Wheelchair-accessible car park
Yes
Rays Auto & Truck Service in Avon
Categories
Location on the map
Avon, Lorain County, Ohio, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointments recommended
Yes
Phone: +1 440-934-4318
Site: https://raysautoandtruck.com/
Site: https://raysautoandtruck.com/
Opening hours
- Monday:7AM–6PM
- Tuesday:7AM–6PM
- Wednesday:7AM–6PM
- Thursday:7AM–6PM
- Friday:7AM–6PM
- Saturday:7AM–12PM
- Sunday:Closed
Comments (78)
The MOST trustworthy, reliable, helpful, and honest auto shop I know! These guys helped in repairing my 2008 Jeep Wrangler, easily repairing some pesky engine codes I could never figure out! After getting my car back initially there were more codes that popped up and they happily took back the car and fixed all those codes at no extra cost!! I will NEVER go to ANY OTHER SHOP other than Rays Auto!!!
My wife and I were out delivering and the snow bent up our guard sheet under my car. We were 5 minutes away from this shop and slowly made it over. Me being me and freaking out over a car issue was really worried no one would have time to fix it for me but lucky me picked the right shop!! The staff is amazing and friendly, and offered to take a look and fix it for me right after the current car they were working on! I was so so thankful, and I highly recommend here! Thank you for all your hard work!
I just returned from a trip with my 5th Wheel Trailer and had a concern about one of my suspension components. Asked if I could bring it by and Rays responded immediately in the affirmative. They gave it a careful inspection and addressed my concern quickly and efficiently. I now have great peace of mind for my next trip. I love Rays. Their depth of technical knowledge, experience and professionalism make them my Go-To for my trailer, truck and car. They are honest and professional. I wouldnt go anywhere else. The are a gem here in Avon, Ohio.
We recently took both of our cars up to Ray’s for oil changes and some standard maintenance; one for an ABS/Stabilitrak issue, and the other for front and back brakes.In both instances, we received top-notch service. The office staff was knowledgeable and professional, and did not try to persuade us to purchase additional high-margin, low-effort elective services. I did not feel like they were trying to milk every penny out of me so they could hit their monthly sales targets.A long-term customer relationship seems to be their strategy (go figure).We will definitely be back.
Went out of their way to take care of my wife and daughter. I talked to them on the phone after receiving a call that my wife was broke down. I could not drive to help them so I looked on Google and seen they were very close. Call and they stepped up and I didnt have to worry about anything. They repaired the tire on the spot so they could get to were they were going. Great job Ray,s Auto & Truck Service.
Best and honest people that are employed here at Rays Auto Trk Service and they do excellent work .
If you’re looking for quality repair at an honest price, you’ve found the holy grail of family owned auto repair shops.My old man starting going to Ray’s in the 80’s. They had all the right gear to pull the engine out of his VW Bug and do the job right. These guys can fix anything from your farm equipment, amp to your Tracker Trailer, to your sedan.Now for the honesty. Recently took my Ford Freestyle in for oil. After they gave it a look they called me and across the board they all told me NOT to pay to have it fixed. All together I was looking at 5K in repairs. Only mechanics I’ve ever had who aren’t trying to squeeze every penny out of you.Needless to say, I’ll be back.
Rays auto has been by far the best auto shop my husband and I have ever went to. We both have had work done on both our cars, and now my new ( to me) Nissan. They are all honest, and very hard working people. They deserve more credit than I could ever give them. If your looking for a reliable auto repair shop, look no further. This is the spot.
This place has a lot of good reviews and it was recommended to us. Not sure why, but we didnt have the same experience. Maybe they didnt want to work on my 20 year old RV. Spent $700+ on tire/drive shaft balancing and it is much better up to 65 mph after that its horrible. Craig said bring it back and they would take care of it. He was very nice about the whole thing. Well, I guess the owner didnt want too. Said he took it for a ride and it wasnt that bad.....and nothing they could do about it.....maybe its the tires they told me, but not sure. I very much felt the owner decided he wasnt going to even look at it again to check things out. Well, I will find another place to service it. They arent the only ones around. The owner does a great job with the flowers but needs a lesson on customer service.........
Very Friendly and professional I broke down on Sunday called them on Monday. They recommend a tow truck which was cheaper than first place I called.. they got me and found the problem and had me back on the road in a couple hours... Very great service and I wish more shops worked this way, the urgency was the best... Great work guys
I have known about Rays Auto and Truck Service for years but never used them because I had another local mechanic I have used for years. Recently my camper/trailer needed to have a spring suspension hanger replaced because it was showing a stress crack. The team at Rays said no problem. They cut off the damaged hanger and welded on a new hanger that I secured from the manufacturer. I also wanted to support the other hangers and Rays added supports the way the manufacture recommended. I was on a semi-tight schedule because I was hoping to take the camper on a trip within a little more than a week. No problem, they took care of it for me with a day or two to spare. I am gonna go back to Rays because of the great service and work they performed on my trailer. They did an excellent job!
