RightWay Auto Sales in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
Site: https://www.rightway.com/dealers...
- Monday:9AM–7PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:10AM–3PM
- Sunday:Closed
RightWay Auto Sales in other cities:
My experience at Right Way Auto was one of my best experiences in car buying. Everyone was friendly, professional and made you feel welcomed.I did not think that I was going to be able to get a vehicle due to my circumstances but Lakesha told me to have faith and ask me if I trust her, I said yes. I signed the Test Drive paperwork and I drove my vehicle. I learned many lessons that day and I am grateful.I am grateful for Lakesha and the whole Right Way staff. If you feel down on your luck and think that you can not get a second chance, try RightWay Auto. I came there with the belief that I was going to be turned away but, I drove off the lot with a second chance.
Lakesha was a great person to interact with and she made the whole situation comfortable while also being informative. She got me into a car same day and explained everything rightway offered to make sure I wasn’t left feeling like I was taken advantage of . You need a car I suggest this rightway and her
Lakesha is your girl . Come in and see her . She went above and beyond to get me approved for a car today! The staff is so welcoming , feels like family the moment you walk in the door . Come in y’all , they helping everyone no matter your situation . They find a solution. Tell her Christina sent you !
I had just recently sold my 2004 saab 9-5 after having trouble with it , was struggling to find a good dealer ship that has a good deal and I come across right way and I had the honor of working with Lakesha she is very Outgoing and helpful and I recommend anyone looking for a good car to go to right way
Lakesha and Rightway were great. Walked in thinking this wont happen, and they made it happen. Keesh took time to make sure I understood and things were properly taken care of. When your in need of a vehicle, little short on, or credit not so well. Rightway finds the deals for you. Thank you Lakesha and Rightway for getting me into a 2019 Malibu.
Rightway in Parma TRULY cares about PEOPLE….not just making a sale. Lakesha “Sharee” Stewart, Shunita “Shun” Shields, and Eric went above and beyond to ensure my loan approval was processed….EXTREMELY IMPRESSED with their compassion for making a positive impact in people’s lives. The car that was purchased fit the monthly payment and is a VERY nice to drive. Thanks for everything!!!!
A HUGE shout out to the most AMAZING PLACE!!!! this team went above and beyond for me!!! I was hesitant but they exceeded my expectations and gave me and my kids the best thing I could ever ask for!!! Lakesha is the direct person I worked with and could not ask for anyone better! Shaunita and Eric are amazing and I am so grateful and thankful for you guys helped me do!!! I am soo eternally greatful and so are my kids!!! Everyone needs to come here and check these guys out!!!!!
Went to this place with my fiancé with VERY little wiggle room to be approved for a car this was my third choice after getting turned down from 2 other dealerships we left with a 2019 Ford Fiesta ! With only $500 down ! If you go here please ask for Sharee!! She did not give up and made sure my family left with something nice to ride in!
Rightward auto and Lakesha is truly a blessing after being denied at so many other places or told we couldnt get what we wanted we came here and not only did they get us approved but we got a 2019 GMC truck with 3 row seating like we wanted and needed they worked hard for us and we got exactly what we wanted and what we thought we couldnt get believe the hype Rightway is absolutely the way to go I couldnt Thank them enough ❤ Rightway makes the impossible possible and Lakesha is everything ❤
Sales Consultant, Lakesha Sharee Stewart, gave me the best experience investing in a vehicle that is safe, reliable, cute, new to me and up to date. I’m very happy with my overall outcome today as of 1/27/22. I’m a very happy customer and I HIGHLY recommend anyone looking for amazing cars , trucks, etc to Ms.Stewart. Thank you so much for everything you’ve done for me and thank you RightWay cause this is the right way !
I am giving 4 stars instead of 5 stars due to a couple concerns . I can say my original salesperson was great her name was Lakesha she made sure I left in a vehicle that day which I really appreciated because I was in need for a new car and it was a pretty good down payment ! My only problem I have with them is I can’t trade my car in until having it for at-least 2 years I have had my car for only 4 months now and I already had a few problems my first one was my windows stopped working so I was stuck with one of the windows down in the cold for at-least a month straight , I also found out there was a internal gas leak that was very dangerous to drive around with and I wasn’t aware until the smell had got strong and the first mechanics told me I was safe to drive then I take the car back in and all of a sudden it is not safe to drive and they said my gas was spraying everywhere I was putting $50 in my tank almost every day I got lucky and right way paid for a rental which I was very happy about !! Then another problem popped up and now I guess something about a axel is broke and with it being broke and I didn’t know my car drifted me off the road luckily I gained control but it’s just upsetting because I am without a car again and it has not been a full month since I just received my car back from the mechanics besides those problems they are awesome all together very nice people to work with which I may possibly be back in the future depending how much work needs done on top of everything else!
