RightWay Auto Sales in Tallmadge
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Tallmadge, Summit County, Ohio, US
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Site: https://www.rightway.com/dealers...
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:10AM–3PM
- Sunday:Closed
Other Used car dealer Nearby:
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4.4 ·(199)from this place 1 mi
DON’T BUY HERE, within under a month 2 lights have came on and the refuse to fix any of it even a...
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4.3 ·(104)from this place 1 mi
Tim’s is a good place to get a used vehicle. He is very friendly, but more importantly upfront an...
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4.6 ·(120)from this place 1 mi
I HATE car shopping I would legit rather ride a Turtle to work every day than shop for a new car...
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4.3 ·(199)from this place 1 mi
My experience was absolutely wonderful Bailey was my sales person and Loi Who I thought was just ...
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4.4 ·(199)from this place 1 mi
Our personal experience was a very good one. Francis was a great salesman and was flexible with h...
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4.4 ·(21)from this place 1 mi
Hit a deer with my car and was in need of a vehical, searched for a bit, test drove a couple, and...
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4.5 ·(199)
Serpentini Chevrolet of Tallmadge
from this place 1 miWhat started off as a bad lead, quickly ended up as a great experience, thanks to Kyle (sales) an...
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4.6 ·(199)
North Coast Auto Mall of Akron
from this place 2 miMatt was extremely helpful for my first time purchasing a vehicle on my own!!!!! We went through ...
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4.7 ·(199)from this place 2 mi
Perfect Auto Collection perfected my experience and exceeded my expectations. I would recommend ...
RightWay Auto Sales in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Go see my man Josh Honeycutt! He was great out of the Akron store. He worked swiftly, and was able to get me into a car! I’m pleased with Rightway and the way they conducted their business. All staff were friendly and very knowledgeable. I do again want to give a shoutout to Josh Honeycutt and his crew
Experience was great thanks to Tracy. Didn’t step away at all thru the process and the service is beyond great. I will definitely be recommending Tracy and Right Way to everyone I know looking for a better car. THEY HAVE OPTIONS! They will do everything they can to get you into a car regardless of your situation, and like me they’ll make you’re experience great.
I recently bought a Chevy equinox for RightWay and I can honestly say it was one of the best experiences I had! The whole Team was AMAZING! Treated me with the most respect and helped me get exactly what I wanted!! Tracy was very friendly and personable I will definitely do business with her again. The management team Rob and Kevin where also very friendly and helpful especially when I told them I wasn’t leaving with out driving my new car off the lot to wait for the bank to accept the loan when I didn’t have all the paperwork I needed they worked with me to get me exactly what I wanted. I never had a easy such an easy fun car buying experience they really took it another level making me and my kids feel apart of everything! I will definitely buy from them I strongly recommend anyone looking to check them out.
Came in after other dealerships tried to put me in something I didn’t want. Justin sat me down and had me taken care of in no time and put me in something I actually wanted. Probably the only car salesman I’ve ever seen that actually listens to your needs in a car. 10/10 recommended coming to see Justin!
TRACEY!! Definitely helped me out a lot! She definitely has a huge heart and will work with anyone! She was amazing helping me out cause I walked in not having a clue in the world. It was my first time buying a car own my own and she made me feel comfortable and sure I made the right decision! I recommend working with Tracey! 100/10 great personality and amazing customer service.
Rude Rude Rude!! We went in to ask about SUV’s and pricing asked if they could give us info .The “salesman” was annoyed by us asking about cars and made a rude comment saying yeah if you can get approved. Considering I have cash shouldn’t be hard. Went over to the aka manager who was behind a desk didn’t even know about the cars I was asking about both guys huffed having to look it up. Not worth anyones time! Don’t go to them unless you want to be treated poorly
Tracey Austin is the best! My husband and I traded in a vehicle we had gotten from rightway two years ago thru her, and traded up to a vehicle 4 years newer! Tracey is so friendly and a wonderful sales associate! She isnt pushy and is willing to do whatever is needed to work with you to make sure you have the vehicle that fits your needs! Thanks Tracey and the whole Rightway team! Highly recommend!
Out of all places the wife and I have gone to, we come across RightWay Auto Sales with the assistance from Tracey Austin. Tracey and Robert both did everything they was able to, to make things happen for us to get into a more reliable vehicle. The service and assistance was amazing. Need a place to get a vehicle from, then make your way here and get with Tracey Austin. Thank you again RightWay Auto Sales for helping my family out.
I was so happy to get my 2019 Chevy Malibu they were attentive and fast I was in and out in a hour and a half they even let me drive it home same day. Very satisfied with Maia at the tallmadge location.Follow up after a year my check engine light is on and my coverage is up so I’m paying out of pocket to get it fixed smdh waste of money!!
