulous & extraordinary experience at Silver Star Motors! The staff was very friendly and efficient. Oganes (salesman) was attentive, professional, and knowledgeable. Joe in finance was very efficient with paperwork. Nothing beats having someone explain all the new features on your car. The luxury of my new car coupled with outstanding customer service and experience has been far beyond expectation. Thank you Silver Star Motors!!!
Well trained staff, good service. Didnt try to talk me into something I didnt want. Quick to fix minor issues, easy purchase of my car with no hang ups.Salesmen were always making sure I was comfortable, were very knowledgeable about the cars, and answered all my questions.
Zach and Joe were very helpful and reasonable to work with. They did not try to pressure me in any way, but helped me get a deal I felt was fair for the vehicle I wanted. I would buy here again.UPDATE: Its been a year since we bought our car, and it has proved to be a great vehicle. They had told me to call them if I ever needed a CARFAX report for another vehicle, and today I did. Im selling our other car, and wanted the CarFax for it. They helped me right away and sent it to me. Wonderful customer care. Will definitely look there again for our next car.
Had a great experience. Oganes was mainly the person helping us and he had a great personality, good attitude and was really knowledgeable about cars which is something I didnt see with other dealerships. Let the car sell itself instead of just trying to oversell it too hard.
Eric Grabiec went above & beyond in giving me an excellent customer service experience. He communicated with me promptly (via text so that I could multitask while working) and listened to my needs/expectations. Eric worked diligently to find financing that fit my financial situation (poor credit history, poor credit score) & made it possible for me to buy a safe/reliable vehicle within my limited price range. Couldnt recommend Eric & Silver Star Motors any more highly.
I would beware of this dealer, it seems they are willing to price gouge consumers. Approached them about a car price which was marked up 100 to 120 percent of trade in price while industry standard is 25 to 45% which pushed the asking price to over 4k over fair market value. when asked to reconcile the difference dealer got defensive and insulting. Dealers and banks use NADA to inflate car values, which is questionable. This was just absurd.
We had an excellent experience with this dealership. TPrior to our arrival, our email queery’s were quickly responded to. After a 2 hour drive to the dealership, we weren’t sure what to expect. We were politely greeted on arrival, able to test drive the vehicle of our choice right way, and the used vehicle we drove was very clean. The inventory is impressive for the size of the location and we worked with Oganes from start to finish. The whole transaction was smooth and comfortable. We were never pressured and the information we received matched what we found in our own research. I would shop here for another vehicle!
Do not go here , bought a Chevy impala back in March for over $8000 and have put in at least $2000 just in repairs . Scam artist is a better word for the people who work here . They want you to write a review after you bought the car but not afterwards so they don’t look bad . Be aware you will get screwed from this place .
I was on the search for an electric vehicle when I came across a 2015 Kia Soul EV + through Silver Star. After inquiring through Car Guru about the vehicle, Oganes was quick to contact me and was very accessible by calling and texting. He took his time to do research on the vehicle, and it showed in how we discussed the pros and cons of competing models.When I explained the new incoming bill where electric vehicles pay 200/ year for registration, he was willing to negotiate in light of that.All in all, I consider this dealership to have been honest, direct, and knowledgeable about their products. Id recommend them to anyone looking for a used vehicle.
I bought my new Kia Soul 2018 about two week ago. I liked the car from the beginning since would be my 2nd Kia andalso was manual transmission. When I first contacted them by phone to announce my visit to the showroom, the sale agent, Erik, gave me a warning that the car was manual transmission, to avoid me to waste my time if I dont drive standards, and I liked that transparency toward the customer. It was a Saturday, my dead car was at a rental car store, from where I picked a vehicle to look around for my next car. The car team worked diligently to help me to drive that same day my new Kia. Because the car was missing the owner manual, they order a new one to be delivered to my door. Ill definitely buy from them again.