Lakesha Stewart was very helpful with getting my boyfriend a car and she was very willing to work with him to put him in a car the day we were up there. And guess what? Lakesha got us driving home in a Nissan Rouge that night! You can tell the people at RightWay care about their customers and their safety and I will most definitely be coming to RightWay to get myself a car when the time comes.
I had a great experience purchasing a car here, I did not think I had a chance of getting approved. Shunita was amazing to work with, and tried very hard to get me into a car. I am so very thankful to the staff, and I couldnt have asked for a better experience. If anyone is hesitant about purchasing a car, I highly suggest going to RightWay. Thank you, Shunita!!
I went into Rightway nervous and unsure. The whole staff was very welcoming! Shunita made sure I was comfortable and taken care of! When I felt like everything was against me, she got me driving off the lot in a 2017 Dodge Caravan! I’m so happy I decided to go there and was blessed with Shunita!
I Came To RightWay A Second Time Around 5 Years Later and Was Very Nervous About Getting Another Vehicle From Them Again . However , Shuntia made me feel so comfortable from the very moment I sat down. Shuntia made sure to cross every T , dot every I, Very professional, and communicated efficiently . I say that to say, I honestly recommend Shuntia if your looking to get a vehicle, want someone with a clear understanding, professional and does a thorough job .
I went there about a year and a half ago with absolutely no credit, very first time buying a car. I believe Lakesha helped me and she was so fast, sweet, great service, and was very informative especially since it was my first time buying a car, she explained everything to me in detail and negotiated a wonderful price on the car, she got me in a brand new 2016 Ford Escape SE model, beautiful car, it has been running great for the past year and was in perfect condition when I drove it off the lot. I love this company and it was the perfect company to buy my first car from, thank you guys.
My experience here was great! Lakesha is such a good spirit, she was able to get me approved for a SUV that I wanted & I didn’t have to go beyond my budget I had. This place is it, rather u have credit or not, first time buying or not. They will get you driving off the lot in something guaranteed.
I came in here full of anxiety because the car I had before started smoking on the high way and I had to get a new car ASAP. Right when I walked in Lakesha started to help me right away!!! We went through all the paperwork and every chance she could she would reassure me she would help me and get me a new car that same day. And she did!!! 100% recommend this place, AND Lakesha!! She was amazing and now I have a 2016 Toyota Corolla & I absolutely love it!!
My experience here was great! Lakesha was wonderful. She worked hard to get me in a car that I absolutely love, and I was grateful for how open, honest and informative she was. If you need a car and you are questioning if you can get approved, Right Way and Lakesha are for you. Thank you! You guys are awesome!
My hubby and I had such a great opportunity to work with Lakesha at the Rightway location in Parma ! When I say the hardest situation itself is buying a car! Lakesha was very helpful and also educated us through the whole process ! We didn’t think we would drive off with a vehicle and we were approved for a 2017 Nissan Maxima fully loaded with great payments! Please when In doubt on we’re to go please take the time on going to rightway in Parma ask for Lakesha she gets it done! The whole staff is awesome
It was a great experience here with the whole team in there. I felt like they really exceeded my expectations and helping me obtain a great vehicle they were patient and thorough in dealing with all aspects of the sale. I recommend joining the right way team especially the location in Parma. I never felt like it was just about the sale of the car but to make the customer happy and satisfied as possible with the outcome.
I must say with everything I had going on in my life I never thought Id be approved . But with all the help and assistance I have gotten from lakesha she made the impossible into reality.. I am so grateful for her and for thr whole right way family!! Great cars, service , and they will make sure to get you a monthly payment you can actually make and manage . Not like the.big dealerships that only care about making money. They actually care and want you to succeed .. love lakesha and everything they have done for me .. will def be giving them my business all the time.. 5 stars ? They deserve 10
Let me say this is the most wonderful group of people I have ever purchased a vehicle from!!! Lakesha was the best hands down!!! She did several follow up calls and made sure I was picked up and brought to the location to finish my purchase. She got me approved and in a vehicle in a couple of hours. She made sure everything was perfect for me and made the process as smooth as possible. Thank you so much for everything you have done for me and I recommend anyone who wants a car with a low payment and low down payment go see her!! The driver Curtis also made sure I made it to the appointment to handle everything!!
