SERVPRO of Northwest Stark County in Canton
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Canton, Stark County, Ohio, US
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Site: https://www.servpronorthweststar...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
We had a flexible line on a second-floor bathroom sink fail at a rental property. Ruined the vanity, the bathroom floor, the kitchen ceiling, and the kitchen flooring. ServePro was out the next day to evaluate, had a contract ready, and were back out demoing and drying things out within a few hours. They had all the demolition complete within a day, then left fans and dehumidifiers for several days to dry things out. At every step they explained the process, expectations of damage, what they planned on doing to kill potential mold growth and investigate the extent of water damage. A great experience. Hats off to Alex and Joe.
I usually don’t give reviews but after coming home and finding my home destroyed from a water loss Servpro arrived and saved the day . The patience that the crew demonstrated showed there professionalism and care for their customers . Thank you Heather and her team for being so patient and caring .
Servpro was called into my company after an air conditioner leaked everywhere! My team was able to continue to work without distraction or interruption and Servpro got in and got out, WITH THE JOB DONE! I have referred you guys to all my friends and I will personally use this company in the future if necessary.
Total reviews rating 5
46 Reviews for SERVPRO of Northwest Stark County 2023:
Review №1
2022-02-24Excellent person Joe who got estimates quickly and got insurance approval done timely. Crew was courteous responsible efficient and effective . Just the kindest sweetest workers. Turned a horrible experience to more than tolerable
Review №2
2022-06-29Joe was excellent with keeping me informed and his team were very friendly and did a fantastic job!
Review №3
2022-03-07They were quick and professional. Exactly as advertised. I would use their services again, but hopefully will not have to ;)
Review №4
2022-04-29SERVPRO was quick to respond, did what they said they would do. I would highly recommend them.
Review №5
2019-01-18Heather and her team was quick and efficient. They did a great job quickly getting our house cleaned so that contractors could quickly get in there to do the work. Heather documented everything that they did for us and insurance company. While her team was at the house we never had to worry if the work was being done and being done well. She handled all the phone calls and lining up all the contractors. When people asked who was in charge of the job site and we told them Heather, they all spoke very highly of her. And I completely agree!
Review №6
2020-05-06I have had problems that required the services of ServPro twice. On both occasions they did an excellent job and did it quickly. Their people are very easy to work with and very competent. I highly recommend this company.
Review №7
2021-07-06Not a customer... but my dog had gotten away and the driver gave me his sausage so I could get my dog out of the street and traffic...thank you.. if I ever need your services youll be the I call
Review №8
2019-01-31The service we received from ServPro was extremely prompt and professional. I called with an issue that needed almost immediate attention and that is exactly what we received. The process was explained well and the technicians were friendly and very easy to work with. We will not hesitate to contact ServPro should another situation every arise.
Review №9
2019-03-13I literally cant say enough nice things about this company. We had part of our baseboard heating burst and flood the house and destroy a lot of it. From the first phone call with Tracy, this company completely took care of me. Tracy was empathetic, which is exactly what you need in a situation like this. My primary contact was Joe, and he absolutely went above and beyond for me. This was a rental property, and I live in a different state, and Joe kept me updated on everything going on and was in constant contact with my insurance company. A situation that was absolutely overwhelming in the beginning was handled in both an expedited and professional manner. I would recommend them to anyone.
Review №10
2019-03-11Had a flood at my place, and wow! These guys made everything easy as can be! This was my first experience with a flood, and they were so helpful. So informative. And so comforting about how everything was going to go! Hopefully this never happens again, but if it does I know who I’m calling