My sales consultant Justin was amazing. I couldnt be more pleased with the outcome today. I had my doubts about getting a car with the credit I have. Im driving home in a super nice 2017 Nissan sentra this afternoon. Thanks Justin for making this all happen for me. You are my favorite person!!!
I worked with Tracey to purchase my new car. Everything went really smooth and she was really polite and understanding the entire visit! She didn’t make me feel rushed to make a decision nor did she try and force me for the purchase! I am really happy with my car and if you happen to go to Right Way in Tallmadge be sure to work with Tracey, and refer her to friends and family!! Thanks Tracey I appreciate you!
My wife and I had a great experience! We went just to see if they could help us out and we left in a 2016 jeep renegade. We couldn’t be more excited we finally have a reliable car for the family. Tracey was awesome she made sure we could afford it before making any decisions we are now on a path to have good credit.
I was having a very terrible time trying to get a car but then I found rightway automotive credit. My sales consultant Justin Sahli was amazing he told me Im gonna have you in a car today and he did. So polite and definitely very knowledgeable in his job. I give that man and rightway 5 star rating. Thank you again.
The guy I dealt with was nice but other then that it is extremely sketchy. I drove an hour and half to look for a truck (by the way they don’t have prices on them until you start signing paperwork) only to be told I need 4000 dollars down at least. At that price I can find a decent used vehicle at another dealer. Don’t go here their vehicle buying “program” is a giant scam just out there not to help you, but charge you 25%+ on interest. No one is trying to help you with them terms.
I recently purchased a car from Rightway with help from Tracey Austin! Rightway helped me get a vehicle when others wouldnt. Tracey Austin sold me my new vehicle. She made the process really simple and explained all details very well. Tracey took time to answer all my questions. She is great at her job and will make you feel welcome! You can tell Tracey really cares about you not only as a customer but as a person. Tracey has sold not only me a car but two other people I know a vehicle. If you are looking for someone to truly help you get a vehicle no matter your situation, go to Tracey Austin at Rightway in Tallmadge. There are a lot of car lots that say they can help you no matter your financial situation and you find out thats not true. Rightway will work for you until they find a solution to your financial situation so you can get into that new car!
Best service hands down. Tracey Austin is wonderful! She explains any question I had and made sure I knew everything i needed to know. She definitely is the best. She also taught me a little while I was there. Will definitely be returning. Tracey and her team is Awesome!
Tracey is TOP and the BEST OF THE BEST. She’s always so sweet. She makes sure she gets you in the best for the best. She doesn’t BS you she tells you straight up and makes sure you are comfortable with the vehicle and allows you all the time you need to think. She’s not pushy at all. She works with you and she treats you like family. Tbh all the sales people are great but Tracey? She is one of a kind. 5 stars ❤️❤️
Tracy was really easy to work with ! Very professional and right on top of things.The car l got is irrelevant. Its how your treated there...The place as a whole had a friendly vibe and kinda gives you a sense of like their your friends. Very easy to talk to. ln my opinion,its one of the best dealerships Ive ever been to!!! A+
Had an appointment, waited almost 2 hours past or appointment time, saleslady was extremely busy and frustrated and kind of rude. Tried to give a vehicle we didnt want, then sent us home promising to call the next morning... After multiple calls, multiple days later, we decided to visit their Cleveland location... Completely different atmosphere... Was in and out with a truck we wanted in about 2 hours!Make the drive to Cleveland!
I just came out of bankruptcy and thought I was going to have to settle for something old with alot of miles to start off in. Tracy Austin had a program ready for me. She sent me home in a 3 ye old vehicle with just 72,000 miles. And the interest rate was not the worst in the world. They include 2 yrs of oil changes, and 1 yr of roadside assistance. It was a very pleasant experience.
I didnt think I would get approved for a car, especially with my poor credit. However, Stephen, was great. He worked to get me a good, reliable car that I could afford. I am grateful to him for his understanding and work to get me the car. I recommend Stephen to everyone. He answered all my questions, and is great at helping people.
My family and I bought a mini van from this company. They have been absolutely great with the purchase and repair up to this point. I bought it in the beginning of Oct 2019, they repaired a few things in the coming weeks with no problem. I requested for them to look at it in Jan or feb because it wasn’t shifting right. They did look and said it was fine. My warranty was up first week of April. Second week of April an engine light pops on and the code was for the torque converter circuit? I made the call and they decided to look at it saying our warranty was up so they would see. Technically they were right. So they split it with me, which like I said, technically they didn’t have to. Right Way split the cost of a new transmission with me which was about $700. At first I wasn’t happy but after I thought about it I really appreciate them helping as they did, then they let me put it on the back of the loan. Thanks again to Right Way for being generous and meeting my family half way!
