Identifies as veteran-owned
Yes
SecurCare Self Storage in Euclid
Categories
Location on the map
Euclid, Cuyahoga County, Ohio, US
From the business
Identifies as women-owned
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 216-208-8553
Site: https://www.securcareselfstorage...
Site: https://www.securcareselfstorage...
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
SecurCare Self Storage in other cities:
Comments (54)
Ive secured the space, but I havent actually loaded any items into the room yet. I am, however, pleased with how clean and secure the premises are. First time using a service like this. I am pleased!
I dont understand how Im paying $71 for a $57 unit. I understand that with the previous company extraspace storage thats what the rate was for that unit but its not extraspace storage anymore. The 5x10 units are $57 so I should be paying $57. I was told that when the company took over, my unit transfered over to the new company so I have to continue paying what I been paying although that specific unit is at a cheaper price and I would have to move all my stuff out of that unit to a same size unit to get the right price. Makes no sense at all. Not customer satisfying at all
OMG this place was THE WORST AND I MEAN THE WORST AND IVE USED A LOT OF STORAGE FACILITIES, first of all, the day I moved my stuff in, the guy takes me past all these empty units and gives me one with a broken door, didnt even know it was broke until we moved EVERYTHING in on the second floor, the door at the bottom was bent out where people could look in and god only knows what else, second there was broken glass all over the place and the guy didnt even clean it up before we returned to fill up my unit and there was no dolley to move the stuff, I did call and complain about the door but the guy said he fixed it, months later I go to move my stuff out of storage and the elevator would NOT open, there once again was NO dolley, there was broken glass all over and furniture and boxes left in the hall, we had to take everything down the steps by hand and walk around all the furniture that people left behind and walk through broken glass, my pregnant daughter had to help because of the elevator not working, it took us 3 hours and I ONLY HAD THE SMALLEST UNIT SO NOT MUCH STUFF, I will NEVER USE THEM AGAIN OR RECOMMEND THIS STORAGE FACILITY TO ANYONE EVER, WORST EXPERIENCE THAT I HAVE EVER HAD!!!!!!! ONCE STAR IS TO MUCH FOR THIS PLACE
My experience at this facility was second to none! Very clean and professional. James Spencer gave exceptional service! Very please. I recommend this to every one in need of these services.
Lewis was outstanding. He was very welcoming and made my daughter moving experience easy. Hes AWESOME!
I had an excellent experience with this facility. Louis was very knowledgeable, walked me around, found an easy-to-access unit and provided all the necessary information. Highly recommended.
Lewis was very helpful, took me to look at a few spots so I could figure out what would work best for me.Personable. (Great dimples too. .if that helps );-D
No problem, bought a locker from you guys and the facility was really clean, seemed like the staff work hard to keep that place up
This is a very clean and well run facility. Always clean and well maintained. Lou is always extremely courteous and helpful. I would recommend them to family and friends with confidence.
Great staff Louis is very knowledgeable. Clean and friendly with a hometown feeling. I have no reservations storing my personal items with these folks.
I give them 5 stars they were very professional and helpful. Thank you ladies for the professionalism and being courteous
Employee Shawn did a awesome job of setting me up with the storage unit I needed, explained everything to me in detail, thank you!!!!!! Will definitely invite others here
My customer service representative was very professional informative and very polite. I truly appreciated Lous help. I would highly recommend.
Clean and professional facility. The office manager Louis is nice and helpful when needed. I would recommend this facility to my family and friends.
I was there with my daughter, the elevator didnt work, had to carry everything up the stairs, wouldnt recommend to anyone
This place is expensive anything but secure. i have been using their facility for over a year and my storage has been broken into twice.
Worse storage I ever usedI pick my things up and unpack n I brought some friends that storage was nasty never will I recommend..no one was available when I went there.but will bug u for a payment
Been with them for years
Reliable.
Customer service was awesome, and very clean Unit....Manager Lewis was very helpful
Great staff place is nice and clean.
Great customer service and very affordable prices!
