Rallys in Youngstown
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Youngstown, Mahoning County, Ohio, US
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Site: https://locations.rallys.com/oh/...
- Monday:10AM–4PM
- Tuesday:10AM–4PM
- Wednesday:10AM–4PM
- Thursday:10AM–4PM
- Friday:10AM–4PM
- Saturday:10AM–4PM
- Sunday:10AM–4PM
Rallys in other cities:
Ordered food asked the employee if mayo came on sandwich she said ever so politely I can make I without if you perfer. I answered yes please no mayo.GOT A SANDWICH WITH MAYO!!!!!2nd try....no mayo this time. Instead I got two crispy burnt hamburger patties.I used to love Rallys in the 90sNever again!!!!!
Brand new place on Belmont Avenue Liberty Ohio Youngstown just opened up. Traffic backed up in the turning lane from Youngstown to Liberty all the way down the road.. they are doing the best possible which is pretty decent for being new employees. We parked next door and walk to the pickup window, for as many people as were there in line it didnt take very long to get the food at all! You just have to be sure if youre asking for something special on it or off it you make sure you follow up on it. We had a spicy chicken sandwich the big chicken sandwich a half pound chicken tenders a big Buford and a Roadhouse BBQ Burger which has ranch on it also, I asked for no ranch and received it correct along with the 2 others free that they missed made first, a Kool-Aid slushie a peach mango smoothie and four apple pies. everything was to be expected it was good it was hot everything was fresh the burgers seemed like theyre free pouring the salt so EVERYTHING except the fries where quite SALTY the bacon was good on the sandwich, the peach mango slushie and Kool-Aid smoothies also where refreshingly good and not melted, the apple pies were like McDonalds used to be deep-fried but saturated in cinnamon and sugar which wasnt too bad but it was a little heavy for my liking overall the service with cashmere, our window servers, name was very polite smiling energetic friendly and helpful theyre still learning the menu but did a great job the food came out quick and hot everything tasted pretty good... SALTY overall quite satisfied for opening day Rallys in Liberty OPEN 7DAYS S-TH 10AM-3AMFRI-SAT 10AM-4AM great opening day team Rallys!! Glad your here. Now please, adjust your salt!
Wonderful experience, the employees were very polite and accommodating. Detailed order and efficient service. Delicious food and beverages, not too long of a wait, but the place was busy, but that just means that they have good food for a fair price. I will definitely be back.
This Restaurant has the worst service! Everyone I go there nobody greets me and then they hand me food with an attitude every single time! No thank you out anything. I deliver food and I will no longer delivery for this location due to the horrible service and close way earlier than listed. This store is not going to last long with these people working here! It doesn’t cost anything to be kind! I got to the window today while they were open. They had people in the drive thru as well and they tell me they can’t do my customers order because they are closed and shut the window in my face! My customers good should be ready when I get there notification, so why was it not waiting for me?
Experiences have really gone downhill lately... Kinda dont wanna come back after today. No cars in front of us but we waited in the drive thru almost 15 minutes and my chili dog got soggy. We had decided to eat out front so I just went up to the window to ask for a fork to eat it with. 2 workers just stared at me and ignored me until I walked away. My husband went up after he ate and had to knock twice before they would even acknowledge him. They defended the soggy bun claiming it was fresh off the grill when it was placed towards the bottom of the bag in the first place, refused to remake it or even refund the $2! So I didnt eat dinner tonight and paid money to be humiliated.
Worth a little wait every time. All their ingredients are well above fast food chains , no comparison. They have some expensive combos but they also have great 2 for 3 dollar deals . the chili is con carne but its full of ground beef and you wont miss the beans. Exceptional fries and the beef and chicken are quality, cooked and seasoned like they care that you will want to come back. And you will.
I was just going through the reviews to see if there was a change in hours or something like that. I know that they say theyre open until 3:00 and Ive stopped by twice, each time before midnight, and theyve been closed each time. Most recently tonight, I was there at 11:00 and even though there were people inside cleaning up, the lights were off and everything was closed up. Did the hours change because I actually have to drive kind of a distance to get there and was hoping I made it on time. Regardless, I still love the place and Ill still come back, I just need to know if I need to leave the house sooner.