Went in to this place nervous and with low expectations and left with joy and appreciation. I walked in after a pre-approval online and Justin was my salesperson. After about an hour he got me a test drive, a ford fusion. This was right at close, i let him know i dont do fords. So he scheduled me to come in the next day and Robert fought like hell to get me the truck i wanted but my credit is... Ok. They still managed to find a 2013 jetta for me to test drive. If you were to tell me 5 years ago i would be driving a jetta today i would call you crazy! But you know what... I absolutely loved it! So much so that i bought it lol. Justin is #1 and Robert will do everything in his power to get you what you want. Rightway Auto is the Rightway to go! Ask for Justin hell take care of ya!
Me and my boyfriend went to Rightway located in Akron, Ohio where we were scheduled to meet with one of their sales consultants Tracey Austin. The atmosphere was very mild and calm, Tracey herself was very prompt, honest, and thorough regarding the entire process of getting a new vehicle. As far as Tracey and her approach as a sales person she is fantastic! As she is able to connect with customers and individuals and not just an asset in her pocket. I appreciated her timeliness and her ability to remain truthful, responsive, and respectful within her position at Rightway. The 4 stars is due to malfunctions that were also quickly recognized and put into top priority when resolved. Although I had to reach out on my own a few times, I would have to honestly say that I am pleased with our experience with Rightway and would/will be reffering them to anyone who is curious about our new vehicle.
I had been to several places to get my first car, and they all rejected me for having NO credit. This was my last stop, and I really thought I just wouldn’t be able to get a car. They found a way, and not only that, explained everything to me in great detail. They really have your best interest in heart, and are unlike any other car dealership I have been to. No matter your circumstances, I would recommend this place highly.
My husband and I have had (like many people) a few bumps & bruises in our credit history. We went in today, and I fully expected the used car dealer run-around, bait and switch tactics and thought Id hear We cant get you into the SUV you want, but heres a 10 year old sub-compact with only a $500/month payment!BOY was I surprised! We were treated with dignity and respect, and above all, they got us into the vehicle we wanted, with a quite manageable monthly payment. I cannot say enough about this organization! Most likely the BEST car buying experience Ive ever had. Thank you So Much Steve and company!
I went into RightWay Auto on a referral with the intent of leaving in a new SUV. I did just that. With the help of Tracey Austin and the staff,I was in a SUV that I truly like. Tracey REALLY knows her profession well. I cant thank her enough.So with that being said,if you want a vehicle,go see Tracey Austin at RightWay Auto.#IMROLLIN.
Where I bought my car. Good service friendly people. Went back and bought a Ford Flex 2015 Thanks to Tracey Austin helped me and choose a beautiful 🌞 Blue SUV what a surprise I had today 8/3/19. Congratulations on a wonderful ride and Saving on financing and low monthly payments.. No doubt Ill buy another in 2 years ..
My husband and I needed a vehicle right away. We’re both working and have two young kids in school and a toddler at home. I heard an advertisement on the radio and decided to look them. Once I did I scheduled an appt to go in and Tracy was extremely helpful. At first she tried to get us into a car but then I told her we were looking for something with 3 rows. She was able to get us into a really nice van without having to put a huge amount down. The entire staff was really nice and definitely helpful. I’d definitely recommend them.
Do NOT get a car loan through these people unless you literally have no other options for yourself. Take the bus for a while if you have to and save up. These people are con artists. I was offered a car for $6,180 if I also put $2,000 down. The car payment each month were about $250. Not bad right... but the interest rate wasnt being shown to me so i did the math myself. $250/month for 5 years puts me at about $15,000 Im actually spending on the $4000 owed on that car. Always do the math. DO NOT GO HERE. Theyre not there to help you out In your time of need. Nobody that wants to help you gives you over a 50% interest rate. Thats highway robery.
My wife and I have terrible credit, and have been trying to get a van for two years. We have 4 kids and our minivan was falling apart. By the time we found Tracey we were defeated. We actually almost went home. We were literally two hours from home trying to find something. We were sitting in chair talking about our options and feeling really down about our situation when Tracey said “stop talking like that, we are going to find you a van”. Those people put in work for us. If they could’ve seen the looks on my kids faces when the stepped into their new van. Priceless. We are the proud owners of a 2016 Dodge Grand Caravan with a 2 year warranty thanks to Tracey and her team. They were short handed and still made it happen for us. Thank you guys!!!
I wasnt sure what to expect, not having the most ideal credit. I worked with Tracey A. and she was able to get me into a vehicle that I can be more then proud to call mine! The whole car buying experience, here at rightway, was worth more then a 5 star rating. Thank you again Tracey for helping me get the car I wasnt expecting! I will be sure to do business here again.
