Delivery
Yes
FedEx Office Print & Ship Center in Dublin
Categories
Location on the map
Dublin, Franklin County, Ohio, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 614-798-8555
Site: https://local.fedex.com/en-us/oh...
Site: https://local.fedex.com/en-us/oh...
Opening hours
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:9AM–6PM
- Sunday:12–6PM
FedEx Office Print & Ship Center in other cities:
Comments (43)
I came in close to the store closing to print a last minute project for work. Patrick still helped me when I ran into trouble and gave incredible customer service going way above and beyond what he needed to do.
I called this FedEx branch yesterday and asked if they had flatbed scanners that could scan a 12 x 12 page. The person I spoke to said that they could scan 11 1/2 x 17. After driving there from Athens, Ohio (1 hour and 20 minutes), I discovered that although the scanner bed is that size, the software only allows you to scan 11 x 17. Ugh! Your employees should have known that.
This place is right by my house so Ive gone a few times to get things printed just out of convenience, but its always always always a let down. They charge between three and ten times more than any local printer or Walmart / Target. Not only that, but several times my files have been printed incorrectly because of faulty machines or staff issues. I always have to visit them two or three times to get things right, even when simply printing off photos for an album. Either the print looks bad, gets cropped wrong, or somehow JPEGs are not a supported file type.Theres one or two people that are very helpful, but most of the staff doesnt know anything about printing or how to create quality prints.
Horrible incompetent staff and bad customer service. So I had to return an item to a manufacturer and I no longer had the box in which to return it. When I went in with the items Lynn (fedex employee) said to me verbatim What in the world is that?!. Very unprofessional.Fedex told me it would cost $75 to create a cardboard box. I had two boxes so the price would have been $150. I then remembered I had a damaged box at home that I could fix and told Fedex this and they were going to build me an additional box for $75. There were two Fedex shipping labels that I printed and handed to the Fedex associate because the manufacturer was paying for the items to be shipped back.I specifically told Fedex that there were 4 stands and 2 stands need to be packaged in each box with the item. Fedex then called me the next day after creating the box and told me the cost was $112! I told the guy on the phone this was not what I was told and his response was: I wasnt there for that conversation. He then tried to explain the process of creating the box and why it costs $112 to build it. I told him I would not be paying $112 and that I would supply my own box. He said I was entitled to do soTalked to the manufacturer who I was doing the return through Fedex and told them what happened and they sent me a free box! 4 hours later after been told the box would cost $112 Fedex then called me and left a message that said they could do it for $75. I called them back the next day and told them the manufacturer was sending me a free one...their response But the box is already built.I then told them I would be coming to the store that day to pick up my item so I could package it and have it returned to the manufacturer. I come into the store to pick up my item and I notice that the fedex associate is handing me my item with 4 stands. I told her, I said I told you to package each item with 2 stands. Well we already shipped it so youll have to package it yourself.A couple of more days go by and I receive the box from the manufacturer. I package everything in the box and go back to this same store to finally ship it back to the manufacturer. Well guess what happens? Those shipping labels that I gave to Fedex...they lost them! So I dragged my heavily packaged box back to my car. So now I have to contact the manufacturer again to reprint the labels that Fedex lost. Please save yourself the hassle and visit any other Fedex store besides this one!
Great staff! I use this location for all my shipments domestic and international.
Opens 8am on Saturday....someones in the store but not able to offer service before 8??Great Employees that offer me ways to increase my productivity;)))
They close the store way earlier than scheduled timings.
Always a friendly and professional staff. I drop off packages all the time and I can usually get in and out in under a minute with a receipt and tracking #. Would highly recommend
I went there to ship some documents and pay for a return envelope. They asked me to use a self-service computer which is I dont know how to use it 😁, so I decided to leave searching for another office.
When searching on google for a Notary Public, Fedex Kinkos comes up, well you know what they dont even have a notary on staff. If youre going to state on your site that a service is available, then it should be available.
I had all of my wedding signs printed here and they turned out beautifully! I could not be happier with the service here!
