RENT-2-OWN Newark in Newark
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Newark, Licking County, Ohio, US
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Site: https://www.r2o.com/newark-ohio/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–4PM
- Sunday:Closed
Great customer service.Stove I got was delivered and set up just as I requested. Erica lives are very helpful and informative,love the contests and give aways that she offers.Will not rent anywhere else!Always willing to work with you on payments. Congratulations to Randy and staff.
Had a great experience from the moment I walked in, very clean environment, Tim my sales associate kept a distance and had his mask on which is just reassuring that they are taking precautions. The process was fast and delivery available the next day was fantastic. The delivery guys Jake and Caleb were awesome. They had to maneuver and take a door off but they were awesome and careful.
I seldom post a review but today I absolutely have to.Jake delivered to me today andI must say ...the most Professional , Personable and respectful young man I have done business with in sometime. He will make you feel like your purchase was from the most prestigious store and you are a respected customer.I have been dealing with Tim at Rent to Own a year ago.I have had nothing but POSITIVE experience !Every employee is Professional and mannerly!Tim must be a very talented Manager!Bette
I was renting a sectional from them, I was moving and the sectional was to big for my space, they said i could return the item and get a credit towards something else. Today I reach out online to verify how much the credit was only to be told they dont do credit the money I paid in is lost and id have to start a new contract 🙃 so if you dont think you want to keep it forever or pay on it for 2 years then this isnt the place for you
Great place to rent from will work with you on payments Erica is the best our hole house has came from R2O they even did a couple special orders for us and when covid hit had a little trouble making payments and the worked with us so we did lose our stuff when we pay something off they also has something else we want we will not rent any where else ever
I just wanted to say that I was very pleased by my delivery experience on 9/5.I do not usually do reviews, but I thought these two deserved one. Jake and Caleb were great.They moved a bunk bed from one location to another for me.They also delivered my new couch to the new location and they were both very helpful.They went above and beyond.The experience was great.Aubrianna
Great place to rent from. They are caring and will work with you.. The staff at the Newark RTO is awesome Erica works in the office and she is super friendly and will help you find what you need and the delivery guys are very fast and sufficient never had any issues with Jake or Caleb when it comes to them setting my stuff up it gets delivered on time and set up correctly .. highly recommend
Erica is the best Ive had her help me so much through the years and shes the best person to deal. With nicest person I know in them stores too.... When she left my store I followed her to her new place when I need a store lol but all in all the guys there are nice too just Ive known her longer and learned r2o ppl are easy to work with compared to competition ppl good luck to all r2o have a great day
The young gentleman from the Newark store have been over twice to hook up my gaming computer desk, chair and monitors. I have added to my order since they were so friendly, tech savvy and speedy. If I a company and needed help I wouldnt hesitate to hire them. Great people to have in your corner. Extremely trustworthy to have in your home.
We have had a very good experience with Rent to Own on 21st street. They have been so helpful when it came to the needs of our family. The staff is wonderful and helped us pick out some wonderful livingroom furniture. It was delivered yesterday and we love it. The delivery staff is wonderful. Was set up in no time.
Very nice and knowledgeable people. Have yet to be disappointed. Have gotten quit a few things recently from them & am happy with every single product. Had an excellent delivery, I wasn’t home when they arrived so they came back out prior to the birthday party making my life much easier! Love this place and won’t take my business elsewhere.
Item will be returned as it quit working 2 weeks after getting it. Very unsatisfied with the customer service. Sending threatening text messages to my phone and took payment out of my account without consent and then sends me a text asking if they could take the payment out of my account 2 hours after they already took the money. Will never do business with this so called company again. Beware.
I seriously would recommend this place to anyone. Always a friendly crew when I go in. Just had a issue the other day and called Tim about my t.v. he had no problem getting Kevin and Jake out there to help me. The guys done a awesome job and was very respectful and got the job done. Thanks guys for all your help inside and outside the store.
Had my sectional delivered about two weeks ago and couldnt be happier with the service I received. Furniture is exceptional, exactly what I was looking for in a sectional. Rent 2 Own provides excellent customer service and are very genuine, friendly people. Always happy to help out or answer any questions you may have. Glad to be a part of the R2o family!
The delivery guys are always nice always on time and explain stuff very well they always make sure everything is working the way it should before they leave!!! Everyone in the store is great anytime I have had a problem they are always willing to send someone out right away great group of people that work there
Im really happy withmy experience, i really appreciate that the team at the n.21st street location has gone above and beyond. Not all of the bedroom set i wanted was readily available but theyre making things happen. A special shout out to Tracey who even went on her own time to get the hardware i needed. Thank you!
I am going keep coming to the Newark store ..they are amazing people and driver that bring your stuff are great guys they dont bang your stuff around and dont hit your stuff in your home like I have had with other places ..go check them great punch of people there and great Deils everyday
Total reviews rating 4.6
98 Reviews for RENT-2-OWN Newark 2023:
Review №1
2022-06-28Far better than any of the other rental stores. The quality of the merchandise is great. The entire staff is awesome! They are friendly, helpful and fun. Ask for Erica. Shes super! One of the thinks I love is that they get unique, interesting, and often WAY COOL items from time to time that you dont see anywhere else. And as an added bonus, one of the staff members occasionally dons a cow costume...
Review №2
2022-06-28Recieved an item that was not to my satisfaction.Mary Ann made it right with me allowing me to keep item while we waited for a replacement to be ordered.Loving the new grill l, extremely happy!!Ericas lives are very nformative and also challenges us at the same time,waking our brains up Im the AM Thanks for all you do all of you you are appreciated!!!!Almost time for another pie in the face or something along those lines?!
Review №3
2022-03-03Thank you Rent 2 Own Newark! Blake was very helpful today and really went above and beyond! After 2 unpleasant experiences at another location, this was a nice change. Keep up the great work!
Review №4
2022-06-28I love this store we have pretty much everything in our house from them love to work with erica she is the best:)
Review №5
2022-03-03The staff at this location are so friendly and helpful! I had a great experience today and will definitely be coming back! :)
Review №6
2021-11-23Randy went above and beyond. He was professional, kind and helpful. Nothing was to much for him or his staff. Great job Randy! Keep up the great work. 5 stars out of 5. Very satisfied indeed.
Review №7
2021-10-18James and Dereck were so wonderful, they made sure that our washer and dryer were put in just the right spot to be most beneficial for use, even though that required extra moving! They were kind, respectful and postitive! Thank you so much for the exceptional service!!! You have a returning customer here for sure!
Review №8
2022-05-10I wouldnt recommend going here. If you arent a salesman yourself they will rip you off faster than anyone.
Review №9
2021-11-18I love the store on 21st st. Newark ohio! They have excellent quality furniture! The staff is very helpful and have always been very friendly and helpful. I highly recommend rent to own for all your furniture or other needs!!
Review №10
2021-01-25We have leased from this company for quite some time and they are always very courteous kind and know what they are doing when they deliver whatever it is you are getting from them. I have appliances furniture bedroom suit they’re always ready to help out and get it I’ll hook it up for you in a timely manner. I love the automatic payments I don’t even have to worry about calling and making a payment a very good rental company I recommend them over anyone else in the town.