I went in not expecting much because my credit isnt as good as it could be. And Ive been turned down before. Tracey Austin worked hard for me and got me approved. With payments I can afford. Now Im working on reestablishing my credit. And I love my little red Spark. Thank you Tracey and Right way Auto Sales.
Simply amazing ‼️ Highly recommend I been looking for a new car for a while I decided to check right way out before I was going to be like forget it I’m done looking for a car I thought it was going to be a waste of time considering what I been dealing with with the other car lots but I’m so glad I came here🎊 Tracy Robert and Brandon thank you for your amazing Work and service. Tracy and Robert thank you for trusting me
Ameer was great! He is truly professional and sincerely cares about customers. He made sure that we got a great deal and that we were happy with our 2016 Dodge Grand Caravan. We are very happy and never thought we would be able to get a newer vehicle like this. Thank you Ameer and Right Way!
So glad I read the details in the financial agreement before I kept signing!! Was told I would have a 24month loan on a car that was $4,995 then when it came time it was switched to a 54 month loan so I would have paid $13,000 for the car!! This place wouldve drained me on a car that was 10 years old! Buyer beware of the fine print with these guys!!
It was right for my daughter being served..yet after arriving with her indoors I was not greeted even after walking entire lot coming inside again. I would not buy for that reason. Nor did anyone come to the lot to inquire or serve me. Would rate negative stars of so
Now this is my personal experience so I can’t speak for everyone. I went to two different car lots before I went there today and I was told this and that only to be told I need 4000 down. I told the lady I wasn’t on my job that long she said that’s fine but she tells me my down payment was based on that and other things. They didn’t help me I don’t know about everyone else but they didn’t treat me like the website said they did. I made sure before I came up there I let her know everything about my background she still said come on up as long as you make over 1000 a month you will be fine. Wasted my time they really did but I’m sure they have good outcomes with other customers just not me.
Today I went to Rightway Automotive Credit, and I can say with great dignity that Im very pleased with the car I got! Kendall for sure helped me 100%. I was looking to put $800 down, but with my insurance issue I got to put even less down, thanks to Kendall and his manager! If you need a car I definitely recommend here, youll get the best deals! Ive never been so satisfied 😬 Thank you so much, once again!
I GOT MY ROGUE!!!!!!!While sitting with Tracey signing the last few papers I reminded her that about 2 years ago she told me that if I did what I was supposed to do withy credit, then I would get the Nissan Rogue that I wanted.. I didnt believe in myself then but GUESS WHAT?!Just like she said,I GOT MY ROGUE!!!!!Right way Auto was the right way for me. It might be the same for you too!
I wanna give a big shout out to Ameer ✊🏽 With his relentless efforts for three days straight to never give up on my difficult wishes we finally came to agreement and I couldn’t be happier!!!! I highly recommend anyone who goes to here to speak with him! He’s very polite professional and makes sure you leave happy above anything else! You got my vote #1 salesman 💯 and I want to give a special thank to Kelly if it wasn’t for her, non of this would never have happened... She worked with me when no one else did! I have no credit whatsoever but now thanks to her I can start to build my future by starting with my credit! It was her advice that steered me in the right directions for the right choice to make for my family and put me in the best situation to build and have a new car... She worked with me on the down payment and she found me the cheapest possible insurance!!!!!! 👀 I just can’t express how grateful I am to have found a dealership that’s NOT OUT TO HURT YOU BUT HELP YOU! Right way was definitely the right choice for me and I thank all of you in there ❤️
RightWay was awesome. Issac, our sales rep was very helpful and gave us great advice. We ended up leaving with a great car for a great price! He gave us very detailed descriptions of what to expect. Very happy with our experience, will recommend to all of our friends and family.
My boyfriend and i recently bought a car here. We were honored to have Tracy as our sales person. She is awesome, made us feel like part of her family she was workin with. She never showed doubt or hesitation. We wld recommend her 24/7. She absolutely made the process hassel free and comfortable. Usually buying a car takes days sometimes but here and with Tracey, it felt like 5 minutes. Somehow she just knows what vehicles a person wld like because we put our trust in her to pick a good car and nice style and the very first choice was the one for us. We didnt even bother looking further. The pricess was phenomenal and Tracey was honorable and pleasant. We will never go to another car lot again. Always Rightway...always Tracey.
