Rocknes N Canton in North Canton
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North Canton, Stark County, Ohio, US
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Site: https://www.rocknes.com/index.html
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–9PM
- Saturday:11AM–9PM
- Sunday:11AM–8PM
Food is always good here and it seems a little cheaper than other chain restaurants. One thing I noticed on this visit, felt bad for our waitress. It was only her on our side of the dining room and looked like kitchen staff were having to help bus tables and bring out food. Which meant longer waits between refills or needing checked up on. Not the servers fault, but being short staffed does affect the dining experience for everyone. Meal was great.
Attentive, friendly service. Huge portions. I had the Chicken Quesadillas (Served with fresh pico and sour cream) $9.50. Order the half side; Im a big eater, and couldnt finish the large size. My friend had the Max the Knife (This double double decker is so big they have to use a knife to hold it together. Four fresh beef patties smothered with melted cheese and topped with shredded lettuce, pickle, onions and our specialty sauce, all layered in a grilled buttered triple buttered triple bun). Soda pop is $2.39.We were all pleased.
What an amazing experience it was dining at Rocknes in Canton! Our waitress, who I believe said her name was Tia, was outstanding! She went over and beyond any expectations I could of had. After we left I told my girlfriend, that waitress made me feel like we were family the food was perfect, especially the lobster soup. I will definitely be returning soon if anything to say hello to Tia!
Staff was rude about an allergy to my husband. They kept putting bacon on our cheese fries. They tried to tell us it was the seasoning. Then the second time, they told my husband he lied about the first time. They’ve made these fries a lot for me. I emailed letting corporate know and not because I wanted anything. I just frequent the restaurant but I won’t be back due to these girls. They explained how it’s hard times right now training staff during the pandemic (totally understand) but basic manners when being a customer oriented employee should be first.
Our server was excellent. 5 stars to her. The food is average at best. If your restaurant offers a Philly sandwich. It would be a good idea to have bread that can hold up to a sandwich that has the amount of ingredients that are on said sandwich. The bottom half of the bun turned to mush. Soggy bread is the worst. I ate ate the store in Akron years ago an swore I would never return. But I was kinda forced. I will never go to a Rocknes again. $40 for a lunch for two that should have been $25. Dont even get me started on the so called fresh cut fries. Its a mound of under cooked limp grease. Sorry folks but this place is off limits
Horrible and inconsistent management! My family and I ate here last night for a celebration and the first part of the party asked if we could combine tables so we could sit together When the second portion of our party arrived, they asked the same thing (without realizing it had already been asked). The answer to the questions both times by different restaurant staff was no they are not allowed to combine tables because then it would impede on the safety of the tables across from them by being in the aisle. We understood this due to all the new regulations with Covid 19. However, as we were eating our meals, restaurant staff began combining tables across from us. When management was questioned why it was okay for this large group to combine tables and impede in our space, he had no answer and instead was very rude and flippant about the situation. He did nothing to stop the tables from being combined and allowed the table to be sat, now in our space and breaking the safety violations we were told could not be broken just an hour beforehand. This is very disappointing. They need to have better training for their staff so mistakes like this do not happen again. Perhaps they need to have a refresher from the health department for clarity on what their safety regulations actually are.
Rockne’s will always be a northeast Ohio staple for me - I used to work there as a hostess when I first started college and I still go there now as an adult! I’m a huge fan of their chicken caesar salad and chicken dumpling soup. There aren’t many restaurants I go to specifically order soup and salad, but at Rockne’s the salads are as big as your face and the soup is awesome!There’s something for everyone here and there’s not really anything I’ve had on their menu that isn’t amazing!
Their water has a weird taste, causing all fountain drinks, tea, etc. to taste odd. Ive found most of the offerings they have beyond their terminator sub are less than desirable. With the exception of appetizers. But dang is that sub good. Service is always top notch. Worth a visit, just make sure you get that sub!
