Takeaway
Yes
Sandwich Factory in Youngstown
Categories
Location on the map
Youngstown, Mahoning County, Ohio, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Kids' menu
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Lunch
Yes
Dinner
Yes
Catering
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Phone: +1 330-793-4084
Site: http://www.thesandwichfactory.net/
Site: http://www.thesandwichfactory.net/
Opening hours
- Monday:11AM–7:30PM
- Tuesday:11AM–7:30PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:11AM–8PM
Comments (199)
Best subs around. The prices are still great considering the world right now. So I commend the owners for that and the staff was nice. And the building is clean.
Amazing food and they always seem busy which shows you the great quality. Because that huge demand sometimes you can tell the staff is a little frustrated. Maybe staffing is a little low during peak times.
Highly disappointed right now. I ordered a #17 (roast beef, turkey, swiss) and not only did I not get any roast beef at all on my sandwich but the meager amount of turkey I received is appalling. I cant believe I paid $11 for a bread and cheese sandwich. Never expected this from the sandwich factory.
“The best sub place in Youngstown!” Was my old review. This place has really went downhill. I’ve been coming here over 20 years, and the service and food has become very mainstream, the extra meat ribeye sub had like 4 pieces of meat, sandwich factory, more like ripoff factory. You guys lost our business.
Tasty and fresh. Cant ask for much more. Staff was friendly. Portion sizes were large. I recommend the ribeye with peppers and onions
This place has gone downhill drastically. I understand being short staffed and remain patient in those situations. When finally getting through on the phone to order, I am told “we are closing in 1 minute” when actually it’s 30 minutes before closing time, that’s frustrating considering they NEVER answer their phones anymore. Can’t support a local business if they don’t answer the phone.
Been coming since I was a kid. Will never eat again. Meatball sub used to be great but it tasted terrible.
Drove just under an hour to go here after hearing how “huge” these sandwiches were. Well, we order 2 Italian subs, “giants”, 2 steak and cheese half subs and a small turkey. We get our food, drive back home to be Very disappointed at the sandwiches. The Italian was like 1/4” total of the meat, cheese and lettuce combined. The bun was tasteless along with the sandwich being basically All Bun. Ends of sub, 2” both ends, Nothing there. So, we were absolutely disappointed with this “giant” sub and lack of ingredients on it and no flavour. Well, major letdown but will Definitely Not be going back OR recommending this place to Anyone. We will Definitely stick with Jersey Mikes much closer and their Giant is an Actual Giant that the sub is loaded with ingredients And Flavour. Went to the one on 46 and mahoning ave.
Done with this place. Wont even answer the phone. Probably best since last time I went I got a loaf of bread, 3 heads of lettuce and 1 piece of roast beef. It was nice while it lasted
Ordered chef salad (wilted lettuce 1/8 mushy tomato , no eggs? ,Large chicken salad, chicken on side. Chicken crumbs only in box. (Employees must have been hungry) large breaded veggies ( taste like they were sitting there min 3 hrs. Mostly crumbs. Not the first time had awful food there but definitely the last🤢, firehouse, dibellas, save us , Please come to austintown!
Very disappointed, bread was stale, meat slices very thin, you could see through it. More bread than meat. Prices skyrocketed from last time of visit..
Best subs in town. Would give em a 5 star but man u gotta get organized. If u order over the phone have a place to go for pick ups. No one knows where to go so everyone just meanders around in front of counter and looks at each other. Get some organization and speed things up.Several months later .... They no longer answer the phone to take take out orders. You have to place your order at the counter. The service has been terrible. Still the best subs in town, but with new competition popping up you have to wonder if they can remain in business. The life blood of any business is customer service and no matter how good your product eventually the customers will discover newer better alternatives.If you need help, hire! Increase pay! Attract good labor. I hate to see an icon of the valley failing
If I was stranded on an island and could only take 1 food option, I’d take a giant Italian sub from sandwich factory.
Robert Kelly, same exact thing happened to me today on ordering the #17, only small amount of turkey and no roast beef. Must be their way of saving money, as you dont find out until you get all the way home..Done with this place. And they do not answer the phone. While we were waiting for our sandwiches, phone ringing off the hook, never phased any employee there to answer it. Very disappointed in service and quality of sandwich.