This place is by far the WORST car dealership i have ever been to. About a year ago i bought a 2013 VW Passat from them. very first day i had the car i have had issues. Tracy is the one who sold me my car, not only did the car have stains and dents that i was promised would be fixed that never were but my first car payment went missing as well. It took almost 2 months for my paperwork to go through so I was suggested by the dealership to make my payment to them since my loan hadnt gone through yet. Next thing i know the company my loan is through was calling me asking where the payment was. They told me what Right Way told me was wrong and i should have never gave them a payment, which was missing all the way up until the day after i spoke with the corporate office. In the last year i have had to replace tires, the battery, hoses, brakes and many other things. I should NOT be having this many issues with a car ive only had a year. The most recent issue was that i was hospitalized for a week, when i was released from the hospital after being diagnosed with kidney disease the car would not start. I had to have the car towed and was later told that there was a 3rd party device on the car from the owners before right way and they had deactivated my computer even though i have made all my payments. Right Way refused to pay $130.00 for this even though this device should have been removed before i even got the car. I called Tracy and asked for help and just like every other encounter she was extremely rude and confrontational going as far as to say Its been a year its not our problem knowing that she sold me a faulty car. This car was the biggest waste of time and money and i have never in my life felt so mistreated as i have by this company. I am advising you and i will be advising everyone i know, DO NOT BUY A CAR FROM HERE.
Tracy helped me find my car! I am just now starting to build my credit and was afraid I was not going to find anything I liked or wanted but Tracy made sure I did, my mom and I both say she made this the fastest process for getting a car! She has given both of us a lot of advice and made sure I walked out that car lot happy!:-) I officially call Tracy my “Car Mom” and I have a few people in my line ups to come and visit her at The Right Way! THANK YOU TRACY!:-)
Isaac was a great person to work with. He assured me that he would be able to help us get a vehicle. I have to say it was the most honest experience Ive ever had with a car salesman. I never felt like i was being hassled or haggled.I definitely will recommend RightWay Auto Sales to my friends and family, most importantly I will ask them to speak with Isaac.Shanon Hyde
I had just experienced a repossession and was in need of a vehicle to get me back and forth to work. I had a small down payment and needed something reliable not just for me but for my kids and Tracey Austin made it happen. I was in a car within 3 hours tops. She really tries to make sure you leave the door satisfied with the decision youve made and with no questions left to be answered. She also breaks down your credit report for you and gives very good tips and advice on how you can improve your score both through Rightways 3 step program and with things already shown on your credit. I highly recommend. If you not only need a car but also a place that enables you to build your credit, Rightway is the right way to go.
I love this place. Tracey was awesome she got me into the vehicle I wanted and gave me a great warranty too! Very professional, helpful n a great person. They truly r there to help n do a great job. Thanks Tracey n Rightway. Im adding to my post because unfortunately my car was in an accident n was totaled. It was a very trying time for me and I was not sure what was going to happen but Tracey as always was awesome. She told me to come in and she would find a way to help me and she did help me very much so. I cant say enough about Rightway and the people that work there especially Tracey. I will always be a lifetime customer. Thanks again Tracy for all of the help and everybody there on the Rightwsy team!
Bought a car Saturday 9/7 from Kendra. The car had a check engine light on, which i signed papers that they would fix that NO Matter what. Drop the car off Monday 9/9 give them a list what is wrong with it, manager said she is ONLY fixing the saftey stuff. Picked my car up Thursday 9/12 didnt even have my car for 4 hours and the check engine light comes on again, theres smoke coming from the hood. The gasket that they just fixed popped and is pouring out oil. Tried calling no answer. Now broke down, but suppose to have road side assistance but was never given a number to call. WHAT A JOKE! SO NOW WHAT DO I DO????? I WISH I WOULD HAVE NEVER OF GOTTEN A VEHICLE FROM THIS PLACE. VERY POOR CUSTOMER SERVICE.
DO NOT DEAL WITH THIS PLACE.Wrong Way Auto Salvage should be their name.They put me into a newer car. Well it turned out to be a pile of junk. Not even 2 miles down the road check engine light comes on. It needed gas so I filled it up, then it wouldnt start. A month later $300 worth of repairs put into it. 6 months later $1500 worth work put into it because their so called mechanic put parts on backwards. Now Im faced with spending another $5000 in engine repair or letting the pile of scrap go back and ruining my credit.They beg you to rate them high on Google
Today we came to Rightway without a car and left with a car! All thanks to Issac for going above and beyond. He made the impossible to possible. He never pressured us,he was patient, and made this experience a personal one. He was honest about the process and determined to get us a car asap. We recommend our family and friends to Issac from RightWay Auto Sales. We love our 2006 Ford 500 hundred! Great features,Runs great and Affordable! Thank You,Issac! You truly made this special and I wish you the best.
I had a very relaxed and comfortable car buying experience in what could potentially be a very tense situation. Lee A. Harris made sure I was comfortable with my purchase and understood the process of repairing my credit. Glad there are still some good guys out there.
So yesterday I went into RightWay and felt like family right away. Ameer just has this personality that just makes you feel comfortable. Me and husband were involved in a car accident on Tuesday and our car was totaled. I went to RightWay scared that it was going to be like any other car dealership and I was going to get denied because I had a repo year ago. But that wasn’t the case. They have a three step program that will help me build my credit. Thank you RightWay And thank you Ameer.