So I just have to give a shout out to Rocknes. We typically dont go there as we really like to support local most of the time. Yesterday I really wanted to get a rueben for St. Patricks Day, but go somewhere where it was not going to be insanely crowded. We were very impressed to say the least. The rueben was huge and tasted amazing! Not to mention the service was very very good for being fairly busy. Our waitress was Alissa, and she was so attentive and sweet, and on our way out we noticed her working hard to get tables cleaned, and was constantly hustling. As someone who has worked in customer service for 9 years, this is some of the best customer service we have had a restaurant. We will definitely be back because you cant beat good food and good service. Thanks Rocknes!
I Visit very frequently & have Never had a Bad Experience until Tonight. I Ordered the Chicken Quesadilla w/ No Sour Cream, add Pickles & my Fiance Ordered the Sampler. It took over almost an Hour to get our Food & when we did mine was completely Wrong! There were 2 flat Tortilla Shells w/ barely any Cheese in the Middle & a side of Sweet n Sour Sauce? I said I think this is Wrong & long story short I ended up not Eating bc if my Waitress put in my Order properly I still had to Pay for the wrong Order. Then I got charged for the Sauce on top of it!! Awful Experience!!
For the third time in a row Rocknes in North Canton has made a pasta pasta salad without the noodles.... I finally called to complain today because I dont want to have to complain so on the third attempt I get a manager she all she asks for is the last 4 of my card number... Said I could take a couple days to go back on the card I dont know if shes even going to do it. I understand theyre busy but that would be like not putting the steak in with the steak dinner for the third time. So my husband ran to Taco Bell to get me dinner while the rest of the family eats Rocknes. This has happened once at the Rocknes in Massillon too.I get it its weird to make a salad with noodles in it and sometimes people forget I shouldnt have to check my food.... And the funny thing is we havent been to Rocknes in about 8 months because of this issue right here.... See you in another 8 to 10 months if ever again
Rude manager, rude staff, slow and do not warn people when kitchen is slow or short staffed during lunch when people are only allowed a certain amount of time. Our soup we asked to be brought out before our salad was never brought and then when they did finally bring our meal after waiting over a half hour with nobody saying a word to us , we had no soup still and our food was wrong. When I complained I was told if I didnt like it then I could leave. That is absolutely what my family did. This location cares nothing about customer service and my family will NEVER return!!!!! If it allowed me to go be zero stars I would!!!
1st time we have been back since they opened because of covid19.Although the seating did not seem.to be socially distant in the booths, we did have a good dining experience.It took some time to get the food but it was fresh, good, and hot.The fires were definitely made fresh as they maintained their heat while I completed eating my spicy chicken and bacon sandwich.The waitress also did a good job checking on us and making sure our drinks were refilled in a timely manner.
Its just... Average. The staff is good and friendly. The food is hit or miss... Large portions so I guess that makes the price okay. Carry out is an option, but the food doesnt travel well. Im not disappointed, usually. But Im also not impressed. Very large menu with way too many choices. I will say the atmosphere is lovely. I like the old style homey feel of the place.
Its been forever since I ate at rocknes. I remember eating there as a kid but nothing has ever drawn me back there. We ended up eating there because the restaurant we wanted to eat at had a long wait. At first I wasnt very impressed, just seemed like regular bar food. However, ended up getting chicken and dumplings for an appetizer which was surprisingly good. Same with my main course which was a cheeseburger. Cheeseburger was good, and they give a mountain of fries. Not very flavorful, but certainly will fill you up. The burger, on the other hand was pretty good, especially for just a standard burger. I dont know that I would ever search for a rocknes to fix my burger craving, but I certainly wouldnt be upset if thats where I ended up either.
Usually we love Rocknes. But last night the food was not great. My daughters and I each ordered the quesadilla, we did take out. I live less then 10mins away and left to go pickup right after I placed the order so that our food didnt sit. The food was soggy and so much cheese you could hardly taste anything else. Really disappointed, its the first time weve gotten food from there that wasnt good. My oldest who loves cheese, couldnt even finish hers. And who wants to eat a soggy quesadilla.
I was a first time patron at Rocknes today. We were quickly seated and our waitress arrived just a moment later. We both ordered the Southwestern Salad. For as busy as it was during a lunchtime rush our salads arrived within a very reasonable time. The food looked good, and tasted very good too. Well definitely be back!