I got a 7 no onions light lettuce. Very good sandwich I must say. The guy at the desk was very nice. Wait was around 10 minutes but understandable because they are short staffed. 5/5
Disappointed 😔 tht was my second time there and I ordered corn beef and swiss and a order of fries well the fries was great fresh hot and on point but whn I got to my sub it was kinda upsetting because I didnt get what I paid for meaning a nice size portion sub instead I got this😒 it was more bread ( tht I broke off )cheese and lettuce than anything and very dry due to not having enough oil on it.😔
So finally get someone to answer at austintown sandwich only for them to say they CANT phone orders because they o ly have approx 100 rolls left but we can co e in n order ETF!!!!!!!
The best sandwich place you’ll ever have, you can’t go wrong with anything at this location and I highly recommend the giant #7 with extra vinegar!
Sandwich Factory is the only restaurant in the area that always tastes the same no matter which location you go to! It’s wonderful! Our family loves this place, it’s our go to easy meal for those nights you don’t wanna cook!
I love Sandwich Factory. The subs are delicious and the fried cheese is amazing, way better than anywhere else. I wish they would build one up here near Cleveland; we need a great sub shop up here.
Food is good the service not so much. Ordered a cold sub over the phone for a specific pick up time. Get there at the specific time and they hadnt even started making the sub yet. If youre in a hurry and trying to call ahead to save a little time dont waste the effort.
I know there is a shortage in the workforce these days, but I think their prices are too high. I always get the chef salad and it cost more and salad is smaller. Wingdings are too much for as small as they are and youre supposed to get 6 I always it never fails get 5.
I grew up eating here, I moved away for 17 years and was so excited to get a real sub. Unfortunately, something is very different. I am not sure if its the bread or lack of product on their subs but its just not what I remember.
I ordered the grilled chicken salad and it was very good. I did think the meat would have been different but it was more like sandwich meat...ya know sandwich shop...lol! Very nice people and they move quick. All of the food looked great! My salad was enough for me and my spouse. Nice! Thanks folks!
They dont bother answering phone. They put one very thin single layer of meat on a loaf of bread and if ya ask for extra meat they use 2 thin layers of meat and you are lucky if it even reaches both sides of the bread. These subs use to be made with an obvious pride and that is definitely no longer the case . Sad ...
This place is awesome. The best food & sandwiches, hot or cold, very good fried cheese w/marinara red sauce. Had the steak sandwich with peppers & onions & melted swiss cheese, was out of sight good. Tuna salad sub, another great sandwich. Everything on their menu is delicious. Ive been supporting this Sandwich Factory for more than 25 years. Still some of the best food around, very fresh & youll love everything.
Got an Italian sub hardly any meat and cheese it was all bread.very little Italian dressing at almost 9 bucks for the sub all I really got was alot of bread.it wasnt worth it.dissapointed not what I remember getting there in the past .
This location doesnt answer for phone orders. Youd have better luck ordering online from Jimmy Johns around the corner. Or, better yet, make the drive to the Columbiana location. Itd be worth it.
Great subs, and fries, just a good food experience all around. Been eating here since 90s, great place to eat at.
Typically I would recommend sandwich factory to anyone in state or out of state. But the past two days I witnessed them answer their phones by hanging it up. So dont call if you want to place an order you probably need to go inside.
Our first time it was a great big giant delicious sandwich. We had an Italian delight and a veggie. Also had French fries and fried cheese. All delicious. We will be back.
Sandwich factory is my go to for subs. Very good and a big subs. Only had one problem there ever. Staff always seems miserable but the food is great. Just wish they had more toppings but would definitely go here before subway
Yummy and busy.. great fresh food.. 3 guys making sandwiches and 2 on fryers, one guy needed to help the girl hand out food like they used to.
Delicious sandwiches at a very fair price. I highly recommend this place when you are in the area. My only gripe is that the portions of fried mushrooms are very small.
My husband and I stopped for dinner and ordered subs. They were not exactly what we ordered. We asked for Mayo and the oil and vinegar on the side- we got Mayo on the sandwiches and NO oil and vinegar. There also was no tomato on our sandwiches. His was cut, mine wasn’t. I think it’ll be a long time before we return. Very disappointed! This was one of our favorite sub places
They do have good food but they dont have the same quality like they use to. And they close on odd days!
Great French fries, great salads...Have Not Tryed There Subs but Im guessing Great too!!