They help you restablish yourself but at a significant cost. The car they offered me was great, but by time i wouldve paid it off i would have paid more than double. The payments amounted to twice as much as i had budgeted as well, and wouldve been paying for 6 years!
Ameer was able to get us in to a NICE car right away. He was straight forward, to the point and didnt mess around. He cared about what we needed as a family and didnt make us feel bad about our credit. We have really bad credit and now werr driving a brand new 2016 car. Check them out for sure!
Very deceptive we were told payment would be one price then were told it would be almost double the first payment we were told only to find out the payment is even more than the payment that was scribbled on a piece of paper that we agreed to . All Ameer was worried about was his commision he didnt listen or care what we wanted .We got 0 paperwork almost 2 months later. The place is very disorganized they were supposed to pick up our trade over a month ago got a text yesterday asking if they had picked it up . We went to the dealership a week and a half ago to get our title the lady couldnt find it said they mailed it our temp tag expired last night and I now have to go in person to pick the title up even tho I went to pick it up once and was told it wasnt there so now I have to drive with expired tag or wait 5 more days for them to mail it which was the solution the lady at the dealership had when I told her we needed title and tag was expiring at midnight. Would not recommend them even if you are desperate.
I went in recently to get a car, unfortunately at this time it didnt work out but Alexis and Isaac really tried hard to get me one and for that I am very appreciative! I would definitely recommend RightWay to any body looking for a car and when I get my things in order I will be going back. THANKS AGAIN FOR EVERYTHING!
I walked into Rightway and immediately felt a positive vibe from the handsome, friendly and very professional salesman, Bryce.I was concerned about my credit and what, if anything, they could do for me. I had visited a couple of other dealerships who advertise programs for people with poor credit and didnt receive the personal attention like I did at Right way. Bryce spent time not only explaining ways to help improve my credit but the best part of it all is that they worked their magic to get me financed in a much newer and nicer car than I could have hoped for. Im on the road to improving my credit and creating a better tomorrow and Im hopping in my sweet new ride to take that trip!Thanks so much to Bryce and Rightway for making it all possible!
I purchased a 2014 VW CC from Rightway. I have debated whether writing a comment was a good idea, but here it goes. So I took the car to them due to when they sold me the vehicle Ammeer (a worker there, his desk is the first one to the left when you walk through the main doors) he told me it was a censor and that was why ALL the lights were on the dash. He convinced me that it was an easy fix. So I took the car back to them and they had the car for 2 days. I get a text message from Amear that stated they found out the issue was a censor. I was confused because we already knew it was the censor and they were supposed to have ordered the part to have it be an easy fix. So they give me the car back and tell me I need to bring it back when the censor gets there. So about a week and a half later he tells me that its there and I can bring the car back. So I take the vehicle back and they told me it would be a few days. After THREE WEEKS they finally tell me its done and I can come pick it up Monday after work. Then Ammear texts me and said that the tire has a bump in it and needs replaced so I turn around and not go to pick it up because something else was wrong with it. So I go from Medina Oh to Tallmadge Oh to pick it up the next day. I go to pull of the lot and the car didn’t stop like the brakes weren’t working so I turn the vehicle around and leave it there. I called Kelly in the morning who is the boss of right way and she said that she will send it back to her guys after Kelly and Ammear both stated that the car was 100% done. So Kelly calls me yesterday and tells me that the vehicle was driven by 3 different people and they said the car is perfect. Yesterday I drive off the lot and the car is making a horrible loud sound, it was coming from the front of the car, I decided to take the car to NAPA and North High Auto inWadsworth. They BOTH told me that the wheel Barings are bad. I call Kelly this morning and she tells me that they cant bring my car back in. I am outraged by the lack of customer service any of those people working there have. If I could I would get out of this loan ASAP and still debating whether I need to get a lawyer because I was almost hit pulling of the lot on Tuesday when the vehicle didn’t stop. All in all Kelly said that basically she didn’t believe me because the other people drove it. Well unless those people are incompetent and or lack of hearing. Anyone would have noticed the LOUD sound coming from the breaks and or feeling the Barings because it is so bad that anyone would notice it. So the mechanic shop is calling Kelly today to get a copy of the warranty to see if they can fix it and have it be covered. I will keep this review updated as this progresses. But overall DO NOT BUY A CAR FROM RIGHTWAY. Ammear is a liar for instance he was supposed to fix the plastic piece underneath the driver seat. He was texting me as he was fixing it and he said on his last text that he got it and it was securely fixed. Those were the exact words. I just noticed this morning all this man did was shove the plastic piece underneath the seat and did not fix a dam thing. This is my first car loan and I am so furious with these people that I am still considering hiring a lawyer because they risked my safety when the brakes did not stop as I was going into traffic. What if I had a kid in the car and was hit due to their lack of customer safety. I will never purchase another vehicle from them again and in 2 years I am done with this place. I can’t believe the customer service here and I cant believe how Ammear sold me a bunch of BulL. So do not buy from them you WILL REGRET IT!!!!UPODATE***** 7/22/2019: i RECENTLY GOT AN OIL CHANGE BECAUSE I DIDNT TRUST RIGHTWAY. THE TIRE THAT AMMEAR SAID HE REPLACED DUE TO A BUBBLE. MY UNCLE TOLD ME NONE OF THE TIRES ARE NEW SO OBVIOUSLY THEY DIDNT REPLACE IT. NOW SOMETHINGS WRONG IN THE TIRE, IVE DRIVEN THE VEHICLE LESS THAN 3K SINCE MY PURCHASE DATE. MY QUESTION IS HOW STUPID CAN A SALES PERSON BE AND HOW STUPID CAN HIS MANAGER BE AND HOW STUPID COULD THE MECHANIC BE?
