In-store shopping
Yes
Roses Discount Store in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 216-662-6691
Site: https://www.rosesdiscountstores....
Site: https://www.rosesdiscountstores....
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:10AM–8PM
Roses Discount Store in other cities:
Comments (164)
Worst Customer Service I have experienced!Despite 4 or more employees being in the area near the registers nobody was willing to ring up my merchandise. I asked which register was open and was told they all are but we are trying to take care of layaways I asked what line I could get in to pay for my items and was told that they didnt know. Another customer asked the same question and was told register 4 should be open but I have know idea where the cashier is I asked if I would be able to pay for my things at register 4 & received no response. I then put the items I was going to purchase down and left the store. I would rather pay a little more than to be subjected to such horrible customer service.
It was very neat and clean considering that it was only days before Christmas. Associates were smiling, helpful and cheerful even when facing bad-tempered customers. Lines were long but moved quickly.
Great Prices. Nice selection. Convenient. Poor Customer Service. Oftentimes down right nasty. and rude. This retailerr could and should do better.
Your store is a filthy mess. The floors looks as if they have never been cleaned, nevermind ,polished. There is actual dirt on your floor.Customers are not allowed to use carts to deliver their buys to their car. I guess no one has ever complained. Call city inspector
I’ve have been in customer service for over 40yrs and I can tell you that this store needs a over haul on staff replacement (with exception of the 2 Ms.Annette’s)District Management need to come and explore the staff first themselves.so,they can see how terrible and unprofessional the cashiers and head cashier that (Sonya) are to customers.Sonya should be a example to the staff that she’s over.however she’s just the opposite.I have experienced her hateful attitude numerous times...which not a good LOOK for this Store or business.Something needs to be done!!!!
I bought a gazebo and when I went to unbox and set up the gazebo I found that the poles were rusted on the inside and some pieces were broken. To top it off there were no instructions and no one seems to even know the brand name of this CLEARLY used item. I cant get back up to the store to return this because of the pandemic and lack of Uber/Lyft. Now I have this broken, useless $80 gazebo just collecting pollen in the backyard. Thanks, guys...thanks.
Excellent prices. Think Big Lots and a Dollar Store had a child. Excellent products and selections. Clothes are nice, great styles. Household items and electronics are great deals.
I really do love this store, but sometimes there is the typical 2 lines open when clearly they should open more, and too many cashiers standing around doing nothing except talking about the lines and looking at us/the lines grow,& then get upset when someone says can you get a manager to open another line😳... but😀there are sooo many wonderful finds here , make sure you have time and $$$...they do offer layaway!
This Roses is close to home although I frequent others. Great household items reasonably priced. They also have lay a way which is very rare as most store no longer have this option.
Love seniors day 10% off they have some nice affordable items for the house can find stuff from a dollar on up food clothes electronics every Wednesday is senior day nice touch
How do they think that Not removing this sign that was posted inside the store three months ago? & three months later same sign but added cashiers wanted is still posted I was rudely codly spoken to over inquiring about was the stock position still open available? Well nobody but the manager & corporate headquarters knows but Not only ia Roses not hiring their attituude is more than rude cold & unprofessional
This is the worst store to go to. They have the worst customer service and when you purchase electronics from them they will not let you exchange nor return the item even if the item was just brought a couple of hours prior. So if your smart just stay away from that store. And the only reason I put a one star is they wont let you post without putting a star....remember avoid this store I just I received this message myself .
I love your store. You have great prices. Every time I go I find great things.
Love shopping here its a distance from where I live but love the stuff they carry.You can find items here that you dont find at Big Lots or Gabriels. 👍
Love this place! Nice clothes/scrubs in all sizes and anything else you would need personal care or home!