Zach was my salesperson. He was very upfront and honest. Did not pressure me to buy. Agreed on a price and he stuck to his numbers. Bought a 2012 hyundai Genesis. Black on black with all options. Zach is even working to find least expensive way to ship car to my house. They have BMWs Audis Mercedes-Benz. Newer cars to satisfy anyones needs. They even put car on the rack so I could see the underneath with mechanic. The mechanic actually took me for a ride in the car. How many dealerships do that. Cars can be a very big expense any questions text me or call me.
These guys were great for us.Answered all our questions & concerns honestly.No BS just honest hard working guys. They made us very comfortable investing in a new vehical.The price & quality of my new Edge were excellant!We would recommend & go back to them if we are in need of a vehical again.☆ Thanks so much to our salesman Oganes for the great service!! ☆
I inquired on a 2015 Passat that I had previously owned, but had sold back to VW during the buyback due emissions cheat. I had loved this car and was very excited when we found it for sale again, but I’m on MN and the car made its way to Silver Star Motors in Ohio. We had called and they confirmed the car was still available. They took all of my husbands information to get approval for a loan, since we were 12 hours away one way, we wanted to have approval and the loan/paperwork confirmed before flying out to get the car. They ran my husbands credit, called us back to advise us we were approved. Even gave us the cost of what our monthly payment would be and the details of the loan (length, gap coverage etc). He said he would email us a PDF file to sign and we heard nothing more. I texted and asked if they emailed the paperwork yet. He called me and said that there were other people there looking at the car. He claims they were there AFTER he ran our application but still gave us loan info and terms but wouldn’t send the paperwork to finalize it because these other people were there. When he called to advise us we were approved, he mentioned a $300 deposit to “hold” the car. But didn’t ask to take payment for me, so that I could secure the car because there were other people there. When I questioned if he would have sold the car even if he had my deposit, he said yes, because the other people were there in person. He continued to argue with me and couldn’t understand why I was upset. You ran our credit, caused a hard pull, gave us loan terms and all we would need to have done is signed the emailed document. This is horrible business and service. So glad to didn’t buy a plane ticket and then get screwed over when I got there. Beware! Very sad I am missing the opportunity to get my car back
Was testing driving a vehicle from another dealership when I drove by my dream car here at Silver Star Motors. Cleaner cars, better mileage, better prices, and expert staff. Needless to say, I drove my other car back, and ended up buying an top notch Subaru Forester here.
Doing business here was quick and painless and I didnt feel pressured to buy anything on the spot. Everything was done with clear communication and the final price was exactly as negotiated (no last-minute surprises). The salesman was professional and polite and helped me with all of my needs.
I already bought a from Silver Star Motors back in May. Turns out I needed yet another car. I went straight back to Silver Star Motors and got taken care of the SAME DAY! They have GREAT SERVICE, and the BEST PRICES!! This is the SECOND TIME Ive bought from them, and will do business with them in the future!!
Called in advance and asked if there was any rust on a 2014 vehicle. They replied that there was no rust visible. When I arrived, one glance under both front seats, revealed an abnormal of rust on the seat slider components. Salesman replied that it was probably from detailing. That was obviously not the case because it extended into areas that a detailer would never touch. I then looked at the metal under the carpet where the carpet opens for the gas cover lever. There was also rust visible there as well. This vehicle obviously had a significant amount of water inside it at one point. We all know those cars are out there. I would have appreciated more honesty during my initial call and from the salesman.
Unable to close a cash deal when the difference in the listed price and what I was willing to offer in cash was 1,200. I do not know them well enough to say whether or not theye a good company to work with. My review is reflects my experience on not being able to reach a deal on a cash offer that I believe was fair based on KBB. Thanks Eric
Youre buying as is used vehicles for a decent price. I cant complain about these guys, it is what it is. Bought 2 vehicles there myself. Make sure you get the car youre buying checked out by a mechanic if you dont know how to check it yourself. Or if you need someone to hold your hand and you dont understand cars, go to a dealership. ;)
Went here two weeks ago and ognas the sales person got me approved, I called in advanced told him my situation with my credit he said he can help me drive off with a car of my choice I got there and he showed me over 10 cars and got me approved after and I chose the Audi we wanted and car is in perfect condition took it to a mechanic said everything is great on vehicle, and I defiantly recommend them.