Robert and his people here at right way auto got it done for me when no other place would. Im appreciate everything that was done and how they looked out for me. If something didnt workout they had more options and worked hard at everything. Thank you and I appreciate everything...
Experience was AMAZING, first time car buyer extremely nervous and anxious and Lakesha made everything better. She treated me like her son. Being a 21 year old and relatively new to “adulting” she helped me tremendously . She made me feel like family, she made it seem like she cared. She was excellent. I HIGHLY recommend anyone who sees this to take my word and go see LaKesha at right way auto. You won’t regret it. I will not only be going back to LaKesha when I need another car but i will be going if i need a friend or have questions through life. She was truthfully a blessing i was looking for and could not be more grateful! Everyone go see Lakesha, not only will it be a stress free experience but also a fun and exciting one!
I had such a good experience here. The salesmen Shad is good at what he do he helped me pick a excellent car with in my budget. I was having trouble getting a good quote on insurance for the car and he let me take the car home over night to do whatever I needed to do. The next morning I came in he had done some research for me and found me a wonderful quote and right in my budget for me. I recommend everyone to go to him for a new car, hes good at what he do and he works within you budget.
Robert was great again! Customer service is still amazing. Theyre really down to earth and genuinely good people who do their best to work with you while keeping a smile on your face. I would recommend them for anyone looking to get a new or used car. I just got my second car through them and they are still doing good work.
5 stars doesnt do justice the experience my girlfriend and I had. We were in a rough situation that led to her needing a car quick and were having a hard go of things. LaKesha ended up helping her and I have never experienced such amazing customer service in my life, anywhere. To say she went out of her way to help us and make sure we got a vehicle, is an understatement. She was genuine and proved there are amazing people all around us. Not only did we end up getting the car, but we got an amazing friend as well. Thank you to you all for making us feel better and going beyond in our time of need.Matt & Kindal
The RightWay was a great decision I made. Not only did they help me get my first car but I got it at a great price. The salesman Robert worked well with my dad and I to get the car I was looking for. Im very grateful for all of his hard work and for placing me in a great car for me. Also, we were given good advice for a way to help us more financially in the future. Thank you Robert and the RightWay team.
Kesha is great!! I went in with really no expectation of getting a new vehicle. I’m in a rebuilding period of my life and I didn’t have a big down payment or the best credit score! I’ve never did this process by myself and she helped me make it happen!! I went from a 2002 Saturn to a 2017 Ford Escape in just a few hours! A
If you are looking to boost your credit score, and need a car, this is the place to go. They specialize in finding a bank to finance people with poor, or slow credit. They helped an associate of mine, his score was in the 500s!! Most vehicles are 10 years old, or younger, and all vehicles come with two years of free oil changes (all mechanical work is performed at an off site location on Madison Avenue, in Lakewood). Go see J.D. today, he is the first desk on your left as you enter.
I recommend anyone that comes to right way to please ask for my girl Lakesha Stewart, She Is Amazing. She got me approved for a 2017 and i was able to upgrade from a 2007. She got me the greatest deal possible. She funny 😄 and will get you in and out and i promise that she will try her best to get you approved and drive in something new!! Come check her out !! 😄😄😄
Lakesha was the most helpful person I have ever dealt with in buying a car. She stayed in the most positive attitude, helped me get approved for a decent car with horrible credit. She even had paper and pens and candy for my son and helped keep him occupied during the long journey. But I definitely recommend everyone to go see her!
My daughter came in was not expecting to walk out with a SUV. Great job Lakeisha,Rob, and Mike you made great teamwork. She needed a co-signer because she was not on her job long enough. So I helped her.(mom) Thanks so much dream team. Lakeisha was so much fun and she loves her job.😄
Was in the market for another vehicle as my son just started working and felt that we needed 2 vehicles for the both of us to use. Was skeptical about where and when to go. Tired of going to places that make me feel like a commission/quota for them to reach or lie to you to get the deal.Lakesha was by far the GREATEST sales person that I have ever dealt with. She made me feel like I was more than that deal to make. She was fast with the whole process as well. She was VERY EFFICIENT, COURTEOUS, KIND and she FOUGHT to get me approved. LAKESHA IS DEFINITELY THE PERSON TO GO TO. I couldnt believe it but that young lady in Lakeshas live video, yeah, the bike story was legit. The bike was sitting in the office...LOL.Thank you all Rightway staff, especially Lakesha. You all were awesome. Thank you, thank you, thank you!