My experience at the Rocknes was excellent! I had a phenomenal waiter who was extremely friendly and went out of his way to make my experience better. I had two young children with me (one of whom was not very pleasant), and they tried and succeeded in assistance with the children and making them feel welcome. The food was great and filling. I cant wait to go back!
This was my first time dining here. I was told that they served gluten-friendly food (could still cross-contaminate in the kitchen). They did have a separate GF menu. I chose the stir-fry chicken and loved it! The wait staff was extremely helpful. The prices were moderate. They have a lot of old pictures on the wall. We went before lunch. Even when more people came, the noise level was not bad...I could still have a date with my husband and we could easily talk. I would strongly say- give this place a try
We arrived at about 8:45, having not realized the restaurant actually closed at 9 due to the new hours. We noticed the staff starting to clean up and so we asked when they closed. Whoops! The staff insisted it was no problem for us to stay, and our waitress was honestly the best waitress we have ever had at any restaurant.I think Rocknes really went waaaaaay above and beyond last night. A huge thank you for the kitchen staff, host staff, and wait staff for getting a delicious late dinner to us. We were blown away by that level of customer service.
👍The food was great. My only problem was the fact that fries do not come with them, you must order them separately unless you get the half sandwich platter. Otherwise I would recommend going there. Our server, Karla, was very pleasant and attentive. We never had to ask for refills on our drinks and had boxes ready for our left overs. We will go back when were in the area. Thumbs up for this restaurant.👍
This is our go to restaurant most of the time when we come to Canton. The staff are always super nice and the food is great. The terminator sandwich is a 10/10♥️👍🏼 With the covid stuff they have a number you call and they will let you know when you can come in. Always recommend this place!
Great food with a huge variety (the menu is practically a book). Love the french onion soup and their fries are like the ones you get at a fair. Great options for kids. The staff is always attentive and friendly. You can come in and eat cadually in the bar area or have a more formal atmosphere on the restaurant side. All the food is available either side.
Rocknes was very nice. It was not too busy, we do not have to wait at all for our seating. We were served quickly buy a very pleasant server who was very helpful and getting us our drinks, food, refills and any other requests we had. The food came out quickly and was hot! I found my fajita Supreme platter quite filling. My friend who had the filet salad, enjoyed her steak and french fries without eating the lettuce! LOL! I definitely recommend Rocknes in Canton as they have much better food then some of the other locations.
Thursday July 11, 2019 my family and myself came to Rockne’s for lunch. The service was very slow. The food was awesome as usual. We love the food there. The bad part was our waitress mixed our credit cards up. We paid my brothers tab and he paid our tab. They were on separate pay plates. How does this happen? Pay attention to your bill when you get it. It could be anyone’s.
The gluten free version of the pot roast, mashed potatoes, and veggies was flavorful. I had to ask for butter and salt and pepper (probably because of COVID). The veggies needed it but the rest didnt. Hubby had the baked penne pasta and was disappointed. It lacked adequate red sauce but if you ask, theyll bring you some. Hubby said it was like a heap of pasta with a smattering of browned beef and some cheese. The added red sauce helped but tasted like store bought. The waiter, Aaron, was awesome, very understanding and helpful.
The food and service was great as always except when you ask for extra cheese on your French Onion soup and the server brings it to you on a plate it kind of kills the mood. I honestly didnt know if I should laugh or cry. I ended up laughing it off, but seriously have never seen such a thing in all my life. She made it right and thats what counts. 😊
The restaurant is always in good order and the food always made just the way I like it. It did however take forever for the order to get to our table this time. That was very unlike our previous experiences here. Overall a good time and our server did a very good job. Will certainly go back again.
Have been there quite a few times and have always had a great experience. From the food to the waiters to the greeters and the restrooms are always clean. The menu is great, they have alot to select from but they have really good pictures on menu that makes it easy to decide. I keep going back.
Very good service and the employees are polite. The food comes out pretty quickly. I ordered the grilled chicken tender salad with raspberry vinaigarette dressing and a side of pita bread. It was bigger then I thought itd be and the dressing was delicious! I would definitely come back here.
