Shaker Square Animal Hospital in Cleveland
Site: http://www.shakersquareanimalhos...
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:Closed
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
I was on vacation and my dog developed a bad infection. Even though SSAH didnt know me, they were quick to lend a hand and care for my traveling pup. Thank you SSAH!
Great Vet! Dr. Kim and his staff are very kind & helpful, and the prices are not only reasonable but highly competitive. I would highly recommend them. Bette and I say thank you so much for making her all better! 😺
Our experience with this vet clinic has been absolutely terrible. After a $500 dollar neuter procedure, our dog has been experiencing longer than usual pain and swelling. We have been following post procedure requirements, and our poor puppy is suffering. After calling, we were denied a quick follow up visit. We requested any help and advice, and were given a short no. No help at all. This is the worst service I have ever received in any industry. I highly recommend bringing your animals elsewhere. We have been working with this vet for years, we are far from demanding, and this is the quality of service we receive. Bs! I hope this helps make your decision.Update after owners responsePost procedure we followed every recommendation, exactly as stated. I have no idea where this rubber donut idea comes from, but okay. It is an insult to state that we didn’t follow your instruction on taking our dog to an emergency clinic, when we called every single location within a few hours drive. They were a full and not accepting new patients. We simply wanted a 5 minute conversation, but I guess you guys couldn’t even offer that. This response by the owner is completely unprofessional as well. I guess they’ll do anything to protect a reputation. Do what you want to do, but this response from an establishment should be the biggest red flag of them all.
They took great care of my Pit G, and it didnt cost a arm and leg they called the day after to make sure he was ok after a rabies shot
Im really please to take my puppy to Shaker Square Animal Hospital. Its very clean and welcoming.His doctor is very kind, and caring.The staff is very caring as well always handling my little guy with tender loving care. Im a new doggy mom and they always answer my questions and concerns.😀
Excellent staff!! They made sure Cheeto was comfortable with each shot! I was jealous he got the best attention.they always call the next day to make sure Cheeto was OK..treated him better than his humans dr. Treat her. Lol
Dr. Kim is great and the staff is amazing. I really believe they do everything they can to help my dog and cat. The cost is more than reasonable. I truly trust these guys. Highly recommend.
This place is a terrible business. My girlfriend’s healthy 12 year old dog was seen by Dr. Kim and his staff for an appointment and was deemed healthy. 2-3 weeks later we made an appointment for a tooth cleaning and extraction, labs were drawn and everything was deemed normal. Lou was placed under anesthesia where everything went well and he had his teeth extracted. Once he emerged from anesthesia, he coded and passed away after multiple attempts at resuscitation. Understandably, he was old and anesthesia comes with significant risks. However, the staff was extremely terrible in their bedside manner and compassion after all was said and done, and came into the room on 3 separate occasions to ask for payment while she grieved.. Staff members told my girlfriend “this upsets us too” and “we treat our patients like they are our own” rather than providing her with even marginal comfort. In addition, she was told that they were “nice enough” to not have to pay for the extraction after essentially providing euthanasia services. Honestly, extremely disappointing and shameful. Disgusting. If this were human medicine this facility would be under scrutiny for malpractice.
Very nice, and specially very good when its comes to any advice you need. Good hospital and they are not too much expensive.
Dr. Nam Kim and all his assistants/technicians are awesome. My cat had dental work done and he did an excellent job he explained everything clearly so I could understand and he is a very honest man. I highly recommend this animal hospital. The hospital was clean, neat and updated and his prices beat everyone else’s this is now one of my vets. Can’t say enough HIGHLY RECOMMEND!
Dr. Kim and all the ladies at the shaker square animal hospital are the best there are. They saved my puppy’s life when he got intestinal obstruction from swallowing a toy. They’re always super responsive and clearly care about my fur babies. I wouldn’t trust anyone else with my pups. I give them my strongest recommendation!
The entire staff was SO good with my dog! Dr. Kim was kind, caring, informative, and took my concerns seriously. I was very overwhelmed dealing with a dog who had been sick since adopting her, and she is doing so much better with the medication regimen prescribed. AND she seemed so comfortable at the vets office. She was barely eating, but was happy and comfortable enough at the vet to eat some treats which was a big step for her. Could not more highly recommend this practice!
