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Phone: +1 330-644-1300
Opening hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
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Total reviews rating 4.8

199 Reviews for Serra Auto Park 2023:

Review №1


Best Car buying experience ever! I had been wanting to replace my Honda Accord with another Honda Accord. I wasnt originally looking for a hybrid but am very pleased with the Honda Accord Hybrid that I purchased. Dave was very pleasant and easy to deal with. I will definitely recommend my friends and family to visit Serra Auto Park and deal with Dave Somerville.

Review №2


Quintin McKenzie at Serra Chevy got me into this beautiful 2018 Toyota Yaris iA. Quintin was the best to work with. He was helpful, informative, and a great salesman! Quintin should teach a class on customer relations. The finance department was fast and beyond efficient they did alll they could to get me the best situation. What Serra does for its customers after they drive away in amazing cars is above all else. You need a new or used vehicle from a group of people that exudes class and service you go to Serra Auto Park and definitely ask for Quintin McKenzie

Review №3


It was excellent! Jose was very easy to work with and very knowledgeable about all the vehicles I test drove that day. It truly was the best vehicle buying experience I have had! Other dealerships I have been to in the past were very pushy and just wanted their commission checks and didn’t really care about my needs. That was not the case at Serra Auto with Jose. He wasn’t pushy at all and listened to my needs and presented me with multiple options that would fulfill my needs and was incredibly patient while I made my decision. I would definitely recommend going to Serra Auto and Jose for your next vehicle!

Review №4


Matt Hone was the salesman that helped me from the time I reached out incurring a 2015 Subaru Legacy till the time I was able to buy the 2015 Subaru Legacy. Matt was not like typical Salesman. He was not pushy about me getting the car, which many salesman do making me not look at cars in person unless it’s a for-sure thing that could be done. He was more about making sure he was able to get done what I needed and making sure that I was satisfied without the process. He was able to answer any questions I had. If I were to recommend anyone or have to go through this process again, Matt would be the one i’d want to go through again. Thank you so much Matt for helping me get into my car!

Review №5


Serra Honda. We hit a deer on 80 and we’re able to drive to Serra Honda. Matt, our service rep was great. It took several days to get the insurance appraiser to look at car since it happened on a Friday but once we got an approved estimate, the repair was done quickly.Everyone at Serra was polite and helpful. I highly recommend this service area.

Review №6


Quintin McKenzie just sold me a used truck at Serra. He was very friendly and helpful all the way through the process. Very knowledgeable and knows how to treat his guests.The financing portion was stress free as well and they were able to work with me to get the deal I wanted.I highly recommend Serra and Quintin for your needs.

Review №7


Mike was very friendly and professional. He stayed beyond his quitting time to help us out and was extremely helpful. He watched to ensure that the vehicle we were interested in did not sell before we made our final decision and he never made me feel like I was being pressured. I would definitely come back to Serra just for Mike.

Review №8


My wife recently purchased a RDX after reluctantly parting with our 07 Lexus. The Lexus was an amazing vehicle but its age and milage was beginning to become a concern for her main vehicle. Probably the best vehicle weve ever owned we hope that this Honda does as well, I expect it will. We would have replaced it with another Lexus but their styling is just trying too hard, sorta like they are texting in all CAPS if you know what I mean?Lexus also seem to be evolving into the Oldsmobile of that market segment which is cool we all get older, but you dont need to show it necessarily hence my wifes affection for the Red ASpec model Accura. Most All modern vehicles lack any soul or personality and this one seems to diverge slightly from that. I recently did a high performance LS Swap into my 65 Impala SS so I have a more informed perspective than many people on car culture and historical relevance.Steve was my wifes sales representative and was very polite and helpful in the days of Carvana. Upon arrival to pick up the vehicle I began transferring the license plate and my wife went inside unbeknownst to Steve. He handled it well this random guy with small tools in their parking lot messing with a vehicle he had just sold, so I give him additional props for that. My bad, as a confirmed introduction would probably have been in order, I just assumed that my wife may have made contact already.We first identified this model at the last Auto Show at the IX Center in 2019 as a potential replacement for her Lexus. In the meantime the New model Accura didnt go up in price significantly, our trade in value went up $1500.00 (I hate selling cars at home) and we put about another 12K miles on it so that was all good. With internet research till you walk into a showroom you pretty much know whats worth what etc. so a dealerships role isnt what it used to be. However when parting with around $50K its nice to touch it before you actually buy it.My Depression Dad always told me cars were money pits which they are so you better make them FUN! Im happy shes happy and we have a vehicle that is an actual color not some lame shade of silver, grey, white, black etc. etc. which most vehicles seem to be anymore. For me about the only vehicle Accura has that turns my head is the NSX and that aint happening so theres that too.Personally I havent driven the vehicle yet about five days after it has arrived. Honestly while I appreciate useful technology there seems to be a lot of pretty useless gadgets for the most part with these level of vehicles. The car is basically a CRV that they charge more and had to justify the basis spread. They added cumbersome layers of technology in an attempt to create an experience (read the Experience Economy) to justify the cost of Accura ownership vs. Honda since there is very little difference in the core vehicle. Thats okay, that what car makers do.

Review №9


Have already posted my review on Serra Honda, but In a historically bad car market, these guys have been fantastic. My salesman Glenn, helped me find the exact car wanted, stayed in contact with me regularly from October all the way to January as it got delayed. Would highly recommend this place.

Review №10


Matt at Serra made my car buying experience pain free! My old cars heat broke as winter was getting worse and I needed a new car ASAP. He had a lot of knowledge about the cars available of all makes and models, and explained financing which was very helpful. Im very happy with the car I brought home and will definitely go back for my future car needs!