Went there at 9pmThe worker there told me they were closeI always go there at 9pm they are never closeIt’s says open 10am-10pm that employ was very rude felt like he doesn’t wanna serve. I always go there at 9pm to get my milke shake i was so disappointed.All I wanted was milke shake had to sleep with out milk shake
Open till 10pm? NOT. Get there at 845 and 915 two days straight sit in the line wait for someone to take the order. Of course they dont answer. I pulled up to the window to see whos there. 2 people in there laughing and carrying on ignoring everyone. 2 cars behind me waiting to order food beeping and wondering why things are taking so long. This place is the most unreliable rallys out there. Avoid. The other people on here complaining are totally right.
The food is good but I waited 40+ minutes the last two times I went there. One car even waited at the window for 20 minutes and I saw multiple cars behind me pull out until I gave up too.Its a shame considering the food is quite good but I dont even consider it when Im looking for a place to go eat now
I only give 5 stars for prices and taste. However, Ive ordered online from here way in advance before closing and with doordash. Rallys website. Ive waited hours 3 times now and right after Rallys closes, I get a text saying my order was canceled bc their closed. Even though, they gave me a delivery time of well before closing. I talked to Rallys twice and of course Noone knows anything or will even do anything about their door dashers. Aloof to even say sorry or stipend in any way.
I have asked for my burger many times without mayo. Seems to be an impossible request and I swear the bacon was raw as hell. The slowest service ever. 20 minutes per car is ridiculous. Im writing this review I. The drive thru I arrived at 425 its currently 443 and there are 2 cars ahead of me still. About to drive off. Came back again on 6/30/21 its been over 35 minutes in drive thru only 1 speaker working.
The manager threw my sandwich in my face. It splattered on my arm, clothes, throughout the car and my infant. I could have made a life change at that second but called 911. Liberty police did nothing. All I said was the sandwich was cold. I even ask her to touch the bun. She refused. She also refused my refund. I will NEVER eat at another rallys. Thats assault. I reported to congressman and attorney general and corporate!!! I have pictures and a picture of the manager!
Very clean outside and drive thru area! We had to wait about 15 minutes but it was worth the wait! The girl at the window was so upbeat and friendly! She had a necklace made of leaves on her that was so adorable! She was friendly, smiled and made sure all of our items were in the bag! The food was fresh and tasted great!
Rallys is pretty decent overall. Food always tastes good and is a reasonable price. Presentation is normally lacking with everything squished together, but it tastes great. Decent speed to put out the order. Like all Rallys locations, seating is outside, so dont come for a good meal in bad weather. I miss the curly fries buy the seasoned fries are pretty good in their absence.
Rallys was here before..years ago on Market. They have the best burgers n fries and Im not a fast food burger girl. Plus..they have chicken sandwiches that are also good. And the sweets....funnel cake fries....enough said. On top of that..the prices are very fair. Open super late too. Go get a burger..yum.
Ordered food online paid credit card got there to pick it up to find out they closed 45 minutes ago... Close at 10pm because they dont have a night shift but nothing is updated saying that EDIT- Ive already contacted that number SATURDAY and have heard nothing back since... I just want my money for the food I never received.. you cant file a complaint because the website doesnt work
I give it one star only because I realized that when they took my card and I paid for my food they also used it for the next order. I saw this on my bank account. I called them. They girl said she would have the owner call me. The owner never did. I usually spend about $50 a week there. I have not been there since and I tell people not to go. I dont know if this is what the owner has the crew do or if the person never told the owner because they used it for a friend or whatever. I asked the girl who said she was the manager if I could come and see the footage and she said NO. Something fishy here.
Finally a Rallys in my backyard! Opening weeks were busy but thats to be expected. I love their burgers, fries and shakes. No problems when I order anything from there. Dont listen to the bad reviews as people have impossible standards. Definitely will be a repeating customer!
The sign says closed at 4 am on Saturdays when we pulled up at 11 pm my husband walked tonthe window as directed when the manager came to the window without opening she yelled can you see we are closed. He said we are door dash and thw sign says 4am she then screamed we closed cant you see wr aint doin nothin
Waited in line for over 15 minutes. I ordered a big buford combo with no tomatoes and onions. Got to the window and Christine said no onions and lettuce. I said no. Received my order. Got home and realized my sandwich was completely plain! Missing all toppings but ketcup mayo and cheese! No lettuce, pickles or mustard! Very dissatisfied
Good burger and service at the window. I hadnt had a Big Buford in years. Still good but not the same burger I used to get down in Columbus around 1995. Back then we were talking stacked patties and the buns were even different. I may have been pining for days of old but still good.
