Rainbow Shops in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
Accessibility
Planning
Payments
Site: https://stores.rainbowshops.com/...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:12–5PM
Rainbow Shops in other cities:
So Many Clothes But Staff Isnt Very Attentive, Friendly Or Helpful. My Experience Here Wasnt Good And Even When I Stopped TO ask For Something They Didnt Even Care To Try To Help Look Or Search The Back For Inventory. The Babies Area Needs To Be Restocked At Least Every Week. Please Hire Better, Customer Friendly, Ready To Work Staff~
I love all the different styles and the colors and the new things for every season that you can find here and the prices are really good due to the pandemic of course things are a little tighter and shopping is not as easy but a rainbow also has an online experience that is awesome check it out your love what you find!
Honestly, its confusing how 1. The store doesnt answer when you call and 2. You see three girls exiting the store only to discover its locked and nobody will answer EVEN THOUGH it says the store is OPEN. What the heck? The other day, a girl was standing by the door and opening it for people, because theyre concerned about rioting, which is understandable, but that doesnt mean you lock your customers outside. Another girl JUST tried to enter and couldnt either. This store is going to go out of business. We were about to pay a lot of money here. AND THESE LAUGHING TEENAGE GIRLS HAD A FLIPPING KEY. They just watched people struggle to get in and the group of girls opened the door with a key after everyone left. Never again will I go here. Ever.
Total reviews rating 4.1
109 Reviews for Rainbow Shops 2023:
Review №1
2022-05-22The employees here are amazing and hard working. They all need a raise. They go above and beyond to help their customers. I saw an act of heroism today. I am terrified to go to this location after the juveniles who carjacked an innocent young woman today. The manager saved her life. The owners of the plaza need to protect us citizens from crime at this location. Their are homeless people sleeping outside the stores. Their have been over dose deaths at this plaza. People hiding behind the back of building injecting themselves. I will not return to rainbow until safety is a priority.
Review №2
2022-06-09The store is impeccable. The customer service was excellent on this visit. Every staff member greeted us while we shopped. I noticed how a cashier handled a customer with signs of mental illness (ie..talking to oneself) she was polite and patience with the woman. This type of service is what I look for in a store. She treated the woman with the upmost respect. Excellent job Rainbow! 👏🏿..I will be back again to shop.#newcustomer
Review №3
2022-08-13Love this store. I always find something that fits my style.
Review №4
2022-04-22Customer Service skills not appropriate to be working with the public. Whomever the manager was today 4/22/22 at 3:48 pm needs to go back through training. First, she was yelling throughout the store. When I questioned where was the policy thats supposed to be posted at the register indicating full price body suits and pajamas are non returnable because they are identified as final sale items (as if the customers are supposed to know this) she indicated it was somewhere in the back. Then she was further discussing the situation another customer about non posted policy information instead of finding out how she could assist me from feeling like I should have been compensated for something. At least a return for the pajamas. I ended up repurchasing both items at a bigger size. However, store workers need to remember to treat people the way you want to be treated in that situation of unawareness. By law if its not posted I could have requested a refund.
Review №5
2022-08-19Select was good but not enough of plus size for females.
Review №6
2022-06-19The selection of clothes are improving tremendously. I use to go all the way to Steel Yard so you know that was bad when Im around the corner from this location.
Review №7
2022-06-21I like there clothes very reasonable on the price and they carry bigger sizes
Review №8
2022-07-29Rude customer service and lazy people who don’t wanna work would rather walk around the store yelling and shouting gh3tto would not recommend
Review №9
2022-08-10Nice selection, store super clean very nice personal.
Review №10
2019-04-28I dont shop at rainbows however Im not from this state and didnt pack appropriately i can honestly say this store was put together, the staff there very friendly, helpful and had knowledge of sales etc...