My sister took her otherwise healthy dog for a dental cleaning. Two hours later she received a call that her dog was dead. After this horrible experience of losing her best friend, the only thing Dr. Kim had to say was were sorry, you signed an anesthesia and CPR consent form, we dont know what happened, and you have to pay for the dental service. Yes, he had the nerve to still CHARGE for the service that killed our poor dog! Dr. Kim actually said he would not let my sister leave the clinic without handing over a credit card.DO NOT trust your best friend to a practice that prioritizes business over compassion and patient care, because if your are in that small percentage of complications, you will be shows ZERO care at all.
I cant say enough about how much I recommend Dr. Nam Kim and his staff. He has cared for my dog for the last 3 years, providing excellent care at fair prices. If weve run into trouble or my dog has gotten sick/injured they have gone above and beyond to fit us into their busy schedule for an emergency visit. The staff is kind and welcoming and my dog loves going to see them- a rarity when it comes to vet visits!!
My cat Payne passed away 2 days ago. Not on word from the vet. I was told he would call yesterday. He didnt. I feel they never took his condition seriously. I guess no call shows what they thought of my cat and me. They ran a test and found something odd. I called aleast 3 times trying to see what to do. The person said they would call back and never did. Eventually he got a steroid shot. Weeks later he became ill and I called and was told to bring him in tomorrow. Dr. Kim wasnt even in the next day how was he to be seen by him?He died that night. While I was saying my last good bye and standing by him they collected the fee for his cremation. They were concerned that I didnt blame them. No real concerned about his passing. Some of the techs are very very kind. One not so much.I guess when see death often you become desensitized. I have heard wonderful things about Dr. Kim but not hearing from him after my cats death was unacceptable and frankly hurtful.
Everyone is friendly and professional, especially Dr. Kim., and the prices are reasonable . I was not unhappy with the other vet clinic I used, but Shaker Square is just a little closer and more convenient, I am so glad I gave them a try. My cat is not eating much and they spent so much time with me and my cat helping us through all the medications and tests she needed. I am sure they saved Natalies life, at least for a while longer. The waiting rooms and examination room were clean and inviting. They have state of the art equipment. I would definitely recommend Shaker Square Animal Hospital !
I tried another vet before coming here and the difference was night and day. My Yorkie wasnt anxious at all! He even tried to follow the Doctor out of the exam room. I loved that they offer both holistic options and the usual alternatives for allergies. It is a complementary approach. Being somewhat new to the area I did a lot of research first and this is by far the best in the area. They are willing to help you stay within your budget too.
I started going here off a recommendation from a speciality veterinary surgeon. The staff are awesome and great with my dog who can be rather clingy/skittish. They do visits just to get your dog used to their clinic. I have never had a bad experience.They are very responsive to email too and when my pup was really sick-throwing up and D for multiple days straight- they were great about all of my emailing and calling as well as listening to my concerns.They are also way more affordable than my old vet which is the number 1 reason I originally switched. I literally drive from Parma to come to them.
Wonderful Veterinarian. Great services, affordable prices. Great friendly staff. The staff and Veterinarians treat your pet with so much Love and care it is remarkable!! You can trust your animal with Shaker Square animal Hospital. Dr. Kim goes above and beyond his duties.
Went for a visit which was fine. Then i called because my dog was having an issue and they kept hanging up on me and never called back, even left messages. Guess Ill find another vet since they obviously had no interest in helping me and my sweet baby.
This is a clean facility with compassionate and knowledgeable people. They came highly recommended, displayed great patience with my difficult rescue dog, and have reasonably priced services. Dr. Kim and staff are great!
Dr. Kim was great with my dog. She was relaxed and comfortable. The office was clean, well organized and the staff was friendly and helpful.
Love this place! My cat has always needed special care when going to the vet, but they did great and really eased the tension. Overall one of the best vets we’ve been to and we’ve been to several around the country.
Caring, compassionate, knowledgeable, helpful. I have taken pets to a number of vets over the years, and no one compares to Dr Kim!!
After 4 days of driving and 2 days in a new environment, my dog was having stomach issues. After checking reviews for local vets I chose Shaker Square Animal Hospital. They were absolutely fantastic! They called our home vet for my dogs records so they would have a thorough understanding of his issues. They also called a couple days later to check on him. Im looking to move back to the area soon and I know who Scouts vet will be!