Love this place because the food is always good. My son loves the grilled tenders and fries and always gets a mountain of fries. They have soups, salads, sandwiches, and burgers so there is plenty to choose from. My favorite is the mushroom brie soup and salad combo.
I normally don’t give reviews, but this time I have to.. I’ve been ordering take out here for many years, but the last 6 months, the orders have been wrong more than they have been right. I’m not sure what the problem is, whether it’s the kitchens fault or the girls who take my order, but I can’t see how they could mess up the order as much as they do.. unbelievable!
The food here is great. The sampler platter is an awesome value. The food is always wonderful, but sometimes the service is seriously lacking. If you go during the normal dinner rush youll be fine, but go slightly earlier or later and expect your waitress to spend more time talking to her friends than earning her tips. We eat here fairly frequently, and this seems to be a recurring trend. The food is good... and thats what keeps us coming back.
Cheapest building, great staff, greasy food though. Thats fine, I like a greasy spoon as much as the next guy, but this stuff didnt taste great and made me feel terrible. I got the French Dip, and I think its better at Arbys. The fries were soggy and flavorless. I wont be coming back of my own choice, if I can help it.
My husband and I love Rocknes! We usually eat in the bar area and order the Rocknes salad. Its a wonderful salad with a hot off the grill chicken breast, crunchy iceberg lettuce, your choice of cheese and either a pita or egg garnish and loads of thick cut bacon! It is satisfying and very tasty!We love the service from the wait staff. Friendly and fast.I highly recommend giving Rocknes a try. They have a huge menu, all made fresh. You wont be disappointed, there really is something for everyone!
The menu is full of options from a standard burger and fries, to salads and my favorite sandwich with fries on it! What can be better than a sandwich with fries on it!! If you get one get another because you will want it.A great place to gather the family for a meal out together.
Not the best rocknes. We have been to others and good everytime. We drove over an hour to get here and were disappointed. The fries were all dark and burnt. My tomatoes were really soft in my meal. We all ended up with the runs not even an hour later. We usually go to the one in kent. Never had an issue at that one. They were busy but thays no excuse for how gross it was. Our waitress was nice though.
Really enjoyed Rocknes. It was our first time going to one. The food is really good and the prices are average. The portions are HUGE! So keep that in mind. Although they have a few healthy options, this probably isnt a place to go when youre on a diet. All in all, a really good place to go.
They have such a fantastic variety that you can keep coming back and never get tired of visiting. The food is good too so there are no concerns that the menu has them spread a little thin. The prices are also reasonable so for a date or family gathering youre probably not going to break the bank.
Better tell them if you want your burger well done. Otherwise it comes out medium rare. Didnt get my cheese that i ordered and the waitress told me I didnt order it the same way I have always ordered it every time Ive ever been there! And she couldnt take the time to stop by our table at all. I guess standing at the bar talking to others was more important than getting a tip. After 20 minutes of our bill and credit card sitting on the table and her walking by 10 times ignoring it, i had to go find someone else to cash us out. Just horrible service all the way around. Glad we picked there for our anniversary.....
The staff here went way above and beyond!! My daughter and I had a nice lunch and great service from Amanda. Just after leaving, my daughter realized she left her retainers on the table. We went back willing to go through trash ourselved, but the manager Tom and another staff member did it for us and found it!! They were so kind and really went way out of their way! It was hugely appreciated!
Limited food selection, ordered the knife to max medium w/ onion rings which they charge $2.45 for the o rings I literally got 7 onion rings and the burger was well done . My girl ordered smothered burger which barely had any mushrooms on it. They didnt ask how she wanted her burger cooked, but the waitress was friendly and on top of it
Was really disappointed you did away with your Chicken, Chicken salad my daughter and I have been coming there for years always ordered it, went this afternoon was told you have a new menu and its no longer on the menu. To be honest its the only reason we came there. I did order the stuffed pepper soup wasnt a fan of it. Wasnt cooked through raw peppers just wasnt that good. Now we have to search for that salad elsewhere.
The food at just about every Rocknes I go to is mediocre, and this one is no exception. The service is good here, though. Rocknes is a master of none, and serves a range of food including gyros, American (burgers, steak) Tex Mex (southern salads and I think a quesadilla) and pasta.