What can I say! Robert Jenkins was amazing!!! I have never experienced such precise and determined customer service! If you or anyone you know are in need of good financing for a vehicle and EXCEPTIONAL service, stop in at Right Way Auto Sales and ask for Robert! Hell definitely take care of you!
Today I walked away with a 2019 Dodge Caravan. It was not on that specific lot, but they helped me find one close by. They then took my wife to pick up this new van with 9,700 miles on it. She drove it back to the dealership my daughter and I were at. Her test drive was basically from Bedford to Parma 😂. Thanks to Lakesha at the Parma Rightway Location I can drive my family of 6 around in a vehicle they deserve! 5/5 stars would recommend. So does my little girl. She had a blast with all of the staff. Great experience
I must say i am very very pleased with this car company they are so punctual and pleasant my daughter Shyan was nervous thinking that just because she had low credit she wouldnt get approved but she was wrong she got approved and they are also helping her to build her credit Lakesha Stewart was our sales consultant and she explain A to B she explained everything, i would give her twenty stars if i could she came in and did her job and she was great at it highly recommend them
We went in yesterday to trade in our beater & we left with a great car . A Huge THANK YOU too Lakesha , She was just above and beyond amazing and very respectful . They are never judgmental and Really work to get you in a car . This is our Second Car from Right Way . I definitely recommend riding your way up to Right Way . I Love the Staff ❤️
From the time I pulled up to the parking lot I was greeted and treated with so much excellent service. I told them what I could offer and they worked with me on all levels!!! Brain, Maria& especially Robert were an excellent team!!. I have low low credit& they still helped me in a new car. I went from an 02 to an 2012 for a low down payment& a very low monthly rate!!. Honestly this is the best place in Cleveland to get your car from they will work with you regardless of what your situation is.
Steve was amazing not only did he go out of his way to come get me and my 3 babies in a amazing looking minivan, he assured me that he would find me a perfect car. He was very patient and professional and worked around my budget and choices of vehicles that were in stock. Rob was also amazing with having his back and handling business very well. They have really nice cars and I am a proud owner of a beautiful fully loaded fusion! Thank you for letting me test drive this amazing car and I will be back in the future when it is time to upgrade my truck lol. Once again Steve you ROCK man give him a raise ASAP 😉🤑😊
Ok update, first they gave me a car they wanted not let me see what I wanted they cleaned the car inside with a ton of amoral, now it has been almost 2 months having my car and I found out I have rusted transmission hose, rusted rotors and a few more thing I was told by the mechanic they use and it is not coved by the warranty 😡 (go figure) now Im stuck paying to get it fixed 😡 and they tried to get more money out of me 😡 be careful I was desperate I needed a car for work and didnt check carfax.They was friendly and helpful and I appreciate that and got me in a car.
Amazing! This place has given me an incredible experience with my new car. The vehicle itself was in perfect condition, low miles and at a great price. Everyone there was very nice and helpful especially Lakesha who helped us through the whole thing to make it possible. Thank you guys so much!!
Went to right way auto because I needed a car really didn’t think I was going to get a car today was honestly thinking they was going to tell me sorry we can’t help you because I have bad credit and had a repossession before and Lakesha fought for me tooth and nail and got me a car today I received a 2020 car and I love it so much look forward to doing business with you in the future and thanks so much for helping me I appreciate everything that’s been done today…
Robert was so awesome!!!! He made sure i got what i wanted and he also wanted me to be comfortable in what ever car I choose. I would recommend this place to everyone who is on a budget and only have but so much to spend guaranteed to eide out with something. Ooh and lets not forget your credit also would be building in the process of leasing one of those cars!!!!
Everywhere I went it was a NO , so I took a chance with Rite Way . Im so glad I did ! Within an hour , I was test driving 2 cars .... And picked a beautiful Pontiac G6 GT .... The staff was very professional , and courtious .... A big shout out and THANK YOU to Shunita for making my vehicle needs become a reality ! So , if youre getting the NO , go where youll get a YES ! Rite way Auto Sales - theyll treat you right !!!