Cashier told me to go find my own manager, she was stationary. Then she threatens me, and nothing happened... next time Ill just beat the cashier ass... #customerservice
Energy was off, waited a hour and half to get a layaway out and they messed up the layawayCashier who is name Lisa had a bad attitudeEven the cart lady and manager was arguing,they had some frozen expired milk in there IAm disappointed cause I work retail how canu mess up a layaway🤨🤨🤨🤨
Very economical, tons of things for the home and even apparel. However, he quality of certain items is questionable due to low price.
Great prices when shopping on a budget. They have everything for your holiday gift giving.
I like the store, i found some great summer dresses and other things i needed for my family and everything was at a great price,
The clothing is very dated and cheap Ive been to other roses with a better selection I guess it depends on the location
This is by far the dirtiest store I have ever been in. There’s trash on the ground right outside of the entrance. Absolutely disgusting.
Great deals on some yard n outdoor products. Shop here often and never disappoints!
Terrible customer service....but plenty of discounted items. So for that reason I continue to shop there and put up with the lack of customers service. Even the hours posted on here are incorrect. They open at 9 am not 8am..smh .
Good prices friendly help
There sizes are not true to fit limited .dressing room I only saw 2. Hassle me about a return rude customer service nasty .convient close to home
One of my favorite places to shop love them very professional and kind
Always a great find. Wish the store was cleaner. Sometimes things are on the floor.
Most everything you need at a budget. One of my favorite stores, great sales!
Try here before anywhere else for house hold items. Best prices in town!
Store had multiple ceiling leaks, staff horrible attitudes...east side Warrensville....Westside 100 percent better
If you have time to shop around , youll find great bargains here
Its a very nice place to shop lower prices.
I GAVE THIS PLACE A 5 BECAUSE OF THE THINGS THAT IM LOOKING FOR IS FOR THE MOST PT AVAILABLE @ GOOD CUSTOMER SERVICE & PRICES FROM HOUSEHOLD ~ UNDER GARMENTS KEEP IT UP GUYS
Great prices and have a little bit of everything
Super cheap! Its one of my favorite retailers
Great Prices. Very reasonable. Nice selections
Great deals, layaway on anything you might need around the house
Always love shopping here. Always find something to wear, for the home and children, love it
I always find good stuff, and the staff is always nice and helpful.
Cool place to shop. Just watch the signs and price tag
Love this store, clothes, home, garden and much more.
Love the deals. Awesome place, highly recommended
Its a okay store I guess, but dont buy any Electronics there
They have good things for low price
One of my favorite stores, great sales
Great prices on some items.
Nice. Had what I was looking for. Great prices!
Always can find some good deals!
I like this store its like a Family Dollar, Dollar tree, Dollar general wrapped up into one!
I dont really care for this location. I can never find anything i want.
I love this store and their prices.
No carts available but they have a pleasant staff!
This store has everything, and great prices too!!!!!
So much stuff for great prices!
Customer service needs to improve on helping the ppl thats spending there MONIES
Love this store!! Good cheap stuff!!!
Good has every thing with good prices
Great staff, prices and selection
Love this store they have everything
Nice store ... very inexpensive!
Always have good deals on everthing
Found exactly what I was looking for at a reasonable price
Excellent pricing and nice variety
One register open with 10 people in line. Dirty. And ran through
Love shopping here Price it just right
Prices were low store was messy, Lines were long.
They offer a variety of quality products
Great variety, discounts and value.
I love the people an I really love the prices
Love it has anything you can think of
Great clothes at bargain prices.
Great shopping get out seniors.
Nice prices nice staff and helpful
Very nice, wonderful selection! !
Found good prices and merchandise.
The lines too long and cashiers with bad bad attitudes
Its a nice place to shop!
Great prices on work pants
Very helpful and friendly staff!
Great discounts and close to home
Has a 5 percent discount on Wednesday for seniors
Great place to get deals
Supervisior was very disrespectful to me and my wife.
Found bedbugs inside the store. Disgusting.
Always find good buys
Great merchandise and prices.
I like this place,especially for people on a budget
Good cheap prices.
Good prices and selection
Very nice store!