I brought in a car I bought used that had some issues that I got a good deal on. Was expecting to have to repair or replace a whole lot of parts and spend lots of money to get it up to reliable order. Instead they found a broken wire that fixed the ABS and traction control light on the dash and also fixed the no heat by just flushing out the heater core. The best part is they fixed the clunky suspension that I thought was broken or worn out parts by just greasing up the fittings. All good and drives great!So glad we found a trustworthy and honest repair shop with great mechanics! Theyve earned my business from now on.
Being new to the area I was looking for an auto service company that I can trust. That is exactly what I found at Rays Auto & Truck Service. The team was extremely friendly and helped answer all of my questions. I do not have a lot of auto knowledge, which most garages prey on, however, Rays Auto Services staff explained my options so I could make a sound decision. This will be the ONLY place I take my family vehicles to and highly recommend Rays Auto & Truck Service to everyone!!
There are times in a persons life that you need help from those that know what they are doing, a doctor, a lawyer, a good mechanic. Ray’s Auto in Avon Ohio is the place you want to take your vehicle when you need a good mechanic. From those that work in the front office and listen to your concerns about your vehicle , to those mechanics in the garage, they are a phenomenal group of people. If you are lucky to meet Ray or his son Mike you will understand why you will not want to take your vehicle anywhere else.
Rays Auto continues to provide the best service for our automobiles. The staff and service technicians care about our business and answer all our questions. We know when we need service/repair it will be completed in a timely and professional manner. We highly recommend Rays to our family and friends.
Rays has been our familys maintenance and repair headquarters for more than 30 years, and through a dozen vehicles.Honest estimates, excellent work and fair prices make this family-owned business the place to go - and if your vehicle cant get there, theyll get it there for you!It is a business deeply committed to its community, strongly supportive of Avon Schools extracurricular activities. Its people live here, rear their kids here, and take justifiable pride in both their town and the services they provide.Rays is in business for the long haul - or the short run to the grocery. Whatever your automotive service needs, theirs is the number to call.
MY wife and I have been taking our vehicles to Rays for about 15 or so years now. Wouldnt take them any where else. We have been more than satisfied with the very good service and extremely fair prices! I recommend them to everyone.
Most efficient, caring and reliable service for our cars. Very professional in every aspect of serving their clients. Always have and will continue to recommend Rays Auto to our family, friends and peers!
As I was getting on the highway my check engine light started flashing and my engine was chugging. Afraid that it was unsafe to drive, I pulled into Rays. I had never been there before but was hoping for a little immediate help. Fortunate for me I found just what I needed! Bob was a great help. Came out and checked my car and fkzjb qa m went the extra mile to do a couple of things and let me know just what I needed to know. Although they were busy, they squeezed my vehicle in and fixed it for a good price. Bob even offered to give me a ride home! I highly recommend them!
The folks at Rays are honest and trustworthy! They always get our vehicles in at a convenient time and the work is completed on time. There arent a bunch of extra charges and they explain anything I have a question about and give me options. Will not take our vehicles anywhere else.
Prompt service and assistance in regard to adding a wiringharness for a pickup truck. The techs are always helpful andanswer questions related to your vehicle . I have dealt with Rays autofor 30 years and recommend them for your auto/truck needs.
Weve been taking our vehicles to Rays for about 30 years now. Service is quick, clean, and priced fairly. Easy to find, just south of the I-90 exit at Colorado in Avon.
Professional service and fair pricing .I called in last minute with a faulty lift gate that was preventing me from driving .called rays they took me in same day and got it done fast
The service counter is very helpful and the technicians are great. Highly recommend
Took our 99 ford ranger in because it had no heat. The work was done right away and at a reasonable price!! Will be back again if we need service again.
Rays is the best place in Avon, Oh. for your auto or truck repairs. Ive been a customer of theirs for 20+ years and have never been dissatisfied.
Scheduled my vehicle for brakes, they gave me an estimate, completed the job in about 5 hrs, and the price was as they estimated. No surprises, quality fast work. Thanks
I called this place to have service done on my truck it was five minutes from where I was I got in there shop within 15 minutes and they had quick and knowledgeable mechanics working on my truck and I was out of there within two hours shop very clean well-organized staff nice and friendly easy to talk to felt very comfortable good job Rays Auto & Truck Service
There arent many diesel mechanics in the area, but you dont need any other because Rays does great work at good prices. You dont need anyone else.
Rays is a friendly place to go and have auto repair done. Up front and honest, you can always count on them to get the job done in a timely manner
Fair prices and quality work. Difficult to find those in this day and age. Would recommend
Outstanding customer and auto service! So great to have a mechanic, not a dealership or chain. This is where I will be bringing my vehicles from now on.
Charged alot of money. Couldnt fix 7.3 diesel pickup truck. TOOK a long time. Didnt fix truck. I finally towed it to turners diesel and they got it running. So I wouldnt use rays for repairs. I would goto turner.
