3.3 (199 comments)

Review №1


Positive: The pool area was nice seemed clean enough and the pool was warm. Negative: My hotel room seemed very dingy. Nothing in the room worked, the pull out bed was broke, the sleep number beds were broke, there was hair in the sink upon arrival. TV was Clichy. One of the worst things I didnt realize is there was no free breakfast.

Review №2


Positive: Large hotel with a spacious lobby, modern fixtures, and plenty of amenities. The room had an expansive open floor plan with ample space and a small balcony. Negative: Compared to the size of the room itself the bathroom and sink/mirror area were quite small. The room with the toilet & shower were pretty cramped and the position of the bathroom door made the space feel even smaller.

Review №3


So... where do I start. Well its been a week and my $50 deposit still isnt released on my card.The pool area was OVER RUN by 15 kids of the same family, from one room. They were smoking weed at the pool patio table. And my 7yo wasnt able to swim. I had no where to sit. Because when I did sit down there was the insides of a diaper explosion all over the seat I sat in. I was trying to eat while My son swam. And it ruined all of that. I stayed on a Monday (memorial day) into Tuesday, so I was very surprised to see this going on. I was looking for a nice relaxing time after driving from south Carolina that day. The room was nice, not as nice as one would expect a Radisson to be. But nice enough. They dont allow you to use the side doors. You must use the front door EVERY TIME. which made getting my bags in and out extremely difficult. This hotel was really nice 20yrs ago.

Review №4


I’ve stayed at this hotel frequently over the past few years since I’ve moved and I have family in the area. It’s always an option to stay with them but typically it’s nice to have my own space at the end of a visit. I’ve worked for this company in the past and I am a rewards member.Upon checking in late last night (reservation already made- can’t cancel without being charged) another guest was at the desk irate about the cleanliness of their room (second time they’d been moved as the first room had a used c__d__m in it and they had small children with them) I know that the front desk doesn’t have much authority other than moving rooms when there is an issue. however, her concerns were fair and she was unhappy.I check in and we get settled in. Our room is clean. However, there was NO SMOKE DETECTOR in the room. at all. In fact, it was a giant hole where it should’ve been. It was late and the guy at the desk had been through the wringer already, and I didn’t want to take chances of being moved to a dirtier room. So I waited until check out to let them know.but the decline in the quality of the hotel in just the past few years is alarming. I could tell the staff was trying to do their best but with issues this big it tends to go beyond the front desk and the house keeping staff.I’ll probably stay with family next time I visit the area.

Review №5


So this hotel can have breakfast back like covid is over and people are bringing back buffets and stuff so you guys can bring it back

Review №6


On check in we were told we had been upgraded to suite. Very pleased. Suite however, kitchen area sink had a red sticky drink in sink and on work top.... nit good. Also the bed mover did not work. Plus wanted to dry my hair, hairdryer was disgusting. Covered In some kind of hair product. This had not been cleaned. I explained on check out and no apology was given. Not good.

Review №7


Positive: The location was great. Others that were there for the same conference were there so that speaks for itself. Good restaurants in walking distance and the staff was ready and able to help whenever needed.

Review №8


Positive: the proximity to the location I was visiting was a plus. Negative: bedding was dingy, bed pillows were extremely small, wheel was missing from only available luggage cart, didnt smell fresh. It is a Radisson in name only.

Review №9


Was very surprised at how shabby and run down the hotel rooms are. At least mine was. Someone had punched a hole in the wall and the carpeting was gross. However, the customer service was top notch.

Review №10


Terribly dirty, tiny double beds, staff inattentive and not helpful. Outlet hanging out of the wall, repairs in room not completed. No restaurant, no continental breakfast. Empty vending machine, burning coffee in a disgusting pot. Pool and hot tub area dirty and as you enter it smells like urine. They are currently charging a $150 security deposit! For what? All other hotels you drive past look 10 times better!

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