Nice prices nice people
Good deals always
Lots of variety and inexpensive.
Location location locationPrice is rightLots to choose from
SLOWEST CASHIERS EVER SMH!!!
Something for everything. From electronics to patio furniture.
Best bargain store ever
Youre sure to buy something
Poor customer service horrible Place when poor neighborhood
Love their prices
Had everything you need and more
Everything I need, in one store
Love shopping at he store
They are reasonable and convenient
I wasnt hip... now i am
Customer service is not that friendly
Each one has something different
Always find what I need
No good customer service
Great bargains on seconds
I love the bargains!
Long lines and wait time
Love this store.
Love this store!!
Lots of closeout items.
Good prices
Great selection
Prices are great
Reasonable prices.
Great prices
Customer service is horrible ,
Prices are reasonable
Lots of merchandise
Great prices
My favorite store
Its nothing special
I LOVE THAT PLACE LOVE IT LOVE IT
Great value
Love this store
Great deals
Great Deals
Great values
Cheap looking stuff
Nice variety
Good, Economical.
Cool
Great
Good
Clean and friendly
Great
Great
Neat
Slow
Clean
Love this place
Cheap
Deals
Variety
Low low prices
Convenient
Selections
Good prices .. excellent location
Ccc
Total reviews rating 3.9
164 Reviews for Roses Discount Store 2023:
Review №1
2021-04-06This place is like a thrift store on adrenaline!! They have a little bit of everything and all of it is cheap or reasonably priced. Why have I never come here before?!
Review №2
2022-07-14Excellent love that store Wed is Senior discount day.
Review №3
2020-12-08Always save money here, this place is great. Shopping cart full of house hold goods like dish & face rags/towels with the hangers in kitchen and bathrooms. Etc.....awesome place to shop lee mens jeans $5-$9 comfort fit, not those stanky legs tight jeans.
Review №4
2019-06-03Something about this store is not right. I am most comfortable in stores that are clean, neat and orderly, and this store misses the mark! Very dirty! Clothing smells. Sizes of things are unorganized. Food shelves look a little disheveled. The only thing I could bring myself to purchase was a belt, and the sizing was off from what was labeled. If I didn’t cut the tag off, it would’ve been returned. I’d say a big no thank you to this store.
Review №5
2021-09-30Messy store. Cashier was super slow (took her 3 minutes to ring up 4 items) Complained the entire time about how nasty and gross the womens bathroom was.
Review №6
2020-01-07Reminds me of a Value City or Silvermans. You can get some good bargains but what I dont like are the sensors on the shopping carts. You cant take them out the door and its a hassle if you have a lot of merchandise.Im modifying this review on 1/7/2020 and changing it from 3 stars to 2. They changed their policy, you cant take the shopping carts out at all. They claim a team member will help you, yeah right!
Review №7
2017-06-17Roses have different household items at a very low cost price. My shopping experience this time was disappointing because they did not have an item in stock. But usually the staff is pleasant,check out is quick & prices are cheap.
Review №8
2019-06-04The store was very unorganized, there was dirt(literally) of some sort on the floor in several areas. I had to leave my cart at the end of the aisle because they were to cluttered for it to fit. The electronics area was BARE. I gave up even trying to get in several areas of the store. I shouldve taken more pictures, but I didnt think about it until I gave up and decided to leave. I gave 2 stars because I could see some nice merchandise,just was a hassle trying to navigate to it. Unacceptable.
Review №9
2020-10-17Im standing in line at Roses right now.2 cashiers and at long lines. 4 employees walking around. 12 people in one line and 13 in the other. Employee informed the store manager. And we still are waiting. Roses has officially lost my business
Review №10
2019-06-04Very unorganized. Dirt(literally) on the floor. No way to navigate the carts (with the large pole attached to it) down the aisle. The aisles were to cluttered, you literally had to leave the cart and walk over items on the floor. I gave a 2 star because there was nice merchandise, however to was too chaotic trying to get to it. Unacceptable