I have always loved Sandwich Factory. It has been several years since my last visit. The service was great. The food was fantastic as always. And the price was way less then I expected. I hope to be in the area again soon for more delicious Sandwich Factory.
Even though they were extremely busy they still managed to get our order out to us in a timely manner. Only took like ten minutes. The one thing that frustrated and made no sense to me is we tried to call our order in and no one answered the phone. But, like i said they were really busy. In my opinion the best sub sandwiches around !!!!!
OMG this place is a Austintown staple. I live in Columbus, OH now and when I am visiting my folks I ALWAYS stop by to get a Giant #5 w/Mayo (YUMM-O). Fried cheese, fresh cut fries, fried mushrooms. What ever you choose will be tasty!
It would be really great if the employees answering the phone and making the sandwiches could follow directions. I placed an order for super bowl Sunday, and every sandwich was made incorrectly. I placed an order tonight, and again, the order was made incorrectly. This was the last time I will be ordering from here. How difficult is it to make a sandwich correctly???? It is such an inconvenience to order from somewhere and to get home only to discover the order is wrong.
Tried Sandwich Factory for the first time.Ordered a grilled chicken wrap with fries and a drink. Everything was good and the staff were great. I will definitely return.
Been going for years. Subs are always right and toppings taste fresh. I like the fries, and fried cheese. My only complaint if youd call it that, is Im not a thick bun lover, just too much bread, but we still enjoy every time we go. And never have to wait long.
Another good place for a sandwich/ sub.Always very fresh ingredients.
Very tasty. The store is a little difficult find and it is busy everytime I go but it shows how good it is. I got a roast beef and it was great with the standard topping on it. I like to add tomatoes too. I will be coming back.
Well since the review will only allow me to put a one star I wil just have to say I rate it 1/2 star for poor management and quality. We placed our order for a giant meatball and one half and got bread instead with one meatball on the half my wife ate had. The bread was even stale. If I wanted bread I could have went down the road to Giant Eagle and got dinner. I called and complained and the manager said that they put 4 meatballs on each half now because the owner made the change and there was nothing he could do and would not even try to make it right. I checked the other half and there was 2 meatballs cut in half making their 4 meatballs. When you say 4 meatballs you would think they would be whole ones not halves and they tasted old, dry and there was no sauce.Never going back again. What ever happened to try to make the customer happy if there is an issue obviously it does not exist here. $14 for bread.
Still my favorite sandwich shop. After all these years, none has been as good as this. We even get a bunch of Giants to eat on the flight home. Sandwich factory has made it 38,000 feet in the air and all the way back to Arizona. Now if I could just get my hands on a sweatshirt. =)
Great Ribeye Cheesesteak and friendly employees
There are several very good sandwich shops in the area, but the Sandwich Factory is my favorite by far. None of the other chain sub shops can compare. To start, the bread they use is always fresh. The sandwiches are very large but are still reasonably priced. If you are not a big eater get the half. The subs are made fresh with the meats and cheeses sliced as needed when they are ordered. They have a wide variety of cold and hot sandwiches. My favorite is the meatball with provolone. If you like sub sandwiches, give this a try.
Unprofessional staff. While waiting for my order they told me that I was waiting on the fried cheese and 3 people that ordered after me got fried cheese and left while my sandwiches sat there and aged. They really need to do a better job at taking care of the customers that are waiting for their food already than the people that are coming in behind them. Wont go there again
The food is delicious, if youre willing to wait for it because no one answers the phone for you to order it before you get there. Thats literally the only struggle, everything else is fantastic.
Always consistent quality food and services
Ok. I went to The Sandwich Factory on 11/12/20 to order a grilled chicken salad. By the way, I have bought this salad before. So, when I got home, I saw little pieces of what looked like flat pieces of bread. I told my friend, they put bread in my salad and no chicken. My friend said that flat stuff is the chicken. So I looked closely, and to my surprise, it was flat fried cold cut meat that looked like it was torn to little pieces instead of sliced. I guess they didnt have any real diced or shredded chicken breasts. They couldve told me. Im very disappointed right now. 😬 Not sure if Ill go back. But I tell you what Salvatores down the street makes great grilled chicken salads. Thats where Ill go next time.👍🏼
The food was amazing. And we ordered a lot and it was fast! They didnt go out of there way to be friendly but eventually they warmed up to us and they were all laughing and having a good time. They definitely got there work done fast!!!!
