Shoe Carnival in Cincinnati
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Cincinnati, Clermont County, Ohio, US
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Site: https://stores.shoecarnival.com/...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Shoe Carnival in other cities:
Brands that you expect with good prices and most often on sale. I typically go when I can get the buy one pair and get a second pair 50% off. Also get coupons by being a frequent buyer and in the loyalty program. My only issue is the coupons typically show up right after I buy new shoes and expire in a few weeks to a month so it is rare that I can use them. Otherwise I would have given 5 stars
Hard to find sales associate; overall product knowledge seemed limited. Selection was fine; associate was amiable, but store was crowded and messy. It was a bit unclear if associate really knew how or understood how to use the foot measure device; as she instructed my son it was ok to sit vs stand for accurate measure. I had him stand. Prices were higher than I expected; but its been awhile since I bought shoes.
A large selection of comfortable shoes for work. I had an issue finding my size and they helped me find a store close to me which had the size I was looking for. The floors were clean and the employees were nice as well as helpful.On a side note I had just gotten off of my work shift so my feet were killing me, and trying on better shoes were actually helping them feel better. Thank you shoe carnival.
The other evening we went to the Shoe Carnival in Beechmont in Cherry Grove. We needed shoes for the family. I was really upset when an associate try to discipline my child. Her name was Sara she seemed to be a younger lady. My child was by me and yes he was playing with his sister. But they were not bothering anyone. I am sorry but, this is not your place to discipline my child. I will not shop there again! I spent 200.00 there and this in NOT a family store! They need to retrain the staff on Customer Service. Please beware if you are shopping for the family young children are not welcome at this store!
Shoe Carnival doesnt care about helping their customers get a fair price or about doing everythingthey can to help their customers get the footwear they desire and that is carried by them. They offer items online with discounts and let you pay to have it shipped to you but if you want the free store pickup it has to be in stock at the store. If you ask the store to order it for you, which they can, they wont match the pricing from online and instead tell you that youll have to pay full price and pay upfront. If you call the call center customer service number they wont do anything for you either, including canceling an order. The only reason I give this company more than one star is for carrying mens sizes that most stores wont.
Store was organized and easy to look for shoes. As soon as I walked in, I was welcomed and told they were ready to assist me in any way they could. Friendly staff all around until I left! This was the first store that had the shoes Ive been looking floor, plus they had a sale!
Mask requirement at the door. I said OK and left.Later that evening I purchased 2 pairs of boots from a different store with no mask needed.So there... have your useless mask requirement. I will go somewhere else and you will go out of business.Respectfully,Steven Weigand
Great store, 3 stars though because it is pricey and we had to fend for ourselves so no customer service help, they were there and nice, they just wont help unless you ask for it and all the shoes they have out are it so if you cant find the right size then tough luck cause they dont have more shoes in the back.
The store prices do not match online prices. This is disrespectful and dishonest. Every other retailer has matching prices or will at least adjust the price but Shoe Carnival will not. For some reason the kids shoes are pretty much the same price as the adult shoes, even though it takes less of everything ( time, money, materials ) to make them. That makes no sense. Its okay though because eventually they will go out of business like everywhere else and theyre employees can be managed by me at our retail chain.
Its what youd expect from a shoe carnival. The staff are friendly and talkative. They are classic retail associates so dont expect some next level expertise or information. This is their job, probably not their passion. The selection is national chain buyer. I havent seen anything exceptional there, but then, thats why the internet exists.
I had a bad experience with this store more than 25 years ago. Fast forward 25 years. Their ads can be very misleading. Take your reading glasses so you can read the little, itty-bitty fine print. Also call ahead to see if they actually have what was advertised and that it is not in Toddler size only.
I came here with my grandmother about 2 weeks ago and an older gentleman told her she could not come into the store with a cart. (It was a cart from Tuesday morning) Mind you she has diabetic foot pain and heart failure so walking is already excruciating. We even explained why we needed the cart and he still told us to leave. I get store policy but this was not the correct way to handle this.
GREAT variety of shoes! All styles in kids, mens and womans. A family member is a diabetic and needs a certain type of shoe. The right sizeThey did not have it in stock so they ordered itband hadbit shipped to our home. Difderent ways to save - Pdereed Customer Program, Spin the Wheel, Buy one get 1/2 off 2nd pair!
Grear clearance on Sketchers at this store today.I bought two pair that sold for $59.99 originallyThey were on clearance for $30.00 They took and additional 10% Senior discount off of each pair.What a wonderful shopping experience today.Sketchers with memory foam are so comfortable.They also have a rewards program.They will get on the computer and even see if another store has another color or size you might need.Great customer service today.Thank you Shoe Carnival employees.
Total reviews rating 4.1
145 Reviews for Shoe Carnival 2023:
Review №1
2022-04-16Loved it here great selection for kids and even found sound cool dad shoes. Staff is very friendly and helpful.
Review №2
2022-06-10Quick and easy.Always have what I need,been a long time customer. No reason to shop anywhere else.
Review №3
2022-03-08Good source of multiplr brand of shoes. I found a pair of Sketchers but not the ones I wanted. For another shopping day I guess. Employees eere polite.
Review №4
2022-02-17My familys go to Shoe Carnival for new kicks. Quality, and comfort at affordable prices. Long lasting, durability in every step.
Review №5
2022-08-08Was disappointed they didnt have there buy one get one half off .
Review №6
2022-05-30Really wish they had more than 1 DC shoes. Not much variety but finally found a pair of shoes that fit. Not that I liked them much.
Review №7
2022-04-28Very friendly, definitely helpful, great prices and very organized
Review №8
2022-03-01Nice store but no Cuban cut boots ( what was called Beatles boots for a time)
Review №9
2021-07-04Its where we have bought our families shoes from birth to leaving the house. The environment used to be a lot more fun shopping here.. had the wheel that could be spun and maybe save a $1 or $5.. but with the whole COVID-19 issues and I can see why the wheel has been removed, but even before that then place just seemed to loose its fun appeal, but as for shoes.. little pricey, but worth it.. good shoe selection. Its a five star.
Review №10
2021-03-20Todays trip to Shoe Carnival on Beechmont Rd. In Cincinnati, Ohio was a very pleasant experience. We found the Nike shoes my grandson wanted and came away happy. Not only was the price comparable but the customer service was very good.