rue21 in New Philadelphia

Review №1

2021-08-23

Fantastic customer service, from the moment I walked in the staff had not only greeted but immediately helped me find what I was looking for, which was simple because of how well the store was laid out. The staff is super friendly and easy to talk to. I didn’t just find what I was looking for, but I had a good time too. I’m a business owner myself and would love to have a manager like Olivia in my own store. Great leadership traits than I’m sure she has instilled in her employees.

Review №2

2021-04-12

I love this store! It is one of the cleanest rue21’s I’ve been to! Their staff seems to be great and very friendly! Love the few taller girls that work there because I always need help reaching and they seem to have no problem helping me lol! I do wish they had a plus size section for when my friend comes shopping with me but overall I love the customer service I receive from the staff!

Review №3

2022-01-29

Are you ever going to reopen your dressing rooms back up, it makes it really an inconvenience that you cant try anything on before you buy it to make sure that it fits.

Review №4

2021-07-17

I came to this rue 21 from Cambridge. i bought a pair of pants and left one of my ear buds in the dressing room. we called once i realized it was missing and they found it and kept it there for me so i could come pick it up. nice people :) thanks guys

Review №5

2019-08-16

Nice store, decent selection and friendly staff... If you can get them to help you. I waited for 15 mins at the cash register so my son could use the changing room while all three of their reps were talking among themselves. This was also after we spent a half-hour shopping without even being greeted.

Review №6

2019-09-10

I LOVE this store! As soon as I walk in, Im greeted and feel so welcome. If I need help finding something, theres always someone from the helpful staff that grabs me what Im looking for before I even have a chance to look. Everything always neat and clean everytime I go in there. So glad to have Mike back and the staff has always been wonderful!

Review №7

2016-05-01

The staff at this location are amazing! Always very friendly and helpful! All of the staff were interacting with my daughter who is 2 and she loved it! One of the employees, katy, went way above and beyond and actually bought my daughter a sucker that looked like a dinosaur! It made her day! This store gets 5 stars all day!

Review №8

2020-02-17

The staff at this store is wonderful! They’re always so helpful and welcoming. Everyone greets you with a smile and makes it easy to find what you need!

Review №9

2020-02-15

I have shopped at rue21 several times, each time I was instantly greeted upon entering the store. Olivia was extremely helpful in finding everything I was looking for. I will definitely be shopping here again.

Review №10

2020-02-15

Every shopping visit is great experience. The associates are always welcoming and they make you feel like family. Very helpful, kind people.