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Phone: +1 614-431-0600
Site: https://locations.theupsstore.co...
Opening hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:10AM–4PM
  • Sunday:10AM–3PM
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3 (54 comments)

Review №1

2022-08-10

Best customer experience EVER!!!! I was greeted as soon as I walked in. Explained my situation and the UPS staff jumped to my rescue and in less than 5 minutes I was leaving the store with what I needed. The staff is very kind and gracious! I highly recommend this location. Thank you again for helping me today!!!!

Review №2

2022-05-15

Notary was not in when I went to this location. The gentleman working recommended I try the post office, so I did .. and after standing in line for 20+ minutes, I was told the post office does not do notaries! It was about 5:30 at this point, it was hot outside and was getting a bit agitated - told myself Im not going to drive somewhere else without calling and confirming a notary is available. Ended up calling the UPS store location on 161 & Beechcroft and was told their notary would be there until 6. I was in and out within 5 minutes and it cost $5.Moral of the story: even though a location may be closer to where you live or work, sometimes it is worth driving 10-15 minutes elsewhere. 🙃

Review №3

2022-03-15

Made advance notary appt to ensure urgent forms were completed. Waited 30 min...he never showed. The available staff was very helpful...called & texted him. Apparently, this is normal as he oversleeps a lot. As other reviewer stated, hes a rude little man anytime you deal with him. Ill drive farther to avoid this UPS.

Review №4

2020-06-20

There is definitely not enough staff here at this location! Even though the employee was friendly, he was definitely overwhelmed with the amount of waiting customers. Five of us waited in line for almost 25 minutes while he process through his work. The store is busy, in a good location, but not nearly enough staff to handle the workload.

Review №5

2022-05-09

My wife and I have been using this store for around 6 months now for our business and have nothing but good things to say about it. The staff is nice, helpful, and quick. I highly recommend!

Review №6

2022-01-15

Couldnt help us with our Amazon return because we were going about it the wrong way, but advised us on how to proceed, and we succeeded in our mission. Very friendly and helped us sort through our unusual return issues.

Review №7

2021-12-25

Do not even try this place. The employees are not able/willing to include the whole address, that results in delays and they will never accept their guilt. Try FEDEX or DHL, they have more educated people when it comes to international deliveries.

Review №8

2020-12-13

Wow!!!!!! We will only go to this ups store from now on!!!!! Went way beyond what they needed to do especially since its the last weekend to get stuff b4 Christmas. So efficient and helpful. New owners have really stepped to the plate!!! We were shipping something for the first time to someone through Facebook market place and the buyer never had done this either. Adam at ups walked both of us through the whole deal and even talked to the buyer on the phone to make sure she was comfortable too. 5 stars is just not enough thanks again.

Review №9

2021-01-27

I gave them another shot to see if the more negative reviews are true. The reviews are totally split based on reports of very good or very bad service.I did find the bad side today, with seemingly arbitrary pricing on printing that starts at a $2 minimum - but no itemized receipt - where I didnt ask first. Someone else can try negotiating up front -- Ill drive up the street just a couple minutes to FedEx with public and reasonable pricing.

Review №10

2021-05-18

Adam is the absolute worst!!!!! He was very very rude when i asked a question. He was very short tempered and i also saw him be rude to another customer. UPS can do way better than him. This isn’t the first incident i have had with him. I will start going to another location

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