I WILL NEVER EVER EAT AT THIS PLACE AGAIN . I DONT NEED AN CHILD BEHIND the counter to tell me to pull my mask up. i was at a table with my mask pulled down below my nose and have a child tell me to pull my mask up. ITS NOT A LAW!!! WE WERE 6 FEET APART.
Food is pretty decent. Bread is extremely dry though. Everytime Ive ordered tomatoes on my sub they are almost always left off. Odd too that lettuce, onion, and tomatoes are the basic toppings for a sub here but you have to ask for tomatoes. The people working can be pretty rude. If you go later to closing its like a group of teens are left alone and they seem like they dont care.
Google said they closed at 10pm but when we got there sign on the door said 9pm so fryers were turned off , service was just ok usually everyone is super nice and upbeat but it was the end of the night they couldve been tired and just had a long day
Ordered 85 dollars worth of food. Employees were annoyed. After throwing food in the bag we specifically asked if the oil/vinegar/ranch was in bag, told it was, ( like how dare we even ask)....it was not! Called to complain, put on hold to get manager and then was hung up on. I end up with 9 subs no dressing!
Great service even better food
The service was OK... My order was taken by someone who appeared to be new which isnt a problem. They wrote the sub number and everything correctly on the sleeve but when I got home to eat the sub it was a completely different sandwich. I went back in to explain what had happened and the manager said i would have to call in for her to do anything. Why? Im here, in person, holding the incorrect sandwich. Do something. All i asked for was a refund. That seems fair seeing as i have been coming here for years and i was polite, but what can you really expect from a group of teenagers? I may or may not go back. I felt disrespected.
It is an awesome place to eat, but they are getting very cheap with their sandwiches. I got a big sandwich 1/2 and I got 2 pieces of cheese, each meat is 1 piece going up the the very large sub bread.
Delicious food and great people. Would be nice to have online ordering. Place gets a bit crowded at times.
Great value, great bread, havent had one in a long time was just as good as I remember.
Sausage sandwich was cold and bread wasnt toasted, gyro didnt have enough sauce fried cheese was delicious.
Service is slow and extremely rude. The order is always wrong. Its a shame! This use to be a family favorite. We now refer to it as Mystery bag lunch. You never know whats in the bag, but you can bet its not what you ordered. This my be the reason the staff is so rude, they dont want you going back to complain.
Ordered, told 25 minutes. which is 645. Arrived rold a few minutes. 7pm still not ready told 10 more minutes for one sandwhich they forgot. 45 minutes still not ready and swhile order would have been cold. no thanks.
Never open or never answer the phone to place orders
Really love this place but please put someone back there to answer phones if possible. I know it’s tough with covid. The phone just rings and rings. We had to drive out and order there personally and wait.
Great service and food was very good
Although the food is great, I believe it is wrong to turn their fryers off a half hr before they close. If they are open till 9, fryers should not be off till then. We went there tonight specifically for wings, fries, & veggies. What a waste of our time & gas as there is no sign stating fryers are turned off so far in advance of closing.
Ive loved sandwich factory since I was a kid and my dad would bring it home for us. Back then Id get the hot chicken sub which I absolutely adored. Today Im more partial to the #6, but no matter which sandwich you pick I can guarantee itll be delicious.I havent had too many of their sides, but the fries are that awesome festival style fry, hand cut and skin on. I could eat a bucket of those.
Really good value and fresh ingredients but could use more toppings options
The best sub shop in this area. There fries are my favorite thing ever. I recommend you get the ribeye with provolone, peppers, and onions on it. I love this place, this is the only place i go when im in the mood for a sub. They also have great wedding soup.
Not a fan anymore. They forgot the roastbeef on my roastbeef turkey and swiss. Since I took a bite of the sandwich all they would offer me was 10 percent off my next order. Well there wont be a next order!!! So long SF, many other places to eat
I didnt like their food
Always awesome sandwiches . Moved from lake county and this is definitely my favorite place for food . Would recommend to anyone to go there first before trying anything else in the area.
They have the best homemade subs. There is no other place like it. Their bread is so soft and delicious. If you go you need to try their famous fried cheese.
Best subs in this area. Great prices
One of our favorite places to eat when we come into town. Best sandwiches ever!