Assistant manager was rude and kept walking away when trying we were trying to get help. Will not be coming back to this location.
Great service.Over priced products.$10 for a box.$4 for brown packing paper
Very good service! Customers are promptly treated. Keep up the good work!
The manager was rude and short. It happened two days in a row. Id just go to the Post Office instead.
When I was having issues with Printing and Scanning, Bob (Fedex staff) helped me resolve them quickly. Thanks!!
They send the returned package back to my house！
It would take a concerted effort to be more useless than they are, highly suggest going to somewhere else.
Great service, employees are always helpful.
Fast and helpful service! I was in and out in 8 minutes.
Very helpful on the phone. Quick answers to all my questions. Thanks!
Manager was not wearing a mask.
A Pleasant visit, Finally! Thank you Bob..
They took care of me.
Great location with professional and courteous staff
Bad customer service. Period. No energy.
Good help
Nice service and polite employees
Nice staff and great service
Bad customer service.
Bad customer service.
Fast and easy.
Fast and cool
Total reviews rating 3.4
43 Reviews for FedEx Office Print & Ship Center 2023:
Review №1
2022-06-18These workers bent over backwards to help me a rix a tough problem after hours. I will never go elsewhere
Review №2
2021-12-24The guy that refuses to wear a mask in the front was the rudest person. Tried to return something and gave me attitude from the moment I walked in. If you hate your job so much, just quit.
Review №3
2022-01-30Sign that says masks required for customers, but apparently not required for the man who worked there? Absolutely selfish and childish behavior
Review №4
2020-12-21Went to this location several times over the last couple weeks. I was very disappointed to see the same associate walking about assisting customers without a mask (brown hair, beard, glasses, plaid shirt) on every occasion. In the midst of a pandemic while hitting record infection numbers in Ohio, thats pretty irresponsible behavior.
Review №5
2019-09-20Such amazing customer experience. Had to print photo collages for a loved one’s funeral and Kay on staff was so helpful in choosing the right materials and even offered to have me call in if I needed any help when working on them in photoshop. Brought them in in the morning before the service and he prioritized them without being asked, and had them ready by the afternoon. Really meant the world during such a hard time. So appreciated and it all came out beautifully!
Review №6
2020-12-23I have visited this location twice and an employee (same one both times) was not wearing a mask. This utter lack of concern for our community’s health is disturbing. I will no longer visit this location and hope that serious action is taken to rectify this behavior.
Review №7
2015-12-13Ive been here several times, mostly to fax items. Ive always found the machines to work well, quickly and without issues. However, the staff is always hard to get the attention of and I always feel like Im interrupting them if I need any help. If you absolutely need to go in, this place will do just fine.
Review №8
2020-06-28I am leaving this review for the FedEx retail location in proximity to my home address for a few reasons despite my issue being driver related. I cannot get the issue resolved via the usual customer service channels and the wait times for customer service are typically 1 hour or longer to file a complaint against a driver. The zip code is 43220 and intersections of Bethel Road and Reed Road. This driver is leaving and has continued to leave packages at the garage doors of our community for years. Myself, my neighbors and residents of our community have identical complaints. Today again I find a package at my garage door however only by way of running this package over with my vehicle. It seems this driver has yet to be reprimanded because the practice continues. I have filed complaints with corporate offices with no further assistance or changes to the drivers actions. This is a current resource for the complaint. In plain words the driver should walk to the door like any other delivery service and do their job properly and with the companies best interest in mind which ultimately translates to their (the drivers) benefit.
Review №9
2015-04-25I live in the neighborhood and have been using their services since they opened. Always friendly and professional with good results. The setup is great, with lots of self-serve options that they are happy to explain or assist with using. Its also a nice (free) alternative destination to have your packages shipped to if you dont want them sitting on your own doorstep all day.
Review №10
2019-05-08Bob took good care of us today. We had to ship a laptop to Pittsburgh. He had it packed in a customizable laptop box in less than 5 minutes and we couldn’t be happier with the service we got. Laptop box cost was $23 and ground shipping was $19. It will be in Pittsburgh tomorrow. Thanks for your great service today!