This is a wonderful veterinary practice! The front office staff are pleasant and helpful, and Dr. Kim is knowledgeable, patient, and very kind. The facility itself is state of the art and beautiful. Spread the word to anyone who might be looking for an excellent vet!
Dr. Kim and staff are the bomb. Doc knows his stuff and the staff are professional AND friendly. They ALL have a good sense of humor too, especially the Doc. PLUS, I get a free cup of coffee every time I visit.Thanks you guys, dont go nowhere...I know thats grammatically incorrect, but it sound more heartfelt. 😄
Our rescue dog, Heidi, was lovingly cared for by Dr. Nam Kim and his wonderful staff for the past five years. The office always called after a visit to make sure all was well.Heidi went blind, had stopped eating and drinking, and she lost all interest in life. It was her time to go. Dr. Kim and the staff were so comforting and respectful during Heidis last time with us.We will always be grateful to them.Mary and Bill McDonnell
Not once, but twice has SSAH squeezed our furbaby into their packed schedule due to urgent issues. Both times they went above and beyond to take care of our pup and their genuine concern made us immediately feel at ease. Needless to say, weve found our new vet. Highly recommended.
My wife and I took our 2 kitties in for checkups and nail trimming, and we couldnt be more pleased.Its a beautiful new facility right in Shaker Square, and the staff is WONDERFUL! Great advice, great bedside manner, and very friendly towards humans too!
We have been seeing Dr. Kim for a year now. He is amazing in all respects. His bedside manner and genuine friendliness and concern is impeccable. He has advanced knowledge, and he is highly skilled in multiple modalities. He is exactly what we needed and were sorely lacking here in Northeast Ohio. I have found over the years that there are a lot of veterinarians in this area who use the words integrative or holistic as selling points yet know little to nothing about Chiropractic, acupuncture or herbs, nor do they use laser therapy or food therapy. Dr. Kim has passed all of my test questions that i’ve ever asked him; moreover, he then proceeds to tell me something I don’t know, haven’t researched, or didn’t think about! This is what a veterinarian should be, and my family including my three dogs feel very lucky to have him.
Boss is the first dog for me in years and first ever for my partner Germaine. My sister (trainer from CA that found Boss for us at local Pits R Us rescue) looked in our area for a force free vet and interviewed the staff over anonymous calls. Our introductory appt was great and gave us the confidence our girl will be well cared for by the compassionate and very well qualified staff. Parking tip! There are spaces around the back so you may not need to park at a meter :-)
About a month and a half ago, we were visiting family in Cleveland when we noticed our sweet boy Bruce--our precious Shepherd/Retriever mix :) -- was irritated by his ear. He was itching, it was inflamed, as well as warm to the touch. Historically he has been through many ear infections before this due to suffering severe allergies, so we had an idea of what was going on.We go to a holistic approached, integrative vet in Charlotte, NC where we currently live. We gave them a call and got some ideas for holistic treatment for in-home, but were advised to go to the vet locally if it did not improve in about a day.Since I am writing this review, it obviously did not improve with in-home holistic approaches this time. So I researched for vets in Cleveland, and to my absolute joy Shaker Square came up. AND I read it was an integrative medicine vet...yes...PERFECTION!!!!! I was so excited, not to mention it is is only a few blocks down from where our family lives.ALL communication with the staff was seamless, and they made obtaining records and information from Bruces current vet smooth as can be. They were friendly, efficient, and as concerned about our B-Dogs comfort as we were. So an appoint was easily made.We arrived for our appointment time to a clean environment (with a good smell--you know some vets do not accomplish this) with two ladies welcoming us at the front desk. There is coffee and tea for your enjoyment, and plentiful seating to wait until the appointments start.My pup is pretty comfortable in new environments, but you can tell when he is REALLY at ease, and he was. Just like he is at his home vet.Dr. Kim is amazing!! I have to brag a lot here..... I mean... he makes his own treats for the pups here--both dried and frozen. He is brilliant. Dr. Kim is an honest example of holistic and mindful. He is efficient in his work and deductive reasoning, he communicates his thoughts and treatment plans, and he is patient to answer any and all questions. He gave love and attention to Bruce, and was patient when Bruce thought listening to heart tones was play time (he thinks everything is a game, honestly). He swabbed Bs ear and ran thorough testing.Indeed, Bruce did have an ear infection, and a fairly severe one at that. Bruce had a lot going on in his ear and we all agreed medicine was the best way to go. Bruce was given an ear cleanser and medication. He used his (again HOMEMADE by his own hands) frozen slurpie to distract Bruce as he showed us the best way to clean and medicate the ear due to B being VERY irritated when someone gets close to his ears. It worked like a charm and he sent the frozen slurpie home with us to use when we treated in-home.I could go on and on, but 100%, come here. Dr. Kim is amazing, the environment is great, and I am SO grateful to have a place to be comfortable going when visiting Cleveland, which we do often. And Bruce 99% of the time travels with us. I trust them here like I trust our home vet, and that says a lot--Bruce is our #1 and we never go anywhere for him without initially vetting thoroughly.So, COME HERE for your vet needs--both traditional and holistic (aka: treatment and preventative)!!!