Best Car Place I’ve been too! Great atmosphere and they really go above and beyond to help you get your car! Michael and I worked together for months to get me in a car and I finally got a 2012 Nissan Sentra. Robert also played a huge part and helped me as well. If your looking for a place to go? RightWay in Parma should definitely be your first choice!
The experience here was fantastic. Everyone here has a welcoming personality and handled business with utmost care. I would recomend this dealership to all my friends & family! Mike Roberts had the most patience & was willing to jump through hoops to get things done!
Lakesha Was An EXCELLENT car sales person. She made the process really fast and most importantly she worked her VERY hardest to get me approved today. I would recommend anyone with any car situations come get approved THE RIGHTWAY! I appreciate everyone and their hard work.
Robert is awesome he helped get me and my fiance in the car we wanted. He has a great attitude and outstanding patience!!!! I Def would recommend this place but most importantly the sales person. Hes very honest not like alot of this other rip off places or people. Ill give this place 2 thumbs up!!!
Kesha is a blessing i walked in and drove out with the car i had been dreaming about (2019nissan rogue) i told her what i wanted and she made it happen for me, she is truly a blessing!!!! She gave me the best car buying experience i ever had and ill never forget her!!! If u need a car go see her i promise she wont disappoint!!!
I’ll start off by saying they have good customer service. We were originally were suppose to meet with Brian and Waseem took over our appointment. I went with my mother as she was looking to purchase a nice reliable car. Again good customer service, we test drove a good car first time was out of her price range, she asked for a later model car between 2012-14. Was given a 2007 Nissan, we test drove it and it was making noises, the speedometer didn’t work and the engine light was on. We then Had to wait 3hrs to get it “fixed”. As of right now 10pm on a Sunday she could not make it to work BECAUSE THE CAR WOULD NOT START as it did not start on Saturday evening when she got home as well !!!! I do NOT and would NOT recommend this place personally!!! AVOID.
Derek was fantastic. Great people and easy financing. Would HIGHLY repeat HIGHLY recommend this place. No judgement. Got a car that was worth every penny. Derek told us everything we needed to know about the fiance company and what was needed to be done. Left with a low mileage car that is still under warranty.
Robert Jenkins got me in and out! Im so glad I came here because they really can get ANYBODY approved, and they can get any car you want, with the exception of approval. Shad also helped with my process he was very honest and helpful. Only negative was the manager there has a smart mouth and comes off as kind of rude. But Robert and Shad were EXCELLENT
I had a great experience with Lakeysha yesterday. I never thought I would be able to become an owner of a 2016 Jeep. Lakeysha went above and beyond to help me and I appreciate you and the regional manager for everything yall did to make my experience a success not to mention my daughter left with a vehicle as well. God is good.
Right way helped me get a car the same day within a few hours. Their customer service is excellent with a friendly environment. Im rebuilding my credit and with Right Ways help I am now able to do so with a very good reliable car. I recommend those who need help with credit and need a vehicle asap, CALL schedule an appointment then let them work their magic. Thank you for helping me.
I read good reviews about this car lot, so I decided to stop by. I am a temp and they were willing to work with me as long as I was on my assignment for three months (which is good because most places wont even accept that). After being there for four hours, I got approved for a vehicle, but I didnt have insurance. My down deposit was $300 and the woman told me if I use some of the deposit to get my insurance, they will let me drive off that day, as long as I pay the rest of the deposit before the 45 day tags expired. Great deal right? WRONG. Not even two weeks later I get a very threatening voicemail from the manager stating I drove off the property without paying and if I dont come to his shop immediately he was calling the police and filing charges against me! I ended up rushing there after work and explained to the man that his sales rep told me I was ok to drive off with part of the deposit down, and that I was given the OK to do so by him (the manager). The sales rep apparently told the boss that I said i was coming right back with the money and never did. I just said screw it and paid the remainder right then an there (over drafted me but whatever). A week later I get a call from the manager stating my auto loan was declined because of a garnishment I have from school (i mentioned this to the sales rep when I first arrived to get a car and she said I still got approved off of it. LIED) THEN after I signed up for insurance while I was there, turns out the sales rep LIED on my progressive application stating I had insurance before which is how I got my low insurance rate and I had to battle with the insurance company to avoid any fraud charges! Long story short (not really) I got my money back from the dealership and never looked back. Worst experience
Lakesha is your go to girl if you don’t think you can get a car trust me I came in and didn’t think I could get a car at all I had no credit no money down nothing I just came in with pay stubs I walked out with a 2017 Kia SUVShe is honestly the best I thought there was no way I was walking out with a nice low mileage SUV. I always heard about inspired service and how’s it will stick with you for years. Also such a fun experience didn’t know getting a car could be so stress free and fun again thank you again honestly helped us out so much
Loved Right Way Auto. Made sure I had a newer car with low miles and even lower payment. Will definitely recommend anyone looking for a great car with tarnished credit this is the place to come. Michael and Shad took great care of me. Friendly staff. Will be back for next car.
