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Total reviews rating 4.7

199 Reviews for Sauder Heritage Inn 2023:

Review β„–1

2022-04-22

Really, really nice place in contrast to the vast majority of Ohio. Beautiful entrance, courteous staff (I drove 8.5 hours from Chantilly, VA and arrived at 4am), fast check in and gorgeous room. Very nice area too. I was so tired I couldnt enjoy anything but I will 100% be back. I felt very safe parking my business vehicle in the lot which is a HUGE plus!

Review β„–2

2022-05-06

I loved this hotel. It was stunning inside. The pool was great. The hot tub was large, but not super hot. The rooms were very comfortable. Continental breakfast was wonderful. I definitely want to visit again.

Review β„–3

2022-04-02

This place is by far my favorite escape. Kids love it, adults did too. The pool is heated, theres a hot tub. The game room could do with some new stuff, but in all its an amazing experience πŸ‘ πŸ™Œ πŸ‘Œ

Review β„–4

2022-07-03

Very nice place . Village of the past right beside the inn , may want to plan to tour it a couple hours. Great breakfast, friendly staff

Review β„–5

2021-12-28

My family and I are from North Idaho, just moved to Michigan a couple months ago and are staying with in-laws and thought a getaway it to Saunder Village was just what we needed! Beautiful location, pool and hot tub are amazing but the overall stay was highly disappointing. My three-year-old grandson found pills underneath our TV stand and swallowed two of them… He told us right away and my daughter made him throw up. (My grandson is okay, it was just Ibuprofen 200) I quickly rushed down to the front desk to let them know what had happened. The lady working that night was very concerned and helped us with calling poison control but when she brought the general manager down, Steve, he kind of chuckled about the whole thing, and said that they were short staffed. I was not sure how to take that but he said he would take some off the bill for the inconvenience… When I went to go check out, he took off $50. Honestly I thought that was a slap in the face as this could’ve been a very bad situation. They charged us for Christmas dinner when we bought the package and got to $30 gift cards to the barn restaurant and they said that they can just use that towards the Christmas dinner but I still got charge for two adult meals and when I called the manager Melissa to ask her about it she was very rude and said they already took off $50 and that should be enough. I don’t live far from the Sauder Village and I stopped in the gift shop a couple of days before staying at the hotel and the ladies in the gift shop didn’t even acknowledge me when I walked in, I walked around for about 15 minutes and all they did was gossip about people around town dropping names and what not never asked if I needed help or anything. For this to be a family owned business I am highly disappointed in my full experience with the Sauder Village.

Review β„–6

2021-10-23

We had a wonderful three day get-away at Sauder Inn and Village. We even got in on a FREE Blue Grass Concert that was great. Very nice and comfy place to stay and visit. The staff in every area was great. The bakery makes some SUPER Delicious Long Johns!

Review β„–7

2022-05-23

Room was very large, Banquet facility and food grest. Bakery was out of this world

Review β„–8

2021-10-15

Beautiful hotel, huge indoor pool with hot tub and waterfall! All landscaped beautifully. Breakfast bar was pristine and fresh.It was a great deal, including $30 for the Barn Restaurant & 2 tickets to the Village!

Review β„–9

2021-09-06

Such a beautiful hotel! My family has stayed several times, but usually during the winter. This stay in late summer was lovely. We took a walk through the hotel and found lots of place to tuck in and read a book (look for the sharing libraries throughout the place) or just relax, as well as beautiful landscaping. Besides that, the hotel is very clean, staff is usually friendly enough, the pool is large (and as of this posting, fully open) and clean. There is a nice patio outside the pool area. Breakfast features the usual findings as well as hot foods such as scrambled eggs and sausage, premade waffles to toast, fruit cups, applesauce, etc. (Also fully open as of this posting.) The room doesnt have a microwave but the one in the breakfast area is available for guest use. Our room on the first floor also had a bench outside the sliding door, so we took some time to sit outside in the quiet. Youll also find fresh cookies in your room when you check in. If you want a relaxing place to stay that the kids will enjoy, Sauders is sure to please!

Review β„–10

2021-08-03

Rooms were clean and quite. Beds were soft with fluffy pillows. Rooms were very affordable. Will stay again, but there are two issues....I couldnt get on wifi as no one gave us the password. The note in the room says to call the front desk for help, but no one answered. Maybe its on one of the pieces of paper my dad had but as he paid for the rooms so I couldnt check. Large pool, but too many unaccompanied kids. The hotel rules are children under 15 should be supervised. During check-in we were given wrist bands for my kid nephews. There were 4 loud 12 year old boys who were going in and out the side door by the patio. Then making all kinds of noise at the pool. If these were hotel guests they did not have on their wristbands.