I highly recommend Silver Star motors to anyone who is looking to buy a car from honest people. They have very professional and knowledgeable salespeople. I found them online and when I contacted them, I was pleased with how clearly they answered all my questions--it was evident that they were not playing any games. I got the sense that they were trying to really help me out as they were so attentive to my needs.The process of buying my car was very quick thanks to fact that the dealership made it easy and straightforward for me, which I never expect when buying a car. The most important part for me was that the final price was exactly the price that we negotiated initially--there were no last minute surprises. I will definitely go back to them if I need to buy another car.
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4.6 (120 comments)
Review №1
2022-01-14I HATE car shopping I would legit rather ride a Turtle to work every day than shop for a new car .. I stumbled across Silver Star by chance on marketplace drove 1 hr and 45 min .. so glad I did because they were so easy to work with I was blown away with amount they gave me for trade in they were FANTASTIC all of the cars were spotless and they were so honest about any previous history on cars hands down the best dealership I have ever been to I wont be going anywhere else from now on ! And they also have amazing warranty options when buying many of them only cover certain thing theirs covered just about everything !
Review №2
2022-08-13I want to Thank Eric and Joe for their help in helping me get the car I wanted. We love the Buick Regal. I would most definitely recommend Silver Star Motors for anyone looking for a great deal on a vehicle. Thanks for your help.
Review №3
2022-07-31Eric and the team at Silver Star Motors were great to work with! The buying/trade-in process was smooth and I love my new car! Thank you Eric and team!
Review №4
2022-06-09These guys were on point since the very beginning! Oganes Joe & Eric were very professional and were able to make moves! I doubted myself but Oganes did everything possible to make it happen! Words can’t express how grateful I am. Recommend 100% !!! Trying to build credit or just want the car of your dreams at low cost? Hit them up! You wont be disappointed!Thanks again guys! Loving my Infiniti Q50!
Review №5
2021-01-20We had driven 3 hours to look at a vehicle at another dealership just to find out it wasnt actually there! So we did a little searching and found the same model of vehicle at silver star motors just two miles away. They had great reviews so we thought we would give them a shot. The car was just as described and they were transparent throughout the purchase. They got us in and out quickly and with kindness. Thanks guys you saved our trip to buy a car!
Review №6
2022-07-16UPDATE: Well its 3 cars from Silver Star now. This one for my daughter. You just cant beat this place!!Joe is great to work with! All 3 times have been exceptional experiences. First the prices are unbeatable. I searched and was unable to find any dealer that came close to the price I received from Silver Star.The paperwork was explained in detail (this was my daughters 1st car purchase). They helped arrange financing, the rate was very competitive and definitely comparable to what I would have received from my credit union.If I could give 10 stars I would. Thank You for the Great Service!!
Review №7
2022-08-15Very easy experience for my sons first car. No haggle no pressure buying. Will be back to look again when it’s time for another vehicle!
Review №8
2022-01-10The team at Silver Star Motors was awesome. Oganes displayed good communication skills when it came to setting up appointment and letting me know the status of the vehicleI was interested in. He was very helpful! Eric put me in the vehicle that was just the right fit my expressed needs! Overall, I was pleased with my experience. I would not hesitate to recommend Silver Star to friends and family!
Review №9
2021-06-29Been abit since I bought my Audi from them... went to have the intercooler replaced and found this front end damage.... bumper guard is completely twisted and bent and radiator is shaped like a bowl...they also tried to say a after market intake was causing a coolant leak... I dont recommend buying anything from these people. Shade tree mechanics finest.
Review №10
2022-07-17Joe has been great helping me find the right car that I love, and more than once! Persistent and just great all around. Thank you Silver Star!!