I used to be surprised at the bad reviews for this company until the last few times I have ordered food from them. Employees cant seem to get orders correct and it is written right in front of their face. I agree with multiple posts, young kids and adults moping around waiting to get off of the clock. Good food if it is actually made right. Best advice to give you if you still go here is check your order before you leave, it will save you disappointment and a trip or two possibly. This is why I do not support fight for 15 campaign, people want to make 15 dollars an hour and cant remember to put a straw or napkins in a bag, put the correct sandwich or side in a bag from an order receipt stapled onto the bag, cant remember to make a sandwich without lettuce 30 seconds after being told to. Thank you.
Love the Sandwich Factory, but the dinning room is ALWAYS filthy!! The same food splatters have been on the walls for months and baseboards are black with dirt. Not appealing to anyone dinning at the restaurant. Makes you wonder what the back looks like. There are always a ton of workers behind the counter. Send one out to do some housekeeping. Even if its just a little.
Usually very good however last time i asked for extra vinegar and oil and I swear to god they poured the whole bottle on. The sub was complete mush and disgusting, I however live to far to go back. I ate it anyway. The time after that I asked for extra again and its a good thing I did. there was hardly any on there that time. Get it right for once.
I have been going to Sandwich Factory since the 80’s. I have ordered the Number 4 no ham sub turkey has been my personal fav number, since then for over 35 years now. A true fact, I never had a bad meal and when I do stray from my magical number I have always been totally happy. The food is always delicious, and the 🍞 bread has never ever once looked or tasted more than a day old and easily measures over 6 inches for a half and everything is sliced fresh.
They were good until they closed because they couldnt get enough workers in
Best sub sandwich and great prices and great service. Ive been there many times and never had a problem!!
This place always holds a special place in my heart. Since i was in the neighborhood of one, I stopped for lunch. Great service and prepared exactly as i wanted it.
Its always yummy there. & now they have wedding soup & chilli.! Lil bro wanted a sub. So I suggested get sandwich factory. 1st try. He loves it.!
The giant sandwiches are truly giant. It is not a one person sandwich. Their bread is delicious and thick enough to absorb all the sauce from their meatballs and it is a good price given the giant portions.
Meh. Personally I think the Poland Sandwich Factory is the best. Followed by the Boardman one. Then this one. I think the sandwiches are better made at their other locations. And I also think the staff is friendlier at the others. I will revisit here tho because I have an obsession with cherry fountain soda. 🤗🐽
Always great food. A bit of a wait because its typically busy. Large sandwiches are great to split between 2 people. Recommend the fried mushrooms.
Fast Service and excellent Sub sandwich for the price.
Five stars all day everyday 24/7 I honestly cant say enough good things about this place..... love it! Especially the meatball sub.
Great subs but they are ridiculously slow. We’ve tried coming in and ordering at the counter and call ahead orders. Takes 30 minutes + for one sub. Ridiculous!
Delicious food friendly service fries reminded me of my grandmas ☺ super affordable
So we went today 7/12/19 and food was great as always but MAN the lady working thr registers is soooo rude. Please only let the young man wait on customers cause he is just amazing. Always smiling and polite.
Half a #7 and fried mushrooms. Thank me later
This is the BEST i have tried the Columbiana store thinking o man yes the have one out here by the campground well i was very disappointed, This one in austintown where they started is the best by far love my #16 the meat at the store in Columbiana sucks i know they use cheap meat to be honest i will never go back to that one, i herd they have 1 in poland i am never in that area so i will never know about that one. A-Town location you rock.
Local food venue. Was raised on Sandwich Factory and anytime Im in town its a must stop. My favorite is the sausage with peppers and onions smothered in Provolone Cheese plus a side of fries.
Nasty employees, terrible service. food is great however the Austintown location is completely different from the Boardman, Poland, and Columbiana location which are great places to eat. Its like this place doesnt have a manager and theres just a bunch of kids and miserable adults running around just waiting to get off work. The phone rings non-stop and nobody answers it, then they give you an attitude when they finally do pick up.Would not recommend this place to anyone. Drive 15 minutes and go to the Board or Poland location!
This place is an area institution!The sandwiches are loaded, the full is HUGE!The prices are extremely reasonable for the quality you get.And Ill be honest, their bread, their bread I could buy that alone and enjoy it!
When I was little, there was a sandwich factory in Warren that my mom always took me to. Then it closed (and now little wings is there, so it’s ok). When I found this one in Austintown, I was so excited and they lived up to my memories! The bread is amazing and when you add the vinegar, I melt. I’m almost drooling just thinking about their subs! I try and stop every time I go to Austintown now! Thanks for keeping a littles girls memories alive!