Fantastic clinic. From Dr. Nam to staff, my concerns felt heard and there was no pushing of extra testing or products. The office is clean and welcoming, so glad to have this clinic in our neighborhood!
Dr. Kim and the rest of the staff were very helpful! The place was clean and quiet enough to not freak our skittish cat out too much. Parking in Shaker Square can be hard to get in front of the building but there’s a lot in back you can use.
Everyone, absolutely everyone at SSAH were fantastic. My dog is a bit quirky and he easily settled down with Nam and his staff. Cant recommend them enough.
Dr. Kim and his staff are wonderful people! They have taken great care of my animals!
As always warm and friendly courteous staff and excellent care I love this place reasonable prices and you know your pets are in good hands
It was ok. Maybe a little on the expensive side for insurance plans, but its close by and I felt the personal treatment my doggie would get. Might pay the extra.
Took my cat in for an emergency and they fit me right in. The staff is great and the vet is great, I love the proximity and also love to support more great shaker square businesses!
They offer fair priced services and genuinely care for your pets. Im glad I found such a great veterinarian for my Cat. 😺
Clean facility, very patient and courteous staff.
Dr. Kim is fantastic and goes way above and beyond to take care of your pet. I highly recommend them!
Dr. Kim and his staff are over the top fantastic with their customer service. Dr. Kim is so smart and so gentle with my fur babies
It was my first time bring my dog to see a doctor and they made him feel just like family. Even his first shot was easy.
I won’t take my fur baby anywhere else. Everyone is extremely caring, knowledgeable, and they offer great advice. Highly recommended.
The techs were great and so was Dr.Kim. Very informative and interactive with pet. They give tons of treats and love.
Dr. Kim and the entire staff are knowledgeable and compassionate. Wonderful experience for pet and owner.
Dr. Kim and the vet techs are awesome!!! They treated my cat Suzie very kindly.
Im a new pet owner. The doctor was very helpful and gave lots of helpful information.
The staff here is so friendly. The vet is great!! And prices are very low
Very friendly staff. Doctor patient and thorough. Made me and kitty feel at ease
Great place. Very patient with our little angel.
Although I havent been there yet ..i was able to call and get advice and I truly appreciated the time they took to call me back ..saving me money .i look forward to taking my dogs to them...
Very sweet people that care and naturally love your pets
Amazing and helpful experience For my first pet! Very friendly, clean and professional.
Best place ever! Diagnoses always correct. Time taken to talk, care and explain. I dont go anywhere else.
Friendly handled my big English bullmastiff with no problems clipped papi nails great
An absolutely wonderful place. My dogs and I are pleased with the knowledgeable care and truly thoughtful bedside matter.
Very clean establishment my pet bird enjoyed her stay for a nail clipping and beck trim.
Dont over charge, love animals, very friendly, great experience.
Dr. Kim does a wonderful job and everyone is very helpful
Dr. Nam Kim is great. Fair prices. Great staff.
Staff very helpful & Dr. Lee is great!
Watson, Navi and I had a great experience. No pressure, sound advice and very caring.
Best place to take your dog. Prices are reasonable.
Kind and helpful doctor and assistants. Tolerant of goofy mutts.
Really nice staff, clean rooms, really helpful. 10/10, I will be back!
Wonderful vets with lots of natural suggestions.Jo Bateman
Amazing group of people. I would recommend them to anyone who li es in the area.