Great customer service and team work, specially Lakesha who you might see juggling different applications/customers, making sure everybody’s customers, including hers, are getting the service they need/deserve. She makes sure you are being taken care of even when she’s with a customer. And she will make sure you are satisfied with the service and that you understand the process.
I am a first time car buyer and under 25. For that reason, other dealerships that I went to were not willing to give me the car I wanted without a co-signer . I went to Right way and saw Robert Jenkins and he was more than willing to help me out and make sure I was happy with what I drove. I am now driving a new 2014 Chevrolet Cruz , almost fully loaded!!! And I couldnt be happier!!! Thanks Robert!! 🤗🤗🤗 highly recommend !!!
My car was older and starting to breakdown mechanically. I got tired if pouring money into it. I decided to go to Right way and take a look after hearing all of the commercials on the radio. Within a few short hours Big Joe got me approved and I was riding off in a 2017 Ford Escape. I was given a great extended warranty package too. He even stayed after closing to get me finished up. He was knowledgeable, pleasant and friendly. If you are in need of a new(er) car. Go see Big Joe at Right way in Bedford. He can hook you up.
Kisha is a wonderful sales woman. She has a genuine soul and will not stop until her customers are SATISFIED! I truly appreciate her and all the help she’s given me over the past few weeks with getting settled into the right car for me. Oh yeah don’t forget to pick a good song for the wedding girl😘😘💕
Lakesha is thee DOPEST!!!! If youre looking for a car with way less than perfect credit go see my girl Lakesha out in Parma. She literally stayed wayyyy past closing hours to get me a great deal on a 2017 SUV! With my credit I would have never thought I would get approved for a 2017 but Kesha went hard for me. She is upfront and honest and not pushy at all....she made me feel comfortable and by the time I left we were family. Thank you so much Lakesha, I appreciate you more than you know! God bless you girl!
Lakesha is the person to go to. I’ve gotten denied everywhere I went but she knew she was getting me a car made the process amazing. Got me into a vehicle low down payment bad credit. She was nothing but help and tried her hardest to get me a vehicle best car buying experience I’ve had. Defiantly go see lakesha
This location is where the impossible became possible my Sales Consultant Lakesha Stewart made sure I was in the best of care not just in customer service by making sure I was able to get the best vehicle to my taste. Rob the hatter did his thing to get me the most affordable rates to my budget. This is the best place to get you on the road, the riteway
This is my second time coming to RightWay. My sales consultant Robert Jenkins has made my experience very easy as well as enjoyable. He got me into a 2015 with low miles. I greatly appreciate Robert and the whole Team at RightWay!!!!!!! Im sure I will be coming back when I am ready for an upgrade!
Lakesha Stewart helped me get approved for a Volkswagen Jetta 2015 I am so pleased with my very low mileage luxury car she was so professional and caring as well. I never thought I would be driving a 2015 with the credit score I have but Lakesha made sure I left off the lot with a nice low mileage car thanks again Lakesha 😇💕💕
Robert Jenkins was the most excellent salesman ive ever had! Throughout all the dealerships ive been to he took the time to actually help and get me in a great car! I Recommend this place to everyone great people at Rightway, your truly going the Rightway when you ask and work with Robert Jenkins!!!
This place is only concerned about getting money and does not care about customer needs or safety. We were sold a car that had three issues with it and only found it after taking it into the Ford Dealorship, which told us that the car should not have been sold to us at all. We contacted management, who told us that there was nothing that they could do and that they didnt know about the deficiencies, which was obviously a lie. We have two small children and they still sold the car to us! Please do not buy from them and watch out for a salesman named Eric. They will do their best to screw you over!