I dont why your changed your meatballs. The meatball used to be large and then sliced. Now they are just little balls so all you get in a bite is bread. I sure hope you go back to your old way of doing things and please at least hire an adult with each shift
Love this place huge subs!!!!
Worst service and sandwich I ever got. Sandwich sat on the shelf for over 10 minutes while everyone else walked in to pick up orders by the time I received it they said it was hot I picked it up walked out the door sandwich was cold that was supposed to be a meatball with provolone cheese I wanted a hot sandwich not cold never go there again. Definitely not the place to go if you want a hot sandwich terrible service
Its been getting less and less meat depending on which one your at
Got exactly what I asked for in order.got sandwich cut in quarters for my 12 hour work night with dressing on side. Cant get that at subway... eve thing was fresh and delicious .
Its ok if you like sandwiches(I dont eat cold sandwiches..tonight got chicken fingers and fries....fries are cold no seasoning(salt) taste like the oil was brunt..not impressed dont care to go back
Ribeye sandwich is fantastic! My wife loved her grilled chicken sub as well...
Great subs but sometimes it seems they are a little under-staffed
This may take a while,but please bear with me.About a year ago,I was traveling to Pittsburgh to visit my sister in a nursing home,and my only brother in the hospital,being treated for cancer.When I called totell him that I was visiting,he was not enthusiastic,due to his treatments.UNTIL I told him that I would just droo off the sandwich that I was bringing from The Sandwich Factory.He had raved about this place,so I thought I would indulge him,since cancer treatments dont do good things for your appetite.The sandwich I brought was tne only thkng he had eaten in days.The manager of the Sandwich Factory,after I explained the reason for needing the order so early (I called in to place it),actually came in early to make it,so I was able to pick it up as soon as the doors opened.Unfortunately,I lost my brother in December,but that one simple act of kindness earned them a lifelong customer.
The best subs at great prices. I love this place! Get a large sub for lunch and have the other half for dinner...2 meals in 1!!!
Anytime we call to place an order, the person on the phone always seems to have an attitude, always have to repeat your order an payment multiple times. If this keeps up Ill stop ordering from there and go out to the boardman location.
Delicious FRESH food. Ordered a Giant sandwich....it fed 4 people no joke! And certainly not overly expensive. Go, its GOOD!
One of our go-to places to eat. Amazing, fresh bread, great prices. Definitely better than a corporate sub store.
Finally!! A good sandwich shop! Been on the search for a few years now since moving to the area. Giant subs and good price for how big they are!
The fries are good and you get allot of them but the sub had more lettuce than meat not alott of meat and cheese for the size of the bun
Good food. Recently had a bad experience while placing an order over the phone. The lady was very unkind and when I went to pick my order up, they had no record of it. Will be further on placing my orders at a different location.
Terrible eating in experience!!!!!...they close at 9...at 8pm every night they come out and vacuum with this super loud vacuum and start cleaning while your eating....so un-professional......they have did that three times in a row....found a new place down the street “RUSSOS PIZZA AND SUBS”...fantastic subs/wings and pizza and more...and the best thing...they don’t vacuum till after closing!!!!....bye bye sandwhich factory
Boy serving us was very fast, polite, and VERY cute.Food got to us quick, quality was great.I want to give the boy a piggyback ride.
Picked up order for a friend. She was pleased with her purchased. Will shop their again. Thanks.
Had to lower my score. The new cheap ingredient version of the meatball sub is sad to say the least, 2 meatballs cut in half to look like four? Really? Its not just a large piece of bread and sauce with a few buts of meat on it.
Really like this place and the food, enough that I went 3 times in 2 weeks! (Im from out of town) Great meal here.
Great food and the price is even better. The staff was very friendly.
Very good subs. They also offer various sizes, salads, and other options. We often add on the fried veggies.
Dont go at lunch time. Not only did I have to wait for 15minutes when I got back to work I had the wrong sandwich. Food is good service sucked
Food was good but took forever to get order.
Love the food ...but employees are kids ...that are at work for hang out and fun and cant get order rite ...if they hired adults it would be much better..
Delicious subs and salads prepared quickly. Great service. Will definitely go back soon.