Very friendly and knowledgeable. Well kept facility.
Dr. Kim Nam and staff are great!
Good place, good service but price it too high.
Good doctor + prices!
My dog loves going here
The service is great and their very friendly
Doc and staff are awesome!
Kind doctor and staff.
Friendly knowledgeable staff.
There taking care of your pets
Great!
Staff is Phenomenal
Love this place!
My little Heaven is not a fan of the vet. We decided to come to this clinic because it’s closer to home, and on a recommendation from a neighbor. Dr. Kim and his assistant (terribly sorry, I forgot her name) were so kind and patient with Heaven. They took good care when drawing her blood and even gave her cookies. Dr. Kim suggested a plan for my dog’s teeth so I don’t have to unnecessarily put her under for teeth cleanings. I am just overall impressed with everything from the care they took, the environment, and the cost!
Total reviews rating 4.6
94 Reviews for Shaker Square Animal Hospital 2023:
Review №1
2022-06-14Inexpensive compared to other vet offices. Best vet I have ever been to. Nina’s comfort seemed to be one of his top priorities! Even though I was late they still took me in and provided quick service. When Dr. Kim walked in he noticed my Nina is a little nervous but also protective of her mommy, so he suggested that he hold her in his lap, pet her and give her a treat before moving forward, just to show her that everything is ok. He was very respectful when telling me that she is a tad overweight and I need to make some changes😂🤦🏻♀️ Dr. Kim caringly cradled Nina while the vet tech tried one leg to draw some blood, and unfortunately it didn’t work on the first one. But she did not just keep poking my dog, she suggested Dr. Kim do it but he encouraged her to try again. So, she took a deep breath and tried the other one (she seemed nervous, so she must have been new at this). But she got the blood they needed on the second try☺️ I think I have finally found Nina’s permanent veterinarian!
Review №2
2022-02-13Follow up to a review posted by my son. He was upset because our dog did suffer needlessly. Dr. Kim never spoke with me about this, and no one ever called to follow up to see if Ollie was ok. I do not post but after reading Dr. Kim’s response and all of the blatant inaccuracies, I feel compelled to share my experience.My 5 pets were patients of Dr. Kim’s for 2 years, beginning Oct 2019 (Georgie, Chance, Luci, Niki and Ollie). Ollie was neutered on Tues Oct 12, 2021. I did not purchase a plastic Elizabethan collar because I had one at home and it was not included in the $500 neuter fee. 20 years ago, before becoming a nurse, I managed an animal hospital and I tend to hang on to things I may need again.Ollie was obsessed with the surgical area right away, much more so than my other male dogs. The razor burn, visible in the photo, likely also contributed to the irritation and discomfort. He could not eat or drink with the plastic collar on. Removing it at all proved to be risky because he would go for his backside in an instant. Even though I work from home, and he was not out of my sight, he got a couple licks in, one time, that first day–literally a few seconds. After that, if the plastic collar had to come off, he wore an inflatable or soft e-collar for added insurance, even while supervised.On Fri Oct 15, Ollie had some swelling. I took him to Dr. Kim’s office. He wore the inflatable collar for this visit and in the car. I did not see or speak with Dr. Kim. It is true that I mentioned to the woman at the desk that Ollie couldn’t fit through the narrow hallway from my office to the kitchen, or to the door to go outside, with the plastic collar on. He also banged into everything inside and outside while wearing it. I asked if the plastic collar in the next size smaller might be worth trying. She took Ollie in back, came out and said no. I purchased a soft Elizabethan collar to try for supervised bathroom trips outside. I could hear Dr. Kim say from the back room that I should be using the plastic collar. There were people in the waiting room, so I did not mention what we were doing at home with the plastic collar, how I’d gotten a larger crate to accommodate the collar, or the added precautions we had been taking.On Sat Oct 16 I called the clinic about 8:30 am. The swelling increased overnight - walnut size to lemon. With my background, I knew we needed antibiotics. I was told I could not bring him in. I said I didn’t even need to speak to Dr. Kim, offered to drop off or wait while they just ran Ollie in back quickly. Again the answer was no. I begged (not demanded) for “15 SECONDS” of his time just to eyeball the surgical site. I said I understood they were busy, and if it required more time than just a prescription I would take him to the emergency clinic. I thought I was asking very little. Still no. I asked the woman on the phone to make sure to tell Dr. Kim that I did not think he should schedule and perform $500 procedures if he