Bought a car two weeks ago, since then it’s had to go to their mechanic 3 times, they won’t replace the car. Right off the lot the window wouldn’t roll back up, then the speedometer wasn’t working so we had no idea how fast we were driving, took it to their mechanic, they fixed it then started driving again. Check engine light came on for transmission issues, took it up there they had it for a week. Get the car back, get promised it was fixed, about 20 miles after getting it back it starts throwing codes again and check engine cane back on. Honestly I would not recommend buying a car here at all, they just want your money and their mechanics don’t know what they are doing.
My fiance and I came into right Right Way Automotive credit they was very responsive to our needs they helped us out tremendously and the gentleman that helped us mr. Robert Jenkins was excellent, if you need a vehicle please come here as soon as possible p.s. shad his colleague was awesome as well
They did not help, I was actually denied, even tho I make 2,000 a month and have the hours, their bank said I needed 3500 down, had no choice in a vehicle, I asked them prices and they would not give me any prices of their vehicles, I was there to get a vehicle, no help, waste of my time, they should get zero stars, I’ll use north coast auto mall, where I have a choice and they are willing to help me out, and they don’t play around,
Great people!! They did their absolute best to get my family and i in a nice car!! I am beyond happy with my experience and i will recommend this location to everyone looking for a new car no matter if you have bad credit or a fixed income they will go above and beyond to help!!
I HAD A REALLY GREAT EXPERIENCE HERE I WAS WORKING WITH JD AND HE WAS THE BEST HE WAS VERY ATTENTIVE TO ME AND MADE SURE I WAS UNDERSTANDING EVERYTHING WE WERE GOING OVER AND EVEN WHEN I DIDN’T THINK I HAD A CHANCE HE GOT ME APPROVED HE WAS AWESOME IF YOU GO THERE ASK FOR JD TELL HIM DAISY SENT YOU!!!
I had an excellent experience with SHAD JUDGE at RightWay Auto Sales! He was on-time for our 9:00 am appointment, got me qualified, and put me in a 2014 VW Jetta, even with my bad credit! He was very thorough in explaining the terms of my agreement, and he went out of his way to ensure that I was in a vehicle that I loved! I HIGHLY RECOMMEND RightWay, and I SUPER HIGHLY Mr. SHAD JUDGE !
Ameer Azzam was an excellent salesman through the whole process; from talking on the phone to coming in here. I would’ve never thought I would walk out of here with a vehicle that I love. Idk how he did it but I’m glad he did. I would highly recommend him. This company atmosphere was also amazing. I really enjoyed my experience. He gave all the info I need and broke it down form detail to detail. This guy is the idea of a perfect salesman!!
I came in with short notice, looking to get a car the same day. I was rear ended by a drunk driver and my car was totaled. They were very helpful and did all they could to help me out and got me out the same day with a 2013 suv that is much more than I was expecting!! Julie Turner was who worked with me and she was so helpful and super nice!! I highly recommend Right Way in Parma!
I went yesterday And was so proud to find out my results they work with you even if you’re on a small budget I was so glad to get my Nissan versa 09 I worked with Brian and desha they are very good and for her to be there a few days they really made me proud. Words can’t explain how I feel about this business it’s very professional clean and organized and they even make you feel comfortable im so glad they saved me from having to catch the bus 4hrs total thanks RIGHTWAY!!🙂🙂
Michael Roberts is the man, Tell him Benjamin Urbanek sent you and you will be very pleased you bought a car here. Vehicles are tip top for used cars and you get a very good deal for a credit rebuilding dealership. Check it out and make sure you tell him I Benjamin Urbanek sent you and he will take excellent care of you.
Awesome! When I walked through these doors I was tired of being lied to from buy here pay here dealerships .The young lady who helped us was very hospitable. While we waited for our credit check to come back my husband was mumbling that we werent going to get approved.. But Melissa Campbell would not give up!... She worked some magic. I am very pleased to say we went from driving a 2009 Chevy equinox to driving a 2017 Kia Soul Plus!! After signing our paperwork, we learned that we were Melissas first sale!!! So to Melissa, I wish you much luck on the future. I would recommend this place to anyone who is unsure of what they want but want a reliable vehicle. The team at RightWay in Parma is awesome. 👍👍
My experience at right way with Robert Jenkins was excellent he show me and my mom very great customer service during our visit in getting a new car he really went over and beyond. So if you looking to get in a new ride go to right way in brook park and ask for Robert Jenkins.