I stopped by because I got a flat on my dump truck and these guys where great got me back on the road quickly and cheaply. Then alerted me to the fact that they have a roadside crew that fixes construction equipment and trucks thanks rays.
Top Notch auto repair!!
Better than going to the dealership in every way! Courteous and fair. My new maintenance and repair shop for sure.
Outstanding service. Craig is always a pleasure to work with. Never been disappointed. Very honest and will fix only what needs to be fixed.
Awful service. Had my grandmas car for 2 weeks. Didn’t touch it or call until WE did & then told us they couldn’t fix something I took elsewhere and got fixed in 20 minutes. Going to also write a page to the paper about this place.
Honest... Affordable.... Flexible... Had to buy a car cuz I moved and wouldnt have them to count on.... Lol... Seriously.... Thanks guys....
Ray and the crew are very well prepared to tackle what ever you need repaired
Great shop with great techsAnd Friendly People
Great shop to do business with, honest, professional and on time.
They helped me out with some work on my tractor trailer in pinch at the last minute before they closed....Thank you very much
Ray and his crew treated my company and me very well when my truck was down.
Wonderful people and good prices
Very pleased with professionalism and knowledge of staff. 5 Stars
Excellent and honest service at fair prices!
They did good job for a good price
Great service
These guys help keep my fleet on the road. Great work.
Fixed it quickly price wasnt to crazy
Was able to diagnose and correct my cars problem in under an hour
Always great service and price
Great work on my F-350
Havent been here yet, but maybe next time I have to call AAA
Top quality service, excellent customer communication .
Nice place to get your company truck fix
Very good
Super fast service. Thorough and professional.
Fixes my work truck a lot good work
This is your repair destination! Especially for fleet vehicles
Reliable maintenance and ok customer service
Great service great people
Great service great people
Good people. Good service.
Helpful and courteous...
Friendly, fast service!
Quality workmanship
Total reviews rating 4.8
78 Reviews for Rays Auto & Truck Service 2023:
Review №1
2022-04-01Ive used Rays several times for heavy truck and trailer repairs, both shop repairs and mobile service calls. They have always been prompt and trustworthy. Work has always been completed quickly, correctly, and at a reasonable price. Definitely recommend
Review №2
2022-05-25I have not been to this place yet but am highly likely to go there in the future, if need be. I was on my Costco site that led me to this. I went through 4 years of reviews and am highly impressed. Someone gave a 3 star before ever having any work done or being in the shop. I find that bogus and uncalled for. So please except my 5 stars to counter act, for general principles. My wife and I have fairly new vehicles under warranty, but I will definitely be checking you out in the future. I did commercial driving in the past and have had a lot of experiences with different shops throughout Northeast Ohio. I am sorry I did not know about you a few years back.
Review №3
2022-07-11Rays was recommended by a friend & I was not let down. I took my 5 yr old RV in for a safety inspection and expected to be told I needed belts, hoses, tires ect. I got a call with great news that everything looked good. The staff is friendly, the place is huge & clean. I met the owners Ray & his son Mike who took time to say hello. I live in North Royalton (33 miles away) it was worth the trip. Thank you Mike for being honest & friendly. You have made a new customer. Thanks Dan
Review №4
2022-07-09Rays auto is an excellent place to have your car or truck serviced. Very honest people!
Review №5
2022-01-03My family and I have been taking our cars to Rays Auto & Truck Services for ever. They are the only auto repair shop we take our vehicles to! Everyone who works there is friendly, knowledgeable and is more than willing to answer your questions. As long as I live in Cleveland, I will be taking my cars to Rays!
Review №6
2021-12-24A friend was telling me about her frustration with a business and felt poor service is becoming more prevalent. I had to tell her about my great experience with the quality of service at Rays. Even though it had been five months since my oil change, they fixed a problem with an oil leak and did not charge for the fix. No wonder I hear about people who have had vehicles serviced there for many years! Thanks, Rays!
Review №7
2022-03-01I got an oil change and tire rotation and saved about $20 compared to other places. They didnt lie to me like every other place about needing more service. Future auto work I need will go to them.
Review №8
2022-06-22Family owned and operated. Customer service is always top notch. You get what you pay for, so pay for it to be done right
Review №9
2021-04-25Mice had built a nest behind my cabin air filter and in spite of my best efforts to remove it, there was debris that I couldnt get to and it affected the blower. I was looking for an alternative to going to my dealership - where labor and parts are pretty pricey. I decided to give Rays a try and Im so glad I did. The service was fast, the price was fair and they are honest. I wont hesitate to use them again. Highly recommend!
Review №10
2021-05-01My son had taken his 1999 Ford Explorer in for a visual inspection. He believes that the mechanics name was Craig. Craig was very professional and polite. Not to mention very thorough with what he had found during his inspection of the vehicle. Craig was not looking to take my sons money. He offered to fix it , but suggested that my son scrap the vehicle instead. My son was very satisfied with the service he had received and said he will be returning in the future with any future vehicles he owns. We will most definitely refer this business. Thank you Craig!