My hot dog was over cooked, but also cold. Not sure how you pull that one off, but the burger wasn’t bad. Just wish I had fries and a drink to go with it, because although I ordered and paid for them I guess they just didn’t wanna give them to me. I was pretty exited to try it for the first time, but just ended up disappointed.
The best Rallys Ive ever been too! The food has always been hot and my order correct. Customer service excellent. I just moved to the area and I will tell you the ones where I came from are awful and rude, if you can even get service. This one on Belmont in Liberty is great!
In the order line 30 mins still didnt even get to order yet 😔 Line is out to the road. There are 2 lines neither is moving. 45 mins later I was finally able to order. I noticed food prices are higher here than other Rallys. Second line drive through had 2 cars cut in front of me. 1hr and 7 mins later I got food. Hopefully worth the wait starving now.
Waited in the drive through line with my son for 29 minutes! Then we get home and find the order was wrong! I ordered a plain cheeseburger and what I received was a hamburger with everything on it. Sound system is very echoing for them to get the orders correct. Not going back!
I eat here in Pontiac, Mi and the food is good, great deals, but here, nothing has been the same, and they dont have the same deals. But Im enjoying the $1 strawberry ice cream cone 😆 I went back & this did not help them! I ordered 2 Big Bufords for $5 one was ONLY mayo, onion & pickle the pictures below is the mess that i was given 😠 You cant get through on the phone to complain & i did the survey and never got a reply back, but instead got a coupon that if i spend more money there for a drink, then i get a sandwich 😕 SHOULDNT MY SANDWICHES JUST BE REPLACED!!??
I went here for the first time tonight.....NEVER AGAIN! I sat in the drive thru line for almost an hour, not one employee apologized for the wait. On top of that it was horribly overpriced. I paid almost $10 for a medium fry, medium drink and 5 wings. Thats it! The fries actually were good, but the wings were super tiny and VERY greasy. I ordered garlic parm wings, I dont know what flavor it really was but it tasted like grease. Ill never go back there again.
I had missed the Rallys experience since the market St location closed 20 some years ago. The new location s do not disappoint. They offer deliciously unhealty/salty fast food choices at relatively low prices. The taste had not change while I no longer need a Rally-Q at 3 am to sober up I can still appreciate these cheap culinary delights.
The store manager was nice but the rest of the staff need customer service training. When someone tells you theres something wrong with the soda dispenser, you dont just throw out the old soda and dispense a new cup without first looking for the problem. While in the drive through, thats what happened. I watched the teller do just that after rolling her eyes at me for giving her the burden of having to redo my soda.
Although the fries and sippible Italian ice were great, there were disappointments. The meat on the burger was cold and for the second time in a weeks time, the milkshake machine was supposedly down. My wife was not happy as she was really hankering for a shake. I found it a little strange that the shake machine was inoperable being so this is a new location. Just opened not even 3 weeks ago.
Absolutely terrible service, after 20 minutes at the window after paying finally get handed a bag of food that wasnt even the correct order. As I was the only car there for the first few minutes which then emded up a line all the way around the building. Terrible, terrible service.
18dollars for food, 1 of our burgers (a #2 combo) was raw & the chili dogs were COLD with about a cup of ice cold chili heaped on top. Employees looked high & were extremely confused how to warm the chili up. After waiting an additional 20mins for the chili dogs, they were wrong and still cold. 45minutes and 18bucks WASTED. Dont waste your time this place shouldnt even be in business.
The food was good. Hot and fresh. Service was ok. I have not been to Rallys in years, so the menu is different. New items and old items are not served. But overall good experience. It went alot better than I expected. I had heard some really unflattering reviews from friends and family.
Wasnt happy with my sandwich. Got a texas toast bbq, no bbq sauce on it, very little cheese sauce and onion straws. I had it before was very good this time was not pleased. I feel you need a better system for taking orders at front window, you cant understand those girls thru that crack in window. But noticed when friends are there, their whole attitude changes and everyone can hear them plus the free drinks to friends.
Food is cold and fries were very greasy. But the service is bad. First off you can hardly see the menu from the walk up ordering window. Order was wrong when we got it. Also out of Banana Shake mix then out of Sprite. Didnt say anything about that when I ordered, so they just gave me a water and charge me for a Sprite. Not good for business.