Rob, Lakeisha, and Mike you guys made me and my mom feel so welcomed. We were expecting to get DENIED yet again, but you guys pushed for me, especially Rob!! Thank you guys soooo much for being such a great team and helping me get this SUV . P.S. I LOVE MY NEW RIDE 😊
They were all wondeful! When you are turned down, dont have a cosigner I was at a loss. They worked hard to get me a deal. Thanks so much for everything! Jacyona was so sweet, very positive, patient and made sure I understood everything. Robert and Bryce were helpful too and kept my daughter entertained. Again thanks for a positive experience.
RJenkins was great .! He was so funny and so helpful . My fiancé and I have a lot of baggage , but he handles it great ! We came in with no car and left with one ! Great price . Great customer service , great people ! I love this place . Thanks Robert for all your help .
Truly had an amazing experience with LaKesha! Truly an amazing person with a huge heart, it’s not about the sale it’s about the customer and their experience while being open honest and real about the process! I would refer anyone looking for a fresh start go see LaKesha and let her see what she can do to upgrade you! 2005 to a 2016🤩
Total reviews rating 4.6
199 Reviews for RightWay Auto Sales 2023:
Review №1
2022-05-19Man where do I start. I went to this car lot thinking I wouldnt get approved for a vehicle. But Lakesha and Eric went above and beyond the call of duty. They worked all day to get me approved. Lakesha is amazing,sweet, kind,she explains everything and is truthful about everything. Eric is awesome! They both worked so hard to get me approved. They make you feel like family. They do everything in there power to get you approved. I would recommend them to anyone looking for a car. That wants trusting people! If you want tell them Teena sent ya! Thank you both for everything that you did its really appreciated.I was approved on April 30th,2022!!
Review №2
2022-06-22We want to thank Lakesha for makin us feel like family and helpin us get into the vehicle we really wanted Right way Auto Sales is an awesome place to get a great running vehicle the customer service is awesome as well Thank You Lakesha!!!
Review №3
2022-07-01It was nerve racking when I first walked in the door due to be turned down or over charged at other places . Honestly I didn’t think I was going to get approve for a car but they made it happen .Shunita , she knew I was getting worried and talked me through it . She reassured me that everything is going to be fine , which in the end it was . She is amazing , so is the other woman that is working there .I would suggest to make sure you have all the documents you need to make the process go smoother , and probably make an appointment beforehand.
Review №4
2022-06-03Walked in not expecting to get approved for a car loan since I have a recen-ish voluntary repossession/charge off on my credit report. Left with a 2019 Jetta. Gonna try to pay it off soon and avoid some of the interest charges that come from them being willing to take a chance on people like me lol! Shunita was super efficient and professional. Wish Id gotten the other 2 ladies names as well. They seem like a really good group of folks. Definitely recommend going here if you need a car and cant get credit anywhere else!
Review №5
2022-04-05Lakesha was my mothers sales lady and she was sweet and kind and explained everything she needed to know worked hard for my mom! Shunita also was so pleasant if you need a car please go to rightway in Parma the team is amazing
Review №6
2021-10-12Very pleased with Right way Auto we have terrible credit but we both work hard and they got us approved! Only had to put $500 down got an awesome clean 2017 Ford fusion hybrid so far the car is amazing and they got our car payment right where we wanted. Thanks guys for the great experience I would recommend anybody with our type of situation to check it out!
Review №7
2022-04-29Mrs Stewart was absolutely the best sales person I have ever worked with, she did what she had to do to get us in a car ,she didn’t give up she found a lender for us! she also have a bubbly spirit which makes the waiting time go fast when purchasing a car🧐 🤗she has a kind heart ,right way is lucky to have her! the whole team and atmosphere was a good experience
Review №8
2022-08-06Shun & Casey did an amazing job getting me into a vehicle way more reliable than the one I came there in. Much appreciated! Great environment & super good people. Don’t even consider thinking twice . . go in and let them get you all the way together 😊
Review №9
2022-05-03Lakesha was AMAZING!!! She made sure she did everything possible to help me go home with a vehicle today. Not only that, but she made feel like family. She made getting a car a fun and personal experience, and I can tell that she genuinely cared when helping me today.
Review №10
2022-06-20Shun was great and disarming. Though I was stressed before I walked thru the door she managed to ease the stress and provided me with great service and the Manager worked his magic since I was fresh outta bankruptcy. Additionally, the remaining staff were great and friendly. I’d recommend this place for someone reestablishing their life.