DO NOT TRUST THEM. NEVER buy a car from these people. Wish I could give 0 stars. I tried to give them the benefit of the doubt, but now Im over it. They just want to get you in a car and push you out the door, I realized that when they kept trying to put me In cars that I didnt want. And I swear the girl who sold me the car didnt pay attention to a thing she was doing because They screwed up my paperwork multiple times so I had to go in to resign documents TWICE. And because they didnt put the correct vehichle information in the first place, they raised my payment amount by $50. Ive been trying to make my first payment since August 24th, Now, here I am, 3 days before its due and the bank im supposedly getting financing through still has no record of an account for me. They must not want to get paid for this car. They start off super friendly and nice but get an attitude when you call to tell them about an issue youre having, AND they NEVER call you back - Ive always had to call back multiple times. I was literally desperate and needed to get a car, if I knew better I would have waited and leased something before I dealt with this BS. I would have continued to uber around if I knew they didnt have theyre sh*** together. Worst excuse for a car dealership Ive ever dealt with.
Bought a car there. the bank denied my loan 4 days after they said I was approved. Then they got me approved by a different bank didnt tell me none of these information. They called me back in to sign paper for that bank. Told me that they just sent my info to wrong bank. They said I had sign my paperwork Electronically. I asked for a copy of what I was signing they said I was just signing the same papers as I did before when I got loan for the vehicle and they couldnt print them out that day. 23 days later I found out this info because I noticed my due date for car was changed when I received the bill to my car loan. I called them to get the bank to changed my due date. They said they couldnt. I called Parma office and talked the Manager there. He said that they Reimburse me the money that I paid to get my due date changed. that was 2 months ago and Im still waiting on my 28.00 check!I dont give them any Stars! They suck as a company!
My wife and I visited the Tallmadge Ohio location in August of 2019.We were told that they could put us into an automobile regardless of our circumstances and our credit.Believing that, we proceeded with the purchase application.2 weeks later we received a letter in the mail informing us that the finance company wanted proof of employment.We called the store to get clarity on the letter because we had already received 2 denial letters from 2 different finance companies. No one ever returned our call.The denial letters kept coming. Almost a month after visiting that location, we finally reached the store Manager. She was cold and non caring in her response to my request to stop running our credit. They only ran it to 6 creditors she said.Consequently, I reached out to corporate office and was told by her boss, in so many words, thats the way it goes.After reminding them of the commercial guaranteed financing or receive a $200.00 gift card,I was toldWe had you financed but you didnt comply with the finance companys request for additional information.I plan to go public with the deceptive nature of this organization as well as reporting them to the better business bureau and the Attorney generals office for investigation.I dont recommend this company to anyone who is shopping for a car.
I had the most amazing experience thanks to tj smith !! I walked in with a negative attitude thinking I wouldnt get approved and an hour later I was walking out with a Nissan Versa (which btw I LOVEEEE!!) he was confident in his job and fought to get me approved. Go see him if you need a car because he will definitely help you get one. Thank you again !!
If I could give NEGATIVE 5 stars I would!!! Do NOT !!!! purchase a vehicle from here! The cars are rusted out and come with extensive damage that they do not fix before selling! My tire almost fell off the same day I purchased the vehicle. The check engine light came on two days after I drove off the lot (they turned it off to get a sale). Since October my car has been in the shop 6 times! The emergency break fell off while driving! The power steering is going out! The engine now has a cylinder 6 misfire! And I can’t pump more thabb$10 of gas at a time bc it shuts off every 30 cents! I believe they purchase cars damaged in floods down south and resale! It won’t run and rightway lied and told me they’d cover it and didn’t! The manager Brad hung up on me and the staff Tracey showed no concern for my car troubles! The mechanics there are mediocre at best! SAVE YOUR TIME AND MONEY!!! I’m contacting lawyer Laura McDowell who has sued them before and won!