I cant really judge the food, however the service is subpar. Went there the second week they opened, and my order was incorrect, and the drive-thru attendant acted like I shot her mother when I complained. My son works here, and hes complained the management is petty and unprofessional.
20 minutes in the drive through and no cars moved. Went to leave and had a car blocking the exit lane. He refused to move. He got out the car and threatened my wife and I. I will no longer be a patron to this place. Just horrible. 0 stars would be given if it was a choice
I was excited to try this place when we first got hereHowever when I finally decided to stop in the line took 30 minutes for 6 cars and when we got our order the fries were old the chicken was coldLike how does that happen?Such a waste of moneyThe koolaid drink sounded good but I don’t even want to take the time to go back 🤷🏼♀️
Went to this rally’s for a bite to eat one night never had the food! Went to this location on Belmont avenue and it was 3 girls working the night shift. Lazy employees didn’t want to do their job and couldn’t speak clearly mumbling also didn’t get the one item I ordered correct! Horrible and worst customer service I’ve ever received! Will never buy food here again!
I ordered a rally burger with cheese with just lettuce and onions as vegetables and they have me a burger with BACON! lettuce and onion ... there was no cheese what so ever on my burger. I even said a “rally burger with cheese and lettuce and onion only for my vegetables ” how in hell you hear bacon!? This was as well my second time ordering from there. The first time my boyfriend and I ordered the funnel fries. We didn’t get them.... I advise you all to check your bags before you leave! If this continues to happen they are not receiving any of my business !
I wouldn’t recommend this place, they are really slow and gave us our food and gave us the wrong sandwich and when we called up there and talked to the manger she was gladly to fix it but got the same exact sandwich that we had before 😒 this is literally the worst fast food place ever and I will never order anything from here again
Service was awful girl at drive-thru window was very rude then her supervisor or manager came to the window to explain their mess up and she was extremely rude I think the place is just full of rude people and it was their mess up so Im not sure why they were so rude and a mess up was due to a car driving off in front of us because they were taking so long to prepare food
Total reviews rating 3.7
199 Reviews for Rallys 2023:
Review №1
2022-04-16So we had a big order and I understand that sometimes big orders can be hard for them to get everything correct but if we go back and tell you that you missed something you should just say okay no problem. Ill fix that for you. That is not what happened. This time we told them that they messed up something on our order and they told us that they counted it themselves and that they got it correct. Listen it would not make any sense for us to make up that you missed something on our order. We already ordered and paid so it wouldnt make sense for us to just make up that we needed.
Review №2
2022-05-12Great food, as always. I have eaten checkers and rallys for over 30 years and rarely do they disappoint. The only downfall is the service and that is because they havent upgraded their ordering system in the last 30 years, so the lady had to walk back and forth from the window to the machine for every item i wanted to order. Even though i had to drive over an hour one way to get food, i will do it again in a heartbeat.
Review №3
2021-04-11This food hasnt changed ONE bit on all these years. And THATS a good thing. Havent been to one in years.Still flavorful, filling and at a reasonable price, the Buford combo makes a helluva meal and is damn good.BRAVA Rallys for maintaining the same quality
Review №4
2021-04-25I LOVE RALLYS.Straight up. Food is 10/10! the fries are to die for, big bufords and rally burgers will have you literally moaning with every bite.4 stars cuz service is always kinda slow. People working are nice and polite, but just needs to tighten up on the quickness.
Review №5
2022-06-16Good food. I know there is a worker shortage. But took awhile and not very polite
Review №6
2022-06-28OMG I AM ADDICTED! Technicallyyyyy Im not supposed to eat it but Im in LOVE with their fries and Im convinced I cant live without them 😂
Review №7
2022-01-24Employees dont care. Takes 20-30 minutes to get through drive through even if your the only customer there. That wouldnt be the end of the world if the food was fresh, but to wait that long and have all your food be cold and old is even worse.
Review №8
2022-02-24I love Rallys food but they have been closed every time I go by for the last month. Today I seen a sign up that said they would be closing at 4:00 p.m. due to staffing issues. Guess thats why I havent seen them open.
Review №9
2022-06-15Went to Rallys today and they said they had a power outage, but every business surrounding them were operating and open. I would assume everyone would be down if it was a power outage. Lazy workers
Review №10
2021-09-14Sandwich was good buy the wait was terrible at the drive thu. ... one car in front of me..... 13 minutes.