Love the factory..bread is always soft n fresh, made with purpose.all the subs R good.other choices to satisfy cravings..been going my whole life ❤️
I asked them for a little Xtra mayo and the jerks put Soo much Xtra mayo on my sub I would swear they were pissed at me....and for sure they werent.....it was like at least HALF A FRIGGIN JAR OF THE STUFF!!WONT GO THERE AGAIN!!!it was like a money-shot right on my sandwich!!
They make the best Reubens. Its my go to for sandwiches. Such fresh bread.
Busy place closed mon tue
Amazing deli sandwiches for a GREAT price!! Quick & friendly service! You can sit in and eat or carry out.
Best sub shop Ive experienced since The Yellow Submarine, downtown Youngstown and the campus of YSU....of course, I worked there, but I think the Sandwich Factory would have put us out of business...thank God that was in the 70s...whoa..just outed myself on my age...lol.. Keep up the great work guys!! jtr.
Sandwich factory is absolutely awesome the freshest bread sandwiches are awesome I never had a hot sandwich but thats what Im going to get next and the onion rings are the best in town oh and its very cheap
20 plus minutes for a fried cheese and a ribeye sub. Too long in my opinion. No apologies for the delay either...hope food is good!
Havent been here for awhile. The sandwich s were terrible. They had alot of cheese 1/4 in and not alot of meat. All we tasted was cheese. Wont be back.!!!!!
Giant number 7 is the food of choice for me. Ive gone here for as long as I can remember. No other sub shop can compare from the food quality to the prices.
Walrus subs who? If you want a cold cut sandwich there is NO other place or location to kick that craving then Sandwich Factory Austintown!
Always loved this place! Been coming here since i was little. no one can beat the bread they use !
I will never eat at this place again the lady that was working was very rude and ignorant
I know this is a Sandwich Factory but the shrimp is the best!!!! Its not greasy. I love their tuna sandwich.
Quoted 20 minutes and it took over an hour. I dont mind waiting but could you maybe be realistic when quoting the wait time. And then the order was wrong 🙄
Rude, self-centered high school kids is all that works here. I cannot even eat inside anymore because all you can hear is little kids complaining about working, or how cool the underage drinking was.
You wont find a better sub anywhere, and that includes in Cleveland where I now live. Never fail to stop here when Im in my hometown A-town. The best!!
This place rocks! Even when extremely busy...you get fast service & fresh made awesome food.
Rib eye & rueben are the bomb plus very clean most resteraunts mahoning county arent i rate a 5 plus 5 more stars making them a 10👍👍👍👍😀
The best
Our sandwich place when visiting but the workers dont seem very friendly
Absolutely love everythingSuch great service....and awesome food!!!
OMG... The bestest greatest subs around... Hands down
Worst sub Ive had in a very long time. All bread with a pile of lettuce.
Better than the chain sub shop. Hot and cold option plus salads and others. Quick. Not a lot of seating
Love this place !!!!! Prime rib hoagie is to die for!!!!!
I have been getting food there fo over 20 years. Never been dissatisfied. Ever
Love the sandwiches here. In my opinion there the best in town for a sub shop.
Bread was fresh, but meat was a bit lacking. Good sandwich for the price
Did not get fried mushrooms I received a mixture of fried vegetables.
Ordered a fish sandwich(lent)which taste great. It took three times and three repeat trips to get it correct.
Love this place! Have since I was a kid. Best subs around. Great value
Never disappoints, kids that work there arent always polite, but food is great!
These subs are humongous and packed. Plus they are cheap. If you want a good Sammie, hit this place up!
Love there food.need to stop raising price or noone will b able to eat there.food qwality is good
Food is great. Sandwiches are huge. Clean and friendly atmosphere
I had to wait a good while for my order. I was a little upset with the way they operate in there.
Always good spot for a big sub and bag of chips..
I love this place.reasonably priced.luv the turkey sub and fried cheese 👌😋
Nothing beats The Sandwich Factory
Their subs are the best, fresh bread and generous portions of meat.
Love it, always good fresh food made in a timely manner .
Not all bread like other sub places
Kid that took my order was terrible. Head down no customer service skills whatsoever and completely screwed up our order!! Will not be back!!!
Fried cheese and fries are only thing worth getting.
Great sandwiches and customer service
Amazingly delicious the bread was soft on the subs and better then subway surprisingly!!!
Always a great deal. Always a great sandwich. You never leave unsatisfied.