Great site, better customer service. Louis Gibson especially is very professional
Excellent service. Would definitely recommend for storage use.
The establishment was very clean. Louis was extremely honest and professional.
I have a unit there and feel safe keeping my stuff there
I dont mind spending money here always good service great location. ..
Had to help someone remove their storage who had experienced a second breaking.
Great service and competitive price. Would recommend.
Great place nice people clean too.
Great service. Louis was very professional.
Very friendly and helpful staff.
Very pleasant person and spirit from manager....
HORRIBLE!
Its good. 👍
Kristen was very helpful and friendly.
5 Star!!
Always great service
Christine here is awesome
Nice
Love it!!
Very good people
Terrible.
Eggg
Total reviews rating 4.2
54 Reviews for SecurCare Self Storage 2023:
Review №1
2022-05-28They get 4 stars because of the lady in the office. The elevator doesnt work.
Review №2
2014-09-30Excellent Service!!! Christine Gholson was very professional and friendly. She took the time to show me different units that would meet my needs. She was also great with my daughter. The facility was super clean and secure. I would recommend everyone to go to extra space storage for your storage needs.
Review №3
2014-10-01Everyone who works at this place is extremely nice. My mom and I were helped by Christine and she was super friendly and helpful. We told her we needed storage for only about two weeks and she found us a storage unit were we got the first month rent free!!! The storage spaces are real clean and convivent for your needs, it really exceeded our expectations!!!
Review №4
2022-06-06Joni was so helpful! She was able to clearly explain how to punch in code for gate, etc. My unit was dry & clean. I felt secure anytime I was there. I would recommend this place to my friends & relatives.
Review №5
2018-09-25I had a horrible experience with this self storage unit. After a seperation, i was forced to move in with my mother for a few months. I decided to store my items at this particular storage due to price, location and seem to be secure with survelance on sight. The day i called to reserve unit i was told office hours. I drove about 30 mins to get to location and no one was in office. I grt home and call ans notified thry were short staffed and the one person who was working was needed at another storage unit in area, I explained that i drove 30 mins and how much of an inconvenience this was, I was given an discount on my first month due to this, i paid first months fee on phone. Next day we arrive at storage unit, again no one in office so i had to call to have someone activate gate. This here should have made me run the other way, but ended up storing items. Last month i get a call to come to unit due to a break in. Come to find out someone broke into unit, stole some of the mosy valuables items i owned including jewelry, lap tops and several other itemd that had value that cant be replaced. I was told we had insurance an agency supplied at storage, and it is not up to Self Storage to replace any of our items. The insutance company does not cover jewelry and none of the items of value, they left my unit open and unattended for a few days before anyone even replaced locks, so we basically took a lost, if you value your things i strongly suggest you look into a more secure storage facility.
Review №6
2015-01-31The store manager Steven Moorer and the Asst. Manager Jawhari Hasan were extremely efficient, knowledgeable and courteous. They went above and beyond the call of duty. I came in at the end of the night and you would have thought that I was the first customer they worked with. They worked with me long beyond the close of the business day and TRULY gave me VIP treatment. The Facility grounds is well lit, the storage space was clean and the front office warm and cozy and most importantly the office staff always served with a smile! I have shopped many storage spaces in the past and none compare to the service that I have found at the Euclid Extra Space storage facility.
Review №7
2019-01-23Very secur, clean storage unit. Thier prices are GREAT and workers are obliging. They didnt let me go to my unit until they shoveled snow falling down. It took about 3 mimutes. Love them!
Review №8
2014-06-28Im a first time customer and I have to say they made me feel like family. And welcomed me with smiles. It was very clean spacious and affordable. I would recommend extra space to everyone..
Review №9
2016-09-01I cant say enough about the professionalism of the site manager Lewis. He went over and beyond in making sure our experiance was pleasant. The facilities are well kept and for my first experiance with storage units I am well pleased.
Review №10
2018-07-03I was a little emotional when i ordered my storage unit, Brittney showed me so much compassion during that time period, her customer service skills made the simple task of getting a storage unit a wonderful experience Thank You!!