Kevin legitimately is the best server Ive ever had, anywhere. He should be training new hires. (Not a knock to the other staff)He was appropriately friendly and knowledgeable about the items, and was extremely fast, but still made us feel like we were welcome there. He checked in on us when needed and was on point across the board! I hope Rocknes recognizes their employees that go above and beyond like Kevin does!
We were visiting our mother and as we always do we go to Rocknes for dinner, usually it is wonderful and most likely would have been this time to , but some lady came in with a dog, its vest said service dog, but you could tell the dogs vest was home made and there was nothing we could see wrong with the lady, they said them down next to us , The dog was very quite but smelled horrible, we could not finish our meal, we spent $65.00 there for dinner and couple drinks and could not eat because of the dogs smell. I dont have anything against dogs but they should not be allowed in where there is food being served, I also beleive when it is a service dog, they should have some kind of papers from doctors stating that they need this dog and should have to show the papers ,, I am sure this was no service dog. We were very disappointed, it most likely will be awhile before we go back there.
I cant say enough about this place the burgers arent the best but the chicken fingers are amazing every single sound they have here is amazing great mixed drinks you get so many fries you can share them and theyre always very very good. And try the Reuben very very good
Total reviews rating 4.4
199 Reviews for Rocknes N Canton 2023:
Review №1
2022-04-30Food was great, atmosphere was good, and server was on top of here game with refills and asking if we needed anything and how the food was tasting. My favorite part is having all your condiments right on the table with you!!!
Review №2
2022-06-30The food and atmosphere is amazing our server was Liv she was great if your near by or traveling and looking for a great meal this is the spot!!
Review №3
2022-05-28Great food and service once we got to our table. Everything beforehand is why we won’t be back. Had it not been that it was a long work day we would have left before being seated.We came in at a 7:30 tonight and the three hostesses were continuously telling customers there was a 45 minute wait so that they wouldn’t want to stay for a table and they could clock out by 9:00. Anybody that accepted the 45 minutes was laughed at after they walked away after the hostesses said, “Why would they wait that long?” in an extremely annoyed tone.After 15 minutes people that accepted the “outrageous” wait time would get sat and some asked how it was so quick. The girls even told one group they must have misspoke when they said 45 minutes.Don’t let Natalie, Kaylee, and the third with no name help you if you stop in and they’re working. We won’t be back.Very disappointing to see as a customer. Especially since they didn’t even try to hide it.This is a photo of Kaylee slamming her head down after somebody accepted the fictitious wait time (an hour and a half before closing). Enough said.
Review №4
2022-03-21We have always been a fan of this place. Id say for at least 30 years. The salads have always been a favorite of mine but the Reuben is fantastic too. None of our family complains about going here. Just solid American type food and very consistently good quality. Prices are fair and definitely not something to worry about here
Review №5
2022-04-03Want to get a good dinner after 6pm? Dont try to go to Rocknes. They may just decide to close early for absolutely no apparent reason. This has happened to us twice now. The last time we actually ate inside they informed us right before delivering our food to our table that the menu pricing had literally just increased and that wed be paying more for our meals than we saw on the menu when we ordered. I understand that the restaurant world changed with COVID, but seriously!? Not going back to this family favorite!
Review №6
2021-10-24Very good bar food and will be back to try other items on the menu. Service at the bar was great too!
Review №7
2022-07-17In from Georgia visiting family in Ohio and had to stop into one of our favorite places. Grandpa had pot roast. Grandma had turkey club. Dad had Greek Gyro. Mom had pasta salad. Kids had pasta alfredo, hot dog and pasta. As always, it did not disappoint. Food was amazing! Service was amazing! In my book, Rockne’s Rocks!
Review №8
2021-04-07Our server Sam was fantastic. She made our first time experience wonderful. The food was excellent. The restaurant was warm and inviting... Definitely coming back here.
Review №9
2022-06-21Food was simple and delicious! Had a nice atmosphere and was super clean. We got our food fast and the service was on point. Thanks for the hospitality.
Review №10
2022-06-28I just love this place. Never had a bad experience. Food and service is always great. Love the Rueben and sweet potato fries!!