I see Nothing but fake reviews.(anyone with 5 or less reviews the account was made to boost their google rating) Fiance purchased a car. They hung up on her. Wont help. And literally told her she Purchased a lemon (from them) and that theyd be happy to reclaim it and put it back on the lot.(engines locked) wanna buy a car in the Akron area... Jokes on you.Edit: PLACES LIKE THIS ADD TO THE ECONOMIC DOWNFALL OF A CITY.
Disrespectful received text from ameer on my personal phone telling my husband that he shouldnt be telling them how to do their job; When we dropped are car off wednesday on may 15th at 9am and didnt receive our vehicle back till friday may 17th and my husband called before receiving these text just to have a progress check on the vehicle and after all of this they didnt fix the car a single bit they were suppoused to do an oil change and never did; Makes me think that the 3 days they had our car that they let it sit in the parking lot and did nothing but reset codes in the engine computer
Issac was my sales guy, hooked my wife and I up with a deal we had no idea we would ever have the opportunity to take. With little credit a pos car and $200 down, we drove off the lot in a 07 Chevy Malibu the same night. We are Very appreciative of his patience and hard work. Hes a great young man, with an amazing future at only 21. Good job Issac! Thank you so much
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4.4 (199 comments)
Review №1
2022-01-08Came here not knowing what to expect since Ive been turned down by other dealers for having another loan (car was totaled in rear end collision and going through the process for GAP to pay the rest of the balance off) Tracey and the group here made it a very easy process and was able to get me in a 2018 Kia with extremely low miles. I absolutely love it and will recommend RightWay to anyone looking for a vehicle.
Review №2
2022-02-28Came in not sure what to expect. Left very impressed how much they work for the customer to get them in a car. Miss Collins who worked with me was courteous and very enthusiastic about what she did and how well she did it. She put my mind at ease right away. Went over everything so I understood. Very comfortable car buying experience. Thanks for the great customer service.
Review №3
2022-04-26We just purchased a Ford Flex from RightWay Auto Sales. Everything from start to finish was great! We never felt pressured into something that we didnt want. Tracey and Robert were straight forward with what they were able to do for us. Car buying made easy and enjoyable the RightWay! After 24 months of on time payments, well be able to upgrade to a new vehicle with less mileage if we choose to. Unbelievable warranty as well. We definitely recommend RightWay Auto Sales. If youre not eligible to get a vehicle right away, theyll help you get your credit on track and work with you to get to a place where you can get vehicle. Thanks, Tracey and Robert! We appreciate you both!!
Review №4
2022-08-21THIS IS THE PLACE! ask for Josh! Hes our favorite! They all treat their customers with so much respect and loyalty, there not just here to sell you a car like all the other places, they make sure its perfect for not just for your budget but your family 💙I came in with such low credit and only 1k and Josh made it happen!!!2018 Nissan!!!!If we even knew there was people out there like them we would have came so much sooner🥰🙌
Review №5
2022-04-06Tracey is awesome. I love her. She got me the newest car that Ive ever owned and Im loving it. Im so happy that I went to RIGHTWAY. They are truly amazing on what they can do for people. Thanks again Tracey
Review №6
2022-08-23Tracey Austin is awesome! Worked with us to get a 2018 Toyota within a reasonable amount of time all while explaining each step in the process to make us feel secure in our purchase! Thanks again Tracey!
Review №7
2022-05-27Justin worked and the team worked their magic and got me into a vehicle when no other dealership could. I would 110% recommend them to anyone to check them out. The whole team are friendly and fight to get you into a nice vehicle. Thank you such guys
Review №8
2022-06-23Tracy Austin and her team is past amazing!!!They go above what normal dealerships will do to get you in the vehicle that you want while advising at that same time that credit needs to be rebuilt. They have earned ALL our business and recommendations! Thank you all so much! We will be back!!
Review №9
2022-05-09Someone told me that if Tracey couldn’t get me in a car then no one could.. and when I tell u she didn’t stop until she did I MEAN IT!!! She is amazing and so is the rest of the staff there.. If your not at RIGHTWAY then you went the WRONG WAY!!! I’m so happy to have done business with Rightway!!! She also will provide you with all you need to know to get your credit back on track!!! THANKS AGAIN❤️❤️❤️
Review №10
2022-07-16I had negative equity on my Maibu 2015. I thought I would have to get a old car and roll the payment. But Tracy was able to get me financed for 2020. I a brand new car! Im so happy for my experience!