They serve great sandwiches and never mess it up!
Waited 30 minutes for two ribeye sandwiches that did not have the topping we asked food is no longer good like it used to be
Great food great prices great service .
Love this place! Good food, good prices. Always friendly people.
Great food, good service, clean and bright. Always a good experience eating here.
Happy staff very friendly happy to serve you food was great highly recommend this place
Good food except fries were done too soon and sat and got cold
Their Menu is great, everything is made to order and perfect every time....
Must have been a trainee working today very slow sandwiches werent cut through a little lite on toppings.
The sandwich was good .. the steak salad I order all the time was gross
The bread makes the sandwiches so wonderful!! Best sammys around!!
Good food. Just expect a little bit of a wait. Not too bad
Really good subs. Some of the best
Total reviews rating 4.4
199 Reviews for Sandwich Factory 2023:
Review №1
2022-03-12I love Sandwich Factory but the last handful of times I’ve ordered, I’ve been disappointed. It’s a cheap lunch or quick dinner which I appreciate but I just spent $3.50 on literally FIVE onion rings. 3lbs of onions costs $3. Barely any meat on our sub but a ton of lettuce— a literal salad sandwich. I love the food but it’s not worth it anymore. Literally every and any sub shop around will have at least double the protein on their subs compared to what SF charges for maybe 3oz of meat. They have maybe 2 friendly employees and that really depends on the day. I’ve been a restaurant manager for half a decade and I never judge based on one bad experience but after today, Sandwich Factory will no longer be in my regular rotation. Do better y’all.
Review №2
2021-11-07I dont understand the bad reviews. I got the number 7- super sub comes with cheese, Salami, ham and turkey. Oil and vinegar, onions and I added pickles and mayo. This is half of it. I got the giant. It is huge and generous portion for the price. There is plenty of meat on it. They were very busy and not answering phones so you probably have to go in and order and have to wait for 20 minutes but it was worth it. Best sub Ive had in awhile. I usually love diles market in Leavittsburg but we ordered subs there earlier this week and they were awful. There was a ton of meat on them but the turkey didnt taste good.
Review №3
2022-07-16Love this place until recently the quality control has been slipping. Got home tonight both sandwiches were not made right both dry no oil n vinegar no mayo etc. The cheese curds were over cooked. Such a shame and not worth the 23 dollars. Before covid this place was awesome.
Review №4
2022-02-17Great place and subs, its been over 15 years and still taste great ....
Review №5
2022-04-18Fast and friendly customer service. The food was delicious. Fresh sliced delicious meats and cheese, soft and fluffy bread. One of the best hoagies Ive ever had!
Review №6
2022-04-13I have been a customer since 1974 and have to say I was always pleased until today. I tried repeatedly to call and place an order the phone was not answered. I decided to drive to place my order much to my surprise the store was not open it would have been nice to have had that listed on your app. I was very upset that I made the trip for nothing . I do not like wasting my time and at this point do not know if you will be getting my business in the future . As a customer for 48 years I expected better.
Review №7
2021-05-27Food was good. However the service unfortunately has taken a significant drop to service standards. I ordered my meal today at 7:15pm over the phone. They said 15 to 20 minutes. I arrived at 7:31. I did not walk out the door until 7:58. Meanwhile there are 4 others that had waited just as long while the kids(the entire staff was high-school kids) were laughing, playing and throwing fries at each other. I listened to the phone ring non stop till someone must have hung up and called back to listen to it ring again non stop. The associates were saying we close in 40 minutes. Im not answering. This use to be the place for 25 years I enjoyed. But the store hiring seems to be killing the quality/professional and service standards. It hurts to leave this comment as I grew up loving this place. But to feel like I am at a kids playground, while waiting for my food that took twice the time I was told. Not for me, but you are all welcome to try and I hope that your experience is SOOO much better than mine.
Review №8
2022-06-26Amazing food, but they advertise open until 8 and shut down their grill and fryer at 7:30. So, sure - you can still order - from half the menu.
Review №9
2022-06-02This place used to be delicious but the last couple times I’ve gotten it, it’s gone way down hill. There was even a hair in our sandwich during our last order.
Review №10
2022-06-27They have the worst service. I rang the phone forever and never any answer. I’m afraid to even drive in because of the reviews I’m reading they might not even be open. This place used to be good but now it’s a joke.