was too busy to provide the bare minimum follow up.From there things got worse. We went to VCA emergency clinic but could not be seen. Every emergency clinic within a two hour radius was on diversion, only accepting life-threatening emergencies because of staffing. We could not get in anywhere, and called periodically for status updates. On Sunday, a nice tech said to bring Ollie in. She met us in the waiting room and confirmed the infection, but since it was not currently life-threatening, there was nothing they could do.Dr. Kim did not speak to me about Ollie’s procedure, discharge plan, follow up, or my concerns. He was not aware of our level of oversight and diligence, yet he made assumptions that influenced the level of care he was willing to provide. Regardless of his perceptions he should have provided a 15 second visual follow up and 5 min of staff time. Even if I had made mistakes, he chose to let an animal suffer.Pics:- soft collars - feeding, going outside- plastic collar – banged up and cracked from so much wear- scrotal sac (razor burn visible) morning of 16th
Review №3
2022-02-21My two dogs have been going here for at least 4 years and we are so happy. Dr. Kim is kind and gentle with both dogs and doesnt suggest services he doesnt think they really need just to make money (like our last vet did). The staff is very professional and I have never waited more then 5 minutes to be seen. They are also great with follow up. I felt like the techs really cared about my dog and I also liked that they did respond to emails, which not all vets do. I would recommend to anyone.
Review №4
2022-08-17We are very comfortable with taking our dog here. She gets the right kind of care (not over-the-top = $$$). Dr. Kim was able to diagnose an allergic reaction that she had in the back of her throat that two other vets missed. The staff is very caring and friendly. We are glad that we switched vets.
Review №5
2022-04-23I went there for a consultation for my sick cat and paid $295.50 to get his bloodwork done along with a few injections to rehydrate him and try to stimulate his appetite. Dr. Kim left me a message explaining that the blood tests were inconclusive. My cats condition did not improve, so I called them back three times to try to speak with Dr. Kim again at the very least. I never received another call back and eventually gave up and went to another vet.
Review №6
2022-08-10I wanted to establish care for my recently adopted kitten as the kitten had been seen at Shaker Square with her litter-mates via the Humane Society. I was told by the Humane Society that my kitten tested positive for parasites (test performed at Shaker Square); she was having pretty bad symptoms, so I wanted to get her treated promptly. I called Shaker Square every day for a week and a half with no answer. I left several voice messages and finally received an email confirming that my kittens litter tested positive for Giardia and coccidia. I promptly responded, asking if I could get the treatment for my kitten, with no response again. After waiting several days for a response, I finally decided to go into the office to see if I could get the medication as my kitten was becoming pretty sick, and I didnt want to wait for the office visit I had scheduled a couple of weeks out. Upon arrival, the receptionist was extremely rude and defensive. I calmly explained that I just wanted the appropriate medication for my kitten, and after 30 minutes of waiting, she finally agreed to dispense the medication. The lack of communication and poor customer service prompted me to switch care for my kitten to another clinic. Please be wary of this clinic, as the staff will not advocate for or look out for the best interests of your pet.
Review №7
2021-09-29I couldn’t give a higher recommendation to Shaker Square Animal Hospital. As an owner of a dog who can have handling issues and has a tendency to be a bit dramatic, I was so thankful for how caring and understanding the whole team was at SSAH. They were so sweet to Remy and did so great with him every time we brought him in! They were very responsive to questions or concerns I would call with, and their pricing was really great too. We moved recently and our new vet has big shoes to fill! Thank you Dr. Kim and team for all you did for us while we lived in the area!
Review №8
2022-05-12Convenient and reliable. Dr.Kim is patient and friendly. He even knows that the name of my cat, Geralt, is from the Witcher. Recommend!!
Review №9
2021-06-19I added a new puppy to the family recently and started taking him there, Dr. Kim and staff are great. I was so pleased that I transferred my other two dogs care there as well. I am a big fan of Dr. Kims more natural/homeopathic approach to care. The location is excellent for us as well. I strongly recommend.
Review №10
2020-06-23Great place to take your furry friend, shaker square animal hospital is a safe warm and friendly place to take your pet! The veteran and staff is awesome!